Database Marketing And Insight Manager Jobs in Hereford, Herefordshire
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Life:
Life's a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people - whoever they are - to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
- Crafting content that educates the public about pregnancy, pregnancy loss and our work
Our values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
We are looking for an outgoing and enthusiastic customer service professional with previous charity experience and experience of supporter relationship work to join our Fundraising team.
This is a new post that will oversee the development and implementation of a Supporter Experience strategy in line with income generation priorities and objectives.
We are looking for someone who is a data driven and innovative professional, passionate about delivering high class journeys for Life supporters with the overall aim of increasing net income and converting supporters into donors.
We are looking for a committed individual who can implement strategic plans and create operational business plans. You will manage and motivate a small team and have an advanced use and understanding of CRM databases to manage supporters and maximise their value.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays, (for full-time positions, pro-rated for part-time positions)
- Paid DBS check
- Birthday Leave
- Extra annual leave for long term service
- Length of service awards
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Our Values and Commitment to Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS) which is paid for by the Charity.
How to Apply:
If you think you have the skills to offer us, please send a CV and covering letter to Life jobs
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This new Legacies Manager role is an exciting opportunity to deliver Speech and Language UK's first proactive legacy programme, which is a key part of their new strategy.
For 1.9 million children in the UK, learning to talk and understand words feels like an impossible hurdle. Speech and Language UK helps children with communication disabilities and provides a unique combination of specialist therapy, teaching and care for children, information for families, and training for teachers and other professionals.
To deliver their new strategy, the charity have created several exciting new roles, all aimed at embedding a relationship fundraising approach to engaging and inspiring institutional, high net worth and long-term supporters.
As Legacies Manager, you will develop, manage and grow the organisation’s legacies portfolio, including securing legacy pledges and stewarding donors who have chosen to leave a legacy gift.
There is an option to work remotely (UK-based) or hybrid (2dpw in Islington office) for this 21 hours a week, part-time role – please discuss options and FTE implications with Joe.
As Legacies Manager, you will:
- Work alongside the Head of Philanthropy and Partnerships to develop and implement Legacies operational plans to maximize income in line with agreed targets
- Lead and manage relationships with legacy supporters to achieve and exceed income targets
- Provide insight and learning so that the charity can optimize its initiatives both in lifetime-giving and legacy fundraising
- Build and maintain excellent relationships with a portfolio of actual and potential legacy supporters
Ideal skills and experience:
- Proven track record in legacy giving
- Demonstrated success in developing and maintaining relationships with legacy supporters
- Strong understanding of relationship fundraising and legacy giving, including the latest trends and opportunities
- Passion to support Speech and Language UK’s mission and values
Benefits include:
- 28 days per year (including 3 Christmas closure days) plus all bank holidays. 2 additional days annual leave after 5 years’ continuous service
- Life Assurance – x4 annual salary
- Perkbox – Online and instore discounts ranging from retail to restaurants, cinema tickets and fitness.
- 24/7 employee assistance helpline, up to 4 structured counselling sessions, wellbeing resources and much much more!
- Free annual flu vaccinations
Harris Hill are delighted to be working with a dedicated, inspiring and forward-thinking healthcare charity and whose mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals; supporting services to help our beneficiaries; and drive research.
In this exciting role, you’ll help optimise and develop our supporter and member acquisition programme.
Reporting to the Head of Supporter Engagement, you’ll recruit, retain (welcome), and reactivate individual supporters and members, ensuring they have the best experience, maximising lifetime value. You’ll work closely with the Supporter Engagement Manager as required.
In addition, you’ll expand the acquisition portfolio, initiating and/or managing a variety of acquisition and reactivation methods and channels, attracting new audiences through methods such as Face to Face, Digital, Telephone fundraising, Weekly Lottery and Lead Generation.
- Do you have experience in developing and managing a range of direct marketing/fundraising channels and campaigns?
- Are you highly numerate and able to set and manage business plans and budgets?
- Do you have experience of using CRM databases and using data to provide audience insight?
- Have you got excellent communication and interpersonal skills and the ability to build effective relationships?
We’re looking for an innovative, highly organised, self-starter, with the ability to plan and deliver campaigns in a timely manner. You will have strong attention to detail and be able to manage multiple projects whilst working to tight deadlines.
This charity is able to offer home-based working across the UK.
Benefits include a competitive pension and holiday entitlement, life assurance, training and development investment, shopping discounts, cycle to work scheme and an Employee Assistance Programme.
If this is you, and you’re looking to join a fantastic organisation and team where you can really make a difference, we’d love to hear from you.
Want to know more? For more information on this opportunity including a job description please apply here now and a consultant will be in touch to discuss furhter.
Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Yes to Life empowers people with cancer to make informed decisions about their care options. For almost two decades, we have provided evidence-based information to those in need.
We believe in the benefits of a positive approach. Of course, a cancer diagnosis is frightening, but instead of talking about ‘victims’ and ‘battling with disease’, we feel that forward-looking optimism is crucial. We have seen the realistic hope that results from gaining access to information, and from being empowered to explore your individual needs and make your own choices to manage your condition, as you see fit.
Our role is to help people to decide what they want to do to help themselves – by providing information and referring them to qualified experts – and then to support them in their chosen path.
2024 marks the celebration for a very special year. Our 20th Anniversary Year, and we are looking for an enthusiastic community fundraiser to engage with donors and fundraisers to help with all the events that will happen during the year.
Job purpose
- To represent Yes to Life work, vision, and mission through the delivery of campaigns and fundraising initiatives.
- To work across the different fundraising channels (Community, Fundraising Events, and Individual Giving) to deliver the agreed financial targets.
- To build relationships with donors and fundraisers and offer stewardship that offers the best possible experience of supporting Yes to Life, increasing loyalty and further support.
- To attend fundraising events as required
- To work with the CEO and the rest of the Yes to Life team to develop new and imaginative fundraising activities using sector trends and insights.
Key responsibilities
- Work within agreed budgets to achieve the fundraising financial targets.
- To steward our fundraising supporters to maintain engagement and build loyalty.
- To provide a highly personalised approach to supporting Yes to Life’s fundraisers ensuring our supporters receive a positive experience throughout their fundraising activity including sending thank you communications and ongoing stewardship.
- To organise and deliver a calendar of fundraising activities that creates opportunities for supporters to engage with our 20th Anniversary Year celebrations and ensure participation and income targets are achieved.
- To develop the charity’s social media fundraising activity in collaboration with the Social Media Manager
- Collaborate closely with the CEO and the Marketing and Comms Trustee, to help plan and develop multi-channel campaigns including on and offline activity that inspire and engage existing and new supporters.
- To work with the CEO and the Marketing and Comms Trustee to produce campaign materials, share interesting stories and fundraising updates. Prepare content for newsletters, website, and social media.
- To ensure accurate recording of supporter information and reporting on activity through:
- Updating the charity’s database, e-tapestry, recording all donor contact and fundraising activity.
- To prepare regular income reports and updates as required.
- To keep up- to- date and comply with the rules as set by the Fundraising Regulator, GDPR (General Data Protection Regulation) and other relevant legislation and codes of practice and good practice.
- To keep up to date with changes and trends in the UK fundraising environment
- To undertake any other tasks required.
Person Specification
Qualifications, knowledge, and experience
Essential
- Demonstrable experience in Community Fundraising, Supporter Stewardship and Individual Giving.
- Proven record of accomplishment in delivering and meeting targets
- Self-motivated and able to work on own initiative.
- Well organised with attention to detail
- Ability to inspire and influence others to support Yes to Life
- Ability to manage several projects and tasks simultaneously and skilled at prioritising.
- Excellent verbal, written and presentation skills.
- Strong numeracy skills and ability to forecast and analyse fundraising results.
- Decisive and quick problem solver with the ability to adapt easily to change.
- Innovative outlook and a willingness to suggest new ideas.
Desirable
- Experience of producing fundraising reports for activity and outcomes
- Proven experience in delivering timely fundraising campaigns and initiatives.
- Fundraising database experience – preferably e-tapestry
Other
- Some travel to events will be required.
- Willing to work flexibly.
The client requests no contact from agencies or media sales.
Contract: Fixed term for 12 months with likely extension, full time, 37.5 hours a week. 0.8 FTE will be considered. We are happy to explore secondment or hosting arrangements with likeminded organisations, in the UK or internationally.
Salary: £27,000 – £30,000 depending on skills and experience, plus 5% employer pension contribution to INTRAC’s company pension scheme.
Location: Remote, with occasional together days and team meetings in person.
Application deadline: Midnight (UK time) Monday 15th April
About INTRAC
INTRAC exists to promote positive social change. We do this by strengthening the wider ecosystems of civil society support and also by supporting civil society organisations themselves. Through our collaborations we intend that these organisations can develop, engage with others, and do what they want to do, better. We have a global network of consultants delivering ethical and values-driven consultancy in areas such as organisational change and MEL. We also have a well-regarded training service offering open and in-house training.
About the role
As Network Development Coordinator you will play an essential part in building INTRAC’s network. This involves a range of duties to enable our network offer, focused on four broad areas:
· Coordinating a range of learning activity, exchange and community building
· Gathering insight, evidence, collective analysis for marketing and influencing
· Coordinating professional development support
· Brokering relationships and supporting consultancy opportunities
We are looking for a versatile and dynamic individual, passionate about connecting, working with and learning from people across different contexts, committed to equality, diversity and inclusion. You will have experience working with or as part of networks and can demonstrate experience in building relationships, bringing people together to share perspectives and learn online. You should enjoy gathering and analysing information and telling impactful stories. You should have an interest in supporting civil society, social justice, and have energy and an eye for detail.
In return we offer a competitive salary and benefits package, and the opportunity to work with an ethical and values-based non-for-profit organisation focused on positive social change.
The client requests no contact from agencies or media sales.