Corporate Social Responsibility
Posted by Coursegate
Social Welfare, Social Care/Development
Training, Business Development
Start date
29/03/2021
End date
02/04/2021
Introduction
Customer service is essential in ensuring the clients feels not only valued but also respected and willing to visit the business in future. Customer service can also help an organization to stand out from their competitors, maintain its positive reputation among its customers and therefore gain more in terms of profit arising from retained clients and from referrals coming as a result of well served customers. Public Relations (PR) on the other hand involve raising company's authority, building relationships with key people and managing company’s reputation. Through Public Relation, the company build trust and credibility with groups that are important to it. This 5 days training will equip participants with skills necessary in ensuring organization success, improved individual performance and organization performance at large.
Duration
5 Days
Course Objectives
By the end of this course the participants will:
Who should attend?
Course Content
Click on the link to view course content https://upskilldevelopment.com/customer-care-and-public-relations-for-improved-organization-performance-course
Learning Objectives
By the end of this course the participants will: