Customer Service Assistant And Receptionist Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a welcome desk volunteer, you will be the welcoming face of Magpas Air Ambulance at our exciting new base in Alconbury Weald.
You will greet visitors at the centre, addressing any needs whilst giving exceptional customer service. You will contact relevant staff members when appropriate and signpost people into our visitor centre experience. In between greeting guests, you may be taking enquiries, processing the sale of merchandise, taking and counting donations or assisting us with other essential administration tasks.
As a welcome desk volunteer, you will be expected to:
- Represent Magpas Air Ambulance in a respectful and friendly manner
- Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service
- Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times
- Greet visitors, delivering exceptional customer service assistance and providing an overall welcoming environment
- Address visitor questions and needs both over the phone and face-to-face
- Have good communication skills and be able to work with other volunteers and staff as part of a team
- Have an eye for detail and a flexible attitude
- Have a good understanding of computers (Microsoft Office) or the willingness to learn
- Process payments
- Support various administrative duties
- Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents
- Recognise, respond to, and report any safeguarding issues or concerns
What you can expect from us:
- Regular support and advice from our staff team
- Expenses covered in line with our volunteer policy
- On-the-job training specific to your role
- Events where you can meet other volunteers and share ideas
- Impressive skills to add to your CV and a reference if/when you need it
- The opportunity to meet a network of like-minded people
- We are an equal opportunity organisation and welcome volunteers with diverse abilities
As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Trustee Vacancies
Showroom Work Station
(Sheffield Media and Exhibition Centre)
Showroom Work Station is a registered charity and a cultural hub for South Yorkshire and the North of England.
Located in a converted 1930’s art deco building, the venue is home to a four-screen cinema, creative industries business centre, event space, and café bar, in the heart of Sheffield city centre.
We are looking to recruit new Trustees to join our board. We are particularly keen to hear from anyone with knowledge and understanding of major capital projects, fundraising or the hospitality sector. However, if you don’t have expertise in any of these areas, but still feel that you have something to offer, please still get in touch. This is a unique opportunity to join a creative and passionate team and help shape the future of the organisation.
As a trustee you will oversee the operation of a major cultural cinema exhibiting a diverse film programme with first run and retrospectives of curated work, including archive, documentaries, and many unique one-off programmes with regular visiting filmmakers. We are home to some very successful film festivals and host many unique events each month.
Through our trading subsidiary, we also manage the Work Station creative industries business centre, operate a successful bar/café, and conferencing facilities.
Our Trustees work closely with the Chair, Chief Executive and Senior Management Team to provide clear strategic direction to the organisation, helping to agree policy, define goals, set targets, and evaluate performance.
As with all our Trustees, we are looking for candidates who can demonstrate excellent communication skills and have a good understanding of local, regional, and cultural agendas.
Trustees are required to attend approximately 5 Board meetings per year (usually held on the last Monday of the month, 6 pm – 8 pm) and to offer relevant support and specialist knowledge to enable us to meet the objectives of our business.
The post is not paid but all Trustees receive invitations to special events and have a weekly allocation of free cinema tickets (subject to availability).
Application process:
Please download our full application pack and equal opportunities form from the vacancies page of the Showroom Workstation, Sheffield website.
To apply please provide the following:
- A comprehensive CV or biography (a statement outlining your roles, responsibilities, and achievements in the organisations in which you currently and previously worked). Please include details of any service as a Board Trustee or any other voluntary/community work.
- Our completed equal opportunities monitoring form. This information will be treated as confidential and used for statistical purposes only.
- Daytime and evening contact telephone numbers that will be used with discretion.
Closing date: Please submit your application by midday on Wednesday 8th May 2024 to Julie Simpson
For an informal conversation about the role prior to submitting your application please contact Ian Wild, Chief Executive.
Showroom Work Station, 15 Paternoster Row, Sheffield, S1 2BX
Sheffield Media and Exhibition Centre Limited is a registered charity, number 100 2020
The client requests no contact from agencies or media sales.