Database Coordinator Jobs in South Bank, Greater London
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The Peer Support Coordinator will play a critical role in the delivery of Day One's Peer Support Service. The primary objectives are to ensure a high-quality service is delivered to our beneficiaries; to develop our regional peer support model; and to facilitate a positive volunteering experience for our lived experience volunteer team. Responsibilities will include the day-to-day coordination of peer support activity. This will involve sensitive communication with trauma-affected individuals to understand their needs and preferences, using this information to facilitate suitable peer support matches.
The postholder will contribute to building a diverse volunteer team by supporting the volunteer recruitment and induction processes. They will offer ongoing support, guidance and motivation to our volunteers, ensuring meaningful opportunities to engage with Day One. The postholder will support the Peer Support Manger to conduct regular reviews with volunteers to gather feedback on their experiences as well as supporting their personal and professional development.
The Peer Support Co-ordinator will monitor service delivery and volunteer activity to ensure it is operating within agreed policies and processes. To ensure we can evidence the success and quality of the service, a key aspect of the role will involve keeping accurate records of interventions as well as collecting regular evaluation/impact data and personal case studies.
You will be a compassionate individual, dedicated to ensuring the highest quality of support for our beneficiaries and volunteers alike. You will be empathic with strong active listening skills, able to demonstrate sensitivity and discretion in your communication with trauma-affected individuals. You will be adept at identifying individual’s support needs and have strong social/communication skills enabling you to facilitate appropriate and meaningful peer support matches. Possessing excellent organisational skills, you will thrive in the fast-paced and reactive environment of peer support service delivery.
You will be committed to maintaining high standards and have a keen eye for detail able to keep accurate records of interventions and collect evaluation/impact data with regularity. Additionally, you will have a proactive approach to building and supporting a diverse volunteer team. You will be a ‘people-person’, enjoy speaking with others, and have the knowledge and confidence to offer ongoing guidance and motivation to our volunteer team. Your ability to conduct regular reviews to gather feedback to support volunteers' personal and professional development will be essential in driving the continued success of our peer support service. You will enjoy supporting others to develop new skills and navigate challenges successfully.
Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as ‘major trauma’. Our Caseworkers work alongside NHS Clinicians, embedded as part of the team within Major Trauma Centres and across the wider Major Trauma Network to provide practical, emotional and financial support to adults and children as well as their families and loved ones. Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
Please find the full application pack including job description on our website.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Bexley Food Alliance Project Coordinator
The Bexley Food Alliance is a new network which was funded by the GLA to work towards taking pressure off the emergency food aid services and providing increased financial support to Bexley residents. This network has now expanded and aims to build a collaborative network of agencies that can increase fairer access to healthy, nutritious and culturally appropriate food, as well as any additional support residents might need. We are looking for a Project Coordinator to take over the day-to-day running of this network (see below for a brief description). This is a good opportunity for anyone who wants to take on a part-time, one-year project, perhaps as a stepping stone into something more significant, or perhaps you’re returning to work or changing careers. This is an opportunity to be at the start of an exciting, innovative partnership project, shaping a network and forming strong alliances with various agencies.
You will work closely with the VCS within Bexley to build the capacity and capabilities of local groups, provide partnership/networking opportunities that enable them to carry out their own objectives effectively and offer high quality services.
You will work flexibly, applying initiative to provide consistent and seamless support to organisations. You will support across a variety of charity development but focus on food partnerships and wraparound support to provide more holistic support.
We work hard, we help each other and go out of our way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector.
Key Duties:
- Build and promote positive working relationships between VCS groups and organisations, statutory partners, commissioners and funders.
- Work with a wide range of delivery partners and other key stakeholders to maximise the use of community resources and ensure opportunities are maximised.
- Undertake community and outreach work – particularly to parts of the borough where the VCS voice is less heard.
- Encourage and support groups to seek funding from a range of sources including contracts and grants and provide the necessary support.
- Use our database to keep well maintained records of support given, funding achieved as a result of our support, case studies and outcomes, brief summary reports for monitoring and development purposes.
- To continuously engage in a mapping process, highlighting existing providers and supporting the start-up of new services.
- To organise and facilitate network meetings bringing organisations together to tackle food poverty and offer increased support with additional needs such as financial, physical and mental health wellbeing.
- To build relationships with various organisations, offering diverse support to increase collaboration, new offers and increased support.
- To work closely with the Local Authority to support policy change.
- To build relationships and network outside of the borough to bring in good practice and successful initiatives.
- To attend any relevant training and/or workshops that support the development of the network.
- To increase knowledge and understanding of food poverty and the cost-of-living crisis in general as well as grants and funding opportunities.
- Attend staff meetings, and training as required.
- Identify, report, and monitor any safeguarding concerns in accordance with the latest local procedures relating to the appropriate service.
- To support and work closely with all the teams within BVSC.
- To comply with, and share responsibility for ensuring the implementation of, BVSC policies and procedures and key legislation such as GDPR and Safeguarding.
- Undertake any other duties that may reasonably be assigned from time to time including travel throughout the borough to attend events, occasionally on evenings/weekends, meet with volunteers and organisations.
These are the normal duties which are required of the position; however, we do require that all staff be flexible and may be required to perform other duties to ensure the efficient running of services.
Please note that the base for this role is split between the Engine House, Bexley, and Bexley Civic Offices. In addition, the post will involve occasional working from various venues across the borough.
SKILLS, KNOWLEDGE AND EXPERIENCE
Excellent interpersonal skills:
- friendly, patient and approachable communicator and networker who can motivate groups to develop their potential
- excellent written and verbal communications skills with proven success in influencing and negotiating at all levels
- initiative to plan and organise your own workload
- be curious about all BVSC services and how they fit together as a CVS
Development experience:
- capacity building for small and medium sized organisations
- understanding of the benefits and challenges of collaborative working
- building relationships with a range of groups with differing cultures
- understanding of the challenging factors that most affect VCS sector
- supporting organisations with funding applications
Experience and knowledge:
- how charities can use marketing and communication to raise profile
- enabling groups to maximise their potential through their website
- day to day operational activities of both small and large VCS groups
- experience of local partnership working and collaborations
- sound understanding of electronic forms of communication & social media
- knowledge of Microsoft 365 package and CRM database
Specialist knowledge in some of the following areas: (desirable not essential)
- previous experience of the voluntary or community sector
- providing training or identifying specialist trainers
- community development
- children and young people’s services and structures
- adult social care services and structures
- safeguarding
- equality diversity and inclusion
- governance
Other:
- very occasional evening and weekend work
- ability to travel throughout Bexley and London
- must have access to a car/motorbike/cycle to enable regular travel throughout the whole borough – public transport is not the quickest way to get around Bexley!
An average day as Bexley Food Alliance Project Coordinator is below. Your Line Manager will support your development throughout the process.
- Continue to develop relationships with the voluntary sector and local organisations to find out more about what services they currently offer, if they have scope/capacity to expand their offer and what support they might need.
- Encourage and support collaborative projects between organisations within Bexley.
- Research and keep up to date with current developments, grants and opportunities for voluntary organisations and charities relevant to Bexley.
- Network with various organisations offering support, learning opportunities and guidance in running the network.
- Continue to work on an agenda for regular, local networking sessions which you would facilitate (with support if needed).
- Engage with and attend all relevant training offered by GLA as part of the Food Roots 2 Programme as well as any other relevant training.
- Familiarise yourself with services in Bexley and the current needs of local residents and the voluntary sector.
This position will be subject to satisfactory references and DBS check.
Applications which do not provide all 3 items (CV, cover letter and screening questions) will not be considered.
The client requests no contact from agencies or media sales.
We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database. We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.
Your Role
Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.
You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.
Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
- Supporting the Fundraising teams with their monthly income recording and reconciliation.
- Liaising with external agencies and the Finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Running reports for the Fundraising and Finance teams.
- Maintaining and carrying out regular database processes, including data cleansing.
- Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Supporting with the ticketing system as a second point of contact in the Database team.
- Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.
Who You Are
To be successful, you will be:
- Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
- Someone with excellent attention to detail and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under your initiative, take instructions from others, and work well as part of a team.
- Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
For further information and to apply, please click the 'Apply' button and follow the instructions.
About the PVRI
We’re a small charity with a global reach and an important purpose: to reduce the burden of pulmonary vascular disease.
PVD is a serious condition which can lead to heart damage and trigger symptoms like breathlessness, chest pain, fatigue, poor growth, fainting and light-headedness. It can reduce both quality of life and length of life, but it isn’t widely recognised, or well-understood.
We bring together an international network of professionals to improve clinical care, education and PVD research. The network comprises thousands of clinicians, scientists, academics and industry partners, supported by our small team in Bermondsey, London. Together we deliver conferences, e-learning, an academic journal, and we raise awareness of the condition.
Much of the work is done by international working groups, and we’re seeking a new Project Coordinator to provide administrative and project support to those groups.
About the role
The job involves co-ordinating and servicing meetings across different time zones, maintaining workgroup records, developing surveys, pulling together academic papers for publication, event planning, and project work.
We’re looking for someone with excellent organisational and administrative skills, strong interpersonal skills and the ability to write and adapt complex information to produce clear, accurate and accessible documents in English. You’ll need strong IT skills, and the ability to juggle competing demands with efficiency, tact and good humour. You can find details of all these activities on our website.
What we can offer
We offer a 35-hour working week and flexible working, a positive learning culture, international travel, and opportunities for you to learn and grow in your role. And for those who prefer hybrid working, we’re based in a vibrant, sociable office space close to London Bridge and Borough Market. You will need to be able to travel to London for the occasional meeting.
The PVRI celebrates diversity and we’re committed to equality and inclusion in our recruitment practices and in our ways of working. If you’re excited about our mission, and can bring talent and enthusiasm to our cause, we’d love to hear from you.
How to apply
To apply for the role, please send us your CV and a supporting statement (max 850 words) outlining what you could bring to the role, and referencing the Person Specification. Please send these, together with the Equalities Monitoring Form to Katie Corris by 09:00 on Monday 13 May.
Registered charity number 1127115
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
In this varied and rewarding role you will engage, motivate and support young carers and in doing so you will make a real difference to young carers within Surrey.
You will be based at our offices in Burpham, Guildford for approximately one day a fortnight, with access to hotdesking at any time. Your remaining working hours will be spent engaging with young carers within youth settings, schools or other settings or undertaking planning/recording work from home. You will be need to be available during times that children and young people are available, and this includes planned evening and weekend work.
We are a Surrey wide service, our team work collaboratively to cover the county and for efficiency, your work will be focused in a specific geographical area. This is a fixed term role to cover a maternity leave.
Key responsibilities
- To complete an assessment of need with young carers and provide signposting advocacy and support.
- To work in schools/colleges to increase the identification and support of young carers.
- To provide regular and on-going time out and fun club sessions for young carers to meet others in similar situations and have a break from their caring role.
- To update the database and SYC webpages– for example to update young carers records and update details of planned youth clubs.
- To provide signposting and advocacy to Young Carers and their families.
- To facilitate bespoke sessions for 16-17 year olds.
- To facilitate a program of on-line activities (i.e. via zoom) to young carers.
About you
You must:
- Be confident in encouraging children, young people and their parents/carers to engage with our activities.
- Have experience of working with children, young people and families. e.g. in youth services /voluntary sector / social work settings.
- Have awareness of issues surrounding Young Carers.
- Have a flexible approach to working hours, as regular planned weekend and evening work is required.
- Have an ability to form good working relationships with young people and their families.
- Have experience recording case notes and information about children and young people. Have a good professional knowledge of standard Microsoft packages and databases
- Have a driving license and use of own vehicle. Mileage expenses are paid.
The successful applicants will be DBS checked to an Enhanced level.
About us
Action for Carers Surrey has a vision ‘that every unpaid carer in Surrey is heard, valued and supported.’ We are a committed, local charity determined to make a difference to young and adult carers across Surrey.
Our values are Focus, Inclusion, Respect and Excellence. By keeping to our values, we are able to provide an innovative, high quality and compassionate service to carers in every community in Surrey, making a real difference to their wellbeing.
We offer our staff a friendly, supportive, flexible workplace and are committed to welcoming applicants from a wide range of backgrounds as well as supporting staff who have their own caring responsibilities. To this end, we offer staff a weeks paid carers leave. We also provide a generous holiday entitlement, starting at 28 days plus bank holidays, an employee assistance programme, pension and opportunities for development and training.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We’re extremely proud of the support we offer to those living with inherited, progressive sight loss. Our services provide a safe place to find accurate information about inherited retinal conditions; to ask questions and share thoughts, feelings and anxieties with those who genuinely understand.
We are growing our information and support service and looking for two Helpline and Information Coordinators to join our team working 21 hrs per week.
You will be the first point of contact for our telephone helpline, actively listening to callers, assessing their needs and providing high quality information and signposting to Retina UK’s resources including our amazing team of lived experience volunteers who will provide emotional support and guidance as well as coping strategies. We believe that our community deserve the very best support and you will be the professional face of our telephone helpline.
Additionally, you will have responsiblity for the development of information materials and online resources, further enhancing the support we offer to our community. We are looking for someone with previous experience in a similar role with a charity or in an eye health and social care setting. If you want to ensure that people living with inherited, progressive sight loss have the best support experience when they really need it, we’d love to hear from you.
The closing date is Sunday, 28 April, interviews will be held on 7 and 8 May at our Buckingham office. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
This role will be homebased, however regular attendance at our Buckingham office will be required. We offer a generous annual leave entitlement, company pension, a confidential employee assistance programme, eye testing, current statutory leave provisions (ie dependant care) and flexible working.
The client requests no contact from agencies or media sales.
ISEAL is offering an exciting opportunity for a proactive and well-organised individual with a keen interest in research and sustainability to support ISEAL’s workstream on impacts and research. The role provides coordination support to research, events and learning activities and offers valuable exposure to ISEAL and our community members’ work. The successful candidate will be provided with the opportunity to gain a deep understanding of how market-based sustainability tools such as standards are catalysing global efforts to advance on critical social and economic sustainability issues. If you are looking to apply your existing coordination and research skills to work on sustainability systems and research, this role will provide you with some excellent insights and networks.
ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. ISEAL’s Credibility Principles and Codes of Good Practice are used globally to guide the development of credible sustainability systems and to evaluate the credibility of sustainability claims.
The main objective of the ISEAL´s impacts and research work is to gather, share, generate and disseminate credible and compelling research that helps ISEAL and its stakeholders understand the impacts and effectiveness of market-based sustainability approaches such as the use of standards, company approaches and other voluntary tools. A key mechanism to achieve this vision is the Evidensia platform evidensia(.)eco launched with partners in 2019. The maintenance, upkeep and growth of Evidensia as an independent and credible public good tool to share results and learning on market-based tools is a key responsibility this role.
The position will provide administrative and coordination support to the team and workstream including supporting research tracking, coding, delivery of learning events, communications, project management on special research projects and liaison with other ISEAL teams on collaborative work. Specific project assignments will change over time as ISEAL’s project portfolio evolves.
To be considered for this role, you will have good research experience and an interest in using research to drive learning and improve practice. You will be highly organised and reliable, with attention to detail and an ability to take things forward within an agreed scope. You enjoy working on a varied and changing set of tasks related to an area of specialist knowledge and will thrive on engaging with complex systems and problems and learning more about topics related to sustainability standards. You have a friendly and professional demeanour and are comfortable in your communications and interactions with colleagues and external stakeholders. You can bring sound research skills and a good level of work experience in roles focused on project administration, research or analysis, stakeholder engagement and communications.
The position will be based in ISEAL’s Impacts and Evidence workstream which sits within the Policy and Engagement Team.
Key Responsibilities we will entrust you with:
Project coordination and delivery support
- Coordinate project management processes, including implementation of procurement procedures, drafting contracts with consultants (based on ISEAL templates) and maintaining project-related systems
- Carry out background research, review documents, and gather and analyse information using templates and tools such as Excel
- Liaise with select external project partners to share updates and ensure smooth project management
- Contribute to outreach to project stakeholders, Community Members, partners & event attendees, answering and directing queries and scheduling appointments and virtual/ in-person meetings
Evidensia platform, communication and events
- Monitor and track relevant research for the Evidensia platform
- Code and upload content and resources onto the Evidensia platform
- Create social media content for Evidensia channels with guidance from manager
- Support production of team reports and research products
- Coordinate event and meeting logistics, both virtual and in person, and preparation of agendas, communication with participants etc.
- Support event and meeting delivery, including technical support, taking notes, follow up actions and dissemination of post event communications
- Liaise with other teams within ISEAL and with ISEAL members to share new research and provide updates on latest work
- Support drafting and production of relevant newsletters, website articles, and reports
Research, analysis and writing
- Carry out background and desk research support as needed for the team on Evidensia or special research projects
- Proof-read, edit, design, and format documents in Word and Powerpoint, using ISEAL templates
- Prepare slides and other communication material for the team for meetings
Experience, Knowledge and Attributes
- Experience working in a policy or research/analysis support role, in a highly collaborative environment such as an international NGO
- Understanding of sustainability systems and how they work to help deliver change
- Experience and comfort working with subject matter of a niche or specialist nature, possibly gained through data analysis, project communications, and/or the review and analysis of data sets, academic research, technical reports, and policy documents
- Strong organisational skills, and experience with administration, meeting coordination, logistics, contracts, budget tracking, etc.
- Confidence in communications with peers and external partners, comfortable in public speaking situations (e.g. webinars, workshops etc)
- Good time management and ability to organise multiple simultaneous tasks efficiently with precision and strong attention to detail
- Excellent written & spoken English, with proven ability to write clearly and concisely on a range of topics
- Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including regular international time-zone calls
- Ability to thrive in a dynamic work environment with changing projects and working with multiple project leads
- Proficiency in Microsoft Office suite, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
Additionally desirable
- Knowledge of research methodologies, particularly systematic review
- Experience using Wordpress and newsletter systems, preferably MailChimp
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is an initial contract of one year with the possibility of extension
Working hours: Full time, 37.5 hours per week
Salary: £30,000 – 34,500 per annum, depending on experience
Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
The client requests no contact from agencies or media sales.
Are you passionate about volunteering?
YMCA East Surrey is looking to recruit a volunteer coordinator to drive the strategic objective of maintaining and building a culture of voluntary action.
Job Purpose:
To be responsible for coordinating volunteer recruitments, providing learning activities and providing volunteer management advice and guidance to staff who work with volunteers.
To establish positives relationships with volunteers to ensure they have a fulfilling volunteer experience.
To be responsible for transactional processes on the volunteer database ensuring it is up to date and delivers to meets the needs of volunteers and the organisation.
Main Responsibilities:
- To drive the strategic objective of maintaining and building the culture of voluntary action, empowering at least 300 volunteers per year by 2027.
– Lead recruitment and induction of volunteers for relevant services across the organisation by developing timelines for volunteer recruitments throughout the year.
– Lead on recruitment administration for volunteers including assisting with pre-employment checks and delivering induction course and on-boarding.
– To provide advice and guidance to service managers regarding suitability of potential roles with the relevant service managements.
– To provide effective and efficient administration of the volunteer databased ensuring all volunteer records are up to date.
– To maintain regular communication with volunteers, problem-solving and escalating any IT issues with the Head of Central Services as appropriate.
– To support line managers to ensure volunteers are aware of and adhere to YMCA ES policies, procedures, mission, vision, and values.
– To provide analysis as appropriate to the Head of Central Services on volunteer numbers, hours donated, activities and other metrics and impact measures.
– Ensure that volunteers have sufficient training, resources, and support to carry out their roles effectively, including developing and delivering a variety of reward and recognition activities to maximise engagement and retention of volunteers such as facilitating learning sessions.
– To promote the importance of volunteering internally through engagement activities, recognition schemes, and externally through recruitment drives, marketing and press campaigns, and other profile-raising activities.
– To obtain and provide analytics on volunteer engagement and facilitate peer group sessions to monitor progress of volunteers.
– To identify and oversee the design, development and delivery of relevant training, reward, and recognition activities to both upskill and retain volunteers.
– To work with the Head of Central Services to support the successful implementation of volunteer best practice and policy, to support the organisations strategic plan.
– Collaborate with the Head of Central Services and volunteers themselves to develop the volunteering programme, identifying and reducing barriers to volunteering and ensuring that all volunteering activity reflects YMCA ES values.
– To assist the Head of Central Services in the preparation of reports to the Senior Leadership Team and various committees as required.
– To assist the Head of Central Services in ensuring volunteer policies and procedures are maintained, up-to-date and fit for purpose.
– To support the coordination and delivery of key HR projects within the Department that will lead to the development of HR practices.
– To be responsible for the maintenance and storage of all volunteer data and records in line with the Data Protection Act and confidentiality.
– To develop and maintain effective relationships with all key stakeholders.
– To identify improvements and recommend these to the Head of Central Services for consideration.
– Any other duties as required by the line manager or Head of Department, which are commensurate with the grade/post
– We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure. We require you to understand and demonstrate this commitment and attend any required training
We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required training
Seee attached JD and Person Spec
Hours of work: Full-time, A full-time working week would be Monday to Friday 9am-5pm with an unpaid break of one hour.
Location: Princes Road, Redhill, Surrey, RH1 6JJ.
Salary / pay rate: £28,000 to £30,000 per annum
Annual leave: 4 weeks per annum plus bank holidays. (Pro-rata for part time). The holiday year runs from 1 April to 31 March each year.
Benefits: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents. There is free parking available at the Princes Road site and YMCA East Surrey also operates a Bike to Work Scheme. There is a YMCA East Surrey defined contribution pension scheme. More details on request.
Closing date & interviews:
Closing date Tuesday 30th April 2024
The interviews to be held Wednesday 8th May2024
Job description
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
We are seeking a Fundraising Coordinator (Individual Giving) to join our small but dynamic Fundraising team.
The role requires excellent donor care and stewardship skills. All forms of communication will be required including the proactive use of digital channels such as the website and social media platforms.
The Individual Giving Fundraiser will play a vital role in increasing income from our existing supporters. You will support donor acquisition as well as taking the lead on retention of our supporters across multiple channels including cash appeals, regular giving, lottery and in celebration giving. The role will also support the Head of Income in the delivery of a legacy and major donor program.
You will develop and deliver excellent stewardship programmes that drive retention by deepening audience understanding of the challenges that people affected by cleft face and the impact that their donations make. Using data and insight, you’ll deliver compelling campaigns, with people affected by cleft right at the centre. You’ll use creative tools and techniques to demonstrate impact and inspire future action.
The ideal candidate is a creative and confident communicator who shares our values and our staff team’s dedication to supporting the UK cleft community.
How to Apply
Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.
Applications close: Monday 13th May at 12.00 (noon)
Interviews: Thursday 23rd May (via Zoom)
Start date: ASAP
The client requests no contact from agencies or media sales.
Project Coordinator
11 Month Contract
Job Ref: V500
Hours: 14 hours
Salary: 25,000
Start date: ASAP
Location: Homebased (travel within the Lewisham area)
Closing date: 25th April 2024
Interview date and Location: W/c 29th April, Microsoft Teams
Volunteering Matters
Everyone in the UK should have the opportunity to thrive. So we bring people together to overcome some of society’s most complex issues through the power of volunteering.
We partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunities and making sure young people can lead change. And because we’re a national charity, we do this at scale, sharing our expertise and building partnerships to make an even bigger impact.
We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
Role Purpose
Grandmentors is an innovative volunteering project where more mature volunteers use their lifetime of skills and experience to support and mentor under supported young people (predominantly aged 17-25) with experience of the care system. These young people often need a guiding hand and role model to support them to find work, continue their education or begin training – giving them the skills and self-belief to lead successful and independent lives. Volunteers meet with a young person regularly to boost their confidence and work towards goals, which are unique to each young person.
The postholder will be leading on the Grandmentors project within the London Borough of Lewisham, working closely with Lewisham Council and our other Grandmentors projects nationally. The Project Coordinator role is part of a job share, meaning you will be working closely with another Project Coordinator who has already been working on the project for a year. The post holder will attend Council team meetings to integrate Grandmentors into other Council services as well as other local community and council-led events. They will recruit volunteers locally from the community, and within surrounding areas where referred young people live. Young people are referred directly to Volunteering Matters through the Leaving Care team at Lewisham Council. The post holder with work with the young people to match them with a volunteer mentor and support the ongoing relationship. This can include some evening and weekend work, which is within our flexible working culture and policy.
The postholder will be expected to maintain relationships whilst developing new ones, and will be working to achieve match and referral targets. A flexible and adaptable approach is important, working with volunteers and young people to achieve positive outcomes. The postholder will ensure the volunteers are trained and supported to help the young people achieve their goals, and also to support young people who may have varied complex challenges relating to for example, physical and mental health, new parenthood, English as an additional language and barriers faced through cultural heritage.
Key Duties
· To ensure volunteers are recruited, engaged, and retained by taking them through the appropriate on-boarding process i.e., interview, application, training, DBS checks, regular supervision etc.
· To work with staff teams at Lewisham Council to promote Grandmentors and to maintain referrals of young people who may benefit from the service.
· To support young people to match with a volunteer mentor, and ensure the young person leads this process.
· To effectively deliver the service to ensure the project meets its agreed match targets and milestones.
· To attend events and be able to promote the Grandmentors volunteering opportunity within the community.
· Maintain effective relationships with stakeholders and local authority staff.
· To maintain accurate records on all aspects of the project and submit data onto the CRM database.
· To manage and maintain effective monitoring and evaluation records to capture impact and outcomes for reporting purposes.
· To implement and maintain appropriate risk assessment management processes.
· To promote and adhere to Volunteering Matters Equality and Diversity Policy and all other Volunteering Matters policies which relate to the work of Grandmentors.
· To comply with Health and Safety and Safeguarding regulations
Skills:
· To ensure volunteers are recruited, engaged, and retained by taking them through the appropriate on-boarding process i.e., interview, application, training, DBS checks, regular supervision etc.
· To work with staff teams at Lewisham Council to promote Grandmentors and to maintain referrals of young people who may benefit from the service.
· To support young people to match with a volunteer mentor, and ensure the young person leads this process.
· To effectively deliver the service to ensure the project meets its agreed match targets and milestones.
· To attend events and be able to promote the Grandmentors volunteering opportunity within the community.
· Maintain effective relationships with stakeholders and local authority staff.
· To maintain accurate records on all aspects of the project and submit data onto the CRM database.
· To manage and maintain effective monitoring and evaluation records to capture impact and outcomes for reporting purposes.
· To implement and maintain appropriate risk assessment management processes.
· To promote and adhere to Volunteering Matters Equality and Diversity Policy and all other Volunteering Matters policies which relate to the work of Grandmentors.
· To comply with Health and Safety and Safeguarding regulations
Experience
· Has supported young adults and/or understands the potentially complex issues they may face
· Has recruited, trained, and managed volunteers
· May have additional language skills such as Arabic, Polish and Tamil
Qualifications:
Relevant experience and values alignment is more important for this role than specific qualifications.
Location
The post will be home based but living in or near Lewisham and able to travel regularly through Lewisham. There is an opportunity to hot desk within a council owned building. Where home working, the postholder will require good internet access to enable remote working, and a suitable home office space. I.T. equipment and infrastructure will be supplied.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert.
To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact our HR team for more information.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We're delighted to be collaborating with a distinguished membership association in search of a Brand and Operations Coordinator for an interim period of 3-6 months.
Key Responsibilities:
- Manage the Digital Asset Management tool, ensuring timely updates of brand assets and guidance for staff and fellows.
- Conduct induction training on the Digital Asset Management tool and brand for new and existing staff members, maintaining a comprehensive training database.
- Collaborate with internal teams and external experts to audit and implement best practices across the organisation.
- Approve brand reviews for various organisational outputs, adhering to visual and tone of voice guidelines.
- Conduct annual brand tracker surveys in partnership with the Senior Insights and Database Manager, sharing insights to boost brand awareness.
- Ensure consistent application of top-tier organisational messaging across all channels, supporting updates through thorough auditing and project implementation.
- Regularly review and update brand and editorial guidelines in collaboration with the team.
- Oversee co-branding initiatives, implementing a structured tracking and approval process.
Candidate Profile:
- Proven experience in data-driven marketing performance analysis.
- Strong background in brand management and stakeholder collaboration.
- Proficient in training and leading change initiatives.
- Effective planning and resource management skills.
- Familiarity with CRM, campaign planning, and social media management tools.
- Experience in auditing and implementing organisational recommendations.
- Solid understanding of marketing operations, inbound marketing, and digital analytics.
- Expertise in digital asset management systems.
What We Offer:
- Interim position spanning 3-6 months.
- Competitive salary up to £28,000 pro-rata.
- Hybrid work model, with 2-3 days in our central London office.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Home-Start Lambeth offers a unique service, recruiting, training, and supervising volunteers to support families with pre-school children on a regular basis. Our staff and volunteers provide friendship and practical help to families experiencing stress or difficulties, including poverty, post-natal depression, domestic abuse, mental ill-health, isolation, and other challenges leading to crisis.
We are advertising for a Family Coordinator to join our small, amazing charity. Working alongside our team of Family Coordinators, you will oversee the work of our home-visiting volunteers, ensuring that the support they provide to families is targeted, high quality and empowers them to reach their goals.
You will also lead the delivery of our domestic abuse work. This includes the development and delivery of the Freedom Programme; a 7-week course to help survivors of domestic abuse understand and recover from their experiences.
We are looking for a well-organised person, familiar with office systems, who can demonstrate empathy and good communication and interpersonal skills. Parenting experience, experience of working with disadvantaged families and survivors of domestic abuse would be advantageous.
This role involves significant amounts of travel around Lambeth visiting families and attending meetings. Reasonable travel expenses, other than from home to base, will be reimbursed. Please note that currently the Freedom Programme is delivered remotely via Zoom on Tuesday evenings from 7-9pm via Zoom.
For more information, please see the job description attached.
This post is subject to an enhanced DBS check.
It’s important that our team represent the diversity of the borough. We particularly encourage applications from Black, Asian or Minoritised Ethnic people/PoC, disabled people and marginalised groups.
To apply, please provide a CV and cover letter outlining how you meet the requirements of the person specification. Please send this alongside a completed diversity monitoring form to the email address provided on our website.
Field Lane Job Description
Job Title: Senior Finance Coordinator
Salary: £37,500 plus Study Assistance
Responsible To: Finance Manager
Hours: 35 Hours per Week
Annual Leave: 25 days per annum
Location: Head Office – London Near Victoria
Job Purpose
To manage the day-to-day accounting and financial tasks, ensuring accurate recording of financial transactions, and providing support in the preparation of financial reports. This includes processing of both purchase and sales invoices and the reconciliation of the books of prime entry. You will assist senior members of the finance team at month end and year end.
Main Duties
1. Go through relevant financial procedures as necessary with new staff.
2. Set up and train new starters on the purchase order system.
3. Review and post all monthly petty cash and prepaid card returns per the management accounts timetable.
4. Maintain the Purchase Ledger making any changes necessary such as name and bank details with the necessary correct documentation.
5. Maintain the Sales Ledger making any changes necessary such as name and bank details with the necessary correct documentation.
6. To clear accounts payable queries daily
7. Answer queries via telephone and e-mail relating to creditors and payment of invoices.
8. Reconcile monthly the balances on the creditor ledger and supplier statements.
9. Prepare BACS run with supporting documentation
10. Document processes used in the Finance function to support the ongoing development of the department and ensure that potential efficiencies are maximised.
11. Support the of Director of Finance with the Business Partnering approach to non finance colleagues.
12. Reconciling the Aged Debt report at month end to the General Ledger ensuring all payments are allocated and providing notes on any outstanding debt and action being taken for recovery.
13. Collecting Payment and managing the credit control function for both Field Lane and Fun.
14. Ensuring all Fee invoices are properly raised accurately for all Client Services
15. Ensure all rent and service charges are billed accurately.
16. To act as a point of reference for guardians when it comes to invoices queries and rent and service charge increases.
17. Produce weekly report showing voids per project and distribute to senior management team.
18. Produce monthly analysis showing the fees received compared with fees expected by client and to raise any adverse variances with the director of finance.
General
· Complying with Field Lane’s policies and procedures at all times.
· Covering and supporting other members of the team as necessary.
· Attending and participating in team meetings and other meetings as required.
· Being proactive in reflecting on own performance and identifying and acting upon areas for improvement and development.
· Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by your line manager or other senior colleagues.
Person Specification
We need you to provide a covering letter to give evidence with supporting examples of how you meet the requirements in each point listed below.
Experience
· A formal finance qualification, or evidence of a significant period of study towards one.
· Experience of databases for the purposes of inputting and extracting information, report writing and design
· A proactive attitude
· To have demonstrable experience of working across multiple financial disciplines within a busy finance department
· Liaising with banks & auditors.
Skills, Knowledge and Abilities
· Willingness to undertake training and continuing professional development.
· Advanced experience of Excel spreadsheets skills including the use of and knowledge of complex formulae set-ups.
· Ability to plan, manage and organise own workload.
· Good interpersonal skills and an ability to communicate with staff at all levels across all departments.
· Team working.
· Computer literate, including Word, Excel, and Microsoft Office.
· Excellent written and numeracy skills.
· Sound analytical skills and the ability to apply those skills to problem solving.
· Adaptable to different situations
· Positive attitude towards disability.
· Commitment to the principles of equal opportunities and diversity
The client requests no contact from agencies or media sales.
Known internally as Key Relationships Coordinator
This Key Relationships Coordinator role is your chance to expand on your administrative, organisational and customer skills – improving the ability of our systems and data to support the fundraising we depend on.
Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.
As our Key Relationships Coordinator, you’ll be responsible for maintaining and refining administrative systems for the Key Relationships fundraising team. It’s a fast-paced role that involves managing your own time well and communicating effectively with all members of a busy and dynamic team.
Processing donations, you’ll monitor various databases and sources for new donors and gifts, work with relevant fundraisers on communications and handle Key Relationships incoming post. You’ll also coordinate with the Data, Insight, IT and Finance teams and manage further development of our supporter database – leading on data checking, creating and exporting datasets for reporting, and producing accurate and timely data selections to support communications and fundraising objectives.
Location: Islington, London. Our hybrid working model enables us to enjoy the benefits of both office based and remote working. We ask that staff work from the office in Islington 40% of their time, with 20% required as a minimum. Reasonable adjustments as well as specific office based needs will be considered for those with long term health conditions and disabilities.
What we're looking for:
• Experience of maintaining administrative systems and working with data.
• Attention to detail and meticulous organisational skills.
• Ability to multitask in a busy environment.
• Computer literacy, including Excel, Word and Google Apps packages.
• Good customer service skills.
We give you:
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.
Our commitment to diversity: Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour; people with disabilities; people who identify as being LGBTQIA; people who have a mental health condition; and people who identify as working class now or in the past.
To Apply
For further information, please visit our website via the apply button. You can download the applicant information pack. Please ensure to save this file to your computer for future reference. Once the job listing has closed you will no longer be able to access it online.
We recommend taking a look at this document that contains top tips for filling out your application, complied by our recruitment team.
If you have any questions, please email us. Please note that this email address is only for information. All applications have to be filled out on the website and cannot be submitted via email.
Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.
CLOSING DATE: 9 am 30 April 2024
INTERVIEWS: 9th May 2024
We’re looking for two self-starting team members who will help coordinate our JUMP befriending project for unaccompanied asylum seekers and refugees.
You’ll be responsible for half of the befriending pairs (currently 28, increasing to 50 in the coming months) and undertake tasks such as working with our partner organisations, managing referrals for young people, recruiting volunteer befrienders, and setting-up and sustaining pairs. This includes leading an initial training day.
You’ll also provide JUMP young people with casework support, help organise our group events and facilitate support from our Hardship Fund.
Main functions
Supporting young people and the JUMP Community
- Managing a caseload of young people; including offering casework support; arranging and attending appointments with the young person where necessary and signposting to available support.
- Helping plan and organise quarterly group events.
- Conducting initial assessments with young people to understand their needs, and once paired with a volunteer, hosting befriending initial meetings.
Supervising and supporting volunteers
- Recruiting, interviewing and onboarding new befrienders, including organising and delivering training.
- Supporting befriending volunteers through regular supervisions, meetings, emails and phone calls, and responding promptly to any safeguarding concerns raised.
- Ensuring that volunteers uphold JUMP’s policies and boundaries for befriending.
Publicising JUMP, and engaging with key stakeholders
- Publicising the project to existing and potential referral agencies, and establishing and maintaining excellent working relationships with them.
- Representing HIAS+JCORE and JUMP in the refugee sector as required, for example at the Refugee and Migrant Children’s Consortium (RMCC) meetings.
Project monitoring, evaluation and record keeping
- Working with experts and the JUMP Project Manager on supporting the project and its evaluation, and keeping accurate records in JUMP’s database.
Other Duties
- Ensuring that JUMP informs our campaigns, communications and education work. As the project develops, there will be opportunities for the post-holder to contribute to and support these areas of our work.
We're looking for candidates who have
- Ability to support, develop rapport and trust with, and motivate both young people and volunteers from a range of backgrounds and ages in challenging circumstances, including the ability to facilitate and engage in cross cultural communication.
- Knowledge of issues facing separated asylum seeking and refugee children and young people, and the rights and entitlements of ‘Looked After’ children and young people.
- Understanding of the current context surrounding immigration, asylum and welfare issues facing children and young people in the UK today.
- Understanding of Child Protection and Vulnerable Adult Safeguarding, and ability to communicate this to volunteers.
- Understanding of youth work principles and methods, including the benefits and challenges of befriending and other participatory methods.
- Ability to network in the refugee sector and develop strong working relationships.
- Ability to work independently and to self-motivate.
- Commitment to HIAS+JCORE values, social justice and antiracism.
- The ability to communicate in languages other than English, in particular Arabic, Spanish and French (desirable)
Experience required
Essential
- A track record of working directly with asylum seeking and refugee children and young people.
- Experience of social work, youth work, or other relevant methods of supporting people in challenging circumstances.
- Experience of training, coordinating and supporting volunteers.
- Experience of juggling commitments and responding to relevant stressful situations.
Desirable
- Educated to at least undergraduate degree level, or equivalent background or experience.
- Working knowledge of Local Authorities’ responsibilities for Looked After Children and Care Leavers.
- Experience of project management including administration, monitoring, evaluation and report writing.
About HIAS+JCORE
HIAS+JCORE is the UK Jewish voice on refugees and racial justice. Our work is driven by the belief that the Jewish community should play an active part in building a society in which refugees are able to live in dignity where the UK is a welcoming place free from racism.
Role details
Salary: £30,000 (pro-rata'd to £18,000)
Hours: 21 hours per week. Flexible working; some evening and weekend work will be required.
Location: Hybrid working between home and our North London office space.
Applicants must be UK based either in London/the South-East or be willing to relocate. We are only able to consider applicants who have the right to work in the UK. HIAS+JCORE is unable to sponsor working visas to the UK.
We warmly encourage and welcome applicants from all backgrounds, and people with any, or no, particular religious faith or beliefs. We particularly encourage applicants from people with lived experience of the asylum system.
Interviews will be held in person in north London in mid-May.
The client requests no contact from agencies or media sales.