Courses And Community Fundraising Volunteer Roles in Coventry, West Midlands
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We need community Fundraising Volunteers to help at fundraising events in our local community. The role is on an ad-hoc and flexible basis and helps us raise vital funds to continue to support local bereaved children and their families.
Fundraising volunteer activities may include:
- Fundraising collections (supermarkets, stations etc.)
- Supporting at outdoor / sporting events (marshalling courses, teas and coffees etc.)
- Evening events (taking tickets, raffle, serving drinks etc.)
- Fundraising admin support (helping with various administrative tasks)
- Store events (charity bag packing, Christmas gift wrapping etc.)
- Running/supporting a stall/stand/activity at an event (i.e. craft activities, info stand etc.)
- Volunteering at the Hever Castle Triathlon/Colour run/Commando Series events Christmas collections/carol singing locally.
- Serving cakes/teas and coffees at coffee morning-style events.
- Helping to look after a stand at profile-raising events.
How regular are the volunteering opportunities?
The Community Fundraising role is a flexible ad-hoc role, with the opportunity to volunteer as much or as little as you wish. Volunteers will be contacted by email with the opportunities available in advance of the event and will be asked to respond if they are available to help on that day. There is no minimum expectation, but we hope that you would be able to volunteer at least once a year.
Where will the volunteering opportunities take place?
East Grinstead (RH19) and surrounding areas throughout Surrey, West Sussex, East Sussex and West Kent (volunteers may choose).
Our policy is that volunteers will be accompanied by either a Jigsaw (South East) staff member or senior volunteer, so you would never be left on your own.
Is training required?
No training is required for this role. However, you will receive relevant information about the charity and your role prior to attending your first fundraising activity.
Person Specification
Ability to sympathise/emphasise.
Ability to work both in a team and individually.
Friendly and willing to engage with the public.
Willingness to learn about the charity and its services.
Use of a car (desirable) or access to transport.
Next steps?
If you'd like to join us as a Fundraising Volunteer, please contact Sally Ross.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Help bridge the employment gap by offering crucial CV support and facilitating job interview preparation. As an Employment Support Programme Manager at Barawak, you'll empower our community with the tools needed for sustainable employment success.
Introduction to the Employment Support Programme at Barawak
The Employment Support Programme at Barawak is an instrumental part of our strategic initiative to enhance the economic well-being of the Afro-Hebrew community through increased employability. Our focused strategy is to improve job readiness and access to employment opportunities by providing practical support such as CV clinics, interview coaching, and subsidies for travel to interviews and courses. This programme is designed to create real change, with the aim to see a measurable increase in employment rates within our community. By creating and leveraging partnerships with local businesses and organisations, we not only open doors for immediate job placements but also lay the groundwork for sustained economic growth. Through this service line, we strive to fulfill our mission of economic empowerment, making tangible progress towards our vision of a prosperous and self-sustaining community.
Key Responsibilities:
1. Plan and execute the Employment Support strategy and service line:
• CV Assistance and subsidising travel: Organize and oversee quarterly CV clinics and provide discretionary support for travel costs associated with interviews and courses, enhancing job readiness among community members.
• Discretionary interview support: provide access to high quality discretionary interview practice and advice.
• Job opportunity signposting: Develop and maintain partnerships with businesses and organizations to highlight job opportunities for the community. Act as a liaison for discretionary referrals to these job opportunities, ensuring a fit between community members’ skills and available positions.
2. Measure performance: Keep accurate count of the number of individuals assisted with CVs, job applications and interview preparation; the number vacancies shared with the community and any successful placement rates of those assisted. Provide this data to the Governance Team and Trustees on request.
3. Collaboration with Verticals Teams:
• Partnership Development & Collaboration Team: Coordinate with this team to identify and establishalliances and partnerships with local, regional and global organisations, businesses, councils, and thegovernment to acquire Employment Supportresources, speakers or information.
• Fundraising & Financial Management Team: Collaborate with this team to conduct fundraising activities and financial planning for the Employment Support service line. Identify diverse revenue streams, such as grants, donations, corporate sponsorships, fundraising events for the Employment Supportservice.
• Volunteer Engagement Team: Work with this team to recruit, train and manage volunteers to support the Employment Support service delivery.
• Marketing Outreach & Advocacy: work with this team to enhance visibility of the Employment Supportservice across social media, press, and community events.
4. Governance Team Interaction: Provide regular updates and reports to the Governance, Secretariat & Performance Reporting team. Ensure programmealignment with Barawak policies, procedures, strategyand objectives. Collaborate on monitoring and evaluation efforts to assess Employment Support service impact and effectiveness.
Person Specification:
• Skills: Strong organisational and leadership skills, excellent communication abilities, and adept at working in a collaborative environment. Eagar to learn new skills.
• Attributes: Deep understanding of the challenges faced by the Afro-Hebrew community in the UK. Commitment to Barawak's values of helping out, sticking together, and staying strong. Ability to work flexibly and respond to evolving community needs.
• Commitment: Passionate about making a tangible difference in the lives of individuals and families dealing with poverty. Innovative thinker with a focus on creating sustainable, long-term solutions.
Important: This advert is for a voluntary role, which is unpaid and not subject to reimbursement of expenses. Any agreement with the successful candidate is not intended to be a legally binding contract between us and may be cancelled at any time at the discretion of either party. By applying for the role, candidates agree that neither of us intend any employment relationship to be created either now or at any time in the future.
To apply, submit a CV by 1 May 2024, clearly stating the role you are applying for.
Size: 1 - 5
To relieve the poverty of persons and families of African and Caribbean decent.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As an event volunteer you will play a vital role by raising awareness of our services, assisting with fundraising and engaging with the local community.You will represent Magpas Air Ambulance at a wide range of events indoors and outdoors, come rain or shine. You may be assisting with car parking, meeting and greeting, setting up a stall, selling merchandise, engaging the public and answering questions. Magpas Air Ambulance have a presence at over 150 events each year and need reliable, friendly people like you to help us achieve this. At larger events you will be supported by an event lead and we'll always make sure you are prepared and confident, you don't need to have previous experience, just be willing to get stuck in!
As an event volunteer, you will be expected to:
- Represent Magpas Air Ambulance in a respectful and friendly manner.
- Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service.
- Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times.
- Follow the leadership and guidance of the event lead, staff member or event organiser.
- Assist in all event activities in a flexible and friendly manner.
- Have good communication skills and be able to work with other volunteers and staff as part of a team.
- Process the sale of merchandise and take donations.
- Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents.
- Recognise, respond to and report any safeguarding issues or concerns.
What you can expect from us:
- Regular support and advice from our staff team.
- Expenses covered in line with our volunteer policy.
- On-the-job training specific to your role.
- Events where you can meet other volunteers and share ideas.
- Impressive skills to add to your CV and a reference if/when you need it.
- The opportunity to meet a network of like-minded people.
- We are an equal opportunity organisation and welcome volunteers with diverse abilities.
As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a collection tin volunteer, you will play a vital role in supporting us to raise our profile and fundraise within your community.
You will look after the Magpas Air Ambulance collection tins within a designated area, replacing full tins and returning them to an agreed location. You can also help us by finding new locations in which to place tins. These collection tins are an important part of how we raise money, raising approximately £20,000 per year.
As a collection tin volunteer, you will be expected to:
- Represent Magpas Air Ambulance in a respectful and friendly manner
- Understand the work of Magpas Air Ambulance, having basic knowledge and enthusiasm for our service
- Wear your Magpas Air Ambulance ID badge, ensuring it's visible at all times
- Travel to your collection tins (on two or four wheels). Where motorised vehicles are used, you must hold a full UK driving license, have a road-worthy vehicle with up-to-date road tax, MOT certificate (where applicable) and fully comprehensive insurance.
- Establish the regularity of required tin collections in your area, keep a log of your activities and feedback to the Supporter Care Officer
- Proactively replace full collection tins as needed and deliver them to an agreed location within one working day of collection
- Place new tins in locations within your area, ensuring they are accurately labelled with the location and organisation's name
- Inform the Supporter Care Officer of any new tins placed or any changes, helping us to ensure records are accurate and kept up to date
- Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents
- Recognise, respond to, and report any safeguarding issues or concerns
What to expect from us:
- Regular support and advice from our staff team
- Expenses covered in line with our volunteer policy
- On-the-job training specific to your role
- Events where you can meet other volunteers and share ideas
- Impressive skills to add to your CV and a reference if/when you need it
- The opportunity to meet like-minded people
- We are an equal opportunity organisation and welcome volunteers with diverse abilities
As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community, representing the work of a lifesaving team.
The client requests no contact from agencies or media sales.
Thank you!
Volunteer with us!
At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, so most of the care that we provide is funded through fundraising and through our shops.
To help us to continue to provide the care that we do, we are looking for fun and enthusiastic volunteers to join us in our Cotteridge shop. Our shops are exciting and dynamic, with no two days being the same. From our walk-in customers, to receiving donations, and everything in between
As a Shop Volunteer with us, you will be:
- Engaging with customers
- Accepting and sorting donated stock
- Pricing donations for sale
- Working on the till
Our shops are open Monday to Saturday (some open on Sundays too) 9am to 5pm. You can volunteer the hours that suit you, but it would be great if you could support in the shop for at least 3 hours a week.
Why Volunteer at Acorns?
- To help a local charity and make a difference in your local community
- Connect with likeminded people and make new friends
- Enhance your CV by learning new skills and gaining experience
- Opportunities to progress to other roles
- Access to free online courses
- Retail discounts
- Invites to social events and participation in our volunteer recognition schemes and rewards
Full training will be provided
Thank you!
Volunteer with us! - New Volunteer Oppportunity in Acorn's Children's Hospice Superstore - opening at the end of March in Erdington!
At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, so most of the care that we provide is funded through fundraising and through our shops.
To help us to continue to provide the care that we do, we are looking for fun and enthusiastic volunteers to join us in our brand new Erdington superstore shop. Our shops are exciting and dynamic, with no two days being the same. From our walk-in customers, to receiving donations, and everything in between.
As a Shop Volunteer with us, you will be:
- Engaging with customers
- Accepting and sorting donated stock
- Pricing donations for sale
- Working on the till
Our shops are open Monday to Saturday (some open on Sundays too) 9am to 5pm. You can volunteer the hours that suit you, but it would be great if you could support in the shop for at least 3 hours a week.
Why Volunteer at Acorns?
- To help a local charity and make a difference in your local community
- Connect with likeminded people and make new friends
- Enhance your CV by learning new skills and gaining experience
- Opportunities to progress to other roles
- Access to free online courses
- Retail discounts
- Invites to social events and participation in our volunteer recognition schemes and rewards
Full training will be provided
Thank you!
Volunteer with us!
At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, so most of the care that we provide is funded through fundraising and through our shops.
To help us to continue to provide the care that we do, we are looking for fun and enthusiastic volunteers to join us in our Alcester Shop. Our shops are exciting and dynamic, with no two days being the same. From our walk-in customers, to receiving donations, and everything in between
As a Shop Volunteer with us, you will be:
- Engaging with customers
- Accepting and sorting donated stock
- Pricing donations for sale
- Working on the till
Our shops are open Monday to Saturday (some open on Sundays too) 9am to 5pm. You can volunteer the hours that suit you, but it would be great if you could support in the shop for at least 3 hours a week.
Why Volunteer at Acorns?
- To help a local charity and make a difference in your local community
- Connect with likeminded people and make new friends
- Enhance your CV by learning new skills and gaining experience
- Opportunities to progress to other roles
- Access to free online courses
- Retail discounts
- Invites to social events and participation in our volunteer recognition schemes and rewards
Full training will be provided
Thank you!
Volunteer with Acorns at the Great Birmingham Run on 5 May 2024 in Birmingham City Centre!
At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, and our fundraising is vital to enable us to continue providing care and support to the children: it costs around £11 million a year to run our care services.
We have a team of runners who are taking part and fundraising for Acorns at the Great Birmingham Run. We're looking for volunteers to support on the day:
Cheer Squad – cheer our runners on as they fly round the course.
Water station – handing out and topping up water for participants
How much time will it take?
The run is taking place from 8am to 12pm on 5 May, so join us for the full 4 hours, 1 hour or anything in between.
Am I right for the role?
We’re looking for volunteers who are
- Happy to stand outside, no matter the weather
- Willing to join in and help out
Why volunteer at Acorns?
- To help a local charity and make a different in your community
- Connect with likeminded people and make new friends
- Learn new skills to boost your CV
- Opportunities to progress to other roles
Thank you!
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Introduction
Africa Health Organisation (AHO) is in desperate need of Grant Writers. In AHO, Grant Writers are crucial because they bring financial resources to the organization. Most of our money comes from applying for grants and tenders. Our grants come from USAID, UKAID, the European Commission, DANIDA, SIDA, NORAD, grant-making trusts and foundations, the lottery fund, etc. You will be under the supervision of Simbarashe Chifeya, our Grants Director, and AHO Zimbabwe Country Director who is based in Harare, Zimbabwe. Your first day will begin with training on grant writing. The course will be delivered online via Zoom or Teams. Our internships are virtual and can be done from anywhere in the world.
What is an internship?
- An internship is a work experience lasting for a fixed period anywhere between a week and 12 months.
- They are typically undertaken by students and graduates looking to gain relevant skills.
General Duties and Responsibilities of an Intern
The role gives an all-round experience of the business, and students can get involved in the following:
- assist with searching for grants or tenders.
- apply for grants or tenders.
- administration (e.g. emails and scheduling meetings)
- attend grant and tender writing short courses.
- help the team to work on ideas for projects and put forward proposals.
- carrying out research for your chosen project
- Write a grant or tender application.
Person Specification
We are a nurturing environment that encourages students to take ownership of projects. Therefore, the following skills would be beneficial:
- good with writing and answering questions.
- Love of Africa and its culture and people and an understanding of what they are going through.
- a prolific writer who enjoys writing
- you are welcome to apply if you are not a student or graduate
- excellent organization skills
- teamwork or being able to work alone.
- communication skills
- someone who takes initiative and who has an entrepreneurial mindset
- students must have a basic working knowledge of computers
- the ability to speak the following languages would be a bonus Arabic, French, Spanish, Portuguese, German, Italian, Swedish, Danish, Finish, Norge, Farsi, Chinese, Japanese, Korean, Russian, and Hindi because we are also going to apply for funding in these languages.
Thank you!
We are seeking a new trustee to join our Board. This opportunity has arisen at an exciting time in our journey at St Helena. We have recently agreed a new 10-year vision and strategic direction. However, to achieve our vision we need to find a way through a perfect storm of spiraling costs and increased demand, at the same time as income from traditional fundraising methods is diminishing and inflationary pressures are increasing. To help with income we have set up a subsidiary trading arm to manage our growing range of commercial activities. Already the lead organisation for palliative and end of life care in our area, we want to extend our reach and services to also become a key provider of complex frailty and dementia care. We are exploring moving to a new site and taking the opportunity that presents to develop business cases for new ventures that could be co-located with existing services. We operate two very successful B2B lottery partnerships delivering lotteries for other hospices and charities across the country. We have recently launched a new home care service in partnership with a national franchisor. We have a growing retail arm, with an increasing online presence. We also have a well-established and successful fundraising operation. We want to build on this success and diversify even further. You will be joining a welcoming, motivated, and supportive Board of Trustees, and you will find us a friendly and caring organisation to work with. We are keen to hear from you if you would like to be a Trustee. Previous experience in a management or leadership role and of working at Board level would be an advantage. Ideally, we are looking for someone who is motivated by our social purpose, and who will help us develop and implement new ways of delivering care and support that improve
The client requests no contact from agencies or media sales.
Thank you!
Raising Futures Kenya supports young people in Kenya to become self-reliant and live free from poverty, through technical vocational training and business skills courses, and specialised support such as counselling.
We are looking for three new Trustees to join our UK Board. We are a small, award-winning charity who are actively shifting power to our Kenyan partner NGO. With three Trustees coming to the end of their term this year we are looking for skilled, enthusiast, committed individuals who are passionate about what we do, to become part of our Trustee team.
We are specifically looking for the following roles on our Board;
- Chair of Trustees
- Secretary to Board
- Someone who has experience in either corporate networking, partnership development, mental health and wellbeing, HR or in technical vocational training and entrepreneurship/business skills training.
Passion for our work is our number one recruitment factor though so please do get in touch if you have other skills to offer.
We are in Year 2 of our 5 year Strategic Plan, where the focus is on shifting the decision making power to our partner NGO in Kenya. Ultimately our long-term goal is to not be needed, but we realise the funding landscape is a long way off that at the moment.
As one of our Trustees you'll be part of an award-winning small charity who is leading the way in ethical development, primarily by actively shifting power and decision making to our incredible partner NGO in Kenya. We're a small charity but we definitely have a big impact and want to share our learning and knowledge with other NGOs who want to follow the same path of shifting power. We don't just talk about what we want to do, we get it done.
Please see the three detailed role descriptions on our website for more information about our charity and what the role entails. We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for an enthusiastic and passionate person who could devote the time to volunteer with us as one of our Trustees. As a Trustee of the Branch, you will have the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental in the running of the Branch and setting out both the short and long term aims.
You will be volunteering with a small, but passionate and fun team made up of two admin staff, five retail and online sales staff, and a dedicated trustee board of five, from a range of backgrounds.
We are a highly proactive, progressive and approachable branch, with a clear vision for the future - aiming for charitable excellence, a strong community focus, and a passion to support, signpost and advocate for our pet-owning community.
Among our animal welfare activities are schemes such as assisted neutering and microchipping, welfare events such as free microchipping and clinic sessions, provision of a local pet food bank, family fun day events in aid of animal welfare, and the delivery of educational materials - created by the branch team, for our younger audiences.
We support RSPCA frontline teams within our local area, and we are always keen to take on new challenges and innovative ways to fundraise and work alongside those in our community who need our support.
The insights and skills of our trustees are the key to the future direction of the branch.
As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether or not the trustee takes on additional duties.
Primary responsibilities of the Branch Trustee
- Appreciate and support the aims and policies of the RSPCA.
- Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.
- Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).
- In conjunction with your fellow trustees and Branch Support Specialist write, adopt, monitor, and review a development plan setting out the short and long term aims of your branch.
- Actively participate in branch committee meetings and to attend the branch annual general meeting and regional conference.
- Be aware of the outcome of regional board meetings and support local initiatives.
- Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.
- In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.
What we are looking for in a volunteer
We are looking for people from all social and cultural backgrounds, with experience and skills in any of the following areas:
- Marketing communication including social media, PR, website;
- Fundraising including corporate fundraising, trust fund and grant applications;
- Local community and supporter relationships;
- Hands-on experience in growing charities; and/or
- Are or have been part of the groups and communities we would like to attract.
Alongside the relevant experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.
What we can offer you as a volunteer Branch Trustee
- We will provide you with a comprehensive trustee training course which will provide you with everything you need to carry out the role.
- Ongoing support is also provided by local and national RSPCA staff in addition to any additional training provided by the relevant branch.
- The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
- The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
- A way to expand your professional and personal network through working with like-minded people.
Ideally we would want a Trustee within the Sunderland, Hartlepool, South Tyneside, Newcastle, Gateshead or Durham area. However, the position can be done mostly via remote means - and so, you can be located anywhere in the country.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Phab Nottingham provides activities and days out for children with disabilities. This is an opportunity to help improve the lives of our members, help them develop skills and friendships, and through your leadership role ensure that the charity continues to support hundreds of young people in the years to come.
The charity organises day trips and weekend residentials, supporting c.100 young people per year, and providing respite for their parents / carers.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.