Customer Relationship Manager Jobs in Hounslow, Greater London
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Remote, with regular travel to Central London for events and meetings
About the role
This is an exciting opportunity for an experienced and dynamic Events Manager to lead on Media Trust’s 2024 calendar of fundraising and industry-facing events, including our upcoming 30th Birthday Fundraising Gala and support with other programme-related events.
The successful candidate will have demonstrable expertise in delivering successful fundraising and other events, working across multiple projects, and finding new and innovative ways to engage corporate supporters in fundraising events and campaigns.
You will be part of the Volunteering & Events Management team and will manage a range of in person and virtual events, from fundraising events to corporate partner cultivation drinks, industry roundtables and large-scale volunteering initiatives. You will work with internal and external stakeholders to develop and deliver impactful high-quality events and ensure that all our events deliver against set targets.
This role would suit someone with a good understanding and experience of the UK charity sector and a passion for equalities and inclusion. We are looking for a strong candidate to take Media Trust’s event activity and fundraising to the next level to enable us to support more charities and underrepresented talent and engage more media and creative industry professionals in our work.
Key responsibilities
Events Management
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Manage end-to-end delivery of Media Trust events, campaigns and projects of varying size, format and complexity, both in person and virtually
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Lead on the development and running of Media Trust’s 30th Birthday celebratory events, including but not limited to our Fundraising Gala, ensuring the fundraising target is hit or exceeded
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Support the Programmes team and Media Trust Films team on delivery of events when necessary, including, but not limited to, Charity Challenge Days and Film Screenings
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Provide a high standard of support to key stakeholders throughout the planning, execution and evaluation of each event
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Develop and implement consistent processes, procedures and documentation for all events across Media Trust, including event timelines, agendas, speaker and staff briefs
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Develop fundraising and sponsorship proposals to fund core events across Media Trust
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Manage event budgets ensuring they are run cost effectively
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Maximise the profitability (where appropriate), sustainability and quality of all events
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Act as first point of contact for stakeholders including corporate partners, venues, caterers, speakers, attendees, Media Trust staff and Trustees
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Research and suggest relevant key speakers and work with all Media Trust teams to finalise speakers for events
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Work closely with the Marketing team to develop communications to promote events and drive engagement
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Monitor KPIs and evaluate the impact of events, providing reports and feedback summaries as required
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Ensure all Media Trust events and fundraising activities are logged effectively and Media Trust’s CRM is kept up-to-date
Corporate Partner Activity
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Liaise with our Corporate Partners and lead on bespoke events organised as part of their partnership with Media Trust
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Work closely with the Partnerships team to develop and deliver volunteer opportunities, recruiting, briefing and training volunteers including presentations and pitches
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Work with other members of the Volunteering & Events Management team to support with other volunteering activity including development of innovative events and opportunities
Additional Responsibilities
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Continual research and ideation, monitoring industry trends for new and exciting fundraising and profile-raising opportunities and partnership collaborations
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Provide additional support to the Partnerships team as required
What we are looking for in you
Essential
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Experience of end-to-end event management, including the planning of fundraising events, and delivering high-impact results in a professional or charitable organisation
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Experience of organising both online and in person events
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Attention to detail, accuracy, and the ability to manage and prioritise across multiple events, work with multiple teams and meet deadlines
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Experience of working with Corporate Partners and managing stakeholder relationships at both a strategic and project level
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Outstanding communication skills and ability to adapt tone and approach for different stakeholders
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Strong leadership skills to effectively manage external stakeholders and suppliers, paid and unpaid, ensuring high quality of work and events run smoothly
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Experience of data management and CRM systems with ability to support, inform and report on fundraising and other event activity
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A passion for events and innovative approaches to engaging audiences
Desirable
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Experience of creating and developing proposals for event sponsorship and pitching to corporate partners and other stakeholders
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Experience of designing and managing event budgets
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Good understanding of the charity sector, including charity, GDPR and data protection laws
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Understanding of the media, comms and creative sectors in the UK
The above job description is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances.
Values of the organisation
At Media Trust, we believe it’s by giving everyone a voice that we’ll get to a more equal society. That’s why we’re working with hundreds of charities to strengthen their storytelling, advocacy and campaigning, press engagement and social media. We do this through media, communications and digital skills training delivered in partnership with our media and creative industry partners and by matching media industry volunteers looking to give back with charities looking for help with content creation and other comms support. At the same time, our programmes for underrepresented talent are giving young and diverse talent the creative media skills, access and mentoring support to break into the media
We aim to represent the communities we support. We encourage applications from people of colour, those who identify as LGBTQIA+, working class as well as Disabled people and those living with mental health conditions.
We are happy to make reasonable adjustments for applicants who need additional support at any stage of the recruitment process – please just get in touch to discuss.
Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs and our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
Media Trust values diversity and is an equal opportunities employer.
Working at Media Trust
Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team. In return we offer:
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Remote working with a monthly co-working allowance
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30 days annual leave (plus bank holidays)
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Flexible First employer
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Opportunity to work flexible hours
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Pension contributions
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2 volunteer days each year
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Opportunity to attend up to two Media Trust Open Courses each year at no cost to you
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This exciting role will ensure that we offer our audiences the best possible experience through the Foundation’s website and other digital platforms. Using a data-led approach, you’ll be able to use your user experience expertise to help drive the adoption of a digital-first way of working across the Foundation’s activities.
What does the role involve?
· Managing the relationship with our website development agency. Making recommendations for areas of improvement and further development.
· Managing our analytics and other insight platforms to ensure that we collect robust data and can make informed, evidence-based recommendations to ensure we’re using digital to deliver against the Foundation’s strategic objectives.
· Support and develop the implementation of an SEO strategy for our website content to ensure that our audiences can find our content.
What skills, knowledge and experience are we looking for?
· Ability to interpret complex requirements and user needs and make recommendations of implementable solutions.
· Knowledge of the fundamental of Agile and Scrum
· Knowledge of website analytics tools (e.g. Google Analytics, Google Looker Studio)
· Analytical skills with the ability to effectively capture, process and interpret information and make actionable, evidence-based recommendations.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
FareShare
Job Description – Major Donor Manager
Reporting to: Senior Major Donor Manager
Location: Hybrid / London
Contract: Permanent
Hours: 35 Hours
Salary: £41,000-£45,000
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s largest food redistribution charity, working with a network of 18 independent organisations to make sure good quality surplus food reaches people who need it most, rather than being wasted. We rescue food from farms, factories, supermarkets and food outlets and send it to almost 9,000 charities working on the frontline to support their communities. FareShare food nourishes people in need and connects them with vital support services to help them build a brighter future.
Every day, millions of people skip meals or go without any food, driven to food insecurity by the cost of living crisis. Yet at the same time, over three million tonnes of good to eat food goes to waste in the UK – enough for 7 billion meals.
In 2022/23, FareShare redistributed enough food for almost 130 million meals, but we know there is more food out there that could be used to support communities in need rather than needlessly wasted. This is an exciting time to join FareShare, as we embark on a new, ambitious three-year strategy that will maximise the social and environmental impact of rescuing surplus food.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting frontline charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Values: Passion – for our cause and the challenge that lies ahead.
Ambition – to go the extra mile and drive the change that must happen.
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries.
Collaboration – it’s only by working with others that we can be stronger.
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
We are looking for an exceptional Major Donor Manager to play a crucial role in ensuring the ongoing success and expansion of our new major donor team. Working closely with our Senior Major Donor Manager and Prospect Research Manager, this new role will lead on nurturing high-value relationships with prospective major donors who have capacity to give between £10k and £100k to FareShare, and develop and deliver a calendar of high-value cultivation events tailored to opportunities within our networks to strengthen relationships and maximise support.
As the cost of living crisis pushes millions into food insecurity, and the world is faced with a climate emergency, the difference you can make by joining the major donor team is substantial. Our dual social and environmental purpose has never resonated more with donors and we have just launched an ambitious strategy to double the number of meals we can provide, amplifying our impact and presenting a compelling case for support.
Key responsibilities
- Build relationships with a portfolio of prospective major donors, understanding their philanthropic motivations, nurturing an affinity in FareShare, and tailoring opportunities for engagement to inspire major gifts.
- Foster a deep understanding of FareShare's work and strategy to effectively communicate, inspire and solicit funds. This includes developing relationships across the FareShare regional network and building a sound understanding of FareShare operations to support warehouse and frontline charity visits and tours.
- Develop innovative and personalised stewardship plans, in collaboration with senior colleagues when appropriate, to deepen donor relationships. Craft compelling written communications including emails, proposals, and reports to showcase the impact of donor support.
- Lead the planning and delivery of engaging cultivation events through opportunities presented in our networks, aimed at establishing new relationships and strengthening existing ones.
- Prepare effective briefs for our CEO and other senior stakeholders attending major donor meetings or events.
- Work closely with the Senior Major Donor Manager and Prospect Research Manager to enrich the prospect pipeline, always seeking opportunities within our internal and external networks.
- Work with colleagues across the Fundraising sub-teams to maximise cross over opportunities between income areas.
- Constantly scan the external environment and charity sector to optimise major donor experiences and identify new opportunities.
- Maintain accurate records of donor interactions in our CRM system and consistently update cultivation plans.
- Ensure compliance with Fundraising Codes of Practice and GDPR.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with the below criteria.
Essential Criteria
- Proven track record in developing strong relationships with HNWIs and securing major gifts personally.
- Strong interpersonal and networking abilities, with a high level of emotional intelligence and adept at building rapport quickly.
- Proactive, target-oriented, and innovative in major donor engagement, demonstrating an entrepreneurial spirit to developing relationships, expanding a major donor portfolio and income growth.
- Capable of managing multiple projects under pressure, with a solutions-focused approach.
- Experience of collaborating with senior leadership to leverage peer connections and increase support.
- Excellent written and verbal communication skills.
Desirable Criteria:
- Experience of event management.
- Experience of Salesforce.
Competencies and behaviours
- Passionate about FareShare's mission.
- Personable and approachable.
- Proactive, resilient, and reflective.
- Commitment to Equal Opportunities.
- Willing to travel across the UK and work occasional evenings.
Benefits
- Hybrid / Flexible working
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program Interest free bicycle purchase loan scheme
- Season ticket loan
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join Our Team as a Corporate Partnerships Manager at White Lodge
As Corporate Partnerships Manager for White Lodge, you will play a crucial role in nurturing and expanding our connections with corporate partners and donors. Our funding comes from various sources including donations, employee fundraising, volunteer efforts, in-kind contributions, and professional support. This is an exciting opportunity to join an enthusiastic team, shaping our future in a collaborative and inclusive environment.
Supporting over 1,200 individuals, based in Chertsey, we provide diverse services for all ages and abilities. From physiotherapy to holiday clubs, we ensure a safe and accessible environment. Operating costs of nearly £3 million annually are sustained by multiple income streams and voluntary donations. Join us during this exciting phase whilst we are developing a new strategy to enrich more lives.
Essential qualities:
- Proven success in a similar role, with a track record of securing income through multi-year partnerships.
- Strong relationship management skills, particularly within the corporate sector.
- Strategic thinking ability to identify and capitalize on new opportunities.
- Excellent communication, presentation, and organizational skills.
- Proficiency in IT, including Microsoft Office Suite, CRM software, and reporting.
- Possession of a driver’s license and access to a personal vehicle.
Key Expectations:
- Develop and execute a comprehensive corporate fundraising strategy to nurture existing partnerships and expand our network.
- Independently cultivate and prospect new corporate partnerships through various channels, including networking and research.
- Craft compelling proposals aligning with donor interests and operational needs.
- Lead the process of tendering bids with corporate foundations and oversee corporate volunteering days.
- Generate donor-friendly reports to demonstrate the impact of our partners' contributions.
If you're passionate about building partnerships and making a difference, we want to hear from you! Submit your application today by sending your CV and application detailing your relevant experience and why you're the perfect fit for the role. At White Lodge, we're committed to inclusion and are a disability confident employer. If you have any questions or require any support during the application process, please get in touch.
- Hours: Full time (36 hours per week)
- Pay: £30,000-£35,000
- Benefits: 38 days holiday per year (pro rata for part time)
- Full Time (36 hours per week) - Job share applicants considered.
We provide services and support that enable those with a range of abilities, their families, and carers to lead fulfilling lives.
The client requests no contact from agencies or media sales.
Assessment Practitioner Team Manager
Remote (homebased) / hybrid or working from one of our 4 locations.
37.5 hours a week Monday to Friday
About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.
We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.
The Role
Our Practitioner Led Assessment Service is the entry point for our beneficiaries seeking support from the Charity. Our Assessment Practitioners work in partnership with our beneficiaries to identify goals, individual needs and appropriate solutions.
The team provide advice, information and support and work collaboratively with the multi-professional team to ensure our beneficiaries are offered the right support at the right time.
Reporting into the Beneficiary Experience and Continuity Lead you will be responsible for day-to-day management of the practitioner led assessment service, holding a small case load and reviewing and resolving complex cases with the team.
You will work collaboratively with key stakeholders across health improvement and rehabilitation services, to ensure services are integrated, person centred, outcome focused and based on an ethos of recovery.
We promote a healthy work life balance for all employees, and in addition to a competitive salary and benefits package, you have access to a health care cash plan, Employee Assistance Programme, and other wellbeing support tools.
This role is subject to an Enhanced Disclosure and Barring Services Check.
About You
An excellent communicator, with a can-do-attitude, you will be a registered health or social care practitioner with a broad skill and knowledge base and will be experienced in managing a multi-professional team.
To be successful, you will:
- Be a registered health or social care practitioner, with membership of a relevant professional body
- Have experience of managing a multi-professional team within a health or social care setting
- Have experience of conducting telephone assessments (health and wellbeing), service user risk assessments and delivering advice and information to improve health and wellbeing
- Be able to communicate effectively with people at all levels, both verbally and in writing, together with sound judgment skills
- Have the ability to travel (within the UK) on occasion
- Have a suitable working area and space available that is free from distraction (if home working or hybrid). You will be provided with a laptop computer and access to our telephone systems and digital tools such as MS Teams.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
Are you an experienced corporate fundraiser with an interest in working in the international development sector? Are you creative, strategic, highly organised, a confident and effective communicator and strong team player?
We are looking for an experienced Senior Corporate Fundraising Manager to work closely with the Head of Programme Funding to drive new donor engagement and secure sustainable, multi-year funding. If you are seeking a dynamic and engaging fundraising role which offers you the chance to play a pivotal role within a small but ambitious organisation, then this could be the job for you.
You will be an exemplary relationship builder and have experience in developing multi-faceted corporate partnerships (ideally with experience and success in employee engagement, corporate sponsorship, and/or operational partnerships).
The role also line manages the Senior Fundraising Officer post, a position that provides administrative and fundraising support across the whole fundraising team. Please note that we are a small team and so you’ll need to be comfortable rolling up your sleeves to help out team members and to support new business across other restricted income streams.
If you think you have the skills, qualities and drive to fulfil this role, but don’t meet all of the specifications, or perhaps you’ve gained your experience in (for example) commercial sales or within relationships management and are looking to move into development work, we would still welcome hearing from you. We’re always interested to hear from talented individuals who can help drive the success of the team.
We are also open to making the role part time (80%) for the right candidate.
Interviews will be held on a rolling basis.
What can the Foundation offer you
- You will be part of an organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and seek all staffs input into strategy, annual plans, and organisational values.
- A positive and collaborative culture – we are proud of our leadership and management style that encourages teamwork, open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive
- One-on-one regular meetings with your line manager or director to focus on career and professional development while also taking an interest in your personal wellbeing
About the Cherie Blair Foundation for Women
The Cherie Blair Foundation for Women works with women entrepreneurs in low and middle income countries. We work together to enable women entrepreneurs to reach their potential. We are committed to eliminating the global gender gap in entrepreneurship and creating a future where women entrepreneurs thrive.
Since our inception in 2008, we have supported more than 250,000 women to start and grow successful micro, small, and medium sized businesses in over 100 countries.
Training, mentoring, networking and collaboration are at the heart of our work, deploying technology innovatively to reach and connect with more women worldwide. Our approach opens doors for women entrepreneurs to networks, finance, new markets, investments and opportunities.
As a result, women create a future for themselves, their families, and their communities. In turn, they contribute to more robust economies, global gender equality and a thriving entrepreneurial sector.
How to apply
To apply, please download the job description and send us the following:
· Covering letter addressing relevant experience for the role (one A4 page max)
· We will not accept or consider applications submitted without a cover letter.
· When writing your cover letter, please refer to the job description, focussing on the essential and desirable criteria
· Current CV (two A4 pages max)
DISCLAIMER: Applications without a covering letter will not be considered. All applicants must have the full legal right to work in the UK as the Foundation does not offer sponsorship at this time.
Please send your application, or any questions you might have by Friday 17 May, 5pm BST.
The Foundation is an Equal Opportunity Employer and actively encourages candidates of all backgrounds to apply for this position. Please let us know if you have any access requirements that you would like us to be aware of during this process.
For information purposes, we request that you complete the Equality Diversity and Inclusion (EDI) monitoring form when you submit your application. This is not mandatory but supports the Foundation it’s with EDI goals and objectives. All information is private, and we abide by stringent GDPR and data processing management systems. The link is available on our website.
Due to the large number of applications we receive, please note that you will only be contacted should we wish to invite you to interview.
Thank you for your interest in the Cherie Blair Foundation for Women. We look forward to receiving your application.
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Programme Manager role will report to the Senior Programme Manager and sit within the Programmes Team.
The Programme Manager will be responsible for project managing a number of our services. You will have a clear focus of delivering high quality programmes that are run smoothly, efficiently, within budget, and achieve the desired outcomes and objectives for both the partners and the young people.
You will lead and support others within your team to deliver high quality programmes from initiation through to evaluation and review, that will directly contribute to the company’s growth strategy and impact.
The Programme Manager will also be a key member of the department and contribute to, departmental strategies, systems and maximising efficiency, delivering programme management to an excellent standard that produces high impact for our young people and partners.
In this role, you will work closely with the Digital Communications and Marketing, Business Development and Finance teams.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
This is an exciting time to join Crisis as we push forward to implement our new Supporter CRM, utilising Dynamics 365. You’ll help shape the technical solutions that support our Fundraising and Engagement, helping to meet the growing demands of an ambitious organisation determined to end homelessness.
Hours: 35 hours per week (compressed hours available in line with Crisis’ Flexible Working Policy)
Location: London office (working from home in line with Crisis’ Hybrid Working Policy, there would be an expectation for you to be in the office one day per week)
About the role
As Supporter CRM Product Owner, you will play a key role in ensuring that the needs of teams across Fundraising, Policy & Social Change, and Commerce & Enterprise are addressed as part of the ongoing CRM Development. We have created this role as we’re part way through implementing Dynamics 365 as our new Supporter CRM and are looking for someone to put their stamp on the governance mechanisms that support change, the way in which we training and onboard new users, and how we manage the testing process in advance of rolling out to all relevant teams.
About you
To be successful in this role you will have experience of CRM Product Ownership with a thorough understanding of the software development lifecycle. Equally adept working with technical and non-technical colleagues, your exceptional communication and organisation skills will be used to bring colleagues together with a focus on delivering value at the early possible stage.
You will have experience in establishing new governance processes and ideally a solid foundation in agile ways of working in a user-centred development framework. As the second Product Owner in the Business Systems team, you’ll be a crucial cog in establishing Product Ownership as a discipline in a Systems context.
You may have experience in, Product Ownership, Agile Project management, Software development, CRM management
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 21 April 2024 (at 23:59)
Interviews will be held on W/C 29 April 2024
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
The Kensington + Chelsea Foundation is looking for an experience, ambitious and tenacious fundraiser to build impactful partnerships with local businesses.
We are an independent local charity which was founded in 2008 and we're now in an exciting phase of growth. We want to increase our profile, our income and, most importantly, our impact. While our borough is often associated with wealth and affluence, it also has areas of severe deprivation. 33% of children in K+C are eligible for Free School Meals, life expectancy between residents from different wards varies by nearly 2 decades and in-work poverty has increased by 46% since 2020. Our vision is of a borough where every resident has the opportunity to live happy, healthy, fulfilled lives. We identify and support impactful local projects which improve the lives and life chances of our most vulnerable and disadvantaged residents.
We play a key role in responding to emergencies in our community such as the tragedy at the Grenfell Tower and the Covid-19 pandemic, alongside our longer-term work with some of the most disadvantaged communities in the borough to improve wellbeing and opportunities.
The Corporate Partnerships Manager fulfils a key function within our small team, with responsibility for managing our relationships with local businesses and schools to increase our annual income. The role is part time - 4 days per week and we are willing to consider flexible working options.
If you are an experienced fundraiser please download full role profile before applying via the supporting documents below.
Please upload your CV and a cover letter outlining why this is the role for you and what experience you have to date.
The closing date for applications is Friday 3rd May 2024.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
World Child Cancer is seeking an experienced corporate and philanthropy fundraiser to join our growing team and play a vital role in improving the chances of survival and quality of life of children with cancer in under-resourced countries.
About World Child Cancer
Over 400,000 children worldwide develop cancer each year. Childhood cancer is most often curable, with over 80% survival rate in high income countries. However, in many low-and-middle-income countries survival rates are often 25% or lower.
World Child Cancer’s goal is to help redress that inequity and improve the chances of children with cancer to survive and thrive in under-resourced countries. We currently work with local hospitals in 12 countries in Africa, Asia and Mexico to enable children with cancer to have equal access to the best possible treatment and care through awareness raising on signs of childhood cancer, providing financial, logistical and emotional support to address barriers to access treatment, training of healthcare workers and advocacy.
Overview of the role
This newly created Senior Philanthropy and Partnerships Manager role will play a key part in raising income from companies and philanthropists to help achieve World Child Cancer’s mission.
You will be passionate about enabling children with cancer to have equitable access to quality treatment wherever they are born. We are looking for someone experienced in corporate and philanthropy fundraising, who is proactive, confident in engaging with high value funders, able to develop strong internal and external relationships, has strong verbal and written communication skills, a collaborative way of working and experience in developing new business.
You will join a small but ambitious and high performing team that contributes significantly to World Child Cancer’s annual income of c. £2m.
Reporting to: Head of Philanthropy and Partnerships
Location: UK-based hybrid role: Home working for the time being, with the provision for regular meetings in the office. Office attendance encouraged on Mondays (nr Fenchurch Street, London)
Employment type: 28-35 hours per week, with flexible working considered, permanent
Salary: £40,000 FTE per annum
How to apply: please send your CV and a supporting statement (maximum 2 pages) that addresses the “essential” criteria in the Person Specification.
Closing date: 13th May 2024
Key responsibilities
· To contribute to reaching or exceeding the Philanthropy and Partnerships income target
· To develop and lead the implementation of strategic plans for corporate partnerships and philanthropy
· To develop a range of benefits, products and engagement opportunities for high value funders
· To undertake prospect research to identify new corporate and philanthropic funding opportunities
· To work with the Charity’s Trustees, colleagues and supporters to identify leads and connections
· To proactively engage with and cultivate relationships with new funders and steward existing funders
· To work with the charity’s Programmes Team to match funding opportunities with the right projects and package these accordingly with robust proposals, monitoring systems and budgets
· To create strong donor communications
· To provide excellent account management and write update reports for some funders
· To attend relevant networking events and meet with funders
· To ensure all donor communications are logged on the CRM database (Raisers Edge)
· To comply with Fundraising best practice and any relevant legislation at all times
Person Specification
Essential
Educated to degree level or equivalent
A proven track record in corporate and major gift fundraising with evidence of successful solicitation of six figure gifts and multi-year gifts
Excellent relationship-building skills with the ability and confidence to interact with new and existing high value funders
Experience of successfully developing cultivation plans to engage new funders
Ability to research and identify potential new funders
Ability to translate complex, specialist information into accessible and compelling pitches, proposals and reports
Ability to help develop and monitor project budgets
Experience of working on multiple projects at the same time and cross-departmentally
A positive and collaborative team player
Ability to work on own initiative, prioritising workload with little supervision when needed
Passion to improve the lives of children with cancer
Understanding of project management
Flexibility to work out of usual working hours when required
Strong IT skills
Desirable
Experience of working in the international development sector
Experience of using networking events to prospect and steward funders
Experience with Raisers Edge or other CRM databases
Please submit your CV and a supporting statement (maximum 2 pages) that addresses the “essential” criteria in the Person Specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Programmes Manager
Salary:
£32,000 - £40,000 + £2,000 London weighting
Contract:
1 year contract
Hours:
Full time
Location:
London / Hybrid
People can work flexibly as per Bite Back 2030’s hybrid working policy noting that office based employees are expected to be in the office two days per week. Remote staff are required to travel to our London HQ at least once a month; if you are on a remote working contract, your travel to the London office for team days will be paid.
NB: This role will require occasional travel to schools across England.
Reporting to:
Head of Programmes
About Bite Back 2030
We’re surrounded by junk food. From the moment we're born, every second of every day, children are being targeted. Giant companies manipulate them with colourful, cuddly, clever marketing, deceive them with packaging claims and pump products at them that are full of junk. It's become the cultural wallpaper. Now, it risks endangering the health of a generation.
In the UK, nearly a third of children aged 2-15 face a higher risk of food-related ill health in their futures. The good news is, it's preventable. And we're biting back.
Bite Back is a youth activist movement challenging a food system that's been set up to fool us all by:
1) Calling out the manipulation of the junk food giants.
2) Demanding higher standards from food marketing and from everyday food itself.
3) Mobilising and equipping young people in the fight for better food.
We do all this so we can bite back against a global epidemic of food-related ill health.
About Bite Back in Schools
Bite Back has delivered our youth social action programme — Bite Back in Schools— to over 120 schools over the last two years. Working with secondary schools, we have supported over 2,000 11-14 year olds to plan and deliver social action projects to prioritise child health by improving their school food. This could be by making nutritious and sustainable food the norm by increasing the flow of healthy options in their canteens, or by redesigning the school food experience to put healthy options in the spotlight.
With funding awarded from the #iWill Fund, we are recruiting a brilliant cohort of schools who will join the programme in September 2024. Our programme model combines an assembly delivered by a Bite Back young ambassador, five hours of curriculum time sessions for a whole year group, and our ever-popular and impactful School Food Champions (SFC) extra-curricular club. You can read more about our offer for schools here.
Role Description
The Programmes Manager plays a key role supporting our community of schools during their time on the programme. They will support the design and lead on the delivery of Bite Back in Schools to ensure the best possible user experience for young people, their teachers and their schools, and to ensure the programme makes the greatest possible impact.
The Programmes Manager will report to the Head of Programmes, and will work closely with colleagues across Bite Back, in particular with our comms, digital, youth and policy teams, working within our Strategy and Delivery Function.
Key responsibilities include:
Relationship management
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Provide ongoing support to schools throughout their time on the programme, building strong working relationships with participating schools.
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Lead communication with all schools, being the first point of contact for the coordinator and lead teacher in each school.
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Support monitoring and evaluation through creation of surveys, ensuring completion of baseline and end of year surveys, and analysis of data submitted (in partnership with our external evaluators).
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Book and arrange assemblies, coordinating between schools and our Bite Back Ambassadors.
Community management
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Celebrate and share examples of best practice and impactful social action projects amongst our community of schools.
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Design and deliver training and webinars for schools.
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Lead on the design and delivery of competitions for schools.
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Schedule and organise visits to schools, agreeing agendas with the schools in advance to include elements including meeting pupils and teachers, leading feedback sessions and focus groups and supporting the development of their social action campaigns.
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Drafting of termly newsletters and regular emails to schools.
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Create case studies and collate material to share with our comms and digital teams.
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Encourage teachers and pupils to use the new Bite Back digital platform to share their stories and projects, and take part in broader Bite Back campaigns.
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Grow our movement - supporting the recruitment of future cohorts by promoting the Bite Back in Schools programme, distributing recruitment comms, holding set up calls with interested schools, and guiding schools through the application and enrolment process, working closely with the Head of Programmes on the design of these processes.
Project management of systems and operational support
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Manage the SFC inbox, dealing with enquiries from schools and other partners.
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Process invoices related to the programme, liaising between schools and the Bite Back accounts team, and monitoring the monthly total payments made to schools.
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Manage the budget for specific areas of programme expenditure, such as merchandise and Ambassador training.
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Creating and uploading new high quality session plans, resources and materials to our digital platform as required.
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Design and maintain reporting systems to monitor levels of engagement of individual schools, flagging concerns and proactively finding ways to mitigate issues to ensure schools remain on the programme.
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Management of programmes section of Bite Back CRM system, keeping data up to date and accurate, and developing reports to share programme data with team and funders.
Programme design and improvement
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Identifying opportunities to optimise the potential of our programmes and proactively making suggestions for continuous improvement to our user experience, programme design and systems.
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Proactively seek feedback on customer satisfaction, impact and service improvement and use this to inform suggestions for improvements.
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Feed your ideas into programme delivery and development.
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Support new pilots and interventions, including testing innovative ideas on the ground, as requested to enable Bite Back to develop our suite of programmes and maximise opportunities for new work to further our mission across the school sector.
Skills / Experience (required)
The ideal candidate would have the following experience and qualities:
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Strong organisational and project management skills, with excellent time management, ability to manage competing priorities and attention to detail
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Excellent writing and communication skills, with the ability to adapt messages and language to resonate with different audiences.
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A proven record of building relationships across sectors, with young people and adults.
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Experience of creating resources which are engaging for young people and simple to deliver for teachers
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Strong understanding of the education sector and experience of working with schools and teachers.
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Experience of youth facilitation and / or delivering training.
You will be able to show the following qualities:
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A bold and open mind - you will be prepared to think differently about issues.
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A level head - you will be comfortable working both reactively and proactively.
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A sense of humour - we believe work should be fun and that we all perform at our very best when we enjoy what we do.
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Creativity - you will come at issues from new and unusual angles and be prepared to work hard on finding fresh and surprising angles.
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Resilience - you will be prepared to keep going or as our values say, set back won't set you back.
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A passion for our mission.
Skills / experience (desired):
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Experience of working with CRM systems particularly Salesforce.
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Experience in drafting compelling copy and uploading content to digital platforms.
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Understanding of youth social action and extracurricular programmes.
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Interest in campaigning, social justice, food, and child health.
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Experience of managing budgets.
Please apply with a CV and a statement answering the questions in the application pack
We kindly ask you to complete our Equal Opportunities Form to make sure we can continue to be as fair and inclusive as possible. Your answers will be anonymous and will solely be used for internal purposes as we strive to be better in our representation of diversity. Applications will be handled in line with our Recruitment Privacy Policy.
Timelines
Applications will close at 23:30 on Sunday 19th May 2024.
Interviews will be scheduled for the week beginning 3rd June.
The client requests no contact from agencies or media sales.
Hackney Foodbank is looking for a Volunteer Manager to join their team 2 days per week (14 hours).
Purpose and Key Responsibilities:
The Volunteer Manager role is responsible for recruiting, engaging and deploying volunteers into a wide variety of roles across the charity.
- Work with the Warehouse Manager and Food Distribution teams to support the recruitment journey and retention of volunteers. Encourage people to volunteer through a variety of marketing and promotion approaches, including social media and working with our Communications and Fundraising team to develop a strategy for volunteers. Develop, coordinate, and engage a network of around 150 active volunteers. Book and signpost volunteers to relevant and engaging volunteer training sessions. Work with the Warehouse Manager and Head of Food Distribution and Volunteering to resolve any volunteering related issues or complaints. Proactively liaise with the staff team to determine volunteer requirements, select volunteers for the right roles and match them to the right people, considering preferences and restrictions on both sides. Provide advice and guidance to volunteers about their matched relationship (with support from the wider team) and highlight safeguarding concerns as appropriate. Work effectively to ensure volunteers feel part of Hackney Foodbank. Support the ongoing monitoring and evaluation of our services.
- Gathering volunteer feedback and take appropriate steps for improvement.
- Manage the Assemble platform and implement the annual Peakon volunteer survey, and implement the recommendations resulting from the survey.
- Ensure the wellbeing of the volunteers, including good communication and arranging a minimum of two volunteer events a year.
Skills and Experience
Essential:
- A minimum of three years’ experience of coordinating, managing or supervising a team of volunteers, to deliver a range of service delivery tasks.
- Experience working within the voluntary community and/or charity sector.
- Experience or aptitude to manage and deliver induction and training courses.
- Committed to building an inclusive culture in which all volunteers are valued.
- Ability to work under own initiative with minimal supervision, accuracy and attention to detail and to prioritise workload to meet all agreed deadlines.
- Reliable and adaptable, able to respond to changing priorities
- Ability to deal with information in a confidential manner, respond with sensitivity to the opinions of others and address any issues raised in a fair and consistent manner
- Good standard of written and spoken English, including the ability to write materials without errors in grammar, spelling, or punctuation
- Strong organisational skills; ability to identify all key steps and resources needed to complete a task and to manage a wide range of tasks concurrently
- Ability to work effectively as a member of a small team and maintain communications where members of that team are working different flexible days and hours
- A proactive approach to work with a ‘can do’ attitude
- Calm, professional, pragmatic, reliable and resilient personal attributes
- Computer literacy including ability to use online tools and learn new software with minimal ongoing support, create/edit documents in Word, Excel and PowerPoint, maintain records and produce clear written and oral reports.
- Commitment to the ethos and values of Hackney Foodbank including the extensive provision of services to high professional standards by volunteers, minimising the food bank’s impact on the environment, and the unfailing delivery of advertised services to all visitors equitably, with dignity and compassion.
- Flexibility in terms of working hours according to volunteers’ and Hackney Foodbank’s needs.
- A keen attention to detail and a commitment to achieving high standards in every aspect of Hackney Foodbank’s work.
Desirable:
- Relevant professional qualification
- Experience of using a CRM or equivalent database
Candidates without a covering letter will not be considered.
The client requests no contact from agencies or media sales.
About us
The King's Fund is an independent charity working to improve health and care in England. We help to shape policy and practice through research and analysis; develop individuals, teams and organisations; promote understanding of the health and social care system; and bring people together to learn, share knowledge and debate. Our vision is that the best possible health and care is available to all. We have a high profile and strong reputation for influencing health and care policy, providing leadership development and producing excellent communications.
The role
We are looking for someone who wants to start their career in marketing and is interested in learning more about CRMs, email marketing and measuring the effectiveness of marketing campaigns. As part of the King’s Fund’s centralised Marketing function, you’ll be at the heart of giving colleagues and customers a consistent, joined-up experience and play a key role in our marketing strategy. You’ll deal with a spectrum of work, spanning everything from writing and creating compelling copy (for both online and offline marketing activity); diving into our CRM system, ensuring data accuracy and managing lists; to pulling together evaluation reports, analysing campaign performance, identifying trends, and providing actionable insights. With support from your manager and rest of the team, it’s a great role to build your expertise and gain valuable marketing experience.
To join us, you’ll need a keen interest in marketing and a blend of creativity and precision to write clear and compelling copy for marketing materials including email campaigns. You will enjoy communicating with people, both in person and on paper. Attention to detail is important and you will be proficient in Microsoft products including Excel. Beyond this, you must be organised, flexible and as passionate about our work as we are.
The Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. Most staff are expected to work a minimum of 40% from our central London office and are free to work more days from the office if they prefer. We are in the process of developing our long-term policy on this, although the expected minimum time in the office will remain 40% (pro rata).
In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.
How to apply
To apply, please go to our web-site and read our supplementary guidance documents, then download and fill in our application form. Please do not send CVs. If completing the application form presents any challenges, contact us by email so we can discussion options.
Please note that to apply, you must have existing documented proof of your right to live and work in the UK.
Closing date is 7 May at 9.30am.
Interviews will be held on Tuesday, 14 May in our Central London office. Role available to start shortly thereafter.
The King’s Fund is committed to equal opportunities in all its activities and appointments will be determined solely on merit. Applications are welcomed from all sections of the community, including those from minority ethnic groups and those with disabilities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About the Role:
Are you a talented Events Manager with a passion for promoting contemporary Africa? We are seeking an energetic individual to design, manage, and implement the Royal African Society’s programme of events, ranging from small workshops to large conferences. As an integral part of our team, you will collaborate with internal and external partners to deliver engaging events that connect our members and the public.
Main Tasks & Responsibilities:
- Research, plan, and implement a year-round events programme, including corporate and public events.
- Develop themes and secure speakers for meetings and conferences.
- Manage all aspects of events logistics, including hospitality, venue management, and technical setup.
- Collaborate with internal stakeholders to ensure effective promotion of events.
- Cultivate partnerships with external stakeholders, particularly venues.
- Manage the annual budget for the events programme.
- Maintain and update the CRM database.
- Evaluate events and produce quarterly and annual reports.
Experience:
- At least 5 years’ experience in event management.
- Experience with web content management systems, email marketing platforms, and online event platforms.
- Familiarity with design programs and CRM systems.
- Previous experience working in a small team.
Skills & Attributes:
- Excellent communication and interpersonal skills.
- excellent project management skills
- Strong organisational abilities and time management skills.
- Adaptability and ability to work under pressure.
- Collaborative team player with a sense of responsibility and independence.
Education, Knowledge & Competencies:
- Degree in communications, marketing, journalism, or related field/Qualified by experience
- Knowledge of and interest in contemporary African affairs, arts, and culture.
- Commitment to the vision, mission, and values of the Royal African Society.
Key Dates:
- Application Deadline: 1st May 2024
About the Royal African Society:
The Royal African Society (RAS) is a dynamic membership organisation dedicated to fostering connections, celebrating cultures, and critically engaging with a wide range of topics and ideas about Africa today. Through our diverse events, publications, and digital channels, we amplify African voices and interests globally, reaching a network of more than one million people.
Compensation & Benefits:
Position: Full-Time, Mon-Fri
Salary: £35,000- £40,000 DOE
Holiday: 27 Days + BH
Location: Remote and onsite working, including at the Royal African Society offices at SOAS in Russell Square and at RAS public events and festivals wherever held
How to Apply:
To apply, please submit your CV and a cover letter outlining your suitability for the role by the deadline. We look forward to welcoming you to our vibrant team!
**Please note the successful candidate for the position will be subject to an enhanced DBS check**
Please ensure you have submitted your cover letter.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About Bendrigg
We make adventure accessible, working together to overcome barriers and transform lives.
The spirit of adventure is incredible. A bona fide superpower that can fill any one of us with conviction and confidence, with new abilities and renewed agency. And it’s universal too – not the exclusive preserve of the advantaged and non-disabled. It’s for everyone, because we’re making sure it is.
At Bendrigg, we have the setting and the scenery, the equipment and the expertise, the people and the passion. Together we have a limitless supply of adventure. With a limitless determination to improve people’s lives.
Because we know that, whatever adventure means to each individual, it has the power to empower. To challenge and inspire, to tear down barriers and build up possibilities, to create real and lasting change. Above all, it has the power to change minds – within those individuals and across our whole society: changing the way people see their world, and changing the way the world sees them.
At Bendrigg we create change, one adventure at a time.
The role: Fundraising Manager
We are seeking a Fundraising Manager with a passion for our mission, who will build positive relationships to secure significant income, working together to harness the power of adventure to create lasting change and transform communities for all.
This is a new role, leading our small but growing Fundraising Team, and having a real input into our plans and strategies for the future. Reporting to the Head of Business Development, the successful candidate will oversee all fundraising income generation activity and lead on our Major Donor Giving Programme. A typical week could involve meeting with prospective donors, developing a case for support for a new stream of work, supporting team members to develop their own fundraising skills, and working with other departments to raise awareness of Bendrigg’s work.
This is an exciting opportunity for a seasoned fundraiser to join and lead a forward-thinking and inclusive team and develop Bendrigg’s fundraising to support our new Strategic Plan. This opportunity is open to those wishing to work remotely (there would be an expectation to attend the office for a minimum of 2 weeks during the induction process, and thereafter at least 3 days per month throughout the year), looking for a hybrid working pattern or wanting to be fully office-based. The role is full time, however part-time on a minimum of 0.8FTE would be considered for the ideal candidate.
We welcome and encourage applications from candidates of all backgrounds, irrespective of gender, disability, colour, race, nationality, ethnic or national origin, marital status, sexual orientation, religion, or criminal records.
Working at Bendrigg
Whilst at Bendrigg, our visitors feel ‘celebrated’ rather than just ‘accommodated’ and we want no different for our staff. We understand that everyone is different and try to be as flexible as possible. We are proud to offer a caring and supportive working environment with a number of benefits including:
· Holidays: Staff receive 30 days paid holiday plus bank holidays (FTE, part-time pro-rata).
· Lunch: lunch and refreshments are provided for anyone working on-site from our amazing catering team.
· Training: personal and professional development is actively encouraged and rewarded. Staff are provided with opportunities for external training as well as a number of internal training sessions throughout the year.
· Pension: All employees can take advantage of our pension arrangements whereby contributions of 5% from the employee are matched by 5% from Bendrigg.
· Sick pay: company sick pay starting at 1 month full pay in any 12 month period after the first 6-months, and rising to 3 months full pay (in any 12 month period) after 2 years of service, and 6 months full pay (in any 12 month period) after 5 years of service.
· Maternity & Paternity Pay: Statutory Maternity & Paternity Pay
· Parental leave: We understand that you may need time to settle children into a new school, or you may want to spend more time with a child. Bendrigg offers 18 weeks unpaid leave for each child up to their 18th birthday (maximum of 4 weeks per year).
· Emergency Dependant & Compassionate leave: Up to 5 paid days per year
How to Apply
If you feel you could belong at Bendrigg then please download the full job description for more information. Please submit your CV and a covering letter detailing how you fit the person specification. A strong cover letter will include:
· why you want to work at Bendrigg and why this role appeals to you personally,
· highlights of your previous experience, knowledge, skills, and personal attributes that clearly and succinctly match the person specification.
For more information
We welcome informal enquiries so please do contact our office if you have any questions.
All enquiries relating to this post should be made to: Sarah Garman, Head of Business Development
Please ensure that a CV and cover letter is submitted. A strong cover letter will include:
• why you want to work at Bendrigg and why this role appeals to you personally,
• highlights of your previous experience, knowledge, skills, and personal attributes that clearly and succinctly match the person specification.
We make adventure accessible, working together to overcome barriers and transform lives.