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Jump The Shark Recruitment and Training
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Recruiting and Managing Volunteers
Posted by NFP Workshops
Volunteer Management
NCFE LEVEL TWO CERTIFICATE IN CONTACT CENTRE OPERATIONS
Admin, Personal development
Start date
04/07/2018
End date
03/07/2019
Overview
This qualification is suitable for 16 + and will gve you a better understanding of working in the Contact Centre environment.
Manadatory Units:
Principles of Personal Effectiveness in a Contact Centre
Principles of Health and Safety in a Contact Centre
Principles of Personal Responsibilities and Working in a Business Environment
Distance Learning Course - 12 months to complete !!!
Rolling start dates For more information please contact [email protected]
