Database assistant jobs near South Bank, Greater London

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Top job
Humanity & Inclusion UK, London (Hybrid)
£23,866 per year
Humanity & Inclusion UK is looking for an organised and committed Team Assistant to help deliver excellent donor care to all our supporters
Posted 4 days ago Quick Apply
The Connection at St. Martin-in-the-Fields, London (On-site)
£24,222 - £28,698 per year
Posted 1 day ago
Time & Talents, London (On-site)
£25,000 - £27,000 per year
Time & Talents (a small charity in South East London) is seeking an organised, competent and enthusiastic Executive Assistant!
Posted 6 days ago Quick Apply
Housing Justice, London (Hybrid)
£32,000 per year
Housing Justice is the national face of Christian action on housing need and homelessness.
Posted 3 days ago
Closing in 4 days
British Academy, London (Hybrid)
£23,750 per annum, plus excellent benefits
As the UK’s national body for the humanities and social sciences, the British Academy champions the study of peoples, cultures and societies
Posted 1 week ago
Back-Up, SW18, London (On-site)
From £20,100 London Living Wage to £22,550 (pro rata) per annum dependent on experience
Are you passionate about making sure people get the support they need to transform their lives?
Posted 5 days ago Quick Apply
Freedom from Torture, Finsbury Park (On-site)
£24,298 with progression scale up to £28,186 pa (inclusive of London Weighting) + generous benefits
Posted 4 days ago
John Ellerman Foundation, London (Hybrid)
£34,000 per year
Posted 2 weeks ago
Variety, Camden Town (Hybrid)
£30,000 - £36,000 per year (depending on experience and qualifications)
Posted 5 days ago
Harris Hill Charity Recruitment Specialists, London (On-site)
£31k per year
Posted 2 days ago Quick Apply
Hunter Merrifield, London (On-site)
£30000 - £36000 per annum
Posted 2 weeks ago Quick Apply
Page 2 of 13
London, Greater London (Hybrid) 0.46 miles
£23,866 per year
Temporary, 12 months, Full-time
Job description

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion UK is looking for an organised and committed team assistant to help deliver excellent donor care to all our supporters. This is a varied and engaging role within our Individual Giving and Communications team providing vital support including processing donations, responding to supporter enquiries, and ensuring our donors receive a first class experience.

You will have the opportunity to work in an international environment, learn new skills, and contribute to our life-changing work supporting people with disabilities and other vulnerable groups worldwide.

If you are motivated and enthusiastic, have a keen eye for detail and a proactive, hands-on approach to managing multiple priorities, we’d love you to join our small, friendly team.


This post is a pivotal role in enabling HI UK to maximise its income from individual donors, regular donors and other supporters, via excellent donor care and accurate, up-to-date data.

The purpose of the post is to:

  • To process donor data and donations accurately and efficiently into the fundraising database.
  • To help HI UK provide a first class experience to its supporters.
  • To provide administrative support to the Fundraising Manager and the Individual Giving team.
  • To manage volunteers where appropriate on a day-to-day basis and provide ongoing training and support.
  • Support the IGC team with social media and content production.


Data entry

  • Input donations, pledges and other donor data into the fundraising database (Advantage Fundraiser) and assess the accuracy and validity of the data.
  • Input and set up regular donations accurately
  • Reconcile finances at the end of each month with the support of the Fundraising Manager
  • Manage and maintain up to date records for Gift Aid.
  • General database housekeeping tasks
  • Compile and present accurate queries and reports as needed by the team.

Donor Care and communications

  • Be the first point of contact for all existing and prospective donors and represent HI UK in an efficient, effective and professional way.
  • Provide individual donor care, including answering queries and dealing with complaints.
  • Draft, produce and send written correspondence such as emails, thank you letters and other relevant documents for donors.
  • Review and update call-handling procedures for use by all staff members.
  • Improve knowledge and understanding of supporters and develop donor relationships.
  • Ensure compliance with GDPR and other data protection legislation in all processes and activities.
  • Work with the Media Officer to maintain HIUK’s social media presence to increase supporter engagement in line with our Individual Giving and Communications strategy.
  • Respond to enquiries via social media and moderate comments.

Administrative support

  • Provide general administrative support to the Individual Giving & Communication team.
  • Contribute to the development and implementation of effective processes and automation between the Fundraising, Communication and Finance team members.
  • Review and update Fundraising and Database guidelines.
  • Maintain an efficient record-keeping system for donation forms, including saving electronic copies of donations and Gift Aid declarations.
  • Resolve queries about donations (e.g. unsigned cheque).
  • Support the weekly reconciliation of donations with the Finance department (i.e. ensuring that what is banked match the fundraising database).


  • Assist with the recruitment and induction of Fundraising volunteers.
  • Support, guide and supervise fundraising volunteers on a daily basis.
  • Work with volunteers to manage stationary and stock levels.


  • Participate in internal/external meetings and other functions as necessary.
  • Undertake any other reasonable duty consistent with the nature of the job and its level of responsibility.

Equal opportunities policy

HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.

Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.

We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you have a disability and meet the minimum requirements for the role, we will guarantee you an interview.

Application Instructions

To apply for this role, please send your CV and a covering letter, along with the diversity monitoring form, by email or post.

By email or by post (Humanity & Inclusion UK - Recruitment, 9 Rushworth Street, London SE1 0RB )

If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. However, if you have not disclosed, please be aware that any candidate invited for interview will be asked if any reasonable adjustments are needed.
If you wish to disclose a disability please do so in your covering letter.

Closing date: Monday 5th September 2022, 0900 BST.

Posted on: 16 August 2022
Closing date: 05 September 2022 at 09:00
Job ref: HIUK/202208/IGCTA/CJ
Tags: Fundraising

The client requests no contact from agencies or media sales.