Charity Paid Jobs

Each year, Young Enterprise helps thousands of young people develop the skills, knowledge and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we give young people the opportunities and experiences to discover who they are and what they’re good at.

This is a fantastic opportunity to join a fast moving, youth focused, charity and play a pivotal role in the development and delivery of programmes designed to support educators and improve the financial capability of children and young people.

We are looking for an experienced, creative and proactive individual to join Young Enterprise as the Programme Manager responsible for our largest primary programme – Money Heroes.

About the role

The Programme Manager will be the driving force in the development and delivery of an ever-evolving financial capability programme for children, young people and their parents. Money Heroes provides resources, training and mentoring for primary schools, as well as storybooks, games and other materials to supplement learning about money at school and in the home.

The Programme Manager will have strong organisation and project management skills, including budget management and KPI monitoring and reporting. They need to maintain regular communications with stakeholders and be confident in reporting progress, both face to face and in written report form. Excellent digital skills are essential to the role, as is the ability to develop and maintain positive working relationships with internal and external stakeholders.

The Programme Manager will also line manage, motivate and support a team of two Programme Coordinators to ensure the smooth delivery of all workstreams within the programme.

Who we are looking for

We are seeking an individual with strong organisation and project management skills, a solution focussed attitude to problem solving and the ability to balance and prioritise competing demands in a busy function. A successful track record of managing complex programmes is essential. An understanding of education and school centred programmes, plus experience working with web and digital developers would be a distinct advantage.

Reporting to the Senior Programme Manager, this role provides a real opportunity to help drive the Money Heroes programme forward, and to ensure that young people across the country have access to vital skills and attributes for future life and work.

Full details can be found in the attached Job Description.

Why work for us?

• People-focussed with a friendly and supportive work-place culture
• An active commitment to equality and diversity
• Access to mentoring scheme with a corporate partner
• Generous holiday allowance of 7.2 weeks plus your birthday off
• Access to NHS top-up scheme, for money back on expenses such as dental and optical
• Access to an Employee Assistance Programme
• Cycle-to-work scheme
• Group Life Assurance
• Access to various employee friendly initiatives such as Discount and Benefits platform, Leave Purchase scheme, part financial contribution to Professional Development etc

If this role appeals to you, we’d like to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.

This is a hybrid role, working out of our London or Oxford office a minimum of 4 times per month.

To apply, please submit your CV and covering letter (up to two sides of A4) outlining your suitability for the role based on the Job Description and Person Specification by no later than 5pm on Sunday 7th January. Applications without a cover letter will not be considered.

Interviews will take place via Teams on Thursday 11th and Friday 12th January.  

Please note that, although we endeavour to respond to all applications, if you have not heard from us by two weeks from the closing date you should consider your application unsuccessful.

Campaigns Manager
Fixed Term: 10 months (Covering Family Leave)
Full time: 34.5 hours per week, Flexible
Dual Location or Home-based - This role is ‘dual location’ – working from home, with 1 - 2 days a week at our headquarters in Vauxhall, London – or could be entirely home-based with regular travel to London for team or other professional events and meetings.
Salary: London  £50,000 - £56,000 National - £46,500 - £52,500

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.                                                    

About the role

This is an integral time to join Macmillan's Campaigns team. With a general election in Westminster on the horizon, you will play a key and critical role driving change to improve the lives of people living with cancer in the UK. You will represent Macmillan across sectors, leading general election and coalition activity. This is an exciting opportunity to drive political advocacy, whilst generating public support behind one of Britain's biggest and most loved charities and our all-important cause. 

You will lead our talented and award-winning team, running and delivering integrated campaigns to ensure that the voices of people living with cancer are at the heart of all our campaigns. As a passionate people leader who thrives in periods of change, you will motivate and develop your team of specialist campaigners through busy periods and drive the team towards goals and objectives.
 

About you

We are looking for someone with the following skills and experience:

• Experience in designing and delivering impactful campaigns which influence policies and decision making.
   
• Experience in addressing inequalities in support for people and communities, with a demonstrable commitment to inclusivity and empowering others.
   
• Experience in building strong relationships with internal and external stakeholders
   
• Ability to influence at all levels, bringing people on board to deliver strategic goals.
   
• Experience of developing and motivating a team.

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process 

The application deadline is Tuesday 19th December 2023 at 23:59pm.  Interviews will be held in the week commencing Monday 8th January 2024.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So we can support you to be your best during the application or interview process, please contact Macmillan Talent Acquistion Team for advice and reasonable adjustments (email address on main Macmillan advert) 

Do you have vision, drive and passion for England’s wild coastline and trails? Do you want to develop and enhance the benefits these special places bring for nature, climate, and people?

If this appeals to you, working as the first Coastal Wildbelt Project Officer for the new Protected Landscape Partnership will offer you fantastic opportunities to be at the forefront of developing a vision and delivery strategy for a nature-rich English coastline.

The creation of the King Charles 3rd England Coast Path (KC3ECP) offers a unique opportunity for large-scale nature restoration work and public engagement around the coast of England.

In the work done to establish the KC3ECP, the Marine and Coastal Access Act 2009 established the coastal margin, generally described as between 2 meters inland of the route of the KC3ECP and the seaward foreshore. This increase in access to the coast for the public and clear definition of a continuous coastal margin gives an opportunity for the first time to build a cohesive coastal nature restoration and biodiversity net gain project on a national scale.

The Defra funded Protected Landscape Partnership is providing resources to National Trails UK and National Parks England to March 2025 to develop this opportunity.

Hosted by National Trails UK, you will be an integral part of the new Protected Landscapes Partnership made up of the National Landscapes Association (NLA), National Parks England (NPE), National Trails UK (NTUK) and Natural England (NE). Together, the Partnership aims to create more collaborative ways of working that amplifies the impact and influence of our organisations towards our common goals.

The Protected Landscapes Partnership (PLP) recognises that we are in the throes of global nature, climate, and well-being emergencies. In response, the partnership will collaborate closely on the delivery of national priorities for nature recovery, climate change mitigation and adaptation, health and wellbeing, equity of access and thriving local communities.

We are looking for a motivated and passionate individual to engage with the trails, protected landscapes, Heritage Coasts, and other key stakeholders around the coastline to build a vision for a Coastal Wildbelt and seek opportunities to deliver for people and nature.

In this role, you will work in a true partnership, leading on co-creation across organisations and disciplines. We are seeking an individual who is comfortable working in a collaborative, multi-stakeholder environment, thrives as part of a remote team while being able to self-direct and manage their workload efficiently.

The team

This role is hosted by National Trails UK and funded by the Protected Landscapes Partnership. The successful candidate will work closely with other roles funded by the Partnership and hosted within other organisations, including Data and Evidence Coordinators, Communications Manager, and Nature Recovery roles.They will also liaise with the lead from Big Chalk to help accelerate development of Coastal Wildbelt.

National Trails UK is a fully remote organisation, but partners have expressed interest in Protected Landscape Partnership roles hot-desking at their offices. Candidates will need to be comfortable working within this matrix-style framework and across organisational boundaries.

Key tasks

As a Coastal Wildbelt Project Officer your role would include:

• Audit of existing and emerging coastal projects and partnerships
• Audit of existing mapping, data and evidence and data gaps, contract collation of data and new data required
• Convening and engaging with existing and new partners, co-designing a vision and governance structure for Coastal Wildbelt
• Facilitate and oversee the Coastal Wildbelt steering group
• Co-develop and lead the Coastal Wildbelt vision and objectives, campaign, and delivery programme, learning from the establishment phase of the programme
• Identify and engage with key stakeholders to develop and deliver two landscape-scale nature recovery Coastal Wildbelt pilot projects to demonstrate the potential for rolling out around the entire coast
• Work with partners to identify funding opportunities to support project delivery
• Coordinate a joint approach to working and sharing knowledge and learning
• Work with the PLP Communications Manager to tell local stories
• Support evaluation and report on progress against the Partnership Business Plan objectives

The Candidate

We welcome applicants from a range of experience and backgrounds and are looking for individuals who have a broad combination of the skills set out below.

Essential:

• Knowledge and experience of project management techniques, project delivery experience and ability to develop large-scale, multi-sector and multi-stakeholder initiatives
• Significant experience of working in the environmental sector, nature conservation, or agriculture, or a relevant degree in an environmental discipline/ nature conservation
• A passion for nature, the environment, and the outdoors
• Understanding of and commitment to equity, diversity, and inclusion
• Knowledge of landscape conservation and enhancement, designated and defined landscapes and National Trails
• An understanding of how to integrate access and connect people with nature as part of nature recovery
• Strong interpersonal skills, capable of taking responsibility for managing relationships with key partners, stakeholders and policy makers
• Strong communications and presentation skills, both written and oral, with experience of communicating complex issues to diverse audiences
• Experience of using and interpreting evidence and data
• Ability to work as part of a small team while also working independently, using own initiative and developing ideas
• Effective facilitation and collaboration, using relevant tools and technology, online and face-to-face
• Experience of managing your own time, ability to prioritise work and meet tight deadlines
• An understanding of UK land management
• Competence in the use of IT, including ability to work with spreadsheets, databases & presentation packages

The role will require travel. We encourage the use of active travel and public transport where possible, and reasonable expenses are covered in addition to salary. A driving licence is not essential.

How to Apply

Please email your CV and a two-page Cover Letter or a 4-minute video (sent via WeTransfer) setting out your suitability for the role to Polly Martin with the subject line ‘Coastal Wildbelt Project Officer’. Please include any notice period and details of two references.

Closing date: 23.59 8th January 2024

Interviews will take place on 12th Jan or week commencing 15th Jan 2024

We reserve the right to close this vacancy early if we receive sufficient applications.

We welcome and encourage applications from all communities. If you require a reasonable adjustment at interview, or there is anything else you would like the panel to take into consideration, you should notify us of this at application stage where possible, or well in advance of your interview.

Op Nova Caseworker (West Midlands)​

Job Role:​

Forces Employment charity offer a specialist programme which supports Veterans in the Justice System who may be vulnerable, socially isolated, or need support to live or maintain a law-abiding life. ​

This position is full-time, 35 hours per week with a salary of £28,325. The successful candidate will be based at home with regular travel within the region, reporting to the Regional Manager. This role consists of managing and supporting caseloads of vulnerable veterans in your allocated region.​​

Principal Responsibilities:​​

• Contact all clients within 48 hours of allocation​
• Undertake needs assessments and develop support plan within 5 days of allocation​
• Carry out an assessment using the Outcome Star, understand and record Employment and Housing status, and other assessments as required by the Regional Manager.  Review assessments at 3 monthly intervals to understand and demonstrate progress.​
• Work with and empower client to engage with the support plan and goals agreed during their needs assessment​
• Produce written report when requested highlighting support given to client and level of engagement​
• Work as part of a team, together with Justice staff and partner organisations providing specialist support to your client​
• Support the regional manager and national manager to create and maintain strong working relationships with referring organisations in your region, including the Police and NHS Liaison and Diversion.​
• Deliver emotional and practical support to veterans working with partner organisations to provide specialist support for each individual​​.
• Ensure that all activity is recorded on Salesforce case management system (CMS).​

PERSON SPECIFICATION​

Essential Competencies:​

• Highly motivated and independent, capable of working remotely across a wide geographical area. 
• Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the justice system.​
• Ability to collaborate effectively with internal and external stakeholders.
• ​Highly organised with strong IT skills and experience of using Case Management Systems
• ​Commitment to working with each client without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
• ​Driving licence and use of own car.
• Empathy with and a good understanding of ex-forces personnel and the challenges they can face.
• ​Strong communicator.​​

Desirable Competencies:​

• NVQ Level 4 Information, Advice and Guidance, this training will be provided for the successful candidate if they are not already trained​.
• Experience of using Outcomes Star.​
• Salesforce case management system experience, this training will be provided for the successful candidate if they are not already trained.
• A working knowledge of the Justice system and experience of working with offenders or ex-offenders.
• Experience of serving in the Armed Forces. ​​

To apply, please submit your CV and cover letter by Midnight Monday 8th January 2024 ​

​

Successful candidates will be required to undertake an NPPV level 2 police vetting, been a resident in the UK for over 5 years and an Enhanced DBS clearance.

Rebound Therapy coaches

· Teaching Trampoline based movement sessions to people of all ages, with a wide range of disabilities, supporting development of movement and skills.

· Working with people with complex physical and health needs to improve health & wellbeing and increase activity levels in a community setting.

· Teaching children, adults in social care, schools, families

· Facilitating play activities

· Supporting and guiding volunteers to support participants accessing activities

· Planning, delivering and evaluating sessions to track progress and provide reporting as required.

We are looking for people with:-

· experience as a SEN TA, Physio /OT assistant, care / support worker  who have worked with people with disability.

· Empathy for people with severe disability and high levels of physical, social and psychological need.

· Ability to work flexible hours including evenings and weekends.

· Experience of coaching as part of a team, working with others.

Rebound Therapy training will be provided as required– you must be fit to take part in trampoline-based activity and be interested in learning new skills

Contract: 6 months with potential for extension to 12 months
Hours: 21 hours per week
Location: Birmingham
Starting salary: £18,250 pro rata ( £30,418 per annum)
Closing date: 15 January 2024
Expected date of interviews: 25 January 2024

Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.

We have an exciting opportunity for the role of Welfare Advisor.

Would you like to join our award-winning organisation?

About the role

Freedom from Torture is a human rights organisation that provides rehabilitation to survivors of torture. We are looking for someone who shares our passion for human rights to join our team in Birmingham.

The Welfare Advisor works within the holistic rehabilitation model of Freedom from Torture and provides welfare advice and advocacy to our clients, forming part of a multi-disciplinary team. You will receive, process and manage welfare referrals, and act as the point of contact on welfare issues and in particular, for the West Midlands centre. This role requires careful and sensitive delivery of complex welfare information and advice often to very vulnerable clients. You must have in- depth knowledge of the welfare rights and benefits available to asylum seekers and/or refugees. This may include completing Section 4 applications, or appealing negative benefits decisions on health or vulnerability grounds.

About you

The ideal candidate for the role will have the following:

* Experience of working within a similar role providing advocacy on a range of welfare issues to include housing, welfare benefits and Asylum Support;
* Extensive experience of working within the benefits system, including the application, assessment and appeals procedures;
* Experience working with refugees and asylum seekers and an understanding of the needs of this group and the associated support services and mechanisms available;
* Experience of liaising with external agencies and government bodies to ensure that service users are given access to their available welfare rights and entitlements;

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the starting salary is £30418 pro rata. The salary range is £30,418-£35,285 pro rata but any increases in salary would depend on the duration of the contract in the event of any extension.

To view the Job Description and Person Specification, please visit our website.?

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory enhanced DBS disclosure, as well as a need for full employment history and up to date employment references.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

Chief Commercial Officer (Deputy CEO)

Salary: £70k (Region)

Location: Wirral (Hybrid)

Founded for his workers by William Hesketh Lever in 1888, Port Sunlight Village is arguably the finest and most intact surviving example of early urban planning in the world. Today, Port Sunlight is a thriving community and unique industrial heritage asset, and was recently voted one of the top 3 best villages to visit in the UK. The entire site is a Designated Conservation Area, and nearly every building is Grade II Listed. With a world-renowned art gallery, 130 acres of parkland and gardens and our own museum, this ‘hidden gem’ attracts over 300,000 visitors annually. In recent years, a prudent mix of robust financial planning, diverse income streams and a focus on enhancing the quality and scope of our visitor proposition has kept us in good shape.

With ambitious investment plans for the coming decade, we are determined to maximise our commercial activity to ensure that this simply amazing village keeps its special place in the hearts of residents, visitors and the wider community, and that we continue to develop our offer.

This is a uniquely stimulating leadership role. You’ll oversee every aspect of the Trust’s income-generation – from our commercial property portfolio to visitor attractions, venue hire to filming – and this breadth of activity means that by the end of the first year, you’ll understand the whole business from chimneypots to flowerbeds. An accomplished heritage business leader, with an exceptional track record of innovative and sustained commercial success, you’ll also bring experience of leading complex capital investment projects. As the commercial lead for the Trust, you will work closely with the CEO and the Board to shape and implement a highly effective strategy. Your inspiring and engaging personal style will be matched with rigorous business case analysis, a system-thinking mindset and a desire to set a national benchmark for the commercial management and leadership of industrial and social heritage sites.

Closing date: noon, Monday 29 January 2024.

Job Title: Consortium Project Manager– BrumEnergy (Local Energy Advice Demonstrator)

Salary: £42,521

Responsible to: Strategic Partnership Manager

Location: Hybrid working. Working hours divided between BVSC Offices (Livery Place, 35 Livery Street, Birmingham, B3 2PB) and home address, as agreed by BVSC

Hours of work: 35 hours per week (Full-time)

Contract Duration: Fixed Term until 31 March 2025

BrumEnergy (Local Energy Advice Demonstrator)

We are looking for a knowledgeable and enthusiastic individual, with strong leadership and project management skills to join us as Consortium Project Manager– BrumEnergy (Local Energy Advice Demonstrator).

Overview

BVSC is the primary infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise Sector (The Voluntary and Community Sector) in Birmingham.

We have recently secured funding from Midlands Net Zero Hub/ Department for Energy Security and Net Zero for a Local Energy Advice Demonstrator Project, supporting Birmingham’s citizens through the provision of advice and guidance on home energy efficiency measures.

BVSC is the lead partner and responsible for managing a small partnership comprised of local partners. This will provide for better support and co-ordination of the project across the city.

This role will involve managing our project on a day-to-day basis on behalf of BVSC and the Consortium.

Individual Consortium member organisations will also have their own individual project managers; it is the Consortium Project Manager’s role to ensure that the Consortium as a whole produces the project requirements according to time, cost, quality, scope, risk and benefits  - and ultimately to benefit the residents of Birmingham City.

Purpose of the Role

• Developing Internal & Consortium Communications
• Financial and Contract Management
• Meeting & Events Management
• Stakeholder Engagement
• Developing & Delivering Project Communications Strategy
• Delivering Project Management Records & Reporting
• Research and Learning
• Supporting Project Board and Team
• Recruitment of Project Team
• Administration Oversight

Please see job description for a full description of the role, and the employee specification you will need to refer to in your covering letter.

Working for BVSC

BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.

Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.

Terms and conditions

• 35 hour working week 
• 29 days annual leave + bank holidays a year 
• 5% pension contribution 
• 3.5 times salary Death in service benefit
• BVSC is a Living Wage Employer

Work-life balance 

• Hybrid working, allowing staff to divide their working hours between our city centre office and their home 
• Flexible working arrangements available for staff 
• A flextime system is in place for staff 
• We offer up to 7 days paid leave per year for undertaking voluntary work or public duties 
• We provide generous maternity and paternity pay 

Staff development

• We support staff to undertake training and development, providing funding and time off for study 

Values based approach

• We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals 

Wellbeing

• We offer free access to a range of wellbeing platforms 
• BVSC offers all employees a suite of wellbeing support 

We are looking for candidates that can demonstrate the following BVSC organisational values: 

Commitment: Making a positive difference through passion, innovation and social action 

Collaboration: Connecting people and organisations to work together to improve lives 

Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham 

Integrity: Building trust through delivering excellent outcomes 

We are committed to diversity and inclusion and believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. 

We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC. 

We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this.  

We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted.

Closing date for applications – Wednesday 10th January 2024 at 10am.

Interviews to take place – Monday 22nd January 2024.

Interview Details

Interviews for this post will be held on Monday 22nd January 2024.

Please note there will be two parts to the interview process:

A face to face values based interview: A panel of two trained values interviewers from across the organisation will ask you two questions based on the BVSC values of Commitment, Collaboration, Inclusion and Integrity. Values based interview questions are structured to encourage the candidate to reflect on their process, motivation, learning, and outcomes. We expect this part of the interview to last for 20 minutes.

Face to face competency interview: The competency interview will consist of a series of questions structured to encourage the candidate to discuss their skills and experience relevant to the role. We expect this part of the interview to last for 45 minutes.

Interview Documentation

Candidates invited to interview will be required to provide proof of eligibility for employment (for example a document which confirms your NI number).

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Secondments will be considered.

Location: Our offices at Wesley Memorial Hall in central Oxford and outreach locations around Oxforrd

Are you an experienced Outreach Generalist Adviser ready to make a real impact on people's lives? By joining Citizens Advice Oxford, you can. We are committed to helping people find a way forward, whoever they are and whatever their problem.

With a generous holiday allowance, 5% employer pension contributions, and Employee Assistance Program, not to mention an amazing and supportive team of experienced and dedicated colleagues, Citizens Advice Oxford is a great place to work if you want to use your skills to make a real difference. 

This role is funded by the National Lottery Community Fund to meet the advice needs of Oxford residents, especially those who are unable to access online, telephone or email advice. You will work from our outreach venues across Oxford city, providing face-to-face information and advice to clients who might not be able to reach us through our telephone and email channels. At the outreaches, you will provide generalist advice, including benefit checks and debt assessments, to drop in clients, by telephone/email, and by appointment.

Your work will directly impact the lives of local residents, helping them navigate challenging situations and find the solutions they need. You'll use your empathetic listening skills to understand our clients' problems and help them set their priorities. Our powerful information systems will be at your disposal to find, interpret, and share vital information, ensuring our clients can make informed decisions, and our experienced team will give you the support you need to help our clients find a way forward. 

You should have recent experience of giving advice in an advice setting, such as a Citizens Advice office or other welfare rights organisation. For more information, click on the links to the Job Pack and Guidance notes below, and click on the apply button to be redirected to our website. 

• Holiday: 28 days per annum pro-rata and bank holidays pro-rata
• Pension: 5% employer pension contribution

Closing date for applications: Tuesday 2nd January 2024 at 9am

Location: ShelterBox HQ, Truro, Cornwall

Role purpose:

A key member of the finance and financial accounts teams, supporting colleagues and the wider charity by taking responsibility for maintaining elements of the financial records of the charity. Ensuring compliance with technical and legal requirements, safeguarding the assets of the charity. Generating data that will allow for informed decisions to be made, maximising the impact that the charity can achieve for people effected by disasters.

Who are we looking for?

Experience in working in a finance team including maintaining nominal ledger and purchase ledger, payroll and reconciliations. The individual may hold AAT qualification or be qualified by experience.

We are looking for an experienced finance professional to join our busy team and to help provide a great finance service. You will have excellent attention to detail, good knowledge of finance processes and work well as part of a busy team. Having great organisational skills, you will be able to manage multiple tasks at the same time, work proactively and be a good communicator. We encourage innovation and new ideas and would welcome you sharing your experience with us, to further develop our team. The organisation has ambitious system development plans and would welcome your involvement in this programme.

Duties will include but not be limited to:

• As part of the Financial Accounts team (two Finance Officers and the Financial Controller) take a share of the responsibility for maintaining the financial records of the charity, ensuring compliance with processes and technical and legal requirements, and safeguarding the assets of the charity.
• Provide support to internal and external stakeholders in operating or using/getting benefits from the outputs from your areas of responsibility.
• Processing and payment of invoices and bank transfers, including foreign and urgent payments.
• Processing of donations from journals generated from the CRM system, reconciling to bank receipts, and resolving any queries or discrepancies in collaboration with the Supporter Care team.
• Bank and petty cash recording and reconciliation. Including bank account reconciliation on a weekly basis, petty cash and foreign currency.  Submission of bank reconciliations for approval by Financial Controller.
• Enter expected cash outgoings into weekly cash flow document.
• Credit Card and Expense Claims 
• Process Payroll 
• Purchase and sale of foreign currency as discussed with Financial Controller.
• Monthly gift aid submission including generation of Gift Aid submissions, complete pre-claim checks, submission and reconciliation to receipts from HMRC. Submission of draft gift aid submission for approval by Financial Controller.
• Month End 
• Year End – As instructed by the Financial Controller generate reports and information to support preparation of annual report and audit file. Answer audit queries provided by the charities auditors.
• Maintenance of the organisation’s fixed asset register, posting journals for depreciation, acquisitions and disposals.
• Monitoring of finance inbox and support organisation with requests for financial information.
• Provide Support to organisation with procurement and purchase ledger system Focal point.
• Update projects/funds on Dimensions.
• Maintaining accounting records for our subsidiary company, ShelterBox Trading.

Credit Card and Expense Claims

• Maintenance of the Company Credit cards, submitting requests for new cards, adjusting credit limits and cancelation of cards.
• Download credit card transactions and upload to Acloud Expense system and submit to credit card holders for completion of expenses.
• Review, approve and post to finance system credit card expenses and claims for expenses using Acloud expense system.
• The issuing and reconciliation of cash advances for SRT teams.
• Provision of new credit cards for Staff/SRT’s and deal with any issues.

Payroll

• Processing the monthly payroll with information provided by HR Department using Sage Payroll Software and initiating payment and payslips to staff.
• Monthly submission of payroll reports to HMRC and process payment of PAYE, NI and student loans to HMRC.
• Maintenance of the company pension scheme, uploading details of monthly contributions with Scottish Widows. Dealing with issues and queries around this.
• Monthly reconciliation of payroll control accounts.
• Providing support to the HR team around pay, pension loans etc

 Month End

• Assist with timely month end process by completing work to meet monthly deadlines.
• Calculation of the month end prepayments and accruals, processing the relevant journals, ensuring the reconciliation of balances to Dimensions.
• Monthly reconciliation of income between CRM and Dimensions.
• Calculate of currency revaluation for foreign currency accounts held on a monthly basis, submit to Financial Controller for approval and post to Access Dimensions.
• Produce month end bank reconciliations for approval by Financial Controller.
• Calculation and posting to finance system of credit card accrual.
• Produce salaries reconciliation for approval by Financial Controller.
• Production and distribution of income and expenditure and transaction reports for budget holders.
• Assist with roll forward of department forecast templates.

 Special Projects:

• Provide support to the Finance Team Managers, Deputy Director of Finance and Director of Finance including undertaking special projects as requested
• Providing financial team support on cross departmental projects as required
• Carbon footprint work for the organisation
• Produce weekly/monthly reports to the SLT team as requested
• Any other duties as required and deemed appropriate to the level and grade of the post

The Programmes and Work Experience Coordinator role is dynamic and varied, working to support both the Delivery and Workplace Experience team in their delivery of fantastic employability events and activities, high-quality work experience placements and other projects as required.

You will have the chance to work on multiple projects to gain experience of project coordination and working with multiple different stakeholders, including businesses, schools, local partners and most importantly the young people on our programmes. You will contribute particularly to our work experience programme, which is one of our most impactful opportunities for the young people we work with.

It’s an exciting time to join the team as we move towards a more targeted programmatic approach for young people who will most benefit, whilst integrating work experience into more long-term and impactful approaches for schools.

In order to work effectively with the different stakeholders, you will be an empathetic individual, with an understanding of different needs (e.g. young people, schools, and employer priorities), and you’ll be able to respond flexibly to change. You will need an excellent attention to detail, able to work on multiple projects simultaneously, and be committed to ensuring our projects make a real difference in a young person’s life.

Title: Patient Services Administrator

Reports to: Senior Patient Services Team Leader

Based at: Remote Worker – Remotely – however must be able to travel as and when required to meetings and/or events

Job Purpose: To provide direct support to all areas of the Charity Group and Patients

Key Responsibilities:

· Provide support within the Charity Group (UK & USA), tasks to include yet not limited to updating database with varying records, spreadsheet upkeep, placing orders and running reports

· Assist with Patient enquiries & Communications via telephone, email, online forums or social media with empathy, a listening ear, informative and supportive manner, whilst demonstrating confidentiality and sensitivity

· As required attend online and in-person meetings/events to provide support and present updates on the Charity when required, such as, World Heart Rhythm Week, Global AF Aware Week, Heart Rhythm Congress and any Patient support groups

· Using the central database to record all correspondence, ensuring permission is gained to follow GDPR

· Frequently reviewing and assisting with update of content on Charity Websites and social media channels current and relevant Forums

Person specification:

- Educated to GCSE level

- Excellent verbal and written communication skills

- Competent in Microsoft Word and Excel Power Point

- Excellent organisational skills, with the ability to prioritise and manage own workload.

- Can undertake a wide variety of tasks and multi-task with ease.

- Ability to work on own initiative.

- Good attention to detail and accuracy

- Can work flexibly, and as part of a team.

- Professional & methodical and thorough approach to work

- Friendly and polite.

- Full clean driving license

Executive Support Manager

Contract: Permanent

Salary: £41,196 - £43,256 with excellent benefits

Location: London, UK

Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:

Want to use your skills in our Communications and Fundraising Directorate to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Executive Support Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you’ll be joining a 2020 Great Place to Work® award-winning organisation. 

About the Team:

The UK Communications and Fundraising Directorate is the largest UK based directorate in WaterAid comprising of 4 departments – Communications, Strategic Partnerships, Mass Engagement and Performance, Insight and Innovation, as well as a CFR strategy team.

The Executive Director also holds the responsibility of Global Lead for Comms and Fundraising, leading a global group of senior comms and fundraising individuals to make operational and strategic decisions at a global level.

About the Role:

The Executive Support Manager is responsible for providing senior support to the Executive Director of Communications and Fundraising (EDCFR) in the strategic and operational management of the Communications and Fundraising (CFR) Directorate of WaterAid UK.

The role will also support the EDCFR with Global duties in their role as Global Lead for Comms and Fundraising.

The post holder will build excellent relationships at all levels across the organisation globally, and specifically at senior levels (i.e. Director’s, CEO’s). They will both support and lead on key initiatives that ensure the smooth, efficient, and effective running of the UK directorate as well as the Global Communications and Fundraising Executive.

You’ll also: 

· Manage a number of senior level initiatives, working closely with the EDCFR and SLT, including papers, reporting and presentations to the Board of Trustees, CFR Committee, Directors Team, Global Executive, Global Comms and Fundraising Executive and Trading board; as well as risk register management, performance and compliance reporting as required

· Lead on the development of a CFR internal communications plan and oversee its implementation to improve information sharing and integration across the directorate - initiatives include: management of CFR Sharepoint site, CFR meeting and Away Day management, CFR handbook and induction programme, email and blog updates

· Act as an advisor to the EDCFR on directorate actions and communications, acting as triage on issues to improve accountability, responsiveness and decision-making within SLT

· Assist in maintaining public profile of WaterAid through monitoring topics of interest, external affairs and sector developments, and drafting articles, communications and blogs for Director of C&FR and liaising with external contacts

· Provide project management support to EDCFR and SLT on initiatives that arise in the operational and strategic management of the directorate. Monitor and evaluate projects to ensure continuous improvement.

About You:

· Proven and substantial EA/business administration and governance experience to senior leaders in a complex organisation, requiring a high level of personal responsibility.

· Strong collaboration and relationship management skills. Able to successfully manage stakeholder expectations, influence and negotiate in line with organisational priorities.

· Experience of drafting briefing papers, presentations and correspondence at/on behalf of Senior Management level.

· Able to manage multiple conflicting priorities in order to meet specific deadlines. Proven ability to negotiate and navigate deadlines and priorities.

· Understanding of strategic priorities and connection points to create value; alertness to emerging issues and trends which might impact or benefit area of work.

· Proven experience of coordinating diverse groups of people and driving alignment and engagement. Confidence in managing cross-organisational project teams and internal stakeholder groups.

· Experience in effective budget management/monitoring of business planning processes

· Experience demonstrating proficiency in IT applications, e.g. office 365, Microsoft Word, Excel PowerPoint.

Closing date: Applications will close at 23:59 on 7th January 2024. Availability for interview is required the week commencing 15th January 2023.

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.

Pre-employment screening:

In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• · Volunteer Day

Our Commitment

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

We are looking for someone to support our Brand Manager in the management and development of the Battersea brand, to build brand health and ensure it is positioned to support organisational priority areas and the telling of our evolving story.

About us

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.

All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.

Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Marketing and Communications Department

Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.

Within the Marketing and Communications department sits the Brand team. We work to ensure that Battersea stays front of mind and to bring our purpose - to be here for every dog and cat - to life. We are guardians of the Battersea brand and are responsible for our brand and integrated marketing activity as well as our creative storytelling across design, content and proposition and messaging development.

What we can offer you

We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:

28 days of annual leave (plus 8 days paid public holidays) per year
Generous pension contributions – up to 10% employer contribution
Free healthcare cash plan, where you can claim for a range of treatment including dental (£100), optical (£100), physiotherapy, chiropody and acupuncture (£325) every year
Annual interest-free season ticket loans
Discounted gym memberships and cycle to work schemes
Life insurance
Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.

Hybrid working policy

We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.

Equality, diversity and inclusion at Battersea

At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.

As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.

Closing date: 5th January 2024

Interview date(s): 16th & 22nd January 2024

If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.