Crisis Services Coordinator Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are recruiting a Project Coordinator to oversee the delivery and development of a flagship Community Wellbeing Project, which operates in partnership with Brent Council. The project is a Community Hub hosted in a community space in Stonebridge (not in Sufra’s existing premises). Members of the project can access a Community Shop, a Community Café and Kitchen, and holistic support in the form of Advice casework and workshops. The objective of the project is to deliver food aid alongside wraparound holistic support in way that improves the financial, physical and mental wellbeing of its members, who are struggling with the cost of living.
This collaborative project has been made possible due to the support of multiple partners and has already proven highly successful. It is likely to form the basis of a new model of support for people experiencing vulnerabilities that will be replicated across Brent and possibly elsewhere in London.
The Project Coordinator will oversee the delivery of the project, ensuring both the shop and the café operate effectively and in accordance with agreed standards and procedures. The successful candidate will help shape the project in the months ahead, whilst supporting guests, collecting data, and monitoring and evaluating the project. The ideal candidate will have experience working in a busy and varied environment, managing multiple priorities at the same time. They will have experience in a customer-facing role, dealing with the general public and managing volunteers. It would be beneficial for the post holder to have experience supporting vulnerable people with complex needs from a wide variety of backgrounds. The successful candidate will be the first point of contact for members that sign onto the pilot project, and will be representing the organisation to external partners. We would encourage applications from local residents, with knowledge of the London Borough of Brent.
This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work evenings or weekends when required. Through your activities, you will be able to convey the charity’s passion and commitment to supporting vulnerable people and demonstrate the impact of our interventions in transforming the lives of beneficiaries.
1. A CV and Covering Letter (no more than 2 sides).
2. A completed Equal Opportunities Form, which can be found here. (bit.ly/EqOpForm)
The client requests no contact from agencies or media sales.
Join the UK’s biggest charity supporting kinship families.
With the recent publication of the first national Kinship Care Strategy, this is an exciting time to join our growing and impact driven charity. Importantly, you’ll be committed to our mission to improve recognition and support for kinship families, and you’ll be ready to support our dynamic team seeking to create a system that works for kinship families so they are more able to find the support they need, when they need it.
Kinship is seeking to recruit an experienced individual to provide a range of coordination and administrative support to our development team as part of Kinship Carer Training and Support Service, funded by the Department for Education.
What you'll be doing:
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Supporting the Development team to engage Local Authorities and other strategic partners in Kinship’s work
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Using our CRM database – Salesforce – to collect and manage data, analyse the effectiveness of work, identify trends, and support work planning
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Generating regular reports for internal use and external partners demonstrating the reach and impact of our work
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Liaising with local authorities and other strategic partners regarding our Kinship Carer Training and Support Service, sharing information, making connections
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Collaborating with colleagues in Development and Marketing teams to execute our communications plan for partners e.g. diarising e-mail newsletters, collating content.
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Coordinating the creation and updating of central materials and resources for partners
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Scheduling meetings, agendas, note-taking; some diary management
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Supporting colleagues to adhere to our mobilisation and project management processes for effective delivery of projects and outcomes
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Monitoring the Team Inbox, responding to enquiries and directing enquiries to relevant team members
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General administrative duties as they arise including support to the Development management team
What you’ll need to demonstrate:
Essential Requirements include:
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Excellent interpersonal and communication skills
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Excellent numeracy and literacy skills
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A proactive approach and problem-solving mindset
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Confident user of Microsoft Office – Word, Excel, Powerpoint, MS Teams
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Experience of using a customer relationship database – ideally Salesforce – to support workload planning, collate data, and create reports
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Good project management skills and ability to work across teams and coordinate work to achieve the organisation’s objectives
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Experience of working in a fast-paced environment, responding with flexibility and agility to changing and competing priorities and emerging opportunities.
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Able to work on own initiative and take responsibility for own area of work.
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Ability to apply Equalities, Diversity and Inclusion Principles in all areas of work.
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Empathetic, with an understanding of the lived experience of kinship carers and the children and young people they care for.
Desirable requirements include:
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Experience of kinship care
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Project Management experience, training and/or qualification
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Experience of working with a social care provider, charity or local authority
Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.
The client requests no contact from agencies or media sales.
Hours: Full time (35 hrs per week)
Closing Date: 23:59pm, Wednesday 3 April 2024
Interview Date: Wednesday 17 April 2024
Please note, there is a preference for the candidates selected for interview to attend in-person
The Park Authority is working with the National Lottery Heritage Fund and over 70 partners on its Cairngorms 2030 (C2030) programme. Inspired by the Gaelic word Dùthchas – meaning the deep-rooted connection between people and nature – Cairngorms 2030 will put the power to tackle the climate and nature crisis in the hands of people who live, visit and work in the UK’s largest national park.
Through 20 long-term projects, the Cairngorms will become the first national park in the UK to reach – and go beyond – net zero carbon emissions. We will do this by:
• Transforming the way land is managed and used to benefit people and nature.
• Empowering communities to shape the future of their local area.
• Making getting around the Cairngorms easier, safer and greener.
• Fostering healthier, happier communities with wellbeing at their heart.
In the Cairngorms National Park, people and nature will thrive together.
We are opening recruitment for the post of Communications Coordinator, which is one of several roles to deliver this programme.
About Us:
The Cairngorms National Park (CNP) is the largest national park in the UK, covering 4500km2. It is also a place of sheer abundance, having more high mountain ground than anywhere else in the UK, the largest Caledonian forest, some of Scotland’s purest rivers and finest livestock rearing farmland. It is home to 25 percent of the UK’s rare and endangered species. It is a truly unique place to work, with our dedicated and passionate Communications team who are committed to providing the highest quality information experience for our varied audiences, every day. Furthermore, there is access to some of the most beautiful countryside straight from our Headquarters office door.
The Cairngorms National Park Authority (CNPA) was recognised as one of Scotland's top 10 flexible employers and listed in the UK’s Top 100 best not for profit companies to work for; we’re dedicated to both this fantastic landscape and our employees.
We now have an exciting opportunity for a Communications Coordinator to join the CNPA and be the day-to-day lead for communications relating to the five-year Cairngorms 2030 programme.
Equalities:
CNPA is an inclusive organisation and we welcome applications from everyone irrespective of sex, sexual orientation, gender identity, race, religion and belief, pregnancy and maternity, relationship status, disability, age and social class. We particularly welcome applications from individuals from Black, Asian and minority ethnic communities, disabled and LGBTQ+ communities, as they are under-represented in the environment sector.
We are Disability Confident committed employer, if you are an applicant with disabilities who meets the essential requirements of the post, we will interview you. In all circumstances CNPA appoints on merit-based evidence the applicant supplies in meeting the essential criteria for the post.
The Role:
As the Communications Coordinator you will work closely with the wider Communications team, C2030 Engagement staff, project partners and appointed consultants, you will have an eye for a good story and create compelling content to showcase the programme as it develops.
You will help coordinate communications activity and ensure it is timely, audience-focused, and appropriately rolled out to the communities, groups and individuals we need to engage in C2030.
So, if you are keen to be the Communications Coordinator, being the day-to-day lead for communications relating to the five-year C2030 programme and you can display the skills and experience listed here, this is the role you’ve been waiting for.
CNPA Benefits:
• Civil service pension scheme
• 25 days annual leave, increasing to 30 days with service, plus Public Holidays
• Professional development
• Flexible working
• Cycle to work scheme
• Use of pool cars
About You:
To be considered as our Communications Coordinator, you’ll need:
• Experience of managing or co-ordinating comms for a variety of projects and / or events
• Excellent communication skills, both presentation and written, with an ability to work constructively with a range of partners
• Real attention to detail and ability to establish and follow clear processes
• Experience of creating content for a wide range of digital and offline platforms
• Good proactive networker outside and inside the organisation
• Good team player
• Computer literate – able to use Microsoft Office suite, website CMS e.g. Craft / Wordpress and e-newsletter software e.g. Mailchimp.
• Permission to work in UK
Experience of working with social media to engage with identified target audiences; Experience of organising events for specific groups of people, with a particular emphasis on engaging under-represented groups; Experience working with qualitative and quantitative data for research purposes; Knowledge of Gaelic; Degree or equivalent qualification in marketing, public engagement or related field; Understanding of issues relating to the Cairngorms National Park; and, Full UK driving licence or access to a driver if disability prevents driving would be beneficial to your application.
How to apply:
Please note, we do not accept Curriculum Vitae (CV).
If you require more information, or if you require any adjustments to be made to the application process due to disability please contact us.
To see how the CNPA collects and processes personal data relating to job applicants, please view the Privacy Notice available on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Safe Haven Crisis Support Worker
£23,625.00 pa full-time, actual £17,878 pa
Hours: 28 hours pw (Sunday, Monday, Tuesday and Wednesday 6.00pm – 1.00am plus 2 admin hours – preferred Tuesday AM)
Permanent role in AYLESBURY (occasional shifts in High Wycombe)
Buckinghamshire Mind is seeking a Mental Health Crisis Support Worker to join the team at Safe Haven: our out-of-hours support service for those experiencing a mental health crisis.
Who we are
Buckinghamshire Mind works to support and represent people with mental health illnesses living across the county. We tackle stigma and discrimination head-on. We support our service-users to live safe, purposeful and fulfilled lives in our communities. We believe in their recovery and are hopeful about their future. Working together with National Mind we will not give up until everyone in our community gets the respect and help that they need.
Who we need
The right person will join our team in providing support in a safe, calm and empathic environment and ability to support individuals who are at a point of mental health crisis and accessing the service.
Why work with us
You’ll develop your understanding and experience of mental health issues and contribute to the development of our services. The hours allow you to balance your life with your work and you’ll have a job that makes a difference for people.
See job description for more details and a description of our benefits.
How to apply
Please send your CV and application form.
Closing date:
Friday 19th April. We reserve the right to close applications early due to high volumes, therefore we advise to apply as soon as possible.
Interviewing process:
We will contact you to make an appointment for an initial interview via telephone. If successful at this stage, you will be invited to an interview in person at our Aylesbury service – week commencing April 29th 2024.
Buckinghamshire Mind is an Equal Opportunities and inclusive employer. We welcome applications from all sections of the community. If you meet all the essential criteria we welcome your application as training and development can be provided to give you further skills. Any offer made relating to this post will be subject to satisfactory references and a satisfactory enhanced DBS check.
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Job title: Crisis Cafe Coordinator
Reference number: 204
Rate of pay: £24,928 - £26,250 per annum, pro rata
Contract(s): Permanent / Bank available.
Hours: Zero hours, Part-time and Full-time positions available. Full-time is 37.5 hours per week; part time from 15 hours per week.
Working base(s): Crisis Café – negotiable between Watford, Stevenage, Ware and Hatfield – expectation to travel to other sites where necessary with mileage paid (when not working at home base)
Reports to: Crisis Café Team Leader
About the Crisis Service
Hertfordshire Mind Network’s Nightlight Service (Café’s, Helpline, 24/7 Crisis House and Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre.
We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
Purpose of the Post
As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
Alongside other Crisis Cafe Coordinators, you will be a key member of the Crisis team, providing effective operational leadership delivering the Nightlight Mental Health Crisis Café and Helpline Service.
You will be ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision. You will provide management support to Crisis Café and Helpline Mental Health Support Workers and volunteers and support the Crisis Café Team Leader in ensuring practice within the service is safe, effective and person centred.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Whilst experience is advantageous, the most important thing to us and the people we support is having the right values, skills and commitment to delivering quality, person centred mental health crisis support.
Closing date for receipt of applications is 2nd April 2024
Interviews shall take place on a rolling basis.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
Home-Start Lambeth offers a unique service, recruiting, training, and supervising volunteers to support families with pre-school children on a regular basis. Our staff and volunteers provide friendship and practical help to families experiencing stress or difficulties, including poverty, post-natal depression, domestic abuse, mental ill-health, isolation, and other challenges leading to crisis.
We are advertising for a Family Coordinator to join our small, amazing charity. Working alongside our team of Family Coordinators, you will oversee the work of our home-visiting volunteers, ensuring that the support they provide to families is targeted, high quality and empowers them to reach their goals.
You will also lead the delivery of our domestic abuse work. This includes the development and delivery of the Freedom Programme; a 7-week course to help survivors of domestic abuse understand and recover from their experiences.
We are looking for a well-organised person, familiar with office systems, who can demonstrate empathy and good communication and interpersonal skills. Parenting experience, experience of working with disadvantaged families and survivors of domestic abuse would be advantageous.
This role involves significant amounts of travel around Lambeth visiting families and attending meetings. Reasonable travel expenses, other than from home to base, will be reimbursed. Please note that currently the Freedom Programme is delivered remotely via Zoom on Tuesday evenings from 7-9pm via Zoom.
For more information, please see the job description attached.
This post is subject to an enhanced DBS check.
It’s important that our team represent the diversity of the borough. We particularly encourage applications from Black, Asian or Minoritised Ethnic people/PoC, disabled people and marginalised groups.
To apply, please provide a CV and cover letter outlining how you meet the requirements of the person specification. Please send this alongside a completed diversity monitoring form to the email address provided on our website.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a Garden Coordinator to nurture our award-winning urban rooftop garden. This part-time role is perfect for someone with a green thumb, a heart for education, and a knack for community engagement.
The ideal candidate: With experience in gardening and food growing you will have experience in building the skills and confidence of others in these areas. You have great organisational and time-management skills, in order to run our Gardening Trainee Scheme. You may also have experience in delivering relevant accredited qualifications related to horticulture and food growing.
The Gardening Co-ordinator is responsible for:
- Ensuring the Providence Row gardens are well maintained, attractive and thriving
- Facilitating the use of the garden as a therapeutic and learning resource for the charity
- Deliver our accredited Gardening Trainee Scheme
- Facilitate corporate challenges throughout the year
- Lead on our food growing initiative
If you're ready to dig deep and help our community flourish, apply now to become part of our Providence Row family. Let's grow together!
About us: For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.
Benefits
- 27 days holiday plus bank holidays
- Generous pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
Interviews:Please note that we will interview on a rolling basis and therefore encourage early applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose
This role sits within our new mental health Prevention Hub - which is a drop-in service providing a safe and welcoming space for people who are feeling distressed, seeking support and advice for their mental health, there and then. This service is a 9 month pilot project and will initially operate 11am-7pm Monday-Friday, however there may be a need to cover weekends/late nights, depending on the need of our clients and service growth.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health distress. This will consist of 1:1 support; de-escalating and providing interventions, signposting for specialised or longer-term support, and delivering collaborative self-management plans with clients to improve mental wellbeing. The aim of this service is to de-escalate, and provide holistic wellbeing plans.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health distress, in Spelthorne
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the Prevention Hub Coordinator will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will involve supporting a team of volunteers in delivering interventions.
You can download a PDF of the job description for this role at the bottom of the page.
Key Responsibilities
See job description for full list of responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
Person Specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approach
- Good communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours and on weekends
Disclosure and Barring Service Check
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
The client requests no contact from agencies or media sales.
Family Support Coordinator
If you have experience in early years, family support, mental health support or community work, we’d love to hear from you. We are committed to helping families with young children through their challenging times. Our coordinators build strong relationships with our families, working with them to identify their needs, match them to a trained volunteer and regularly review progress. They provide support, supervision and ongoing training to existing volunteers and train new volunteers.
This is an exciting opportunity to join our enthusiastic and supportive staff team. We offer a genuinely rewarding and positive work environment, and ongoing opportunities for training and development.
Full Job Description:
Home-Start Stroud and Gloucester is a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Volunteers offer regular support, friendship and practical help to families under stress in their own homes, helping to prevent family crisis and breakdown. Family Support Coordinators manage and supervise the support given by volunteers and work directly with families themselves. We also provide a wide range of group support for families (Best-Start, Bump-Start and Mothers in Mind) and specific support to dads/partners through our Dad Matters Gloucestershire Project.
Purposes of the job
- To maintain high standards of practice in supporting families within the Home-Start model and ethos.
- To ensure equality of opportunity, fairness and diversity in all aspects of the scheme’s work.
- To implement good safeguarding practice in all areas of work.
- To contribute to the effective day to day operation of the scheme in accordance with the Home-Start Memorandum & Articles of Association, Home-Start, Standards & Methods of Practice, Home-Start Agreement and Quality Assurance Standards.
Main Responsibilities
Support for families
- Receiving referrals and assessing needs of families across Stroud and Gloucester.
- Introducing families to appropriate support (such as signposting to specialist services or matching a family with volunteer support).
- Ensuring support to families is reviewed at regular intervals and at the end of Home-Start support, in line with current Home-Start guidance.
- Providing direct support to families when there are no volunteers available or where additional needs have been identified.
- Attending professional group meetings when necessary in order to support families and promote good working relationships with other agencies working alongside the family.
- To undertake designated responsibilities to safeguard and promote children’s welfare.
Managing Volunteers
- Recruiting, selecting and preparing suitable volunteers.
- Matching and introducing volunteers to families.
- Contribute as directed to the delivery of the Home-Start preparation course in full and to a high standard to all prospective volunteers
- Providing support, supervision and initial and on-going training opportunities for volunteers.
Supporting the work of the scheme
- Undertaking work as delegated by the Senior Coordinator to support the strategic management, development and future funding of the scheme.
- Supporting the implementation and review of all Home-Start policies and procedures.
- Complying with the scheme’s administration, monitoring and financial systems.
- Promoting the work of the scheme, as required by the Manager.
- Contributing to and supporting the development of the Home-Start network locally, regionally and nationally.
Working in Partnership
- Ensuring appropriate liaison with referrers and other professionals.
- Networking appropriately within the community.
The post holder may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post as detailed above.
We actively encourage applications from individuals of diverse backgrounds as we are committed to fostering an inclusive and equitable workplace. Our team values diversity and believes that it enriches our creativity and innovation. We welcome candidates from all walks of life to join us and contribute to our dynamic team.
The client requests no contact from agencies or media sales.
We are recruiting a Support Coordinator to join our Herts Haven Cafe team.
Do you want to support children and young people (CYP) with mental health concerns? Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Together, Courage and Responsive and want to be part of our vision to ensure everyone in Hertfordshire will feel supported with their mental health?
If the answer to all of these is yes, we want to hear from you.
Job title: Support Coordinator – Herts Haven Café (Bank)
Reference Number: 197
Salary scale: £12.50 per hour
Reports to: Senior Lead – CYP
Based: Watford and/or Stevenage
No. of hours: 0 Hours contract, flexible work pattern – Monday or Wednesday afternoons/evenings
Café opening hours are:
- Watford, Monday - 15:00-20:00
- Stevenage, Wednesday – 15:00- 20:00
About the Project
Hertfordshire Mind Network is proud to provide early intervention support to children and young people experiencing poor mental health across Hertfordshire. We provide a combination of support through psychoeducational workshops, open access, 1:1 and group support.
We are expanding our provision, to offer drop in, open access community support to 10–18-year-olds across the county who need someone to talk to about their mental health in that moment. This space will offer timely support, in a person-centred, trauma informed way.
The objectives of Hertfordshire Mind Network’s Herts Haven Café service are:
- To improve the mental wellbeing of children and young people experiencing mental health issues, including crisis presentations, in Hertfordshire.
- To provide drop in, no referral required, timely support to 10-18 year olds.
- To support children and young people in Hertfordshire to access community based mental health help.
- To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided across the CYP MHS system.
About the Role:
The key purpose of this post is to be an integral member of staff delivering the Herts Haven Café service, facilitating drop-in mental health support for children and young people aged 10-18. As a practitioner you will meet the varying needs of the individual, as they present, meaning no day may look the same.
A person-centred approach will be maintained, and this role is pivotal to ensuring CYP have a warm and welcoming space to turn to. You will be working as a team to facilitate support, deliver brief mental health interventions, signposting, and ensure timely information, guidance and referrals are provided for ongoing support.
Key Responsibilities
- To play an integral role in instilling HMN’s values throughout the Herts Haven Cafe Service.
- To play a key part in the development and delivery of quality CYP mental health support services.
- To provide consistent and clear communication to the team, working proactively and with initiative.
- To be part of a cooperative and collaborative team that is flexible and adaptable to changing requirements.
- To deliver 1:1 and group interventions, depending on need, flexibly and creatively.
- To ensure that every individual accessing the service receives, safe and trusted support.
- To create and review risk assessments, wellness plans, crisis support plans, safety plans, as well as signposting resources, as required.
- To proactively recognise indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., C-CATT, Emergency Duty Teams, CYP MHS, etc.
- To work alongside Crisis Teams in line with joint protocols, where required, to support those individuals experiencing a mental health crisis.
- To signpost and refer effectively into other Herts Mind Network services, as well as alternative VCFSE and statutory organisations.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days pro rata after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for receipt of applications is Thursday 25th April 2024 at midnight.
Interviews will take place on Tuesday 30th April 2024.
Please note: We may close this advert early if we have sufficient applications
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings.We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
Previous applicants need not apply.
Position type: Full time, permanent, 37.5 hours per week
Location: Truro, Cornwall or Remote (UK only)
Travel: Work away from home, UK or overseas training or in-country deployment. You may deploy for up to 50% of your time in any calendar year.
Role purpose
The MEAL Coordinator will travel with the emergency response team to deliver emergency shelter responses, to enhance programme quality and embed a culture of organisational learning and accountability. Sitting within the Programme Quality team, the MEAL Coordinator will play a significant role to strengthen participant voice and accountability, enable data driven decision making and help to identify best practice and innovative shelter solutions allowing people to recover and rebuild their lives.
The MEAL Coordinator will lead/support key processes that enhance programme/project delivery. They liaise with programme managers/emergency coordinators and partner organisations to provide technical support and ensure programmes/projects adhere to agreed processes, namely needs assessments, log frame development, robust and transparent community feedback mechanisms and the development of the MEAL plan. They will also provide technical input on data collection exercises, data analysis for routine monitoring exercises as well as designing/coordinating review /evaluation processes.
The MEAL Coordinator will play an important role in promoting organisational learning and embedding a culture of reflection, analysis, and learning. Working together with Programme Managers & Emergency field coordinators, they will ensure learning frameworks are in place so that lessons are learned (both positive and negative) are captured, responded to, and shared with peers. They will work closely with the Programme Delivery Team and Technical Specialists to identify and/or support the establishment of Action Research projects that will contribute to improvements and innovations within the shelter sector.
There is significant travel with this role (up to 50% FTE), and the post holder must be prepared to travel at short notice for up to two months at a time. The MEAL Coordinators may also be asked to contribute to the development of organisational policy papers on mainstreaming or technical areas such as cash programming.
This role will be joining a fast-paced organisation realigning itself for further growth in the face of mounting humanitarian needs. We look forward to welcoming candidates who share our passion and teamwork to achieve this.
Duties will include but not be limited to:
Project Support (70% FTE):
The MEAL coordinator is a core member of the project team and will work closely with the project lead to ensure project quality and accountability. They will lead processes or liaise with partners (depending on implementation model) to ensure ShelterBox standards are adhered to. Specifically, they will:
- Advise/Carry out needs assessments to inform project design
- Facilitate technical MEAL component of Organizational Capacity Assessments and support with the development of capacity strengthening plans for potential partners
- As relevant, support the delivery of Capacity Building Action Plans, through the development of appropriate resources/ providing in-person and remote training /mentoring on MEAL concepts and practice. This will also involve reviewing training courses/modules, developing resources, and providing training.
- Collaborate with partners and implementing teams to, support project/log frame development with clear outcomes/outputs and SMART indicators, in line with organizational reporting requirements
- Ensure robust MEAL plans are in place, and that SADD distribution data is robust
- Ensure robust and transparent community feedback mechanisms are functioning and support safeguarding processes
- Provide technical input/Lead data collection exercises (both quantitative and qualitative)
- Liaise with partners and implementing teams to ensure the MEAL Plans are operationalized and that the data/reports provided by partners are robust, verifiable and with the appropriate degree of objectivity.
- Ensure project documentation is up to date
- Support data analysis and the facilitation of learning and reflection based on findings that result in data-led decision making
- Coordinate/Facilitate/carry out end of project evaluation processes in line with DAC criteria.
- Ensure all projects/programmes are contributing to organisational KPI reporting. Develop and populate Information Management systems as appropriate.
- Liaise with the Grant Management team to ensure that all projects MEAL systems and processes are in line with donor requirements, and support programme managers to submit quality narrative reports in a timely fashion.
Knowledge creation and sharing (20% FTE):
- Ensure that each Project logframe, MEAL plan and Learning and Accountability Framework are up-to-date and facilitate continuous and conscious reflection and learning.
- Utilising M&E data, evaluation findings and wider sector understanding, develop thematic discussions to strengthen understanding within ShelterBox and in relevant Communities of Practice.
Infrastructure development (10% FTE):
- Contribute to the development of policies, SOPs and processes that strengthen project delivery and accountability.
- Ensure ShelterBox is abreast of new technological developments supporting information gathering and analysis, particularly methodologies that empower affected populations to communicate with ShelterBox and to share their insights enhancing participation.
Working Requirements: This role will support the design and implementation of rapid response emergency project that will demand prolonged travel (up to two months) at very short notice. For remote workers: travel to Truro HQ for collaboration weeks approx. 3 times a year, and additional meetings as requested.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are recruiting a volunteer officer to coordinate our volunteer-run projects and activities, currently delivered by 60+ committed volunteers. Managed by Praxis support coordinator, the candidate will work with services and function leads to identify and develop volunteer roles responding to the organisation's and service users' needs, with a particular emphasis on volunteer opportunities for people with lived experience of migration.
Praxis is a dynamic, award-winning human rights charity supporting migrants in crisis or at risk, ensuring that their essential human needs are met and they can overcome their barriers. We have more than 35 years of experience working with migrant communities, and in 2019 we supported around 2,000 people through expert legal advice, housing and peer support. Our holistic approach supports people away from a point of crisis and destitution towards safety, economic independence, social engagement and greater emotional wellbeing.
At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.
Please see our website to find out more about our work.
If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, who will contact you to discuss how we can help.
For further details, please contact Maria Iglesias, Head of Services Operations or Teya Cooper Support Coordinator.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job purpose: This is a generalist post that ensures positive and effective volunteer engagement, ensuring that volunteers contribute effectively to the organisation’s mission. The postholder supports and coordinates operational activities to ensure the organisation delivers its core functions.
Hours: 37.5 hours per week (will consider flexible working / 4 days per week)
Location: Remote with hybrid working style and expectation to attend regular in person team meetings, attendance at training weekends and events.
Salary: £33,056 FTE
Contract: This is a full time permanent position
Reports to: Head of Training
Matrix relationships: Volunteers, Standby team, Head of Geospatial Services, Head of Emergencies, Head of MEAL, Head of Communications, Innovation and Technical Team, Business Support Coordinator.
The Opportunity
MapAction has developed an exciting new strategy to make humanitarian response and disaster preparedness more effective. We need a dynamic, proactive individual for the role of Team Coordinator to support our volunteers who play a central role in MapAction’s work.
The postholder will work alongside our volunteer and staff team to ensure the effective support, coordination and engagement of volunteers as well as supporting training events and activities across the four pillars of MapAction’s work: emergency response, disaster preparedness, anticipatory action and training. This is a vital role, which underpins the resilience and effectiveness of our operational capability. It requires attention to detail, outstanding communication skills, a collaborative working approach and an ability to manage multiple work streams concurrently. The role also is a perfect opportunity for someone who would like to enter the humanitarian sector but does not have any experience in it yet.
About you
You are a skilled and highly motivated individual with a background either as a volunteer or in volunteer coordination or community engagement. You are a people’s person who feels comfortable working in a central, liaison role with a focus on communications. . You share our ‘can-do’ attitude, rooted in our volunteer values. You relish a challenge and like us, feel excited about the future and what we can achieve together. You want to work in a diverse organisation that impacts critical decision making in international crisis situations, is concerned about minimising its environmental impact, and cares about everyone in the team. You have a keen interest in humanitarianism and how it will change in the future. You are excited to support the work of volunteers focussed on reducing disaster risks and responding to emergencies. Be assured, you will be supported in your role as you grow.
Why MapAction?
MapAction is a leading humanitarian mapping charity delivering information services and products to enhance decision making in disasters and conflicts. In collaboration with our partners, this mapped information helps responders understand vulnerabilities and target their response effectively, contributing to saving lives and minimising suffering. We work through a team of skilled volunteer technical professionals and a small paid staff team.
We have built a strong reputation in the humanitarian sector and are a technical partner of the United Nations, Non-Government Organisations, the Red Cross, Red Crescent Movement, regional entities and national authorities. MapAction has response and standby agreements with OCHA, UNDAC, and WHO and a long term agreement that includes emergency response with partner CartONG for Unicef.
At MapAction, training and team building are at the heart of our organisational culture. We have frequent meet-ups where staff and volunteers get together for training opportunities and skill-sharing as a peer network, in areas such as: mission management, emergency preparedness, technical development and working with partners.
The humanitarian sector is evolving, and technical expertise such as geospatial services (mapping, data processing and visualisation) is becoming increasingly sought after in order to ensure continuous improvement in humanitarian response. MapAction and our partners are uniquely positioned to provide this technical expertise, to ensure the most effective coordination of humanitarian efforts.
Main Responsibilities
This role is pivotal to MapAction being operationally ready. The postholder is responsible for coordinating the recruitment, onboarding, and ongoing engagement of highly skilled, specialist volunteers (MapAction currently has approx 100 in the UK, but plans to grow this and have a more globally diverse pool of volunteers). The role is established to ensure that volunteers feel valued, have access to relevant training that enables them to contribute in a meaningful way to the organisation.
Key Responsibilities
Volunteer and Operational support
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Serve as the primary point of contact for staff seeking volunteer support. Plan, forecast and maintain records of volunteer engagement and workload.
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Serve as the primary point of contact for volunteers seeking support and information.
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Coordinate the development and implementation of recruitment strategies to attract and retain a diverse pool of volunteers, including outside of the UK.
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Establish and maintain open lines of communication with volunteers keeping them informed about organisational activities, addressing their questions, concerns, and feedback.
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Undertake training needs assessments, programme design and annual training planning (in partnership with Head of Training), training session coordination and facilitation e.g. timekeeping, icebreakers, team building exercises
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Gather feedback from volunteers to assess their experiences and identify areas for improvement.
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Maintain accurate records of volunteer information, including contact details, hours worked, and specific contributions.
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In coordination with the Monitoring and Evaluation team, develop metrics and generate reports to evaluate the impact and effectiveness of the volunteer program.
Key Competencies
Essential
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Communication Skills (Oral and Written English): Excellent verbal and written communication skills to articulate the organisation's mission, values, and volunteer opportunities. Ability to communicate clearly and effectively with diverse groups of volunteers and staff.
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Interpersonal Skills: Strong interpersonal skills to build positive relationships with volunteers, addressing their concerns, and fostering a sense of community and belonging.
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Organisational Skills: Effective organisational and multitasking abilities to manage volunteer schedules, events, and various tasks simultaneously.
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Recruitment and Outreach: Skills in recruiting and attracting volunteers through various channels, including social media, community events, and partnerships.
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Empathy and Cultural Sensitivity: Demonstrated empathy and cultural sensitivity to understand and respect the diverse backgrounds and experiences of volunteers.
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Experience in creating and using spreadsheets
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Ability to deal with ambiguity and use judgement in challenging circumstances
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Self-starter with experience of working to deadlines and demonstrable ability to use initiative, work independently, and prioritise a diverse workload effectively under pressure
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Positive team player and experience of collaborative working with ability to initiate, develop and sustain positive and productive working relationships with a wide range of people
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Good attention to detail, record keeping, analytical and reporting skills
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Strong commitment to MapAction’s mission and values
Desirable
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Training or community facilitation skills
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Experience of working with Salesforce software or willingness to learn
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Good IT skills and experience of Microsoft Office/Google applications, Confluence, Jira, Cloud Sharing
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Language skills: speakers of French, Portuguese, Arabic, Spanish and other regional languages are particularly welcome
Additional Information
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This position is hybrid with regular visits to the office, the postholder will be required to travel to support training weekends.
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Required to attend weekend team trainings (time off in lieu is provided)
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30 days holiday plus bank holidays (pro rata) with a workplace pension and also paid training opportunities to help further your career
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Must have the right to live and work in the UK; MapAction is unable to consider candidates who do not already hold appropriate permissions
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Note: this is an operational role in a small, highly specialised charity and an appreciation of, and affinity with the humanitarian purpose of the charity is essential, as well as a willingness to take up additional tasks outside of the normal role when needed
Equal Opportunities Policy
MapAction is an Equal Opportunities employer. All employees have a personal responsibility to promote and support measures designed to create a working environment which is free from harassment or discrimination on the grounds of gender, marital status, family status, age, race, religion, disability, sexual orientation, membership of the Travelers community or HIV&AIDS status.
How to apply
Please apply via our website with a CV and a covering letter to be considered for this role. The closing date for applications i 2 April 2024. This is a rolling recruitment and we will review applications frequently and proceed to interview to secure someone at an early stage so we urge you to apply early so as not to miss out. For further discussion regarding the content of this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose:To coordinate and deliver an exciting range of Short Breaks activity clubs for children and young people aged5 - 17 with additional needs and disabilities.
Hours of work:21 hours per week over 3 days - including one evening per week
Term time hours: Thursday, Friday, Saturday/Sunday 09:00 – 17:00
School holidays hours: Wednesday – Friday 09:00 – 17:00
Location : Based from YMCA Sovereign Centre, Slipshatch Road,Reigate, RH2 8HA
Clubs run in Reigate, Epsom and West Sussex
Annual leave: Four weeks (pro-rata) plus bank holidays. Holidays increase after two years’ service to a maximum of five weeks pro-rata after six years’ service. The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at The Sovereign Centre and at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date & interviews:
Closing Date: Wednesday 3rd April
Interviews are scheduled : Tuesday 9th April
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis?
- Are you calm, non-judgmental and able to work effectively with people as a team?
- Do you have experience of working within the health, social care, or charity sector, working in a fast-paced environment, supporting multiple projects simultaneously?
- Do you have experience of managing people to feel supported, safe, trusted and valued, enabling them to excel in the work they do?
- Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Operational Lead - Nightlight Crisis Service
Reference: 203
Salary: £26,520 - £29,120 per annum
Hours: 37.5 hours per week including some evenings (part time may be available; hours dependent)
Contract: Permanent
Working base: Hemel Crisis House or Watford Wellbeing Centre
Reports to: Director of Crisis and CYP
About the Crisis Service
Nightlight is Hertfordshire Mind Network’s brand for all of our crisis services, where we provide to residents in Hertfordshire:
- Crisis Centre – 24/7, 365 days a year
- Crisis Helpline – 365 days a year, 7pm to 1am
- Crisis Cafes providing drop-in support – 365 days a year, 7pm to 1am
- Daylight – short term, outreach support
- A&E Crisis Support in Watford and Lister Hospitals (in partnership with Mind in Mid Herts)
We are proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire, 7 days a week, 365 days a year.
As a senior member of our diverse team, you will work closely to support staff with operational tasks, addressing queries around procedures and policies.
About the Role
You will be
- Responsible for ensuring high quality mental health provision by line managing our Crisis Volunteer Coordinator, and Crisis Administrator.
- A key member of the Nightlight team, ensuring service delivery is safe, equitable and effective; and to be accountable for achieving KPI’s, data reporting to commissioners and the wider Senior Management Team.
- Ensure the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision.
The objectives of HMN’s Nightlight Crisis provision is:
- To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
- To increase timely access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by HMN and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services, emergency services and A&E departments.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for applications is Sunday 24th March 2024
Interviews will be held from the week commencing 25th March 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.