Courses Manager Jobs in London, Greater London
NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million people.
NHS Providers’ Development programmes team delivered a range of training and development activities for NHS boards and foundation trust governors. The team delivers over 200 events annually. We are looking for a senior development programmes coordinator to take responsibility for the efficient coordination of this work, elements of which are delivered virtually, in-person or hybrid.
In addition, the postholder will have responsibility for the effective line management to some of the team’s programme administrators/assistants.
This is an exciting opportunity for someone to join a busy, high-performing team working across two of NHS Providers’ successful programmes – GovernWell and the Board Development Programme. The individual should have excellent programme coordination skills, the ability to work effectively across multiple projects will be critical to success. The postholder will be an excellent communicator with the ability to liaise with colleagues and external stakeholders at all levels both internally and externally. They must be able to work flexibly, both independently and as part of a team. Along with being analytical and insightful, the postholder will be highly organised with a keen eye for detail. This role will involve line management responsibilities, experience is desirable.
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Please also complete the online interactive equal opportunities monitoring form as part of your application.
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to help us create, support, educate and inform an inclusive community of healthcare professionals, and all parts of society, about the principles and practice of compassionate, holistic medicine and health care?
At the BHMA we recognise that health, social justice and climate justice are intertwined. We hope to effect change in the world through empowering our health professionals to look after themselves and their patients better, so that we can all look after the planet better.
We believe it is time to reach a wider audience to inspire them with the understanding of the importance of holism and holistic and compassionate healthcare. We are looking for someone with passion and dedication who will help us achieve this.
About our charity
The British Association for Holistic Medicine and Health Care (BHMA) is a charity, with a small team, dedicated to promoting holism in healthcare. We are a membership organisation that is 40 years old this year and has produced a respected journal for over 20 years.
Role Overview & Aims
We are looking for someone who will drive the BHMA into a new phase of growth. Someone with passion and dedication who will believe in our purpose and help us achieve this. We want to grow our reach and find new members, journal subscribers and people to enrol on our course. We also want to start producing professional webinars and podcasts in the run up to our conference this Autumn. We would also like to streamline the administrative running of the BHMA to make it more efficient and sustainable, whilst growing our income streams.
How we work
The BHMA operates as a remote team however the hub is in the Bath/Bristol area with our AGM & a conference to be held near Bristol in 2024. We have 2-3 evening Zoom meetings per month and our remote administrator works mornings.
You will work from home using your own computer, however occasional face-to-face meetings would be a bonus.
Roles & responsibilities
Main duties:
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Liaise with the trustees and attend meetings to provide regular updates on the ‘health’ of the charity and to share your vision for strengthening marketing and operations.
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Identify risks and opportunities and work with the Trustees to promote the charity’s vision and implement change.
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Governance - ensuring the charity adheres to data protection policies,the requirements of the Charity Commission, and any other legal requirements
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Being responsible for all administrative and operational functions of the charity - delegating where appropriate to the administrator/marketing assistant.
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Designing and implementing a marketing and communications strategy to primarily build and retain memberships and subscriptions.
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Supervising our remote administrator/marketing assistant
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Supervising and motivating our student ambassadors.
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Organising & innovating
Day to day activities:
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Website updates and improvements and web optimisation/SEO.
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Implementing social media campaigns.
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Implementing referral marketing campaigns.
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Simple podcast/video editing and uploading.
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Writing and editing digital content.
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Leveraging the networks and influence of our trustees/ambassadors and student ambassadors.
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Creating a role and sense of purpose for our student ambassadors.
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Promoting our key offerings: Student essay competition, Conference, Events and affiliate events, Our Professional Development Course, BHMA membership, and our Journal of Holistic Healthcare.
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Implementing and improving customer service/onboarding protocols/customer retention.
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Nurturing BHMA member communities.
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Membership data collection and analysis.
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Writing newsletters to members and non-members
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Networking and looking for collaboration opportunities.
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Financial management - initiating payments and overseeing finances.
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Submitting financial reports & gift aid to the Charities Commission.
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Contributing to the annual report presented at the BHMA AGM.
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Organising monthly trustee meetings, taking minutes and preparing agendas (in consultation with the Chair) and reports in advance
For further information please see our job description attached below.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description – Programme Manager – FLEX and Food Intervention
Reporting to: Head of Food Alliances
Location: Field based with travel
Contract: Permanent
Hours: 35hrs
Salary: £35,245 - £37,100
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 9,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity. FareShare has a plan to help tackle the cost-of-living crisis using England’s surplus food.
We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
FareShare’s Food Team works with the UK food industry to rescue as much surplus food as possible. Our ability to build strong and meaningful partnerships with food businesses is central to our long-term strategy and our continued ability to support charities with much needed food. FareShare have ambitious food volume targets and must remain agile and innovative to continue to access and redistribute food.
As the Programme Manager – FLEX and Food Intervention you will be central to this ongoing agility; leading and delivering important projects which improve our flexibility and offer to the food industry. This role will be primarily delivering our Food Life Extension Project (FLEX).
The FLEX project is a pioneering UK project exploring ways to manage the inconsistency of surplus food supplies and to prevent gluts of produce going to waste.
THE PROBLEM - FareShare has always faced a challenge during UK harvest periods of being offered more of a particular food than our charities can possibly use in time, farmers and growers must estimate yields and with a fluctuating climate this can often lead to surplus.
THE SOLUTION - We are taking short life foods, particularly produce, and canning, freezing, juicing and cooking them turning them into long life sources of nutrition for our charities. We aim to increase the volume of accepted produce, expanding our year-round offering to communities and create a national store of food which can be drawn upon when fresh supplies are low.
The Julia and Hans Rausing Trust have supported this initiative with a generous donation over 3 years. Our ambition is to use this funding to build long term sustainable solutions for FareShare to accept these gluts of produce to ensure year-round support for communities. The project has been running small scale trials for the first phase, and we are seeking a dynamic and entrepreneurial individual to take this project into the next phase, delivering a significant step change in the volume of food rescued over the upcoming UK harvests.
You will work closely with Account Managers in the Food Team to ensure that projects align with wider partnership plans, whilst being understood and engaged with by all relevant stakeholders. Furthermore, for the FLEX project you will be central in our continued reporting to the Julia and Hans Rausing Trust on how their generous donation has helped save previously wasted food and supported communities.
Excellent organisational and project management skills are an essential part of this role; you will need to co-ordinate and lead several, often complex projects concurrently. You will need to ensure that all projects have clear timelines and measurables, and that any key risks are identified, communicated and mitigated. Timelines are particularly important with the fluctuating and short dated nature of the produce we seek to rescue.
We are looking for a dynamic and confident individual who can bring creativity and initiative to The Food team and project programmes to move from initial trial phase through the development of the governance and blueprint, and into embedded business as usual operations. This is an opportunity to play a key part in fundamentally changing the way the UK food industry manages and interacts with harder-to-reach surplus and gluts of produce whilst supporting millions of people in the process.
Main areas of responsibility
FLEX Project
Programme Strategy & Development
- Collaborate with FareShare's senior management to support in the development of a holistic strategy and operating model for the FLEX programme.
- Define clear targets, goals, and deliverables for the programme.
- Coordinate with internal and external stakeholders to effectively publicise the programme and expand the project network.
Partner Engagement & Onboarding
- Working closely with the account managers in the Food Team, particularly within Produce to actively identify and engage with new and existing FareShare partners to participate in FLEX.
- Work across Food, Network and Marketing teams to ensure that partner’s contributions via FLEX are appropriately celebrated and the programme has regular and relevant coverage in the media.
- Ensure that the funding partner is kept informed of progress and feed into the regular reporting structure with them.
Operational Management and Coordination
- Facilitate coordination of any further trials in previously untested areas of processing
- Ensure smooth and efficient operation of the FLEX programme
- Monitor and track programme performance against strategic KPIs.
- Ensure compliance with all regulatory and FareShare standards.
- Ensure any FLEX programmes are commercially viable and within budget
Food Team innovation -
- Think outside the box on new ways of approaching existing barriers and challenges; find ways to do things differently, creating a vision for new ways of working.
- Listen to and understand the requirements of food partners by working closely with account managers and suggest new trials and projects that can help FareShare deliver excellent partnerships.
- Work across a range of teams to ensure that projects are delivered successfully and are well documented, measured and monitored.
- Use excellent communication skills to consult and inform team members in an appropriate and timely way and be prepared to manage challenging conversations.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Essential Criteria
- Extensive experience of delivering complex, collaborative projects
- Experience of setting up and running new service improvement and/or service development projects, involving a range of stakeholders
- Experience of managing and communicating change projects, working with key stakeholders and teams to build support and engagement
- Detail-oriented and analytical, with the ability sit across multiple projects at once and synthesise complex information for different audiences
- Excellent written/verbal communication skills with the ability to communicate credibly with senior internal stakeholder and external partners including through the creation of written decks/briefings
- Experience of collaborating across multiple teams and have strong prioritisation skills to align consensus around key goals and targets
- Quick to learn new processes and technologies particularly within manufacturing, and to build the working relationships required to deliver fast, sustainable results
Desirable Criteria
- Proven experience in project management, preferably in the food industry, manufacturing or related sector
- Project Management qualification e.g. Agile, Prince
- Excellent organisational, leadership, and communication skills with ability to line manage or mentor colleagues
Competencies and behaviours
- Commitment to FareShare’s mission and values and strategy
- Flexibility and ability to work well as part of a team and alone.
- A commitment to Equal Opportunities.
- Strong IT skills and knowledge of Microsoft Office.
- Able to present FareShare professionally and act as an ambassador
- Able to demonstrate respect for work colleagues and FareShare beneficiaries
- A positive and “can-do” attitude
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Community Action Redbridge is a local infrastructure organisation working to support strong and resilient communities where people lead happy, healthy and fulfilling lives. We are a small, friendly team based in central Ilford - just 20 minutes by train from Liverpool Street station.
The healthy communities programme aims to find new ways to promote health and address inequalities in Redbridge using community development and health creation practice.
Over the past year, our team of outreach workers and community development practitioners have engaged over 4,000 residents, helping local people build and share knowledge about health, encouraging people to take control over their wellbeing, and exploring what can improve health and wellbeing in Redbridge.
Through our activities, we have identified two communities in the borough experiencing significant inequity – the Roma community and people living in Loxford ward – along with key priority areas for developing community action initiatives.
Programme Overview 2024 - 2025
Over the next year, we will work alongside local people from the identified communities to build on their strengths and take action for improved health and wellbeing. We will achieve this by supporting local people to establish a monthly community network to:
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Consider the future they want for themselves and their communities,
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Discuss issues and agree collective priorities,
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Share ideas and problem-solve issues, and
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Take practical action towards realising the future they want to see.
Through this network, we will share information about local services, groups, and activities, and offer training and support for local people to upskill and take the lead with confidence.
We will also lead the development of a Loxford neighbourhood forum where residents, community groups, voluntary sector, health (e.g., GP practices), education and social care services can come together to make connections, work together on what matters to local people, and address health and wellbeing needs in the area.
Finally, we have been re-commissioned by the Public Health department of Redbridge Council to continue delivering our TB Awareness project, raising awareness amongst communities who are at high risk of TB.
You will be responsible for managing the day-to-day operations of projects within the Healthy Communities Programme, which includes overseeing the team and providing support for community action initiatives.
We are looking for someone who is passionate about the power of community, with experience supporting inclusive community development and participation to drive change. You will also need to have project management experience and a commitment to the learning and development of yourself and those you manage.
If this sounds like you, we would love to hear from you!
To apply for the post please download the job description and application form on our website and return your completed application form by no later than 9 am Tuesday 2nd April 2024.
At Community Action Redbridge, we recognise that our team is our greatest asset. We aim to create a culture where everyone feels valued, supported and fulfilled. We offer the following benefits to all our team members:
- A supportive learning culture and opportunities to develop in your role
- 28 days’ annual leave plus bank holidays (pro-rata)
- A range of workplace wellbeing initiatives
- Flexible working opportunities
- Employer pension contribution
- Season ticket and cycle to work scheme
Our client, a leading London University are currently looking to recruit a temporary Academic Administration Manager on a full-time basis (35 hours per week), running for 4 months. The post will be looking to start as soon as possible and will offer a hybrid working arrangement of 2 days remote.
Key responsibilities for this post will include:
- Providing line management and effective leadership to the Academic Administration team to ensure the smooth running of the department.
- Working with the Dean to project manage and ensure the successful completion of strategic tasks across departments and courses.
- Working with various department heads to support with budget monitoring and ensuring that resource demands are met consistently.
- Proactively working collaboratively with key internal and external stakeholders to ensure the effective running of interdepartmental processes and service delivery.
- Producing relevant management information in an efficient and timely manner to inform both internal and external decision-making and reporting.
To be considered for this post, you will have:
- Experience of working within a Higher Education or similar organisation setting.
- Project management experience.
- Experience of developing and implementing processes, procedures, and services.
- Experience of successful line management and leadership.
- Excellent communication skills and confidence with liaising with a variety of stakeholders.
The post is looking to start as soon as possible, so you will need to be available immediately or at short notice to be considered.
If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Reports To: Senior Project Manager
Responsible For: n/a
Key Responsibility Areas
- To have oversight of all contract requirements, ensuring compliance with reporting and other contractual obligations, supporting colleagues to understand their role in contract / programme delivery.
- To work with Programmes Heads to plan and manage programme activity and budgets; aligning aims and objectives with delivery.
- To support the Programmes Heads to actively engage with funders, stakeholders, delivery partners and the internal team(s), to create a collaborative approach to ensuring effective programme delivery.
- To support the development of Women in Prison’s organisational contract and project management systems.
The client requests no contact from agencies or media sales.
Centre Manager (maternity cover)
Are you passionate about transforming the lives and life chances of children and families in the name of Jesus? We are seeking a friendly, highly organised and capable manager to inspire and lead during a maternity cover period.
Salary: £30,000 - £33,500 FTE (dependent on experience)
Hours: 40 FTE (will consider 4 days for the right applicant)
Location: Fern Street Family Centre, Fern Street, London E3 3PS
About us
All Hallows Bow is a vibrant, diverse and growing Anglican church located in the heart of London’s East End. Together we are God's family in Bow, seeking to share God’s love in our local community and see lives transformed as we follow the way of Jesus.
In 2014, we established the Fern Street Family centre with a vision to see Jesus's promise of 'life to the full' (John 10:10) become reality for disadvantaged and vulnerable children and their families in Bow, East London. Together, we work with our local community to see the lives and life chances of children and their families change for the better.
Our work is an evolving response to the challenges faced by children and families in Bow. We offer safe and stimulating spaces for children to play and learn and for parents to strengthen their relationship with their children. We do this through a mix of group and one-to-one support for parents and carers, an English language programme for migrant parents, early learning and play activities, a food pantry, out-of-school and holiday clubs for school-aged children and lots more! Alongside it all we aim to bring families in our community together, breaking isolation and building a more connected Bow.
In all we do we keep our eyes fixed on Jesus and hold onto his promise of hope, wholeness, restored relationships, justice and realised potential for children and families in our local area.
Role Overview
As Family Centre Manager you will play a vital role in the leadership of our church and charity’s community ministry to local children aged 0-11 and their families. Based out of our dedicated family centre, you will be responsible for leading a committed team of staff and volunteers to deliver a holistic programme of support and activities that meets local needs and reflects our Christian values and mission.
You will co-ordinate the day-to-day delivery of the centre’s activities and services, ensuring that delivery is responsive to the views and needs of local parents, carers and children while meeting the contractual requirements of our funders, and ensuring that staff and volunteers are working effectively to support positive outcomes for children and families.
Working with the Fern Street Steering Group, you will also help maintain the centre’s long-term sustainability, this will include maintaining existing partnerships, oversee fundraising efforts and ensuring that adequate resources (people, finances, in-kind) are available to support current and future areas of activity. This will also involve maintaining and developing strong engagement of the congregation and wider staff team of All Hallows Bow church in the ministry of the centre.
You will also take responsibility for overseeing Fern Street Family Centre’s spiritual life and mission - by nurturing a healthy team culture of prayer and mutual support and ensuring that our Christian values and mission are embedded throughout our work.
This is a diverse role that shapes around the passions and skills of the right candidate and offers plenty of opportunities for hands-on involvement with children and families alongside the role’s core leadership and management responsibilities.
We are committed to facilitating a smooth and supportive transition and the successful candidate will have a full handover with the current Centre Manager.
About you
You will be a friendly and capable leader with experience of delivering quality programmes of learning, play and/or support for children and families. You will be passionate about transforming the lives of disadvantaged families, with an understanding of safeguarding principles in relation to children and vulnerable adults. You will have experience of managing projects and people to achieve key project outcomes on time and to budget.A degree or significant experience in social work, community development, mental health, education, youth work, child development or similar field is desirable.
Benefits
- 25 days annual leave pro rata plus public holidays
- 3 additional spiritual retreat days offered per year
- Auto-enrolment for Church Workers Pension Scheme with 5% Employer pension contribution and 3% personal contribution
- Discounted purchases in the Ahaba cafe
- Flexible working considered including potential part-time opportunity of 4 days/week
How to apply
Please notes, there is a genuine occupational requirement that the postholder is a practising Christian, with a vibrant and active Christian faith.
All Hallows Bow is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. This role will be offered on the condition that the applicant undergoes a satisfactory enhanced DBS check and provides satisfactory references.
For more information please see the attached Information Pack and Job Description/Person Specification
Suitable candidates will be asked to complete an Application Form.
The client requests no contact from agencies or media sales.
Job title: Senior Partnership Development Manager (corporate, trusts and foundations)
Salary: £48,456 per annum (Non-negotiable)
Location: London, E1 (Hybrid working)
Contract/Hours: 35 hours FTE, Permanent
Benefits
- 33 days of holidays including bank holidays plus Christmas office closure.
- Option to buy or sell holiday days.
- Generous pension scheme of up to 10% employer contribution.
- Bike loan scheme for the purchase of a new bike.
- LinkedIn Learning with an extensive number of courses available.
- Employee Assistance Programme.
Fairtrade Foundation are recruiting for a Senior Partnership Development Manager to lead our exciting new growth work. The role will be tasked with winning significant new strategic partnerships and securing funding from trusts and foundations, as well as building strategies that help us innovate and bring in new types of partnership to help diversify our income.
You’ll need to be a proactive and tenacious individual with considerable new business experience and success in a challenging, target-based environment; bring creativity to think ‘outside the box’ and develop new income streams; and the ability to inspire potential partners and funders to work with Fairtrade. If you have experience of working with businesses on responsible sourcing, that’s great, but it’s not essential.
Fairtrade is a global movement for change that works directly with businesses, consumers and campaigners to make trade deliver for farmers and workers, with a strong and active presence in the UK, represented by the Fairtrade Foundation.
The international Fairtrade system (of which the Fairtrade Foundation is a member) works on behalf of farmers and workers to drive sustainable livelihoods, empower producers and workers, and make trade fair.
The Fairtrade Foundation is an equal opportunities employer, offers flexible working and welcomes applications from all sections of the community.
We particularly welcome applications from candidates with ethnically diverse backgrounds, LGBTQ+ candidates and from candidates with disabilities, because we would like to increase the representation of these groups at this level. We want to do this because we know greater diversity will lead to greater results for producers and farmers around the world.
Closing date: 8 April (10am)
1st Round Interviews will take place 15-16 April 2024; 2nd Round Interviews 24-25 April 2024
Contract: Full-Time, Permanent
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description – Corporate Partnerships Manager - New Business
Reporting to: Senior Corporate Partnerships Manager – New Business
Location: London/Hybrid
Contract: Permanent
Hours: 35 hours / Week
Salary: £38,266 - £40,208 (We normally offer a starting salary at the start of the range)
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.
We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Our vision is of a UK where ‘No good food goes to waste’.
Our mission is to use surplus, fit-for consumption food to feed those who are vulnerable in the UK by supporting frontline charitable organisations that tackle the cause and not just the symptoms of poverty.
Our values run through everything we do and set out a clear framework for us to approach our work: passion, ambition, respect, collaboration, and focus.
The role
FareShare’s recent increased brand profile and consumer awareness, along with our dual purpose in creating both social and environmental impact, gives us a strong proposition for Corporate Partners. We currently have partnerships with a large variety of exciting brands from Tesco to Oliver Bonas, McDonalds to Subway, Kellogg’s to Pink Lady apples and Bloomberg to Burberry – our partnerships are many and varied.
As a Corporate Partnerships Manager (New Business) you will be responsible for securing new innovative collaborations with a wide variety of corporate companies to support the important work of FareShare including: charity of the year partnerships; commercial brand licensing deals; and multifaceted sponsorships/partnerships. You will work closely with colleagues across the whole of FareShare to create transformational and mutually beneficial relationships.
To be successful in this role, you will have a proven track record of securing income/partnerships, within a fundraising/sponsorship/commercial sales environment, as well as experience of working with a broad range of stakeholders to create high-quality proposals. You will be self-motivated with strong organisational skills and an ability to set priorities, manage a prospect pipeline and meet deadlines. We’re looking for a creative relationship builder with strong commercial awareness and an eye for spotting income generating potential. You will be comfortable pitching to potential partners and will lead on negotiating bespoke deals and benefits packages.
You will work closely with the Senior New Business Manager and Officer to improve our ways of working, manage and diversify our pipeline and deliver our ambitious growth strategy.
Main areas of responsibility
- Ensure financial and non-financial targets are achieved by securing new corporate supporters
- Work with the Senior Partnerships Manager and other Corporate Partnerships Manager to develop and deliver the wider corporate partner strategy
- Manage and lead a strong pipeline of identifying, researching, prospecting and cultivating potential corporate support
- Working proactively to lead the approach on prospective partners who have the capacity to give £50k and engage them in FareShare and our work
- Create and deliver inspiring and compelling pitches tailored to prospective high value corporate supporters for opportunities such as Charity of the Year, cause related marketing, sponsorship and strategic partnerships
- Deliver cultivation strategies for prospective corporate supporters and monitor their effectiveness
- Devise compelling collateral for prospective corporate supporters including engaging proposals, cases for support and captivating stewardship resources
- Collaborate with Food Team Senior Managers and Commercial Managers on pitches to convert food partners into income generation partners
- Work with the Marketing and Volunteering teams to identify new opportunities and ensure proposals include appropriate levels and timely planning of communications support
- Work with the Senior Corporate Partnerships Managers and Corporate Partnerships Managers on identifying and packaging new funding opportunities across the business
- Instil partnership excellence in the transition of partners from new business to account management
- Nurture relationships with marketing, PR and promotional agencies by demonstrating FareShare’s impact and consumer appeal
- With colleagues across Fundraising, undertake extensive horizon scanning and deploy innovative techniques to ensure our pipeline is diverse and sustainable
- Maintain accurate cultivation plans and reporting for new business approaches
- Maintain an up to date knowledge of relevant legal and charity guidelines and ensure these are implemented across new partnerships
- Efficient and effective management of commercial income activity ensuring compliance with GDPR, charity regulation and FareShare’s own Ethical Gift Policy
- Manage all legal and financial aspects of partnership agreements prior to account management transition
- Work with the Corporate Partnerships Team to regularly update and continuously improve new business materials, processes and ways of working
- Attend and provide regular updates in 1 to 1 and team meetings
- Manage and work within FareShare’s IT systems and data guidelines
- Represent Fundraising where required on internal working groups
- Undertake other duties as required
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Essential
- Significant track record of securing new high value income/partnerships in either a charity or commercial environment
- Target driven, proactive and creative with the ability to create and deliver compelling pitches and proposals tailored to corporate audiences and their varied business objectives
- Commercial awareness with knowledge of various corporate sectors and relevant VAT considerations
- Experience managing a new business pipeline, qualifying new business leads and establishing new relationships
- Demonstrable experience of negotiating partnership deals and redrafting commercial participator agreements or similar legal contracts
- Ability to communicate effectively and inspire corporate partners with excellent writing and presentation skills
- Excellent negotiation and influencing skills with a creative approach to working
- Experience of building strong relationships with key external and internal stakeholders to work constructively and collaboratively
- Experience with commercial brand licensing/cause related marketing
- Experience working on and utilising a CRM system to better deliver your work
Desirable
- Experience of working with FMCG brands and retailers
- Understanding of the Institute of Fundraising’s Code of Practice, data protection and other relevant legislation, guidance and good practice
Values and behaviours
- A commitment to Equal Opportunities
- An understanding of, and sympathy with FareShare’s mission
- Flexibility of approach and ability to work in a team and across other internal teams.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Job description
King’s Global Health Partnerships (KGHP) aims to improve health outcomes in five African countries– Sierra Leone, Somaliland, Zambia, DR Congo and Gambia – working with local partners and drawing on the skills of volunteers from the NHS and King’s College London. This is a fantastic opportunity to lead the development and management of finance systems for an innovative and impactful health systems strengthening programme.
This role will be based within Kings Finance Team and will oversee financial management of KGHP’s restricted and unrestricted funds, leading on financial planning, budgeting and donor compliance across our programmes. You will support Partnerships staff, providing hands-on support as necessary to ensure that internal controls and financial management processes are in place, in order to meet financial, contractual, statutory and legal responsibilities.
The appointee will lead on the development of KGHP’s financial systems and reporting in line with developments from KCL's finance team. You will be able to deliver change in processes by building effective relationships with the Finance team and KGHP staff in London and in Africa, as well as building relationships with teams across King’s College London, ensuring coherence and consistency of approach and compliance with financial policies and processes.
This post will be offered on an a fixed term contract until 31st July 2025.
This is a part-time post - 80% full time equivalent.
Key responsibilities
Financial management, compliance and control
- Manage flows of funding to in-country programmes and partners, including forecast-based transfers and reconciliation
- Support the management of in-country finance staff
- Ensure project-specific financial record keeping; review partner financial reports, proactively raising issues with the project budget holder
- Oversee all international grants and contracts and ensure the timely submission of accurate financial grant reporting, including analysis of exchange rate gains and losses
- Lead and manage external audits, ensuring that recommendations arising from external audits are effectively addressed
- Support capacity building programmes workshops for local partners in Africa, enabling them to effectively implement and monitor statutory and institutional grants
- Work with wider finance teams to ensure income and expenditure is aligned to KCL's wider aims and ambitions
Budget development and oversight
- Work closely with programmes teams to develop proposal and programme budgets which ensure cost recovery and sustainable growth, ensuring appropriate rigour and accuracy. Ensure that match funding requirements for grants are strictly monitored
- Work closely with budget holders to ensure they have good working knowledge of their budgets, conducting regular meetings to understand and explain variances
- Maintain full oversight of KGHP’s finances, ensuring that unrestricted and restricted income and expenditure remains in line with approved budgets
- Provide monthly and quarterly reports and analysis to the KGHP Head of Programs and Senior Management Team to keep them informed of KGHP’s financial position and areas of risk
- Produce an annual statement of accounts for KGHP
Financial processes and systems development
- Improve and maintain systems for financial records, reporting and financial controls in accordance with auditing standards and accounting principles
- Train and develop Partnerships Finance staff overseas and in London in financial oversight and business management; ensure thorough inductions to finance systems for new Partnerships staff
- Ensure that guidance on reporting, budgeting and compliance to internal budget holders and other relevant staff members is clear and well communicated
- Develop and implement an approach to full cost recovery, cost attribution/allocation; reserves policy and management plan; and resource allocation policy, including policy on the application of unrestricted funds
The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.
Skills, knowledge, and experience
Essential criteria
- Educated to degree level
- Qualified or part qualified accountant or equivalent (CIMA, ACA, ACCA) or equivalent experience
- Highly competent in Excel, able to build and maintain sophisticated templates and databases
- Experience of financial management of large, multi-partner projects in the international development sector
- Experience of developing and maintaining financial systems in global settings
- Experience of capacity development of non-finance colleagues on financial management
- Strong communication skills, both written and verbal, and ability to communicate complex financial and contractual issues to non-finance colleagues
- Committed to equality, diversity and inclusion, actively addressing areas of potential bias
Desirable criteria
- Experience of QuickBooks or similar accounting packages
- Experience of Business World / Unit 4
Further information
We ask all candidates to submit a copy of their CV and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
King’s Global Health Partnerships
King’s Global Health Partnerships works with health facilities, academic institutions and governments to strengthen health systems and improve the quality of care in four countries: Somaliland, Sierra Leone, the Democratic Republic of Congo and Zambia. We bring together health, academic and international development expertise from King’s College London, the UK’s National Health Service (NHS) and our international partners to:
- Educate, train and support healthcare workers
- Strengthen healthcare and training institutions
- Enhance national health policies and systems
We connect UK and African health professionals, providing training, mentoring and hands-on support; and undertake collaborative research to inform policy and practice. We also support our partners by providing access to funding, networks and development opportunities. Through these long-term partnerships and our global volunteering scheme we promote skills and knowledge exchange, and mutual learning that contribute to building a stronger health workforce and improved quality of healthcare both internationally and in the UK. KGHP is based within the School of Life Course and Population Sciences.
The client requests no contact from agencies or media sales.
Background
Climate Lead is a unique organization dedicated to mobilizing philanthropic resources to combat climate change. Climate Lead acts as a guide for philanthropists on a diverse array of climate-focused initiatives, connecting donors with projects ranging from early-stage ideas to proven opportunities ready for scale. Through tailored support and connections to peers, experts, and leading funders, CIimate Lead empowers donors to make informed decisions and collaborate effectively, ultimately accelerating the transition to a more sustainable and resilient future. We are currently seeking three Project Managers in Philanthropy, one based in London and 2 others in the USA (San Francisco and Washington DC).
Purpose of role
We are currently seeking a Project Manager in Philanthropy, whose primary objective is to assist the Senior Philanthropy Advisors (SPA) in securing essential funding to combat global climate change. The ideal candidate will possess expertise in philanthropic activities and proficiency in managing multiple high-priority tasks autonomously, which are crucial for effectively managing various project management responsibilities essential to fulfilling the objectives of the Philanthropy Team. Through collaboration with various teams such as Philanthropy, Global Climate Strategies, Communications, and Operations, the ideal candidates will ensure seamless coordination and delivery of donor-related initiatives and projects. Leveraging their strong project management capabilities, exceptional communication skills, and dedication to environmental causes, the Project Manager, Philanthropy will make a significant contribution to the organization's mission of fostering climate leadership worldwide.
Primary responsibilities
Strategic support of primary donor portfolio (70%)
Donor deliverables (50%)
· Project manage donor deliverables and other donor-related work streams as defined by strategies set by SPAs, including but not limited to developing and managing or leading work plans, timelines, and tracking status of all the moving parts to meet internal and external deadlines.
· Negotiate project timelines and gather input from colleagues to design project plans.
· Serve as a thought partner to SPAs on donor strategies.
· Liaise with members of the Global Climate Strategies, Communications, and Operations teams to ensure effective collaboration on donor deliverables and products.
· Tap the Knowledge Management System to field simple donor-related SPA needs (e.g., pulling final donor products by theme).
· Prepare high-quality, strategic briefs and support preparation of other donor materials (including decks, advisory materials, funding opportunities, etc.) for meetings with donors, ambassadors, volunteers, and partners.
· Responsible for detailed briefings to prepare for donor meetings, events etc. drawing from research and background information from the Senior Research Analyst.
Administration and workflow (20%)
· Summarize and take responsibility for key action items from internal and external meetings, distribute information to teammates and manage follow-up with appropriate internal and external staff.
· Coordinate complex external meetings with the appropriate administrative assistant(s) as necessary across the organization for the Senior Philanthropy Advisors.
· Responsible for timely Salesforce data entry and management including donor activities (emails, meeting notes, etc.), updating and maintaining giving opportunities, projections, invite lists, prospect lists, and monthly portfolio reviews.
Special projects that scale our donor work and advance team goals (30%)
· Contribute to special projects as assigned including but not limited to project management support for Ambassadors, select events, proactive products, and priority big bets; building and maintaining the Philanthropy Team strategic playbook and cascading learnings in partnership with the Deputy Managing Director, and supporting pipeline development in key regions.
Success criteria
· Implementation of complex projects: You’re a confident project manager, leading and executing a portfolio of interconnected projects with close attention to detail across multiple stakeholders. This requires you to be highly organized and attentive to detail.
· Written and verbal communications: Your written and verbal communication skills are excellent, with an ability to deliver verbal presentations in multiple settings.
· Self-motivation: You are solutions-oriented, proactively taking initiative, identifying problems and opportunities across your assignments, and developing recommendations and acting on those recommendations.
· Learning mindset: You desire continuous improvement, have an innate sense of curiosity, are grounded by a foundation of self-awareness that provides space for learning and growth, and are highly adaptable.
· Strategic thinking: You’re a strong conceptual thinker who can quickly grasp and navigate a range of abstract concepts, relate them to one another, and translate those concepts into strategies and practical actions.
Experience
· Project management experience.
· Bachelor’s degree, course work in business management or environmental policy preferred.
· 3 to 5 years of relevant work experience (in or with nonprofit, foundation, or other mission-focused organizations preferred) in a program support role.
· Fundraising experience is strongly preferred.
· Experience working in service to a broad range of clients and stakeholders preferred.
Qualifications
· Strong project management skills.
· Excellent writing and editing skills with proven ability to translate complex concepts into succinct, clear, accessible language for multiple audiences.
· Highly proficient in MS Word, Excel, PowerPoint, Outlook, and Box.
· Knowledge of Asana, Google systems (Drive and Sites) as well as Salesforce.
· Excellent research and analytical skills.
· Demonstrates ability to work individually, as part of a team, and with individuals of diverse backgrounds who are part of the climate change conversation.
· Ability to make decisions independently and work effectively and efficiently with minimal supervision.
· Ability to prioritize, multi-task, and work under pressure in a high-performing team is a must.
· Comfort with flexible, dynamic, and multi-cultural teams across global time zones.
· Passion for environmental issues.
· Business fluency in Portuguese a plus for London-based project manager.
Reporting to: Senior Philanthropy Advisor
At the Climate Leadership Initiative, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of or traits historically associated with race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran and/or military status), domestic violence victim status, political affiliation, and any other status protected by state or federal law.
To apply for the post
To apply for this role, please submit a copy of your CV/resume and a cover letter outlining your interest in the role and how you fulfil the requirements set out in the job announcement.
In addition, we request a writing sample that demonstrates your ability to research and communicate complex concepts in a clear, concise, and engaging manner. Any relevant piece of writing where you have distilled complex information would suffice. The sample should not exceed 1,500 words.
The deadline for application is Wednesday 17th April 2024
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Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Systems Training and Support Officer
Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours/4 days working per week
Starting salary: £27,445
Who we are
Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.
Who you are
Would you like to make a difference to the lives of Young Londoners?
Do you enjoy helping people get the best out of online systems, designing and delivering high quality training and resources?
Do you have the expertise to provide support to users of case recording systems?
If so, you might be just who we are looking for!
If you are committed and resilient, and believe you have what it takes to help us to improve the lives of young Londoners and their families please apply.
What the role involves
Key responsibilities
1. Ensuring that there are regular training opportunities for both new starters and those requiring refresher sessions or updates when new functions or forms are released.
2. Running system training drop-in sessions to assist with queries / hear feedback, and relaying information from these to the Information Governance and IT manager.
3. Working with the Learning and Development Coordinator to establish an evaluation method and implement this to enable us to assess the effectiveness of each training session and using this to improve future delivery.
4. Produce effective training materials and guidance documents, and develop and maintain a training area on our case recording system, including the creation of dummy forms and files for new users to access and use as a training sandbox.
5. Producing and maintaining a catalogue of training resources, ensuring links to practice-based guidance are established and maintained.
6. Performing case recording system changes to forms and lists as directed by the Information Governance and IT Manager
7. Support the Data Reporting and System Support Lead with regards to user administration and user support at times of absence and increased need
8. Supporting with training on additional systems directed by the Information Governance and IT Manager, including on the efficient use of SharePoint and Teams
9. Developing training courses for various systems, using our LMS (currently Rise)
10. Acting at all times in line with safeguarding legislation and guidance in addition to Safer London’s practice guidelines and wider pan-London processes and protocols.
11. Undertaking any other duties as required and commensurate with the level of this post.
Additional Information
Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.
We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.
What we offer
Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:
• Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
• Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
• A contributory Pension Scheme.
• Interest-free Season Ticket Loans.
• A Cycle to Work Scheme.
• A Mental Health Helpline.
• Death in Service Benefit.
• Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
• An initial Annual Leave allowance of 28 days holiday, rising to 30 days after 3 years and 33 days after 5 years, plus bank holidays and other statutory holidays; part time employees receive a pro-rata entitlement.
Sound good? Here’s how to apply
To apply for this role, complete the online Webrecruit application form which can also be accessed via the Safer London website or for further information about this role and working for Safer London, please refer to the Job Pack. Please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.
Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.
As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.
Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.
We look forward to hearing from you.
Please note that we don’t accept CVs.
Safer London is not a sponsoring organisation for foreign nationals, and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.
The client requests no contact from agencies or media sales.
Salary: £45,656 - £51,250 pa
Hours: Full time (37.5 hours/week)
Are you an experienced Financial Accountant and Qualified ACA, ACMA, ACCA or equivalent looking to make a difference?
We have an exciting opportunity for a Financial Accountant to join the Trinity Team, supporting the Head of Finance in the day to day running of the finance department and in the preparation of the accounts for both Royal Trinity Hospice and Trinity Hospice Shops Limited.
Overall purpose of the role
- Support the production for the monthly management accounts
- Assist in the preparation of the annual reports and financial statements
- Manage the sales ledger for both Royal Trinity Hospice and Trinity Hospice Shops Limited
- Prepare weekly sales reports and weekly cash flow statements
- Assist with the general work of the Finance Department as required
Skills and experience required
- CCAB membership – Qualified or AAT / Equivalent
- Understanding of accounting double-entry and accounting concepts
- Competence in MS Office suite with accurate keyboard skills
- Advanced excel user; being able to write and combine formulas ie SUMIFS, SUMPRODUCT, INDEX, MATCH, PIVOT TABLES and LOOKUP
- Experience of preparing and analysing complex financial information
- Evidence of continuous professional development
- Experience of working in the charity sector and or understanding of charity taxation would be advantageous
Benefits
- We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
- Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
- A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
- A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
- Cycle to work scheme and interest-free season ticket loans available
- Free eyesight test for DSE users and a contribution towards the cost of glasses
- 25% store discount in Trinity shops
- Life assurance cover
- Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
- Regular ballots for donated free tickets and prizes
- Access to courses of free counselling on the phone or face to face
Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms.
How to apply
If you have the skills and experience we are looking for, please complete the online application below.
For an informal chat or visit please contact Deji Ajayi, Head of Finance
Humanists International is the global representative body at the heart of the humanist movement.
Our Members and Associates include humanist, rationalist, secular, ethical culture, atheist and freethought organizations from all over the world. Our community also includes many individual supporters who share our vision and values.
We campaign on humanist issues. We defend humanists at risk of persecution and violence. We lobby for humanist values at international institutions, including the United Nations. And we work to build the humanist movement around the world.
Purpose of the role
One of the core elements of this work is the production of the Freedom of Thought Report. The Report examines every country in the world for its record on upholding the rights and equality for non-religious people. We consider issues of legal discrimination and outright persecution and violence. The Report is essential to our awareness-raising efforts of the persecution faced by the non-religious.
Humanists International is embarking on a 2-year programme of work in order to realize some long-term improvements to the Freedom of Thought Report. We are looking for an enthusiastic research coordinator to join our team and participate in all stages of the publication process.
As a research coordinator you will support the Casework & Campaigns Manager to administer, plan and produce the Freedom of Thought Report, providing evidenced-based research to shape and influence human rights policy as it pertains to the non-religious.
This is a predominantly home-based role, but does require the attendance of in-person events such as the General Assembly and Team Building, as required.
We are open to flexible work arrangements and committed to diversity and inclusion.
Key duties
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Collaborating with the Casework & Campaigns Manager to research, plan, and deliver the Report’s production on an annual basis;
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Provide administrative support to the Casework & Campaigns Manager;
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Liaising with team members (e.g. Members, Associates, designers, and volunteers) ensuring deadlines are met;
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Recruiting, training and coordinating a pool of volunteer researchers;
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Developing and implementing training sessions for members, associates, and volunteers;
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Liaising with Humanists International members to enable and support them to submit country entry updates;
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Write and edit entries - ensure they are accurate and objective, and conform to house style;
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Proofread and check content for accuracy;
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Monitor project outcomes and perform continuous evaluation;
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Identify and systematize best practices and lessons learned directly linked to project activities;
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Contribute to the development and dissemination of digital content;
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Treat with confidentiality any information about Humanists International Members, users, intellectual property, staff and research that could be deemed as personal, private or sensitive.
Essential skills
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Research & analytical skills: Demonstrable experience with synthesizing and presenting complex information in a succinct way, with a strong attention to detail and accuracy.
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Experience researching and writing briefings and reports, preferably related to human rights;
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Collaborative working skills: Experience with working in high performing, distributed, multicultural and international teams and working with colleagues and external partners to deliver high-impact programmes;
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Strong writing and proofreading skills;
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Well-organized, efficient and able to work independently
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Excellent command of English.
Desirable
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Working proficiency in foreign languages;
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Experience of recruiting and managing a pool of volunteers;
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Project management experience;
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Experience of training others;
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Experience of monitoring and reporting on indicators of success;
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Understanding of humanism and a commitment to the organization’s mission.
Benefits
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30-days annual leave (this is in addition to public holidays)
-
4% contributory pension scheme
-
Remote working
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Employee Assistance Programme
The client requests no contact from agencies or media sales.
Are you looking for an interesting role offered on a 12-month contract basis where you can make the most of great administrative skills and proficiency using office IT while working as part of a friendly team? Then join Shelter as an Operations Assistant and you could soon be making a real difference to people affected by the housing emergency.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
The team deliver a range of services, including training on housing and homelessness prevention, housing law consultancy, online resources and projects to support professionals working directly with people at risk of homelessness to get positive outcomes. The team covers all of England and works closely with teams including Learning and Organisational Development, Training and Support, Business Support, as well as our frontline Services and Legal Services.
About the role
Knowledge is power and we run over 1,600 training courses that attract 40,000 delegates each year. Your challenge, together with three other Operations Assistants will be to take responsibility for the administration and operational delivery of all of our courses, including face-to-face training and online via webinars and e-learning. We’ll rely on you to ensure that each course runs smoothly, all delegates and trainers have the instructions and information they need and that the highest level of customer care is provided. Monitoring a number of inboxes, dealing with customer enquiries and bookings, managing financial arrangements and booking speakers, trainers and venues – all are aspects of this vital and varied role.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
To succeed, you’ll need experience of managing a large and varied administrative workload while adhering to deadlines. You’ll also need the ability to work well both independently and as part of a team. Excellent attention to detail is important too, as is a customer focused approach. You will be proficient in the use of webinar platforms, e-learning platforms, Microsoft Office applications, internet. You’re also happy to provide additional support within the team when required.
Benefits
In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.