Managing safeguarding investigations

Governance, International Development

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This course will equip you to manage organisational investigations into safeguarding concerns. You will learn how to develop risk assessments and terms of reference and receive practical guidance on appointing an investigation team, reporting and managing stakeholder relationships. 

This course will not train you to become a safeguarding investigator. It will equip you to manage the investigation process - to oversee the required steps and follow key principles of conducting an investigation. 

What you will learn

Those with responsibility for managing safeguarding investigations, e.g. safeguarding leads or focal points, audit, compliance and risk managers, HR managers or designated safeguarding officers. 

By the end of this course you will be able to:

  • Explain the fundamentals and key principles of managing a safeguarding concern
  • Describe the role and responsibilities of the investigation manager and investigation team
  • Develop an outline of a risk assessment 
  • Review and improve an investigation plan
  • Manage stakeholder relationships throughout and beyond an investigation
  • Support an outcome that follows due process and is survivor and witness-focussed


This course will be delivered entirely online, through facilitated live sessions (using Zoom) as well as individual and group activities on the Bond learning platform. We work hard to make sure you get the same level of interaction and facilitator support as you would in our training room. You’ll work in breakout rooms, use case studies, co-create documents and even take part in role play – all online.

  • Key principles of investigating a safeguarding concern
  • Roles and responsibilities of stakeholders; delineation of duties
  • Selecting the investigation team 
  • Risk assessments, investigation plans 
  • Managing and supporting stakeholders; the survivor, investigations team and others
  • Overseeing the investigation reports and next steps
  • Managing feedback to stakeholders

What you require

Three half-days of live interactive online sessions, plus groupwork between the sessions. See the schedule below for full course timings.

Total time commitment over the period of the course is 15 hours:

  • 10.5 hours of live online sessions
  • 4.5 hours of self-paced activities