Database assistant jobs near London, Greater London

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Top job
Age UK East London, London (Hybrid)
£20,111 per year
Posted 5 days ago Quick Apply
Closing in 5 days
Papyrus Prevention of Young Suicide, EC4A, London (On-site)
NJC scale spinal point 4 – 6 (£19,264 per annum progressing incrementally to £20,043 per annum) plus London Weighting Allowance
Administration Officer – London
Posted 1 day ago
WPF Therapy, London (Hybrid)
£ 45,205 FTE per annum
WPF Therapy are looking for an experienced and pro-active administration manager to join our busy training team.
Posted 1 day ago Quick Apply
Versus Arthritis, EC1N, London (Hybrid)
£29,500 per annum (London office-based), £27,000 per annum (rest of UK)
Supporting the Research Programme Managers to develop & manage the research portfolio and help to translate it for wider organisational use.
Posted 1 day ago
Closing in 6 days
Wimbledon Guild, Wimbledon (On-site)
£27,000. pro-rata (approx. £16,200 actual)
We're looking for someone to help recruit and support our befriending volunteers and support the individuals they work with.
Posted 1 week ago
Action Tutoring, London (Hybrid)
£30,000 - £31,500 (depending on experience) pro rata per annum + £2,100 London Weighting if applicable
Posted 4 days ago
John Ellerman Foundation, London (Hybrid)
£35,000 per year
Posted 1 week ago
Church Urban Fund, Remote
£26,000 - £28,000 per year pro rata
Posted 6 days ago
Minority Rights Group International (MRG), London (On-site)
Posted 2 weeks ago
Closing in 5 days
International Health Partners, EC1R, London (Hybrid)
£26,250 - £28,000 per year
Are you an organised and motivated administrator who would like to support vulnerable communities worldwide gain access to safe healthcare?
Posted 6 days ago Quick Apply
The Felix Project, SE8, London (Hybrid)
£22,000 per year (£13,200 pro rata for 3 days per week)
Exciting opportunity for a new HR graduate or someone with a strong admin background to work London's biggest food redistribution charity
Posted 5 days ago
Look Ahead Care Support and Housing, Westminster, London (On-site)
Up to £23025 per annum + Pension schemes, Staff discounts
Posted 2 weeks ago
Page 4 of 9
London, Greater London (Hybrid)
£20,111 per year
Temporary, 6 months' fixed-term contract, Full-time
Actively Interviewing
Job description


  • Welcoming service users and visitors to Age UK East London.
  • To answer the telephone promptly in a welcoming and professional manner.
  • Directing visitors and callers to the appropriate department.
  • To act as first point of contact for Tower Hamlets, Hackney and Newham office.
  • Listening to voicemail messages and relaying them to the teams across our services. 
  • Undertake administrative duties as required by the Business Support team.


  • Act as first point of contact for visitors and telephone callers.
  • To advise staff and volunteers of arrival of visitors.
  • Escort visitors/service users to their destination within the building if nobody is available to collect.
  • Ensure each visitor is made comfortable until collected or escorted to their destination.
  • Answer a high volume of telephone calls and queries.
  • Transfer calls to the appropriate extension taking messages when person requested in not available.
  • Ensure that the telephone extension list is up-to-date including direct telephone and mobile numbers.
  • Ensure the reception area is tidy, warm and welcoming.
  • Supervision of departmental Volunteers when required.
  • To book rooms via outlook for internal & external meetings.
  • Ad-hoc admin tasks – replenishing information and advice slips
  • To provide up to date and accurate local and national information and signposting to deal promptly with customer requests
  • To log all enquiries and cases to our database in adherence of AQS and AUKEL Policy


To represent Age UK East London and participate in appropriate external meetings and events in order to remain aware of local, regional and national issues affecting quality and compliance issues affecting charitable companies.


  • To meet regularly with the Head of Information, Advice and Integration for supervision, support and appraisal.
  • To attend mandatory staff training.
  • To attend staff and team meetings.
  • To undertake any other duties within the competence of the post holder under the direction of the Operations and HR Manager as may be required from time-to-time for the smooth running of AUKEL
  • To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, Data protection, Safeguarding Vulnerable Adults & Children.


The post holder is Line Managed by the Head of Information, Advice and Integration.



  • Administration experience through either paid or voluntary work.
  • Experience of working with people from diverse cultural and social backgrounds through either paid or voluntary work.
  • Customer service experience through either paid or voluntary work.

Knowledge and Understanding

  • Understanding of Health & Safety regulations and risk assessments relating to service users
  • Understanding of services available to older people and their carers across East London.
  • An understanding of the diversity of AUKEL customers across AUKEL’s area of benefit.
  • Knowledge of welfare benefits and advice sector that affect older people

Skills and attributes

  • Excellent skills in respect of both written and spoken English.
  • IT Skills, using internet, databases and Microsoft Office
  • Confident and welcoming telephone manner.
  • Ability to ‘type and talk’ – entering key information into our database whilst talking to the caller.
  • Ability to work in a busy environment.
  • Ability to work under pressure.
  • A methodical approach to work.

Additional requirements

  • This post is subject to a check through the disclosure and barring service (formerly CRB).


Posted on: 04 August 2022
Closing date: 17 August 2022 at 23:59
Tags: Admin,Advice, Information

The client requests no contact from agencies or media sales.