NCFE LEVEL TWO DIPLOMA IN CUSTOMER SERVICE

Overview

This qualification is suitable for learners aged 16 and above. This qualification is designed for those working in a customer service related role, or those who would like to develop knowledge of this area prior to commencing employment.

Mandatory Units:

Deliver Customer Service

Understand Customers

Principles of Customer Service

Understand Employer Organisations

Manage Personal Performance and Development

Distance Learning Courses - Upto 12 months to complete !!!

Rolling start dates. For more information please contact [email protected]