Support Worker

Location: Hillingdon
Application Deadline: 9th July 2020
Salary: £10.07 per hour (£19,743.12 per annum)
Region: Hillingdon

Job Summary

Certitude is an adult social care provider, rated as outstanding by CQC for our Domiciliary Care. We are proud of our history of supporting people with complex mental health needs and learning disabilities and support more than 1,500 people in a diverse range of services across London. We employ 1,000 staff and are committed to their development. With Certitude you will have the opportunity to work with incredible people, develop your career and support others to have a good life.

The people we support will also have a sensory or learning disability, physical disabilities, complex health needs or mental health difficulties. The combination of these needs will require an individual who will be open-minded and patient.

You will facilitate the development of the people we support, so that they can lead full and active lives within the community.

To be a successful Support Worker, you will need to demonstrate:

- The ability to remain patient and calm under pressure
- The ability to work using your own initiative and a proactive approach
- That you are a great team player
- An interest in outdoor activities such as swimming, games and enjoy long walks
- The ability to use a range of technology - the internet, emails, databases, Microsoft Office, Excel, smart phones and iPads

We will trust you to:

- Build great relationships with the people we support; help them tackle their challenges and achieve their goals
- Observe change within the individual’s circumstances and respond accordingly
- Ensure effective day to day management of colleagues including effective activity delegation

What’s in it for you?

- A competitive salary
- Pension salary sacrifice scheme
- A stimulating work environment full of opportunities to learn and develop
- An attractive package of 25 days’ annual leave, pension scheme, childcare vouchers, access to a 24-hour Employee Assistance counselling
- We will pay for your Enhanced DBS
- Eyecare vouchers
- Travel season ticket loan
- Cycle to work Scheme

Our Values:

- Working Together
- Continuously Improving
- Inspired by People
- Dependable

All our posts are subject to an Enhanced DBS disclosure as well as a need for full employment history from time of leaving compulsory education and up to date employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community. We guarantee to interview all applicants with a disability who meet the minimum criteria for the job vacancy and to consider them on their abilities.

You may have experience of the following: Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

So, if you’re seeking your next challenge as a Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

The Jack Petchey Foundation is a dynamic Foundation, set up in 1999 by Sir Jack Petchey to inspire and motivate young people and recognise them for their achievements. To date, the Foundation has invested over £133 million in young people across London and Essex. We are looking for a Head of Partnerships to lead and develop our major partnerships and our paid internship programme. You will have lead responsibility for the majority of JPF’s major partner programmes and will harness the potential of JPF’s network to strengthen opportunities for young people across London and Essex.

Purpose of Job

• To lead and develop our portfolio of partnership programmes, ensuring that JPF is a supportive partner and that programmes operate effectively, deliver value for money and provide outstanding opportunities for young people.
• To convene and provide support to JPF partners so that they can learn from each other and can develop and share best practice and complementary approaches to their work.
• To lead and deliver the Foundation’s paid internship programme, ensuring that youth organisations are supported and young interns provided with a robust programme of training and development.

The role reports to the Director of Operations and will support delivery of the Foundation’s Strategic Plan. The post-holder will not have line management responsibility but will be responsible for managing a large number of high-profile partnerships. These partnership programmes are central to the Foundation’s aims and the post holder will need to have advanced management and leadership skills. They will work closely and collaboratively with others in the team in order to deliver our strategic aims.

A full job description, further details and an application form can be found on our website via the Apply button. Completed Application Forms and Staff Diversity Monitoring Forms should be returned via email as described on our website (CVs will not be accepted).

Application deadline: 9am Monday 20th July 2020.

First interviews: Friday 24th July 2020 by zoom.

Second interviews: Wednesday 29th July 2020, ideally in the office if social distancing and travel requirements permit.

JPF is an Equal Opportunities Employer and we seek to build a team that reflects the diverse communities that we serve.

No Agencies please

Recruitment during COVID-19 restrictions

During the COVID-19 restrictions, our interviews will be by video call.

Additionally, the successful applicant will be fully supported to work from home for the initial period where restrictions on non-essential travel are in place.

About us

This post can based at any of our Skylights which are at the following locations London, Brent, Croydon, Oxford, Merseyide, South Wales, South Yorkshire, Coventry, Birmingham, Newcastle and Edinburgh.
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis is expanding its enterprise team looking at new ways to collaborate with start-ups and become more entrepreneurial ourselves. We already operate nine charity shops, two training cafes and a furniture restoration business. We even have a grants programme to enable people experiencing homeless to leap into self-employment. And we know there is more we can do to use entrepreneurship to end homelessness.

About the role
This is an exciting new position in our ambitious and expanding enterprise team that is committed to finding more innovative and entrepreneurial ways to end homelessness.

In this role, you will be responsible for developing, growing and engaging Crisis’ entrepreneurial community of staff, members and external supporters in our mission to demonstrate how entrepreneurship can end homelessness. You will manage and implement a programme of activities and events in line with the Entrepreneurship strategy. You will also manage the internal and external communication channels.

About you
To be successful in this role you will be driven by our values (inspiration, integrity, dignity, fearlessness through independence, adaptability, resolve to end homelessness). You will have experience in developing entrepreneurial communities online and offline. You will be experienced in organising and promoting events locally and nationally. And you can confidently use Twitter and Instagram and other channels. You will be seeking an exciting new challenge, working in a fast paced and agile team and you will be willing to support new initiatives from across the organisation.

About you
To be successful in this role you will be driven by our values (inspiration, integrity, dignity, fearlessness through independence, adaptability, resolve to end homelessness). You will have experience in developing entrepreneurial communities online and offline. You will be experienced in organising and promoting events locally and nationally. And you can confidently use Twitter and Instagram and other channels. You will be seeking an exciting new challenge, working in a fast paced and agile team and you will be willing to support new initiatives from across the organisation.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
Mandatory pension scheme, with an employer contribution of 8.5%
25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team through the Crisis website

Closing date: Sunday 26 July 2020 (11.59pm)

We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

Summary

Diabetes UK is bringing people together to work in partnership in order to support those living with diabetes, prevent Type 2, make research breakthroughs in diabetes and ultimately, find a cure. In order to achieve this mission, effective capture, management, cleaning and enhancement of our data is essential. Over the last few years the charity has grown and with it the amount of data we process, its complexity and the number of sources data is received from. And the need for our services has never been stronger. We face unprecedented challenges in managing our data effectively and ensuring secure, prompt access can be managed across our dispersed workforce.

At the heart of our upcoming strategy lies the need to unlock our data and support organisation-wide self-service access to quality reporting. This is an opportunity to help us achieve the goals of our Data Strategy by driving forwards our programme of better data integration, modelling and surfacing through effective data warehousing to support analytics across the organisation.

Interview Date: TBC

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan (on completion of your probation period)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

• Technical solution design: Guide the design and direction of the Data Strategy by leading the design and deployment of appropriate data stacks to manage integration, exception handling, master data management, and warehousing which can support self-service analytics across the organisation. Support us to establish ways of working to be rolled out across the organisation.
• Data modelling: Lead the development of the organisational data model in the new technology environment using industry-recognised data modelling patterns and standards. Reverse-engineer data models from existing live systems; compare and align different data models.
• Data analysis and synthesis. Undertake data profiling and source system analysis and present clear insights to colleagues to support the end use of the data.
• Metadata management: Work with implementation partners to design an appropriate metadata repository and define changes to existing metadata repositories.
• DevSecOps Engineering: Work within a DevOps environment and ensure security is considered at each stage of work, from design to implementation. Work with our information governance team to develop best practice access and retention approaches to support compliance.
• Testing: Review requirements, specifications and define test conditions. Identify issues and risks and support implementation partners and internal developers to resolve these.
• Problem resolution: Diagnose and respond to problems in databases, data processes, data products and services as they occur. Establish monitoring services and identify trends to resolve problems. Determine appropriate remedies and assist with implementation of it as well as preventative measures.

Ideal Candidate

This role will work as part of our fast-paced Better Data Programme, and will co-ordinate and matrix manage a team of developers to deliver an organisation-wide ETL, data import, and master data management approach, and surface the organisational data model through data warehousing. This will be done while fostering an entrepreneurial and creative work ethic, and willingness to learn and adapt to emerging or different technologies. This role will support the delivery of appropriate analytics tools for insight leads in teams across the organisation to be able to build reports and dashboards. In turn we know this will lead to better relationships between Diabetes UK and those who benefit from our services and those dedicated to supporting our cause of working towards a world where Diabetes can do no harm.

Programme Coordinator – maternity cover

Location: Holborn, Central London (remote working during COVID- 19 lockdown)

Salary: £31,000 - £33,000 per annum (depending on experience) plus benefits

Type of contract: maternity cover (up to 1-year fixed term contract)

Hours: Full- time (37.5 hours per week)

Closing date: 15 July 2020 at noon

The Intensive Care National Audit & Research Centre (ICNARC) is a small, independent, nationally and internationally respected, scientific, not-for-profit organisation (c40 staff in total), using accurate data to help improve the quality of critical care through audit, research and education, conducted with, and in the interests of, patients and those who care for them. Most recently, ICNARC has been centrally involved in the response to COVID-19 through weekly reporting on admissions to, and outcomes from, intensive care and as the UK methods centre for the CMO endorsed REMAP-CAP trial which is currently recruiting in 120 centres in the UK.

About the role

Providing maternity cover for the National Cardiac Arrest Audit (NCAA) Project Coordinator, this is an ideal role ideal role for someone who enjoys utilising their experience, knowledge and skills to make a significant impact across data processing and reporting. The successful candidate will be a proactive individual who has experience of working with databases or information systems.

What you’ll be doing

We are looking for an experienced Programme Coordinator to join our clinical audit team. You will be responsible for providing leadership and support in the development and delivery of high quality accurate clinical audit. You will be liaising with hospitals across the UK to facilitate their successful participation in the National Cardiac Arrest Audit programme.

You will be responsible for:

• ensuring that effective and efficient working practices are in place for supporting accurate and timely data processing and reporting.

• Ensuring effective day-to-day management of clinical audit activities and tasks; managing team workloads to ensure deadlines are met.

• Monitoring and performance managing participating hospitals for NCAA to ensure agreed participation standards are met; escalate issues when required.

• Contributing to the ongoing development and improvement of existing and new clinical audits, including project work on datasets and systems.

• Content and delivery of audit training courses and resources.

• Providing direction and support for external events and meetings for a range of external stakeholders.

• Ensuring internal staff and external stakeholders understand and adhere to strict Information Governance and Data Protection requirements.

• Providing effective leadership and management by promoting and supporting development of audit staff through mentorship, training and education.

What you’ll need to succeed

In order to succeed, it is essential that you have experience of working in a similar role and have in depth knowledge of information security practices and principles.

Knowledge of human biology and medical terminology and knowledge of the health sector and working with hospitals or similar are desirable but not essential.

What you’ll get in return

In return you will receive an annual salary of £31,000 -£33,000 per annum working for a well-established, scientific organisation in the centre of London. You will also receive a generous benefits package including:

• 25 days holiday per year and the opportunity to buy and sell annual leave;

• flexible working which is fully embedded in our culture;

• interest-free season ticket loans;

• support with further academic/professional development.

How to apply

Please read the job description for the role. The person specification sets out the skills and experience we are looking for.

For further information and to apply, please visit our careers site.

Closing date: 15 July 2020 at noon

 “We are committed to equality of opportunity for all staff and applications from individuals

are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation,

pregnancy and maternity, race, religion or belief and marriage and civil partnerships."

Southwark Day Centre for Asylum Seekers has secured 3 years’ funding for a skilled Volunteer Coordinator to recruit, induct, train and supervise volunteers. You will be centrally involved in the allocation of tasks and responsibilities and in the supervision and retention of volunteers.

The post holder will play a major role in ensuring that our organisation is staffed with the best and most reliable volunteers, and that they are correctly deployed for the fulfilment of our work supporting asylum seekers and refugees.

The post holder will possess the skills to motivate and inspire volunteers. Excellent organizational skills and the ability to communicate effectively with people from a diverse range of backgrounds and experience is required.

Please read the full Job Description and Person Specification ( attached)  prior to applying for this position

The closing date for completed applications is noon on Monday 13th July 2020 with interviews being held on Monday 27th July 2020. 

Social Prescribing Link Worker

Over the last three months they have developed their Social Prescribing service to meet the changing and growing needs of their community caused by Covid-19. These changes fulfil many of their long term ambitions around proactive contact and case management on a larger scale and integrated working across their organisation and Health Partnership.

Social Prescribing Link Worker Responsibilities:

• Provide personalised one-to-one support to individuals referred for urgent support and receiving wellbeing calls
• Take a holistic approach, based on the person’s priorities and the wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities
• Manage and prioritise a caseload, in accordance with the needs, priorities and urgent support required by individuals
• Remain the point of contact throughout the individual’s social prescription including follow ups to ensure individuals are provided with ongoing support as required
• Refer and signpost people to community groups, activities and statutory services to meet their urgent needs and ensure individuals are engaged with their local community
• Maintain systems to keep accurate records relating to the delivery and outcomes of the service including processing referral forms, monitoring database and updating case notes as required by both the Centre and Health Partnership
• Support the Health Partnership teams to embed social prescribing into their routine work through attending meetings and supporting case work
• Ensure the Social Prescribing service reflects the vision, mission and values of the Centre and Health Partnership
• Ensure best practice is reflected on, shared and implemented
• Work in accordance with their organisation and Health Partnership policies and procedures including confidentiality, safeguarding, home working, lone working, data protection, information governance, and health and safety
• Work as part of their Social Prescribing team to seek feedback, continually improve the service and contribute to project planning and service design
• Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner

Social Prescribing Link Worker Requirements:

• Experience of working in the voluntary sector, primary care, population health, mental health, public health or health promotion
• Experience of working directly with vulnerable people including those with mental health issues, long term conditions, or complex lives
• Experience of a personalised approach to supporting people, coaching and motivational interviewing
• Experience of developing and maintaining good working relationships with organisations and individual
• Experience of maintaining client confidentiality
• Experience working in a multicultural environment. Ability to speak a community language e.g. Bengali (desirable)

About the company:

Our client is a vibrant community centre in the heart of Tower Hamlets. The Centre is a charity with a national and international reputation for its innovative work in inspiring and empowering the people from the local community, using a unique model of integration. It supports over 2,000 people each month.

Location: London, E3 3BT

Job type: Fixed Term Contract, July 2020 to June 2021

Salary: £26,000 per annum

Benefits: 27 days + bank holidays and an extra day off for their birthday. Pro rata for short term and part time contracts.

Closing deadline: 9th July 2020
Interview date: Week commencing 13th July 2020

You may have experience of the following: Social Worker, Social Prescribing Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, etc.

Ref: 93393

Location: London
Salary: Starting salary of £30,177. Possible to increase by max. 2 increments a year up to £34,336 (top of grade).
Contract type: Permanent contract
Hours: 4-5 days per week, permanent contract
Benefits: 7.5% employer matched pension after probation; flexible working; 25 days holiday per year (plus bank holidays and Christmas break) increasing by one day per year worked, after 2 years of service; and generous staff development package
Deadline for applications: 23.59pm 12th July
First interview: 29th July, please hold 10am-5pm
Second interview: 7th August, please hold 10am-2pm
Start date: 9th September 

About the role:

This role is essential to ensuring the organisation’s core operations run smoothly and are managed to a high standard – in particular, this role will focus on the HR and Finance functions of the Operations Hub.  You will work closely with the Executive Director: Organisational Development to ensure all HR policies and procedures are executed to a high level of quality inside the organisation and in line with NEON’s values of solidarity, generosity and respect.  You will also work closely with the Senior Finance Manager to support NEON staff with activities related to fundraising and day-to-day finance tasks.  You are a people person, and understand the importance of attention to detail. 

Please download the Applicaiton Pack below to find out more, and to find out how to apply. 

About NEON:

The New Economy Organisers Network (NEON) is a not-for-profit company with 12 staff members and a network of over 1600 UK organisers from different trade unions, grassroots groups, non-governmental organisations (NGOs), faith-based campaigns, civil society groups and movements from across the country. We run powerful trainings and support campaigns to help progressives win social, economic and environmental justice.
We run trainings, share skills and coordinate together on campaigns helping people to lead movements like Just Treatment (organising patients to fight for the NHS) through to working with our members to get over 1400 media bookings across the UK’s biggest TV/radio outlets. We’re ambitious and the team is agile, fast paced and committed to actually changing things. 

Do you have the commitment and values to make a real difference to the lives of people with dementia and their carers?

We are looking for a flexible, empathetic and reliable person who can work well as part of a small team. The work is wide-ranging, covering information and signposting, case work, group working and public awareness, mainly to people who have recently been diagnosed with dementia and their family members. 

Confident use of online channels will be expected as we are currently piloting online groups for some of our users.

The position is based in our satellite office in Plaistow, working alongside mental health professionals. 

Applicants must have experience of working with elderly people, including people with dementia, from a diverse backgrounds.

You will need to demonstrate a robust knowledge of confidentiality, data protection, safeguarding and boundaries in all aspects of your work.

Please apply with a cv and supporting letter explaining how you meet the requirements of the job description.  We will interview on a rolling basis.

Violence Against Women and Girls (VAWG) Caseworker

3 days (21 hours) per week (with possibilities of extension)

Salary: £27,000 per annum pro rata

Fixed term contract with possibilities of extension

25 days annual leave pro-rata (plus Christmas/New Year break)

The Latin American Women’s Rights Service (LAWRS) is a human rights and feminist organisation led by and for Latin American migrant women in the UK. Our work is dedicated to supporting the immediate and long-term needs of Latin American migrant women exposed to violations of their fundamental human rights; facing violence against women and girls, exploitation or trafficking; enduring difficult living and working conditions in low paid jobs, and facing barriers to social protection. 

LAWRS’ Violence Against Women and Girls (VAWG) holistic specialist programme supports Latin American women affected by VAWG (e.g. domestic abuse, sexual violence, harmful practices, trafficking for sexual exploitation and other forms of gender based violence) into safety and protection and in rebuilding their lives free from violence.

The post holder will be responsible for providing high quality and proactive specialist VAWG advice, appropriate support and advocacy for Latin American women and girls 16+ affected by VAWG, including harmful practices, ensuring that LAWRS service and quality standards, as well as legal requirements are fulfilled.

This post is open to Latin American women only* in accordance with the Equality Act 2010. We particularly welcome applications from disabled and LBTQ+ candidates as they are currently underrepresented within the team.

How to apply: Please note that we do not accept CVs. If you are interested in this position, please download the application and equal opportunities forms provided and send them in Word format  to LAWRS Recruitment via email quoting the reference CASEW20 in the email subject. We regret that late applications cannot be accepted.

Please note that only applicants with the right to work in the UK covering the full duration of the contract will be considered for this position. 

Closing date for applications: Monday 20th July 2020

Interviews: Week commencing 27th July 2020

*women who identify as Latin Americans (1st and 2nd generation) and speak Spanish and/or Brazilian Portuguese

Beyond the Streets is a small charity with a big determination to see routes out for women in prostitution in the UK.  Your role is to implement the charity’s vision in East London.

You will be passionate about supporting women facing multiple disadvantages, as well as being able to coordinate a team. You will have great communication skills and be able to champion the cause.

Your role will include:

 - Coordinating the Door of Hope project including our contract with London Borough of Tower Hamlets, and all its elements;

 - Enabling ‘woman centred’ case management, including outreach, daytime support, drop-ins and floating support for women who are selling sex on the streets;

 - The coordination of volunteers, including safe recruitment and safeguarding.

This is a 12 month fixed term contract which may be extended subject to funding

Beyond the Streets is a charity inspired by Christian values. This belief inspires us to work with acceptance, value and mutual respect for all. We promote a healthy work life balance and regularly reflect on our boundaries and our strategy for the year. We genuinely seek to work as a team and ensure that no one is ‘rescuing’ or working outside their allocated hours. 

An exciting new part-time opportunity for an experienced and dynamic all round Fundraiser to join our professional team. This is a far ranging new role which you can make your own. MertonVision is entering into a new strategic period of our development and are offering this fantastic opportunity for the right candidate: We are seeking a candidate with a proven track record of securing new business as well as maintaining and developing existing relationships through great account management. 

Our successful candidate will shape how the charity works with different fundraising audiences raising the profile of the charity with regional corporates, trusts, foundations and institutions. The initial appointment will be on a six month fixed-term contract (two days per week) after which a permanent contract may be offered depending on the success of the initial fundraising strategy

We offer you:

1. a competitive salary c£17,500 for 14 hour week
2. flexible working
3. great variety
4. a friendly inclusive work environment in pleasant surroundings close to local amenities
5. the ability to add real value while making a true impact on our charity

Over the six months our successful candidate will:

• Write applications for our existing identified opportunities
• Research additional application opportunities
• Apply to Merton based organisations to become their 2021 COTY
• Develop funds to support fundraising initiatives
• Mentor our Community Fundraiser
• Initiate systems and processes to help improve fundraising and maximise income 

The successful candidate will be able to work well on their own initiative and within short timelines.

You will have previous experience in a charity fundraising environment and a proven track record across a variety of income streams and channels, including digital and social media. Ideally, your experience will include supporter acquisition as well as retention.

To apply, please send a copy of your CV with a covering letter addressing how you meet the criteria of the Job and person specification quoting Job ref: FundraiserMV2020

This is an excellent opportunity to manage the operations of a busy and complex organisation at the heart of community business. 

We are seeking an experienced and enthusiastic Operations Manager to effectively manage our operations to make sure we can deliver everything we need to over the next two years. You will support the Director of Finance and Resources and Head of HR at Power To Change, to ensure that we work effectively, maximise our resources, safeguard our physical assets and are compliant externally and with regards to our policies and procedures. 

Power to Change is an independent charitable trust that supports community businesses in England, endowed by the National Lottery Community Fund (previously the Big Lottery Fund). Our vision is better places through community business. We want to back people to build successful community businesses for the benefit of their local places.

The successful candidate will lead and oversee a number of projects including supporting our return to office working post Covid19 and ensuring our IT provision is effective and efficient. Your approach to working is more important than your skills and experience and we are looking for someone who is enthusiastic and proactive, able to work across the organisation to support your colleagues.

We are an equal opportunities employer and welcome applications from all candidates irrespective of race, age, disability, gender, gender identity, sexual orientation, religion or belief, or marital or civil partnership status. We will assess all applications against the requirements for this post as detailed in the job description and person specification and ask for names and education history to be removed from applications.

We are Disability Confident Committed, we welcome and respond positively to applications from disabled people. We will meet individual needs throughout the recruitment process, including making any appropriate reasonable adjustments during the interview stage and to our workplace if selected into post to support colleagues with any form of disability. 

As a Mindful Employer we recognise that in the UK, people experiencing mental ill health continue to report stigma and discrimination. We are committed to creating a supportive and open culture, where colleagues are able to talk about mental health. We are also committed to ensuring that our employees feel safe in disclosing any mental health conditions and confident that they will be properly supported and offered reasonable adjustments when required.

If you have any questions about how Power to Change is an equal opportunities employer please contact our Diversity and Inclusion Coordinator, Edward Walden.

Role Purpose:

The primary function of this role is to support the Director of Finance and Resources and Head of HR to effectively manage the operations of the Trust, including maximizing resources, safeguarding physical assets and ensuring compliance.

Working with the Finance and Resources Officer the role will lead on IT, office management and provide additional HR support.The role will require the Operations Manager to lead on the one-off projects that it embarks on particularly as Power to Change (PTC) considers its potential closure. The post will be a key liaison within the Finance and Resources team as well working with stakeholders within the wider organisation.

Key responsibilities:

Strategic oversight

• Responsible for IT, office management and insurance budget lines ensuring value for money
• Where necessary develop and improve policies to reflect best practice and communicate to the organisation
• Contribute to committee and board papers where appropriate

Operations Management

Manage all operations projects including defining requirements, engaging with relevant stakeholders and ensuring objectives are met on time and on budget.

 IT

• Manage PTC’s outsourced IT provider ensuring they provide a good service and service level agreements are met.
• Ensure PTC’s network remains secure, stable, targeting zero downtime and adapting the best in class technology keeping within a cloud strategy.
• Responsible for the mechanisms for storing files on PTC’s network, apps and cloud software ensuring a clear structure of filing system.
• With the Data Manager ensure that data retained on PTC’s network is valid or archived/deleted where appropriate.
• Ensure IT equipment is replaced regularly and to the specification needed.
• Lead on IT projects and upgrades in conjunction with the IT provider.

Office Management

• Hold the relationships with the landlords and building maintenance staff for all offices
• Ensure adequate health and safety measures (including C-19) are in place and PTC is compliant
• Ensure the office and the office equipment is regularly maintained and if necessary tested.
• Ensure that fire evacuation plans are in place and regular drills occur

Insurance

• With the Director of Finance and Resources ensure an adequate level of cover is in place for the business insurance of PTC and subsidiaries.
• Take an active role in annual renewal of the policy with the insurance broker.
• Manage any claims made on the policy.

HR

• Support the Head of HR in ensuring that employee data is collected and stored in line with the GDPR and support on internal audit reviews as and when they occur.
• Support the Head of HR to manage employee benefit administration, including annual renewal processes
• Manage the update of the Employee Handbook, coordinating necessary changes and updated language from other teams
• Maintain the contract database for all consultants and suppliers
• Provide ad-hoc assistance to other team members as required.

This job description is issued as a guideline to assist you in your duties, it is not exhaustive.Because of the evolving nature and changing demands of our work this job description may be subject to change.You may, on occasions, be required to undertake additional or other duties within the context of this job description.

Skills & experience:

• Enthusiastic and proactive, willing to pick up a range of varied projects and support the wider organisation on new activities and opportunities.
• Good working knowledge of IT best practice including Office365
• Experience of contracts management including service level agreements.
• Experience of planning and managing projects.
• Experience of managing budgets and ensuring value for money.
• Excellent communication skills, with the ability to explain technical information and concepts to non-technical staff individually and in formal group training sessions
• Proven ability to work to a high standard with an eye for detail with first-rate analytical and problem-solving skills
• Highly organised and able to manage a varied workload. 
• Working understanding and appreciation for information legislation such as GDPR
• Experience of working in a charity / not for profit sector desirable

Based: London

Salary: £45,000-£47,000

Reporting to: Director of Finance and Resources

Closing date for applications: Monday, 13th July, 2020

If you are interested in this excellent opportunity, please send your CV and Cover Letter to Sheena Pentin at Careers4Change.

We are looking for an accredited Debt Adviser to provide comprehensive debt advice and support to those in need including individuals with mental health conditions.  If you have at least one year’s post certificate training, are accredited to give debt advice, passionate about supporting individuals and families in need and interested in joining a dedicated, professional team we would love to hear from you.

The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients.  You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of casework.  You will also be very well informed with regards to legislation, case law and policy changes relating to debt and benefits.

You must be prepared to work flexibly, currently due to the Covid-19 Pandemic, work will be home based until a time when our offices (Mitcham, Morden and Streatham Hill) and outreach venues re-open.