Database Coordinator Jobs in Home Based
We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database. We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.
Your Role
Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.
You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.
Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
- Supporting the Fundraising teams with their monthly income recording and reconciliation.
- Liaising with external agencies and the Finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Running reports for the Fundraising and Finance teams.
- Maintaining and carrying out regular database processes, including data cleansing.
- Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Supporting with the ticketing system as a second point of contact in the Database team.
- Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.
Who You Are
To be successful, you will be:
- Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
- Someone with excellent attention to detail and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under your initiative, take instructions from others, and work well as part of a team.
- Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
For further information and to apply, please visit our website via the Apply button.
This is a great opportunity for someone with a passion for volunteering and working with older people to join a well established charity that has volunteers and volunteer involvement at the heart of our service delivery. Link Age Southwark is a local charity based in the London borough of Southwark. Our vision is for friendly local communities where older people thrive. We offer a range of services to older people and those living with a diagnosis of dementia and volunteers play a significant role in supporting our offer to older people. Our services include: volunteer befriending, social, exercise and activity groups, large social events as well as dementia specialist services. We are looking for someone dynamic and enthusiastic to join our Volunteering and Events team and help us achieve our vision. Your role will be focused on the recruitment, management and support of volunteers. We currently have over 350 volunteers who fulfil a range of roles. Link Age Southwark has previously been awarded the Queens Award for Volunteer Services and holds the Investing in Volunteers kitemark for volunteer involvement.
Please submit a CV and covering letter. In your cover letter please let us know why you are interested in this role with Link Age Southwark. The more you put in your letter the better sense we can get of your interest which helps with shortlisting. We would prefer it if you didn't use AI to write your letter but if you do then please do try to have your tone of voice in the letter as that is how people stand out from the crowd. Please also look at where you live in London compared to where we are - East Dulwich in Southwark - as you will need to be in the office two days per week. Interviews for this role will take place on the 24th April 2024 at our office.
Join the UK’s biggest charity supporting kinship families.
With the recent publication of the first national Kinship Care Strategy, this is an exciting time to join our growing and impact driven charity. Importantly, you’ll be committed to our mission to improve recognition and support for kinship families, and you’ll be ready to support our dynamic team seeking to create a system that works for kinship families so they are more able to find the support they need, when they need it.
Kinship is seeking to recruit an experienced individual to provide a range of coordination and administrative support to our development team as part of Kinship Carer Training and Support Service, funded by the Department for Education.
What you'll be doing:
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Supporting the Development team to engage Local Authorities and other strategic partners in Kinship’s work
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Using our CRM database – Salesforce – to collect and manage data, analyse the effectiveness of work, identify trends, and support work planning
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Generating regular reports for internal use and external partners demonstrating the reach and impact of our work
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Liaising with local authorities and other strategic partners regarding our Kinship Carer Training and Support Service, sharing information, making connections
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Collaborating with colleagues in Development and Marketing teams to execute our communications plan for partners e.g. diarising e-mail newsletters, collating content.
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Coordinating the creation and updating of central materials and resources for partners
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Scheduling meetings, agendas, note-taking; some diary management
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Supporting colleagues to adhere to our mobilisation and project management processes for effective delivery of projects and outcomes
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Monitoring the Team Inbox, responding to enquiries and directing enquiries to relevant team members
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General administrative duties as they arise including support to the Development management team
What you’ll need to demonstrate:
Essential Requirements include:
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Excellent interpersonal and communication skills
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Excellent numeracy and literacy skills
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A proactive approach and problem-solving mindset
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Confident user of Microsoft Office – Word, Excel, Powerpoint, MS Teams
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Experience of using a customer relationship database – ideally Salesforce – to support workload planning, collate data, and create reports
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Good project management skills and ability to work across teams and coordinate work to achieve the organisation’s objectives
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Experience of working in a fast-paced environment, responding with flexibility and agility to changing and competing priorities and emerging opportunities.
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Able to work on own initiative and take responsibility for own area of work.
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Ability to apply Equalities, Diversity and Inclusion Principles in all areas of work.
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Empathetic, with an understanding of the lived experience of kinship carers and the children and young people they care for.
Desirable requirements include:
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Experience of kinship care
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Project Management experience, training and/or qualification
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Experience of working with a social care provider, charity or local authority
Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.
The client requests no contact from agencies or media sales.
A fantastic opportunity has arisen for a highly motivated and experienced Coordinator to join Westway Trust providing efficient administrative support to the Learning Team Managers.
You will be a friendly and enthusiastic individual with strong administration experience along with excellent interpersonal and customer-facing skills who will be committed to working for a charity supporting and enhancing the lives of people in the North Kensington community.
This job is for you if:
· Possess strong administrative skills and experience.
· Customer-focused mindset with excellent communication skills.
· Ability to work under pressure and prioritise tasks effectively.
· Flexibility and adaptability to new ideas and situations.
· Proficienct in MS Office applications.
· Commitment to equality, diversity, and inclusion.
· Connection to or understanding of the local area.
· A Level or equivalent experience.
Key Responsibilities of the role:
· Undertake administrative tasks as directed by the Learning Team.
· Maintain accurate records and databases.
· Produce necessary documents such as reports and meeting minutes.
· Assist with project planning and coordination.
· Handle administrative duties related to accreditation and assessments.
· Coordinate stakeholder queries and promotional activities.
· Perform basic financial tasks.
· Assist Learning Managers with financial processes.
· Contribute to various special projects as required.
· Attend relevant training events and meetings.
· Promote equality, diversity, and health and safety standards.
· Willingness to work occasional evenings and weekends.
To view the full job description and apply for this role visit Westway Trust website.
The application deadline is Sunday 21 April when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
About us:
The Westway Trust is a unique charity that stewards the resources of 23 acres of space under the Westway A40. In 2019, a local community campaign ensured that the Board of the Trust is led by local people and the Westway Trust now works together with the local community to enable North Kensington to thrive.
In 2021, a new CEO was appointed, and a new plan was created for the organisation. This plan set a new vision, mission and values and the Trust now has a clear transformation programme to achieve social, environmental, and economic wellbeing and justice. Our leadership team is testament to our values as we strive for excellence and to deliver our ambition, we work with a full range of stakeholders including around 80 Member Organisations. You can see the organisations plan on our website.
The estate is home to more than three acres of public green space, 120 tenants including more than 20 charities and non-profit organisations, two sports and fitness facilities, 48 light industrial units, 4 car parks, 34 offices, 32 shops, and an Olympic-registered skate park.
We already receive more than one million visitors each year to the estate, and we want to expand the community, cultural, retail, sporting, and enterprise opportunities here together with improvements to the public realm so that it is a place the tenants and community is proud of, and even more visitors can enjoy.
Benefits of working for us:
· Great location in the heart of Portobello, North Kensington
· Investor in People (IiP) employer
· Generous holiday entitlement of 25 days (pro-rated) per year + statutory bank holidays
· Free gym membership at health club one minute walk from the office
· Pension scheme
· Life Assurance
· Sick pay scheme
· Season ticket / bicycle loan
· Free eye test voucher
The client requests no contact from agencies or media sales.
RoadPeace has an exciting opportunity for a compassionate individual to join our organisation and make a significant difference to our charity and to the lives of the road crash victims we support. We are seeking a highly organised, efficient and compassionate individual with good interpersonal skills to coordinate our Resilience Building trauma support programmes across England. The role will include providing emotional support to victims in a highly sensitive and empathic manner, overseeing the delivery of the Resilience Building Programmes, training and managing new facilitators to run the programmes and assist with providing regular supervision for facilitators
Please read the job pack for a full description of the role. Please apply by sending us your CV and covering letter outlining your interest in the role and how you meet our role and person specification. We look foward to hearing from you!
The client requests no contact from agencies or media sales.
Volunteers are vital to our charity, the provide over 100,000 hours of support a year to our work. As our charity’s volunteer programme has grown over the last few years, we need to increase our capacity to recruit and better support our volunteers.
This role is focus on improving the support with give to our volunteers who care for our dogs and pups in training. There we are not just looking for someone who is experienced working with volunteers and is great with people, but someone who has presentation or teaching skills. So they can talk to groups of volunteers to help them develop the skills and confidence to have a positive experience and impact when volunteering with our charity. Candidate who have a good knowledge of dogs would be a real advantage.
Recruitment of new volunteers is also a key part of this role and so we will require the post holder to manage activity to achieve this, including some occasional weekend and evening work at specific recruitment events.
ISEAL is offering a new role for aspiring sustainability professionals who are comfortable with and excited by working with challenging topics around sustainability standards. The role will provide valuable exposure to ISEAL’s approach to working with standards systems and partners in business and government to catalyse global efforts on critical social, economic, and environmental sustainability issues. If you are looking to apply your existing project support, administration and writing skills, we can provide you with excellent insights and networks that will benefit your progress.
ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. ISEAL’s Credibility Principles and Codes of Good Practice are used globally to guide the development of credible sustainability systems and to evaluate the credibility of sustainability claims. Our Innovations workstreams explore and pilot new solutions to operational and strategic challenges sustainability standards face. The position will be critical to the coordination of projects and engagement with ISEAL members on system innovation working on sustainability topics such as farmer livelihoods, sustainable landscapes, and the bio-economy. Specific project assignments will change over time as our project portfolio evolves.
ISEAL is co-creating knowledge and content, often working on topics where good practice and solutions have not yet been identified. The coordinator will be part of this journey of peer-to-peer learning, pilot testing, and discovery. The role will collaborate with different ISEAL teams and be in contact with ISEAL community member / partner organisations, making this an excellent opportunity to learn about a wide range of initiatives.
To be considered for this role, you will need to be highly organised and reliable, with attention to detail and an ability to take the initiative to take things forward within an agreed scope. You enjoy working on a varied and changing set of tasks related to an area of specialist knowledge and will thrive on engaging with complex systems and problems and learning more about topics related to sustainability standards. You have a friendly and professional demeanour and are comfortable in your communications and interactions with colleagues and external stakeholders. Having gained a good level of work experience you are familiar with roles focused on project administration, research or analysis, stakeholder engagement and communications. You are keen to learn more about ISEAL´s work on market driven sustainability solutions and to provide all- round assistance to several exciting ISEAL projects. The position will be based in ISEAL’s Impacts and Innovations team.
The key responsibilities we entrust you with
Project support
- Contribute to outreach to project stakeholders, Community Members, partners & event attendees, answering and directing queries and scheduling appointments and virtual/ in-person meetings
- Organise meeting logistics, agenda preparation, notetaking, audio recording and the tracking and implementation of follow up actions and communications
- Carry out background research, review documents, and gather and analyse information using templates and tools such as Excel
- Coordinate project processes, including implementing procurement procedures, drafting contracts with consultants (based on ISEAL templates) and maintaining project-related systems
- Maintain web pages related to event and programme activities and support email and social media campaigns; upload blogs, documents, and resources
- Support drafting and production of relevant newsletters, website articles, and report sections
- Proof-read, edit, design, and format documents in Word and Powerpoint, using ISEAL templates
- Support organisation and delivery of virtual, hybrid, and in person meetings and community engagement, provide technical support during Zoom and Microsoft Teams meetings, operate other engagement tools (e.g. EasyRetro, Miro, Jamboard, etc)
General
- Provide support to senior project leads in grant management and stakeholder engagement
- Assist in promoting best practice in use of IT, communications and knowledge management systems within projects, and support efforts to help bring about improvements
- Provide ad hoc support to organisation-wide initiatives, if needs arise
- Be a collaborative and effective team member, liaising with colleagues at all levels across the organisation where needed
- Additional responsibilities as assigned by supervisor
Essential attributes, skills & knowledge
- Experience working in a project or stakeholder commnications role, in a highly collaborative environment such as an international NGO
- Understanding of sustainability systems and how they work to help deliver change on sustainability issues
- Experience and comfort working with subject matter of a niche or specialist nature, possibly gained through data analysis, project communications, and/or the review and analysis of data sets, academic research, technical reports, and policy documents
- Strong organisational skills, and experience with administration, meeting coordination, logistics, contracts, budget tracking, etc.
- Confidence in communications with peers and external partners, comfortable in public speaking situations (e.g. webinars, workshops etc)
- Good time management and ability to organise multiple simultaneous tasks efficiently with precision and strong attention to detail
- Excellent written and spoken English, with proven ability to write clearly and concisely on a range of topics
- Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including regular international time-zone calls
- Ability to thrive in a dynamic work environment with changing projects and working with multiple project leads
- Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce) and proficiency in MS Office
Additionally desirable
- Experience in quality assurance, standards compliance or auditing processes and/or with climate or geospatial data collection, analysis and verification
- Experience with support for financial/grants processes and management
- Experience working in certification/standard setting, ideally familiarity with one of ISEAL´s members
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website www(.)iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is an initial contract of one year with the possibility of extension
Working hours: Full time, 37.5 hours per week
Salary: £30,000 – 34,500 per annum, depending on experience
Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder will be required to undertake occasional international travel
Ideal start date: May 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
AFSG Coordinator Role Description
The Academic Forum for the Study of Gambling (AFSG) is seeking a Coordinator to support organisational sustainability, membership, and outreach activities. This is a one-year contract position with the possibility of extension. The salary available ranges between £30,000 and £40,000 depending on experience, qualifications, and time commitment. This is a part-time (between 2 and 4 days a week, to be agreed upon with the successful applicant), remote working position, and the applicant must be based somewhere in the United Kingdom.
The AFSG Coordinator will report to the AFSG Executive Committee and will work closely with Greo Evidence Insights (Greo), the organisation that provides administrative and logistical support to the AFSG. The Coordinator will work independently on the tasks outlined below and will be required to attend meetings of the AFSG to provide regular progress updates.
Responsibilities:
AFSG planning and sustainability.
The Coordinator will be responsible for:
- Developing and enacting a sustainability plan to establish the AFSG as an independent formal, registered charity, not-for-profit, or similar appropriate entity. This could include, but is not limited to the following activities:
- researching possible organisational structures including liaising with other academic societies/membership bodies to gain understanding of their operations, infrastructure, articles of incorporation and funding structures;
- proposing an organisational structure that would support AFSG sustainability goals;
- connecting with professionals and services necessary to implement a sustainability plan; and recruiting trustees (if applicable).
Network growth and promotion.
The Coordinator will be responsible for:
- promoting and raising the profile of the AFSG; developing and implementing a communications strategy to increase engagement with the AFSG;
- creating, writing, sharing, and engaging with relevant content via AFSG social media channels;
- managing (i.e., formatting, maintaining distribution list, and disseminating) an AFSG newsletter or other equivalent communication project;
- seeking opportunities to promote the AFSG and AFSG funding opportunities in appropriate locations such as academic journals or research databases; managing all membership communications;
- assessing and proposing other appropriate knowledge translation opportunities and activities for the AFSG;
- supporting other AFSG activities, projects, and initiatives that may arise, as they relate to membership relations, communications, and outreach;
- and maintaining and updating the AFSG website.
Mobilisation of funded research projects.
The Coordinator will be responsible for:
- organizing a webinar series featuring AFSG funded research presentations/webinars for AFSG members;
- supporting the organising committee of the Current Advances in Gambling Research conference series.
Qualifications
Essential qualifications.
The AFSG Coordinator must have:
- experience in one or more of the following sectors:
- mental health and wellbeing; academic research/support; professional societies or the charity sector; bid development and partnership engagement;
- excellent written and oral communication skills with the ability to network and build meaningful relationships;
- experience managing social media and webinar platforms;
- experience using basic tools to build and manage websites;
- ability to recognise, navigate, and escalate sensitive issues to the AFSG Executive Committee and Greo as appropriate.
Desirable qualifications and experience.
It would be valuable for the AFSG Coordinator have one or both of the following assets:
- experience establishing a UK registered Charity
- knowledge of the field of gambling studies
HOW TO APPLY
Please submit your cover letter and CV in one continuous pdf by an email via the button below.
The subject line of your email should be “AFSG Coordinator”.
If you require accessibility-related accommodations to participate in the recruitment process, please email the above address with “Accommodation Required” in the subject line and provide your contact information.
Applications are due by 23:59 BST on April 7, 2024. Application review and candidate interviews may be conducted on a rolling basis (e.g., prior to the application deadline).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About The Role(s)
We currenlty have two venue coordinator roles on offer - Working with the Estates team, the Venue Coordinator (The Station lead) will be responsible for the day-to-day operations of the Bridewell site with lead responsibility for The Station and the Venue Coordinator (The Courts lead) will be responsible for the day-to-day operations of the Bridewell site with lead responsibility for The Courts.
They will ensure that Creative Youth Network’s venues run efficiently, are accessible and welcoming and remain a destination of choice for young people. These roles will work alongside each other, and work in a way as to provide cover for each other.
The Courts - An enterprise centre to help young people set up their own creative businesses and develop their opportunities. A place where there are no barriers to their future, where the only things that count are their abilities and talents.
Thanks to the The National Lottery Heritage Fund and Bristol City Council we are developing detailed business and architectural plans to reimagine and redevelop this historic city landmark as a place that will complement Bristol’s renowned and growing creative industries sector.
The Station - is Bristol's Central Youth Hub. We are open to all young people and offer a place to relax, get advice and support, and explore your interests and talents. The Station is a supportive and creative environment where you can express yourself freely. And for any problem, no matter how big or small, we're here to help.
Some of the top youth organisations in the South West are here under the same roof, giving you a wide choice of services and things to do
About Us
Creative Youth Network is an award-winning charity with a mission to enable young people to reach their potential, no matter what their background or circumstances. Operating across Bristol and South Gloucestershire, we offer a range of services ranging from our 10 local youth clubs, to targeted support for young people with specific needs, work within schools (in particular for young people at risk of disengaging from education), and an exciting range of creative courses, programmes and activities, including early career support for young people embarking on careers in the creative sector. Our services are rated “Outstanding” by the National Youth Agency.
The Benefits
• 33 days annual leave (inc. bank holidays) per year pro rata
• Excellent family friendly policies
• A generous pension scheme
• A cycle to work scheme
• Paid breaks
• Fantastic development opportunities
• Employee Assistance Program
• Virtual GP consultation and medical advice service
Next Steps
Full Job Description(s) and an Application Form are available below. To apply please visit our website and select your preferred role from the list.
In accordance with our Safer Recruitment Policy, we are unable to accept CV's and ask that you complete the application form instead.
This role is subject to a satisfactory enhanced DBS check.
Creative Youth Network is committed to inclusivity, equality, and equity. We pride ourselves on giving opportunities to people of all walks of life and all class backgrounds. This includes people who identify as D/deaf, disabled or neurodivergent, LGBTQIA+, are early in their careers or come from groups who experience racial inequality.
The client requests no contact from agencies or media sales.
We are a multi-award winning, creative and innovative organisation and the Database Assistant (12-month maternity cover) is a role at War Child UK, sitting within the data team and delivering on a range of database tasks and processes utilising our Salesforce database to do so. We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like War Child, as well as someone who is naturally process driven and has a great eye for detail. The postholder will be responsible for specific monthly processes such as Organisation income reconciliation and ongoing data uploads and cleansing for the fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help War Child achieve our goals, and provide better service to our donors, supporters and participants.
Your Role
War Child UK uses Salesforce to manage relationships with our donors, supporters and stakeholders including recording all donations made to the organisation. War Child’s Database Assistant (12-month maternity cover) will be responsible for the monthly delivery of the income & data reconciliation processes for the Fundraising Teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, updating and creating new supporter records on the database, processing cheques and payment requests, and working closely with the finance team to ensure all anticipated and banked income tallies correctly. . The post holder will also work closely with colleagues in the Data Team to support and maintain regular database processes, data cleansing and other database-related functions which happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally, and working with external database agencies such as our web platform partners and Salesforce. Aside from these core duties, from time to time you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and record updates, processing invoices and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data-reconciliation and income-reconciliation processes, which include downloading and uploading data files.
- Supporting the fundraising teams with their monthly income recording and reconciliation
- Liaising with external agencies & the finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Run reports for the and Fundraising and Finance Teams.
- Maintain and carry out regular database processes including data cleansing.
- Support the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user trainings and being on-hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partner (i.e. telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Support with ticketing system as a second point of contact in the data team.
- Contribute to creating a culture committed to the safeguarding of children and adults and compliant to WCUK’s Child Safeguarding and Adults at Risk Policies.
You Are
- Someone who has experience of using a Salesforce database, to carry out day-to-day tasks and who understands their importance for organisations such as War Child. Charity / NGO experience would be an advantage.
- Someone with excellent attention to detail, and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under own initiative, take instructions from others and work well as part of a team.
- Experienced in carrying out administration tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the opportunity
Critical to our mission, we are now looking to recruit a Programme Coordinator to oversee a caseload of partner schools in London. You will work closely with the schools and pupils and manage the pool of volunteer tutors by regularly attending weekly tutoring sessions, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
As the London Programme Coordinator, you will also support the recruitment of volunteer tutors, manage the tutor sign up process, develop relationships with schools including their Senior Leadership Team and subject teachers, collect data for monitoring and evaluation purposes, and work with other internal teams on business development opportunities.
Closing date: Sunday 21st April 2024
Interviews: On a rolling basis. Early application is advised.
Start date: Monday 19th May 2024
Duties and responsibilities
· Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly face to face and online tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
· Support the Action Tutoring Marketing Team with focused recruitment of volunteer tutors.
· Manage the tutor sign-up process to assign tutors to upcoming tutoring programmes, working with an Engagement Coordinator on local volunteer recruitment.
· Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers.
· Update and maintain Action Tutoring’s database, including collecting data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and end of programme surveys. Reporting regularly on key performance indicators.
· Work with the London Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
· Proactively report to the London Programme Manager on the details of Action Tutoring’s operations in your partner schools.
· Any other responsibilities reasonably deemed necessary.
Person specification
Qualifications criteria:
· A*-C in maths and English at GCSE (or equivalent experience ).
· Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset.
As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.
If you are dedicated to ensuring young people from all backgrounds reach a meaningful level of academic attainment and are passionate about bringing about this change, please apply today or get in touch for more information.
You will likely be more successful in this role if you have:
· Experience of working with young people and/or project management.
· Evidence of an interest in education and/or the third sector.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Trumpington Affordable Food Club Coordinator will be responsible for coordinating the food hub and its team of volunteers, including presence at the food hub on Friday mornings, and transforming it into a Fairbite Affordable Food Club (Social Supermarket).
Organisation of the Food Hub:
- Prepare inductions for new volunteers
- Coordinating weekly volunteer collections of supplies from supermarkets.
- Attend coordination meetings for the Cambridge-wide Fairbite network.
Friday sessions at Trumpington Pavilion:
- Prepare a weekly rota of volunteers.
- Work with Pavilion staff and volunteers to open and close the venue for Friday sessions.
- Organise with volunteers the setting up of the hall and kitchen, operation of the sessions, and clearing away at the end of the sessions, including basic cleaning, so that the Pavilion is ready for subsequent users.
- Work with Pavilion staff to ensure that food safety procedures are implemented.
Maintain records and spreadsheets:
- Maintain records of volunteers.
- Upload and process member applications.
- Ensure member visits are logged on the specified database.
Finance and stock
- Responsibility for stock taking, ordering stock and stock rotation.
- Administer payment for directly-purchased stock and other expenditure.
- Administer the collection and banking of member fees.
- Continue to develop links between the Food Hub / Fairbite Club and the local sources of food surplus, including supermarkets and local growers.
Extra support provision:
- Assist users of the Food Hub / Fairbite Club in accessing extra support through signposting and in time running Cost of Living events alongside sessions.
Transition to Affordable Food Club:
- Assist in the transition from Food Hub to an Fairbite Affordable Food Club model, which combines the dignity of choice with an empowered community approach, alongside extended community services
Support fundraising initiatives
- including through speaking engagements, making grant applications, events etc.
Other activities may be requested from time to time
- by the Pathfinder Development Manager or CEO, consistent with the job role and the needs of the Charity.
Personal Specification:
Technical skills and minimum knowledge:
- Established experience with administration.
- Well developed sense of responsibility.
- Able to work on own initiative and as part of a team.
- Adaptable and self-motivated.
- Well organised and able to prioritise tasks.
- Aware of Health and Safety issues.
- Able to do manual handling, including moving chairs and tables.
- Confident in the use of IT and MS Word software.
Behaviours and competencies:
- Good community spirit and concern for users of the Food Hub/Fairbite Club
- Confident in communicating with people from a wide range of socio-economic backgrounds in a friendly, non-judgemental manner, and to convey information and win support.
- Demonstrate a commitment to the values of Cambridge City Foodbank and Trussell Trust.
Our Vision & Values:
Our Vision is to end the need for UK foodbanks. Each day we meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community. We are an independent local charity and member of the Trussell Trust network.
We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.
As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.
In 2023: our amazing team of 200 volunteers assisted by a small staff team, provided 16,000 3-day emergency food parcels to people across Cambridge (36% were children) and distributed 170,000 Kilos of food.
Interviews will be ongoing as soon as applications come in.
We reserve the right to appoint to this post before the closing date of this advertisement.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting new role to develop a peer support group for people recently diagnosed with dementia and their family carers and to co produce a programme of activities so that they can continue to engage in stimulating activities in the community.
This role has been developed as a response to consultation on what people in Newham living with dementia want in order to live well with the disease. The successful candidate will be working with a small team of communitiy dementia support colleagues.
Please submit a cv with a covering letter telling us why you are interested in the role, and how you meet the person specification.
The client requests no contact from agencies or media sales.
Home-Start Lambeth offers a unique service, recruiting, training, and supervising volunteers to support families with pre-school children on a regular basis. Our staff and volunteers provide friendship and practical help to families experiencing stress or difficulties, including poverty, post-natal depression, domestic abuse, mental ill-health, isolation, and other challenges leading to crisis.
We are advertising for a Family Coordinator to join our small, amazing charity. Working alongside our team of Family Coordinators, you will oversee the work of our home-visiting volunteers, ensuring that the support they provide to families is targeted, high quality and empowers them to reach their goals.
You will also lead the delivery of our domestic abuse work. This includes the development and delivery of the Freedom Programme; a 7-week course to help survivors of domestic abuse understand and recover from their experiences.
We are looking for a well-organised person, familiar with office systems, who can demonstrate empathy and good communication and interpersonal skills. Parenting experience, experience of working with disadvantaged families and survivors of domestic abuse would be advantageous.
This role involves significant amounts of travel around Lambeth visiting families and attending meetings. Reasonable travel expenses, other than from home to base, will be reimbursed. Please note that currently the Freedom Programme is delivered remotely via Zoom on Tuesday evenings from 7-9pm via Zoom.
For more information, please see the job description attached.
This post is subject to an enhanced DBS check.
It’s important that our team represent the diversity of the borough. We particularly encourage applications from Black, Asian or Minoritised Ethnic people/PoC, disabled people and marginalised groups.
To apply, please provide a CV and cover letter outlining how you meet the requirements of the person specification. Please send this alongside a completed diversity monitoring form to the email address provided on our website.
Grandmentors Project Coordinator
Permanent Contract
Job Ref: V496
Hours: 35 hours
Salary: 25,000
Start date: ASAP
Location: Homebased (travel within the Suffolk area)
Closing date: 12th April 2024
Interview date and Location: W/c 15th April, Microsoft Teams
Volunteering Matters
Everyone in the UK should have the opportunity to thrive. So we bring people together to overcome some of society’s most complex issues through the power of volunteering.
We partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunities and making sure young people can lead change. And because we’re a national charity, we do this at scale, sharing our expertise and building partnerships to make an even bigger impact.
We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
Grandmentors
Grandmentors is an innovative volunteering project where older volunteers (aged 50+) use their lifetime of skills and experience to support and mentor vulnerable young people leaving the care system. These young people often need a guiding hand and role model to support them to find work, continue their education or begin training – ultimately giving them the skills and self-belief to lead successful and independent lives.
Volunteers meet with a young person regularly to boost their confidence and work towards goals, which are unique to each young person.
Role Purpose
To develop and deliver all aspects of our Grandmentors project in Suffolk, ensuring it achieves its aims, objectives, outcomes, and targets. The post holder will work closely with the Virtual College and Leaving Care teams within Suffolk County Council and local volunteers to ensure that we improve and empower the lives of care leavers (aged 16-25) through the unique power of inter-generational mentoring.
Key Duties
- To effectively deliver the service to ensure the project meets its agreed targets and millstones.
- Maintain effective relationships with stakeholders and local authority staff at a day-to day level.
- To ensure volunteers are recruited, appropriately trained and supported in their role; this will involve processing volunteer expenses, DBS checks and maintaining databases.
- To ensure regular communication between project staff and volunteers is maintained and that regular supervision for volunteers is provided.
- To work with your line manager to ensure project expenditure is in line with the budget.
- To maintain accurate administration, for all aspects of the project.
- To maintain accurate records on all aspects of the project and submit data onto a secure database.
- To manage and maintain effective monitoring and evaluation records to capture impact and outcomes and ensure contractual compliance.
- To implement and maintain appropriate risk assessment management processes.
- To prepare regular reports including quarterly progress updates, impact reports and end of year reports for both internal and external purposes.
- To develop relevant information to promote and raise the profile of Volunteering Matters locally.
- To promote and adhere to Volunteering Matters Equality and Diversity Policy and all other Volunteering Matters policies which relate to the work of Grandmentors.
- To comply with the applicable Health and Safety and Safeguarding regulations.
- To contribute to joint working and teamwork across Volunteering Matters.
Experience/Skills and attributes:
- Excellent written and verbal communication skills.
- Excellent organisational skills and the ability to prioritise a demanding and developing workload.
- Evidence of good administrative and IT skills and the ability to maintain project monitoring and administrative records.
- Ability to build and maintain effective working relationships with colleagues, volunteers, young people and partners.
- Ability to assess risk and carry out risk assessments.
- The ability to motivate, enthuse and empower yourself and others.
Qualifications:
Relevant experience and values alignment is more important for this role than specific qualifications. This role does require Enhanced DBS clearance.
Location
With a flexible working policy, the postholder can be based from home or within one of the Suffolk County Council offices. The postholder will need internet access to enable remote working. I.T. equipment and infrastructure will be supplied. There is an expectation to travel across Suffolk in the role.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert.
To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact our HR team for more information.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.