Becoming Trauma Informed: A Course for Managers

Advocacy, Advice, Information

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The need for services to be trauma-informed is increasingly well understood. But what does it actually mean in practice? This online blended training on becoming trauma-informed is for managers who are responsible for the design and delivery of health and social care services.

On this course you will gain an understanding of how to recognise and sensitively respond to the effects of trauma. You will use a range of management tools to review current practice. Finally, you will create a plan on becoming trauma informed and introducing a trauma-informed ethos to your service(s).


Individuals or people working for small charities/organisations (annual income below £200k) £50 

People working for medium charities/organisations (annual income over £200k and below £1million) £60 

People working for statutory organisations or charities with annual income over £1million £70

What you will learn

Learning objectives

  • Understand what a trauma informed environment is and why adopting a trauma informed approach is appropriate in health and social care services.
  • Understand how trauma affects people and how this affects staff.
  • Develop an idea of what being trauma-informed will look like for your service(s).
  • Explore in depth how to practically implement a trauma-informed approach.
  • Understand what secondary or vicarious trauma is and to explore strategies for self-care.
  • Take away practical and adaptable tools that will enable your organisation to improve policy and practice.
  • Develop an action plan for becoming trauma-informed in your service.

What you require

Who should attend?

This course is for service managers and people involved in service development.


This course is delivered online and involves self-guided learning and an interactive training session. A week before the session, you will receive the materials for you to work through in your own time and should take no longer than an hour to complete. The training session is tutor led and will last for three hours, including a 20 minute break. In our virtual classroom, you will explore some of the topics from the self-guided learning in more depth and cover new topics. The training session will involve tutor presentation, question and answer opportunities and group work activities.