NCFE LEVEL THREE DIPLOMA IN CUSTOMER SERVICE

Admin, Personal development

Start date

12/10/2018

End date

03/07/2019

Overview

This qualification is suitable for learners aged 16 and above. This qualification gives learners the opportunity to develop the skills and knowledge needed to deliver customer service in a range of industries and contexts

Organise and Deliver Customer Service

Understand the Customer Service Environment

Resolve Customers’ Problems

Principles of Business

Manage Personal and Professional Development

Understand Customers and Customer Retention

Distance Learning Courses - Upto 12 months to complete !!!

Rolling contracts. For more information please contact [email protected]