Database Information Coordinator Jobs

The Role

We are looking for a coordinator to carry out the delivery of our Vocational Qualifications and Funded Modern Apprenticeship Programmes.

The role includes course and funding administration, communication with students and teaching staff, registration with external bodies, and maintenance of student records.

This post requires essential knowledge of IT with a clear understanding of data input and good data management principles, attention to detail and the ability to follow strict timelines in accordance with our funders, as well as adhering to contract requirements. You must be knowledgeable in using Microsoft office packages, be keen to learn various administrative procedures and to use database systems, both internal and external. We also require good communication and organisational skills.

We continuously recruit students for our various programmes throughout the year, so the successful candidate will have a flexible approach and the ability to prioritise. We are a small organisation so the ability to work independently and to self-motivate is essential, as well as being a supportive member of a small admin team.

About Us

Training for Care is an educational not-for-profit organisation delivering vocational training and short courses in Social Care and Childcare. We have a long history of providing high quality learner focussed training to all levels of staff in the sector and we work with a variety of organisations, from the public, private and voluntary sectors.

Training for Care is based in Edinburgh and delivers training throughout Scotland.

Hours/Salary

This post is part time, 28 hours per week. We can offer a hybrid approach, however 3 days in the office environment is preferred (EH7 5QY)

Salary: £25,000 Pro Rata (Full-Time Equivalent (FTE))

Closing date: Friday 3rd May 2024.

Job description

The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

We are seeking a Fundraising Coordinator (Individual Giving) to join our small but dynamic Fundraising team.

The role requires excellent donor care and stewardship skills. All forms of communication will be required including the proactive use of digital channels such as the website and social media platforms.

The Individual Giving Fundraiser will play a vital role in increasing income from our existing supporters. You will support donor acquisition as well as taking the lead on retention of our supporters across multiple channels including cash appeals, regular giving, lottery and in celebration giving. The role will also support the Head of Income in the delivery of a legacy and major donor program.

You will develop and deliver excellent stewardship programmes that drive retention by deepening audience understanding of the challenges that people affected by cleft face and the impact that their donations make. Using data and insight, you’ll deliver compelling campaigns, with people affected by cleft right at the centre. You’ll use creative tools and techniques to demonstrate impact and inspire future action.

The ideal candidate is a creative and confident communicator who shares our values and our staff team’s dedication to supporting the UK cleft community.

How to Apply

Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.

Applications close: Monday 13th May at 12.00 (noon)

Interviews: Thursday 23rd May (via Zoom)

Start date: ASAP

We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database. We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.

Your Role

Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.

You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.

Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.

Your Responsibilities

• Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
• Supporting the Fundraising teams with their monthly income recording and reconciliation.
• Liaising with external agencies and the Finance team.
• Checking for and correcting inaccuracies and updating supporter records.
• Running reports for the Fundraising and Finance teams.
• Maintaining and carrying out regular database processes, including data cleansing.
• Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
• Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
• Spotting and reporting database glitches and problems.
• Supporting with the ticketing system as a second point of contact in the Database team.
• Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.

Who You Are

To be successful, you will be:

• Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
• Someone with excellent attention to detail and good numeracy skills.
• A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
• Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
• Able to learn new processes and systems swiftly and diligently.
• Able to work under your initiative, take instructions from others, and work well as part of a team.
• Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
• Keen to learn more about the inner workings of database management.

For further information and to apply, please visit our website via the Apply button.

We’re looking for two self-starting team members who will help coordinate our JUMP befriending project for unaccompanied asylum seekers and refugees.

You’ll be responsible for half of the befriending pairs (currently 28, increasing to 50 in the coming months) and undertake tasks such as working with our partner organisations, managing referrals for young people, recruiting volunteer befrienders, and setting-up and sustaining pairs. This includes leading an initial training day.

You’ll also provide JUMP young people with casework support, help organise our group events and facilitate support from our Hardship Fund.

Main functions

Supporting young people and the JUMP Community

1. Managing a caseload of young people; including offering casework support; arranging and attending appointments with the young person where necessary and signposting to available support.
2. Helping plan and organise quarterly group events.
3. Conducting initial assessments with young people to understand their needs, and once paired with a volunteer, hosting befriending initial meetings.

 Supervising and supporting volunteers

1. Recruiting, interviewing and onboarding new befrienders, including organising and delivering training.
2. Supporting befriending volunteers through regular supervisions, meetings, emails and phone calls, and responding promptly to any safeguarding concerns raised.
3. Ensuring that volunteers uphold JUMP’s policies and boundaries for befriending.

Publicising JUMP, and engaging with key stakeholders

1. Publicising the project to existing and potential referral agencies, and establishing and maintaining excellent working relationships with them.
2. Representing HIAS+JCORE and JUMP in the refugee sector as required, for example at the Refugee and Migrant Children’s Consortium (RMCC) meetings.

Project monitoring, evaluation and record keeping

1. Working with experts and the JUMP Project Manager on supporting the project and its evaluation, and keeping accurate records in JUMP’s database.

Other Duties

1. Ensuring that JUMP informs our campaigns, communications and education work. As the project develops, there will be opportunities for the post-holder to contribute to and support these areas of our work.

We're looking for candidates who have

• Ability to support, develop rapport and trust with, and motivate both young people and volunteers from a range of backgrounds and ages in challenging circumstances, including the ability to facilitate and engage in cross cultural communication.
• Knowledge of issues facing separated asylum seeking and refugee children and young people, and the rights and entitlements of ‘Looked After’ children and young people.
• Understanding of the current context surrounding immigration, asylum and welfare issues facing children and young people in the UK today.
• Understanding of Child Protection and Vulnerable Adult Safeguarding, and ability to communicate this to volunteers.
• Understanding of youth work principles and methods, including the benefits and challenges of befriending and other participatory methods.
• Ability to network in the refugee sector and develop strong working relationships.
• Ability to work independently and to self-motivate.
• Commitment to HIAS+JCORE values, social justice and antiracism.
• The ability to communicate in languages other than English, in particular Arabic, Spanish and French (desirable)

Experience required

Essential

• A track record of working directly with asylum seeking and refugee children and young people.
• Experience of social work, youth work, or other relevant methods of supporting people in challenging circumstances.
• Experience of training, coordinating and supporting volunteers.
• Experience of juggling commitments and responding to relevant stressful situations.

Desirable

• Educated to at least undergraduate degree level, or equivalent background or experience.
• Working knowledge of Local Authorities’ responsibilities for Looked After Children and Care Leavers.
• Experience of project management including administration, monitoring, evaluation and report writing.

About HIAS+JCORE

HIAS+JCORE is the UK Jewish voice on refugees and racial justice. Our work is driven by the belief that the Jewish community should play an active part in building a society in which refugees are able to live in dignity where the UK is a welcoming place free from racism.

Role details

Salary: £30,000 (pro-rata'd to £18,000)
Hours: 21 hours per week. Flexible working; some evening and weekend work will be required.
Location: Hybrid working between home and our North London office space.

Applicants must be UK based either in London/the South-East or be willing to relocate. We are only able to consider applicants who have the right to work in the UK. HIAS+JCORE is unable to sponsor working visas to the UK.

We warmly encourage and welcome applicants from all backgrounds, and people with any, or no, particular religious faith or beliefs. We particularly encourage applicants from people with lived experience of the asylum system.

Interviews will be held in person in north London in mid-May.

The Hammersmith and Fulham service comprises of one high support hostel and two medium support hostels, housing 24 people experiencing mental ill health who may also have other complex support needs including substance use and offending behaviour or who may present with behaviours which can challenge.

About the role:

The primary role of the project is to enable clients to understand their emotional and mental health needs and manage these effectively. The Project Worker will also support clients to develop their living skills, develop & manage relationships, build social networks and access education, training or employment, by completing comprehensive needs and risk assessments with clients and identifying short-term objectives.

The projects provide support 24 hours a day and are staffed by a Night Concierge and Project Workers, this requires regular weekend working. All work undertaken will be in line with planned support. Staff are responsible for making sure that clients are actively involved in the process and that the support offered is full and holistic.

About you:

• Demonstrable experience of working with people experiencing mental health problems and other complex needs.
• A demonstrable understanding of Mental Health Legislation and how it can be applied.
• A good understanding of safeguarding issues and the ability to undertake comprehensive risk assessments related to this.
• A working knowledge of Housing Management as applied to a residential setting, and an understanding of the rights and responsibilities associated with various forms of tenure including excluded licenses.
• A demonstrable understanding of the Recovery Model, and the ability to engage and motivate people to move towards independence and inclusion.
• A proven ability to work in partnership with external stakeholders, particularly community mental health services and/or substance use services.
• A proven ability to create and deliver SMART action plans with clients through high quality risk and needs assessment.
• A level of numeracy sufficient to carry out tasks such as budgeting with clients, calculating benefit entitlements and monitoring rent payment.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 28th April at midnight

Interview Date: Wednesday 8th May via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant. 

We’re extremely proud of the support we offer to those living with inherited, progressive sight loss.  Our services provide a safe place to find accurate information about inherited retinal conditions; to ask questions and share thoughts, feelings and anxieties with those who genuinely understand.

We are growing our information and support service and looking for two Helpline and Information Coordinators to join our team  working 21 hrs per week.

You will be the first point of contact for our telephone helpline, actively listening to callers, assessing their needs and providing high quality information and signposting to Retina UK’s resources including our amazing team of lived experience volunteers who will provide emotional support and guidance as well as coping strategies.  We believe that our community deserve the very best support and you will be the professional face of our telephone helpline.

Additionally, you will have responsiblity for the development of information materials and online resources, further enhancing the support we offer to our community.  We are looking for someone with previous experience in a similar role with a charity or in an eye health and social care setting.  If you want to ensure that people living with inherited, progressive sight loss have the best support experience when they really need it, we’d love to hear from you.

The closing date is Sunday, 28 April, interviews will be held on 7 and 8 May at our Buckingham office. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

This role will be homebased, however regular attendance at our Buckingham office will be required. We offer a generous annual leave entitlement, company pension, a confidential employee assistance programme, eye testing, current statutory leave provisions (ie dependant care) and flexible working.

The Central Service Coordinator will ensure Gaddum delivers its organisational objectives by coordinating efficient and effective Human Resources, People and Central workstreams.  

The successful candidate will be reporting to the Head of Finance and working as part of a small but high performing team: They will be a key reference point for the organisation’s leaders to ensure those they manage have the best possible opportunities to thrive during the course of their employment at Gaddum. 

The postholder will be responsible for overseeing central systems and processes relating to organisation-wide People Services as required by the Senior Leadership Team and Trustee Board.  

This role is subject to a Standard DBS Check. 

For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.

Why work with us?

At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse.  Our teams are passionate about working together to support and empower individuals and their communities.  You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.

All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform.  Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.

Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours. 

Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award.  For a full list of our awards and accreditations, please visit our website.

How to apply

Applications should be made via the attached Application Form and submitted via email.  Full details can be found on our website.

Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.

Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect. 

As part of our commitment to equity, diversity and inclusion, Gaddum undertakes anonymous shortlisting by removing identifiable information from applications forms during the shortlisting process. 

Bexley Food Alliance Project Coordinator

The Bexley Food Alliance is a new network which was funded by the GLA to work towards taking pressure off the emergency food aid services and providing increased financial support to Bexley residents. This network has now expanded and aims to build a collaborative network of agencies that can increase fairer access to healthy, nutritious and culturally appropriate food, as well as any additional support residents might need. We are looking for a Project Coordinator to take over the day-to-day running of this network (see below for a brief description). This is a good opportunity for anyone who wants to take on a part-time, one-year project, perhaps as a stepping stone into something more significant, or perhaps you’re returning to work or changing careers. This is an opportunity to be at the start of an exciting, innovative partnership project, shaping a network and forming strong alliances with various agencies. 

You will work closely with the VCS within Bexley to build the capacity and capabilities of local groups, provide partnership/networking opportunities that enable them to carry out their own objectives effectively and offer high quality services.

You will work flexibly, applying initiative to provide consistent and seamless support to organisations.  You will support across a variety of charity development but focus on food partnerships and wraparound support to provide more holistic support.

We work hard, we help each other and go out of our way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector.

Key Duties:

• Build and promote positive working relationships between VCS groups and organisations, statutory partners, commissioners and funders.
• Work with a wide range of delivery partners and other key stakeholders to maximise the use of community resources and ensure opportunities are maximised.
• Undertake community and outreach work – particularly to parts of the borough where the VCS voice is less heard.
• Encourage and support groups to seek funding from a range of sources including contracts and grants and provide the necessary support.
• Use our database to keep well maintained records of support given, funding achieved as a result of our support, case studies and outcomes, brief summary reports for monitoring and development purposes.
• To continuously engage in a mapping process, highlighting existing providers and supporting the start-up of new services.
• To organise and facilitate network meetings bringing organisations together to tackle food poverty and offer increased support with additional needs such as financial, physical and mental health wellbeing.
• To build relationships with various organisations, offering diverse support to increase collaboration, new offers and increased support.
• To work closely with the Local Authority to support policy change.
• To build relationships and network outside of the borough to bring in good practice and successful initiatives.
• To attend any relevant training and/or workshops that support the development of the network.
• To increase knowledge and understanding of food poverty and the cost-of-living crisis in general as well as grants and funding opportunities.
• Attend staff meetings, and training as required.
• Identify, report, and monitor any safeguarding concerns in accordance with the latest local procedures relating to the appropriate service.
• To support and work closely with all the teams within BVSC.
•  To comply with, and share responsibility for ensuring the implementation of, BVSC policies and procedures and key legislation such as GDPR and Safeguarding.
• Undertake any other duties that may reasonably be assigned from time to time including travel throughout the borough to attend events, occasionally on evenings/weekends, meet with volunteers and organisations.

These are the normal duties which are required of the position; however, we do require that all staff be flexible and may be required to perform other duties to ensure the efficient running of services. 

Please note that the base for this role is split between the Engine House, Bexley, and Bexley Civic Offices. In addition, the post will involve occasional working from various venues across the borough.

SKILLS, KNOWLEDGE AND EXPERIENCE

Excellent interpersonal skills:

• friendly, patient and approachable communicator and networker who can motivate groups to develop their potential
• excellent written and verbal communications skills with proven success in influencing and negotiating at all levels
• initiative to plan and organise your own workload
• be curious about all BVSC services and how they fit together as a CVS

Development experience:

• capacity building for small and medium sized organisations
• understanding of the benefits and challenges of collaborative working
• building relationships with a range of groups with differing cultures
• understanding of the challenging factors that most affect VCS sector
• supporting organisations with funding applications

Experience and knowledge:

• how charities can use marketing and communication to raise profile
• enabling groups to maximise their potential through their website
• day to day operational activities of both small and large VCS groups
• experience of local partnership working and collaborations
• sound understanding of electronic forms of communication & social media
• knowledge of Microsoft 365 package and CRM database

Specialist knowledge in some of the following areas: (desirable not essential)

• previous experience of the voluntary or community sector
• providing training or identifying specialist trainers
• community development
• children and young people’s services and structures
• adult social care services and structures
• safeguarding
• equality diversity and inclusion
• governance

Other:

• very occasional evening and weekend work
• ability to travel throughout Bexley and London
• must have access to a car/motorbike/cycle to enable regular travel throughout the whole borough – public transport is not the quickest way to get around Bexley!
•  

An average day as Bexley Food Alliance Project Coordinator is below. Your Line Manager will support your development throughout the process.

• Continue to develop relationships with the voluntary sector and local organisations to find out more about what services they currently offer, if they have scope/capacity to expand their offer and what support they might need.
• Encourage and support collaborative projects between organisations within Bexley.
• Research and keep up to date with current developments, grants and opportunities for voluntary organisations and charities relevant to Bexley.
•  Network with various organisations offering support, learning opportunities and guidance in running the network.
• Continue to work on an agenda for regular, local networking sessions which you would facilitate (with support if needed).
•  Engage with and attend all relevant training offered by GLA as part of the Food Roots 2 Programme as well as any other relevant training.
• Familiarise yourself with services in Bexley and the current needs of local residents and the voluntary sector.

This position will be subject to satisfactory references and DBS check.

Previous applicants need not apply. 

Position type:  Full time, permanent, 37.5 hours per week

Location:  Truro, Cornwall or Remote (UK only) 

Travel: Work away from home, UK or overseas training or in-country deployment. You may deploy for up to 50% of your time in any calendar year.

Role purpose

The MEAL Coordinator will travel with the emergency response team to deliver emergency shelter responses, to enhance programme quality and embed a culture of organisational learning and accountability. Sitting within the Programme Quality team, the MEAL Coordinator will play a significant role to strengthen participant voice and accountability, enable data driven decision making and help to identify best practice and innovative shelter solutions allowing people to recover and rebuild their lives.

The MEAL Coordinator will lead/support key processes that enhance programme/project delivery. They liaise with programme managers/emergency coordinators and partner organisations to provide technical support and ensure programmes/projects adhere to agreed processes, namely needs assessments, log frame development, robust and transparent community feedback mechanisms and the development of the MEAL plan. They will also provide technical input on data collection exercises, data analysis for routine monitoring exercises as well as designing/coordinating review /evaluation processes. 

The MEAL Coordinator will play an important role in promoting organisational learning and embedding a culture of reflection, analysis, and learning. Working together with Programme Managers & Emergency field coordinators, they will ensure learning frameworks are in place so that lessons are learned (both positive and negative) are captured, responded to, and shared with peers. They will work closely with the Programme Delivery Team and Technical Specialists to identify and/or support the establishment of Action Research projects that will contribute to improvements and innovations within the shelter sector. 

There is significant travel with this role (up to 50% FTE), and the post holder must be prepared to travel at short notice for up to two months at a time. The MEAL Coordinators may also be asked to contribute to the development of organisational policy papers on mainstreaming or technical areas such as cash programming.

This role will be joining a fast-paced organisation realigning itself for further growth in the face of mounting humanitarian needs. We look forward to welcoming candidates who share our passion and teamwork to achieve this.

Duties will include but not be limited to:

Project Support (70% FTE):

The MEAL coordinator is a core member of the project team and will work closely with the project lead to ensure project quality and accountability. They will lead processes or liaise with partners (depending on implementation model) to ensure ShelterBox standards are adhered to. Specifically, they will:

• Advise/Carry out needs assessments to inform project design
• Facilitate technical MEAL component of Organizational Capacity Assessments and support with the development of capacity strengthening plans for potential partners
• As relevant, support the delivery of Capacity Building Action Plans, through the development of appropriate resources/ providing in-person and remote training /mentoring on MEAL concepts and practice.  This will also involve reviewing training courses/modules, developing resources, and providing training.
• Collaborate with partners and implementing teams to, support project/log frame development with clear outcomes/outputs and SMART indicators, in line with organizational reporting requirements
• Ensure robust MEAL plans are in place, and that SADD distribution data is robust
• Ensure robust and transparent community feedback mechanisms are functioning and support safeguarding processes
• Provide technical input/Lead data collection exercises (both quantitative and qualitative)
• Liaise with partners and implementing teams to ensure the MEAL Plans are operationalized and that the data/reports provided by partners are robust, verifiable and with the appropriate degree of objectivity.
• Ensure project documentation is up to date
• Support data analysis and the facilitation of learning and reflection based on findings that result in data-led decision making
• Coordinate/Facilitate/carry out end of project evaluation processes in line with DAC criteria.
• Ensure all projects/programmes are contributing to organisational KPI reporting. Develop and populate Information Management systems as appropriate.
• Liaise with the Grant Management team to ensure that all projects MEAL systems and processes are in line with donor requirements, and support programme managers to submit quality narrative reports in a timely fashion.

Knowledge creation and sharing (20% FTE):

• Ensure that each Project logframe, MEAL plan and Learning and Accountability Framework are up-to-date and facilitate continuous and conscious reflection and learning. 
• Utilising M&E data, evaluation findings and wider sector understanding, develop thematic discussions to strengthen understanding within ShelterBox and in relevant Communities of Practice. 

Infrastructure development (10% FTE):

• Contribute to the development of policies, SOPs and processes that strengthen project delivery and accountability.
• Ensure ShelterBox is abreast of new technological developments supporting information gathering and analysis, particularly methodologies that empower affected populations to communicate with ShelterBox and to share their insights enhancing participation.

Working Requirements: This role will support the design and implementation of rapid response emergency project that will demand prolonged travel (up to two months) at very short notice. For remote workers: travel to Truro HQ for collaboration weeks approx. 3 times a year, and additional meetings as requested.

RoadPeace has an exciting opportunity for a compassionate individual to join our organisation and make a significant difference to our charity and to the lives of the road crash victims we support. We are seeking a highly organised, efficient and compassionate individual with good interpersonal skills to coordinate our Resilience Building trauma support programmes across England. The role will include providing emotional support to victims in a highly sensitive and empathic manner, overseeing the delivery of the Resilience Building Programmes, training and managing new facilitators to run the programmes and assist with providing regular supervision for facilitators

Please read the job pack for a full description of the role. Please apply by sending us your CV and covering letter outlining your interest in the role and how you meet our role and person specification. We look foward to hearing from you!

ISEAL is offering an exciting opportunity for a proactive and well-organised individual with a keen interest in research and sustainability to support ISEAL’s workstream on impacts and research. The role provides coordination support to research, events and learning activities and offers valuable exposure to ISEAL and our community members’ work. The successful candidate will be provided with the opportunity to gain a deep understanding of how market-based sustainability tools such as standards are catalysing global efforts to advance on critical social and economic sustainability issues. If you are looking to apply your existing coordination and research skills to work on sustainability systems and research, this role will provide you with some excellent insights and networks. 

ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet.  ISEAL’s Credibility Principles and Codes of Good Practice are used globally to guide the development of credible sustainability systems and to evaluate the credibility of sustainability claims. 

The main objective of the ISEAL´s impacts and research work is to gather, share, generate and disseminate credible and compelling research that helps ISEAL and its stakeholders understand the impacts and effectiveness of market-based sustainability approaches such as the use of standards, company approaches and other voluntary tools. A key mechanism to achieve this vision is the Evidensia platform evidensia(.)eco launched with partners in 2019. The maintenance, upkeep and growth of Evidensia as an independent and credible public good tool to share results and learning on market-based tools is a key responsibility this role.

The position will provide administrative and coordination support to the team and workstream including supporting research tracking, coding, delivery of learning events, communications, project management on special research projects and liaison with other ISEAL teams on collaborative work. Specific project assignments will change over time as ISEAL’s project portfolio evolves. 

To be considered for this role, you will have good research experience and an interest in using research to drive learning and improve practice. You will be highly organised and reliable, with attention to detail and an ability to take things forward within an agreed scope. You enjoy working on a varied and changing set of tasks related to an area of specialist knowledge and will thrive on engaging with complex systems and problems and learning more about topics related to sustainability standards.  You have a friendly and professional demeanour and are comfortable in your communications and interactions with colleagues and external stakeholders. You can bring sound research skills and a good level of work experience in roles focused on project administration, research or analysis, stakeholder engagement and communications.

The position will be based in ISEAL’s Impacts and Evidence workstream which sits within the Policy and Engagement Team.

Key Responsibilities we will entrust you with:

Project coordination and delivery support

• Coordinate project management processes, including implementation of procurement procedures, drafting contracts with consultants (based on ISEAL templates) and maintaining project-related systems
• Carry out background research, review documents, and gather and analyse information using templates and tools such as Excel
• Liaise with select external project partners to share updates and ensure smooth project management
• Contribute to outreach to project stakeholders, Community Members, partners & event attendees, answering and directing queries and scheduling appointments and virtual/ in-person meetings

Evidensia platform, communication and events

• Monitor and track relevant research for the Evidensia platform
• Code and upload content and resources onto the Evidensia platform
• Create social media content for Evidensia channels with guidance from manager
• Support production of team reports and research products
• Coordinate event and meeting logistics, both virtual and in person, and preparation of agendas, communication with participants etc.
• Support event and meeting delivery, including technical support, taking notes, follow up actions and dissemination of post event communications
• Liaise with other teams within ISEAL and with ISEAL members to share new research and provide updates on latest work
• Support drafting and production of relevant newsletters, website articles, and reports

Research, analysis and writing

• Carry out background and desk research support as needed for the team on Evidensia or special research projects
• Proof-read, edit, design, and format documents in Word and Powerpoint, using ISEAL templates
• Prepare slides and other communication material for the team for meetings

Experience, Knowledge and Attributes

• Experience working in a policy or research/analysis support role, in a highly collaborative environment such as an international NGO
• Understanding of sustainability systems and how they work to help deliver change
• Experience and comfort working with subject matter of a niche or specialist nature, possibly gained through data analysis, project communications, and/or the review and analysis of data sets, academic research, technical reports, and policy documents
• Strong organisational skills, and experience with administration, meeting coordination, logistics, contracts, budget tracking, etc.
• Confidence in communications with peers and external partners, comfortable in public speaking situations (e.g. webinars, workshops etc)
• Good time management and ability to organise multiple simultaneous tasks efficiently with precision and strong attention to detail
• Excellent written & spoken English, with proven ability to write clearly and concisely on a range of topics
• Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including regular international time-zone calls
• Ability to thrive in a dynamic work environment with changing projects and working with multiple project leads
• Proficiency in Microsoft Office suite, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)

Additionally desirable

• Knowledge of research methodologies, particularly systematic review
•  Experience using Wordpress and newsletter systems, preferably MailChimp

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org. 

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.

We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is an initial contract of one year with the possibility of extension

Working hours: Full time, 37.5 hours per week

Salary:   £30,000 – 34,500 per annum, depending on experience

Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

Are you passionate about volunteering?

YMCA East Surrey is looking to recruit a volunteer coordinator to drive the strategic objective of maintaining and building a culture of voluntary action.

Job Purpose:

To be responsible for coordinating volunteer recruitments, providing learning activities and providing volunteer management advice and guidance to staff who work with volunteers.

To establish positives relationships with volunteers to ensure they have a fulfilling volunteer experience.

To be responsible for transactional processes on the volunteer database ensuring it is up to date and delivers to meets the needs of volunteers and the organisation.

Main Responsibilities:

 -   To drive the strategic objective of maintaining and building the culture of voluntary action, empowering at least 300 volunteers per year by 2027.

– Lead recruitment and induction of volunteers for relevant services across the organisation by developing timelines for volunteer recruitments throughout the year.

– Lead on recruitment administration for volunteers including assisting with pre-employment checks and delivering induction course and on-boarding.

– To provide advice and guidance to service managers regarding suitability of potential roles with the relevant service managements.

– To provide effective and efficient administration of the volunteer databased ensuring all volunteer records are up to date.

– To maintain regular communication with volunteers, problem-solving and escalating any IT issues with the Head of Central Services as appropriate.

– To support line managers to ensure volunteers are aware of and adhere to YMCA ES policies, procedures, mission, vision, and values.

– To provide analysis as appropriate to the Head of Central Services on volunteer numbers, hours donated, activities and other metrics and impact measures.

– Ensure that volunteers have sufficient training, resources, and support to carry out their roles effectively, including developing and delivering a variety of reward and recognition activities to maximise engagement and retention of volunteers such as facilitating learning sessions.

– To promote the importance of volunteering internally through engagement activities, recognition schemes, and externally through recruitment drives, marketing and press campaigns, and other profile-raising activities.

– To obtain and provide analytics on volunteer engagement and facilitate peer group sessions to monitor progress of volunteers.

– To identify and oversee the design, development and delivery of relevant training, reward, and recognition activities to both upskill and retain volunteers.

– To work with the Head of Central Services to support the successful implementation of volunteer best practice and policy, to support the organisations strategic plan.

– Collaborate with the Head of Central Services and volunteers themselves to develop the volunteering programme, identifying and reducing barriers to volunteering and ensuring that all volunteering activity reflects YMCA ES values.

– To assist the Head of Central Services in the preparation of reports to the Senior Leadership Team and various committees as required.

– To assist the Head of Central Services in ensuring volunteer policies and procedures are maintained, up-to-date and fit for purpose.

– To support the coordination and delivery of key HR projects within the Department that will lead to the development of HR practices.

– To be responsible for the maintenance and storage of all volunteer data and records in line with the Data Protection Act and confidentiality.

– To develop and maintain effective relationships with all key stakeholders.

– To identify improvements and recommend these to the Head of Central Services for consideration.

– Any other duties as required by the line manager or Head of Department, which are commensurate with the grade/post

 – We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure.  We require you to understand and demonstrate this commitment and attend any required training

We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults).  We require you to understand and demonstrate this commitment and attend any required training

Seee attached JD and Person Spec

Hours of work: Full-time, A full-time working week would be Monday to Friday 9am-5pm with an unpaid break of one hour.

Location: Princes Road, Redhill, Surrey, RH1 6JJ.

Salary / pay rate: £28,000 to £30,000 per annum

Annual leave: 4 weeks per annum plus bank holidays. (Pro-rata for part time). The holiday year runs from 1 April to 31 March each year.

Benefits: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents. There is free parking available at the Princes Road site and YMCA East Surrey also operates a Bike to Work Scheme. There is a YMCA East Surrey defined contribution pension scheme. More details on request.

Closing date & interviews: 

Closing date Tuesday 30th April 2024 

The interviews to be held Wednesday 8th May2024 

£30,000 + 6% pension contribution (pro-rata)

Fixed term until 31st October 2024 with potential for extension depending on funding.

14 hours/week

We are looking for an enthusiastic and organised person to run our new Lewisham Asylum Hub: a drop-in service for asylum seekers living in the borough. You will coordinate and/or run social, educational and well-being activities for asylum seekers staying in hotels and initial asylum accommodation in Lewisham. With a great knowledge of local services, you will ensure asylum seekers are connected to local social and educational opportunities in and around Lewisham.

You will thrive in a busy environment and be able to manage lots of different tasks at once. You will understand how to create a safe and welcoming environment for refugees.

LRMN is a well established refugee and migrant organisation in London providing a range of services including specialist legal advice on immigration, housing and welfare benefits, counselling, health access, social and well-being activities, emergency supports and more. 

We offer our valued staff the following: 

• 26 Annual leave days entitlement (pro-rata) plus bank holidays

• days off between Christmas and New Year (normally 3 days)

• well-being support including access to Employee Assistance Programme and massages

•  hybrid working and cored hours.

Please refer to the job description and person specification. To apply, please complete our online application form which you can find on our website.

Deadline: 9am Monday 22nd April

Interviews: Thursday 25th April

Field Lane Job Description

Job Title: Senior Finance Coordinator

Salary: £37,500 plus Study Assistance

Responsible To: Finance Manager

Hours: 35 Hours per Week

Annual Leave: 25 days per annum

Location: Head Office – London Near Victoria

Job Purpose

To manage the day-to-day accounting and financial tasks, ensuring accurate recording of financial transactions, and providing support in the preparation of financial reports. This includes processing of both purchase and sales invoices and the reconciliation of the books of prime entry. You will assist senior members of the finance team at month end and year end.

Main Duties

1. Go through relevant financial procedures as necessary with new staff.

2. Set up and train new starters on the purchase order system.

3. Review and post all monthly petty cash and prepaid card returns per the management accounts timetable.

4. Maintain the Purchase Ledger making any changes necessary such as name and bank details with the necessary correct documentation.

5. Maintain the Sales Ledger making any changes necessary such as name and bank details with the necessary correct documentation.

6. To clear accounts payable queries daily

7. Answer queries via telephone and e-mail relating to creditors and payment of invoices.

8. Reconcile monthly the balances on the creditor ledger and supplier statements.

9. Prepare BACS run with supporting documentation

10. Document processes used in the Finance function to support the ongoing development of the department and ensure that potential efficiencies are maximised.

11. Support the of Director of Finance with the Business Partnering approach to non finance colleagues.

12. Reconciling the Aged Debt report at month end to the General Ledger ensuring all payments are allocated and providing notes on any outstanding debt and action being taken for recovery.

13. Collecting Payment and managing the credit control function for both Field Lane and Fun.

14. Ensuring all Fee invoices are properly raised accurately for all Client Services

15. Ensure all rent and service charges are billed accurately.

16. To act as a point of reference for guardians when it comes to invoices queries and rent and service charge increases.

17. Produce weekly report showing voids per project and distribute to senior management team.

18. Produce monthly analysis showing the fees received compared with fees expected by client and to raise any adverse variances with the director of finance.

General

· Complying with Field Lane’s policies and procedures at all times.

· Covering and supporting other members of the team as necessary.

· Attending and participating in team meetings and other meetings as required.

· Being proactive in reflecting on own performance and identifying and acting upon areas for improvement and development.

· Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by your line manager or other senior colleagues.

Person Specification

We need you to provide a covering letter to give evidence with supporting examples of how you meet the requirements in each point listed below.

Experience

· A formal finance qualification, or evidence of a significant period of study towards one.

· Experience of databases for the purposes of inputting and extracting information, report writing and design

· A proactive attitude

· To have demonstrable experience of working across multiple financial disciplines within a busy finance department

· Liaising with banks & auditors.

Skills, Knowledge and Abilities

· Willingness to undertake training and continuing professional development.

· Advanced experience of Excel spreadsheets skills including the use of and knowledge of complex formulae set-ups.

· Ability to plan, manage and organise own workload.

· Good interpersonal skills and an ability to communicate with staff at all levels across all departments.

· Team working.

· Computer literate, including Word, Excel, and Microsoft Office.

· Excellent written and numeracy skills.

· Sound analytical skills and the ability to apply those skills to problem solving.

· Adaptable to different situations

· Positive attitude towards disability.

· Commitment to the principles of equal opportunities and diversity