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Job Title: Relationship Manager 

Hours:  35 per week

Salary: £32,160 per annum

Type of Employment: Permanent 

Department and Location: Relationship Fundraising, Home based, Nationwide with regular travel

Line Manager:  Senior Area Relationship Manager  

Direct Reports: None 

Cancer is different for young people. Our vision is a world where cancer doesn’t stop young people from living their lives – and our job in making that vision a reality is to improve the experience, survival, and recovery of every young person with cancer in the UK.  
 
Teenage Cancer Trust leads the way in specialist support for young people with cancer in the UK and across the globe. We’re driven by what young people with cancer need and are the UK’s leading charity dedicated solely to the treatment, care, and support of young people with cancer.    
 
Are you an experienced fundraiser who can demonstrate growing and developing income across community fundraising?  This role could be for you. 

We’re looking to grow our hugely talented and successful Community Team, with the right Relationship Manager to join us in realising our strategy of Putting Young People First.  This role does not sit in a specific region (it is a UK wide role), and you will work collaboratively across the Community Team.  The role covers all aspects of community fundraising, giving you the opportunity to share skills with the team, and work in partnership with the wider organisation to maximise opportunities to ensure a coordinated approach. You will need to deliver and grow sustainable income in line with budget targets and the wider Community Team fundraising vision.  

• Experience of working in a fast-changing environment, able to demonstrate flexibility, adaptability and be able to self-manage and self-motivate. 
• Resilient, with a growth mindset, and with strong decision-making and problem-solving skills. 
• Experience of supporting the delivery and reporting of income budgets in excess of £250k per annum. 
• In depth knowledge and a significant track record of new business income generation across community and corporate fundraising, demonstrating entrepreneurial spirit, spotting the gold, and agility.
• A significant track record of high value account management to drive value and retention. 
• Experience of proactively building high value relationships in the community, managing complex & sensitive relationships, and managing volunteers at all levels.
• Excellent written and verbal communication skills, able to develop compelling cases for support as well as engage, persuade and inform a variety of different audiences. 
   
  If this sounds like you, we would love to hear from you.

The Community Team at Teenage Cancer Trust works in a collaborative way across the UK and uses the term ‘Community Hub Team’ to demonstrate this. The Hub way of working was developed during lockdown to maximise opportunities across the UK regardless of fundraiser or supporter location - this new role embraces the Hub ethos and does not have a regional budget. 

MAIN PURPOSE OF THE JOB  

• To ensure that the Community Hub Team generates income across the key income streams of community DIY fundraising, corporate fundraising and volunteer group fundraising, personally delivering and driving income to achieve an agreed income target.
• Using your experience, skills, and talents, identify and secure opportunities that develop long-term, high-value relationships; working across the fundraising directorate and wider charity to ensure a supporter first ethos.
• To research, identify and secure corporate new business opportunities which develop into long term high value relationships using robust planning.
• Work across the UK as part of the Community Hub Team and wider charity, sharing knowledge and supporting projects and activities to drive income and increase supporter engagement.
• As a Teenage Cancer Trust Ambassador, develop and share compelling cases of support to generate supporter engagement and income.
• Once a new supporter is engaged, your role will be to cultivate, uplift supporter value, steward accordingly and retain through the delivery of brilliant supporter care whilst of course being respectful of potential sensitivities.
• To work collaboratively across Community Hub Team by sharing skills, knowledge, and experience.

ROLE FOCUS 

RELATIONSHIP MANAGEMENT 

Community 

• To identify, develop, support and steward existing and potential high value relationships in the best interests of Teenage Cancer Trust. This will include sensitive patient linked relationships, senior community and business influencers and NHS contacts.
• Identifying, supporting, and thereafter retaining high-value supporters and opportunities over the longer term and building complex and high value networks that will enable this work. Where necessary utilising cross team working to maximise the supporter’s engagement with the charity.
• Provide advice, guidance and support to volunteers, individuals and groups carrying out DIY fundraising activities and challenge events, to uplift value and drive retention.
• Undertake detailed prospect research of stakeholders within the Community Hub Team using insight to prioritise and determine tactics to engage with supporters.
• Develop strong engagement plans and supporter journeys for identified prospects with senior stakeholders, decision makers and influencers in order to develop longer term pipelines of support.
• Work across the Community Hub Team – sharing knowledge, leading, and supporting projects and activities across the UK.
• Utilise local press, broadcast, and social media as a tool to promote volunteering, fundraising, recognise efforts and thanking your community and supporter base.
• Engage with relevant professional networks and membership bodies (e.g. Institute of Fundraising) and keep abreast of changes in the sector.
• Build and develop trusted relationships, when appropriate, with patients, their friends, and families to support fundraising, storytelling, and volunteering. Work sensitively and empathetically with this core audience group securing their long-term support and advocacy of the charity’s work.
• Ensure accurate and timely recording of all community activity in your area on CARE, maintaining and developing robust stewardship plans to maximise engagement of key supporters.

Corporate  

• Using your experience of Regional Corporate Fundraising you will build a robust pipeline of corporate support within your portfolio of supporters.
• In conjunction with the Regional Corporate Partnership Team, identify, research, qualify and cultivate corporate new business with a strong focus on long-term charity partnerships across the UK.
• Ensure that qualifying, due diligence and contracting with supporters is carried out effectively in order to protect the best interests of the charity.
• Account manage corporate partners, leading on the most complex by developing and delivering account management plans to optimise their fundraising activity, ensure longevity and maximise income raised across the UK.
• Ensure accurate and timely recording of all corporate activity on CARE, maintaining and developing robust stewardship plans to maximise engagement of key supporters.
• Work collaboratively with the Regional Corporate Partnerships and Community Hub Teams to support the development and delivery of high value, multi-site partnerships across the UK.

Volunteer Fundraising Groups & Volunteers 

• Identify, develop, and support networks of volunteers to deliver new income opportunities safely and legally.
• Research, build and support local fundraising groups and activities in line with the Community Hub Team Operational Plan.
• Identify UK wide volunteering opportunities to allow maximum ROI and support for the wider Community Hub Team.
• Ensure accurate and timely recording of all volunteering activity on CARE, maintaining and developing robust stewardship plans to maximise engagement of key supporters.

FINANCE AND PLANNING 

• Support with the generation of accurate monthly, quarterly and year end reports against a set of defined performance metrics.   Be accountable for developing and delivery of robust plans and pipelines, providing accurate income and activity forecasts against it.
• Proactively analyse internal and external data and insights, monitor activity trends, ensuring that opportunities are capitalised on and risks are mitigated to maintain a strong performance.
• Collaboratively working with the Projects Team, define data, process and system needs as they evolve to enable the development of Community Hub Team.
• Ensure effective administrative and financial processes are in place and ensure adherence to all internal policies and the fundraising code of practice.

INTERNAL RELATIONSHIPS  

• Seek opportunities to gain expertise/experience with colleagues in the Community Hub Team and wider charity.
• Use your experience to represent the Community Hub Team on specific and UK-Wide projects to improve overall performance.
• Work collaboratively with the Projects Team to ensure all projects you are involved with are systematic, developed in a timeline fashion and evaluated and underpin the Community Fundraising Strategy.
• Build collaborative working relationships within the fundraising directorate and wider charity, embracing a culture and principle of ‘one team, one target, one purpose’.
• With a supporter first focus, support and promote cross-team working to ensure all income opportunities are maximised.
• In collaboration with the Services and Funded Staff Teams across the UK to communicate brand and presence of the importance of fundraising to the charity.
• To enhance our brand and supporter engagement work collaboratively with MARCOMMS identifying and maximising opportunities across the UK.

OTHER DUTIES 

• To represent Teenage Cancer Trust externally at events, meetings and in the media.
• On occasion you may be required to provide cover for colleagues.
• To work with the wider Community Hub Team and Fundraising Directorate to champion initiatives and campaigns as needed for the delivery of the overall Fundraising Strategy.
• Undertake any other duties that are commensurate with the post as requested by your line manager.
• Carry out the duties of post in accordance with the Trust’s policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
• Work flexibility, able to prioritise workload and work as part of a team.
• Due to the regular travel associated with the role, a car will be required.

DISCLOSURE AND BARRING CHECKS 

• This role is subject to a Basic Disclosure check. 

KEY RELATIONSHIPS 

• Internal – Projects Team, EDI, Services, Fundraising Standards & Operations, Volunteering, Mass Participation, Music & Special Events, Innovation & NPD, Individual Giving, Corporate, Trusts, Philanthropy, Finance and Marketing and Communications.
• External – Supporters, Patient Families, Funded Staff, Volunteers, Fundraising Groups, Corporate Partners and suppliers.

Person Specification 

Essential Criteria. 

Experience   

• Proven experience of setting, managing, and delivering income budgets in excess of £250k per annum.
• Experience of driving and delivering income growth across community income streams
• A strong track record of new business income generation and account management. 
• Significant experience in relationship management. 
• Planning and delivering the highest quality supporter care and communications.  
• Managing complex and sensitive relationships. 
• Significant experience of proactively building high value relationships within the community and delivering long term value for the organisation.
• Working with volunteers at all levels.
• Demonstrable experience of developing account management plans to drive value and retention.  
• Proven ability to assess, manage and mitigate risk in all areas.  
• Proven ability to work to very tight deadlines in a dynamic and flexible environment  
• Use of a supporter/client database.  

Knowledge  

• A good understanding of the fundraising landscape in the UK.
• Strong understanding of how to develop a network of high value support across all income streams.
• Prospecting and business development techniques.   
• A creative and entrepreneurial flair. 
• A good knowledge of marketing and communication techniques.  
• An understanding of and interest in the issues affecting teenagers and young adults with cancer.  

Skills  

• Excellent written and communication skills with the power to persuade motivate and inspire whilst also delivering clear, concise messages.  
• Ability to develop compelling cases for support and communicate them in a variety of ways, particularly digitally and virtually.  
• Financially literate.   
• IT literate - the candidate must be confident using a computer and be experienced in using Microsoft Office software.
• Able to plan and present fundraising activities in a timely, relevant, and creative way.  
• Excellent interpersonal, negotiation and assertiveness skills.  
• Strong decision making and problem-solving skills.   
• Strong team worker and motivator of self and others.   
• Able to share skills with colleagues.  
• Able to plan and manage projects and activities to tight deadlines.

Personal Qualities  

• Team player who will support, inspire, and encourage collaboration amongst colleagues, but is also happy to work autonomously in a remote setting across the UK.
• Articulate and persuasive individual with gravitas and influence dealing at all levels.
• Approachable with a positive attitude, calm under pressure.
• An entrepreneurial, creative, proactive, strategic thinker who constantly seeks new sources of income.
• Empathetic.
• Willingness to travel.

Values  

• Commitment to the values, philosophy and ethos of Teenage Cancer Trust.

Preferred Criteria  

Experience  

• Working remotely as part of a geographically dispersed community Hub Team covering the whole of the UK across all income streams.
• Use of CARE database. 

Knowledge  

• Charity Law and procedures of the UK.

Applications to be received by:    Midday on 12/07/22

First stage interviews:                  18/07/22

Second stage interviews:              22/07/22

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. We want you to be yourself here and thrive doing so. In line with our Equity, Diversity & Inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, people living with disabilities and people of faith. 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please refer to our privacy policy please contact HR.

We want you to have every opportunity to demonstrate your skills, ability and potential. If there is any assistance or adjustments, we can make to support you to make your application, Please contact HR.

We are looking for a self-motivated and passionate person to design and implement our philanthropy programme. This is an exciting new role for someone to prospect, manage and develop opportunities with new supporters and impact the charity's ambitious five-year strategy. You will:

• Identify and manage a portfolio of prospects to ensure effective cultivation and stewardship of donors and prospects for new sources of funding.  
• Recruit and implement a Solving Kids’ Cancer Development Board made up of volunteer leaders dedicated to raising the charity’s profile.
• Develop and implement a legacy strategy for the charity.
• Play a vital role in the delivery of the Fundraising and Communications Strategy by maximising income and raising awareness, and the charity’s strategic priorities.

For more information on the role and what we do, read the attached Job Pack.

What we offer

• 32 days holiday, bank holidays included
• 5% employer pension scheme contribution
• Access to 24/7 confidential helplines for counselling and legal and tax advice
• Wellbeing check-ins with manager and optional Wellbeing Action Plan
• Participation in staff surveys for the opportunity to anonymously feedback experiences
• Regular opportunities to meet in person as departments and the full team
• Training opportunities – we care about our staff and volunteers and encourage opportunities for professional development
• A child-centred charity with a passionate and dedicated team

Applying to join our team

If you would like to apply please complete and submit an Application Form highlighting your suitability for the position in the Supporting Statement. Please do not send a CV or Cover Letter. If you would like an informal conversation with Anne, Head of Fundraising & Comms, prior to applying to this role, you can email her directly - her details are in the job pack.

We would also ask you to complete and return the attached diversity monitoring form. The information contained in the questionnaire will be treated as confidential and will be used by us to monitor and drive our work towards diversity and inclusion commitments.

We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex or sexual orientation.

If there are any adjustments that would help you to engage with the recruitment process, please let us know.

As a safeguarding charity whose work and practice is underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance and best safeguarding practices. All of our roles require a basic criminal record check.

Interviewing

Interviews will take place w/c 18 July July via Microsoft Teams.

If you need any additional help with the interview stage, please let us know what you need.

Shortlisted candidates will meet a panel comprising Anne Denman - Head of Fundraising and Communications, Anna Austin - Relationship Manager, and Gail Jackson - Chief Executive Officer.

Are you looking for the flexibility of a home-based role in a dynamic organisation bringing about positive social change? 

Shaping Our Lives is looking for an enthusiastic, self-motivated and experienced Project  Manager to manage and deliver several rewarding and innovative inclusive involvement projects. You will need two years’ experience of managing projects and of working in the fields of inclusion and involvement.

The Project Manager  will be critical in maintaining our reputation as a leading provider of inclusive involvement services. Key tasks are:

1. Building on Shaping Our Lives’s track-record, excellent reputation and 26 years of being a leading voice in the inclusive involvement of service users, marginalised communities, Disabled people, their carers and the user-led organisations they are part of.

2. Managing the lottery funded 'Inclusive Involvement Movement' four year project  and other research and action projects.

3. Completing all project reporting and monitoring requirements.

4. Delivering project related activities which may include: doing research, providing training and mentoring,  facilitating consultation, engagement, involvement or co-production activities with people from communities that commonly experience discrimination and inequalities.

5. Supporting the Involvement Manager to secure and grow income through a mix of partnership research, consultancy services and grants.

6. Knowledge of working accessibly and inclusively is a requirement for this post. Understanding of the culture of a small user-led organisation would be an advantage. 

We are looking for an enthusiastic manager that can led and develop our low-cost counselling service. You will need to have a good understanding of the counselling world and be empathic to our client group. We are looking for someone who can support and lead the team of volunteer counsellors (mostly counsellors in training completing their placements). 

You should be a registered counsellor (NCS/BACP) and ideally have leadership experience

Duties will include

1. Lead on the recruitment, induction and supervision of volunteer placements. 
2. Work with clinical lead on in-house training. Advise and guide low-cost counsellors on the preparation and implementation of clients’ holistic care plans; identifying appropriate interventions; client confidentiality; and solution focused strategies.
3. Deal with potential client enquiries, triaging referrals to appropriate clinical services and handle placement enquiries.
4. Prepare placement reports and respond to reference requests for volunteer counsellors.
5. Develop partnerships and liaise regularly with partner organisations.
6. Liaise with all placement providers with the aim of increasing volunteer placements to 30 volunteers by 2024.
7. Work with clinical lead on safeguarding issues.
8. Develop Monitoring and Evaluation data collection and reporting.
9. Provide information as required to Director to assist with funding bids, tenders.

Flexible Location

The job of a Save the Children's UK Digital Learning Advisor is varied and rewarding

• Do you have experience supporting the development and delivery of digital learning and experience of coordinating courses on Learning Management Systems (LMS’s)?
• Do you have knowledge of instructional design, with experience of creating storyboards and developing copy for digital content that tells stories, communicates complex ideas and engages learners?
• Do you have a strong understanding of qualitative and quantitative data collection methods and the ability  to communicate data to different audiences?
• Are you motivated by our vision of creating a world where every child doesn't just survive, but thrives, and can go on to change the world?

If the answers to these questions are yes, we would love to hear from you!

About Us

We stand side by side with children in the toughest places to be a child. We do whatever it takes to make sure they survive, get protection when they're in danger, and have the chance to learn. 

The Humanitarian Leadership Academy (HLA) as part of SCUK's humanitarian department provides high-quality humanitarian capacity strengthening for the movement, as well as the wider sector, as part of our shifting the power agenda.

The HLA's mission, as a team within the humanitarian department, is to enable people around the world to prepare for and respond to crises in their own countries, by providing quality learning opportunities. The HLA's approach spans from focused needs-based learning in countries hit by crises to the huge international reach of our learning platform, Kaya. They are a global team that has a full suite of in-house skills to provide and develop the offer; technical and learning experts, platform specialists, a digital and design studio, communications support and more. 

The HLA enables SCUK to offer the most effective and impactful humanitarian capacity strengthening resource for both the Save the Children movement, the wider humanitarian sector and beyond. 

Job Purpose

This role will be part of the Programmes and Learning team which is responsible for designing, managing and delivering locally led learning solutions and build a network of regional centres that can together create lasting change in the humanitarian system.

You will work alongside digital and learning specialists to enable the development and delivery of an integrated and impactful digital learning solutions and support the maintenance of a portfolio of locally-led digital learning programmes.  You will need to stay abreast of digital tools that meet the demand and needs of individuals, organisations and the wider humanitarian sector.

You will have previous experience of supporting others with the design, development and delivery of digital learning solutions.

Please Note: This is initially a 12 month contract but with the likelihood to be extended.

 Main Accountabilities

• Work alongside Digital Learning Specialists, Learning Specialists and Regional teams to design and develop quality online courses, blended learning programmes and other resources for the HLA and partners.
• Support Save the Children staff and external partners with digital delivery and the facilitation of blended courses.
• Support learners, HLA staff and partners with day-to-day enquiries related to the digital learning portfolio.
• Support the localisation of learning resources, including administrating the translation of resources.
• Support the creation of digital assets – including courses, e-learning modules, animations, videos, graphic resources – using a range of specialist software tools.
• Help train staff within the HLA and Save the Children on digital learning tools.
• Work with the Platform team to help maintain learning hubs and sites created for partners on the learning management system and other platforms.
• Work with Research, Evidence and MEAL colleagues to help staff follow processes for digital data collection and analysis.
• Work with the Business Development and Operations to monitor digital activities related to consultancies.
• Keep up to date with emerging technologies and pedagogical theories to ensure the HLA digital offer remains relevant and impactful.
• Embed the team culture and develop strong ways of working within the team and ensure clear and accountable governance mechanisms are in place.

Person Profile

The ideal candidate will have experience supporting the development and delivery of digital learning in a charitable, educational, or humanitarian context ideally. You will be confident supporting stakeholders at all levels of digital literacy. You will have some prior knowledge of the use of specialist learning technology software and platforms with a strong desire to develop your expertise. You will have an aspiration to become a specialist in digital learning design, development and delivery within the humanitarian sector.

Experience                                                                                                       

• Demonstrable experience designing, developing and facilitating digital learning resources within a creative team.
• Experience coordinating courses on Learning Management Systems (LMS) and Virtual Learning Environments (VLE)
• Knowledge of instructional design, with experience of creating storyboards and developing copy for digital content that tells stories, communicates complex ideas and engages learners.
• Knowledge of how e-learning authoring tools can develop engaging learning and experiences (e.g. Articulate Storyline etc.)
• Understanding of the use of various webinar and blended learning tools (e.g. Nearpod, Padlet etc.to help support the remote delivery of technical training.
• Understanding of the use of standard industry tools (Adobe Photoshop, Adobe Illustrator etc.) to produce professional graphics, documents, videos and digital assets

Abilities

• Creative and innovative individual with strong analytical and technical abilities.
• An organised and thorough approach to planning and managing own workload with the ability to use own initiative to meet deadlines on competing priorities and drive results.

Aptitude

• Awareness of appropriate data analytics and reporting methods for digital learning.
• Confident in the use of the Microsoft Office Suite for producing documentation and collaboration, including experience using Microsoft Teams and Sharepoint.
• Confidence with collaborating with stakeholders of all levels on digital projects and experience of digital training.
• Passion and energy to work in pursuit of transforming humanitarian response globally
• A demonstrable commitment to the principles of diversity and inclusion and their practical application and integration in the work environment
• A commitment to Save the Children UK's aims and core values of accountability, ambition, collaboration, creativity, and integrity

Remote Working:

The majority of SCUK employees are currently working remotely within the UK. Commencing April 2022 we will transition to a remote-first way of working (i.e. predominantly remote/home based and the occasional office-based working for team days etc.)

We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds. 

Elrha is a global charity that finds solutions to complex humanitarian problems through research and innovation. We are seeking a Senior Portfolio Manager to oversee the management of our Humanitarian Innovation Fund (HIF) diverse portfolio of grants. 

The role is responsible for the entire grant management process and is accountable for ensuring consistent, diligent and responsible grant management. To achieve this, the role holder needs to work collaboratively across the innovation team and effectively manage a team of Programme Officers. As a member of the HIF management team the role also makes active contributions to development and delivery of the team’s overall programme objectives and provides support to ensure the operational aspects of the HIF programme are carried out effectively. 

To be successful you will need to demonstrate: 

• Strong financial analysis and project management skills and experience, and application of these in managing a diverse portfolio of grants 

• Experience of working with multiple large donors, including managing compliance and risk requirements 

• A methodical, detail-oriented approach to work, taking pride in accuracy 

• A proactive, collaborative problem-solver who can help us design the right support for each of our grants 

• Excellent people management skills including experience of recruiting and developing a team. 

The role will provide cover for a member of staff on sabbatical. As such you will need to ensure that you will be available to start in September 2022 and will commit to the full seven-month contract. Further

In return, we can offer a large degree of autonomy and flexibility for you to shape the role, develop, learn and grow professionally. We are a committed, friendly and collaborative team, and the role offers a wealth of opportunities to learn about humanitarian innovation and work with partners from across a range of countries and professional backgrounds. 

If you are passionate about improving humanitarian response through research and want to be part of an organisation that creates positive change in the humanitarian sector then join us and we’ll give you every opportunity to succeed.   

Please review the full job description for further details. When applying you will be taken through the Save the Children recruitment system. Please ensure you complete the personal statement as part of the application process to explain how you feel you meet the requirements of the role and why you feel this is next career move for you.  Please note that we will assess your communication skills on the quality of your personal statement and CV as well as any presented achievements. 

About Elrha 

Elrha is a global charity that finds solutions to complex humanitarian problems through research and innovation. We fund and support projects that go on to shape the way in which people across the world are supported during a crisis. We are based in the UK, but our roles have a global reach. We’re an established and respected part of the humanitarian community, working closely and meaningfully with our fellow networks and actors to make change happen. 

Remote Working 

Elrha is currently transitioning to new hybrid ways of working and with the aim of promoting flexible working practices. Other than the expectation to attend occasional team meetings in person, for the purposes of building personal connections and successful collaborations, employees can chose to work either in their designated office base or at their home within the UK. We are happy to discuss flexible working options and patterns at interview. 

Commitment to Diversity & Inclusion 

Elrha is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBTQ+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds. 

Salaries and benefits 

Jobs are positioned within the salary structure based on evaluation. New employees will usually be appointed at the bottom of the grade, however the appointed salary may also take into account the relevant experience a candidate brings to a role. Elrha is committed to paying staff in a fair and equitable way and will benchmark all salary offers in line with the pay of existing staff. 

Elrha also has a comprehensive benefits package including 25 days holiday entitlement which increases year on year, 5% employer pension contribution (3% employee contribution) and life cover. 

Pre-employment Checks 

Any employment with Elrha will be subject to the following checks prior to your start date: 

• a satisfactory police record check to include a Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check (If applicable) 

• receipt of satisfactory references 

• proof of eligibility to work in the national location for this role 

Elrha is a wholly owned subsidiary of Save the Children. We are able to benefit from a range of support services provided by Save the Children UK, including recruitment systems. For this reason you will be directed to Save the Children UK’s job portal upon clicking ‘apply’. 

Please ensure you read the full job description and complete the Personal Statement as requested in the application process. We look forward to hearing from you. 

Are you a relationship expert? We’re looking for someone who knows how to look after and take care of partnerships, building meaningful and long-lasting relationships that enable us to improve outcomes for future generations everywhere and support positive change across education systems worldwide.

Our rapidly growing portfolio of international work means we have a newly created role as a Partnership Manager, initially for a 1 year FTC with the potential to go permanent. You’ll be part of our Business Development team and focus on ensuring we have the right partnerships in place to provide the local expertise within Africa as well as building global joint partnerships and consortiums for new and up and coming projects.

You’ll be the prime point of contact for our international partners, keeping them engaged in our work and supporting on a range of business development and partnerships management activities to proactively secure new business and grow our impact.

Requirements

• degree or experience of working in international education, international development or partnerships management
• experience in a business development role
• experience in developing and delivering strategies to manage important relationships
• demonstrated ability to influence internal and external stakeholders
• ability to work on own initiative and as part of a remote, virtual team

You may have held other similar roles such as a partnership manager within research, education or charity sector, or have been a relationship manager or account manager in a similar industry, you may even have a background as an influencer, advocate of fundraiser within the charity sector looking to take your relationship skills to the next level.

Why NFER?
We have a strong track record in education research, a growing international reputation, and world-leading expertise in the role of assessment in driving improvement. We believe in the transformative impact that evidence-based insights can have in supporting improvements in education systems, informing policymakers and other key decision makers, and strengthening practice in the classroom.

• Salary £45,000 - £50,000 DOE
• Generous pension scheme
• 42 days’ holiday per year including Bank Holidays + additional discretionary days (pro rata)
• Excellent support for professional development
• Hybrid or remote working with great work/life balance
• Plus lots of well-being and social activities
• UK based and open to UK Skilled Worker visa sponsorship

You’ll be linked to our Slough or York office with minimal requirement for office-based days meaning you can choose to work at home, from the office or a mix of the two to enable you to work as effectively as you can. Our teams value the energy we create when we come together so ideally you’ll join us in Slough for key dates throughout the year.

NFER is a not-for-profit organisation and an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are reviewing applications regularly as part of an ongoing recruitment process. If you’re looking for a place where you can put your heart, soul and skills into making a difference, we want to hear from you. Apply via the button shown.

Position: Marketing Managers (2 posts)
Type: Full-time (35 hours per week), 12 months fixed term contract
Location: Office-based from one of our national offices (London, Edinburgh, Cardiff, Belfast) with flexibility to work remotely
Salary: £34,224 - £39,669 per annum (more may be offered to an exceptional candidate)
Salary Band: Band F1
Department: Marketing and Brand Team

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job 
Our organisation is evolving, and we’re excited to be building a robust Marketing team to help support our new engagement transformation programme.

Our Marketing Manager’s roles are crucial in helping us build a new future and story for the charity to communicate and connect with the MS Community and beyond.

Please note we’re advertising for 2 Marketing Manager roles and both are fixed term 12 month contracts to deliver our current exciting projects. There is potential for the roles to be extended in post, and this will be confirmed when possible at a later stage in 2022.

These roles take a lead on managing the strategic development of our engagement programme, leading on coordinating our external engagement activities across our organisation.

You’ll be responsible for working with our internal and digital teams to optimise every opportunity to share our work as well as push the boundaries engaging with new audiences through brand storytelling and community experience amplification.

This will ultimately help drive action and engagement to empower everyone who interacts with us.

Working closely with our Brand, Digital and Content teams to build strong relationships with our audiences and help deliver our corporate strategy externally through building deep, meaningful experiences for everyone.

About us 
We offer 35 days annual leave (pro rata for part time employees) including bank holidays.

We have a range of employee benefits including (but not limited to):

• Flexible and smart working (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
• Opportunity to buy and sell annual leave 
• Enhanced family friendly, disability and carer’s leave
• Discounted season ticket loan/pension scheme/Cycle to work scheme/Interest-free emergency loans

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our Every MS Story strategy.

Right to work in the UK 
The successful candidate must have the right to work in the UK. If we do offer you employment, you’ll be required to provide documentation to show that you’re eligible to be employed in the UK before starting employment.

The full list of UK visas and permits that grant you the right to work in the UK can be found on the UK government website. We currently don’t have a Sponsor Licence agreement with the Home Office and will not be in a position to support you with any visa applications you may make. 

Closing date: 9am on Monday 11 July 2022

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We’d be grateful if you could complete the attached equality and diversity monitoring form and submit it with your application.

We’re a Disability Confident Employer. We’re committed to promoting equality and diversity.  We particularly welcome applications from people with disabilities and/or from ethnic minority backgrounds, where we’re looking to build stronger and better representation among our staff.

As part of our commitment to equality, diversity and inclusion, the HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel.

No agencies please.

Sherman Theatre wishes to appoint a Visitor Services Manager to help lead the theatre’s Front of House operation. Contributing to the department’s operational efficiency and delivering the highest levels of customer service, the successful candidate will have the proven ability to manage the dayto-day operations of Sherman’s public spaces and venues, to ensure the provision of an efficient, safe, effective and welcoming experience, whilst increasing ancillary income streams and acting as a positive catalyst for change. This is a fantastic opportunity for someone looking to make their mark in one of the UK’s most exciting producing theatres, located within a beautiful, thriving city that’s widely recognised as an outstanding place to live.

Sherman Theatre wishes to appoint a Bar & Kitchen Manager to help lead the theatre’s Front of House operation. Contributing to the department’s operational efficiency and delivering the highest levels of customer service, the successful candidate will have the proven ability to ensure the effective and profitable delivery of an appropriate café bar service that supports and compliments Sherman Theatre objectives both during and outside of performance times and in line with audience development objectives. This is a fantastic opportunity for someone looking to make their mark in one of the UK’s most exciting producing theatres, located within a beautiful, thriving city that’s widely recognised as an outstanding place to live.

Elrha is a global charity that finds solutions to complex humanitarian problems through research and innovation. We are seeking a Management Accountant to hold a wide range of essential financial responsibilities. These include transactional processing, month-end procedures, supporting budget holders, and financial due diligence over grantees.

Our Management Accountant role is vital to Elrha’s robust financial management. It plays a critical part in ensuring that Elrha’s programmes and activities run smoothly and efficiently, while also supporting accurate and timely financial forecasting and reporting. This role is varied, touching on all aspects of Elrha’s financial management, and acts as a key contact for a range of stakeholders, both internal and external.

The profile of a successful candidates is a qualified or part-qualified accountant, with strong technical skills and the ability to translate these skills into working successfully with non-financial specialists. You will also have a good understanding of the practical interactions between an organisation’s operations, its key risks, and its financial data. Experience in the humanitarian and/or development sector will be an advantage, as will be knowledge of UK charity accounting and/or technical understanding of audit principles.

In addition, you will also:

• have the ability and willingness to take responsibility for a wide variety of tasks, ranging from routine administrative tasks and monthly reporting, to addressing technical accounting problems.
• be able to adapt to shifting priorities and responsibilities as the situation demands.
• take a constructive approach to problem-solving, applying judgment to consult with colleagues to ensure solutions meet the needs of all those affected.
• be a confident user of Microsoft Excel, comfortable working with pivot tables, lookups and similar advanced functions.

If you want to be part of an organisation that creates positive change in the humanitarian sector then join us and we’ll give you every opportunity to succeed.In return, we can offer a large degree of autonomy and flexibility for you to shape the role, develop, learn and grow professionally. We are a committed, friendly and collaborative team, and the role is a great opportunity to develop your skills across a wide financial remit.

Please review the full job description for further details. When applying you will be taken through the Save the Children recruitment system. Please ensure you complete the personal statement as part of the application process to explain how you feel you meet the requirements of the role and why you feel this is next career move for you.Please note that we will assess your communication skills on the quality of your personal statement and CV as well as any presented achievements.

About Elrha

Elrha is a global charity that finds solutions to complex humanitarian problems through research and innovation. We fund and support projects that go on to shape the way in which people across the world are supported during a crisis. We are based in the UK, but our roles have a global reach. We’re an established and respected part of the humanitarian community, working closely and meaningfully with our fellow networks and actors to make change happen.

Remote Working

Elrha is currently transitioning to new hybrid ways of working and with the aim of promoting flexible working practices. Other than the expectation to attend occasional team meetings in person, for the purposes of building personal connections and successful collaborations, employees can chose to work either in their designated office base or at their home within the UK. We are happy to discuss flexible working options and patterns at interview.

Commitment to Diversity & Inclusion

Elrha is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBTQ+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.

Salaries and benefits

Jobs are positioned within the salary structure based on evaluation. New employees will usually be appointed at the bottom of the grade, however the appointed salary may also take into account the relevant experience a candidate brings to a role. Elrha is committed to paying staff in a fair and equitable way and will benchmark all salary offers in line with the pay of existing staff.

Elrha also has a comprehensive benefits package including 25 days holiday entitlement which increases year on year, 5% employer pension contribution (3% employee contribution) and life cover.

Pre-employment Checks

Any employment with Elrha will be subject to the following checks prior to your start date:

• a satisfactory police record check to include a Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check (If applicable)
• receipt of satisfactory references
• proof of eligibility to work in the national location for this role

Elrha is a wholly owned subsidiary of Save the Children. We are able to benefit from a range of support services provided by Save the Children UK, including recruitment systems. For this reason you will be directed to Save the Children UK’s job portal upon clicking ‘apply’.

Please ensure you read the full job description and complete the Personal Statement as requested in the application process. We look forward to hearing from you

• Job Title:  Evaluation Specialist - Ghana
• Contract: Full Time, 3.5 years
• Salary: $55,000 - $65,000 per annum depending on experience (plus benefits)
• Principal Location: Accra, with regular travel within Ghana

Street Child is seeking an outstanding and experienced evaluation specialist to lead measurement and monitoring of the flagship Ghana TransformED Partnership, an innovative payment-by-results programme and partnership with the Education Outcomes Fund and the Ministry of Education in Ghana. This programme has the ambitious aim of assuring access to education and accelerating learning levels for thousands of children, to transform the educational landscape in Ghana.

We are a rapidly developing international children’s charity with exceptional programming in 20 of the world’s lowest income and most crisis-affected countries.  Our high-impact projects chase gains in education and protection outcomes for the most marginalised children - through signature integrated education, child protection and livelihoods initiatives.

This role will be responsible for designing and delivering evaluation frameworks and instruments, and developing rigorous, robust reports to provide proof of impact across the accelerated learning and school improvement programmes, in partnership with  schools and our national and international partners. This includes disseminating evidence to funders, partners, and programme participants to expand and enhance engagement with our programmes, and also includes close coordination with the Education Outcomes Fund and Ministry of Education throughout. The role will lead a team of two quality experts and will report to the Street Child Country Representative for Ghana. Strong analytical, presentational, and publication skills are critical for success in this role.

We are particularly interested in qualified national candidates, interested in a long-term commitment to this role.  Salary will be commensurate with experience.

Please refer to the attachment to see the full role description and person specification. To apply for the role please send your CV and a brief covering letter outlining your suitability and motivations for applying to the email address listed on eh attached job description no later than 9am on Monday 11th July (however applications will be reviewed on a rolling basis). Pre-employment checks will be required as part of our recruitment process in line with our Safeguarding Policy. Street Child welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Key duties include:

Measurement and Monitoring:

• Design and deliver logical frameworks including fit-for-purpose indicators and targets in line with intended impact;
• Design and deliver measurement and monitoring plans and protocols, including qualitative, quantitative and mixed methodologies, methods, sampling strategies, schedules, and spot checks for validation and verification in line with Ministry of Education Evaluation Policy;
• Design and deliver measurement and monitoring instruments, including quantitative and qualitative templates and tools;
• Establish and embed rigorous, robust data collection, collation and cleaning protocols and databases for rapid data processing across programmes to assure availability of rich data for analysis; 
• Engage in regular data analysis, applying qualitative and quantitative analytical approaches to assess impact; ascertain areas for improvement; and advise on course corrections; 
• Ensure maintenance of Management Information Systems [MIS] in alignment with the Ministry of Education; 
• Engage in regular reporting that provides in-depth analysis and insights into programmatic impact and areas of improvement, including to the Ministry of Education;
• Explore and embed innovative approaches, including digital approaches, and inclusive approaches adapted for abilities, age, gender, geographies, etc to expand and enhance data quality;
• Assist and assure adherence to appropriate data storage policies and procedures, to protect the confidentially, integrity, and privacy of participants and participant information;
• Assist and assure adherence to appropriate ethical protocols and safeguarding policies and procedures across all aspects of evaluation and evidence generation;
• Provide capacity strengthening and surge support for internal evaluators and enumerators to assure integrity and quality of evaluations and evidence;
• Provide coordination and collaboration for independent evaluators to assure integrity and quality of evaluations and evidence. 

Dissemination:

• Ensure evaluation activities are informed by expertise and experience from previous programmes and reflect recent research and evidence on evaluation approaches, including approaches appropriate for evaluation in emergencies;
• Ensure excellent presentation of evaluations and evidence of impact to funders, partners, and programme participants, using a range of verbal and visual tools to communicate impact; 

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as ‘everyday’ health emergencies, training, supporting communities, and improving young people’s lives.

We have an outstanding opportunity for a National Head of Commercial Training Delivery to join us to lead through a team of Training Managers, delivering courses daily at St John and customer premises across a wide geographic area. The role will also support the strategic ambition developing our future digital training offering and scoping future opportunities.  This is a key leadership role within St John Ambulance; the successful candidate will influence and develop the quality and attractiveness of Workplace Training products and services. The candidate will also ensure a cohesive, consistent, and efficient national operation that meets learner, customer, partner and regulator’s expectations. 

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You:

• Experience of operating at a senior leadership level in a relevant organisation or field, including managing managers 
• Strong and impactful operational management with ambitious aims and within a complex working environment
• Workforce and resource planning experience, building capacity, and scaling-up activities
• Experience of leading a large team across a wide geographical area with multiple stakeholders and matrix structures within a profitable commercial, customer-focussed environment

About the Role:

• Lead a team of 400+ people to ensure the professional, profitable, and successful delivery of market-leading commercial training programmes in 190+ locations for 250,000+ learners per year, generating £50m+ income
• Lead and develop national projects and initiatives to ensure high efficiency, technological and process improvement, and highly effective services 
• Monitor, measure and evaluate success of training courses and deliverables, to demonstrably meet regulator, partner and internal standards. Leading on quality standards and providing relevant reports, implementing improvements, and providing recommendations and proposals to the senior leadership team 
• Provide subject matter expertise in programme delivery, quality, content, and capacity building to the Director of Training & Operations and support the leadership of business change across the directorate 
• Guide managers in the effective and compassionate leadership of people and management of customers 

About Us:

This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.

The Learning Specialist will assist in the delivery of appropriate, blended solutions to meet individual, team and organisational learning and development needs; that will support and equip the workforce to achieve the vision of an end to the need for foodbanks in the UK.

The role will be responsible for the development of engaging digital and face to face L&D solutions that help drive high performance, in line with operational and strategic requirements. Delivering training and support to staff; as well as to volunteers & Food Banks that form part of our network.

Working across with People & Inclusion Directorate and with a range of internal & external stakeholders to ensure the smooth running of learning solutions from idea conception through to implementation, taking ownership for a range of content across key skill areas.

Role responsibilities

· Design and delivery of learning programmes for our staff and our wider network, including ‘on the job’ training, coaching and the creation of digital learning resources.

· Maintain and develop the Grow learning platform for staff, advising on the design and delivery of digital content using up to date learning technologies.

· Collaborate with departments and project teams across the organisation, delivering the L&D elements of projects and facilitating specific interventions to support the success of the work

· Design face to face and digital course content, documentation, and structured learning resources for a range of L&D solutions

· Support the Learning & Development Manager to deliver of our staff induction and  core learning offers, delivering new and existing training and workshops as needed; and answering queries that come into our team

Personal Specification

Technical skills and minimum knowledge:

· Highly developed interpersonal skills: able to build and manage relationships and network effectively; promotes a collaborative team environment.

· Excellent planning skills; with sound project management knowledge and capable of managing a broad portfolio of activities.

· Excellent presentation and facilitation skills, demonstrable knowledge of learning theory and experience in designing and developing engaging learning interventions.

· Expertise in the use of learning technologies and committed to the ongoing development of capabilities in this area.

· Ability to embed Equity, Diversity and Inclusion within all objectives that report into this department.

Behaviours and competencies:

· Demonstrates a strong, visible passion and commitment to the Trussell Trust and its strategic objectives.

· Committed to diversity and inclusion, championing the principles of equality of opportunity.

· Deliver work within a cross-Directorate matrix structure where operational and development benefits arise from resource sharing.

· Collaboration and delivery through others with clear plans and an empowering approach to ensure accountability for delivery of customer outcomes.

· Engaging people and creating opportunities for relationship building, and building a supportive, respectful working environment.

Key Stakeholders

· People Experience

· Volunteering Management

· Department Leadership Teams contributing to L&D planning.

· Diversity & Inclusion

· EA and PA Community

· Communications

· Brand & Marketing

Our Values

The Trussell Trust is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.

Our values of dignity, justice, compassion, and community are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued.  We welcome people of all faiths and none and those that are committed to these values.

We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.