Customer Accounts Officer Jobs in Nottingham, England
- Job Title: Senior Finance Officer
- Location: Nottingham Office/Hybrid
- Salary: £25,000
- Permanent, 35 hours per week x 52 weeks per year.
This role is part of a small Finance team that supports the work of Headway - the brain injury association. The role is line managed by the Finance Manager and liaises with every team within the organisation.
What you will do
As a Senior Finance Officer, you will be responsible for maintaining all aspects of the purchase and sales ledgers for both the charity and retail company, supporting colleagues, and resolving queries from suppliers and customers. You will monitor the purchase invoice mailbox and online purchase invoice accounts, ensuring that all invoices are downloaded promptly and passed on to relevant colleagues for authorisation.
You will be responsible for recording all purchase and sales invoices on our accounts system, Exchequer and ensuring that all bank transactions are entered on a timely basis. You will also be responsible for preparing and entering key monthly journals, including but not limited to charity and retail income, charity merchandise sales, depreciation, credit card expenditure, pre-paid rent and service charges. The majority of this work will use our Excel linked auto-loaders, but some manual entry will also be required.
You will complete monthly supplier account reconciliations and be responsible for raising any concerns or discrepancies with the Finance Manager.
You will maintain the stock system for the online merchandise shop, updating it with new stock and prices, using the information from the system to create the monthly cost of sales journal.
The Senior Finance Officer will work with the Finance Manager to ensure that all monthly and month-end routines are completed in line with team and organisational deadlines and complete any other finance tasks that may be required.
About you
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, as a Senior Finance Officer you will:
- Have a passion for finance.
- Be a highly organised individual with a focus on precision and accuracy.
- Able to manage your workload autonomously.
- Driven by your ability to deliver on measurable outputs.
- Able to communicate effectively and confidently to colleagues throughout the organisation.
- Strong attention to detail able to consistently input accurate information into the accounting software.
- Be an active member of a small team and contribute to its culture.
- Have a professional approach to relationships and standards of work.
Benefits
As a staff member at Headway - the brain injury association you’ll have access the following range of benefits;
Financial security
- Competitive salaries
- Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible working
- Remote working – for the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway - the brain injury association offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway - the brain injury association plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway - the brain injury association is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway - brain injury association strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway - the brain injury association and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway - brain injury association, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway - the brain injury association we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
Equality, diversity and inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to cotnact us if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway - the brain injury association and the Senior Finance Officer role - we look forward to getting to know you!
The client requests no contact from agencies or media sales.
Salary: £27,000 - £30,000 per year based on experience (Pro rata if part-time)
Terms: Permanent. Full-time or part-time with a minimum of 4 days/week (0.8 FTE).
Location: Remote. We will strongly prefer candidates who can be based in the UK.
Probation: 6 months
Reports to: Director of Finance and Operations
Who We Are
Humanists International is an international non-governmental organisation (NGO) and the global representative body of the humanist movement, uniting a diverse community of non-religious organisations and individuals. Inspired by humanist values, we are optimistic for a world where everyone can have a dignified and fulfilling life. We build, support and represent the global humanist movement and work to champion human rights and secularism.
We campaign on humanist issues. We defend humanists at risk of persecution and violence. We lobby for humanist values at international institutions, including the United Nations. And we work to build the humanist movement around the world.
Our Members and Associates include humanist, rationalist, secular, ethical culture, atheist and freethought organisations from all over the world. Our community also includes many individual supporters who share our vision and values.
About the Role
Humanists International has another separate entity based in the US. This role will be a part of the UK operations team but will collaborate with the US finance team occasionally when it’s required, for example, during the audit period. Both UK and US finance teams are managed by the same Director of Finance and Operations who is based in London.
We are looking for a highly motivated individual who can provide excellent finance and administrative support to the small, predominantly home-based team. We’re seeking someone who is personable, highly organised, has attention to detail and is keen to take initiative and learn new skills. Onboarding training will be provided, but we would like you to demonstrate transferable skills.
You will work on a wide variety of tasks which will include bookkeeping and bank reconciliations, being the first point of contact for the organisation, as well as providing general administrative support to the team. You will be comfortable working both independently and collaboratively across a diverse international team.
This is a full-time or part-time with a minimum of 4 days/week (0.8 FTE), permanent position, which is predominantly home-based but does require the attendance of in-person events such as the General Assembly and Team Building. You will also be expected to attend a number of board-level meetings held on weekends to take meeting minutes - further details are listed in the Key Responsibilities section.
We are open to flexible work arrangements and committed to diversity and inclusion.
Key Responsibilities
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Taking charge of the day-to-day financial activities and office administration of the organisation.
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Ensuring high-accuracy bookkeeping and bank reconciliation are completed to deadlines.
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Ensuring adequate financial documents are filed on Drive to comply with the audit requirements.
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Preparing invoices and receipts to stakeholders as required.
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Generating month-end Budget vs. Actual Report from accounting software on time, for the Director of Finance and Operations to review.
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Preparing financial data for quarterly Finance Report in tables for the Director of Finance and Operations to conduct quarterly financial analysis.
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Assisting the Director of Finance and Operations with the preparation of financial data, tables and files for the annual budgeting and UK audit.
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Reviewing and processing expense claims. And ensuring the Expenses Policy is being followed.
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Preparing and attaching expense receipts to the CEO’s monthly credit card statements.
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Being the first point of contact of the organisation. Managing office inbox, answering office calls and sorting out the letters.
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Attending online board meetings (four times a year on Saturdays) and investment committee meetings (twice a year on weekdays between 5-7pm) to take meeting minutes. Board meetings normally take 3 hours and investment committee meetings take 45 minutes. These meetings are usually planned 6-8 months in advance. TOILs will be provided when the meeting is held outside your normal working hours.
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Assisting the CEO with board papers and circulating them to board members before board meetings.
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Arranging flights and accommodations for the CEO and board members to attend in-person meetings when required.
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Arranging meetings for the CEO when required.
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Assisting staff and board members with queries on finance or administrative matters.
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Any other appropriate duties.
Essential Skills
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Accounting, finance, or economics qualification.
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A minimum of two years’ experience in bookkeeping and administration roles.
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Experience using financial software. e.g. Quickbooks, Xero, Sage or equivalent.
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Understanding of the chart of accounts structure, cash/accrual accounting basis.
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Understanding of the expense claim process.
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Experience preparing the budget. (Not necessarily the whole organisation’s budget, but specific section(s), for example, travel costs and fixed-costs related budget lines would be essential.)
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Excellent organisation, time management and multi-tasking skills with the ability to prioritise and plan a busy workload.
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Self-motivated and able to meet all deadlines.
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Supportive, collaborative and able to build relationships with both internal and external stakeholders.
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Abilities to work independently with initiative.
Desirable Skills
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Understanding of the annual audit process.
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Understanding of the organisation’s annual budgeting process.
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Experience of working in a not-for-profit sector.
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Awareness of charity accounting and restricted funds.
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Submitting Gift Aid Claims.
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Experience using CRM system.
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Experience in remote working.
Staff Benefits
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30-days annual leave (this is in addition to the UK public holidays). Pro rata if you work part-time.
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Remote working
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Employee Assistance Programme
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Season ticket loan
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Cycle to Work Scheme
Application Process
Please download and complete our Employment Application Form for Finance and Admin Officer below, and send it to a dedicated email address (which can be found on the last page of the Job Description PDF below) with the subject heading “Job Application for Finance and Admin Officer” no later than 10:00 am (BST) on 29th April 2024.
Successful shortlisted candidates will be notified by COB 1st May 2024.
Interviews are expected to take place on 7th - 8th May 2024 online.
This opportunity is also listed on our website: https://humanists.international/about/work-with-us/
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The role
As Welfare Officer you will work alongside four National Support Coordinators, ensuring our members receive welfare and benefit related information, advice, and guidance via telephone, zoom meetings, and email.
We are looking for someone to work 9am – 5pm Monday to Friday. There will be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required.
Who are we looking for?
The successful candidate will have a minimum of 2 years’ experience of working within a similar role.
A keen interest in or a knowledge/experience of charitable support provision is essential.
We are a looking for an innovative self-starter to join our small national team of 16 staff. You must be an excellent communicator, with experience of using databases, ability to meet deadlines and work on your own initiative. If this sounds like you, we would love to hear from you.
Who are we?
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness, as it is a little-unknown condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the illness.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including access to specialist welfare and benefits advice.
Myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenia’s are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender, or nationality. Myasthenia gravis, ocular myasthenia, and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Investment in your personal and professional development
Only applicants with a tailored covering letter will be considered.
The client requests no contact from agencies or media sales.
We are seeking an experienced strategic leader to oversee the finances and operation of Nottingham Playhouse.
The Chief Operating Officer will be responsible for the overall financial leadership of Nottingham Playhouse’s business functions. They will lead on operations, hospitality and facilities, ensuring the highest possible standards are met across the various teams. They will hold a key executive role working alongside the Chief Executive and Artistic Director, providing strategic business support and deputising as required.
The successful candidate will have considerable experience of working at a senior level within a customer facing, high volume transaction business and of successfully leading and managing teams.
This is an exciting opportunity for an experienced and approachable financial manager to join a dynamic organisation with a leading regional and national reputation. This role is offered as a permanent, full-time contract with opportunities for development, flexible working and a relaxed working environment.
Nottingham Playhouse is committed to a policy of diversity and inclusion, creating a workforce representative of the diverse communities we work with. Our workforce is currently under representative of certain communities and we are taking positive action for equal opportunities through the recruitment process. We actively encourage applications from the Global Ethnic Majority and Disabled people. Nottingham Playhouse is part of the Parents in Performing Arts (PIPA) campaign and welcomes proposals for flexible working around caring responsibilities and anyone looking for a positive work/life balance. We are also a Disability Confident employer, recruiting and supporting disabled people in the workplace.
For more information and details on how to apply, please visit our website.
We would like to help you to fully participate in the application process. If you would like the Recruitment Pack, Application Form and Equal Opportunities Monitoring Form in an alternative format, support in completing your application, or you would like an alternative way to make your application, please contact us to discuss a suitable format.
The closing date for applications is Wednesday 1 May 2024 at 12noon.
We make world-class theatre, support the next generation of theatre-makers and create life-changing experiences for our community.
The client requests no contact from agencies or media sales.
Location: Home based with UK-wide travel, as required/on occasion
Contract details: Fixed term contract for 12 months (possibility to extend)
Salary: £40,000-£45,000 per annum
Hours: Full-time
Directorate:Strategy, Insight and Portfolio
Reporting to: Head of Commercial & Events
Responsible for: N/A
The NFCC is a charity and membership organisation, representing all Fire and Rescue Services across the UK. We are the professional voice of fire and rescue services.
The NFCC is seeking to grow and diversify its income so we can be more sustainable into the future, better equipped to deliver against our charitable objects.
To support this mission, we are seeking an experienced Business Development Manager to help drive our new commercial strategy and increase our income from business and commercial activity.
Who are we looking for:
The successful candidate will be a dynamic, forward thinking, team player with a ‘can do’ attitude and a real passion to deliver as part of an expanding team with ambitious growth plans.
You will have significant experience in business development and / or income generation with a proven track record of generating income and meeting targets with strong commercial awareness.
You will have excellent communication and engagement skills, with the ability to work with a wide range of senior stakeholders including members, potential members, Charity Trustees, commercial suppliers and more widely.
You will be confident in managing, inspiring and engaging with both external and internal stakeholders and be a flexible and committed team player.
What you will be doing:
Main Role Responsibilities
- To work with the Head of Commercial and Events on the development of the commercial strategy with the support of Trustees, the senior leadership team, members and other staff and stakeholders as necessary.
- To be responsible for identifying and delivering key income streams, as outlined in the commercial strategy to meet agreed financial targets and KPIs.
- To manage existing and develop new relationships with customers to ensure customer satisfactions whilst achieving and maximising income opportunities.
- Measure and evaluate the success of the commercial strategy business development and income generation workstreams.
- To represent the NFCC to corporate audiences and at corporate events, delivering pitches and presentations.
- To continually be researching new business opportunities for specific target markets.
- To develop new corporate partnerships through relationship building.
- To be responsible for the account management of appropriate partnerships and provide the highest level of relationship management.
- Preparation of reports, briefing papers and other information on various matters, when required.to the senior management team and Trustees including liaison with senior members and officers across the National Fire Chiefs Council, other relevant staff across Fire and Rescue Services.
- Act as liaison and first point of contact for commercial enquiries into the NFCC and dealing with them as appropriate. Enquiries may be from within the organisation, other fire and rescue services or elsewhere.
- To create and assist in the drafting of timely and well-informed reports, business cases and provide advice regarding commercial developments.
- Develop an effective network with Fire and Rescue Service sector groups and other internal and external stakeholders.
- Establish and maintain management processes and systems that provide for clear and understandable management information.
How to apply:
Please apply using your CV and a supporting statement via the NFCC websitev by 14th May 2024.
Your supporting statement should set out your relevant knowledge, skills and experience against the job description. It should be no more than two sides of A4.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Corporate and Community Fundraising Manager
Job title: Corporate and Community Fundraising Manager
Employer: Rowan Alba
Time: Part time – to be agreed, with an initial fixed term for review
Salary: £36,500 per annum based on working 35 hours per week, pro rata if working less than 35 hours
Location:Working from home with occasional meetings in Edinburgh
Closing date: 3rd May 2024 (We reserve the right to close the advert early if a suitable candidate is found.)
Role
Rowan Alba works to end homelessness in Edinburgh by providing permanent supported homes and building relationships with individuals in crisis. We also work in our communities with volunteers who provide vital support to the most vulnerable in an attempt to prevent homelessness. Our experience lends itself to exemplar training programmes aimed at helping employers understand conditions around addictions.
We are seeking an enthusiastic and confident communicator for the new role of Corporate and Community Fundraising Manager to increase awareness of our work and develop new funding streams from individual, community and corporate partnerships.
You will be a creative, organised and motivated individual with a positive track record in working independently to develop corporate and community funder relationships.
Working alongside our Communications Manager, Trusts and Grants Fundraising Manager and Leadership Team you will develop an engagement strategy to help increase awareness of our work and raise vital funds to support our organisational development including the creation of new permanent homes for individuals with long-term experience of homelessness.
Main duties and responsibilities will include:
- Developing and maintaining relationships with new and existing corporate partners
- Developing opportunities to deliver training to corporate staff and organising volunteering activities
- Working with staff and volunteers to develop and implement community fundraising opportunities including sponsorship activities and local events
- Organising events for key stakeholders to increase Rowan Alba profile
- Managing relevant KPIs and appropriate CRM system for all individual and corporate funder communication and outcomes
- Ensuring the organisation adheres to the codes of fundraising practice set by the Fundraising Regulator
Core competencies
- Experience in relationship building and delivering long term funding support from a variety of sources
- Excellent presentation, verbal and written skills
- Ability to manage a varied workload and work independently, and with a small core team
- Experience of event organisation and management including working with volunteers
- Administrative skills and experience in use of appropriate CRM solutions, cloud-based platforms such as SharePoint, Zoom, Teams
- Demonstrate respect and compassion to the people we work with and represent Rowan Alba positively and professionally at all times
What you can expect from us
Salary: £36,500 per annum, based on working 35 hours per week, pro rata if working less than 35 hours
Job Type: Part Time
Contract Type: To be agreed, with an initial fixed term for review
Info: 28 days annual leave plus 4 public holidays (based on working 35 hours per week, pro rata if working less than 35 hours) and contributory pension scheme
Location: Working from home with occasional meetings in Edinburgh
For more information about the job, please visiting our website for the job description & person specification.
If you are interested in the post, please download the application form visiting our website and returning it to Jamie Beaton via email or by post to 1 Lochrin Square, 92-98 Fountainbridge, Edinburgh, EH3 9QA, FAO Jamie Beaton at Rowan Alba.
The client requests no contact from agencies or media sales.
London: £70,995 to £87,781 | National: £68,407 to £76,800
The College of Policing is the professional body for the police service in England and Wales who work to share knowledge and good practice, set standards, and support professional development for police officers and staff. Although we're a small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles. We offer a supportive and inclusive environment for people to thrive.
This post can be based remotely with occasion travel to the headquarters in Ryton-on-Dunsmore (CV8 3EN) or regional offices including London, for individuals based close to an COP office then the team are in a couple of days a week. They offer extensive flexible-working policy, employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.
The Head of Finance and Procurement will report to and work closely with the Director of Enabling Services leading the Finance Team. This team is highly competent, reliable, and experienced in what they do. A Senior Leadership role supporting the Chief Executive and Directors to lead, plan and implement the College’s agreed strategic priorities, ensuring products are fit for purpose and have the greatest overall benefit for end-users in policing.
The key responsibilities of the Head of Finance and Procurement will be:
- Engage, build and influence relationships with internal and external stakeholders providing strategic vision, leadership and accountability. Evaluate the impact of College policy, products and services to understand stakeholder impact and contribution to the College’s agreed strategic priorities Champion the efficient use of College resources and budgets
- Develop transformational strategy, policy and proposals to deliver the organisation’s agreed strategic priorities, utilising research and best evidence to apply rigour and challenge.
- Lead financial and procurement strategies and planning for the organisation, making appropriate and timely recommendations to the Executive and College Board
- Lead the overall management of day-to-day internal financial controls and assets including the detection and monitoring of fraud, and financial risk management
- Identify, analyse and manage strategic risks proactively, reporting, escalating and putting in place mitigation as appropriate and ensuring all risk assessment is timely, proportionate and balanced with the operational realities and requirements of policing
- Develop, lead and performance manage individuals through line management and/or matrix management arrangements as required, ensuring adequate resourcing is planned to meet objectives and that project and programme management disciplines support the delivery of key initiatives
The successful Head of Finance and Procurement will have:
- You must be ACCA, CIMA or ACA fully qualified finance professional
- Strong ability to build effective working relationships with internal and external stakeholders at all levels and work collaboratively to achieve objectives
- You will have led a team or teams during your career
- Strong ability to effectively challenge and influence others, including more senior colleagues and stakeholders, to ensure the right outcome is achieved
- You will have experience of managing budgets and forecasts, dealing with external stakeholders (such as internal and external audit), and have been involved in risk management and performance management
- Able to communicate with, engage and inspire others at all levels
Robertson Bell is exclusively partnering with the College of Policing to recruit a new Head of Finance & Procurement with the role based remotely or from one of the offices. The benefits package is generous including up to 31 days of personal annual leave and around 28% Employer contribution to pension.