Database And Gift Administration Manager Jobs in Coventry, West Midlands
Join our award-winning team and make a life-saving difference to people and animals.
Working as part of the Development team, this new role will play an integral part in driving our fundraising efforts and therefore accelerating the transition from using animals to using human-specific technologies in medical research.
Job Purpose
• Provide first-class supporter care to Animal Free Research UK’s supporters
• Steward the charity’s cohort of community fundraising ambassadors and challenge event participants
• Efficiently and effectively maintain the donor database
• Promote best practice in data processes
Deliverables
Provide first-class supporter care to Animal Free Research UK’s supporters
• Be the first point of contact for supporter enquiries and comments across all communications channels, including social media, and provide an exceptional supporter care service
• Ensure that all supporter communications are responded to, and gifts are thanked, within agreed internal service level agreements and according to policies and procedures
• Draft and maintain a suite of approved on-brand standard supporter care responses
• Maintain an up-to-date library of standard operating procedures for supporter care processes
Efficiently and effectively maintain the donor database
• Ensure a complete, accurate, and timely record of all donor, supporter and advocate communication and gift activity in the donor and advocacy CRM databases
• Liaise with the Finance team to ensure gifts are appropriately coded and any issues related to gifts are promptly addressed
• Process cheque, card, cash and CAF donations received through offline channels
• Ensure Gift Aid is claimed and validated against Gift Aid declarations
• Proactively ensure the integrity of the CRM is maintained to a suitably high standard
• Work with colleagues to understand their requirements and perform the selection and segmentation of data for appeals, communications and reporting
• Work with colleagues to continually improve the quality, accuracy, and usability of the donor and advocacy databases
Provide assistance to the Development team
• Assist with the production of the quarterly supporter newsletter; making data selections, writing/proofing copy, and liaising with suppliers
• Steward the charity’s cohort of community fundraising ambassadors and challenge event participants, supporting them to achieve their fundraising targets
• Contribute to the development and implementation of the fundraising and marketing strategies, and the development of new products and campaigns
• Carry out any other duties as may be reasonably required
Download Job Pack for full role description
REF-213 545
Role outline and purpose
The Trussell Trust are seeking a Philanthropy Executive - Trusts to join our high-performing Trusts team. The role supports the Trussell Trust by raising money from charitable trusts, focusing specifically on Tier 3 trusts (giving up to c.£10,000). You will coordinate a programme of regular stewardship communications to our current givers, fundraise from new prospects through mailings and occasional applications, provide administrative support to the wider team, and ensure that records of communications are kept up to date.
Responsibilities
• Coordinate and send mass mailings to Tier 3 charitable trusts, thanking supporters and requesting further support where appropriate
• Develop compelling, persuasive and up-to-date bulk communications to encourage Tier 3 trusts to give regularly, and keep them informed of the Trussell Trust’s achievements and future plans, coordinating with other fundraising teams where appropriate
• Manage a caseload of c.500 Tier 3 trusts, maintaining accurate records on our CRM database and carrying out analysis on these trusts as necessary
• Liaise with the Supporter Care and Trusts team to ensure that gifts from trusts are coded, thanked and recorded correctly on our database
• Create and submit occasional funding applications and impact reports for Tier 3 trusts, and offer support to the wider team with their trusts where necessary
• Manage the Trusts team inbox, providing first point of contact for enquiries and colleagues, and fielding them to the relevant Trusts team members.
Person Specification
Technical skills and minimum knowledge:
• Excellent communication skills, including a high standard of written English
• A high standard of personal organisation and autonomy
• A high level of numeracy and IT literacy, including proficiency using Outlook, Microsoft Office suite
• Ability to work on multiple projects, identifying conflicting demands and establishing clear priorities to meet deadlines
• Ability to distil large volumes of information and detail into compelling and succinct communications using a variety of methods.
Behaviours and competencies:
• Demonstrate a commitment to the values of the Trussell Trust Demonstrate empathy for people from disadvantaged, marginalised or socially- excluded backgrounds
• Diplomatic, with ability to forge positive working relationships
• Naturally collaborative and flexible in your approach
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking an experienced and ambitious individual who can take on the role of Fundraising Officer.
Fundraising Officer
Location: Home-based
Hours of Work: 30 to 37.5 hours
Contract: Permanent
Salary: £24,000 to £26,000 per annum, pro rata
Reporting to: Head of Income Generation
Air Ambulances UK
Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.
Purpose of Post
The Fundraising Officer will be a key member of our ambitious and friendly Income Generation team helping to support the team across a number of national partnership income streams.
The role will have responsibility for responding to enquiries via post, email and telephone, and ensuring income and general information is captured accurately on Donorfy (CRM system).
Key Responsibilities
- Manage and develop a mixed pipeline of national partners and prospects including researching, making approaches, applications, and stewardship activities.
- Coordinate and support fundraising campaigns and events for partners.
- Responsible for welcoming, assisting and responding to enquiries AAUK receives over telephone, email, and post.
- Responsible for thanking national supporters, adapting, and personalising templates as needed to deliver high quality thank you letters in a timely manner.
- Enter and maintain accurate records on our fundraising database, Donorfy including financial information and to proactively identify how to improve processes.
- Provide general administrative support across the team as required.
Benefits
- 36 days annual leave including Bank Holidays FTE
- Access to an employee assistance programme
- Work from home allowance
- Access to the Blue Light Card and Blue Light Events
- Pension contributions
- Development opportunities
Closing date: Please do not delay your application as we will be reviewing applications when received and scheduling interviews as soon as possible.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role.
TO APPLY:
If you feel you have the skills and experience we’re looking for, please apply now!
Please read the attached Job Description before applying by CV and covering letter. Your covering letter should clearly and succinctly demonstrate how you meet the person specification.
Commitment to Diversity & Inclusion:
AAUK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.
No agencies please.
If you feel you have the skills and experience, we’re looking for, please apply now!
Application is by CV and covering letter. Your covering letter should clearly and succinctly demonstrate how you meet the person specification.
Job Advertisement Title: Associate Director of Principal Giving, University of Birmingham
Salary: Grade 9 - Full time starting salary in the range £56,021 to £84,644
Location: Birmingham, UK (hybrid work - in the office 3 days a week)
Are you a senior fundraiser who wants to focus on Principal Gifts? Or perhaps you are a major gifts fundraiser who is ready for a leadership role?
We are recruiting our new Associate Director of Principal Giving to lead our Principal Gifts programme – a programme of ambition and almost endless potential.
As Associate Director of Principal Giving, you will work at the most senior levels with individuals, companies, and trusts and foundations in the UK and internationally. A vital member of the Senior Leadership Team, you will be a key source of strategic guidance and support for university leaders, academics, and fundraising colleagues across the University.
This is an opportunity to make your mark on one of the largest campaigns in the history of UK higher education, Birmingham In Action. Our £600m campaign aims to transform lives for our generation and the next, by tackling some of the world’s greatest challenges, today - challenges such as youth mental health, the climate crisis, AI, and the UN Sustainable Development Goals.
A key member of the Senior Leadership Team, reporting to and working closely with the Director of Development and Alumni Relations, you will have the opportunity to work on transformational gifts – interesting, complex, exciting gifts that will have global impact.
Our team here is passionate, creative, ambitious, and made up of individuals who are dedicated to our work, as well as to supporting each other. We are determined to welcome a diverse group of colleagues into our team to represent the student body we support, the alumni constituency we engage with, and the city in which we thrive.
You will be a values-driven leader, entrepreneurially minded, and comfortable orchestrating a myriad of stakeholders. With a track record of securing gifts of 6 figures upwards, you will have a demonstrable record of building relationships and engaging with philanthropists and high net-worth individuals.
If you are attracted by the scale of the ambition here, the excellence of the campaign, and the fantastic opportunity that working for a large, civic University with over 400,000 alumni around the world offers, please get in touch. We hope to hear from you!
The University of Birmingham is partnering with Joanna Logan and Erin Hall-Westfall of Constellate Global Talent on this search.
Interested?
The candidate pack and details to contact us for a confidential discussion are attached.
To apply, please send your CV and cover letter via CharityJob or Institute of Fundraising no later than midnight on Sunday 12 May 2024.
Please do not apply via the University of Birmingham website. No agencies please.
Arts Emergency – Head of Fundraising
Location: Home or office based - London N4 or Manchester M1.
Salary: £40,000 per annum FTC.
Contract: Permanent, full-time hours, although compressed or annualised hours will be considered.
Arts Emergency, a mentoring charity and support network aiming to address the inequalities in the creative and cultural sectors, is looking for an experienced and motivated fundraiser to provide leadership and management for fundraising activities.
Since 2013, Arts Emergency has been providing 16-25 year olds in London, Greater Manchester, Merseyside and beyond with a trained mentor working in their field of interest. Mentors help Young Talent set goals, explore their passions and make decisions about higher education, training and careers. After they complete a year of mentoring, Young Talent can continue to access opportunities, advice, resources and paid work from the Arts Emergency Network until they turn 26. The network is made up of thousands of cultural professionals who’ve all offered to share crucial gateways into hard to crack industries like TV, publishing and architecture with young people.
This position will be responsible for raising the necessary income to ensure Arts Emergency’s high-quality, person focused, asset-based services for young people are sustainably funded and can
scale. This is a new role that reports to the Director of Fundraising & Marketing, overseeing a diverse income portfolio including individual giving, major donors, trusts and foundations, corporate donations, commercial income and community fundraising. The Head of Fundraising will have a particular focus on managing and growing the charity’s income from individuals and organisations, with an aim to increase overall fundraising to £1.25m in 2026.
Arts Emergency are seeking candidates that are passionate about building and developing strong teams and who can implement ambitious plans for funding work by making best use of their large community of young people, volunteers and organisations across the Arts, Humanities and in the Cultural and Creative industries. You will be an inclusive leader with the ability to inspire and motivate others, with a strong understanding of charitable income streams gained from experience working at a similar level in a small organisation or in a senior position within a larger organisation/team. Finally, you will be experienced in developing fundraising strategies through to implementation and evaluation, with a creative and proactive approach to developing and deepening relationships with stakeholders.
This is an opportunity to join a fast-growing charity which is poised to expand their award-winning work nationally, aiming to help to 3,000 young people by 2026, as well as support its cementing of its position as a leading and trusted service provider and support network for aspiring artists and thinkers.
CLOSING DATE: 9am, Monday 29th April 2024
Job description
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
We are seeking a Fundraising Coordinator (Individual Giving) to join our small but dynamic Fundraising team.
The role requires excellent donor care and stewardship skills. All forms of communication will be required including the proactive use of digital channels such as the website and social media platforms.
The Individual Giving Fundraiser will play a vital role in increasing income from our existing supporters. You will support donor acquisition as well as taking the lead on retention of our supporters across multiple channels including cash appeals, regular giving, lottery and in celebration giving. The role will also support the Head of Income in the delivery of a legacy and major donor program.
You will develop and deliver excellent stewardship programmes that drive retention by deepening audience understanding of the challenges that people affected by cleft face and the impact that their donations make. Using data and insight, you’ll deliver compelling campaigns, with people affected by cleft right at the centre. You’ll use creative tools and techniques to demonstrate impact and inspire future action.
The ideal candidate is a creative and confident communicator who shares our values and our staff team’s dedication to supporting the UK cleft community.
How to Apply
Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.
Applications close: Monday 13th May at 12.00 (noon)
Interviews: Thursday 23rd May (via Zoom)
Start date: ASAP
The client requests no contact from agencies or media sales.