Country Director Jobs in London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK is recruiting for a Senior Supporter Experience Manager to join our award-winning fundraising team on a 12 month fixed-term maternity cover contract.
As Senior Supporter Experience Manager, the successful applicant will develop and take ownership of Age UK's Public Fundraising's over-arching supporter experience strategy by managing a programme that builds long-term relationships between Age UK and its supporters, delivering on a supporter first culture.
You will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income.
We're looking for someone with an audience and data insight driven approach to identify moments that matter and key pain points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Age UK brand and values.
You will provide robust data led, testing strategies that enable cross-sell, upsell and ultimately improved lifetime value for Age UK.
We're looking to recruit a proactive self-starter who can contribute to campaign, content and engagement strategies across the charity, ensuring that fundraising audience insight and needs are at the heart of development.
Please note that due to the hybrid nature of this role, the successful applicant will be required to commute to our London office (EC3N 2LB) once a week on Thursday's.
Age UK internal grade - 4L
Must haves:
- Experience in a supporter experience focussed role
- Significant experience mapping and analysing multi-channel journeys.
- Experience working with data and insight teams to deliver journey and product portfolio analysis.
- Significant experience leading cross functional journey planning projects.
- Experience developing next best offer strategies
- Experience supporting teams to continuously improve and optimise supporter journeys.
Great to Have's:
- Proven levels of data literacy to inform decision making and direct marketing testing strategies
- Strong influencing and negotiation skills.
- Ability to lead cross functional project groups and programs.
- Excellent presenting skills
- Excellent analytical skills, with an ability to manage multiple data sources, identifying actionable insight.
- Ability to influence, negotiate and facilitate both internally and externally as necessary to secure progress towards goals.
- Understanding of online and offline fundraising channels and how they can be used to target audiences.
- Understanding of creative content and the best channels for content devised with the audience in mind.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Committed to promoting equality and diversity.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
About the Organisation
Womankind Worldwide is an international women’s rights organisation and funder, working with women’s rights groups and feminist movements across the world to end gender inequality.
We envision a world where all women, girls and people of all genders enjoy equal rights and freedoms and live with joy, choice and dignity.
We take collective action alongside women’s rights organisations, feminist movements and activists in Eastern and Southern Africa and South Asia. We support them to challenge inequality, at home, in communities and the workplace. We fund and strengthen these movements and advocate for change alongside them.
Currently, Womankind has staff based in Kenya and the UK. This position is located in the UK. While hybrid working arrangements are available, the successful applicant will be expected to spend 2-3 days per week working from Womankind’s London office (frequency to be agreed with successful candidate). Unfortunately we are unable to make exceptions to the in-person working requirement for this role.
Who we are looking for
This is an entry-level role suitable for someone who would like to gain experience of programmes and grant management in the international women’s rights and development sectors. You may have studied in a relevant field or have equivalent work or lived experience. You will have a collaborative and hands on mindset and commitment to feminism, anti-racism and social justice.
We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs.
However, as part of Womankind’s commitment to addressing the under-representation of Black and People of Colour in our organisation and in programme and grant management roles in the wider charity sector, we particularly encourage applications from Black and People of Colour candidates. This internship is a positive action initiative under the Equality Act 2010.
Role Purpose
The intern will provide general support to the programmes and learning team, including with administration of programmes and grant compliance, partner communications, logistics and (online) event organisation. Depending on the strengths and interests of the selected candidate and the needs of Womankind, the intern will also have the opportunity to lead on some specific projects or tasks and to work with colleagues from other departments.
Responsibilities
- Administrative grant management support, including:
- Receipt and acknowledgement of grant applications
- Review of grant applications against initial criteria
- Drafting of grant agreements and transfer requests
- Review of narrative and financial reports
- Keeping updated records of grant information, including data entry
- Communications and learning:
- Liaising with Womankind colleagues and partners regarding grant applications, reports and compliance issues
- Researching and drafting internal reports and summaries
- Drafting articles/blog posts regarding topics related to Womankind’s grant making for publication on our website
- Logistics and events support, including:
- Scheduling meetings and booking travel
- Taking notes
- Liaising with external suppliers
- Supporting event organisation
- Contribution to Womankind’s office and culture through participation in:
- Staff meetings
- Weekly team huddles
- Yearly team retreat
- Internal working groups (depending on availability, interest and organisational needs)
- Other tasks as requested/assigned by line manager and wider P&L team .
The P&L intern would also have the opportunity to participate in organisation and team wide meetings as well as meetings with partners and to contribute areas of work that are of specific interest to them, as agreed with their line manager and the Director of Programmes and Learning. This may include opportunities for travel.
Values and Behaviours
The ideal candidate must be committed to the mission, vision, values and aims of Womankind Worldwide as it works towards a feminist workplace which is fit for the future and to supports our staff equitably across our locations.
All posts are expected to contribute towards developing a supportive working environment, to demonstrate a commitment to inclusion, professionalism and respect, transparency and accountability and to uphold quality standards as outlined in organisational policies and procedures, and in compliance with Womankind Worldwide’s Equal Opportunities Policy.
Reporting Structure
This role sits within the Programmes and Learning (P&L) team, which is part of the broader Policy, Programmes and Learning Team (PPL). The intern will provide support to colleagues across P&L and report to the Programme Management Officer, with a dotted line to the Programme Manager: Innovation and Partnerships.
Person Specification
To succeed in this role, you will need to be passionate about women’s rights, enthusiastic and self-motivated, willing and able to learn quickly, happy to work in a busy environment, be very organised, and able to function as part of a dynamic hybrid team.
Essential Experience, Skills and Behaviours
- Interest in/knowledge of women’s rights and feminist movements
- Proven ability to self-manage, prioritise, take on responsibilities and work independently to complete assigned tasks
- Good organisational and time management skills
- Excellent numeracy and attention to detail
- Positive and solution-focussed, bringing a ‘can do’ approach to problem solving
- Ability to quickly understand new ideas, concepts and issues
- Ability to work with teams across different countries, cultures and time zones
- Excellent written and verbal communications skills
- Fluent in English (verbal and written)
- Strong IT skills including Excel, Word and PowerPoint, SharePoint, Outlook and Teams and willingness to learn and adapt to new systems as required
- Welcome feedback, with a desire to continuously improve and develop
Desirable Experience, Skills and Behaviours
Experience of living or working with people from diverse cultural backgrounds, including any of Womankind’s focus countries.
Unfortunately, we are not able to offer visa sponsorship for this role. Applicants must already have the right to live and work in the UK.
Terms and conditions
Hours
Part time (80%/4-days per week) 28 hours
Salary
£30,861 Pro Rata (Annual Pro Rated Salary for this role is £24,688.8)
Grade
5
Contract
Fixed term for 12 months
Probationary period
6 months
Holidays
25 days annual leave per annum, 3 days of office closure over the Christmas and New Year Period and entitlement to UK bank Holidays. (This will be Pro Rata 20 days annual leave and pro-rata bank holidays for part time)
Pension
Womankind has a group contributory pension scheme in place. On joining the scheme Womankind will contribute 6% and employee is required to contribute minimum percentage set by the Pension Regulator.
Other benefits
We offer a wide range of flexible working options, enhanced family leave and cover costs for eye tests
Due to the high volume of applications, we receive, we regret we will not be able to respond personally to applicants who are not short-listed. If you have not heard from us within three weeks from the closing date, please assume you have been unsuccessful on this occasion. Only shortlisted candidates will be contacted.
Deadline for applications: Midnight UK on Monday 1 April 2024
Interviews: 22 April – 2 May 2024
Expected Start date: 3 June, 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Apply by: Thursday 25th of April 2024.
Please note:
- Please apply as soon as possible if you are interested in this role - we will be reviewing candidates on a rolling basis.
About Restless Development
Restless Development is a global non profit agency. We support the collective power of young leaders to create a better world. We are independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We run youth-led programmes to tackle the issues that young people care about the most – We also run the Youth Collective – a growing network of over 4000 local youth civil society groups and organisations in 185 countries. We are committed to creating an agency that walks the talk on power shifting, using the power shifting checklist, both internally and externally.
Our approach to safeguarding
Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.
About the role
We are looking for a Resource Mobilisation Manager to be based in the UK. This is not your typical fundraising role. This is an opportunity for someone with experience in institutional fundraising with an interest in shaping how Restless Development can restore power to young leaders through fundraising and partnerships in line with the ambitions in our new Global Resourcing Strategy. This role would sit on the Resourcing Leadership Team - a team responsible for ensuring the performance of our Global Resourcing Strategy with representatives from each Hub.
We are looking for someone with a background in either trusts & foundations, bilateral, multilateral or programme funding. The successful candidate will work with a network of Resource Mobilisation staff around the world to help us achieve the ambitious target and objectives in our Global Resourcing Strategy; raising £36 million for Restless Development’s work over the next 3 years, whilst also ensuring that more resources are channeled to youth civil society organisations and grassroots youth movements in the Global South so that they are able to drive change in their communities.
The role will be based in the UK, with responsibility for raising funds for the global agency, primarily from UK and European institutional donors.
Key Responsibilities:
Prospecting and donor cultivation:
- Identify, prospect and cultivate funding leads; working closely with Directors and their teams.
- Develop capacity statements and other fundraising resources which outline our expertise across the agency to support donor cultivation.
- Provide high-quality relationship and grant management to existing donors.
- Pitch and promote our work externally, particularly within Northern Europe.
Development of high-quality concepts, offers and proposals to institutional donors:
- Lead on the development of concepts, offers and proposals which showcase the expertise of the agency and are co-created with young people and youth civil society organisations where possible.
- Support with progressing priority global strategy leads and developing concepts and proposals as required.
Successfully implementing strategy:
- Lead on the successful delivery of Restless Development’s fundraising plan and objectives.
- Work to achieve the ambitions, objectives and targets outlined in the Global Resourcing Strategy.
Reporting & Analysis of Programme Funding Performance:
- Development, monitoring, and management of the global funding pipeline and the master reporting database.
- Provide quarterly reporting information and analysis for the global agency.
Collaboration and coordination across the agency:
- Work closely with the Head of Resource Mobilisation, Senior Partnerships Manager (USA), and Regional Resource Mobilisation Managers (Africa and Asia).
- Attend bi-weekly calls with Resourcing staff across the agency to promote a coordinated approach to resource mobilisation and collaboration.
- Provide support to other Resourcing Managers as and where necessary.
- Facilitate learning and sharing across Hubs and Regional Managers to support successful fundraising for the global agency.
- Train Hub based staff teams on relevant resource mobilisation topics.
- Other:
- Occasional international travel may be part of this role, for donor / partnership meetings, programme visits and accompanying donor visits.
Job title: Resource Mobilisation Manager
Location: Waterloo, London
Salary: £42,059(Band-0)
Preferred start date: As soon as possible
Length of contract: 2-years contract
Visa Requirement : Must have the right to work in the UK
Reports to: Head of Resource Mobilisation
Works With : Regional Resource Mobilisation Managers, Hub Resource Managers and Hub Directors
Expected travel: Some occasional travel around the UK and overseas. Occasional evening and weekend work for which time off in lieu will be given.
Skills and experience
Essential
- Recent experience in institutional fundraising, with proven expertise of at least one bilateral donor, large Trusts & Foundations, and UN agencies.
- A successful track record in initiating, cultivating and securing funds from institutional donor agencies (bilateral / multilateral & T&F).
- Demonstrated ability to lead and finalise large scale strategic funding proposals and reports; co-ordinating input from a variety of sources working to tight deadlines.
- Proven experience of remote relationship management.
- Capacity building, training or coaching of others in the area of fundraising.
- An excellent understanding of project cycle management.
- Strong knowledge of current and future development and funding trends.
- Experience in implementing fundraising strategies.
- Excellent written and verbal communication skills.
- Effective networking skills.
- Strong database and data management skills to record and track progress against agency targets
Desirable
- Experience in the international development sector.
- Experience in initiating, cultivating and securing funds from institutional donor agencies (bilateral / multilateral & T&F).
- Experience of designing programmes and donor pitches/offers in one of Restless Development’s key priority areas - Education and Livelihoods, Gender and Sexual Rights, Voice and Democracy and Climate Justice.
- In-country fundraising experience (preferably northern Europe or USA).
- Experience of working overseas (preferably in Africa or SE Asia).
About you
We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our values.
Our value: HEART - We are who we serve. We are brave.
Embeds a values-led culture within their team; both recognising and rewarding behaviour which upholds the Restless Values and professionally challenging behaviours which do not.
Fosters a climate of innovation and continual improvement across their team. Considers external best-practice when adapting plans; acting positively and quickly to assess and resolve issues.
Our value: HEAD - Delivers Quality. We are 100% professional.
Takes full accountability for performance and value-for-money within their team. Ensures team capacity to deliver quality against strategic priorities, and guides their team to develop solutions for anticipated problems.
Takes full accountability for managing a budget and/or programme and/or incidents. Considers the organisational vision, Restless Values, external influences, and long term impact when making decisions. Supports more junior staff with difficult decisions.
Our value: VOICE - We generate leaders. We are proud to carry the banner for youth-led development.
Plays a key role in strategy development. May manage a small team, taking accountability for team performance and creating a compelling leadership vision for their team. Inspires and supports others to take on a leadership role.
Drives their own personal development, committing to new challenges which build capacity for the organisation. Supports team members to fulfil their potential through effective performance management, mentoring and other opportunities for growth.
Our value: HANDS - We are in it together. We listen and learn.
Builds consensus and commitment amongst staff and national partners, using effective communication to navigate difficult topics. Coaches others to communicate effectively.
Utilises their internal and external relationships to enable others to expand their network; creating opportunities for others to broaden their awareness of other parts of the organisation and/or current issues. Cultivates national partnerships.
Restless Development is an Equal Opportunities employer and welcomes applications from all sectors of the community. Restless Development will ensure that no applicant or staff member receives less favourable treatment on the grounds of gender, sexual orientation, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.
What we do for you
Remuneration
We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations. In addition to salary, we offer pension contributions and other benefits in accordance with the local Hub.
Values and Culture
At Restless Development, we’re proud that the strength and integrity of our Values has been recognised by staff, young people, donors and others who we work with. Beyond this, we have a culture of recognising and celebrating both our Values and our global achievements with monthly Values Champions and an annual Values Day.
Work-life Balance
It goes without saying that we work hard at Restless Development. We also recognise the importance of helping staff to maintain a positive work-life balance by offering:
- 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days).
- Birthday Leave
- Access to flexible working.
- Generous study leave, maternity, paternity or adoption leave, and other leave allowances.
Professional Development
Restless Development is proud to be an employer who recognises potential and invests in the development of its staff. We are committed to the professional development of our staff through:
- Empowering opportunities to work on significant projects which stretch and inspire staff – allowing them to develop on-the-job.
- Regular performance management.
- Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
- Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialise.
Travel and Medical Insurance
When travelling abroad with work, all staff will be covered by Restless Development’s travel and medical insurance.
To Apply
Please submit your CV and a cover letter that provides tangible examples of how your skills, knowledge and experience will support your ability to perform the key priorities outlined in the above job description (using no more than 750 words)
For more tips on how to apply visit our website here.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Life:
Life's a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people - whoever they are - to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
- Crafting content that educates the public about pregnancy, pregnancy loss and our work
Our values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
We are looking for an outgoing and enthusiastic customer service professional with previous charity experience and experience of supporter relationship work to join our Fundraising team.
This is a new post that will oversee the development and implementation of a Supporter Experience strategy in line with income generation priorities and objectives.
We are looking for someone who is a data driven and innovative professional, passionate about delivering high class journeys for Life supporters with the overall aim of increasing net income and converting supporters into donors.
We are looking for a committed individual who can implement strategic plans and create operational business plans. You will manage and motivate a small team and have an advanced use and understanding of CRM databases to manage supporters and maximise their value.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays, (for full-time positions, pro-rated for part-time positions)
- Paid DBS check
- Birthday Leave
- Extra annual leave for long term service
- Length of service awards
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Our Values and Commitment to Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS) which is paid for by the Charity.
How to Apply:
If you think you have the skills to offer us, please send a CV and covering letter to Life jobs
The client requests no contact from agencies or media sales.
BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
Purpose of the Role
Scope and Authority
Authority:
The Content & Creative Studio Project Manager provides project management for a fast-paced creative and content group that supports the IRC’s External Relations Functions.
This position leads small-to-medium-sized creative projects, with a primary focus on emergency and content projects. The Project Manager helps coordinate emergency appeals and works across matrixed teams of channel leads and creatives to drive the production delivery of assets and communications. As a key project lead, this role proactively identifies issues and removes roadblocks, and looks for ways to streamline and improve our production processes.
The position reports to the Director of the Content & Creative Studio Planning and Operations, and works closely with colleagues across Fundraising and Communications teams, and regularly interacts with IRC staff across the organization.
Responsibility for Resources:
· Coordinate cross-team communications for Emergency Appeals
· Manage emergency after action reviews, Emergency Action Group channels, leadership/staff announcements on new appeal scoring
· Coordinate and manage information and content gathering to support fundraising & partnership opportunities
· Support on management of influx on creative assets needs for emergency appeals
· Maintain & Update IRC’s current emergency protocol and policies and optimized where possible
· Support ongoing trainings for key stakeholders to train on IRC’s existing emergency fundraising processes and tools
· Support planning and organization of global content projects
Key Working Relationships
Position Reports to: Director, Content & Creative Studio Planning and Operations
Position directly supervises: none
Indirect Reporting: Sr. Director, Content & Creative Studio
Other Internal and/or external contacts:
Internal: Broader Content & Creative Services team, Advocacy, Fundraising and Communications teams
External: 3rd party vendors
KEY ACCOUNTABILITIES
Emergency Appeal Project Management (25%):
· Serve as focal point for content and creative project management for key emergency appeals.
· Support coordination of strong and streamlined emergency response capabilities to drive revenue, profile, and influence. Support the Fundraising, Communications, and Advocacy teams in delivering high-impact emergency appeals.
· Build, update, and maintain clear processes & efficient ways of leading emergency appeals across External Relations.
· Support emergency appeal trainings and ad hoc Emergency Action Group onboardings, and help to update and maintain emergency appeal processes and emergency appeals toolkit
Content Project Management (65%):
· Lead the management of content project requests from partners across External Relations and beyond, including Communications, Fundraising, Advocacy, Direct Mail, US Programs, President’s Office, and Ethics & Compliance
· Ensure all requests accurately go through the existing production workflow, are properly scheduled and relevant partners are engaged proactively
· Lead and organize content needs for key stakeholders
· Work with creative leads and project team to complete requests on time and within budget
Maintain and optimize coordinated project management processes (10%)
· Review and continuously improve processes and integrate with creative workflows
· Engage and train partners on project management tools and processes
· Lead on supporting the project management platform and ensure all partners are added and trained as needed
· Ensure vendors within portfolio are onboarded and paid in a timely manner
PERSON SPECIFICATION
Essential
Skills, Knowledge and Qualifications:
· Experience in project management, account management, or content production for Marketing/Communications;
· Exceptional organizational skills, including the ability to work under pressure in a deadline-driven environment;
· Outstanding interpersonal skills, including the ability to work under pressure in a fast-paced environment;
· Excellent communication and social skills; ability to work effectively and adaptively in a highly collaborative, interdependent team environment;
· Solid understanding of content production and project management methodology including the ability to develop detailed project plans, budgets, status reports, tracking systems, etc.
· Proficiency with Project Management Software/Work platform
· Experience with coordinated creative workflows;
· Knowledge of video, design and copy writing/editing processes;
· Strong understanding of Microsoft Excel and budgeting documents
Experience:
·Robust experience ideally in project management, content production, creative design production, marketing, fundraising or communications
Candidates must have the right to work in the UK. The deadline is for 2nd of April 2024. We will be closing this advertisement early if we get high turn out for this role.
IRC-EU is committed to equality of opportunity and non discrimination for all applicants and employees. IRC-EU seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC-EU welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK or Belgium.
IRC EU will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments.
Our work is needed now more than ever before. This is why we have embarked on an exciting new strategy to make tackling low numeracy an urgent, national issue. However, we will only achieve significant and lasting change by engaging other organisations to support and fund our work.
We work with a wide range of partners: from corporate supporters and charitable trusts and foundations to employers, such as the NHS, unions, charities and the government. All of this is supported by a fantastic staff team, a highly active Board of Trustees and the National Numeracy Leadership Council.
We have an exciting new role for a skilled partnerships fundraiser to join our supportive team. You will spot and develop opportunities to establish new partnerships, as well as manage and help develop our group of amazing partners.
This role would suit a fundraising or partnerships executive, or equivalent, looking to step up, or it could be a great opportunity for someone looking for a new challenge and keen to take the lead on an increasing number of innovative, high-profile national partnerships.
You’ll need to communicate the vital importance of our goals in a way that persuades organisations to work with and, crucially, to fund our work. New business development and ongoing relationship management are crucial as we seek to establish long-term partners and sustainable income streams for the organisation. As Partnerships Manager, you will play an important role in realising our vision.
We are looking for someone who is flexible, a self-starter and able to use their own initiative to generate ideas as well as leads. It’s not imperative that you come from the charity sector as long as you can show us that you have relevant transferable skills and an understanding of what it takes to be successful in this role. We welcome applications from people who may have struggled with maths and numbers and have a personal understanding of the experiences of our beneficiaries.
National Numeracy is based near Brighton but with significant home working potential. The expectation is that you will be in the office occasionally when the work requires it, but we offer significant flexibility opportunities. The role may include regular travel to London and beyond.
We welcome applications from candidates looking to work either four or five days per week.
Applications without a cover letter detailing why you want to work for National Numeracy and detailing the ways in which you are a good fit for the role will not be accepted.
The client requests no contact from agencies or media sales.
About the role
(For further details regarding the role and specific qualifications required, please consult the Job Description)
We’re seeking a Monitoring and Rights Project Coordinator to oversee funded projects within our Monitoring & Rights team in Central and East Africa.
This role involves supporting the Monitoring and Rights Senior Coordinator in maintaining consistent communication with ForestLink partners and users in the region.
The post holder will also lead on the implementation of the ForestLink strategy throughout these territories.
This is an exciting opportunity to join an organisation working at the forefront of the fight against tropical deforestation, climate change and social injustice.
Person specifications
The ideal candidate should possess a minimum of 3 years’ experience in project management within charity or international development settings. They should demonstrate a strong understanding of forest governance and human rights, particularly in West and Central Africa, and exhibit leadership in strategic project development and fundraising. Proficiency in both English and French is essential, alongside experience in financial management and a personal commitment to defending human rights. Additionally, they should have excellent interpersonal and communication skills, cultural sensitivity, and the ability to work under pressure in complex environments, including up to 16 weeks of travel per year to remote forest areas.
We welcome all applicants and encourage those who believe they may not strictly meet all requirements to apply, demonstrating in their cover letter why they are the right fit for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Marketing Technology & Analytics Lead
Salary Grade 2: GBP 42,704 - 49,537 (if London based and full time). Range is dependent on experience.
Locations: United Kingdom (remote/hybrid).
This position can be 4 or 5 days per week with salary adjusted pro-rata.
If you would like to apply for this position, please submit your CV and cover letter using the link provided. Please note that we are looking to make an appointment as soon as possible, so interviews will be scheduled on a rolling basis.
The Organization
The Fund for Global Human Rights (the Fund) is a leading supporter of on-the-ground human rights groups around the world. Dedicated to supporting the most effective human rights organizations in regions from Latin America to Africa to Asia, the Fund offers grants and facilitates technical support to ensure the long-term effectiveness and viability of frontline groups working in challenging conditions with scant resources.
The Fund is a group of 60+ passionate people working to strengthen human rights around the world. Since its founding, the Fund has raised and invested millions into supporting the work of 1,100+ activists and organizations in more than 80 countries. The Fund is registered in the US and the UK with approximately 40 staff based in these locations, and a further 20+ in other locations around the world. The Fund has grown organically over the last 20 years and aspires to be a fully global organization.
As an employer active in the field of human rights, The Fund is deeply committed to the overall well-being of its staff. It envisions a people centric workplace characterized by our organizational values of respect, integrity, agility, sustainability, and inclusivity.
The Position
The Communications and Marketing team works to build the Fund’s brand presence and visibility with key audiences, delivers campaigns to grow its digital community and pipeline of individual donors, and leads on strategic communications projects to further the organization’s programmatic and developmental objectives. The team is made up of four committed individuals, not including this post, and current team members are based across the UK and US.
Reporting to the Director of Communications and Marketing, the Marketing Technology & Analytics Lead works to ensure that all communications and marketing activities are maximally robust, well-optimized and data driven. The post holder will provide data management, tracking, analysis, and ongoing systems maintenance and development. They will act as the lead product owner of our WordPress website, ensuring it is optimized for the best possible SEO and User Experience, oversee our email, donation, and content platforms, and work closely with our Salesforce Administrator to manage all integrations between these systems and our Salesforce CRM.
The Marketing Technology & Analytics Lead will also create and oversee analytics dashboards that allow the team to track and measure its performance across the full range of communications, marketing, and fundraising activities, and will be responsible for collating key actionable insights that can inform cross-team learning and continuously improve our digital communications and marketing strategies.
This is a fantastic opportunity for an experienced data and technology professional to take the next step in their career and use their skills to make a real difference to communities around the world. The successful candidate will gain knowledge of the full range of communications, marketing, and fundraising mix in the context of an agile and impactful international human rights organization. The role includes significant potential for learning across a range of technical areas and broader communications projects.
Essential Duties
We are aware that many candidates may have stronger experience in some areas of listed responsibility and less experience in others, and we are willing and able to work together on a professional development plan for the right candidate.
- Work closely with the other members of the Communications and Marketing team, across the full range of web, paid and organic social, and email marketing, assessing analytics and technology needs and offering technical insights that can inform optimizations and future strategies
- Manage and build dashboards and reporting templates that maximize insight across all digital marketing, communications, and individual giving metrics
- Act as the overall technical owner of the organizational website, building new website pages as needed and ensuring the best possible user experience
- Manage the infrastructure of the Fund’s email marketing platform, MailChimp, providing support to others in the team on technical MailChimp projects, such as implementing automated journeys, managing audience segments, and producing templates that require HTML or CSS coding
- Manage the Fund’s donation platforms (currently Funraise) and build unique donate pages, pop-ups, and campaign page templates as needed, using HTML, CSS, and JavaScript where necessary
- Ensure the flow of data between the Fund’s marketing platforms and Salesforce, working across teams to provide technical support on integrations and cross organizational systems, and scoping any platform improvements
- Lead on Search Engine Optimization and Search Engine Marketing, overseeing the Fund’s Google Ad grant account and utilize it to help increase website traffic
- Manage and update supporter and transactional data to ensure an elevated level of hygiene and manage the synchronization of all data between all marketing tools and Salesforce
- Work with the Communications and Marketing and Individual Giving teams to inform the conceptualization and planning of fundraising campaigns and manage their implementation from a technical perspective, and work alongside colleagues throughout their campaigns to ensure accurate data management and analysis
- Coordinate and lead on the management of the team’s video, photo, and audio libraries, ensuring all assets are appropriately downloaded, compressed, tagged, and stored
- Collaborate with the IT team to ensure the security, analytics, and implementation of all external communications technologies
- Take on other ad hoc internal and external communications-related projects and learning opportunities in line with organizational needs and the post-holders' abilities.
Minimum Qualifications
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At least 3 years’ experience in an equivalently technically orientated role, preferably at a charity/for-purpose organization and/or in a start-up environment
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Experience with tracking, collecting, and analysing digital marketing data across several digital platforms incl. ads, email, social + website
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Experience using Mailchimp or an equivalent email marketing system as a technical user
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Demonstrable experience using WordPress CMS, with a good foundational knowledge of HTML, and the willingness and ability to learn CSS and JavaScript
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A working understanding of key principles in Search Engine Optimization and User Experience Design with a willingness and ability to continue building on these skill sets
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Working understanding of data protection and other relevant regulations in Europe and the US
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Strong project management experience, including working with stakeholders across teams to assess needs, recommend strategies, set goals, and establish and meet deadlines
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Good interpersonal skills and ability to explain technical concepts and make recommendations for colleagues at various levels of understanding
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Fluency in English.
Preferred Qualifications
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Demonstrable experience managing integrations between CRMs and digital marketing platforms
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Experience with Google Ads (or other forms of digital advertising) and/or SEO strategies
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A proficient level of HTML, CSS and JavaScript skills for web and email
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Experience of basic graphic design for web (including tools such as Figma)
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Knowledge of online privacy and digital security best practices
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Experience using PowerBi or similar data visualization software
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Experience of working in a remote, internationally, and culturally dispersed organization
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Understanding or experience working on issues related to human rights, international development, or grassroots activism.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player.
The post holder will be an active member of our programmes team and will work across our portfolio of programmes, particularly focusing on our Parental Engagement Programme.
They will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. They will recruit suitable delegates to workshops, working closely with a range of organisations and families.
They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.
They will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements.
The client requests no contact from agencies or media sales.
About the role
This is a vital role supporting the Workforce Development team through the effective coordination of activities associated with a number of initiatives carried out within WorldSkills UK, including the completion of an award-winning pilot programme supporting education institutions to mainstream excellence into the delivery of technical education.
You will be working with a highly motivated and engaging team in a fast-paced environment, coordinating activities, managing resources, engaging with internal and external stakeholders, monitoring progress and evaluating impact. You will be confident in liaising with senior and middle managers in an educational environment and will be proficient in Microsoft Word, Excel, PowerPoint, Teams and digital software such as Zoom. You will have excellent attention to detail, alongside planning and organisational skills to support the programme of events which will be delivered both digitally and in person across 2024-26.
Role purpose
The Project Coordinator will proactively support the programming, coordination and management of a number of projects within the WorldSkills UK portfolio, including the WorldSkills UK Centre of Excellence and Network for Innovation as well as the International Skills Partnership initiatives. The successful applicant will work with the Senior Workforce Development Manager in supporting a team of High-Performance Skills Coaches based across the UK.
The post holder will demonstrate excellent organisational, operational and process management skills; have experience of working within a similar setting and be able to communicate well and provide strong and efficient administration to support the ambition and priorities of the programmes.
Key tasks and responsibilities
1. Programme coordination:
• Acting as the secretariat for the internal Centre of Excellence project team and external steering groups; preparing reports, papers, minutes and actions for monthly and quarterly meetings.
• Contributing to the planning of activities/tasks in accordance with the agreed project plan to ensure delivery on time and to budget, raising purchase orders and tracking spend against forecast.
• Coordinating the programme ensuring all deviations from targets (time, money, people, etc.) are identified and addressed at the earliest possible stage.
• Producing requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Effectively coordinating resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specification(s)/objective(s).
2. Coordination of members and compliance:
• Effectively liaising with programme participants, responding to enquiries regarding programme content, scheduling or other.
• Liaising with programme facilitators, trainers, speakers and external personnel as necessary.
• Providing logistical management of people and training activity; workshops, masterclasses, and other learning activities.
• Issuing of updates regarding membership, enrolment and engagement including management of Memorandums of Understanding and distribution of associated membership assets.
3. Data Management:
• Collecting, collating and maintaining detailed, accurate and up-to-date records of participants, evaluation and outcomes from WorldSkills UK programmes, whilst maintaining GDPR compliance.
• Preparing reports for monitoring, evaluation and presentations for the project team, the Steering Group and funders as necessary.
• Working alongside the Planning, Grant Management and Impact team to report and track performance and progress.
• Working in partnership with the Planning, Grant Management and Impact team share insights and analysis to feed into the research and programme evaluation.
4. Supporting evaluation and impact:
• Providing updates for inclusion in review activity such as project dashboards for internal and external stakeholders and monthly progress updates against the organisational annual plan.
• Working with the Planning, Grant Management and Impact team to collate and record outputs from evaluation activities for cross programme events.
5. International Partners:
• Acting as secretariat for the International Skills Partnership programme, scheduling engagements, acting as point of contact, preparing reports, papers, minutes and actions for periodic meetings.
• Supporting in the coordination of projects associated to bi-lateral partnerships.
6. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Qualifications and/or experience appropriate to the requirements of the job [E].
• Experience of working in an administrative or coordination capacity [E].
• Experience of working in a digital and office environment [E].
• Experience of working with people in external organisations and at different levels of seniority [E].
• Experience of project support and delivery [D].
Knowledge and skills:
• Ability to organise meetings and events, including in person and digitally [E].
• Ability to accurately record and extract data and information on spreadsheets and databases, with good attention to detail [E].
• Ability to liaise effectively with a range of stakeholders at all levels [E].
• Ability to provide diary management and coordination across multiple departments and organisations [E].
• Ability to use and learn a range of digital tools for online events, including Microsoft Teams, Zoom, Goto Webinar, Vimeo etc. [E].
• Strong knowledge of administrative procedures such as sharing and recording files, developing spreadsheets and responding to business enquiries [E].
• Strong and accurate written and oral communication skills [E].
• Strong knowledge of coordination skills in an office environment, including working remotely [E].
• Proficient with Microsoft Word, Excel, PowerPoint, Outlook and the internet [E].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Possess a strong work ethic and desire to achieve results [E].
• Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Enthusiastic and able to motivate others [E].
• Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared occasionally to travel within the United Kingdom [E].
• Able occasionally to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Programme Manager - Surrey and Sussex
Location: South East
Salary:£36,050 FTE
Hours:35 hours per week
Job Type: Full time
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
Job Type Full time
Contract Type Permanent
Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in prison?
Our three year strategy is working well with improvements and expansions to our delivery model, a renewed vision and mission and we want to continue to develop and grow. To support this, we are recruiting for a new programme manager to grow our programmes and contracts in Surrey and Sussex. Our Surrey and Sussex area covers prisons including HMP Send, HMP Coldingley, HMP Bronzefield, HMP Lewes and HMP Ford. We are seeking proactive, committed, and enthusiastic applicants to join our team and help us continue our journey. Working closely with people in prison, prison managers, Shannon Trust staff and volunteers you will ensure development of our criminal programmes maximising literacy and numeracy learning opportunities for people across a number of prisons and contracts in your area.
Ideally you will have some experience of prison settings, managing teams and contract performance, underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. We want to hear from applicants who can lead, drive performance and who are as committed to the cause as we are.
This is a full time, prison based role at HMP Downview and will require travel across the Surrey and Sussex area.
Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews to be held the week commencing 8 April 2024.
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