Customer Development Assistants Jobs in Central London, Greater London
NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million people.
NHS Providers’ Development programmes team delivered a range of training and development activities for NHS boards and foundation trust governors. The team delivers over 200 events annually. We are looking for a senior development programmes coordinator to take responsibility for the efficient coordination of this work, elements of which are delivered virtually, in-person or hybrid.
In addition, the postholder will have responsibility for the effective line management to some of the team’s programme administrators/assistants.
This is an exciting opportunity for someone to join a busy, high-performing team working across two of NHS Providers’ successful programmes – GovernWell and the Board Development Programme. The individual should have excellent programme coordination skills, the ability to work effectively across multiple projects will be critical to success. The postholder will be an excellent communicator with the ability to liaise with colleagues and external stakeholders at all levels both internally and externally. They must be able to work flexibly, both independently and as part of a team. Along with being analytical and insightful, the postholder will be highly organised with a keen eye for detail. This role will involve line management responsibilities, experience is desirable.
.
Please also complete the online interactive equal opportunities monitoring form as part of your application.
Role Summary
This role will support the expanding Fundraising & Engagement team with all fundraising activities to ensure that good relationships are maintained with all Alcohol Change UK (ACUK) supporters. The Fundraising and Engagement Assistant will undertake the financial administration and recording of all fundraising income as well as being the first point of contact for the team ensuring ACUK delivers high levels of supporter care.
Reports to: Fundraising & Engagement Manager
Direct reports: none
Location: Kings Cross, London, WC1X 9NW (minimum of 3 days per week in office)
Status, hours: Permenant
Salary: Grade E: salary in the range £24,551 to £27,586 (depending on skills, knowledge and experience) plus benefits
Key Tasks and Responsibilities
Fundraising
-
Coordinating ACUK’s CRM system (ThankQ) and ensuring data accuracy including:
- New donor details, communications with supporters, gift aid and consent purposes
- Championing data cleansing and monthly de-duping of contacts
-
Coordinating all general fundraising enquiries including phone calls, fundraising & engagement email inboxes (providing holiday cover for the training & consultancy inbox) and post.
-
Coordinating lead generation from third party challenge event companies and converting leads into participants
-
Coordinating fundraising resources and merchandise including;
- Sending out materials to supporters
- Compiling fulfilment reports from online shop and sending over to fulfilment agency
- Monitoring stock levels of fundraising materials and shop merchandise
-
Maintaining up to date filing systems
-
Supporting with research for Trusts & Foundation applications
-
Processing all physical (cash and cheques) and online donations received in accordance with ACUK’s cash handling procedures, including;
- Counting and processing cheques/cash
- Logging all donations on a central post sheet
- Processing and reporting on all donations received through the ACUK website and all third-party platforms
- Ensuring all donors are thanked in a timely manner in line with their communication preferences
- Importing all donation data to ThankQ
Engagement programme
-
Act as the first point of contact for enquiries from our volunteers (Community Champions) and, alongside the Fundraising & Engagement Manager, steward our volunteers including the coordination of volunteer activities.
-
Identify opportunities for supporters of different types to discover new ways to engage with them (for example helping donors become campaigners or encouraging cultural change activists to become community fundraisers, etc).
Cross-organisational Role
-
Work closely with colleagues across the charity to support their work and to act as ‘one team’.
-
Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working.
-
Contribute actively and positively to charity-wide strategies.
Other Duties
-
Continually develop your knowledge of alcohol harm and solutions to it.
-
Act as a positive ambassador for Alcohol Change UK at all times.
-
Know, embrace and actively uphold the values of Alcohol Change UK at all times.
-
Work flexible hours as necessary to meet the needs of the charity, time off in lieu will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are recruiting for a Fundraising Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients
We are an ambitious Hospital charity with an exciting opportunity to join us on our team as a Fundraising Assistant, initially on a three month contract with potential to extend.
We currently raise between £1-2m a year for East and North Hertfordshire NHS Trust which has four sites local to Hertfordshire, including the Lister Hospital (Stevenage) and Mount Vernon Cancer Centre (North London). We are proud to raise funds to enhance the care provided by our wonderful clinical colleagues and to contribute to a positive patient experience. We also support a number of wellbeing initiatives to support our staff. Working for the NHS offers a fantastic benefits package, including a generous pension, agenda for change pay progression, 27 days leave plus bank holidays and flexible working.
About you
Ideally you will already have experience in an administration or customer service role and looking to start a career in fundraising. You will be looking for 20-37.5 hours a week and can work flexibly including some evenings and weekends to support at fundraising events.
Main duties of the job
- Provide support to the department on a range of administrative tasks including, dealing with enquiries (postal, telephone, email, face to face), opening and sorting post.
- Work to build excellent relationships with donors to provide a high standard of customer care.
- Process one-off and regular donations ensuring procedures are followed and information is recorded correctly onto the database and thank you letters are sent.
- Work with cancer centre volunteers to support the team with administration tasks.
- To undertake specific fundraising projects and attend events as necessary or as required to support the department’s fundraising.
- To assist the fundraisers with administration of staff lottery, raffles and prize led promotion and fundraising as required.
- Support all fundraising activity and represent the charity at internal and external events.
- Manage ‘Gift in Kind’ donations and our ‘Gift in Kind’ Campaigns.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
The client requests no contact from agencies or media sales.
Are you looking for an interesting role offered on a 12-month contract basis where you can make the most of great administrative skills and proficiency using office IT while working as part of a friendly team? Then join Shelter as an Operations Assistant and you could soon be making a real difference to people affected by the housing emergency.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
The team deliver a range of services, including training on housing and homelessness prevention, housing law consultancy, online resources and projects to support professionals working directly with people at risk of homelessness to get positive outcomes. The team covers all of England and works closely with teams including Learning and Organisational Development, Training and Support, Business Support, as well as our frontline Services and Legal Services.
About the role
Knowledge is power and we run over 1,600 training courses that attract 40,000 delegates each year. Your challenge, together with three other Operations Assistants will be to take responsibility for the administration and operational delivery of all of our courses, including face-to-face training and online via webinars and e-learning. We’ll rely on you to ensure that each course runs smoothly, all delegates and trainers have the instructions and information they need and that the highest level of customer care is provided. Monitoring a number of inboxes, dealing with customer enquiries and bookings, managing financial arrangements and booking speakers, trainers and venues – all are aspects of this vital and varied role.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
To succeed, you’ll need experience of managing a large and varied administrative workload while adhering to deadlines. You’ll also need the ability to work well both independently and as part of a team. Excellent attention to detail is important too, as is a customer focused approach. You will be proficient in the use of webinar platforms, e-learning platforms, Microsoft Office applications, internet. You’re also happy to provide additional support within the team when required.
Benefits
In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Assistant Shop Manager it is an exciting opportunity to work alongside the Shop Manager in Scope's brand new Fulham shop (Opening shortly). You’ll work alongside the Shop Manager, and use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.
About you
You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent - Part time, 14 hours per week
Shop hours
It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Who are we at Scope?
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to an enhanced DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
An exciting opportunity has arisen for a Housekeeping Assistant to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site.
Staff benefits include free shuttle bus, and more… Read more below
Role Requirements
As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust. The role holder is expected to work closely with the other members of the facilities team and assist in covering in the laundry, in the deep clean team or other works as and when required.
You will be a natural and enthusiastic housekeeper working not only as part of a team but also individually. You will be health and safety aware, take ownership of your own work, and be understanding of the children’s needs here at The Children’s Trust. Good organisational skills, flexibility and being friendly and caring in nature are a must for this role. Please note that the role requires a significant degree of manual handling and working with houses services and laundry equipment.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include: free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offender’s
We comply with the Disclosure & Barring Service (DBS) code of practice and have a written policy on the recruitment of applicants with criminal records, both of which are available on request.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job Description: Fellowship Programme Assistant (part-time)
Line Manager: Team Leader (Active Fellows)
Objective: Assisting in the maintenance of financial processes
Experience:Bachelor’s degree (2:1 or above).
Start Date: 1 May 2024 or shortly thereafter.
Duration: For an initial period of 12 months, subject to review. 2 day per week contract.
Hours: Part-time. Eight hours each day, with flexible working by arrangement around core hours of 10am – 4pm
Location: 1 day in our Elephant and Castle SE1 office and 1 day working from home.
Salary: £29,160 pro-rata
Number of positions available: One
Application Deadline: 25/04/2024
Organisational Background
The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.
Cara has been a lifeline to academics at risk for just over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.
Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’
‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’
This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Myanmar, Afghanistan, Ukraine and Russia and many other countries.
Part-time Fellowship Programme Assistant Role & Responsibilities
· Produce a weekly list of payments.
· Produce financial paperwork.
· Schedule Fellows’ placement disbursements on SalesForce (SF) – those having simple funding allocations and support the schedule of more complex funding requests when needed.
· Update disbursement details once paid on a weekly basis.
· Input payments made via our Pleo card to SF and link allocations.
· Update details for new grant requests (funding request status, disbursement details, and relevant allocations) and ongoing requests when needed.
· Support management of Fellowship-related grants (English, hardship, mentoring, small grants).
· Create payments and allocations for opportunities on SF once an award letter has been issued.
· Track invoice status and notify colleagues to initiate the invoicing process.
· Send invoice requests to our bookkeeper and update the relevant opportunities and payments on SF.
· Draft invoices when needed.
· Update opportunities and payments on SF for invoice paid/funding received.
· Analyse data for reporting to stakeholders and donors.
· Assist during the yearly audit.
Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Executive Director or Deputy Director/Fellowship Programme Manager.
Benefits of Role
· Challenging but rewarding work, always life-changing, sometimes life-saving
· Competitive salary
· Team and individual training opportunities
· Weekly case review meetings with line manager, plus quarterly 1-1 sessions with manager to discuss role and to plan individual professional development
· Hybrid working, home and office
· Eight hours each day, with flexible working by arrangement around core hours of 10am – 4pm
· 25 days plus Bank Holidays annual leave entitlement
· 8% employer pension contribution
· Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes
Person Specification
Essential
· Bachelor’s degree (2:1 or above)
· Fluent English (spoken and written)
· Proactive with a willingness to learn
· Great communication skills – internal and external stakeholders
· Ability to manage workload in a fast-paced environment
· Excellent record keeping and attention to detail
· Keen team player who is ready to support and help colleagues
· Ability to work independently and in a team
· Good time management – with ability to prioritise independently work to deadlines
· Understanding of issues of confidentiality
· Interest in and commitment to the work of Cara
· Confident use of Microsoft package
· Confident use of Salesforce or other CRM platforms
Desirable
· Bookkeeping qualifications
· Previous experience in a finance support role
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join Turner Contemporary at a pivotal moment. Under the new leadership of Clarrie Wallis as Director with Matthew Slotover (Founder and Director, Frieze) as Chair, our Development Manager will play a career-defining part in plans. You will help deliver our refreshed vision as we significantly shift our operating model.
We are looking for a Development Manager to work closely with the Director and Head of Development to develop and deliver Turner Contemporary’s fundraising strategy, predominantly focused on giving circles, major donors and unrestricted regular and one-off supporters, as well as supporting fundraising efforts and co-ordinating relationships with trusts and foundations.
Our ideal candidate is an experienced, high performing and target driven Manager, with a demonstrable track record of securing gifts and donations from mid-high value individuals and corporations, and a deep understanding of the principles of successful relationship stewardships, across a diverse group of donors, patrons and partners.
Please download the Development Manager Job Pack for more background information and the full job specification.
Deadline for applications: 12pm Friday 12 April 2024
First interviews to be held online: Thursday 25 April 2024
Second interviews to be held at Turner Contemporary: Date to be confirmed
The client requests no contact from agencies or media sales.
Staywell has two thriving, popular day centres offering a range of activities and support for older people with a range of needs. We need someone with excellent communication skills and a professional approach to work with our Day Services Manager, leading and supporting a large team of staff and volunteers.
You’ll need the ability to promote and foster a positive environment for both staff and clients, together with a willingness to be involved in all aspects of the operation of the centre.
If you would like an informal chat about this role before applying, please contact us (contact details on our website).
The client requests no contact from agencies or media sales.
Assistant Management Accountant (part-qualified)
Circa £35,000 + benefits
6 months fixed term contract
35 hours per week (with flexible and hybrid working)
Wimbledon
The role
You will be supporting the Finance Team for CIPD and a key player tasked with producing accurate financial data to enable effective decision-making across the business.
What you’ll be doing
- Using accounting system to process and manage financial transactions related to CIPD UK and CIPD Enterprises and potentially other entities within the group. Posting transactions and month end journals in NetSuite including prepayments, accruals and revenue deferrals.
- Day to day accounting activities include managing transactions in the ledger, ensuring coding is accurate and adjusting miscoding before the month end to minimise time it takes to close the month.
- Working with others in the finance team and in teams across the business to ensure month end reporting is accurate, on time and all appropriate journals are supported.
- Completing revenue reconciliations between Netsuite and other source systems to ensure deferred and accrued income is accurate. Working with the systems accountant and financial accountant where necessary to complete this.
- Reconciliation of the Purchase Order System and goods receiving. Working with areas around the business to ensure accurate transaction recording.
- Production of the management accounts.
- Preparing supporting documentation for the year-end audit and liaising with external auditors.
- Providing support to Finance Business Partners within operational finance and operational queries from wider commercial business.
- Supporting Finance Business Partners in the budgeting and forecasting process.
What you’ll need to be successful
- Accounting experience in a similar role, with a focus on ERPs such as Oracle (NetSuite), SAP, Microsoft
- Part-qualified accountant preferred (ACCA, CIMA, ACA or equivalent)
- Advanced knowledge of Excel (sumifs, pivot tables, vlookups) and experience of working with accounts systems
- Demonstrate integrity, a strong work ethic and a sense of urgency in executing and completing tasks
- Well organised with the ability to work independently and collaboratively with remote teams
- Confident communicator with high level of attention to detail
About us
We’ve been championing better work and working lives for over 100 years. We help organisations thrive by focusing on their people, supporting our economies and societies. We’re the professional body for HR, L&D, OD and all people professionals – experts in people, work and change. With over 160,000 members globally – and a growing community using our research, insights and learning – we give trusted advice and offer independent thought leadership. And we are a leading voice in the call for good work that creates value for everyone.
There has never been a more interesting or important time to join us. We offer an inclusive and stimulating culture and a wide range of professional development opportunities, as well as excellent benefits such as 28 days’ holiday with an option to buy and sell days, £125 personal development allowance, access to an award winning pension scheme and a commitment to wellbeing including a cashback health scheme.
If this role describes you and your career aspirations, then click APPLY.
CIPD: valuing everyone as an individual! The CIPD define diversity as the differences in colour, ethnicity, abilities, age, gender, beliefs, interests, socioeconomic status(class), marital or partnership status, sexual orientation, geographic, academic/professional backgrounds, opinions, backgrounds, thinking, experiences, and many other personal characteristics. There is a growing body of research that shows that diverse workforce can be beneficial for decision making, innovation and problem solving as people bring a diverse range of skills and lived experiences with them. Harnessing these differences creates a productive environment in which everybody feels valued, where their talents are fully utilised and organisational and personal goals are met.
We are committed to employment practices that promote diversity and inclusion and equality of outcomes in employment through recognising of how differences of age, disability, gender, sex, marriage and civil partnership status, pregnancy and maternity status, ethnicity, colour, religion, or belief and other protected (by equalities law) and personal characteristics can advantage or disadvantage a person.
Please note, we reserve the right to close or extend this position depending on application numbers. Therefore, we would urge you to submit an application as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Finance Assistant
Reporting to: Finance Operations Manager
Location: Hybrid: approx. 3 days in the office, 2 days from home
Contract: Permanent
Hours: 35 Hours per week
Salary: £23,933-£25,122 depending on experience
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.
We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values:
Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients and customers
The role
We are looking for an enthusiastic and collaborative finance assistant to join our friendly and dynamic finance operations team of 4. You will play an important part in ensuring that day-to-day finance is run smoothly. You will bring strong accuracy and organisational skills and will be able to communicate with a range of staff and volunteers to assist them with finance related queries. This is an entry level role in finance that will suit someone with the desire to learn and develop and who enjoys working in a busy environment.
Main areas of responsibility
Role is focused on accounts payable but will be required to support other areas of the finance department as needed for example to ensure cover during annual leave or helping with month end tasks.
Purchase ledger (80%)
- Process purchase ledger invoices, ensuring accuracy and compliance with FareShare’s policies and procedures.
- Process staff and volunteer expenses ensuring accuracy and compliance with FareShare’s policies.
- Set up payment runs bi-weekly, ensuring every invoice has been processed accurately, into the correct cost centre and authorised in line with the delegated authority.
- Support with the reconciliations of the creditor accounts; investigate and resolve queries efficiently.
- Support with the new supplier’s vetting process.
- Respond to staff queries and requests in a professional and timely manner.
Sales ledger (20%):
- Support with sales ledger invoice processing as and when required.
- Produce monthly statements of debtor accounts.
- Post and allocate in the finance system the income received.
Other:
- Monitor the finance inbox on a rota basis, respond to queries promptly and redistribute emails to the relevant finance team members.
- Attend office at least twice per week on rotation with other team members to process post received, including cheques ensuring these are banked on the same day
- Demonstrate a professional approach to internal and external customers by responding to requests timely and accurately.
- Work collaboratively with the finance team and in particular with the Finance Officers.
- Build and maintain positive relationships with internal and external stakeholders.
Person Specification
Skills, experience and abilities
- AAT partly qualified and/or previous experience of working in accounts payable roles.
- Excellent numeracy and accuracy skills and attention to detail.
- Good analytical and problem-solving skills.
- Excellent organisational skills with the ability to work systematically and to fixed deadlines.
- Ability to use own initiative and work independently whilst taking responsibility as an individual.
- Some experience with finance systems is desirable.
- Basic Excel skills and general IT skills are essential.
- Excellent verbal and written communication skills with the ability to adapt style and approach to different audiences.
Values and behaviours
- Enthusiastic and self-motivated.
- Curiosity and empathy with FareShare’s mission and strategy.
- A commitment to Equality, Diversity and Inclusion.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Job Description – Projects Assistant
Salary: £25,000 per annum
Contract: Permanent
Reports to: Projects & Research Manager
Hours: Full time (40 hours per week including one hour lunch break each day)
Start date: 1st June 2024 approx
Location: Home-based (travel costs paid for meetings)
Annual leave: 27 days FTE per annum plus Bank holidays (22 days FTE per annum whilst the 4 day week is in place)
Please note that at Waterwise we work a Four Day Week, under voluntary agreements which all staff members sign. This means that you will be contracted and paid as full-time but you will sign a voluntary agreement stating that you commit to employing efficiency tools both individual and team-wide to deliver and be paid for 5 days work within four normal 9 to 5 days - the office is closed on Fridays. Training will be provided and you will be expected to continue to refresh your training and to keep up use of the efficiency tools. Annual leave is also pro rata’d. More information on a Four Day Week can be found here. We can answer any questions you may have about this at interview.
Waterwise
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. Waterwise is a people-led organisation which prioritises the wellbeing of its staff.
Water scarcity is an urgent issue right here, right now, right across the UK - consistent record-breaking high temperatures and low rainfall, and recurring drought, show how climate change and population growth are already putting our water resources under severe pressure, and this challenge is growing. Water efficiency has to be a big part of the solution, and we support and challenge governments, industry, customers and others to be innovative and ambitious on water efficiency. Our work includes campaigns, events, media, policy and regulatory influencing, research projects, stakeholder engagement and services such as Waterwise Training and the Waterwise Checkmark. We are funded by supporters across and beyond the UK water sector. Our Waterwise Strategic Direction to 2030, published in August 2022, tells you a bit more about us. Our UK Water Efficiency Strategy to 2030 tells you a bit more about our ambition.
At Waterwise we put staff wellbeing first, and our staff surveys show that our team knows, feels and appreciates this. Our values are
Purpose: We will deliver independent and ambitious leadership to drive social and political change on water efficiency
Pioneer: We will be forward-thinking and visionary in our approach, being brave and innovative in challenging the status quo
Passion: We will campaign to protect water and the planet and work to keep our own environmental impact as low as possible
People: We will prioritise staff wellbeing, be an inclusive, kind and positive team.
We are always looking for bright, committed people with a diverse set of skills and experience to help achieve our vision that water is used wisely every day, everywhere, by everyone. We are a lively, happy, friendly team, and we can’t wait to read your application!
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. Please see more on this below.
We are also working to reduce Waterwise’s own carbon and environmental footprint.
Projects Assistant role description
The role involves identifying relevant project and research opportunities; assisting with developing winning bids and delivering successful projects. Examples of recent projects include developing a water scarcity index for BSi and creating an evaluation framework for water saving campaigns. You will report to a Projects Manager and be joining a small but growing sub-team winning and delivering water efficiency research projects. For example, part of your role will be to support the delivery of an existing Ofwat Innovation Funded Water Literacy project which is developing a new training and accreditation offering on water.
Key responsibilities in the role include:
-
Working with others to identify opportunities for Waterwise to undertake relevant research project work
-
Supporting the drafting of bids and proposals
-
Getting involved in the delivery of a range of water efficiency projects often from project inception to dissemination of the findings
-
Working with the wider team to develop and deliver water efficiency training
-
Working with the wider team to assist in the development of content for social media, blogs, trade media and press
-
Assisting the team with organising events (e.g. Waterwise annual conference)
-
Attending conferences, seminars and meetings to represent Waterwise
-
Being the dedicated Waterwise contact for specific funders and stakeholders.
The above is not an exhaustive list of activities but hopefully gives you a sense of the role and requirements.
Projects Assistant person specification
We need someone who is proactive and a self-starter, with excellent communication and organisational skills. You will have a track record in working on bids and project delivery, ideally in the water sector.
Essential Knowledge, Skills and Behaviours
-
Some experience of the UK water sector and/or environmental sustainability would be useful but is not essential
-
Experience in working on research or industry projects
-
Experience in supporting bids for new projects
-
Good interpersonal skills to work collaboratively with a range of stakeholders, including clients
-
Strong organisational skills, including the ability to plan and work proactively to meet deadlines
-
Excellent attention to detail
-
Ability to positively promote Waterwise and its work
-
Ability to work flexibly within a small team that works from home
-
Ability to manage own time and prioritise tasks
-
Ability to communicate across the team about your work and workload
-
Commitment to equity, diversity and inclusion and wellbeing
-
Eligibility to work in the UK
Benefits
At Waterwise the wellbeing of our employees is our number one priority. To recognise the fantastic work our team does in driving water efficiency, and to support their wellbeing, we have a wide range of employee benefits, beyond statutory commitments. These include:
-
Positive, values-based environment and an inclusive culture where it feels safe for employees to say ‘no’ on grounds of workload
-
Strong emphasis from CEO on wellbeing and workload management
-
Homeworking and a small allowance for occasional shared office working
-
Four Day week - being paid full-time but working 80% of this (or pro rata equivalent), in exchange for using tools to work efficiently - for full-time employees this equates to a day off every week, in addition to annual leave
-
Flexible working
-
Part-time working
-
27 days annual leave per annum for full-time employees (or pro rata equivalent for part-time colleagues), plus Bank Holidays (pro rata’d to 22 days full-time equivalent as we work a Four Day Week)
-
Death in service benefit at x2 of salary
-
Paid chartered and professional memberships
-
Individual and team training budgets
-
Maternity leave and maternity adoption leave beyond statutory
-
Childcare costs for activities undertaken outside normal working hours
-
Sickness pay beyond statutory
Equity, diversity and inclusion
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.
Please see our Equity, Diversity and Inclusion Statement here.
We are committed to treating all current and prospective employees fairly and to ensuring that our workplace and employment practices are free from discrimination, harassment or victimisation on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply. Everyone in our team has a role to play in helping Waterwise become more diverse and inclusive, and we hope you will join us for this next stage in our journey.
We want to ensure that our recruitment process is inclusive of and accessible for everyone. If you are interested in applying for a role with us and think you may need some additional support or reasonable adjustments made to any part of the recruitment process, please get in touch on the email address below.
How to apply
To apply for this role, you will need to answer role-related questions. Click here to apply. Please provide evidence and examples from your work history or other aspects of your life to answer the questions and demonstrate how you meet the criteria required. Please refer to the person specification when you are doing this.
Our goal is to remove bias from the hiring process and so rather than asking you for a CV and cover letter, we have set up role-related questions which will allow us to assess your approach to a problem and understand what knowledge and skills you have. Your answers will be anonymised, randomised and reviewed by the selection panel. We will use these scores to shortlist for interviews. We also think giving feedback is incredibly valuable for candidates, so at the end of the process, you'll see how well you performed during the application process.
The closing date for applications is 23:59pm on 14th April 2024. There will be a two-stage interview process. First interviews will be held on 2nd May 2024 and second interviews will be held on 8th May 2024. For this role both interviews will be held online via Zoom.
We will consider flexible working requests within this role - please state your preferred hours and working pattern within your application.
The client requests no contact from agencies or media sales.
FareShare
Job Description – Trusts and Grants Assistant
Reporting to: Senior Trusts and Grants Manager
Location: Hybrid/London
Contract: Permanent
Hours: 35 Hours
Salary: £24,973.60-£26,288 (We normally offer a starting salary at the start of the range)
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s largest food redistribution charity, working with a network of 18 independent organisations to make sure good quality surplus food reaches people who need it most, rather than being wasted. We rescue food from farms, factories, supermarkets and food outlets and send it to almost 9,000 charities working on the frontline to support their communities. FareShare food nourishes people in need and connects them with vital support services to help them build a brighter future.
Every day, millions of people skip meals or go without any food, driven to food insecurity by the cost of living crisis. Yet at the same time, over three million tonnes of good to eat food goes to waste in the UK – enough for 7 billion meals.
In 2022/23, FareShare redistributed enough food for almost 130 million meals, but we know there is more food out there that could be used to support communities in need rather than needlessly wasted. This is an exciting time to join FareShare, as we embark on a new, ambitious three-year strategy that will maximise the social and environmental impact of rescuing surplus food.
The role
FareShare has a vibrant Fundraising team that has achieved incredible growth in support across income streams over recent years. At the same time, the organisation is passionate and committed to expanding our work so more surplus food can reach thousands of charities and community groups nationwide. To meet this ambition, we need to continue to grow our income and are looking for a Trusts and Grants Assistant who will be a key part of our Trusts and Grants team.
This is a new role that will lead on securing and managing grants of up to £10,000 and will provide support to the wider team on a range of functions, from bid development and supporter care, to research and prospecting, income reconciliation and record keeping. It joins a team of five that manage a diverse range of partnerships worth more than £4m each year.
This is an excellent opportunity for somebody looking to start or develop a career in Trusts fundraising whilst working in a successful and supportive team.
About You
We are looking for somebody with fantastic written and verbal communication skills. You are a confident writer with an ability to present information that is clear and appropriate for different audiences and enjoy public-facing responsibilities. You will have good experience of managing a variety of administrative responsibilities and will be comfortable working to deadlines. You will be a positive force in the team, happy to use your initiative to help and support the fundraising strategy as needed.
Key responsibilities
- Income Generation: Manage proposals, communications and reporting to smaller grant givers and support the Trusts and Grants team in wider bid development.
- Supporter Care: Work with the wider Fundraising team to create inspiring communications and stewardship journeys for our supporters. This may also involve occasionally supporting the set up and delivery of funder events.
- Gift Processing: Work with Finance and Fundraising teams to ensure accurate banking and recording of grants and to administer timely thanking of our supporters.
- Research and prospecting: Support the Trusts and Grants team in the management of our prospecting pipeline and the co-ordination of introductions and mailouts.
- Administration: Help maintain accurate and up-to-date records of Trust contacts and communications on our fundraising database, and to ensure this information adheres to data protection guidelines.
- Fundraising support: Undertake other duties that support the organisations fundraising strategy, in keeping with the grade and overall purpose of the role.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with the below criteria.
Essential Criteria
- Experience of delivering excellent supporter care or customer services.
- Able to demonstrate excellent communication skills, both written and oral.
- Able to demonstrate excellent organisational and administrative skills.
- Ability to contribute effectively to the team as well as the ability to work independently.
- Experience of organising and prioritising own workload on a day-to-day basis.
- Ability to work analytically and with numbers.
- Excellent attention to detail.
- Good IT skills, competent in the use of MS Office, including Word, Excel, Outlook and PowerPoint.
Desirable Criteria
- Experience of fundraising or working in the voluntary sector.
- Experience of using a CRM system.
- Demonstrable interest in food insecurity, food waste and surplus redistribution.
Competencies and behaviours
- A commitment to recognising and celebrating diversity and inclusion.
- An interest in furthering FareShare’s mission.
- Flexibility of approach and a team player.
- Forward thinking and willing to contribute ideas and opinions.
- Willingness to travel around the UK on an occasional basis.
FareShare’s head office is in central London and we expect the successful candidate to be able to travel in at least 1 day a week. More flexible arrangements can be discussed in the recruitment process.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have an exciting opportunity for someone with excellent communication skills to join the staff of a social enterprise. The core function of this role is to handle new business enquiries from prospective clients, discussing the most appropriate service to meet clients’ needs, delivering the sales process and supporting the team manager. With big plans for the future, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.
You will be an excellent communicator with good interpersonal skills and experience of working in a client-facing advice or sales role. A proven ability to provide clear and coherent information via the telephone in a way that is accessible to a broad client base is essential.
The successful candidate will be able to establish a good rapport with clients and stakeholders in a professional and caring manner, upholding brand values.
In return, you can look forward to working with a small but highly-skilled and dynamic team, and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
MAIN DUTIES
1.Providing operational support to Business Development Manager, including taking telephone enquiries from clients and arranging sales consultations. Supporting the Business Development Manager with sales consultations during holidays and at peak periods.
2.Being first point of contact for new business client enquiries, responding to messages from new clients and scheduling sales consultations with prospective clients. This includes acting on new referrals for paid service consultations within 24 hours, identifying and advising on the best service to meet the client’s needs from initial assessment of their situation, and promoting confidence in Beacon and our ability to meet the client’s needs.
3.Drafting and sending detailed estimates to prospective clients following initial consultations and following up to close the sale.
4.Establishing a rapport with prospective clients, utilising Beacon’s reputation within the industry to generate business and maintaining excellent communication throughout the sales journey.
5.Managing the case allocation process including responsibility for ensuring cases are allocated in a timely way according to case deadlines.
6.Generating and sending out contracts and associated paperwork, and processing completed contracts for clients engaging in a paid service. Liaising with caseworkers for a smooth handover of the new case, ensuring that expectations are met and key deadlines understood by the caseworker.
7.Maintaining good communication with colleagues in the Information and Advice team to facilitate the smooth transfer of prospective clients from an advice call to a paid service consultation.
8.To keep relevant and sufficiently detailed case records following each client contact, ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection policies.
9.Keeping sales data software up to date and producing monthly sales reports for Managing Director.
10.Responsible for the effective operation of client administrative procedures including operating and maintaining database and filing systems.
11.Arranging for the safe and secure transportation of sensitive client files and medical records for caseworkers and clients.
12.Attending line management, supervision and team meetings as appropriate.
13.Provide organisational, administrative and secretarial support to the sales and casework teams as required.
STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.
Background Information
NHS Continuing Healthcare (CHC) is the name given to a package of healthcare that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult to understand. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
Beacon’s roots are in a service provided by Age UK Oxfordshire, to provide free advice and support to families trying to navigate the CHC system. Beacon is a social enterprise that spun out of this service ten years ago and has supported over 100,000 families across England.
Beacon provides a free CHC advice service, funded by NHS England, as well as advocacy and representation charged at a lower cost than many legal firms. We are well renowned as England’s foremost experts in CHC and frequently advise policy-makers on policy changes and updates to the guidelines.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an excellent opportunity for an experienced HR assistant to be responsible for recruitment and HR administration across a busy team
Key responsibilities of the role:
- Responsible for supporting the end to end recruitment process including liaising with candidates, successful and unsuccessful, to provide an engaging recruitment experience
- Providing recruiting managers with applicant paperwork for shortlisting
- Completing pre-employment checks (including right to work, DBS, occupational health)
- Monitoring the onboarding process, keeping recruiting managers informed, in line with proposed start dates
- Overseeing the team inbox throughout the day, acknowledging receipt of emails, and allocating to People Team members as appropriate
- Data entry to ensure records are accurate and up to date
- Generating standard letters in support of the starter, leaver, staff changes processes o Supporting the People Officer with administration of volunteer processes as required
- Providing support on ad-hoc administration tasks across the People and OD Team
Ideal candidate profile:
- Experience of working in a similar role, providing a high standard of customer care in a fast-paced environment
- Extensive administration experience within the recruitment and onboarding process
- Understanding of core HR processes
- Excellent written and oral communication skills
- Strong IT system knowledge including experience using HR and recruitment systems
- Charity Sector experience (Desirable)
Agency reference number: J78915
Location: Central London
Hourly rate: £16-18 PAYE inclusive of holiday pay
Working hours: Full time
Working pattern: 1 day per week on site
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.