- Exciting opportunity to join a well-recognised mental health charity in Newcastle, to lead its successful counselling service and using your clinical and organisational skills to contribute to its further development.
- NIWE Eating Distress Service
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Counselling Lead
Job Description
Job Title: Counselling Lead
Reports to: Chief Officer (CO)
Responsible for: Counsellors (freelance & volunteers)
Salary: £29,528 (f/t & paid pro rata for hours worked)
Hours of work: From 22.5 – 30h pw by agreement
Contract: Post currently funded to March 2022 (to be extended dependant on funding
- Main Purpose of Job
- To oversee, manage and help develop NIWE’s counselling services
- Ensure all service users receive a welcoming, safe, sensitive and confidential service that is responsive to their needs.
- To ensure service objectives and targets are met and reported
- To ensure consistent quality and excellence in service provision
- To hold a clinical caseload
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- Key tasks and responsibilities
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You will be expected to:
- Co-ordinate the counselling service including referrals, assessment, assessment liaison, allocation of client work to team.
- Liaise with other agencies and organisations in relation to service users, taking appropriate action where necessary.
- Provide assessments and counselling.
- Ensure all relevant administrative tasks such as maintaining case notes, client records, outcomes recording and case management are completed,up to date and held in accordance with NIWE policies and procedures (e.g. Information Governance, confidentiality), using current NIWE systems.
- Ensure comprehensive service monitoring and to evaluate the service, producing reports for the Board, funders, CO, Annual Report etc. where required.
- Contract manage freelance counsellors and trainee therapists / volunteers, liaising with external supervisors / placement managers as required
- Assist CO with recruitment and induction of new employees
- Oversee clinical work and ensure it is delivered according to an agreed plan, in line with NIWE service plan
- Ensure that any adopted quality standards are met, organisational issues are understood and to identify and implement improvements in clinical practice, and to implement policy and procedural change
- Continuously improve service delivery
- Attend clinical supervision with a supervisor mutually agreed with NIWE
- Attend and actively participate in line management, team meetings and training sessions.
- Assist in the development of NIWE services by working with the CO on continuing service quality and development with input to funding / contract bidding as necessary.
- Attend and actively participate in Board of Trustees meetings as required.
- Deputise for the CO when required and appropriate.
- Participate in the preparation and implementation of NIWE’s strategic planning.
- Work in harmony with the Charity’s values, demonstrated positively through the work.
- Respect others and value diversity including by actively promoting and ensuring good equal opportunities/equality and diversity practice.
- Develop and maintain good communication and effective relationships with all NIWE colleagues and external partners and other stakeholders.
- Continuously develop knowledge, learning, skill and practice, maintain professional registration /accreditation.
- Comply with codes of practice, policies and procedures
- Perform other reasonable duties as may be required from time to time
The client requests no contact from agencies or media sales.
We are currently recruiting for the role of Sessional Tutor to deliver - An Introduction to Community Interpreting, progressing on to Level 1 and L2 accredited courses, in the Newcastle and Northumberland area.
We are looking for tutors who specialise in this curriculum area and hold a formal teaching qualification.
You will be excited by using digital technology both in the classroom with the student and to manage course administration and communication. Annualised and term time contracts are available for suitable applicants.
You will be required to have a enhanced DBS check to teach in certain venues or with certain student groups. Because we serve people from all walks of life, we are keen to develop a diverse workforce and particularly welcome applications from members of minority groups.
About Us
The National Lottery Community Fund is the largest community funder in the UK - we’re proud to award money raised by players of The National Lottery to communities across the UK. Last year alone we gave out over half a billion pounds (£508.5 million) of National Lottery funding to over 11,000 community projects across the UK, enabling even more people and communities to bring their ideas and ambitions to life. We support a wide range of health, educational, environmental, and charitable projects with grants ranging from as little as £500 to multi-million-pound programmes. 86% of our new grants were for less than £10k.
At the heart of everything we do is the belief that when people are in the lead, communities thrive. National Lottery funding is open to everyone and we’re privileged to be able to work with the smallest of grassroots groups right up to large UK-wide charities. We have changed how we work across the Fund to help us serve people and communities more effectively, working flexibly and on their terms; working closer to communities.
About the Role
In this exciting new post, you will play a pivotal role as a senior leader within the newly formed Funding Strategy Directorate, working closely with the Funding Strategy Director and Senior Management Team to ensure the implementation of the Fund’s vision and ambition.
The Funding Strategy Directorate is a central enabling function that supports the development, innovation and delivery of our funding across all our funding portfolios. This role will lead the Funding Design and Development function, accountable for our grant management system alongside funding controls, policy and practice. With a deep understanding and demonstrable experience of delivering user-centred design approaches and applied strategic thinking you will enable us to deliver excellent services both to our external customers as well as our internal teams.
To be successful in this post you will be passionate about our work and strategy ‘People in the Lead’. You will be an established leader with first class team leadership and coaching skills. You will be adept at setting strategies that drive forward positive change marrying business needs with innovative analysis. You will have experience of designing and delivering a major digital system and be skilled in making complex decisions balancing outcomes with risks.
The team is spread across the UK and you can be based at any of our office locations. When we return to the workplace there will be some travel between offices.
Contract Type: Permanent
Hours: 37 Hours per week, flexible working considered
Interview Date: W/C 1 Feb 2021
Essential Criteria
Please ensure that your application demonstrates, with examples, how you meet all these essential criteria.
- Deep understanding of the communities we serve and our role as a funder
- Experience of leading strategy for the whole organisation, marrying business needs with innovative analysis
- Demonstrable experience of delivering user-centred design approaches, applying strategic thinking in how to provide the best service
- Responsibility for the design and delivery of at least one major digital system used by a business or organisation to manage its work whilst aligning with its ambition.
- Building or growing at least one team of mixed skills to deliver such a project.
- Proven ability to coach and lead teams in agile and lean practices, thinking of new and innovative ways of working to achieve the right outcomes
- Excellent Communication and collaboration skills, with demonstrable ability to mediate between people and communicating with stakeholders at all levels
- Experience of making and justifying decisions characterised by high levels of risk, impact and complexity
Desirable Criteria
- Knowledge of the wider digital economy and advances in technology, understanding how these impact on a funder context
For You
We seek to develop our staff and offer a wide range of personal development opportunities.
We offer a wide range of generous benefits including:
- Generous annual leave and company pension scheme
- Flexible working to support staff with their work/life balance, taking into account things such as caring responsibilities, worship and attendance at religious festivals
- Enhanced paid maternity, paternity and adoption leave
- Season ticket and cycle to work loans
- Paid volunteering leave
How to Apply
Visit our website on The National Lottery Community Fund for further details about the vacancy and our application process.
Equal Opportunities
Equality, diversity and inclusion in our grant-making, and amongst our people, are all vital to our success in supporting people and communities to thrive. We believe our people should represent the communities, organisations and individuals we work with. We are committed to being an inclusive and great place to work, and recognise our people come from diverse backgrounds. We are a Disability Confident employer and positively welcome applications from disabled people.
City Hearts was founded in 2005, beginning with a single home to help women with life controlling issues, shortly after we welcomed our first survivor of modern slavery. Since then, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year, as well as continuing to house and support women with life controlling issues. We are passionate about restoring the lives of those we support, and it would not be possible without our dedicated team of staff and volunteers.
We currently have an exciting opportunity for an Integration Support Programme (ISP) Worker. The ISP is an innovative programme which is designed to fill the gaps around existing Survivor Support, to make sure that no survivor’s needs go unmet. Your role would be to facilitate the smooth running of this service in the form of administration and regular phone calls with ISP clients, in order to build and maintain client rapport with the service, while also capturing their support needs.
• To process new referrals and introduce clients to the Integration Support Programme service.
• To complete fortnightly and monthly client ‘check-in’ calls to build rapport and capture client support needs.
• To make regular referrals to the Victim Care Contract ‘Reach-in’ service.
• To measure client progression by completing Freedom Assessments with them.
• To occasionally signpost clients to appropriate local services.
• To participate in team meetings.
• To attend regular supervision meetings with Line Manager.
• To provide occasional support to other programmes within the same department, including Bright Future, Reach-in and Health and Wellbeing.
• To adhere to all internal procedures regarding City Hearts.
City Hearts was founded in 2005, beginning with a single home to help women with life controlling issues, shortly after we welcomed our first s... Read more
The client requests no contact from agencies or media sales.