Database manager jobs near Holborn, Greater London (310)

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Top job
Crohns and Colitis UK
Hertfordshire 17.6 miles
£25,000 - £27,000 per year
Top job
The Mulberry Centre
Isleworth 9.71 miles
£33,600 - £42,000 per year
Can you grow and diversify our income, particularly from unrestricted sources, to sustain and develop our work and raise our profile.
Harris Hill Charity Recruitment Specialists
London 2.59 miles
£21.98 - 24.73 per hour
Harris Hill Charity Recruitment Specialists
London 2.59 miles
£26,526 - 30,395 per year
Understanding Recruitment Ltd
West Hampstead 4.03 miles
£27,000 - £30,000 per year
Blind Veterans UK
W1H, London 1.78 miles
£41,927.69 per annum
We are looking for an IS Project Manager/Business Analyst who will ensure the selection and implementation of new & existing applications.
London 0.9 miles
£48,250 per year
Impetus transforms the lives of young people from disadvantaged backgrounds
First Love Foundation
E14, London 4.71 miles
£30,000 to £32,000 pro rata
This is an exciting role for a professional with strong and comprehensive fundraising experience in both strategy and implementation.
The Avenues Youth Project
London 3.91 miles
£30,000 - £35,000 per year
Come and join a dedicated team to help run one of London's best respected youth clubs.
The Literacy Pirates
Dalston 2.91 miles
£25,000 per year
Page 1 of 21
Hertfordshire 17.6 miles
£25,000 - £27,000 per year
Permanent, Full-time
Job description

The role:

Following our recent migration to Dynamics 365 and DotDigital, this is an exciting role maintaining and developing Crohn's & Colitis UK’s Customer Relationship Manager (CRM) system and related processes, including all aspects of the supporter database with the support of the Database Manager.

About you: 
You're a calm, consistent and have flexible approach to work. You will have experience of maintaining a customer relationship database, extracting data and generating management information. You'll be able to understand data structures and process flows, along with having proficiency in MS Excel, MS Access and SQL.

You'll have excellent attention to detail, a high level of personal organisation and be comfortable working across all functions of the charity. The ability to quickly build relationships is vital and you will be analytical in approach and be prepared to challenge existing models.

If you like the sound of this opportunity, we would very much like to hear from you.

Key responsibilities:

Maintaining the CRM function at Crohn’s and Colitis UK. Including supporting all users with the following tasks:

  • Work with the Database Manager to maintain and develop the CRM
  • Work with users across the charity to ensure that the CRM is maintained on a real time basis and accurate at all times.
  • Create and provide data reports to internal stakeholders to help the charity consistently measure effectiveness across its business plan.
  • Support the generation of data needed to deliver external communications activities including direct marketing, membership and volunteering activities. Tools used include Dynamics 365, Power BI and North 52.
  • Support the Database Manager to ensure staff adhere to CRM policies and procedures, including data handling, data protection guidelines and the new GDPR guidelines.
  • Monitor CRM requests to ensure that issues are recorded, reported and actioned in a timely manner.
  • Be one of two key contact points with our CRM vendors, our email marketing vendor (DotDigital), and other vendors of ancillary software.
  • Identify and document learning opportunities and process improvements so we continuously learn and improve.
  • Provide hands on support and training for colleagues in the use of CRM, the online portal, the email marketing system and related software.
  • With the support of the Database Manager, identify, review and document improvements and updates to policies and procedures.

CRM Improvements

  • Perform administrative tasks required to support improving our CRM such as writing minutes to supplier meetings and maintaining and monitoring task lists.

IT Support

  • Spport the Office Manager and Database Manager in providing internal IT support.
  • Be a key liaison point with our external ICT and telephony support provider.
More about Crohn's & Colitis UK
Crohn's & Colitis UK

About us:

We’re Crohn’s & Colitis UK. And we’re fighting for improved lives today – and ... Read more

Refreshed on: 17 February 2020
Closing date: 03 March 2020
Tags: IT,Operations

The client requests no contact from agencies or media sales.

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