Customer Campaigns Officer Jobs in Cornwall, England
Salary: £27,000 - £30,000 per year based on experience (Pro rata if part-time)
Terms: Permanent. Full-time or part-time with a minimum of 4 days/week (0.8 FTE).
Location: Remote. We will strongly prefer candidates who can be based in the UK.
Probation: 6 months
Reports to: Director of Finance and Operations
Who We Are
Humanists International is an international non-governmental organisation (NGO) and the global representative body of the humanist movement, uniting a diverse community of non-religious organisations and individuals. Inspired by humanist values, we are optimistic for a world where everyone can have a dignified and fulfilling life. We build, support and represent the global humanist movement and work to champion human rights and secularism.
We campaign on humanist issues. We defend humanists at risk of persecution and violence. We lobby for humanist values at international institutions, including the United Nations. And we work to build the humanist movement around the world.
Our Members and Associates include humanist, rationalist, secular, ethical culture, atheist and freethought organisations from all over the world. Our community also includes many individual supporters who share our vision and values.
About the Role
Humanists International has another separate entity based in the US. This role will be a part of the UK operations team but will collaborate with the US finance team occasionally when it’s required, for example, during the audit period. Both UK and US finance teams are managed by the same Director of Finance and Operations who is based in London.
We are looking for a highly motivated individual who can provide excellent finance and administrative support to the small, predominantly home-based team. We’re seeking someone who is personable, highly organised, has attention to detail and is keen to take initiative and learn new skills. Onboarding training will be provided, but we would like you to demonstrate transferable skills.
You will work on a wide variety of tasks which will include bookkeeping and bank reconciliations, being the first point of contact for the organisation, as well as providing general administrative support to the team. You will be comfortable working both independently and collaboratively across a diverse international team.
This is a full-time or part-time with a minimum of 4 days/week (0.8 FTE), permanent position, which is predominantly home-based but does require the attendance of in-person events such as the General Assembly and Team Building. You will also be expected to attend a number of board-level meetings held on weekends to take meeting minutes - further details are listed in the Key Responsibilities section.
We are open to flexible work arrangements and committed to diversity and inclusion.
Key Responsibilities
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Taking charge of the day-to-day financial activities and office administration of the organisation.
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Ensuring high-accuracy bookkeeping and bank reconciliation are completed to deadlines.
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Ensuring adequate financial documents are filed on Drive to comply with the audit requirements.
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Preparing invoices and receipts to stakeholders as required.
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Generating month-end Budget vs. Actual Report from accounting software on time, for the Director of Finance and Operations to review.
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Preparing financial data for quarterly Finance Report in tables for the Director of Finance and Operations to conduct quarterly financial analysis.
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Assisting the Director of Finance and Operations with the preparation of financial data, tables and files for the annual budgeting and UK audit.
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Reviewing and processing expense claims. And ensuring the Expenses Policy is being followed.
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Preparing and attaching expense receipts to the CEO’s monthly credit card statements.
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Being the first point of contact of the organisation. Managing office inbox, answering office calls and sorting out the letters.
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Attending online board meetings (four times a year on Saturdays) and investment committee meetings (twice a year on weekdays between 5-7pm) to take meeting minutes. Board meetings normally take 3 hours and investment committee meetings take 45 minutes. These meetings are usually planned 6-8 months in advance. TOILs will be provided when the meeting is held outside your normal working hours.
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Assisting the CEO with board papers and circulating them to board members before board meetings.
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Arranging flights and accommodations for the CEO and board members to attend in-person meetings when required.
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Arranging meetings for the CEO when required.
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Assisting staff and board members with queries on finance or administrative matters.
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Any other appropriate duties.
Essential Skills
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Accounting, finance, or economics qualification.
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A minimum of two years’ experience in bookkeeping and administration roles.
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Experience using financial software. e.g. Quickbooks, Xero, Sage or equivalent.
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Understanding of the chart of accounts structure, cash/accrual accounting basis.
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Understanding of the expense claim process.
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Experience preparing the budget. (Not necessarily the whole organisation’s budget, but specific section(s), for example, travel costs and fixed-costs related budget lines would be essential.)
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Excellent organisation, time management and multi-tasking skills with the ability to prioritise and plan a busy workload.
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Self-motivated and able to meet all deadlines.
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Supportive, collaborative and able to build relationships with both internal and external stakeholders.
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Abilities to work independently with initiative.
Desirable Skills
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Understanding of the annual audit process.
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Understanding of the organisation’s annual budgeting process.
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Experience of working in a not-for-profit sector.
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Awareness of charity accounting and restricted funds.
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Submitting Gift Aid Claims.
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Experience using CRM system.
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Experience in remote working.
Staff Benefits
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30-days annual leave (this is in addition to the UK public holidays). Pro rata if you work part-time.
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Remote working
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Employee Assistance Programme
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Season ticket loan
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Cycle to Work Scheme
Application Process
Please download and complete our Employment Application Form for Finance and Admin Officer below, and send it to a dedicated email address (which can be found on the last page of the Job Description PDF below) with the subject heading “Job Application for Finance and Admin Officer” no later than 10:00 am (BST) on 29th April 2024.
Successful shortlisted candidates will be notified by COB 1st May 2024.
Interviews are expected to take place on 7th - 8th May 2024 online.
This opportunity is also listed on our website: https://humanists.international/about/work-with-us/
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Caseworker
Forces Employment Charity is seeking an experienced and highly motivated Caseworker to join our team working on the CFO (Co-financing Organisation) programme in partnership with the probation service. In this role, you will provide specialist support to veterans within the criminal justice system, focused on early intervention, support and diversion to prevent re-offending. You will work closely with probation staff, partner organisations and lead providers to identify, engage and deliver emotional and practical support to veteran clients.
This is a Full-time 35 hours per week, home based role with regular attendance at Lewisham and Croydon Activity Hubs and frequent travel throughout the UK. This role has a salary £29,000 pa.
This will be a fixed term contract till 31 July 2024.
Role Overview:
For the CFO programme, Forces Employment Charity is working in partnership with probation service staff and other partner organisations to provide specialist support for veterans in the justice system.This support is focused on early intervention, support and diversion at point of contact with justice system in order to prevent re-offending.
The successful applicant will be providing activities and support to clients within a formal contractual framework working to challenging targets.The role holder will need a strong beneficiary focus and the ability to rapidly form relationships with partners and local agencies.
Key Responsibilities:
- Work with partners to identify and engage veterans with the CFO Programme.
- Undertake needs assessments with each veteran and jointly develop their support plan.
- Work as part of a team, together with Probation Service Staff and Lead Provider staff, was well as partner organisations providing specialist support.
- Deliver emotional and practical support to veterans working with partner organisations to provide specialist support for each individual as required.
- Work with the veteran to secure employment.
- Optimise the delivery of activities which are separately billed as part of CFO Programme.
- Ensure that all activity is recorded on the MOJ CATs system, or other system as required by the contract.
- Deliver any further activities reasonably required by the Op Nova National Manager or CFO Contract Manager, the Nova National Manager and the Forces Employment Charity.
Essential Competencies:
- Understanding, empathy and knowledge of ex-forces personnel and the challenges they may face.
- Highly motivated and independent, capable of working remotely from their line manager.
- Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the criminal justice system.
- Commitment to working with each veteran without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
- Experience of working with people using a mentoring or coaching approach to engage and support the individuals we work with change their lives.
- Experience of working with others as part of a multi-disciplinary team.
- Excellent communication, organisation and IT/CRM skills.
- Excellent team players who will contribute to a diverse and dedicated team.
- Driving licence and use of own car.
Security Clearance
The successful candidate will be required to undergo a Disclosure and Barring Service (Enhanced) check and Non-Police Personnel Vetting (NPPV) Level 2 security clearance.
If you are passionate about supporting veterans, resilient, and an exceptional team player, please apply with your CV and cover letter by midnight at 12:00 AM by 10th May 2024.
Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates.
Who we are:
The National Autistic Society is here to transform lives, change attitudes and create a society that works for autistic people.
We transform lives by providing support, information and practical advice for the 700,000 autistic adults and children in the UK, as well as their three million family members and carers. Since 1962, autistic people have turned to us at key moments or challenging times in their lives, be it getting a diagnosis, going to school or finding work.
The Autism Know How department, which this role sits within, supports organisations across sectors to improve both understanding and practice for professionals and employees in order to help to transform the lives of autistic people and families. We do this through diagnostic services, training, accreditation, consultancy and conferences.
What we can offer you:
- Auto-enrolled Pension Scheme
- 25 days annual leave plus bank holidays
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
- Healthcare Cash Plan
- Life Assurance at 2 x base salary
- A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
- Access to a 24-hour Employee Assistance Programme & counselling programme
- Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free!
Who we are looking for:
A Permanent Customer Relations and Sales Officer to work as part of a centralised sales team, which leads all Autism Know How sales, logistic and customer support enquiries.
Managing all aspects of the customer sales journey, this role will lead and deliver an effective, timely and professional customer journey and experience, maximising income potential and repeat business to ensure performance against team sales targets and to enable the society to continue to improve its offering for autistic people.
This role will work closely with colleagues across Autism Know How, Marketing, CRM and Business Development departments, and other relevant NAS teams where required.
This role will also deliver general administration and data processing as required.
To view the job description, please click here.
Where you will be working:
Home based, with occasional travel when required.
How to apply:
- To apply for this role please click the Apply button below
- When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.
We are an equal opportunities employer.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking an experienced and ambitious individual who can take on the role of Fundraising Officer.
Fundraising Officer
Location: Home-based
Hours of Work: 30 to 37.5 hours
Contract: Permanent
Salary: £24,000 to £26,000 per annum, pro rata
Reporting to: Head of Income Generation
Air Ambulances UK
Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.
Purpose of Post
The Fundraising Officer will be a key member of our ambitious and friendly Income Generation team helping to support the team across a number of national partnership income streams.
The role will have responsibility for responding to enquiries via post, email and telephone, and ensuring income and general information is captured accurately on Donorfy (CRM system).
Key Responsibilities
- Manage and develop a mixed pipeline of national partners and prospects including researching, making approaches, applications, and stewardship activities.
- Coordinate and support fundraising campaigns and events for partners.
- Responsible for welcoming, assisting and responding to enquiries AAUK receives over telephone, email, and post.
- Responsible for thanking national supporters, adapting, and personalising templates as needed to deliver high quality thank you letters in a timely manner.
- Enter and maintain accurate records on our fundraising database, Donorfy including financial information and to proactively identify how to improve processes.
- Provide general administrative support across the team as required.
Benefits
- 36 days annual leave including Bank Holidays FTE
- Access to an employee assistance programme
- Work from home allowance
- Access to the Blue Light Card and Blue Light Events
- Pension contributions
- Development opportunities
Closing date: Please do not delay your application as we will be reviewing applications when received and scheduling interviews as soon as possible.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role.
TO APPLY:
If you feel you have the skills and experience we’re looking for, please apply now!
Please read the attached Job Description before applying by CV and covering letter. Your covering letter should clearly and succinctly demonstrate how you meet the person specification.
Commitment to Diversity & Inclusion:
AAUK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.
No agencies please.
If you feel you have the skills and experience, we’re looking for, please apply now!
Application is by CV and covering letter. Your covering letter should clearly and succinctly demonstrate how you meet the person specification.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The role
As Welfare Officer you will work alongside four National Support Coordinators, ensuring our members receive welfare and benefit related information, advice, and guidance via telephone, zoom meetings, and email.
We are looking for someone to work 9am – 5pm Monday to Friday. There will be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required.
Who are we looking for?
The successful candidate will have a minimum of 2 years’ experience of working within a similar role.
A keen interest in or a knowledge/experience of charitable support provision is essential.
We are a looking for an innovative self-starter to join our small national team of 16 staff. You must be an excellent communicator, with experience of using databases, ability to meet deadlines and work on your own initiative. If this sounds like you, we would love to hear from you.
Who are we?
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness, as it is a little-unknown condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the illness.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including access to specialist welfare and benefits advice.
Myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenia’s are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender, or nationality. Myasthenia gravis, ocular myasthenia, and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Investment in your personal and professional development
Only applicants with a tailored covering letter will be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
A medium sized health education charity is seeking a Finance Officer on a full-time, permanent basis.
The organisation is an established charity that provides information and guidance on various aspects of veganism. Services range from general advice on vegan lifestyle – diet, travel, shopping etc, campaigning activities, additional services to charity members, and the certification and labelling of products based on their internationally recognised Vegan Trademark.
The organisation has around 65 staff with a turnover of around £4 million annually. Their central offices are in Birmingham, however this role can be taken on almost exclusively remotely – it is anticipated that there will be approximately 6 journeys per year required either to the Birmingham office or another mutually agreeable location – for staff events and meetings.
The role sits within a small finance team of 3, and will be highly varied covering most aspects of transactional finance. The starting salary is between £29,413 - £31,508, however they have regular salary reviews and growth in the role is possible. They also have an excellent benefits package including a pension scheme, employee assistance programme, 28 days leave + bank holidays, plus additional leave available as part of a sustainable transportation climate perks policy.
The ideal candidate will be AAT part-qualified with experience in a similar Finance Officer level role. Exposure to double-entry bookkeeping and an understanding of charity finance would be an advantage. Experience with Sage accounting is also useful. The organisation is a flexible employer and although the role is ultimately permanent they welcome applicants wishing to be considered on a part-time basis as part of a job share, and will also consider candidates on a shorter term fixed term contract basis if this is preferable to a permanent contract initially.
It is expected that staff adhere to a vegan lifestyle as much as possible, however being vegan is not a pre-requisite.
Typical duties will include:
-Work closely with the sales team and raise invoices in accordance with the sales process.
-Support the credit control function and chase outstanding payments for renewals and new business.
-Provide up-to-date debtor ledger reports as required.
-Process invoices and expenses for payment ensuring adherence to internal purchase policies and procedures.
-Provide support and guidance to staff members and chase outstanding documentation to ensure correct processes are always followed.
-On a weekly basis, process supplier payments and staff expenses online ready for authorisation.
-Support the reconciliation of bank accounts, credit cards, merchant platforms and aggregators.
-Maintain responsibility of designated balance sheet codes and assist with the preparation of month-end reporting.
-Ensure balance sheets are kept up to date in readiness for year-end and annual audit.
-Work closely with the Finance Manager and support the Auditor during the annual financial audit.
-Assist with the development of financial policies, streamline processes, production of working instructions and training materials.
-Support the development of financial business critical systems and processes to increase efficiency and improve user journeys.
-Investigate, report and where necessary make improvements to minimise non-compliance to ensure robust policies and procedures.
-Support the Finance Manager and make suggestions for continuous improvement of systems and processes to support business requirements.
-Support the management of the finance mailboxes and respond to emails in a timely manner.
-Act as the first point of contact and provide timely responses to internal and external stakeholders, customers and suppliers by email and over the telephone.
Candidate requirements:
-AAT part or fully-qualified
-Minimum of 2 years’ experience in a customer service environment.
-Good working knowledge of day-to-day transactional finance, including all aspects of purchase and sales ledger, credit control, bank reconciliation, balance sheet reconciliation and journal entries.
-A working knowledge of VAT.
-Excellent customer service skills.
-Experience of using accounting software – Sage Cloud /Sage Intact desirable
-Knowledge and experience of working with databases and CRM systems.
-An understanding of charity finance is desirable but not essential
Closing date: Thursday 25th April
Interviews: W/c 29th April
Please send your CV for further consideration.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have a prowess for political engagement and community building with exceptional relationship building skills?
Our Director of Delivery will be responsible for ensuring our mission critical functions are resourced, high performing and making a real impact.
You'll need to hit the ground running in this general election year, and have a demonstrable ability to successfully lead a team to drive outcomes and quality.
You'll have a natural aptitude for leading projects and some experience of identifying, securing and delivering income generating client relationships, ensuring efficient coordination and maximum impact.
You'll likely already be a successful team leader, looking for a unique opportunity like this to make that all-important step from manager to senior leader, learning on the job and developing while you deliver.
For our perfect candidate we prioritise ambition, energy, enthusiasm and a willingness to learn over ticking all the boxes!
Are you passionate about driving change, fostering inclusivity and making a tangible impact for the climate and nature crises? HFTF has an amazing opportunity for someone to do just that. You will want to:
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Lead our talented and enthusiastic team to deliver our projects and develop successful partnerships
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Learn about becoming an effective Director at a charity
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Work with a supportive board and develop yourself for your next career step
Apply now and be part of a dynamic organisation committed to creating meaningful change.
About Us
Hope for the Future is a climate change charity that trains communities, groups and individuals to work with politicians on climate change. Our vision is to see politicians of all political persuasions joining together with each other and with communities across the UK to drive inclusive action on the climate and nature crises.
We operate nationally at a grassroots level, linking constituents with their elected representatives, running training and holding events.
We are currently seeking a Director of Delivery to join our team on a full-time, permanent basis.
The Benefits
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Salary of £41,976 (with a £3,000 London weighting for qualifying postcode areas)
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30 days' annual leave plus bank holidays
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Employers’ Pension Contribution
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Cycle to Work Scheme
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Season Ticket Loan Scheme
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Wellbeing support
The Role
You will have specific responsibility for:
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Growing HFTF’s impact, leading and overseeing the delivery of HFTF’s delivery projects and programmes and working with staff to ensure delivery targets are met
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Effective line management of the Policy & Engagement Officers, leading, supporting, managing and motivating staff,
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Supporting the Policy and Engagement team with work as required
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Developing and overseeing the monitoring and evaluation and impact measurement for fundraising bids and reports to funders.
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Acting as the lead contact for Hope for the Future’s network of partner organisations growing HFTF’s paid partnership work
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Ensuring that we are engaging new constituents and that we are working towards reaching and representing all sectors of society.
Other responsibilities
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Regularly travel around the country to workshops and meetings and to the head office in Sheffield.
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Networking to seek new partners and clients for the purpose of acquiring new training requests and potential collaborative work (paid partnerships)
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Representing the organisation at events,conferences, and partnership meetings and in external communications
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Continually championing the values, mission and vision of Hope for the Future to strengthen democratic engagement and drive inclusive action on the climate and nature crises.
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Maintain an awareness of advances in the climate and nature movement and national/ local politics.
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Maintain a strong working knowledge of climate change developments in Parliament, including changes to policy and specific MP involvement in such developments.
The ideal candidate will have
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Excellent organisational , prioritisation and communication skills
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A high level of autonomy and self-motivation, with an ability to think independently and solve problems proactively
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Excellent interpersonal, influencing and negotiating skills across a range of professional and community settings
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Strong IT skills, understanding of digital communications, analysis of data and creating reports.
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Strong multidisciplinary project, programme and resource management skills with the ability to ensure delivery targets are achieved.
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Minimum 2 - 3 years in a management, leadership or operational delivery role within a not-for-profit, NGO, social enterprise, charity or similar organisation.
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Experience and success in leading, supporting, motivating and managing and coordinating a team to work towards delivering an organisation's strategic goals
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Experience in building and maintaining effective partnerships and networks with external organisations.
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A strong working knowledge of the UK political system and with national and local political structures and processes
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Experience of working with elected representatives
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Experience of delivering, monitoring and evaluating effective community engagement campaigns / outreach work
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Experience of designing and facilitating workshops, trainings, both online and in-person
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An understanding of monitoring and evaluation and impact measurement
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Ability to seamlessly operate at a strategic and tactical level, leading by example and rolling up sleeves when necessary
Hope for the Future is an equal opportunities employer, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive we are, the better our work will be.
Applications will be reviewed on a rolling basis and we may close this opportunity early if an exceptional candidate is identified
The client requests no contact from agencies or media sales.
Job description
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
We are seeking a Fundraising Coordinator (Individual Giving) to join our small but dynamic Fundraising team.
The role requires excellent donor care and stewardship skills. All forms of communication will be required including the proactive use of digital channels such as the website and social media platforms.
The Individual Giving Fundraiser will play a vital role in increasing income from our existing supporters. You will support donor acquisition as well as taking the lead on retention of our supporters across multiple channels including cash appeals, regular giving, lottery and in celebration giving. The role will also support the Head of Income in the delivery of a legacy and major donor program.
You will develop and deliver excellent stewardship programmes that drive retention by deepening audience understanding of the challenges that people affected by cleft face and the impact that their donations make. Using data and insight, you’ll deliver compelling campaigns, with people affected by cleft right at the centre. You’ll use creative tools and techniques to demonstrate impact and inspire future action.
The ideal candidate is a creative and confident communicator who shares our values and our staff team’s dedication to supporting the UK cleft community.
How to Apply
Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.
Applications close: Monday 13th May at 12.00 (noon)
Interviews: Thursday 23rd May (via Zoom)
Start date: ASAP
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Urban Saints are looking to recruit a new Communications Manager to join the team. This is a critical role, where you will be taking a lead to ensure that Urban Saints' internal and external communications are as effective as they can be. You will manage the Communications Team to ensure effective delivery of our communications strategy that promotes the identity and values of Urban Saints. Working with all other branches of Urban Saints, you will also maintain overall responsibility for ensuring that Urban Saints communicates well with the wide range of audiences we are seeking to connect with.
The ideal candidate will be one who understands and is passionate about ministry, particularly with opportunities provided through communications. They will also be experienced and confident with all primary channels and tools within the communications and marketing arena. We are also looking for someone who possesses a strategic mindset who is able to act as advisor to the CEO on Communications and Marketing matters, and to achieve impact through partnership and networking.
When joining Urban Saints, you’ll enjoy benefits including:
- 25 days holiday (pro-rata) plus eight days bank holidays (pro-rata).
- Pension scheme: we contribute 6% to the Urban Saints pension scheme.
- Life assurance: you will receive life assurance cover to the value of four times your annual pensionable salary.
- Homeworking allowance.
- Eight Volunteering days (pro-rata): you will have an opportunity to volunteer for one of our events or a similar charity of choice.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Corporate and Community Fundraising Manager
Job title: Corporate and Community Fundraising Manager
Employer: Rowan Alba
Time: Part time – to be agreed, with an initial fixed term for review
Salary: £36,500 per annum based on working 35 hours per week, pro rata if working less than 35 hours
Location:Working from home with occasional meetings in Edinburgh
Closing date: 3rd May 2024 (We reserve the right to close the advert early if a suitable candidate is found.)
Role
Rowan Alba works to end homelessness in Edinburgh by providing permanent supported homes and building relationships with individuals in crisis. We also work in our communities with volunteers who provide vital support to the most vulnerable in an attempt to prevent homelessness. Our experience lends itself to exemplar training programmes aimed at helping employers understand conditions around addictions.
We are seeking an enthusiastic and confident communicator for the new role of Corporate and Community Fundraising Manager to increase awareness of our work and develop new funding streams from individual, community and corporate partnerships.
You will be a creative, organised and motivated individual with a positive track record in working independently to develop corporate and community funder relationships.
Working alongside our Communications Manager, Trusts and Grants Fundraising Manager and Leadership Team you will develop an engagement strategy to help increase awareness of our work and raise vital funds to support our organisational development including the creation of new permanent homes for individuals with long-term experience of homelessness.
Main duties and responsibilities will include:
- Developing and maintaining relationships with new and existing corporate partners
- Developing opportunities to deliver training to corporate staff and organising volunteering activities
- Working with staff and volunteers to develop and implement community fundraising opportunities including sponsorship activities and local events
- Organising events for key stakeholders to increase Rowan Alba profile
- Managing relevant KPIs and appropriate CRM system for all individual and corporate funder communication and outcomes
- Ensuring the organisation adheres to the codes of fundraising practice set by the Fundraising Regulator
Core competencies
- Experience in relationship building and delivering long term funding support from a variety of sources
- Excellent presentation, verbal and written skills
- Ability to manage a varied workload and work independently, and with a small core team
- Experience of event organisation and management including working with volunteers
- Administrative skills and experience in use of appropriate CRM solutions, cloud-based platforms such as SharePoint, Zoom, Teams
- Demonstrate respect and compassion to the people we work with and represent Rowan Alba positively and professionally at all times
What you can expect from us
Salary: £36,500 per annum, based on working 35 hours per week, pro rata if working less than 35 hours
Job Type: Part Time
Contract Type: To be agreed, with an initial fixed term for review
Info: 28 days annual leave plus 4 public holidays (based on working 35 hours per week, pro rata if working less than 35 hours) and contributory pension scheme
Location: Working from home with occasional meetings in Edinburgh
For more information about the job, please visiting our website for the job description & person specification.
If you are interested in the post, please download the application form visiting our website and returning it to Jamie Beaton via email or by post to 1 Lochrin Square, 92-98 Fountainbridge, Edinburgh, EH3 9QA, FAO Jamie Beaton at Rowan Alba.
The client requests no contact from agencies or media sales.
Role outline and purpose
The Trussell Trust are seeking a Philanthropy Executive - Trusts to join our high-performing Trusts team. The role supports the Trussell Trust by raising money from charitable trusts, focusing specifically on Tier 3 trusts (giving up to c.£10,000). You will coordinate a programme of regular stewardship communications to our current givers, fundraise from new prospects through mailings and occasional applications, provide administrative support to the wider team, and ensure that records of communications are kept up to date.
Responsibilities
• Coordinate and send mass mailings to Tier 3 charitable trusts, thanking supporters and requesting further support where appropriate
• Develop compelling, persuasive and up-to-date bulk communications to encourage Tier 3 trusts to give regularly, and keep them informed of the Trussell Trust’s achievements and future plans, coordinating with other fundraising teams where appropriate
• Manage a caseload of c.500 Tier 3 trusts, maintaining accurate records on our CRM database and carrying out analysis on these trusts as necessary
• Liaise with the Supporter Care and Trusts team to ensure that gifts from trusts are coded, thanked and recorded correctly on our database
• Create and submit occasional funding applications and impact reports for Tier 3 trusts, and offer support to the wider team with their trusts where necessary
• Manage the Trusts team inbox, providing first point of contact for enquiries and colleagues, and fielding them to the relevant Trusts team members.
Person Specification
Technical skills and minimum knowledge:
• Excellent communication skills, including a high standard of written English
• A high standard of personal organisation and autonomy
• A high level of numeracy and IT literacy, including proficiency using Outlook, Microsoft Office suite
• Ability to work on multiple projects, identifying conflicting demands and establishing clear priorities to meet deadlines
• Ability to distil large volumes of information and detail into compelling and succinct communications using a variety of methods.
Behaviours and competencies:
• Demonstrate a commitment to the values of the Trussell Trust Demonstrate empathy for people from disadvantaged, marginalised or socially- excluded backgrounds
• Diplomatic, with ability to forge positive working relationships
• Naturally collaborative and flexible in your approach
The client requests no contact from agencies or media sales.
Are you a warm, engaging and exceptional online workshop and training facilitator passionate about social justice?
About the role
We know kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident and empowered to do that. A new training contract with the Department for Education will support this outcome.
This role is pivotal in supporting kinship carers to understand what being a kinship carer actually means, what choices are available to them and how to access the information and advice they need for their kinship families in England.
You’ll facilitate our online introductory training workshops for kinship carers, alongside a kinship experienced colleague.
You’ll join a new team – Advice, Training and Information who will be resolute about creating a positive and impactful learning experience for all kinship carers in England.
A strong facilitator and communicator, you will need to be (or become) a Zoom whizz, confident in using breakout rooms and all the extras, calm under pressure (sometimes technology lets us down) and able to deliver exceptional online workshops and training to small and large audiences. We’ll also ask you to support one-off in person training occasionally.
Being interactive, engaging and able to read the ‘online’ room are essentials for this role. You’ll be curious – and always thinking about how you can improve your delivery and the experience for kinship carers. We’re building a team who is open, focused on the needs of kinship carers and who are looking to continuously and positively improve.
As part of this new training service, you’ll receive all the training and development to support you to succeed in this role. This may include overnight stays as part of induction and training.
What you’ll need to achieve in this role:
Key responsibilities:
· Deliver and lead exceptional online introductory training workshops to kinship carers in England (individual target - between 40-50 over a 12-month period). Confident and frictionless use of Zoom (including breakout rooms and other tools) to deliver a high-quality training experience.
· Consistent approach across training experiences, following manualisation processes.
· An in-depth understanding of kinship care in England (we’ll provide training and support).
· Ensure KPIs for service delivery (including feedback and evaluation) are met including kinship carer experiences (90% service user satisfaction).
· Occasional face-to-face training delivery (for regional roadshows where appropriate).
· Ongoing continuous development of training resources and delivery using insight, data and participation from kinship carers.
· Ensure training is accessible and adapted as required.
· Be comfortable being a ‘face’ for the service in promotion and online resources.
· Take part in creating online content, including being confident in front of the camera to produce video and verbal content to add to our online resources, advice and guidance.
· Contribute to online resources as required.
· Take accountability for using Salesforce effectively as our case management system to support service delivery learning, high performance and evaluation. Ensure excellent administration in your delivery, keeping to deadlines.
· Work closely with Advice Service, Peer Support Service and Programmes teams to create onward referral pathways.
· Work with local authority partners to create regional content for online introductory training workshops.
· Ensure tone of voice, language and brand are in line with Kinship guidelines. Contribute positive active learning and proactively create opportunities to understand kinship carers needs for training (using learning logs).
· Contribute to case studies demonstrating impact of training services alongside ongoing insight to influence policy and campaigning development.
· Actively contribute to delivering high performance across the team. Commitment to personal development.
· Live the Kinship values and behaviours daily, embedding collaboration and learning with others across the organisation as part of your role.
What you’ll bring (your experience):
Knowledge, abilities, skills and experience
Essential
· Substantial experience delivering engaging online training and workshops for diverse audiences, or transferable skills which demonstrate excellent communication and presentation skills.
· Demonstrable experience of using Zoom to a high level to deliver training (using breakout rooms and other tools to support and enhance facilitation). or transferable skills which demonstrate the ability to learn and develop excellent technical skills.
· High quality and professional facilitation skills, or transferable skills which demonstrate excellent communication and presentation skills.
· Demonstrable experience of holding clear boundaries and managing unforeseen circumstances (like disruptive behaviour) within training contexts, or transferable skills which demonstrate your ability to manage boundaries and unforeseen circumstances in a professional context.
· Proven experience of delivering training workshops which deliver impact and learning outcomes for participants, or transferable skills which demonstrate your ability to deliver positive outcomes in a professional context.
· Excellent PowerPoint skills.
· Experience of working with communities with different levels of digital literacy. Ability to develop in-depth subject knowledge (kinship care for example) to deliver consistent and up to date content.
· Excellent written, verbal and visual communications with high attention to detail, representing Kinship and this new training service with conviction and professionalism.
· High degree of confidence using technology, or willingness to develop and take accountability for using technology.
· Willingness to think outside of the box and ability to work with others to work in non-traditional ways to achieve change for kinship carers and their families.
· A positive, can-do, solutions driven attitude that helps contribute to a clear learning culture for the team.
· Ability to work on your own initiative and manage a complex and varied workload to successfully meet project deadlines and targets.
· To act at all times in the best interest of Kinship and the families we support. Resilience when dealing with challenging and sensitive issues.
· Non-judgemental (reflected in language and behaviour).
Desirable experience and knowledge:
· Experience presenting content in video format.
· Experience of using Salesforce.
· Knowledge and understanding of kinship care and/or children and families who need support.
General attributes:
· Commitment to equal opportunities and diversity and a respectful approach to working with people from a range of backgrounds.
· Flexible and willing to travel for work occasionally across England.
· Excellent written and spoken English
· Right to work in the UK
Your main relationships will be with:
· Team Leader - Online
· Training and Learning Lead
· Training team colleagues including Training Facilitators
· Training Officers
· Associate Director of Advice, Training and Information
· Advice, Programmes and Peer Support Teams
· Kinship carers
The client requests no contact from agencies or media sales.
About Northorpe Hall Child & Family Trust
We are a charity based in Kirklees, West Yorkshire with a commitment to working with and supporting children and young people under the age of 25 who are facing disadvantage in their lives.
A large part of our work involves supporting the mental and emotional health of children and young people including supporting families where this will positively impact on young people’s mental health and well-being.
We deliver support, services, activities and events from our beautiful buildings and grounds in Mirfield. The site provides safe and therapeutic spaces which promote wellbeing as well as hosting weddings and events in the Northorpe Barn.
We are a dynamic and friendly organisation dedicated to improving the lives of children and young people and looking for people who share our passion for improving young lives.
The role
This is a pivotal and exciting new role, with huge scope and freedom to diversify and generate income for the Trust. You will be responsible for building up a strong and sustainable supporter base by working with a range of funders including trusts, foundations and corporate sponsors, building and maintaining relationships that last.
We are looking for someone with experience in generating income and our ideal candidate will be creative, proactive, dynamic, determined and enthusiastic. The role requires excellent engagement and communication skills, both to help raise the profile of the Trust (and the important work we do) and to win the hearts and minds of a range potential donors from individuals through to corporate and charitable foundations.
You will be passionate about improving the lives of children, young people and families and use this platform to draw in funding from a range of sources whilst sharing stories of the impact fundraised income is making. By joining us you will truly help to improve young lives.
West Yorkshire based Charity working with and supporting children and young people under the age of 25 who are facing disadvantage in their lives.
The client requests no contact from agencies or media sales.
Are you a warm, engaging and exceptional online workshop and training facilitator passionate about social justice?
About Kinship:
If you’re passionate about purpose – real change for real people, then now is a good time to join us. We are Kinship.
We support grandparents, siblings, aunts, uncles, other family members and friends who step up to raise children when their parents can’t.
Our vision is for a society where every kinship family has the recognition, value and support they need and deserve.
What you need to know about this role:
We know kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident and empowered to do that. A new training contract with the Department for Education will support this outcome.
This role is pivotal in supporting kinship carers to understand what being a kinship carer actually means, what choices are available to them and how to access the information and advice they need for their kinship families in England.
You’ll be part of a team delivering regional roadshows across the country. You’ll help facilitate on the day, presenting to kinship carers across England. Alongside roadshows you’ll deliver introductory training at local peer support groups.
You’ll join a new team – Advice, Training and Information who will be resolute about creating a positive and impactful learning experience for all kinship carers in England. A strong facilitator and communicator, you will need to be great at presenting content to kinship carers. You’ll need to calm under pressure and able to deliver exceptional in person workshops and training to small and large audiences.
Being interactive, engaging and able to read the room are essentials for this role. You’ll be curious – and always thinking about how you can improve your delivery and the experience for kinship carers. We’re building a team who is open, focussed on the needs of kinship carers and who are looking to continuously and positively improve.
As part of this new training service, you’ll receive all the training and development to support you to succeed in this role. This may include overnight stays as part of induction and training. This is a role that will need to travel and we’re happy to discuss how this could work best if you have kinship caring responsibilities. You will not be responsible for logistics.
What you’ll need to achieve in this role:
-
Co-delivering exceptional in person introductory roadshows to kinship carers in England (16 over a 12-month period) as part of a delivery team.
-
Leading exceptional in person introductory workshops to peer support groups in England (individual target - 20-30 over a 12-month period).
-
An in-depth understanding of kinship care in England (we’ll provide training and support).
-
Consistent approach across training experiences, following manualisation processes.
-
Effectively facilitating roundtable discussions (as part of the roadshow format).
-
Supporting consultation events with kinship carers to support co-design of the service.
-
Ensuring KPIs for service delivery (including feedback and evaluation) are met including kinship carer experiences (90% service user satisfaction).
-
Ongoing continuous development of training resources and delivery using insight, data and participation from kinship carers.
-
Ensuring training is accessible and adapted as required.
-
Be comfortable being a ‘face’ for the service in promotion, in person and for online resources.
-
Take part in creating online content, including being confident in front of the camera to produce video and verbal content to add to our online resources, advice and guidance.
-
Contribute to online resources as required.
-
Take accountability for using Salesforce effectively as our case management system to support service delivery learning, high performance and evaluation. Ensure excellent administration in your delivery, keeping to deadlines.
-
Work closely with Advice Service, Peer Support Service and Programmes teams to create onward referral pathways.
-
Work with local authority partners to create regional content for in person introductory training workshops at peer support groups.
-
Ensure tone of voice, language and brand are in line with Kinship guidelines. Contribute positive active learning and proactively create opportunities to understand kinship carers needs for training (using learning logs).
-
Contribute to case studies demonstrating impact of training service alongside ongoing insight to influence policy and campaigning development.
-
Actively contribute to a delivering high performance across the team. Commitment to personal development.
-
Live the Kinship values and behaviours daily, embedding collaboration and learning with others across the organisation as part of your role.
What you’ll bring (your experience):
Essential experience, skills and abilities:
-
Substantial experience delivering engaging in-person training and workshops for diverse audiences, or transferable skills which demonstrate excellent communication and presentation skills.
-
High quality and professional in-person facilitation skills, or transferable skills which demonstrate excellent communication and presentation skills.
-
Demonstrable experience of holding clear boundaries and managing unforeseen circumstances (like disruptive behaviour) within training contexts, or transferable skills which demonstrate your ability to manage boundaries and unforeseen circumstances in a professional context.
-
Proven experience of delivering training workshops which deliver impact and learning outcomes for participants, or transferable skills which demonstrate your ability to deliver positive outcomes in a professional context.
-
Excellent Powerpoint skills.
-
Experience of working with communities with different levels of digital literacy. Ability to develop in-depth subject knowledge (kinship care for example) to deliver consistent and up to date content.
-
Excellent written, verbal and visual communications with high attention to detail, representing Kinship and this new training service with conviction and professionalism.
-
High degree of confidence using technology, or willingness to develop and take accountability for using technology.
-
Willingness to think outside of the box and ability to work with others to work in non-traditional ways to achieve change for kinship carers and their families.
-
A positive, can-do, solutions driven attitude that helps contribute to a clear learning culture for the team.
-
Ability to work on your own initiative and manage a complex and varied workload to successfully meet project deadlines and targets.
-
To act at all times in the best interest of Kinship and the families we support. Resilience when dealing with challenging and sensitive issues.
-
Non-judgemental (reflected in language and behaviour).
The client requests no contact from agencies or media sales.
Contract Type: Permanent
Hours per week: 21
Salary: £40,700 (FTE)
Closing Date: 21 April 2024
Interview dates start from: 29 April 2024
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Their anxieties are deep. Their education, mental health and social lives suffer. Their futures feel very uncertain. They need tailored psychosocial support and they need to know that their voices and unique needs are being heard and understood. We’re there to make sure that happens.
We know what a better future could look like for children and young people with cancer. And we know what we need to do to make that future a reality. We know we need to push harder, reach further and work smarter. And we know we need the right people on our team to help us get there. People like you.
About the role
At Young Lives vs Cancer, we know that children, young people and parents with lived experience of childhood cancer are the best people to guide and shape the work that we do. A commitment to Voice is a commitment to listening to, collaborating with and championing the people we support to create meaningful change and a better future for all children and young people living with or after cancer.
As Voice Manager, you will work with the Head of Voice to deliver our Voice strategy and deliver a high-quality Voice team in order to enable young cancer patients and their families to have a stronger voice, inside and outside the organisation - not just to contribute, but also to challenge, giving the power to them to amplify their voice and make positive change.
Our Voice team is a key part of the Policy, Communications and Voice Directorate, which synthesises our policy, research, campaigning, voice, media & brand, digital and communication work. If you want to join us in working together to build a strong, effective system of support for young cancer patients and their families, we want to hear from you.
We would love to hear from you if you have experience of:
• Service user involvement and youth participation
• Communicating with different audiences and building strong relationships with internal and external stakeholders
• Collaborating with and influencing colleagues and beneficiaries to support involvement and co-production
• Managing a team / line management experience
• Sound written communication skills, including report writing and writing for digital channels
• Using digital platforms/CRM systems to build and engage networks and communities (desirable)
Young Lives vs Cancer is open to and in support of flexible working. Your flexibility requirements and that of the role will be discussed at interview stage with you.
This role is home-based and can be based anywhere in the UK with occasional visits to Young Lives vs Cancer workplaces.
This role is subject to an Enhanced Criminal Record Check. In the event of a successful application a Disclosure report will be sought.
Interviews are planned to take place on 29th April.
Diversity declaration
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.
We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.
Accessibility
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please get in touch with us if you would like to discuss any specific requirements.
What we offer
In return for your commitment, we offer a great reward package, which includes generous annual and family/ caring leave entitlements, enhanced pension and employee savings scheme.
If you join us, you will be part of a community that is committed make a difference to the lives of children and young people with cancer. Young Lives vs Cancer is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
You may have experience of the following: Voice Engagement Coordinator, Youth Advocacy Coordinator, Participation Strategy Manager, Community Voice Advocate, Inclusion and Participation Manager, Youth Engagement and Empowerment Officer, Patient Voice Liaison Officer, Family Advocacy Coordinator, Collaborative Voice Facilitator, Empowerment and Inclusion Specialist, etc.
REF-212 644