Customer Insight Marketing Research Manager Jobs in Home Based
Battersea is an ambitious and exciting place to work; our brand, marketing campaigns and expert care for dogs and cats in need help us to stand out in the sector.
Battersea’s Insight & Impact team proudly inspires and empowers colleagues in all teams to make confident and evidence-based decisions, that ultimately drive positive impact for dogs and cats everywhere.
As a Research & Insight Manager, you will foster this culture by developing and communicating compelling insights based on robust methodologies and creative approaches to data collection, analysis, and reporting.
About us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
The Marketing and Communications Department
Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.
What we can offer you
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion at Battersea
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 9th April 2024
Interview date(s): w/c 15th April 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Salary: £53,968 per annum, rising to £56,809 after 12 months in London. £49,940 per annum, rising to £52,781 after 12 months outside of London.
Hours: Full-time. Applications for four-day contracts are welcome.
Contract: Permanent.
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
Closing date: Tuesday 22 April.
Shortlisting date: Wednesday 23 April.
Interviews: 29 and 30 April.
About the role
We are the largest membership body for voluntary organisations in England. The needs of communities are diverse and ever-changing. This means the role charities play, and what they need, constantly evolve.
We hold a wealth of data. We need our data to become meaningful insight that helps tell the story of our members and the sector. Both to aid internal strategic decision making and to influence external audiences.
The insight lead will be integral to realising this ambition ‒ combining our analytical and sector research with our internal data. They will establish NCVO’s Insight Hub which will house the highest quality data and insight, and be respected and valued by external stakeholders.
We’re already revered for our Almanac and other research projects, which the insight lead will further expand. They will also develop the strategy, review our research programme, and embed a culture of using insights across the organisation.
This is a dual role. The insight lead will act as a champion for the voice of the customer internally – ensuring business decisions and strategic priorities are based on insight, and that we’re collecting and managing data in the most compliant way.
They will also take a strong external leadership approach ‒ looking for partners, technologies, AI solutions and funding opportunities so we can strengthen what we know about the sector, and how we report and share information. They will review our existing approach to research and harness opportunities from our unique perspective.
Equity, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector.
We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities.
As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
If you have access needs or require reasonable adjustments as part of the recruitment process, please email us.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full-time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days (pro rata for part-time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off-site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities
- the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme.
We’re located a short walk from London King’s Cross station in a modern accessible building overlooking Regent’s Canal.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB TITLE: Diversity and Inclusion in Grocery Senior Project Manager
REPORTING TO: Head of Diversity and Inclusion in Grocery
DEPARTMENT: Fundraising & Communications
The Charity
GroceryAid has been the charity for the grocery industry since 1857. It provides free and confidential welfare support to anyone working in the grocery industry, from the first day of their employment. More than 350 of the most well-known grocery retailers and Fast-Moving Consumer Goods (FMCG) brands support the charity, enabling us to help more than 44,000 people in the last twelve months alone. The charity raises funds through a highly respected yearly events calendar and the Diversity and Inclusion (D&I) in Grocery programme.
D&I in Grocery Programme
The programme is delivered and facilitated by GroceryAid, with the support of the Strategy Steering Group and three workstream steering groups, it is a programme truly created for the industry by the industry. With over 90 FMCG partners, it is the largest collaboration of FMCG brands, working towards the common goal to accelerate a truly diverse and inclusive grocery industry. In 2023 the programme provided over 12,562 learning hours across 64 D&I topics. The programme benefits its partners through:
- A 12-month cross-industry mentoring programme which provides equity and opportunity to historically underrepresented communities
- Shared learning resources within The Partner Hub including podcasts, monthly learning labs and cross industry ERG Forums
- D&I in Grocery Live! unites the industry once a year, at the largest D&I event in the grocery sector
- Tracks tangible progress annually through the new D&I in Grocery Maturity Model
- Connects partners on different topics to share and learn from each other to accelerate their journey
Main purpose of the role
As a senior member of the D&I in Grocery team, you will play an integral part in managing partners and supporting them through their D&I journey. Lead on the Mentoring workstream and manage D&I in Grocery’s first ever Maturity Model. The role suits someone with outstanding stakeholder management skills and excellent project management capabilities. The role requires the ability to manage several priorities simultaneously and be flexible in approach to changing responsibilities across workstreams due to the nature of the D&I landscape and fast spaced industry.
Main responsibilities of the role
- Ownership of partner accounts. Building top quality relationships to achieve maximum engagement and support partners with their D&I journey. Ensuring retention year on year
- Lead on the Mentoring workstream with the support of the Mentoring Steering Group
- Lead on the future development of the Maturity Model with the support of the Maturity Model Subgroup and Head of D&I
- Be an advocate of the programme, a supportive team member and champion GroceryAid values
Relationship Management
- Build relationships and manage high profile partner accounts, across three touchpoints a year to support them on their D&I journey. Discussing maturity model results, gaining insight, and ensuring partners are utilising all aspects of the programme and encouraging connections to accelerate change.
- Utilising relationships to create leads for hosting webinars, sharing content, and joining steering groups
- Support the Senior Relationship Manager to deliver three virtual Partner Session events a year
- Achieve revenue targets across retention and acquisition
Mentoring Programme
- Lead on the delivery of the Mentoring workstream and gain feedback for future improvements
- Manage the Mentoring Steering Group, working with them to deliver on the programme’s vision, deliver virtual onboarding events, in person mentee networking events and cohort graduations
- Successfully match over 220+ mentees and 220+ mentors and support candidates on their journey
- Capture the diversity of each year’s cohort and analyse the data for review and to set future key performance indicators (KPIs)
Maturity Model
- Lead on future developments of the model with the Maturity Model subgroup
- With the support of the project co-ordinator manage the model and run analytics as and when needed
- Lead on the yearly completion window cycle to ensure a high completion rate across the partnership, guidance to partners, report delivery and industry score generation
Project Management
- Responsible for end-to-end project and event delivery, on time, in scope, to budget and highlighting risks
- Ownership of project governance with steering / subgroups, through creating agendas, accurate minutes, proposals, and yearly roadmap. Succession planning for Chair and Deputy Chair rotations every two years
- Track and achieve KPI’s across the programme scorecard
- Responsible for ensuring all stakeholders internally and externally are brought on the journey
- Manage platforms and contracted suppliers to deliver to a high standard
- Drive innovation and identify new revenue streams to support the GroceryAid Welfare offer
- Work with marketing team on communication plans to build awareness and Relationship Management team to achieve KPI’s
- Update Customer Relationship Management (CRM) database with key contacts and information, providing regular reports and analysis
- Own administrative tasks
Additional duties
- Supportive team member across the programme, including support at D&I in Grocery Live! event
- When required, attending GroceryAid events, to build relationships and support the Fundraising Team
- Active member of the D&I community, gaining insight and sharing ideas to benefit the programme
Experience and skills
- Proven project management experience on varying workstreams feeding into overall strategy
- Experience of gaining trust and building strong relationships at Director level
- Ability to multi-task, solve problems and analyse data and information
- Excellent attention to detail and ability to maintain accuracy whilst working under pressure
- Proficient in using: Microsoft office 365, Zoom, and CRM platforms
- A passion/ personal interest in improving Diversity and Inclusion in the workplace and beyond
Behaviors
- Highly motivated self-starter with ambition to make things happen in a consistent and transparent way
- Proactive in approach with a curious mindset to identifying efficient ways of working
- Not afraid to challenge and be brave and bold in approach to drive positive change
- Can work autonomously, and be part of a successful dynamic team
- Additional Information:
- Location: Hybrid working currently Monday and Wednesday in the office with the option to work from home on other days. Office based in Sandhurst, Berkshire and can be used 5 days a week if you prefer.
- Salary: £45,000 depending on experience
- Contract: Permanent
- Hours: 34 per week. Core hours Monday to Friday, 10am to 3pm. Other hours for the week to be in agreement with your line manager.
- Benefits:
- Annual Leave of 25 days, plus national holidays and three days off given between Christmas to New Year
- Buying and selling of annual leave plus national holidays
- Company sick pay in addition to statutory sick pay
- Excellent pension scheme
- Life Assurance
- Option of private health and dental insurance
- Market leading Employee Assistance Programme
- Monthly Wellbeing Allowance
- Flu vaccinations paid for by GroceryAid
- Free GroceryAid office parking
GroceryAid is proud to deliver the D&I in Grocery Programme which is helping us on our own diversity and inclusion journey. We are an equal opportunity employer and welcome applicants from all walks of life.
To apply please email your CV and covering note for consideration.
The Individual Giving Officer will work closely with the Director of Fundraising & Engagement and the Head of Fundraising to deliver significant elements of the charity’s fundraising strategy, in particular our Individual Giving income. The post holder will be responsible for growing our cash and regular donor income through both acquisition and retention activities, including through our flagship Dry January® campaign.
Reports to: Head of Fundraising
Direct reports: none
Location: 27 Swinton St, King’s Cross, London, WC1X 9NW
Status, hours: Permanent, full-time
Salary: Grade D: salary in the range of £31,437-£34,659 (depending on skills, knowledge, and experience), plus benefits.
Key Tasks and Responsibilities
Campaign project management:
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Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels.
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Operate within set budgets and achieve income targets outlined in annual plans.
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Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
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Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
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Work closely with the Director of Fundraising and Engagement, Fundraising and Engagement Manager, Community and Challenge Events Officer and Communications team to successfully deliver campaigns and evaluations.
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Support the development of an effective welcome and supporter journey, to help increase the average lifetime value of donors.
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Continually test and learn across campaigns to improve performance.
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Deliver campaigns in a compliant way, adhering to GDPR and fundraising regulation and Code of Conduct.
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Lead on the research, design and implementation of key products including Mid-Level Giving and a new legacy proposition.
Supporter Care:
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Work with the Fundraising & Engagement Assistant to ensure excellent levels of supporter care is provided to all our individual giving donors. Including the reviewing and refining of existing processes.
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Oversee the maintenance of our individual supporter data within our CRM
Reporting and analysis:
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Closely monitor campaign results and provide updates on performance.
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Produce post-campaign analysis reports.
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Work with the Director of Fundraising & Engagement to develop and update existing reporting mechanisms.
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Make recommendations to improve the performance of future campaigns based on evidence and data.
Competitor analysis and industry perspective:
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Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
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Identify, research and develop new products, creative ideas and fundraising initiatives.
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Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
Administration:
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Manage the administrative tasks for the Individual Giving team, such as processing invoices, ordering stock and updating key documents and materials both online and offline.
Other Duties
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Work closely with colleagues across the charity to support their work and to act as ‘one team’.
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Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working, especially to champion the individual giving strategy to maximise its potential.
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Contribute actively and positively to charity-wide strategies.
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Continually develop your knowledge of alcohol harm and solutions to it.
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Act as a positive ambassador for Alcohol Change UK at all times.
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Know, embrace and actively uphold the values of Alcohol Change UK at all times.
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
We are seeking an experienced Events & Partnerships Manager, to play an integral role within a dynamic fundraising team. Responsible for developing our events portfolio, community fundraising as well as expanding and developing our corporate and donor opportunities. This is a great time to join our expanding fundraising team and build on your experience and skills.
Role Purpose
Responsible for developing and delivering our Events and Partnerships fundraising strategies, to secure appropriate funding to ensure the sustainable delivery of high-quality services by Home-Start Essex.
You will lead on developing and delivering our Home-Start events and in-aid of events plus expanding our community fundraising activities. As Events and Partnerships Manager you will also use your experience and skills to identify and lead approaches to potential corporate supporters and major donors. You will create high quality plans and deliver against financial targets, proactively supporting opportunities to source income to support children and families within Essex.
To be successful in this role you will be a self-starter with high levels of motivation, with the ability to work autonomously and as a member of a small team. You will have excellent organisational and relationship-building skills, with the ability to engage supporters, with a high standard of written and verbal communication.
KEY RESPONSIBILITIES
· Develop and lead on delivering the Events & Partnerships portfolio, to grow a strong our sustainable funding base through planned activities & clear KPIs.
· To achieve financial income targets whilst maximizing opportunities for growth and development across this income stream.
· To lead on events, community and corporate activities with support from the Fundraising & Marketing Administrator.
· To provide excellent stewardship to all our supporters, encouraging long-term support from donors, continuing to build on our reputation as a vital local charity.
· To work with the Communications & Marketing Manager to develop a fundraising marketing strategy to raise the profile or our fundraising activities, to encourage support and donations.
· To support the CEO in developing new major donor relationships.
· To research, plan approaches to corporate supporters for sponsorship or staff engagement. To develop and manage clear cultivation plans across key corporate contacts.
· To report on agreed KPIs and provide regular reports to the CEO and Finance & Business Development committee.
· Carry out regular horizon scanning, to develop and grow our events and partnerships opportunities, research major donor and corporate prospects.
· With support from the Grants & Commissioning Manager, produce compelling content for proposals for donors/ corporates plus stewardship materials, liaising closely with the senior management team and marketing team and adhering to brand guidelines and key messaging.
· Manage the Events and Partnerships fundraising programme via Beacon CRM, developing account management and stewardship activities and maintaining detailed records of all communications.
· Direct and support the Fundraising and Marketing Administrator to plan and deliver fundraising events and support community fundraising.
· In aid of events:
Ø To plan and oversee all events and proactively seek opportunities to develop our portfolio of events, keeping a keen eye on income contribution and ROI.
Ø To form strong relationships with external partners, to deliver events and grow and develop the portfolio.
· HSE events:
Ø To develop a bespoke in-person mass fundraising event with high participant numbers and value per head and ensuring the smooth and safe delivery of all events.
Ø Establish a wider team of volunteer fundraisers expanding into local communities and providing guidance and leadership on events.
Ø To work with the Communications and Marketing Manager to ensure that all events are well promoted and all marketing avenues have been explored, helping to formulate and monitor marketing planning and delivery to ensure targets are met.
Ø To work with the Fundraising & Marketing Administrator and Volunteer Development Officer to recruit and manage volunteers.
Ø To ensure events are thoroughly evaluated and recommendations implemented.
Reporting
· To provide regular activity, income and pipeline updates to the CEO and Finance & Business Development Committee.
· Maintain accurate records of income and restrictions.
· Ensure that progress against KPIs and pipeline is effectively monitored and reported, flagging concerns and developments in good time.
· Ensuring pipeline development by maintaining Beacon (CRM), recording all stewardship actions and communications.
Other duties
· To attend fundraising events.
· To work closely with other members of the fundraising department to provide data and leads to help them maximise income for the charity.
· To develop an in-depth knowledge of HSE and understanding of HSE’s work.
· To keep up to date with best practice in fundraising and comply with relevant legislation.
· To act as an ambassador for the fundraising department and the charity both internally and externally.
· To undertake any other assignments within the fundraising department and wider organisation as required.
· Manage resources for the Fundraising team and contribute to budgeting and preparation for financial audits/reviews.
· To develop and implement short, medium and long-term strategic business and funding plans for Home-Start Essex, as part of the senior management team, subject to Board approval.
People Management
· Provide line management to the Fundraising and Marketing Administrator, delegating appropriately and building a culture which attracts, retains and motivates staff.
· Undertake supervision, appraisals and performance management actions as necessary.
EQUAL OPPORTUNITIES
Home-Start Essex operates an Equality, Equity, Diversity and Inclusion Policy and expects staff to have a commitment to equal opportunity policies in relation to employment and service delivery. Staff should promote equality of opportunity in all areas of their work.
SAFEGUARDING
Safeguarding is at the heart of Home-Start Essex. All employees are expected to have a knowledge and understanding of safeguarding and child protection procedures and to comply with and have a commitment to best safeguarding practice at all times, immediately reporting any concerns regarding Safeguarding and Child Protection or the protection of Vulnerable Adults to the Designated Safeguarding Lead and/or Deputy Designated Safeguarding Lead.
This role is part of the Senior Management Team within Home-Start Essex.
Please email us for a recruitment pack or go to our website to download the recruitment pack, job description and person specification.
Please apply by sending in a Cover Letter and CV – referring to the job description and person specification in your application.
Relevant candidates will be required to complete further information as part of the recruitment process.
An enhanced DBS check will be required.
If you would like to arrange a confidential discussion about the vacancy, please contact us.
This post is subject to a successful 6-month probationary period.
Closing date for applications: Wednesday 10th April 2024
Interviews are scheduled for: 18th/19th April 2024
Home-Start Essex is committed to equality of opportunity and works to safer recruitment practices as an important part of safeguarding and protecting children and vulnerable adults.
Our Home-Start Essex Values
Supportive - We will support families to address the challenges of bringing up children themselves.
Non-judgmental - We do not judge families or measure them against others’ standards.
Approachable - We will be approachable and friendly at all times and develop good relationships with the families we support.
Professional - We will maintain the very highest professional standards.
Collaborative - We will work in partnership with any individual, group or agency who can help us achieve our goals.
Inclusive - We value and celebrate diversity and offer our services to all families, irrespective of their circumstances or backgrounds.
Family-led - We place children and families’ needs at the heart of our work.
Safe - The safety of the families and children we support, and the staff and volunteers we engage, is our highest priority.
Bringing up children can be hard work and all parents and carers will, from time to time, encounter problems which can often make the task even harder.
The client requests no contact from agencies or media sales.
Background
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory, including Gaza, and Lebanon.
MAP is in a period of ambitious growth and rapid development, as we respond to the massive humanitarian crisis in Gaza, the West Bank, and Lebanon. Due to this growth, we are seeking a Director of Fundraising and Marketing to lead the development and delivery of an ambitious and data driven fundraising strategy.
Purpose of role
The purpose of this role within MAP is to build a high-performing fundraising and marketing team in the UK, and in new international markets, to drive and stabilise significantly increased fundraising performance across a range of income streams. The post holder will lead the development and delivery of an ambitious and data driven fundraising and marketing strategy to successfully deliver MAP’s new five-year vision.
Primary responsibilities
This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
The job holder will have the following key responsibilities:
Leadership
- Champion fundraising across the organisation.
- Be an inspiring ambassador for MAP and ensure this is reflected in the strategies, outputs, and behaviour of the fundraising team.
- Actively contribute to leading Medical Aid for Palestinians as a member of the Senior Management Team (SMT).
- Work closely with the SMT to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
- Attend and actively participate in MAP’s Board meetings and relevant Board Committee meetings providing updates, necessary reports, and feedback on MAP’s fundraising and marketing.
- Lead cross-organisational projects in line with organisational strategy and direction.
- Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
- Keep abreast of, understand, clarify, and implement new or changes in relevant thinking and legislation, especially those directly affecting fundraising.
- Monitor and manage risk in accordance with MAP’s risk management policy.
Fundraising
- Lead the development and delivery of an ambitious and data driven fundraising strategy across a range of income streams to successfully deliver MAP’s new five-year vision.
- Build and inspire a high-performing and results-oriented Fundraising Team focused on delivering sustainable income to maintain and build on recent organisational growth.
- Ensure that MAP’s fundraising is supported by appropriate business/activity plans, and sound financial plans and budgets; and that performance is regularly monitored and evaluated against plans and budgets.
- Set, monitor, and deliver annual income and expenditure targets.
- Foster a culture of ambition and innovation and support the team to research, develop, and implement new fundraising approaches to recruit new donor groups across all income streams.
- Drive change and implement new ways of working across fundraising and the wider organisation in support of fundraising effectiveness.
- Manage relationships with key supporters and stakeholders and attend meetings and networking events to unlock new opportunities.
- Strengthen and build on existing supporter relationships, ensuring that all supporters receive a first-class experience.
- Support the team to develop professional and engaging fundraising materials including fundraising propositions, applications, proposals, appeals, pitches, and reports.
- Take overall responsibility for fundraising compliance and ensure that in all relevant areas, MAP complies with the law, regulation, and stakeholder and contractual obligations with third parties.
- Maintain oversight of the supporter database to ensure integrity, legal compliance, and suitability for MAP's fundraising strategy.
Fundraising Development
- Work with the Head of Individual Giving to deliver and implement a strategy which prioritises both the retention and acquisition of new donors, enhances the use of digital products, platforms, and channels and delivers the highest standard of supporter care and donor stewardship.
- Work with relevant colleagues to deliver a new strategy and plan which prioritises deepening and strengthening existing relationships and building a strong pipeline of new prospects to deliver multi-year funding from major donors, high profile supporters, trusts, foundations, and companies.
- Lead the adoption and use of a newly installed Microsoft Dynamics CRM to effectively support data-driven decision making and relationship management to generate supporter insights in support of increased fundraising.
- With the CEO and SMT, agree and invest in a scaled-up approach to fundraising internationally.
Brand and Marketing
- Working in collaboration with the Director of Advocacy and Communications, lead the development and delivery of an integrated marketing and communications strategy that is driven by audience insight.
- Build and inspire a high-performing and results-oriented Marketing Team to build a community of supporters by delivering a seamless supporter journey that promotes MAP’s work and delivers greater income generation.
- Ensure our brand and identity are strong and supported by authentic high-quality messaging, delivering integrated campaigns across all our channels that turn increased recognition into active support for MAP’s work.
- Increase brand awareness and brand attribution, creating an authentic and compelling voice for MAP which centres on Palestinian voices, including the voices of the people MAP serves.
- Empower teams across MAP to successfully deploy our brand.
- Work in partnership with the Director of Advocacy and Communications to ensure content is up to date, factually accurate and to manage reputational risk.
People Management
- Create a high-performing team that is ambitious and passionate about MAP’s vision.
- Provide line management to direct reports, setting, and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
- Ensure all fundraising staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability.
General Responsibilities
- Support the mission, ethos, and values of MAP.
- Carry out other associated duties as may arise in line with the broad remit of the position.
- Support and promote diversity and equality of opportunity in the workplace.
- Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
- Maintain and improve competencies through continuous professional development.
- Abide by organisational policies, codes of conduct and practices.
- Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and MAP data.
Profile
The following offers an aspirational view of our ideal candidate profile; however, we encourage applications from candidates with a wide range of experiences and backgrounds, especially those from underrepresented groups.
Experience
- Extensive relevant experience and a proven track record of delivery of income growth across multiple fundraising channels in a fast-paced and rapidly changing context.
- Knowledge and/or experience of fundraising through direct marketing, trusts and foundations, corporates, major donors, challenge events, community fundraising, and digital marketing.
- Experience of relational databases and of analysing and presenting data to make informed decisions.
- Experience engaging and stewarding relationships with donors at all levels.
- Proven experience producing successful proposals for large scale projects.
- Experience planning, prioritising, and managing multiple projects simultaneously from start to finish.
- Experience in international fundraising.
- Experience in strategic planning, budgeting, and forecasting.
- Experience managing staff across different fundraising areas.
- Experience working at SMT and reporting at Board/Trustee level.
- Experience working with international teams and/or on international issues. (Desirable)
Skills
- Significant gravitas and an excellent networker, communicator, and influencer who is at ease and skilled in representing and promoting an organisation with different audiences, at different levels and in different contexts.
- Highly proactive and effective at collaborating with others, building relationships and partnerships.
- Excellent judgement, including in balancing short and long-term priorities, focusing on key issues, and identifying and managing both opportunities and risks.
- Ability to undertake a complex management role in an international organisation, leading a very busy team and schedule.
- Excellent project management, budget and forecasting management, and resource control skills.
- Persuasive communication skills with the ability to present and convey complex ideas and issues clearly and coherently.
- Strong decision-making skills and ability to translate priorities into operational goals and plans.
Knowledge
- Significant knowledge and understanding of all aspects of fundraising including philanthropy, partnerships, individual giving, and legacy giving.
- In-depth and up-to-date knowledge of charity law, fundraising regulations, standards, and best practice.
- High level of competence in CRM software and social media.
- Commitment to maintaining standards to promote trust and confidence in MAP’s fundraising initiatives.
- An understanding of the work of MAP and the issues facing Palestinians living under occupation and as refugees.
Personal Traits Desired
- Commitment to MAP’s mission, services, and the right to health.
- Commitment to anti-discriminatory practice and equal opportunities.
- An ability to apply awareness of diversity issues to all areas of work.
- Commitment to the values and ethos of MAP.
- Prepared and able to travel occasionally to Lebanon, the occupied Palestinian territory, and Israel and pursue new business opportunities anywhere in the world.
- Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.
Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
Campaigns Manager
Salary: Salary: £34,237 - £38,325 (depending on experience and with potential for progression)
About Voice 21
Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most.
Voice 21 is leading the conversation to prioritise oracy within schools and teaching. In July 2023, the Labour party announced its commitment to prioritise oracy and speaking lessons as part of its future mission for education. As a result oracy has become a major talking point, with the topic and Voice 21 appearing on the front pages of the national newspapers and leading discussion on TV and radio.
Your opportunity
Tackle a vital challenge, with great people. Voice 21 exists to transform young people’s learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.
Output-focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.
Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.
For more information on why we think you should apply for the role, see the “Why work for us” section at the end of this job description.
Your purpose
This year Voice 21 are recruiting to a newly formed Communications, Campaigns and Public Affairs department to help address these challenges. As Campaigns Manager, you will support the Head of Communications, Campaigns and Public Affairs to make oracy education ordinary, co-ordinating and project managing communications campaigns as well as leading content delivery. In doing so, you will play an integral role in ensuring all children, regardless of their background, find their voice for success in school and in life.
Your responsibilities
● Play a senior role in the Communications, Campaigns and Public Affairs team, as part of the wider Learning, Impact and Influence directorate
Campaigns (70%)
● Responsible for developing and delivering integrated campaigns working closely with Fundraising, Marketing, Customer Service and Service Delivery teams.
● This will include, but is not limited to: growing charity awareness, recruitment and retention, growing our advocacy base and policy change campaigns
● Taking a lead role in development and project management, you will deliver our national campaigns and business as usual communications projects
● Utilising matrix management, you'll bring internal and external teams and freelancers together to oversee all aspects of our campaigns.
● Engaging the entire marketing mix, you'll develop, implement, integrate, and evaluate campaigns across various channels, including PR, digital, advertising, and influencer amplification
● Planning, delivering and leading purposeful and planned communications cycles & campaigns
● Delivering and using implementable insights from analysis and user intelligence
Content and brand (30%)
● Creating, co-creating and commissioning communications materials and content and proactively spotting new opportunities to raise awareness of our work across the sector
● Implementation of the communications strategy and ensuring content constantly delivers against strategic needs
● Spotting reactive opportunities for content creation in line with the communications strategy
What the role might look like:
Within 3 months, you’ll have:
● Become embedded in the organisation’s systems and processes
● Built strong relationships with key members of staff
● Started leading the coordination of communications across the institution
● Contributed to our brand development
● Contributed to our public affairs campaign strategy and delivery
Within 6 months, you’ll have:
● Deliver project management template for campaigns delivery
● Built strong relationships with colleagues from around the organisations including in Fundraising, Marketing, Customer Service and Service Delivery teams
● Make recommendations for improving coordination systems and processes to better grow awareness of oracy and capacity to make policy changes
● Deliver strong analytics and insights systems
From 6 months onwards, we expect for you to be fully embedded in the organisation, delivering sector-leading campaigns and enjoying your working life!
This job is for you if you…
Have experience in these areas
● Project managing campaigns and business as usual from conception to delivery and evaluation
● Matrix managing projects with staff from across various departments
● Co-creating content with staff from various departments and personally creating multi-channel content in multiple formats
● Using analytics and user intelligence to deliver insights which meaningfully shape campaigns
● Strong eye for detail, including in copywriting and proofreading
● Ability to form excellent working relationships, internally & externally
You may also have experience in these areas
● Relevant experience in and a strong understanding of the education sector
● Experience project managing in an organisation with staff with content creation responsibilities dispersed across various teams
Reporting lines
Reporting to: Head of Campaigns, Communications and Public Affairs
Managing: None
Where you’ll work: Remote, with travel to our London office and elsewhere for meetings. Occasional overnight stays may be required depending on where you are based.
Contract: Permanent, subject to successful probation review at 3 months.
The client requests no contact from agencies or media sales.
Job Summary
Young Women’s Trust champions young women aged 18 to 30 on low or no pay. We’re here to create a more equal world of work and raise young women’s incomes.
We offer young women free coaching, feedback on job applications and information to help them get where they want to be. We bring together a network of thousands of young women to support each other, build their self-belief, and have their voices heard. We work with young women to campaign for equality in the workplace. And our research provides insight into what young women’s lives are really like, fuelling our campaigns for change.
In this newly created role, you'll use your CRM database expertise to extract actionable insights from data, supporting colleagues across the charity to make evidence-based decisions, follow best practice in data governance and communicate effectively with our audiences.
As well as significant experience of managing a CRM database, data selections, segmentation and reporting, you’ll bring a collaborative working style and the ability to work with a range of teams.
EDI statement and sense of flexible working and workplace culture
Young Women’s Trust strives to be an inclusive and representative organisation. We are committed to appointing individuals from a wide range of backgrounds, lived experiences and cultures. We particularly encourage applications from communities under-represented in our organisation, including ethnically minoritized and disabled individuals. We use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the disabled or Black, Asian and ethnically diverse candidate in order to diversify our staff team.
You’ll be joining a team that will embrace your ideas and support and encourage you to bring your whole self to work.
We can make reasonable adjustments throughout the application process and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have.
Young Women’s Trust is a Living Wage employer and we commit to Show the Salary for every job we advertise. Non-graduates are welcome and we offer a wide range of flexible working options including job share, part-time and compressed hours, different start and finish times and working from home.
We offer:
- 27 days annual leave plus bank holidays – rising annually to a maximum of 30 days
- Enhanced parental leave irrespective of length of service
- Up to 52 weeks maternity leave - 26 weeks at normal rate of pay, 13 weeks Statutory Maternity Pay, 13 weeks unpaid
- Up to 26 weeks new parents leave at your normal rate of pay
- 2 annual wellbeing days
- Employee Assistance Programme
- Learning and development budget
- Flexible working which is fully embedded in our working culture.
Deadline to apply Monday 15 April, 9am
You must have the right to work in the UK to apply for this role. We are not able to sponsor work visas for non-British applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Overall purpose:
As Fundraising and Campaigns Marketing Manager in the Marketing & Communications team, you will drive Ben’s fundraising and commercial services with individuals and businesses within the automotive industry. You’ll work closely and collaboratively with colleagues to deliver the best possible results for communications delivered both digitally and physically (this can include content on our website, social channels, email and printed materials) to support the delivery of Ben’s overall strategy.
Principal Accountabilities:
- Managing the day-to-day marketing of fundraising/income campaigns using a test-and-learn approach across a range of new and existing channels and products
- Managing campaigns and projects from planning to delivery and evaluation, ensuring they are delivered on time and on budget
- Assisting with the ongoing monitoring and optimisation of fundraising campaigns and products
- Researching competitor campaigns, market trends, new tools and platforms
Planning and organising
- Create and execute Fundraising and Marketing plans to promote Ben’s services, events and campaigns against budgets and with clear ROIs, in line with longer-term org strategy
- Work across the range of fundraising and commercial products and services, to ensure pricing, positioning and promotional activities are aligned for maximum impact
- Support to look after brand management of Ben’s fundraising and commercial brands (DoIt4Ben, ILC, Ben Ball, Ben Training etc.)
- Plan, create and develop high-quality content which is tailored to audience personas, which they will find engaging and meets strategic objectives
- Utilise various channels, including social media, website, email marketing and traditional media, to reach the target audience effectively
- Support to develop a programme of regular content. Maintaining and updating Ben wide calendars as appropriate
- Work with colleagues to develop new products and update existing products that are relevant for our audiences that are channel and brand appropriate
- Manage the design, production and distribution of marketing collateral (digital and print), making sure it is consistent with our messaging, tone of voice and is audience appropriate
- Manage end to end email process – from creating emails, automations, using correct data & segments to sending & then evaluating campaigns
- Support online advertising (social, retargeting and PPC)
- Use a test and learn approach in order to learn from user behaviour and to ensure Ben leverages digital communications channels to reach and engage target audiences
Experience required:
(E = Essential/D = Desired):
- Significant marketing and fundraising experience and responsibility within a non-profit environment (minimum 2 years) (E)
- Experience of creating and delivering an annual programme of marketing (E) and fundraising activity (D)
- Experience of working in the automotive industry either in a campaign or hands on capacity (D)
- Experience of delivering strong ROI on fundraising campaigns (E)
- Confident communicator at all levels of the organisation, with the ability to work collaboratively across different areas of the organisation as required (E)
- Very strong organisational and project management skills, with the ability to prioritise tasks and activities across multiple, simultaneous projects (E)
- Understanding and interpreting data (D)
- Experience of traditional and online marketing with an excellent understanding of the digital landscape (E)
- Writing, creating and producing content in multiple formats for various audiences and touch points (E)
- Managing end to end email production from data management and segmentation to email creation to sending and evaluation (E)
- Understanding and application of brand guidelines (E)
- Understanding and creation of on-page SEO and knowledge of the wider SEM implications (D)
- Social media channels, analytics and scheduling software e.g. Sprout Social (D)
Technical Knowledge:
(E = Essential / D = Desired):
- Degree level qualification and/or digital marketing qualification (D)
- Understanding of the principles of customer journey planning and stewardship (E)
- Knowledge of regulatory environment for fundraising including data protection, Gift Aid and fundraising codes of practice and regulation (E)
- High level of computer literacy (MS Office)
- Experience of using CRM (Salesforce) and CMS (Umbraco) systems (D)
- Project management/collaborative working tools (E)
- Knowledge of Adobe Acrobat Creative software (D)
- Knowledge of marketing principles and techniques (E)
- Understanding of how data describes audiences and how this impacts the development and evaluation of content (E)
- Strong attention to detail (E)
- Using a test and learn approach to increase engagement (D)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose and Background
CDP is looking for a full-time Senior Marketing Manager, with strong digital marketing expertise, to work as part of an ambitious global marketing team. This is a unique opportunity to make your mark in a dynamic, business-facing organization, working to achieve CDP’s mission.
The successful candidate will play a lead role within our global strategic communications and marketing team, providing strategic marketing and digital expertise. The role will report to and work closely with the Director of Brand, supporting the development and delivery of the Global Marketing and Communications plans and campaigns in line with CDP’s strategic goals. You will liaise with internal stakeholders, translating their needs and helping them deliver against business objectives through high quality marketing support, primarily via digital channels. You will be results-oriented with strong interpersonal skills and the ability to work autonomously as well as part of a wider global comms and marketing team, to ensure that CDP is strategic, influential, coherent and compelling in its engagement with key audiences.
Key responsibilities include:
- Lead and support the development, implementation and evaluation of digital-first global marketing plans. Ensure that a fully integrated approach is taken to all campaigns and digital marketing activity is optimized across all digital channels to deliver maximum value in line with key metrics.
- Work closely with the commercial team to develop, deliver and iterate marketing plans that generate quality leads across the product portfolio.
- Oversee and manage CDP’s digital marketing channels, including CRM / email marketing, evolving CDP’s strategic approach to engaging with users, ensuring that all channels follow best practice and deliver maximum value.
- Work closely with marketing, communications and content colleagues globally to ensure a coordinated approach to all digital marketing planning, activity and analytics.
- Work closely with website leads in the marketing team to ensure the role of the global and regional public websites in end-to-end customer journeys is mapped and optimized.
- Monitor, evaluate and report on the effectiveness of digital marketing channels. With knowledge of market and industry digital trends and CDP analysis, share learnings against KPIs widely in order to evolve CDP’s digital marketing practice. Including, in-campaign reporting and optimizing tactics, setting up tracking, improving reporting systems, agreeing attribution metrics.
- Build effective relationships with colleagues and stakeholders both inside and outside the organization to raise awareness and understanding of strategic marketing best practice and leverage full value from key external partners.
Required skills and experience:
- Substantial experience in digital communications and marketing.
- Strong experience and proven success of developing, implementing and evaluating highly successful cross-channel digital marketing strategies in a B2B environment working closely with sales and business development teams.
- Extensive experience in promoting content on a wide range of digital and traditional platforms;
- In-depth understanding of digital marketing tools and methodologies.
- Experience working with/ utilizing brand guidelines and coordinating to ensure brand consistency across channels.
- Strong analytical and technical skills for tracking set-up, evaluating, reporting and actioning insights.
- User proficiency, or willingness to rapidly develop such, with:
- Creative Suite such as Adobe
- CMS
- CRM and email marketing software– MS Dynamics 365 preferable
- Marketing analytics tools (Google Analytics, Looker Studio and others)
- Paid (incl. Google Ad grant) search, display and social media advertising.
- Solid understanding of legal compliance in the areas of digital marketing / data activity.
- Experience writing compelling copy for marketing collateral including webpages, emails, case studies, etc.
- Experience of using market research and insight to inform campaign and message development.
- Excellent interpersonal skills and the ability to develop and nurture relationships both internally and externally, including complex multi-stakeholder relationships.
- Excellent team skills and the flexibility to work across the business and with global offices.
- Excellent time management skills and an ability to meet deadlines under pressure and manage multiple project and stakeholder demands simultaneously.
- At least the equivalent of 6+ years of relevant B2B experience in digital specialisms, educated to degree level or equivalent, e.g. CIM qualification.
Desired skills and experience:
- Experience working as part of a global team;
- Experience working with global corporations, cities or national or local government;
- Experience working with nonprofits and/or companies on environmental sustainability issue areas.
Salary and benefits: £45,538 per annum, 30 days’ holiday, generous non-contributory pension provision, life assurance and others.
This is a full-time fixed-term (12 month) contract, reporting to the Director of Brand, with flexibility for hybrid working.
Before you apply
We’ll only use the information you provide to process your application. For more details on how we use your information, see our applicants privacy notice. By submitting your application, you are permitting CDP to use the information you have provided for recruitment purposes.
How to apply
Please upload your CV and a covering letter setting out how you meet the required skills and experience, which should be no more than two pages, into the application form. Applications will be reviewed on a rolling basis, so please submit yours as soon as possible for consideration.
The client requests no contact from agencies or media sales.
Job summary:
Recently named Charity of the Year by Just Giving Awards 2022, we’re committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait.
We understand the power data has to accelerate research and maximise impact and we are determined to be truly evidence based in everything we do.
We are building a loyal and engaged community whose support will help us to fight brain tumours on all fronts; through research, support and campaigning, to save lives and improve quality of life — and this is where you come in. We need you, a talented marketing insight specialist to help us develop and deliver our strategy.
Who we’re looking for:
A rare breed of marketer/fundraiser and data analyst, with the unique ability to analyse and interpret data, you’ll be able to tell the insight stories needed to drive and evolve campaigns and develop new products.
You’ll have a natural curiosity to explore and interrogate all the data points available to us (both on and offline), being able to clearly communicate to non-technical colleagues at all levels.
You’ll have experience of working either as part of a marketing team or directly with marketers or fundraisers, and be able to pro-actively provide insights that deliver real change.
And you’ll work your socks off, because you know that #ACureCantWait
Key accountabilities:
Use insight and analysis to inform and guide the Fundraising and CX team:
· Work with the Head of CX to manage all campaign analysis and insight projects and ensure that interpretations of the findings and insights are delivered to the appropriate stakeholders in order to inform and drive future performance and strategies
· Manage the analysis of fundraising campaigns and products, working closely with the relevant fundraising teams to identify key learning and make recommendations for future activity
· Build dashboards and ways of visualising data that fundraisers can use on a daily basis to track, report on and optimise their campaigns
· Work with others across the CX team to report against testing schedules and strategies
· Run segmentations as required for fundraising teams
· Ensure that completed insight is effectively disseminated to internal customers and that they understand and use it
· Work with the Head of CX to guide, plan and implement market research as required
· Work with the management team to ensure reporting, performance and insight is made available across the organisation for all key channels and activities eg website, CX journeys, email etc
· Stay current with legal and regulatory frameworks, including; Data Protection legislation and the Code of Fundraising Practice, to ensure that all campaigns comply with current email best practice in the industry.
You’ll be a great fit if:
We encourage you to apply to the role even if you do not meet all of the criteria.
Experience:
· Relevant experience of running (design and implementation) both qualitative and quantitative insight projects
· Able to communicate technical issues in a clear positive way at appropriate level
· Working with personas and data segmentations for campaigns
· Manipulating and interpreting large sets of data according to client requirements
· Using insight to aid product development as well as campaign strategy/implementation
· Project management
· Charity experience would be an advantage
· Experience in working with SalesForce and/or SalesForce Marketing Cloud
· Understanding of the structure of databases and their implementation
Knowledge, Skills & Abilities:
· Sound understanding of direct marketing practices
· Microsoft Excel (Advanced)
· BI visualisation software—eg Microsoft Power BI
· Digital automation and CX software – eg SalesForce Marketing Cloud Interactive Studio, PeopleStage, Pardot etc
· Familiarity with analytical and database tools
· Hands on experience with content management systems
· Advanced use of an ESP – such as Marketing Cloud, DotDigital or similar
· Market research tools – eg Alchemer or SurveyMonkey
· Analytical thinker with the ability to interpret complex information
· Excellent communication skills with a high attention to detail
· Strong project management, prioritising and organisational skills with the ability to work under tight deadlines
*Please note that the responsibilities listed are not exhaustive and this job description may be subject to change as the role evolves over time.
What we’d like to give you:
You’ll be joining a collaborative, bold and innovative team of individuals who put our community first and are connected by a passion to make a real difference.
Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 2-3 days in the office each week.
Working hours: This role is 37.5 hours per week, with some out of hours working.
Benchmarked salary: C. £32,960 (dependent on level)
Our amazing benefits:
· 25 days annual leave (pro-rated for those who are part-time). Increases yearly with length of service
· Celebrate your work anniversary in true Charity style
· Occupational Sick Pay
· Hybrid working
· Flexible working
· Charity pension
· 1 day life leave per year to celebrate a special moment of your choice
· Wellbeing support including professional counselling
· A personalised on-boarding programme
· Cycle to Work Scheme
· Perkbox – our team discount portal
· Health care vouchers
*Some of these benefits are non-contractual and are subject to change
Diversity & Inclusion:
The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.
We strive to create a workplace that celebrates diversity and provides equal opportunities for all candidates and we encourage all individuals to apply even if they don’t meet all the criteria.
You can find out more about what we’re doing to become a diverse organisation here.
Eligibility to work:
Whilst we'd love to have you on board, we want to be upfront as we’d hate to waste your time applying for a role where we can’t take you on. At the moment, we're unable to offer visa sponsorship for any of our positions. We're currently seeking candidates who are already authorised to work in the UK without the need for sponsorship, who can remain on a permanent basis.
How to apply to our team:
Please apply by clicking the red ‘join our team’ button on our website, attaching your CV and a covering letter explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.
We are keen to ensure that our recruitment process is inclusive so if you’d find it beneficial to submit your application in a different format, please email us.
Advert close date: 3 April 2024
First interview date and location: 8 or 9 April 2024 over Zoom
Second interview date and location: TBC at our office in Fleet
The post holder will also:
· Contribute to achieving the objectives of The Brain Tumour Charity
· Live and breathe our values by being bold, collaborative and innovative, with a community-first approach to everything you do
· Undertake any additional and ad hoc tasks as required
· Participate in team meetings and other meetings as required
· Monitor and evaluate activities and provide written reports
· Represent The Charity at external events in a professional manner
· Work within an equal opportunities framework
· Adhere to all The Charity’s policies, procedures and working
· Ensure all records are held in compliance with GDPR, The Fundraising Regulator Code of Practice and The Brain Tumour Charity policies
We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.
The client requests no contact from agencies or media sales.
About us
UCL is a radically different university. Founded in 1826 in the heart of London, we were the first university in England to welcome students of any religion and the first to welcome women on equal terms with men. Today UCL has over 50,000 students and 16,000 staff and is one of the world's top 10 universities.
The department of the Vice President External Engagement coordinates UCL's engagement with a range of audiences, raising the university's profile and influence, and managing its reputation. It promotes the public value of UCL's research and partnerships to the future of Britain and globally. It is a service-driven function made up of communications and marketing professionals who deliver sector-leading media relations, public affairs, institutional communications, brand and integrated marketing, student recruitment, and events.
About the role
Undertake analysis of external and internal data sets to identify insights and trends.
Build dashboards to visualise data.
Present and communicate findings to colleagues across VPEE and the wider UCL community through data visualization, report writing and disseminating insight through relevant channels.
Undertake data analysis and desk research to support and inform portfolio development and review.
Build effective networks with colleagues at all levels and assist them to use market intelligence to support customer focused and data-driven decision making and evaluation, including programme teams and the central strategy function.
Commission research from internal and external partners.
Support a learning and development culture by regularly sharing expert knowledge with our communities of practice.
Work across functions to provide high quality horizon scanning to help inform better contextual understanding of audience needs.
Develop audience segmentation and personas to help aid better understanding of our audiences and their needs.
As part of our commitment to continuous improvement, measure comms/engagement performance, reporting back to senior leaders regularly.
About you
Qualifications, experience and knowledge
Experience of delivering reporting and insight, drawing on a range of data sources, including providing commentary on business performance. (Essential)
Qualification or experience in communications, data science or an equivalent numerate subject. (Essential)
Excellent working knowledge of Excel and BI tools (e.g. Tableu or PowerBI) with experience of using data science techniques to model and analyse data. (Essential)
Experience working in a communications or Higher Education setting. (Desirable)
Skills and abilities
Evidence of the ability to create reports to measure complex data for consumption by non-technical audiences. (Essential)
Strong communication skills, in person and in writing, with the interpersonal skills and ability to explain complex data and concepts to non-technical audiences. (Essential)
Excellent organisational skills, time management and project management skills, including the ability to work effectively on numerous projects simultaneously, and to deliver to deadlines. (Essential)
Able to work prioritise and delegate tasks in line with operational objectives. (Essential)
Able to lead on areas of work, and to measure and assess outcomes. (Essential)
Able to deliver analysis to help product owners make decisions based on evidence. (Essential)
UCL Ways of Working for professional services
Committed to providing a helpful and responsive service. (Essential)
Documenting and sharing solutions. (Essential)
Using evidence and quality data to support approaches. (Essential)
What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
- 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
- Additional 5 days' annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-Site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Visit to find out more.
Our commitment to Equality, Diversity and Inclusion
As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.
These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.
Salary: up to £50,000 per annum DOE
Location: Hybrid - working in Tyseley, Birmingham & home working
Contract type: Permanent
Hours: Full time - 36.5 Monday - Friday
Introduction to the role
This role will ensure that we are developing partnerships and applying for new funding in line with our business objective and values. We need to ensure that we are maximising our future income potential for new business as well as securing income to continue existing business. This role will work closely with the CEO and other business development colleagues to ensure that TAWS optimises opportunities nationally and regionally as well as across the breadth of the current and future delivery range. You will lead, plan and secure new business in these areas as well as provide line management for a small team of bid writers based nationally.
You will report into the CEO and work closely with senior colleagues across the organisation. You will work in close contact with internal colleagues such as CEO/ business development colleagues/ comms colleagues/ and delivery teams in West Midlands and Essex. Your role will work very closely with head of finance in establishing a clear and reliable pipeline for business opportunities and funding sources going forward.
The main purpose of the role will be to coordinate bids that are effective, well costed, realistic and in line business needs and values, and that we are suitably placed to participate effectively in key partnerships nationally, regionally and locally to ensure that we are able to embed in business areas and build effective partnerships for collaborative larger bids.
Main duties
- Undertake horizon scanning with the leads of the business development areas to ensure we understand key opportunities and are embedded in key partnerships at a national and local level.
- Work with colleagues on a joined up business development approach to secure new business and contracts
- Increase the number, range, and value of contracts secured in line with our strategic objectives
- Build and maintain a range of relevant partnerships to support the winning of new business
- Maintain up to date market and academic research available on the CRM and other systems within the team
- Develop and conduct effective business pitches to key decision makers and ensure that they are kept relevant by relevant reviews and updates
- Manage the bid writing team, oversee and strengthen our current funding operations
- Build on the existing portfolio of funding, which includes statutory and commercial tenders, as well as grant funding
- Ensure existing funding relationships are positively maintained, and relationships with commissioners are effectively managed, undertaking high-level representation when required
- Lead on the preparation of major funding proposals
- Track and report on external fundraising trends and help teams match opportunities with strategic priorities
- Proactively manage the organisational funding pipeline of opportunities and rolling submissions, as a tool for planning and decision-making
- Ensure funding perspectives are integrated into programme-level strategic plans
- Support the organisation to realise its income targets
- Inspire and manage the bid writing team so that they are motivated, flexible and collaborative in their approach
- Cultivate relationships with programme leads and support them to develop new projects and services with appropriate funding strategies; Achieve quality proposal submissions, including sign-off responsibility
- Ensure effective grant management
- To provide overall strategic guidance and leadership of approaches to the development of new business across a range of stakeholders internally and externally. Ensuring that staff working in these business development areas are aware of our values and principles about this work and linked into best practice groups that help them to develop their skills, both internally and externally.
- Ensure evaluation and insight is used effectively in reporting internally, to funders, partners and to stakeholders
- Maintain an in-depth, up-to-date knowledge of the key policy areas relevant to our work, including work across all of our delivery areas and ensure an up to date knowledge of funding issues, patterns and opportunities.
Knowledge,skills and experience
- Ability to research and do horizon scanning
- Extensive experience as a leader in a fundraising environment with strong managerial and leadership skills
- Track record of raising both unrestricted and restricted funds, and achieving high value contracts and grants
- Track record of successfully supporting, motivating, mentoring and managing colleagues
- Experience of developing and delivering on fundraising strategies
- record in confidently developing networks, building alliances, nurturing ideas and relationships with individuals, new collaborators and funders – including avenues for income generation
- Involvement in at least one of the following: public sector commissioning, institutional/statutory grants, trusts and foundations or commercial bids.
- Experience of planning and managing budgets
- Must be able to work collaboratively internally and externally within the business setting
- Must have clear understanding of the challenges of this business sector
- Previous experience of developing new business opportunities- including partnerships; collaborations and networking; horizon scanning; strategic positioning; developing collaborations; managing new business to inception;
- Experience of overseeing the analysis and further development of existing business
- Project management experience, including design and development, planning, resource allocation, time, budget and risk management and evaluation of impact and outcomes.
- Previous experience of working in community development and previous experience of delivering high quality interventions, ideally in deprived community settings.
- Experience of line- managing and developing teams to deliver against programme objectives and to achieve their full potential, preferably in the field of community development work.
- Experience of influencing and matrix management would be preferable
- Leadership ability, with the confidence and skill to influence and persuade others across multiple disciplines and arenas.
- Experience encouraging diverse communities to come together - building trust and participation.
- Experience of working with a range of stakeholders with the ability to influence and persuade others
- Ability to work autonomously and collaboratively in a dynamic, fast paced and challenging environment and able to prioritise work under pressure and adapt to new models of working
- Excellent communicator, track record of establishing and developing strong partnerships with external organisations including statutory, charity and voluntary.
Staff benefits
We offer our team members a comprehensive staff benefits offering to include:
- Annual Leave – 25 days FTE (increasing to 29 days with service) plus 5 wellbeing days.
- Nest Pension – 8% employer contribution - 3% employee contribution.
- Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
- Employee Assistance Programme (counselling and DRs on call 24hrs a day).
- Life Assurance – x4 your salary paid to beneficiary.
- Flexible working.
- Fantastic volunteering opportunities within The Active Wellbeing Society every month.
Application details
Please submit a Cover Letter and CV addressing the experience you have had relevant to the 'Main Duties' and the 'Knowledge & Skills' sections of the advert, but as a minimum please address how you meet the the following criteria which will be weighted highly in the first sift of shortlisting:
- Track record of raising both unrestricted and restricted funds, and achieving high value contracts and grants
- Extensive experience as a leader in a fundraising environment with strong managerial and leadership skills
- Record in confidently developing networks, building alliances, nurturing ideas and relationships with individuals, new collaborators and funders – including avenues for income generation
- Involvement in at least one of the following: public sector commissioning, institutional/statutory grants, trusts and foundations or commercial bids.
- Experience of overseeing the analysis and further development of existing business
Closing date: Friday 29th March 2024 at midnight
Interview date: 1st Interview 4th April 2024
2nd Interview: 12th April 2024
Due to the high numbers of applications we received for our job vacancies, we may close application windows early, so we would encourage you to submit your application ASAP
We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.
Successful applicants will be required to be DBS checked prior to starting.
Our customers come from all walks of life and so do we, in recruiting for our team we welcome the unique contributions that you can bring. The Active Wellbeing Society is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. At The Active Wellbeing Society we are searching for people who share the passion for what we do with different backgrounds, perspectives and experiences, collectively making a difference.
If there is anything we can do to assist you in your application or preparations to be interviewed for one of our job vacancies please let us know and we can ensure you have a positive and comfortable experience.
Thank you for your interest in working for The Active Wellbeing Society, we look forward to receiving your application.
We are looking for an experienced Grants and Commissioning Manager to join our dynamic Fundraising team. This role will lead on all our trusts and foundations approaches, playing an integral role in growth and development of the portfolio and work in partnership with the CEO to lead on bids/tenders for commissioned services. It is a fantastic opportunity to shape the future of these high value income streams to realise its full potential.
Role Purpose
Responsible for developing and delivering our Fundraising strategies, to secure appropriate funding to ensure the sustainable delivery of high-quality services by Home-Start Essex.
As Grants and Commissioning Manager you will use your experience and skills to identify and lead approaches to trusts, foundations, company foundations, statutory and other organisations securing funding from £5k-£800K+. You will create high quality approaches and deliver against financial targets, proactively supporting opportunities to source income to support children and families within Essex.
The successful candidate will be a self-starter with high levels of motivation, and a skilled writer with the ability to work autonomously and build on the strong foundations we have in place.
Specific Responsibilities
· Lead on delivering key areas of the Grants and Commissioning strategy and operational plan to establish a strong and sustainable funding base and support our growth ambition by delivering income targets year on year.
· To write compelling applications/bids, cases for support and reports, working in collaboration with the Finance Manager, Family Services Manager and Systems and Information Officer and tailoring the information for the audience, ensuring submission within required deadlines.
· Develop first class relationships with the portfolio of existing and new trust funders, commissioning partners, delivering the highest levels of donor care, by always providing excellent stewardship and ensuring all reporting requirements are fully met.
· Lead on horizon scanning for trust funders, creating a prospecting programme for new opportunities to grow the portfolio. Utilising existing networks, specialist funding sites and referrals.
· Lead on researching prospects for commissioned services, seeking opportunities to work in partnership where appropriate through utilising existing networks and procurement/tender platforms.
· Develop processes to be used across Home-Start Essex, to codify our approach to grant management and ensure appropriate escalation points across the organisation.
· Work both independently and with colleagues to develop content for proposal to funders, ensuring information is accurate and compelling, to generate funding for restricted and core work.
· Maintain and develop Home-Start Essex’s case for support templates and support materials, liaising closely with the senior management team and marketing team and adhering to brand guidelines and key messaging.
· Manage the grant/trust fundraising programme via Beacon CRM, developing account management and stewardship activities and maintaining detailed records of all communications.
· Ensure that successful bids/tenders and grant/trust applications are handed over to the Family Services Manager and Area Lead Co-ordinators with clear milestones, outputs, outcomes and evaluation/reporting requirements via Implementation meetings.
Reporting
· To provide regular activity, income and pipeline updates to the CEO and Finance & Business Development Committee.
· Maintain accurate records of income and restrictions.
· Ensure that progress against KPIs and pipeline is effectively monitored and reported, flagging concerns and developments in good time.
· Ensuring pipeline development by maintaining the database, recording all stewardship actions and communications.
Other duties
· To help at fundraising events from time to time.
· To work closely with other members of the fundraising department to provide data and leads to help them maximise income for the charity.
· Manage resources for the Fundraising team and contribute to budgeting and preparation for financial audits/reviews.
· To develop an in-depth knowledge of HSE and understanding of HSE’s work.
· To keep up to date with best practice in fundraising and comply with relevant legislation.
· To act as an ambassador for the fundraising department and the charity both internally and externally.
· To undertake any other assignments within the fundraising department and wider organisation as required.
· To develop and implement short, medium and long-term strategic business and funding plans for Home-Start Essex, as part of the senior management team, subject to Board approval.
Marketing
Work with the Digital Communications & Marketing team to ensure consistent and co-ordinated approach to the promotion of Home-Start Essex in the following areas:
· Create and distribute press releases to ensure regular and positive promotion of Home-Start Essex.
· Coordinate and schedule key promotional messages to our supporters and the wider public.
· Ensure branding, language and content for all fundraising communications are in line with the Home-Start Essex’s strategy, vision and values.
This role is part of the Senior Management Team within Home-Start Essex.
Please email us to request a recruitment pack or go to our website to download the recruitment pack, job description and person specification.
Please apply by sending in a covering letter and CV – referring to the job description and person specification in your application.
Relevant candidates will be required to complete further information as part of the recruitment process.
An enhanced DBS check will be required.
If you would like to arrange a confidential discussion about the vacancy, please contact us.
This post is subject to a successful 6-month probationary period.
Closing date for applications: Wednesday 10th April 2024
Interviews are scheduled for: 18th/19th April 2024
Home-Start Essex is committed to equality of opportunity and works to safer recruitment practices as an important part of safeguarding and protecting children and vulnerable adults.
Our Home-Start Essex Values
Supportive - We will support families to address the challenges of bringing up children themselves.
Non-judgmental - We do not judge families or measure them against others’ standards.
Approachable - We will be approachable and friendly at all times and develop good relationships with the families we support.
Professional - We will maintain the very highest professional standards.
Collaborative - We will work in partnership with any individual, group or agency who can help us achieve our goals.
Inclusive - We value and celebrate diversity and offer our services to all families, irrespective of their circumstances or backgrounds.
Family-led - We place children and families’ needs at the heart of our work.
Safe - The safety of the families and children we support, and the staff and volunteers we engage, is our highest priority.
Bringing up children can be hard work and all parents and carers will, from time to time, encounter problems which can often make the task even harder.
The client requests no contact from agencies or media sales.
Marketing Officer
We’re looking for an experienced and driven Marketing Officer to join the Mass Engagement team
Position: CE227 Beneficiary Experience Marketing Officer
Location: Homebased, U.K Nationwide however, occasional travel will be required as part of this role (may include team meetings or other work related meetings)
Hours: Full-time 35 hours per week
Salary: Circa £28,000 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance to where you live)
Contract: This is a fixed-term maternity cover for 12 months.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 1 April 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: Week commencing 8 April 2024.
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
As an experienced campaign manager and copy-writer, you will support the Experience team to develop and deliver marketing approaches and journey communications, primarily for beneficiary and health/social care professional audiences. As a team, our aim is to ensure that these audiences are aware of the support they can access from the Stroke Association and to build meaningful connections with them for long-term engagement.
Working closely with the other Directorates within the organisation, you will review and build on recent successful tests to signpost our offer to people affected by stroke, using data and insight to reach out to them with the most relevant offers.
About You
You will have experience working in a marketing environment and have key strengths in the following areas:
· Understanding the key principles of marketing, with experience using a range of different offline and online platforms to reach audiences.
· Planning and implementing email campaigns through email systems such as Dotdigital.
· Grammatical skills, ideally with experience of copywriting and/or reviewing compelling copy.
· Project management, with a keen eye for detail and deadlines.
· Understanding excellent customer experience and customer journeys
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state the reference number for the role you are applying for.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Campaigns, Campaigning, Marketing, Copy Writer, Copy Writing, Campaigns Officer, Campaigning Officer, Marketing Officer, Marketing Executive, Digital Marketing, Campaign Marketing, Marketing and Communications, Marketing and Fundraising Officer, Online Marketing.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.