Customer Service Shop Volunteers Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you support your local PDSA shop - and help us care for the pets of people in need?
Every PDSA shop needs an amazing team of volunteers to make it a success and we’re on the lookout for people to join us.
Our shops raise funds to support our pet 48 hospitals and increase awareness of the work we do to get the nation PetWise.
There are many different ways you can help and even a couple of hours a week will make a difference.
As a Volunteer Customer Service Assistant in one of our shops, you will be the face of PDSA. You will make sure that our customers receive a warm welcome and help us to achieve our ambition of delivering the best customer service of any UK charity. You will also be helping us to exceed our income targets.
What skills do I need?
- Are you a team player?
- Do you enjoy building relationships with people?
- Will you go the extra mile when it comes to customer service?
If the answer is yes, we’d love to hear from you. We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.
We can offer you the chance to:
- Develop fantastic retail skills for your CV
- Work flexible hours that suit you.
- Make new friends.
- Gain a qualification (if you meet the requirements)
We’re looking for people who are:
- Friendly
- Enjoy working as part of a team and with the public.
- Want to develop customer service skills.
- At least 18 years old.
Get in touch today to talk to us about volunteering in one of our stores or by applying online, we’d love to hear from you!
PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.
To apply for this role please visit Volunteering with PDSA - PDSA
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our retail shops are the face of our charity on the high-street and in local communities. As a Customer Support Volunteer you will provide a first class customer service experience, ensuring customers find everything they need during their visit.
Our amazing team of vibrant & diverse volunteers helps us run our retail shops, raising money for vulnerable children, young people and families across the UK.
It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Volunteer role
Customer Support Volunteer
Volunteer manager
Store Manager
Where you will be based
Shop
Location:
Unit 12, Dragonville Retail Park, Durham, Durham, DH1 2WP, United Kingdom
Minimum age: 14
Why we want you
Our customer support volunteers provide a first class customer service experience, ensuring customers find everything they need during their visit.
What you will be doing
- You may choose to do some or all of these tasks - working on the till, helping customers with enquiries, meeting and greeting customers, covering changing rooms.
- Maintain a high level of customer service
- Work with other volunteers to have a good knowledge of areas of stock and support customers with general questions and queries
- Process sales on the till
- Supporting customers with donations and gift aid
- Support the implementation of seasonal campaigns and promotional activities in-line with the stores marketing activity plan
- Ensuring the store remains clean and tidy
- Ensure all health and safety policies and procedures are adhered to
- Ensure all security procedures are adhered to
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Excellent customer service skills
- Good verbal communication skills and able to engage positively with customers
- Willingness to learn basic IT skills, for tasks such as working on the till
- Problem-solving abilities to help resolve queries and issues
- Ability to work independently, as part of a team and use your initiative
What's in it for you
- Volunteer in a fast paced and diverse environment
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Location:
Unit 4, Scunthorpe Retail Park, Holyrood Drive, Scunthorpe, Lincolnshire, DN15 8NN, United Kingdom
Please note, this SS is opening soon.
Minimu age: 14 years
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team via our website.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our retail shops are the face of our charity on the high-street and in local communities. As a Customer Support Volunteer you will provide a first class customer service experience, ensuring customers find everything they need during their visit.
Our amazing team of vibrant & diverse volunteers helps us run our retail shops, raising money for vulnerable children, young people and families across the UK.
It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Volunteer role
Customer Support Volunteer
Volunteer manager
Store Manager
Where you will be based
Shop
Location:
Unit 6, Riverside Retail Park, Warrington, Cheshire, WA1 2GZ, United Kingdom
Minimum age: 14
Why we want you
Our customer support volunteers provide a first class customer service experience, ensuring customers find everything they need during their visit.
What you will be doing
- You may choose to do some or all of these tasks - working on the till, helping customers with enquiries, meeting and greeting customers, covering changing rooms.
- Maintain a high level of customer service
- Work with other volunteers to have a good knowledge of areas of stock and support customers with general questions and queries
- Process sales on the till
- Supporting customers with donations and gift aid
- Support the implementation of seasonal campaigns and promotional activities in-line with the stores marketing activity plan
- Ensuring the store remains clean and tidy
- Ensure all health and safety policies and procedures are adhered to
- Ensure all security procedures are adhered to
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Excellent customer service skills
- Good verbal communication skills and able to engage positively with customers
- Willingness to learn basic IT skills, for tasks such as working on the till
- Problem-solving abilities to help resolve queries and issues
- Ability to work independently, as part of a team and use your initiative
What's in it for you
- Volunteer in a fast paced and diverse environment
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Location:
Unit 4, Scunthorpe Retail Park, Holyrood Drive, Scunthorpe, Lincolnshire, DN15 8NN, United Kingdom
Please note, this SS is opening soon.
Minimu age: 14 years
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team via our website.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Koala North West exists to provide children and their families with tailored practical and emotional support that improves wellbeing, reduces isolation and supports both children and care-givers to thrive.
OUR SERVICES
Koala North West believes that every parent should have the support they need in order to give their children the best start in life. Our comprehensive range of services aim to work in partnership with parents by supporting and encouraging them through the difficulties of family life.
OUR VALUES
- TAILORING SUPPORT…. All families are different. Every family receives support designed to be most beneficial to them.
- NURTURING POSITIVE WELLBEING…. We are committed to improving the emotional, mental and physical wellbeing of children and their care-givers.
- AMBITION…. We want our families to thrive; we believe in offering opportunities that help children and families realise their own ambitions and succeed.
- REDUCING ISOLATION….I n an increasingly digital age, we want to ensure that families still feel part of a strong, welcoming community, who support one another and ensure they are happy, resilient and thriving.
We are looking for volunteers to support our Moreton charity shop and help raise vital funds for our services.
You may choose to do some or all of these tasks -
- working on the till, helping customers, meeting and greeting customers and providing excellent customer service
- Working on window and shop displays
- Keeping the shop tidy, clean and well organised
- Interacting with our customers
- Promoting Gift Aid to all donors
The shop has various shifts available Monday to Saturday.
No experience is needed as full training will be provided for the role and access to ongoing training from Koala NW.
What’s in it for you:
- Learning new skills
- Varied opportunities
- Making new friends
- Mental and physical health and wellbeing
- Giving something back
- Improving self-esteem and confidence
- A job reference [after 3-months regular volunteering]
- Travel expenses reimbursed
- Discount on purchases made from our shops
- It will also look good on your CV!
Our friendly Koala NW team will be there to support you all the way – offering guidance and helping you build your confidence whilst gaining new skills.
Koala North West is committed to equality of opportunity and diversity.
Registered Charity No. 1139517 Company Limited by Guarantee 7314767
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a Till & Customer Service Volunteer, you will be responsible for greeting customers, processing sales and keeping the shop tidy and attractive. You will also be supporting our mission to help make a short life a full life for children in Wales with life-shortening illnesses. Join our team today and make a positive impact on your community and beyond!
Our shops operate Monday-Saturday/Sunday, 9am-5pm and we appreciate any time you can spare; whether it's a few hours a week, a half day each week or several days per week.
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from therapeutic services for children, to respite care for families, to sibling support activities & experiences.
By volunteering, you directly help us to raise essential funds for the children and families in our care.
Considerations:
Age requirements: 16+
Locations: Across our shop areas listed below
Time commitment: Varied based on what you are able to do and shop needs, but ideally, we would be looking for you to support for at least 2 hours a week
As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:
•Sorting and pricing donations according to our guidelines (or your own knowledge if applicable)
•Preparing items for sale, such as steaming, ironing, tagging and labeling
•Moving items from the stockroom to the shop floor
•Keeping the stockroom clean and safe of any hazards
•Following our health and safety procedures
•Working as part of a friendly team
What type of person are we looking for?
You will be:
•Reliable and punctual
•Have good communication skills and attention to detail
•Able to work independently, as part of a team and follow instructions
•Interested in retail and charity work
•Willing to learn new skills and take on new challenges
Here's what you can expect from our training program:
•A flexible schedule that suits your availability
•Learn about our purpose, vision, values and policies
• Learn how to handle, store and dispose of donated goods safely and hygienically
• Learn how to assist customers and answer queries
• Learn how charity shops operate and gain valuable retail knowledge
The benefits of becoming a Retail Stockroom Volunteer
• You can gain valuable work experience in a retail environment
• You can develop your customer service, teamwork and organizational skills
• You will support a good cause and help your local community
• You can meet new people and make new friends
• You will receive training and feedback from staff and managers
• Most importantly - you will have fun, enjoy yourself and feel good about helping others!
Shop areas:
Aberdare
Abergavenny
Barry High Street
Caerphilly
Cardigan
Carmarthen
Cwmbran
Cowbridge
Lampeter
Llanelli
Newport
Neath
Port Talbot
Porthcawl
Penarth
Talbot Green
Whitchurch
Are you ready to join us as a volunteer?
We will ask you to fill in a basic volunteer application form and provide us with the details of two referees. A DBS check is not required for this role.
We can't wait to welcome you to the team!
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a Till & Customer Service Volunteer, you will be responsible for greeting customers, processing sales and keeping the shop tidy and attractive. You will also be supporting our mission to help make a short life a full life for children in Wales with life-shortening illnesses. Join our team today and make a positive impact on your community and beyond!
Our shops operate Monday-Saturday/Sunday, 9am-5pm and we appreciate any time you can spare; whether it's a few hours a week, a half day each week or several days per week.
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from therapeutic services for children, to respite care for families, to sibling support activities & experiences.
By volunteering, you directly help us to raise essential funds for the children and families in our care.
Considerations:
Age requirements: 16+
Locations: Across our shop areas listed below
Time commitment: Varied based on what you are able to do and shop needs, but ideally, we would be looking for you to support for at least 2 hours a week
As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:
•Sorting and pricing donations according to our guidelines (or your own knowledge if applicable)
•Preparing items for sale, such as steaming, ironing, tagging and labeling
•Moving items from the stockroom to the shop floor
•Keeping the stockroom clean and safe of any hazards
•Following our health and safety procedures
•Working as part of a friendly team
What type of person are we looking for?
You will be:
•Reliable and punctual
•Have good communication skills and attention to detail
•Able to work independently, as part of a team and follow instructions
•Interested in retail and charity work
•Willing to learn new skills and take on new challenges
Here's what you can expect from our training program:
•A flexible schedule that suits your availability
•Learn about our purpose, vision, values and policies
• Learn how to handle, store and dispose of donated goods safely and hygienically
• Learn how to assist customers and answer queries
• Learn how charity shops operate and gain valuable retail knowledge
The benefits of becoming a Retail Stockroom Volunteer
• You can gain valuable work experience in a retail environment
• You can develop your customer service, teamwork and organizational skills
• You will support a good cause and help your local community
• You can meet new people and make new friends
• You will receive training and feedback from staff and managers
• Most importantly - you will have fun, enjoy yourself and feel good about helping others!
Shop areas:
Aberdare
Abergavenny
Barry High Street
Caerphilly
Cardigan
Carmarthen
Cwmbran
Cowbridge
Lampeter
Llanelli
Newport
Neath
Port Talbot
Porthcawl
Penarth
Talbot Green
Whitchurch
Are you ready to join us as a volunteer?
We will ask you to fill in a basic volunteer application form and provide us with the details of two referees. A DBS check is not required for this role.
We can't wait to welcome you to the team!
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a Till & Customer Service Volunteer, you will be responsible for greeting customers, processing sales and keeping the shop tidy and attractive. You will also be supporting our mission to help make a short life a full life for children in Wales with life-shortening illnesses. Join our team today and make a positive impact on your community and beyond!
Our shops operate Monday-Saturday/Sunday, 9am-5pm and we appreciate any time you can spare; whether it's a few hours a week, a half day each week or several days per week.
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from therapeutic services for children, to respite care for families, to sibling support activities & experiences.
By volunteering, you directly help us to raise essential funds for the children and families in our care.
Considerations:
Age requirements: 16+
Locations: Across our shop areas listed below
Time commitment: Varied based on what you are able to do and shop needs, but ideally, we would be looking for you to support for at least 2 hours a week
As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:
•Sorting and pricing donations according to our guidelines (or your own knowledge if applicable)
•Preparing items for sale, such as steaming, ironing, tagging and labeling
•Moving items from the stockroom to the shop floor
•Keeping the stockroom clean and safe of any hazards
•Following our health and safety procedures
•Working as part of a friendly team
What type of person are we looking for?
You will be:
•Reliable and punctual
•Have good communication skills and attention to detail
•Able to work independently, as part of a team and follow instructions
•Interested in retail and charity work
•Willing to learn new skills and take on new challenges
Here's what you can expect from our training program:
•A flexible schedule that suits your availability
•Learn about our purpose, vision, values and policies
• Learn how to handle, store and dispose of donated goods safely and hygienically
• Learn how to assist customers and answer queries
• Learn how charity shops operate and gain valuable retail knowledge
The benefits of becoming a Retail Stockroom Volunteer
• You can gain valuable work experience in a retail environment
• You can develop your customer service, teamwork and organizational skills
• You will support a good cause and help your local community
• You can meet new people and make new friends
• You will receive training and feedback from staff and managers
• Most importantly - you will have fun, enjoy yourself and feel good about helping others!
Shop areas:
Aberdare
Abergavenny
Barry High Street
Caerphilly
Cardigan
Carmarthen
Cwmbran
Cowbridge
Lampeter
Llanelli
Newport
Neath
Port Talbot
Porthcawl
Penarth
Talbot Green
Whitchurch
Are you ready to join us as a volunteer?
We will ask you to fill in a basic volunteer application form and provide us with the details of two referees. A DBS check is not required for this role.
We can't wait to welcome you to the team!
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a Till & Customer Service Volunteer, you will be responsible for greeting customers, processing sales and keeping the shop tidy and attractive. You will also be supporting our mission to help make a short life a full life for children in Wales with life-shortening illnesses. Join our team today and make a positive impact on your community and beyond!
Our shops operate Monday-Saturday/Sunday, 9am-5pm and we appreciate any time you can spare; whether it's a few hours a week, a half day each week or several days per week.
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from therapeutic services for children, to respite care for families, to sibling support activities & experiences.
By volunteering, you directly help us to raise essential funds for the children and families in our care.
Considerations:
Age requirements: 16+
Locations: Across our shop areas listed below
Time commitment: Varied based on what you are able to do and shop needs, but ideally, we would be looking for you to support for at least 2 hours a week
As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:
•Sorting and pricing donations according to our guidelines (or your own knowledge if applicable)
•Preparing items for sale, such as steaming, ironing, tagging and labeling
•Moving items from the stockroom to the shop floor
•Keeping the stockroom clean and safe of any hazards
•Following our health and safety procedures
•Working as part of a friendly team
What type of person are we looking for?
You will be:
•Reliable and punctual
•Have good communication skills and attention to detail
•Able to work independently, as part of a team and follow instructions
•Interested in retail and charity work
•Willing to learn new skills and take on new challenges
Here's what you can expect from our training program:
•A flexible schedule that suits your availability
•Learn about our purpose, vision, values and policies
• Learn how to handle, store and dispose of donated goods safely and hygienically
• Learn how to assist customers and answer queries
• Learn how charity shops operate and gain valuable retail knowledge
The benefits of becoming a Retail Stockroom Volunteer
• You can gain valuable work experience in a retail environment
• You can develop your customer service, teamwork and organizational skills
• You will support a good cause and help your local community
• You can meet new people and make new friends
• You will receive training and feedback from staff and managers
• Most importantly - you will have fun, enjoy yourself and feel good about helping others!
Shop areas:
Aberdare
Abergavenny
Barry High Street
Caerphilly
Cardigan
Carmarthen
Cwmbran
Cowbridge
Lampeter
Llanelli
Newport
Neath
Port Talbot
Porthcawl
Penarth
Talbot Green
Whitchurch
Are you ready to join us as a volunteer?
We will ask you to fill in a basic volunteer application form and provide us with the details of two referees. A DBS check is not required for this role.
We can't wait to welcome you to the team!
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
What is the purpose of this role?
The Sutton in Ashfield Shop is part of the commercial / Income generation team.
This role is to support the work of the staff to maximise the income generated from the donations which provides the Charity with vital funds to run our services. The role involves volunteering both in the back shop behind the scenes and in the shop itself.
What impact does this role have?
This role helps the shop to run efficiently and effectively, and to sell products for Age UK Nottingham and Nottinghamshire, which in turn, generates funds to allow Age UK Notts to continue to run effective services for older people.
What activities might you be involved in?
Front of shop
- Engaging with our customers, in a friendly and welcoming way
- Ensuring customers experience excellent customer service
- Maintaining the look of the shop displays so that customers have a positive shopping experience
- Restocking shelves and rails as and when needed
- Maintaining a tidy clean and safe shopping / working environment
- Following appropriate till training, taking and processing payments from customers (including card payments).
- Signposting clients to our Connect Service
- Promoting Advantage Mobility products and services
- Accepting donations from supporters that visit the shop and encouraging those who are tax payers to sign up to Gift Aid in order to generate a further 25p in every £1 for the Charity.
Back Shop
- Accepting donations and ensuring that donations that have been Gift Aided are separated and clearly labelled with the correct Gift Aid number
- Sorting through donations to identify:
- items that can be sold in the shop,
- items that can be ragged or sold as scrap and
- items of higher value that need to be sold on elsewhere
- Labelling all saleable items with price tags and if appropriate Gift Aid numbers
- Steaming items of clothing and placing on appropriate hanger in preparation for sale
- Maintaining a clean, tidy and safe working environment.
- Use of the internet to share shop stock on Social Media.
- Volunteering in line with the Charity’s policies and procedures and adhering to the Volunteer Code of Conduct
What are we looking for?
- A genuine interest in the wellbeing of older people
- An enjoyment of chatting with customers and offering good customer service
- An ability to get on well with others and to volunteer as part of a team
- A calm, sensitive, personable and positive approach
- A willingness to learn how to use the shop tills and to process card payments
- Ability to use and have access to the internet to share stock on social media.
When would you be needed to volunteer?
A minimum of either one morning or one afternoon. The shop is open Wednesday to Saturday from 10am until 4pm.
What training will you be given?
You will be given all the training you need to enable you to carry out your role which will include a thorough departmental induction at the shop.
What can you gain from this opportunity?
- The chance to make a difference to older people’s lives
- The opportunity to learn new skills
- The opportunity to meet new people and make new friends
- Experience to add to your CV
- A comprehensive training programme
- Ongoing support, ensuring your volunteering experience is a fulfilling and positive one
- Reimbursement of out of pocket expenses as defined in the Age UK Notts Volunteer Handbook
Additional Information
Please note a Basic DBS (Disclosure and Barring check) is required for this role which will be undertaken by the Charity at no cost to the volunteer, after being offered the role.
***Please note that we don’t offer sponsorship or accept overseas applicants***
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role helps the shop to run efficiently and effectively, and to sell products for Age UK Notts, which in turn, generates funds to allow Age UK Nottingham and Nottinghamshire to continue to run effective services.
What activities might you be involved in?
Front of shop
• Engaging with our customers, in a friendly and welcoming way.
• Ensuring customers experience excellent customer service
• Maintaining the look of the shop displays so that customers have a positive shopping experience.
• Restocking shelves and rails as and when needed
• Maintaining a tidy clean and safe shopping / working environment
• Taking and processing payments from customers (including card payments following appropriate training)
• Accepting donations from supporters that visit the shop and encouraging those who are tax payers to sign up to Gift Aid in order to generate a further 25p in every £1 for the Charity.
Back Shop
• Accepting donations and ensuring that donations that have been Gift Aided are separated and clearly labelled with the correct Gift Aid number
• Sorting through donations to identify:
➢ items that can be sold in the shop,
➢ items that can be ragged or sold as scrap and
➢ items of higher value that need to be sold on elsewhere
• Labelling all saleable items with price tags and if appropriate Gift Aid numbers
• Steaming items of clothing and placing on appropriate hanger in preparation for sale
• Maintaining a clean, tidy and safe working environment.
• Use of the internet to share shop stock on Social Media.
• Volunteering in line with the Charity’s policies and procedures and adhering to the Volunteer Code of Conduct.
This is for anybody who is interested in working in a charity retail environment.
Our shop is open Tuesday – Saturday from 10am until 4pm and we are looking for volunteers who can commit to at least one morning or afternoon per week
As part of the recruitment process, there will also be an interview, references and a basic DBS check.
***Please note that we don’t offer sponsorship or accept overseas applicants***
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our shops are a large source of income for The Fertility Foundation and the heart of our shops is the volunteers that give up their time to help run the shops. The Fertility Foundation uses the income to provide grants for couples and individuals in the UK to help them start a family.
We are looking for volunteers for our Waltham Cross shop.
TASKS
To welcome, assist and serve our customers in a warm and friendly way providing a good standard of customer service. To ensure Gift Aid is explained clearly and promoted to all our donors and thanking them for their valuable contribution. To promote public understanding of our work and the importance of raising funds, promoting our charity events and activities to the public. Help sort, steam, hang and display our donated stock and rotate the stock following the manager's guidelines. Dealing with customer purchases, confidently process the cash handling and accurate operation of the till.
SKILLS & QUALITIES
Be a Honest, trustworthy and respectful with an enthusiastic positive attitude. Have good communication and numeracy skills. to be a reliable, commited, dependable and flexible. Able to work as part of a team as well as under your own initiative.
People can come into the shop and meet our manager.
The client requests no contact from agencies or media sales.
KEECH HOSPICE CARE….YOU CAN MAKE A DIFFERENCE.
Our Volunteers are at the heart of the day to day running of our shops. We thank you for your time given to the charity. The shops provide much needed income to provide nursing care for our patients. Our purpose is to care for our patients and to support their families and friends. Whilst aiming to provide the most efficient and provide appropriate care, both physically and emotionally in their home or at the Hospice.
TASKS
To welcome, assist and serve our customers in a warm and friendly way providing a good standard of customer service.
To ensure Gift Aid is explained clearly and promoted to all our donors, and thanking them for their valuable contribution.
To promote public understanding of our work and the importance of raising funds, including promoting Hospice events and activities to the public.
Helping sort, steam, hang and display our donated stock and rotate the stock following the Manager’s guidelines.
Dealing with customer purchases, confidently process the cash handling and the accurate operation of the till.
SKILLS & QUALITIES
Honest, trustworthy and respectful.
Enthusiastic with a positive attitude.
Good communication and numeracy skills.
Presenting and maintaining shop displays in an attractive way to help create sales.
Reliable, committed, dependable and flexible.
Enjoy interacting with the customers and working as part of team, as well as under your own initiative.
TRAINING AVAILABLE
Ongoing support, training and development opportunities.
Specific relevant courses – Health & Safety, Fire Safety and Equality and Diversity.
BENEFITS
On site training.
Develop new skills, and meet new people.
DRESS CODE
Well presented smart/casual appearance and appropriate comfortable shoes to be worn.
Volunteer badge to be worn.
AVAILABILILTY
Time, commitment and availability can be discussed and agreed by the Shop Manager.
Where possible to be able and committed to work four hours a week i.e. 9-1pm, 1-5pm
KEECH HOSPICE CARE….YOU CAN MAKE A DIFFERENCE.
Our Volunteers are at the heart of the day to day running of our shops. We thank you for your time given to the charity. The shops provide much needed income to provide nursing care for our patients. Our purpose is to care for our patients and to support their families and friends. Whilst aiming to provide the most efficient and provide appropriate care, both physically and emotionally in their home or at the Hospice.
TASKS
To welcome, assist and serve our customers in a warm and friendly way providing a good standard of customer service.
To ensure Gift Aid is explained clearly and promoted to all our donors, and thanking them for their valuable contribution.
To promote public understanding of our work and the importance of raising funds, including promoting Hospice events and activities to the public.
Helping sort, steam, hang and display our donated stock and rotate the stock following the Manager’s guidelines.
Dealing with customer purchases, confidently process the cash handling and the accurate operation of the till.
SKILLS & QUALITIES
Honest, trustworthy and respectful.
Enthusiastic with a positive attitude.
Good communication and numeracy skills.
Presenting and maintaining shop displays in an attractive way to help create sales.
Reliable, committed, dependable and flexible.
Enjoy interacting with the customers and working as part of team, as well as under your own initiative.
TRAINING AVAILABLE
Ongoing support, training and development opportunities.
Specific relevant courses – Health & Safety, Fire Safety and Equality and Diversity.
BENEFITS
On site training.
Develop new skills, and meet new people.
DRESS CODE
Well presented smart/casual appearance and appropriate comfortable shoes to be worn.
Volunteer badge to be worn.
AVAILABILILTY
Time, commitment and availability can be discussed and agreed by the Shop Manager.
Where possible to be able and committed to work four hours a week i.e. 9-1pm, 1-5pm
The client requests no contact from agencies or media sales.
Our shops are a large source of income for Keech Hospice and the bed rock of our shops is the volunteers that give up their time to help run the shops. Keech Hospice uses the income to provide care and support for patients and their families.
TASKS
To welcome, assist and serve our customers in a warm and friendly way providing a good standard of customer service. To ensure Gift Aid is explained clearly and promoted to all our donors and thanking them for their valuable contribution. To promote public understanding of our work and the importance of raising funds, promoting Hospice events and activities to the public. Help sort, steam, hang and display our donated stock and rotate the stock following the manager's guidelines. Dealing with customer purchases, confidently process the cash handling and accurate operation of the till.
SKILLS & QUALITIES
Be a Honest, trustworthy and respectful with an enthusiastic positive attitude. Have good communication and numeracy skills. to be a reliable, commited, dependable and flexible. Able to work as part of a team as well as under your own initiative.
Volunteering for Sense
Our amazing team of volunteers help us run over 100 shops across England and Wales. Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
What your role will involve
There are a variety of tasks that you can get involved with in the shop, including:
- Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
- Receiving donated goods from members of the public
- Sorting, steaming, tagging and preparing donated goods for sale
- Creating eye catching window and in-shop displays
- Keeping the shop floor well stocked, tidy, clean and organised
- Processing sales and serving on the till
- Promoting Gift Aid and other Sense fundraising initiatives
- Acting as an ambassador for Sense; promoting the shop and Sense in your local community
- Supporting with the recruitment and training of new volunteers
- Following new health, safety and social distancing measures to ensure the safety of everyone
Will the role suit me? Yes, if you are:
- Motivated and hardworking
- Reliable, flexible and willing to do a variety of shop tasks
- A team player
- Friendly and helpful
- Passionate about customer service and enjoy interacting with people
- Respectful of others and their diversity
- Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.
What can Sense offer me as a volunteer?
- A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
- Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
- A reference for other paid or voluntary work (available on request)
- The opportunity to share your existing skills and experience to benefit others
- The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
- The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.
We include. We collaborate. We find a way. We challenge. We celebrate.