Office Management and Effective Administration Course

Overview

Introduction

In order to remain competent in the workplace administrators, office managers and secretaries need to be equipped with the relevant knowledge and skills. This five days effective office management and administrative training course identifies and examines the key components of the role and within each element builds up a range of approaches and techniques for operating an efficient office or support team.

Duration

5 Days

Who Should Attend

This course targets Report writers, Administrators, Managers, Supervisors, Office staff, Front Desk Officers, Heads of departments, Officers, Senior Officers, Information and Publicity Officers.

Course Content

What you will learn

Learning Objectives

By the end of this course the participants will be able to:

• Prepare for and provide effective support in meetings, conferences, congresses, symposiums and seminars
• Conduct secretarial/administration work effectively
• Apply basic mind-mapping tools to translate ideas to effective written documents
• Develop an appropriate philosophy regarding the important role communication plays in administrative office management;
• Improve in dealing effectively with visitors, customers and colleagues
• Manage time better and work to meet deadlines
• Present ideas with impact and clarity
• Successfully negotiate and influence others