Database assistant jobs near City Of London, England
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Check NowJob title: Corporate Partnerships Assistant
Reporting to: Corporate Partnerships Manager
Location: London/Hybrid
Contract: Permanent, Full Time
Hours: 35 Hours
Salary: up to £24,000
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to almost 10,000 frontline charities and community groups. During 2021, we redistributed 127 million meals, the equivalent of 4 meals every second through our FareShare Regional Centres and our retail surplus model FareShare Go, reaching over 1 million people.
FareShare exists because of two hugely important and highly topical issues.
As a consequence of supply and demand, huge volumes of food are grown or made in the UK and a percentage ends up as unwanted surplus with little commercial value.
At the same time, there are many thousands of frontline community groups and charities that are providing a vital safety net for the most vulnerable in our society. We seek to squeeze as much social good out of that uneconomic surplus by getting it to almost 10,000 such groups across the UK whilst they provide essential wraparound support services for their beneficiaries.
The Cost of Living Crisis and before it, the COVID-19 have shone a spotlight on the issue of food insecurity in the UK and with it, FareShare’s ability to get food to vulnerable communities nationwide.
It is estimated that over 4.7m UK households are now experiencing food insecurity and whilst the equivalent of 1.3bn meals of good surplus food occurs each year, FareShare believes that it is wrong for these two situations to co-exist.
To combat this, FareShare is moving into an ambitious 4 year programme to achieve unparalleled growth in both our food volumes as well as our fundraised income. We are driven by the opportunity to secure even more of the food available at farm gate, manufacturing and retail levels and to do this, we need to maximise our new groundswell of public support to generate the funds needed to operate at this greater scale. There has never been a more exciting time to join a relevant organisation which delivers both social and environmental impact, at such a crucial time.
By joining us you would be leading some of our most important work in helping us generate more support from Donors, Corporate Food and Fundraising Partners, Foundations and Volunteers as we strive in our ambition to meet the demand for food to support the UK’s most vulnerable.
Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.
The COVID-19 pandemic has shone a spotlight on the issue of food insecurity in the UK and with it, FareShare’s ability to get food to vulnerable communities nationwide. We are fortunate to benefit from the support of the major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s recent increased brand profile and consumer awareness, along with our dual purpose in creating both social and environmental impact, gives us a strong proposition. This is an exciting time to join the Fundraising team, as we are experiencing huge growth and have a fantastic portfolio of corporate partners. High profile brands such as McDonald’s, Tesco, OpenTable, Barclays, Coca Cola, Kellogg’s and Hellmann’s support us in a variety of ways including commercial activity, staff and customer fundraising and corporate donations.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
Reporting to the Corporate Partnerships Manager.
The key focus of the role will be:
- The first point of contact for new corporate supporters and to deliver exceptional customer service, whilst directing and processing enquiries within the wider team
- Support in the delivery and stewardship of existing partners
- Managing gift processing and income reconciliation
- Coordinating corporate volunteering and other benefits and experiences
- Providing administrative support to the team
This is an excellent opportunity for someone looking to develop a career in Corporate Partnerships whilst working in a successful team.
Main areas of responsibility
You will be working in a public facing role delivering a high level of customer service and administrative support.
You will be a fantastic communicator with a flair for delivering excellent customer service. You will have solid experience of managing a variety of administrative responsibilities and will be comfortable managing a number of different tasks concurrently. You will be a positive force in the team, happy to use your initiative to help and support the team as needed.
- Customer Service
- Corporate Volunteering, experiences & Benefits
- Gift Processing and Income Reconciliation
- Administration
- Values and Behaviours
- Be the first point of contact for corporate enquiries, liaising with corporate partners and internal colleagues to process and respond to enquiries in a timely and appropriate manner
- Deliver an outstanding level of customer service, providing detailed and accurate information and support enquiries from current and new corporate supporters
- Responsible for organising and booking corporate volunteer days and site tours in our Regional Centres, including liaising with our network
- Introduce partners to our corporate volunteering platform, Partner Pod, and providing customer service support to for enquiries
- Coordinate other corporate experiences as they develop such as Charity panel discussions, including liaising with our network
- Support the corporate partnerships team in the administration of corporate benefits including impact reports, newsletters, Lunch and Learn sessions etc.
- Work with the Corporate Partnerships team to administer the thanking of low level corporate gifts, writing and sending donation acknowledgement letters to supporters
- Work with the Fundraising and Finance teams to ensure accurate banking and recording of donations including processing income from a variety of sources
- Ensure donations are recorded accurately and timely on the CRM (Salesforce)
- Manage the mailing out of fundraising materials as requested by corporate supporters
- Help maintain accurate up to date records of all corporate contacts on the database, and to ensure that this information adheres to data protection guidelines
- Update and upload information onto the FareShare website
- Support the Corporate Partnerships team with ad hoc research requests
- Support the Senior Corporate Partnerships Manager and wider corporate team as required
- Undertake any other duties, which are in keeping with the grade and overall purpose of the role
- A commitment to Equal Opportunities
- A passion for understanding of FareShare’s mission and strategy
- Flexibility of approach and a team player
- Forward thinking and willing to contribute ideas and opinions
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Person Specification
Essential Criteria
- Experience of dealing with a variety of people, on the telephone and in person; providing good customer service
- At least 1 years’ experience of working in an office based/administrative role
- Experience of organising and prioritising own workload on a day-to-day basis
- Good communication skills at all levels, both written and oral
- Ability to be aware of current departmental activities, taking the appropriate action as and when necessary, using own initiative by taking ownership of key responsibilities
- Excellent attention to detail
- Good IT skills. Competent in the use of MS Office including Word, Excel, Outlook and PowerPoint
Desirable Criteria
- Experience of the voluntary sector
- Experience of using a CRM system
Competencies and behaviours
- A commitment to Equal Opportunities
- An understanding of and sympathy with FareShare’s mission
- Flexibility of approach and ability to work in a team and across other internal teams
Benefits
Salary up to £24,000 per annum
Hybrid / Flexible working, with regular UK travel
Permanent, 35 Hours, Full Time
25 days’ annual leave + 8 bank holidays
Employers pension contribution
Employee Assistance Program
Interest free bicycle purchase loan scheme
Season ticket loan
At FareShare we are fighting hunger by tackling food waste - we rescue good food for frontline charities
We save food & c... Read more
This is a role for an enthusiastic and detail-focussed individual who wants to start a career in data within the voluntary sector. Working with supportive colleagues, carrying out well defined processes with clear, sometimes tight deadlines you will be joining a technical and experienced team who will support you and help you develop new skills.
The Data and Fundraising Operations Team manages our supporter database (Raisers Edge) and with it, all administration related to supporters and their financial support of the Charity. This database management includes: communications, events attended, pledges made, and most significantly financial transactions which could be online, by cheque, cash, direct debit, or via third party suppliers like Facebook and JustGiving. As a pivotal role in the team, the Database Assistant is split 50:50 between the Chelsea office and home, and will support all of these activites.
Essential Criteria for the role:
- Interest in working with data/spreadsheets
- Able and enthusiastic to learn new technical skills quickly
- Good numeracy and logical problem solving
- Able to work with meticulous attention to detail whilst managing a large volume of work
- A positive can-do attitude
- Good planning and organisational skills
- Experience in an administrative role, ideally working with data (desirable)
The client requests no contact from agencies or media sales.
The Salvation Army is looking for a Fundraising Database Assistant to join it’s incredibly successful Marketing & Fundraising Department. We raise over £100 million a year and the Database team play a vital role in this success.
As the Fundraising Database Assistant, you will be responsible for maintaining the accuracy of the supporter database, providing supporter data to the fundraising teams and reporting on fundraising campaigns.
The successful candidate will be able to demonstrate:
- A good knowledge and experience of working with CRM databases including importing/exporting data and running standard reports.
- Excellent data skills with high attention to detail, accuracy and consistency.
- An ability to work across simultaneous projects with a wide variety of stakeholders and to prioritise your workload to meet set deadlines.
This is an exciting opportunity to join one of the UK’s most inspiring and best-known organisations, fighting injustice and social inequality. As part of the small, dedicated Database team you will have a real impact on the work of our Marketing & Fundraising Department.
Benefits: 25 days annual leave + bank holidays; a contributory pension scheme; season ticket loan and an employee assistance programme.
This is a permanent position based at our Territorial Headquarters currently located at 101 Newington Causeway, London SE1 6BN. By the end of next year, the current office will be vacated, and we will be moving to our new headquarters at Denmark Hill, London, SE5 8BQ. This new building will provide a more effective workplace to help The Salvation Army better achieve its mission.
Appointment subject to satisfactory references and proof of right to work in the UK
As a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
CVs will not be accepted. Promoting equality in the workplace.
Do you have previous experience of managing database within a charity fundraising environment?
We are working with a passionate International Charity who are committed in saving lives to recruit for a Database and Insight Manager. Reporting to Head of Public Engagement you will be working with the organisations Fundraising and Communications department, you will have overall responsibility for the departments and insight function.
This is a permanent position based in London which offers flexible hybrid working arrangements.
As the Database and Insight Manager you will line manage one person (Database Assistant), and matrix managing another (finance Officer - Grants & Income) You will be working with your team to maintain an accurate, consistent, and reliable dataset covering all areas of fundraising and engagement on our CRM - Raiser's Edge. You will be responsible for making sure data is stored safely and compliantly, and that good data hygiene rules are in place.
You will also be supporting and upskilling the Fundraising and Comms department to use the database properly, empowering them to get the information they need. You will be using data to produce insight and analysis to inform and improve fundraising performance
To be considered for the role you will have the following skills, knowledge and experience.
*Experience of producing insight and analysis to inform marketing or fundraising strategy
*Experience of managing complex fundraising data sets and understanding of database information architecture.
*Experience of producing standardised outputs and processes.
*Experience in the building of multi-layered data queries
*Demonstrable experience of managing large projects
*And in-depth knowledge of PECR and the GDPR, and a clear understanding of the ramifications when handling and sharing supporter data.
If you are interested in finding out more about this exciting opportunity, please get in touch now for a more detailed job description.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
PRINCIPLED RECRUITMENT FOR WORK THAT MATTERS
TPP Recruitment is a specialist, highly respected and well-established UK-wide consultan... Read more
CHAIN are seeking a Database Support Manager to oversee the day-to-day data management of the CHAIN rough sleeper monitoring system.
CHAIN is a multi-agency database recording information about people sleeping rough and the wider street population in London. The system, which is commissioned and funded by the Greater London Authority (GLA) and managed by Homeless Link, allows users to share information about work done with rough sleepers and about their needs, ensuring that they receive the most appropriate support. CHAIN represents the UK’s most detailed and comprehensive source of information about rough sleeping, and our work provides a significant evidence base for the development of rough sleeping strategy and policy, both in London and at national level. Homeless Link is the national membership charity for frontline homelessness agencies and the wider housing with health, care and support sector in England.
As Database Support Manager you will be responsible for the effective day-to-day data management of the CHAIN system, ensuring the delivery of our helpdesk service, and the provision of high quality reports. The successful candidate will have high level IT skills, combined with experience of managing databases and producing complex reports and statistics. You will also have experience of ensuring compliance with data protection legislation, and a track record of developing effective working relationships with a range of stakeholders.
We are actively seeking to increase our diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.
For full details of the role and how to apply please visit our website.
Homeless Link is the national membership charity for frontline homeless agencies and the wider housing with health, care and support sector in ... Read more
Would you like to use your data management skills to have a positive & direct impact on young lives around the world?
Harris Hill charity recruiters are proud to be working alongside an amazing international children's charity looking for Database Marketing Manager. Their work is extraordinary and they make a difference every single day, striving to advance children's rights & equality around the globe.
Working together with children, young people, their supporters and partners, they tackle the root causes of inequality and child poverty, and they are active in many countries worldwide.
As the new Database Marketing Manager, you will join the Database Marketing & Insight team. This is a great opportunity to join a committed team at an exciting time, with the recent implementation of Apteco FastStats, PeopleStage and Orbit.
Purpose of role
The purpose of this role is to manage the supporter database, ensuring accurate data export requests are delivered, using FastStats. You will continuously improve the way the charity collects, interprets, and uses data to further their marketing activities. Using PeopleStage, you will develop the automated supporter journey.
Having previously worked in data management and maintenance in a supporter focussed environment, you will have significant experience in using a relational database and of using selection and Supporter Journeys tools, FastStats and PeopleStage.
You will also directly manage two database marketing officers, setting objectives and enhancing their capabilities and performance.
Essential Requirements :
- experience of using FastStats to create complex selections and outputs
- experience of using PeopleStage to create and manage supporter journeys
- experience of managing and maintaining a relational database
- analysing business needs and successfully implementing & document database driven solutions to meet them
- able to demonstrate problem solving skills and work collaboratively with stakeholders at all levels
- the ability to present technical solutions to a non-technical audience
- people management skills - motivating, developing and successfully managing a team to achieve objectives
- excellent communication skills
We look forward to meeting you :)
We’re working with a fantastic health charity who are looking for a Database Assistant to join their team. You’ll handle data from multiple sources, taking responsibility for maintaining the and updating the Data Imports Schedule. You’ll liaise with colleagues to identify and develop process to ensure high standard of data capture, whilst also administrating direct debit processes on supplier platforms and databases.
You’ll process donations, ensuring these are correctly recorded on the database and that supporters are thanked appropriately. You’ll maintain accurate Gift Aid information, processing events enquiries and liaising with other teams to support this. You’ll become a skilled user of their Raiser’s Edge database, and this could be a fantastic opportunity for somebody looking to build a career in data within the charity sector.
You will need:
- An interest in working with data/spreadsheets
- Ability to learn new technical skills quickly
- Strong attention to detail whilst managing a large volume of work
- Good planning and organising skills
If you would like to have an informal discussion, please call Chloe or James on 02030 062787 or email [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.
If enough applications are received the charity reserve the right to end the application period sooner.
Data Assistant, joining a Social Welfare Charity, based in Central London. Offering Hybrid Working.
- Do you have excellent Microsoft Excel skills and experience of working with large sets of data?
- Have you experience of working with a CRM, or keen to develop skills in this area?
As the Data Assistant, you will work with the Database and IT team, providing data and database support with a migration of the current CRM database to a new fundraising CRM database.
You will support with data preparation, importing data and manage data cleansing activities. Post migration you also work with the Database Managers, providing support to improve process. including data segmentation and data insights.
We are looking for you to have excellent Microsoft Excel skills. It would be advantageous to have specialist knowledge in areas such as; VLOOKUP functions, cleansing, Splitting Columns. You will have excellent attention to detail, and the ability and experience to work with large sets of data. It will be advantage to have worked with a CRM / Raiser's Edge or a charity database, though not essential.
Whether you’re a charity or someone who wants to work in fundraising, choosing the right recruitment company to represent you is incredib... Read more
Are you looking for a customer-oriented role in a sustainability-focused not for profit organisation? If you are interested in sustainability and have excellent organisational and communications skills, then the role of Membership Assistant may be for you. ISEAL is the global membership organisation for ambitious sustainability systems, and we bring together many of the most well-known organisations in our sector. Please find out more about us on our website iseal(.)org.
The Membership Assistant is part of the Membership & Credibility team that is focused on supporting aspiring members through the application process and helping existing members to make the most of their engagement with ISEAL. The team is responsible for high-quality growth in ISEAL membership, for the delivery and/or communication of programmes that support and challenge our members, and for managing the processes by which members can demonstrate they meet the requirements of being an ISEAL Code Compliant member.
The position will have a key role in supporting ongoing membership processes and in helping applicants navigate the requirements of ISEAL membership. The role will track incoming applications and provide support to potential and existing members, pre-assessing submitted documentation and communicating about requirements. The Assistant will also help coordinate the work of independent evaluators, contributing to the assessment process for ISEAL Code Compliant members.
To be considered for this role, you will be highly organised with great attention to detail, strong diary management skills, and reliable follow-up of agreed tasks. You are very process-oriented and can communicate about process requirements to a wide range of organisations. With a budding ability to work independently, you have a friendly, professional demeanour and are comfortable in your communications and interactions with colleagues and external stakeholders. You have gained some work experience in roles focused on process administration and information management, ideally in a membership or customer-service related role.
In return, ISEAL can offer inspiring insight into the world of sustainability initiatives and sustainability issues, a supportive organisational culture, and good opportunities to develop professionally and personally in an international NGO environment.
Core Responsibilities
Membership application process
- Monitor aspiring members through their application journey and support them to understand the procedures to progress towards membership
- Deliver administrative processes that underpin the annual member review cycle, including scheduling review meetings with members and contributing to meeting preparations
- Create and track member review schedule and compliance activities, including independent external evaluations and annual review meetings
- Provide a high level of customer service to aspiring and existing ISEAL members, and independent evaluators to support effective relationship management
- Record and track information and contribute to meeting documents and minutes in support of the programme management and the Membership Committee
- Contribute to monitoring and tracking effectiveness and efficiency of the membership processes against agreed indicators
- Maintain records on external evaluators including information about their competencies and conflicts of interest
- Help maintain related web content on ISEAL website
General
- Serve as an active member of the Membership & Credibility team by participating in team meetings, and contributing to team activities
- Contribute to wider organisational work by producing reports or liaising with colleagues on other teams
- Assist with member events
- Help deliver other marketing and communication activities
- Contribute to staff meetings, and other internal meetings with views and suggestions
- Fulfil requirements of internal staff management processes including performance reviews, supervisory meetings etc
Experience, Knowledge and Attributes
- Undergraduate or postgraduate degree in a relevant subject, or equivalent work experience
- Some experience in process administration, account management or quality assurance (could be internship or volunteering) and genuine interest in providing exceptional customer service
- Confidence in communications, displaying professionalism & right level of tact and awareness of others
- Accuracy and a good eye for detail
- Strong organisational skills, and experience working with systems and processes
- Good time management and ability to efficiently organise and deliver multiple tasks simultaneously
- Good IT skills, familiarity with MS Office, virtual meeting tools, and customer relationship management systems (e.g. Salesforce)
- Demonstrated interest in contributing to a more sustainable world
- Excellent written and spoken English
- Confidence in using IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Skype, GoToMeeting, etc), use of contact management databases (e.g. Salesforce) and proficiency in MS Office
Additionally desirable
- Interest in and some understanding of sustainability standards and certification, which may have been gained via academic, internship, employment or voluntary settings.
- Experience with website maintenance and content management systems and/or e-newsletter systems, e.g. MailChimp
- Experience working with time-bound procedures
Other relevant information
Term: Initial 12-months fixed term contract
Salary: £23,500-28,500 p.a. depending on experience
Working Hours: Full time, 37.5 hours per week.
Location: This position will be based in ISEAL’s London head office; due to uncertainty with Covid-19, an ability and willingness to work from home is required. Applicants will need to provide evidence that they are entitled to work in the UK.
Annual Leave: 25 days / year for a full-time position (including office closure between Christmas and New Year)
Ideal Start Date: asap
ISEAL is the global membership association for credible sustainability standards.
Our members are sustainability standards that meet ... Read more
The client requests no contact from agencies or media sales.
Theory Examination Assistant
£20,400 per annum plus excellent benefits
London WC1 and home-based
28 hours per week, part-time to be worked over 4 or 5 days per week
As Theory Examination Assistant, you will be responsible for providing administrative support for the successful operational delivery of College examinations, along with contributing to the development and implementation of IT systems and processes to enhance the College’s service.
Acting as first point of contact for UK and overseas examination candidates, the Theory Examination Assistant is an integral role within the Education and Training Division, in which you will provide effective customer service to candidates from application to the delivery of results.
Reporting to the Theory Examination Manager, you will ensure the accurate allocation of candidates to centres, processing of examination and application entries and processing the payments. You will also check, organise and send results to candidates upon completion.
In addition, you will also assist in the development and implementation of improved systems and processes using new and existing technology/software platforms, including the College website, booking system, databases and exam delivery platforms.
Educated to a good standard and with excellent interpersonal skills, you should have substantial administrative and customer service expertise along with the ability to accurately deal with a high volume of critical data and financial records. You should also be able to multi-task and liaise efficiently and effectively with a wide variety of internal and external stakeholders.
A background in exam administration, education or training, or experience of working in, and supporting the work of, a membership body would be advantageous.
The Theory Examination Assistant will occasionally be required to travel both inside and outside of London, with overnight stays needed as appropriate. In addition, it may sometimes be necessary to work outside of the core College hours of 9am to 5pm, along with providing occasional weekend support.
The Education and Training Division sets and monitors standards for the training and assessment of doctors working in paediatrics and child health in the UK and overseas. It also sets, monitors and administers the College examinations (MRCPCH and DCH), whilst making recommendations on the training of paediatricians including GMC certification.
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 20,000 members and fellows and employs around 170 staff, most of whom work in our London office in Holborn. We have smaller offices in Northern Ireland, Scotland and Wales.
The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% of the week and the remainder from home.
Closing date: 23:59 Sunday 17 July 2022
The Royal College of Paediatrics and Child Health is responsible for training and examining thousands of paediatricians in the UK and sets stan... Read more
The client requests no contact from agencies or media sales.
Focus on Labour Exploitation (FLEX) is a research and policy organisation working towards an end to labour exploitation. FLEX seeks to achieve this vision through the prevention of labour abuses, protection of the rights of those affected or at risk of exploitation and by promoting best practice responses to labour exploitation through research and evidence-based advocacy. FLEX is a small organisation that packs a big punch in terms of policy change and influencing.
About the role:
In this role you will support FLEX’s staff team and Board of Trustees by developing and maintaining effective filing systems, databases and processes to ensure the smooth running of our operations, and by supporting the implementation of FLEX’s research projects. This role involves completing tasks related to governance and compliance, HR, monitoring and evaluation, and supporting various research-related tasks.
We encourage applications from people who identify as part of marginalised communities.
If you are disabled or become disabled, we encourage you to tell us about your condition so that we can consider what reasonable adjustments or support may be appropriate at the interview and task stage.
To apply please visit the FLEX website.
Please note that an initial triage of applications is made against the criteria specified in the job description. Your experience, ability and skills will be further assessed at an in-depth interview, which will start with an exercise, if you are invited to the next stage of the recruitment process.
Focus on Labour Exploitation (FLEX) is a research and policy organisation working towards an end to labour exploitation. FLEX seeks to achieve ... Read more
The client requests no contact from agencies or media sales.
Waterloo Community Counselling (WCC) delivers life-changing support to individuals across London. We are one of only a handful of Low-Cost Counselling services offering long-term talking therapy at reduced fees. We reach adults from diverse backgrounds who have experienced loss, abuse and trauma. Our unique Multi-Ethnic Counselling Service (MECS) provides free mother-tongue counselling to migrants, refugees and asylum seekers who have survived exile, torture, human trafficking and modern slavery in 30 languages.
WCC is looking for an Administrative Assistant to join the small staff team that enable our services to function efficiently and professionally for the benefit of all clients, trainees counsellors on placement, and sessional counsellors.
This role is perfect for someone with excellent communication skills, able to liaise with clients, referrers, counsellors and external organisations, and strong IT skills (proficiency in MS Word, Outlook, Excel and data-entry). The successful candidate will be efficient and a team player, with good organisational skills and the ability to prioritise. They will need to be reliable and resourceful with a flexible attitude, willing to work one Saturday a month.
Due to the nature of the clinical service a good understanding of confidentiality is essential, and a high level of discretion and sensitivity is needed.
You will be working within a well-regarded charity in the heart of Waterloo. This is a fantastic opportunity for someone to develop their skills and knowledge of working within the charity sector, with a clinical team of counsellors and psychotherapists. You will gain valuable experience as part of a friendly, enthusiastic and supportive team.
For full details of the role, please see the attached job description and person specification.
We welcome and encourage applications from people of all backgrounds. WCC is committed to Equality, Diversity and Inclusion (EDI) and to safeguarding and promoting the welfare of adults and children.
To make your application, please apply with your CV and supporting statement highlighting how you meet the requirements of the role.
Waterloo Community Counselling (WCC) delivers life-changing counselling support to individuals across London. In the heart of Waterloo, we are ... Read more
The client requests no contact from agencies or media sales.
Southside Young Leaders Academy (SYLA) is a leadership charity based in Southwark that exists to develop leadership potential in boys aged 8-16 of African and Afro-Caribbean heritage. We work with boys living in deprived areas and at risk of social and edcuatioal exclusion.
ABOUT THE ROLE:
The Administrative Assistant position at SYLA is an exciting opportunity for someone with energy and enthusiasm, has a can-do attitude, and enjoys working collaboratively in a small team. In this role, you will provide administrative support for the delivery of SYLA’s leadership and education programmes and contribute towards the overall running of the charity.
Part-time 2.5 days (17.5 hours) per week, flexible over multiple days.
KEY DUTIES AND KEY RESPONSIBILITIES:
Office management
- Provide overall administrative support to the CEO and Programme Team
- Answer the SYLA office phone and manage the SYLA Info inbox, handling and/or signposting enquiries
- Procurement of office equipment and stationery as well as education resources for the delivery of our programme
- Organise equipment maintenance and repair
HR support
- Support our young leader recruitment and onboarding processes including managing our admissions and registration portal
- Support the onboarding of new staff, including ensuring staff and volunteers have up-to-date DBS checks in place
- Liaise with IT support to ensure new staff/young leaders have access and appropriate resources and equipment
- Maintain up to date database of staff, young leaders, parents, partners and funders, and update programme registers
Finance support
- Ensure young leader monthly subscription payments are up to date
- Log and file supplier and contractor invoices
- Log all expenses claims and submit for approval
Communications
- Send out regular communications and newsletters to SYLA staff, parents, partners and supporters
- Update the website with news articles, policies and updated copy as required
- Support the evaluation of programme activities, including sending out feedback surveys and collating and inputting evaluation data
- Maintain effective working relationships with internal team members and external stakeholders including trustees, funders, and delivery partners
General duties
- Undertake any other duties as required and commensurate with the level of this post
PERSON SPECIFICATION:
Essential
- Strong organisational skills with the ability to prioritise workload and take on a range of tasks
- Excellent IT skills with the ability to use spreadsheets, emails, and databases effectively
- Ability to communicate effectively with people at all levels in an organisation and work collaboratively as part of a team
- Excellent oral and written communication skills
- Ability to work independently, showing initiative and delivering to tight deadlines
- Ability to understand and work with people from different cultures and backgrounds.
- Ability to work flexibly and offer help colleagues when needed
- Understanding of Data Protection and confidentiality
Desirable
- Experience of a financial management system
- Experience of Social Media and websites
Please refer to the Recruitment Pack for our full benefit package and how to apply.
Do you want to gain experience coordinating events with a focus on tackling climate
change, and supporting locally elected leaders to deliver Net Zero?
Knowledge sharing and bringing people together is a key part of our work. We are
looking for a capable and ambitious Events Assistant to make these gatherings
seamless, cost efficient and memorable. The Events Assistant will lead on event
coordination and be responsible for a wide range of aspects of their delivery.
We are looking for someone with experience in organising events, who has political
awareness, excellent writing skills and an interest in net zero and local government.
You’ll be delivering events both online and physical, which range in scale and scope
from small insight generating round-tables, to large scale events involving several
hundred attendees. You will gain experience working across our Membership,
Campaigns, and Operations teams, with exposure to members of our network, business
stakeholders and civil society partners.
Equality, Diversity and Inclusion: UK100 is actively taking steps towards developing
new opportunities for people from an array of backgrounds, ensuring that everybody has
an equal opportunity and is not treated differently or discriminated against because of
their personal characteristics. UK100 values the voices of each of its employees in order
to progress in a collaborative, innovative and well balanced way. The postholder will be
expected to echo and support this. The UK100 Diversity and Inclusion policy can be
found on the UK100 website here.
Key responsibilities:
● Deliver where required all aspects of UK100-led events, including: researching
and booking venues, setting up online meeting applications (primarily Zoom),
activity on-the-day, including problem-solving, welcoming guests, directing event
set-up, communicating with staff and organising vendors
● General administrative support for event-team meetings, note-taking and online
event management and follow up. And ensuring the proper use and maintenance
of UK100’s CRM database
● Develop and maintain activity timeline and budget tracking for events, and
coordinate internal team to provide necessary decisions and materials
● Coordinate and send invitations to guests and speakers, monitor RSVPs and
balance of speakers / attendees, provide briefings for speakers, and internal
teams
● Following up after events, working with comms on notes for media, sending
thanks and chasing actions
● Support UK100 colleagues when they are attending external events, including
liaising with the organisers, writing a brief, creating a presentation, etc.
Note: UK100 is a close knit team which prides itself in working in union with its
branding, key messages and collaboratively across the organisation. Therefore in the
event of there being ad hoc duties, the team are expected to support where possible.
Place in organisational structure:
The post holder will report to UK100’s Production Manager and be part of the Operations
team
Key relationships:
Internal:
● Project and Production Manager
● Policy and Research Manager
● Network Programme Manager
External:
● Relevant business and corporates
● NGO’s and partner organisations
● Relevant Local Authority officers and leaders
Benefits:
● Flexible working arrangements alongside Hybrid Working
● Competitive salary
● Sick pay
● 25 days annual leave (plus statutory bank holidays)
● Pension & access to professional pension advice
● Company MacBook Air
● Company phone
● Work from home allowance
Person Specification
Criteria Skills
Knowledge - An interest in the UK political system, local government, and climate policy
Experience - Experience organising in-person or online events managing high profile stakeholders
Abilities
- Excellent communication skills, both verbally and written
- Ability to form and maintain strong relationships with a wide range of people from different backgrounds
- Good organisational and administrative skills, with the ability to prioritise tasks and work effectively under
pressure
- A strong work ethic, positive attitude and willingness to learn
- The ability to work independently, show initiative and proactively deliver outcomes
- Attention to detail and high standards of accuracy
Other - Ability to think creatively and work within the UK100 team to turn ideas into deliverables
Interviews: To be held virtually week beginning 1st August 2022
Please send a CV (max 2 pages) and either of the below, to:
? a cover letter detailing how you have made past events successful, and what
are the priorities for delivering a successful event (max 1 page)
? a short video detailing how you have made past events successful, and what
are the priorities for delivering a successful event (max 5 minutes)
Please also identify where you saw this role advertised.
The client requests no contact from agencies or media sales.
Quality and Compliance Assistant (Grants)
Reference: 1006/QCA
Location: Groundwork London offices with a requirement to work across London. (Remotely during COVID-19)
Contract: One year fixed term contract to 31 July 2023, with a possibility to extend
Salary: Circa £22,500 p.a.
Hours: 37.5 hours per week
Groundwork London is a leading social and environmental regeneration organisation working with people living in London’s most vulnerable places. We work to empower, enable and enhance communities.
Groundwork coordinates and administers a number of grant schemes across a variety of environmental and regeneration themes. This includes ESFA Community Training Grants, which Groundwork London has contracts for in London and South of England.
The Quality and Compliance Assistant will support the Quality and Compliance Officer and Programmes Manager in the ensuring compliance on the ESFA Community Training Grants programme is of the required standard. The role will focus on review of compliance and working with grantees to ensure the required standard is met, liaising with other officers and assistants to confirm requirements for claims have been achieved, uploading of participant compliance information on the appropriate databases and assisting with providing training to ensure grantees are well equipped to provide accurate compliance information. The post holder will be the key contact on ESFA compliance matters, responding to queries from both prospective grant applicants and funded groups. The Quality and Compliance Assistant may also be required to assist with Due Diligence and other quality related tasks.
Groundwork is seeking an individual with an awareness or interest in community development, employment skills and opportunities or environmental issues.
The post holder will have proven organisational and co-ordination skills and be able to utilise strong working knowledge of Microsoft Excel and databases to maintain complex administrative and monitoring systems with high degrees of accuracy. The post holder will be a self starter with the ability to plan and prioritise their own workload.
Closing date for applications: 9am, Monday 25th July 2022
Interview date: 28/29 July (In person/teams/zoom)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Groundwork London is an equal opportunities employer and welcomes applications from all members of the community.
No agencies please.