Database Support Officer Jobs in Cambridge
We are looking for a confident and driven marketer who is eager to join a hard-working and ambitious direct marketing team. As the fastest growing medical research charity in the UK, we’re proud that the direct marketing team is continuing to produce highly successful campaigns, driving income and acquiring the most engaged new supporters.
Working with different teams across the charity, you’ll be planning, managing and delivering direct marketing campaigns across a range of media including digital and print. You’ll also work with external agencies on our face-to-face fundraising campaigns. Activities in the acquisition portfolio are diverse; from developing the donor’s online user journey to delivering motivational training to fundraisers across the country, your campaigns will drive income and attract new, engaged supporters to the charity.
As well as running the day-to-day campaign activity, the post holder will be responsible for compiling regular reports, across a range of financial and non-financial KPIs. Alongside this, they will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda.
The successful candidate will have a desire to learn and develop, as well as the confidence to whole-heartedly launch themselves into an energetic team with ambitious goals.
You’ll be part of a team that works across a multitude of channels; speaking to range of audiences with one theme in common – compelling people to support our work and bring about life-changing dementia treatments.
Main duties and responsibilities of the role:
Campaign Management
· Plan, manage and deliver successful campaigns across a range of channels including face-to-face, digital and print.
· Successful management of fundraising agencies and suppliers; ensuring relationships are effective and productive.
· Deliver motivational fundraiser training and develop engaging fundraiser materials with agency stakeholders to ensure high-quality fundraising.
· Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activities, to include mystery shopping and call listening.
· Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible.
· Donation page monitoring, reporting and development, to include looking at ways in which to improve the donor’s online user journey.
· Continuous improvement through test and learn principles across all activities.
· Integration of campaigns across the charity to drive maximum value.
· Development of compelling communications and materials to support all activities.
Planning and Budgeting
· KPI tracking, trend analysis and interrogation of results at all levels.
· Live programme optimisation to ensure targets are met.
· Input to annual planning and development of individual giving campaigns.
· Assist Direct Marketing Manager with compilation of detailed income and expenditure campaign budgets.
· Work with Direct Marketing Manager in developing the Acquisition programme and strategy.
· Input to monthly forecasting and regular reporting across a range of financial and non-financial KPI’s.
Finance and Reporting
· Ensure daily campaign tracking and reporting.
· Routine end of campaign reviews and analysis.
· Ongoing reporting on long-term success measures such as attrition and ROI.
· Invoice reconciliation and processing for timely payment.
· Non-financial KPI trend reporting - such as opt-in rates and quality scoring.
What we are looking for:
· Reporting and ability to understand complex data sets.
· Understanding of compliance in fundraising.
· Campaign management.
· Briefing and working with external suppliers.
· Direct marketing across a range of media and routes to market.
· Copy writing and proof reading.
· Good organisational skills and the ability to prioritise workload.
· Focus on results and continuous improvement.
· Excellent attention to detail.
· Excellent written and verbal communication skills and the confidence to communicate with people of all levels.
· Agency management skills.
· Use of CRM or database systems.
· Strong team player and self-motivator.
· Flexibility to work some unsocial hours and willingness to travel independently.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £29,000 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 6th May 2024, with interviews likely to be held week commencing the 13th May 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply:
Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
The Clean Air Fund is looking to recruit a Finance Officer to join their team in London, Delhi or Accra. This is an exciting opportunity to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air pollution.
As Finance Officer with Clean Air Fund you will support the finance team with a growing organisation and complexity, helping to ensure that the financial processes and procedures of the Clean Air Fund run smoothly, efficiently and effectively, enabling other team members to be effective.
This role will be responsible for managing all expenses, payments and month end information and processes, such as accruals, bank reconciliations. In addition, they will manage a contracts database and reconciliations between the finance system and the grant management system.
To be successful in this role you will have;
- Experience of working within a finance team, in particular accounts payable
- Excellent numerical skills
- High quality written and verbal communication skills
- IT proficiency (most specifically in Microsoft Office and ability to learn new systems).
- A do-er, able to work at pace and respond to opportunities. Flexibility to adjust to shifting priorities and deadlines.
- Happy to work autonomously and with an instinctive pragmatic and problem-solving approach.
- Collaborative with strong interpersonal skills, quick to build relationships and influence others.
- Must maintain strict confidentiality when working with sensitive data and possess strong judgment in handling communications, expenses, and budgets.
- Willingness to identify problems and suggest resolutions, including providing advice on process improvements.
- Strong personal motivation to work in the not-for-profit sector and interest in environment, air quality, health.
- Skills required to work in a range of cultural and socio-economic contexts, adapting style and approach appropriately and in a culturally sensitive manner to maximise effectiveness.
For more information on this role, as well as the full person specification please see the job description
- Closing date – 1st May 2024
- Salary & Benefits - Depending on location:
- In UK £33,600- £39,899 gross per annum
- In Ghana - GHS 181,794 - GHS 233,511gross per annum
- In India - INR 2,161,494- INR 2,770,593 gross per annum
- First round interviews will be held w/c 13th May and second round interviews w/c 20th May.
- Type of employment - Permanent
- Applicants must be entitled to work in the location they have applied for (UK, India or Ghana). Clean Air Fund cannot support visa applications.
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Supporter Engagement Officer
Location: Tyndale House, Cambridge (Hybrid working available for the right candidate)
Hours: Minimum 3 days/22.5 hours per week (flexible up to FT hours)
Salary: £28,000 - £32,000 (dependent on experience) & competitive benefits
O.R: Occupational requirement to be a practising evangelical Christian
___________________________________________________________________________
Do you have experience of engaging and communicating with potential and existing charitable supporters? If so, we would be very interested to hear from you. This is a new and exciting role within a vibrant, ambitious small charity.
Tyndale House is a renowned institute for biblical studies and possesses one of the finest libraries for biblical research in the world. It aims to grow an international research community, to present the value of the Bible at the highest academic level, to resource the Church to understand and trust the Bible, and to promote informed attitudes to the Bible.
The Supporter Engagement Officer will play a key role in engaging, involving and inspiring all supporters of Tyndale House through building excellent relationships via a variety of communication channels. One of our ambitious plans for 2024 and beyond includes a capital campaign to rebuild our 1960s library into a state-of-the-art facility. We are looking for people to work with us to make this vision a reality.
The successful candidate will be integral to achieving our strategic priorities of generating income through repeat support, and providing exceptional journeys for our community of supporters, ensuring they feel valued and engaged. The role will provide strategic support to the Director of Engagement and work with the communications and development team to ensure that our outputs are cohesive and coherent.
The ideal candidate will have experience in a similar role, ideally within the Charity sector. He/she will be a self-starter, highly motivated and with the ability to work well as part of a team.
There is an Occupational Requirement for the post-holder to be an active, practising, evangelical Christian in agreement with the doctrinal basis of Tyndale House and living in accord with our Ethos Statement (as permitted under schedule 9, Part 1 of the Equality Act 2010).
If you feel this position fits your skills, personality and experience, and playing a role in fulfilling the purpose of Tyndale House appeals to you, then we would love to hear from you.
Please see the attached to read the full job description and our doctrinal basis and ethos statement.
To apply, please send a CV and Cover Letter, outlining your interest and suitability for the post. Please also indicate where you heard about this vacancy.
Closing Date for Applications: Tuesday 30th April 2024 at 12pm (noon) Start Date: ASAP
If you are interested in this position, please apply as soon as possible as we may interview candidates prior to the closing date.
The client requests no contact from agencies or media sales.
WHO WE ARE AND WHAT WE DO?
We are the UK’s student mental health charity. We challenge the higher education sector, health sector, and government to work with students when making decisions that impact them, and make them accountable for prioritising student mental health. In collaboration with students, we show sector professionals what effective student mental health looks like, and bridge the gap between students and the communities around them to ensure their voices are always heard.
By creating and curating resources, stories and tools, we empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We want to empower and inspire students to use their voice to share their stories and advocate for themselves.
ROLE PURPOSE
The Programme Support Officer (full-time, fixed-term contract for 18 months, with possibility to extend) will join the expanding Sector Improvement Team. They will provide vital logistical, financial and administrative support and coordination required to successfully run and deliver the University Mental Health Charter Programme and Award, achieve the Sector Improvement Team’s key objectives, and contribute to the whole charity’s mission and goals. This is an exciting opportunity to help the team scale the University Mental Health Charter, with the potential to impact 2.5 million staff and students across the UK.
From booking travel and accommodation, holding responsibility for the planning and administration of the Purchase Order sheets, to liaising with the many stakeholders involved in the assessment and programme processes, you will have an opportunity to be involved in an interesting, fast paced and exciting role.
KEY RESPONSIBILITIES
Logistical support
- Provide effective logistical and administrative support to the Sector Improvement Programme(s), working closely with the Sector Improvement Lead and Programme Managers to ensure the successful delivery of the programmes
- Support the the planning and delivery of key Sector Improvement Programme activities including online and in-person events, handling the administrative and logistical tasks e.g. venue booking and travel arrangements
- Support the Charter Award Process by managing logistics for assessors during Award site visits and handling related bookings
- Use of our Project Management tools to set and receive work, manage deadlines and workflows alongside colleagues to complete projects and Programmes in a timely manner, ensuring high quality of work
Financial support
- Assist in onboarding the University Mental Health Charter Programme by managing administrative tasks such as purchase orders and processing documents (e.g. MOUs, new supplier forms etc.) and outstanding payments
- Administer finances for our Sector Improvement programmes; issuing purchase orders and ensuring timely payments
- Work with finance colleagues to ensure correct processes and procedures are followed accurately and compliant with finance requirements, and identify areas for process improvement
- Act as a cardholder for the team, making online purchases such as accommodation and travel bookings and following policies, procedures and guidance in the correct and responsible use of the Student Minds card
Data and process administration
- Administer data processes for the University Mental Health Charter Programme and Award process, in line with Data Protection Guidelines
- Collate and analyse evaluation data from Sector Improvement events (online and in person), generating timely reports and make recommendations for programme improvement
- Create essential documents requested by the Sector Improvement Programme team to support programme delivery and scalability
- Provide support to the Sector Improvement Team and Award Managers to enable efficient Award Assessment accreditation processes
- Maintain key working relationships with our network of Assessors and University Award Leads, addressing queries, scheduling and minuting award panels, sharing actions with the team
Working together
- Work closely with the Programme Liaison Officer to successfully deliver all aspects of the role, including managing university relationships, ensuring tasks are picked between roles and when required
- Attend programme-related meetings, and maintain communications with programme participants and key stakeholders through maintaining and use of up-to-date database(s)
- Actively participate in the testing and embedding of new digital systems to improve programme efficiency and engagement
- Stay updated on developments in Higher Education and gather insights from sector partners to feed into team decisions
- Look for opportunities to develop systems and processes to improve ways of working and participate in discussions on the Sector Improvement Team development and improvement
Other duties
- Such other duties as may be reasonably prescribed by the organisation, appropriate to the grade and responsibilities of this post
- Attend regular team meetings with the Student Minds team and colleagues throughout the year as required
- Ensure compliance with Student Minds’ internal procedures and all external legal requirements
- Undertake training and attend conferences in a support capacity when Student Minds is delivering, and attend external conferences as a delegate where required
- Engage with and provide feedback on projects and strategic reports developed by other members of the team
- Work flexibly and undertake tasks to support Student Minds colleagues as needed
BENEFITS
- Generous annual leave allowance - 25 days’ annual leave, plus bank holidays, plus a 2-week winter closure
- Flexible working - we encourage all employees to reflect on when and where they work best and how they need to fit work around caring or other commitments.
- Wellbeing is at the heart of what we do - we support staff to implement Wellness Action Plans and offer 10% of weekly working hours for you to invest in your wellbeing.
- Access to Employee Assistance Programme - we also offer wellbeing support through an Employee Assistance Programme which provides a wide range of resources as well as confidential counselling.
- For other benefits and more information please see our website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The role
As Welfare Officer you will work alongside four National Support Coordinators, ensuring our members receive welfare and benefit related information, advice, and guidance via telephone, zoom meetings, and email.
We are looking for someone to work 9am – 5pm Monday to Friday. There will be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required.
Who are we looking for?
The successful candidate will have a minimum of 2 years’ experience of working within a similar role.
A keen interest in or a knowledge/experience of charitable support provision is essential.
We are a looking for an innovative self-starter to join our small national team of 16 staff. You must be an excellent communicator, with experience of using databases, ability to meet deadlines and work on your own initiative. If this sounds like you, we would love to hear from you.
Who are we?
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness, as it is a little-unknown condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the illness.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including access to specialist welfare and benefits advice.
Myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenia’s are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender, or nationality. Myasthenia gravis, ocular myasthenia, and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Investment in your personal and professional development
Only applicants with a tailored covering letter will be considered.
The client requests no contact from agencies or media sales.
Our ideal candidate will have a background within the charity/not for profit sector and experience in handling an investment portfolio. The role is home based with some travel in/around Hampshire and the IOW. Reporting directly to the CEO, this role is an excellent opportunity for someone looking for a new challenge and a step up. Our financial information is highly visible to our donors and grantees, so this role is a crucial enabler for the effective delivery of all areas of our work. The role will be overseen by a part time Finance Manager, who will produce management accounts, annual accounts, budgets, forecasts etc. Part time work will be considered for the right candidate.
The Finance Officer/Bookkeeper will be responsible for ensuring the delivery of accurate and timely finance administration, across two databases (currently Sage and Salesforce). This is a vital role within HIWCF, as high quality finance information is fundamental to our role and reputation in the region as a trusted partner for our fundholders and grantees.
Key Tasks
· Adding all payments transactions (grants, invoices, salaries, expenses, HMRC payments etc) to Sage and the bank accounts, ensuring all evidence is correct and payments are correctly authorised
· Adding all donation income to Sage and Salesforce, and working with other team members to ensure they are acknowledged appropriately
· Adding all quarterly investment income to Sage and Salesforce and reconciling across both databases, and to the investment house reports and bank account
· Regular reconciliations between Sage and Salesforce and bank accounts
· Ensure HMRC payments and gift aid claims are undertaken in a timely manner
· Manage banking records
· Monthly reconciliations for Bank account, purchase ledger, Sage, Salesforce, prepayments, accruals, salaries, PAYE, pension etc
· Monthly journals for non-cost items
· Manage pension with NEST and other ad hoc pension providers and manage insurances
· Ad hoc finance related tasks including reporting on returned grants, managing pension payments, insurances etc
· Any other appropriate tasks as directed
(Some of the functions listed may be shared tasks).
Please see our application pack attached for full details or visit our website.
Recruitment details and schedule
• Apply by sending a CV and covering letter to Jo Dakin, Office Administrator , see application pack for details. Please include details of three referees, one of whom must be your current or most recent line manager. (We will not contact them unless you are offered the role.)
• Please confirm in your application that you are eligible to work in the UK. If offered the role, you will be required to provide evidence of your eligibility.
• Applications close at 12 noon on Wednesday 24th April.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking an experienced and ambitious individual who can take on the role of Fundraising Officer.
Fundraising Officer
Location: Home-based
Hours of Work: 30 to 37.5 hours
Contract: Permanent
Salary: £24,000 to £26,000 per annum, pro rata
Reporting to: Head of Income Generation
Air Ambulances UK
Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.
Purpose of Post
The Fundraising Officer will be a key member of our ambitious and friendly Income Generation team helping to support the team across a number of national partnership income streams.
The role will have responsibility for responding to enquiries via post, email and telephone, and ensuring income and general information is captured accurately on Donorfy (CRM system).
Key Responsibilities
- Manage and develop a mixed pipeline of national partners and prospects including researching, making approaches, applications, and stewardship activities.
- Coordinate and support fundraising campaigns and events for partners.
- Responsible for welcoming, assisting and responding to enquiries AAUK receives over telephone, email, and post.
- Responsible for thanking national supporters, adapting, and personalising templates as needed to deliver high quality thank you letters in a timely manner.
- Enter and maintain accurate records on our fundraising database, Donorfy including financial information and to proactively identify how to improve processes.
- Provide general administrative support across the team as required.
Benefits
- 36 days annual leave including Bank Holidays FTE
- Access to an employee assistance programme
- Work from home allowance
- Access to the Blue Light Card and Blue Light Events
- Pension contributions
- Development opportunities
Closing date: Please do not delay your application as we will be reviewing applications when received and scheduling interviews as soon as possible.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role.
TO APPLY:
If you feel you have the skills and experience we’re looking for, please apply now!
Please read the attached Job Description before applying by CV and covering letter. Your covering letter should clearly and succinctly demonstrate how you meet the person specification.
Commitment to Diversity & Inclusion:
AAUK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.
No agencies please.
If you feel you have the skills and experience, we’re looking for, please apply now!
Application is by CV and covering letter. Your covering letter should clearly and succinctly demonstrate how you meet the person specification.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The NI is looking for its next Events Officer to oversee the setting up and online booking of a range of events – mainly conferences and dinners – as well as overseeing the subscriptions to its Journal. The role is a busy one and the person recruited with require good experience with events booking CRMs as well as working with volunteers and other team members in a small team.
Responsibilities
Main duties include:
Manage all event bookings administration, including:
o Set up of online booking for events through CRM
o Set up and maintain webpages for each event through CMS adding sponsor logos and additional information as required.
o Ensuring invoices for events are issued and paid, updating any on CRM that were issued manually including sponsorship events
o Ensuring relevant communications such as joining instructions are circulated to attendees
o Issue sponsorship contracts, invoices and monitor payments of same
o Providing support for delivery of events including producing delegate lists, dietary requirements etc
o Liaising with suppliers and stakeholders to ensure all events run smoothly.
Manage the admin and event email inboxes, answering all queries in a timely and professional fashion; forwarding queries to colleagues as appropriate where outside your area of expertise.
Assist in maintaining the CRM to ensure data quality eg by removing duplicates, amending incorrect details, updating information and resolving login issues.
Work closely with the Branch Representatives and the Marketing and Communications Manager to set up all events including paid-for and free-to-attend, plus any external suppliers where necessary.
Manage all journal subscriptions including renewals and responding to subscription enquiries.
Actively recruit new subscribers for Nuclear Future.
Manage credit control for events and journal subscriptions and actively work to manage debtors ensuring all invoices are paid.
Undertake any ad-hoc tasks as directed by the CEO to ensure a smooth-running organisation.
Skills and Experience
Essential
Strong IT, written and verbal communication skills
Knowledge of database and/or events administration
Strong time management and organisation skills; ability to manage projects to deadlines and to manage a number of tasks simultaneously and autonomously
A confident attitude, willingness to learn and enthusiasm to take on new tasks as needed
Attention to detail
Experience of working with volunteers is desirable.
Salary: £28-31,000
Benefits: 25 days’ leave + one day’s birthday leave, optional compressed working scheme (9-day fortnight), pension, private medical cover and death in service benefit.
Reporting to: CEO
Location: the NI has no office so the successful candidate will work from home. They will be expected to travel to London once a month for team meetings and there may be other very occasional travel around UK as required.
Type of role: This is designed as a permanent full-time role but previously has been performed as a part-time role which could work again.
How to apply: CV and covering email/letter by 24 April 2024. The NI strives to be an equal opportunities employer so please also complete our EDI monitoring form and return this separately.
The client requests no contact from agencies or media sales.
WHO WE ARE AND WHAT WE DO?
We are the UK’s student mental health charity. We challenge the higher education sector, health sector, and government to work with students when making decisions that impact them, and make them accountable for prioritising student mental health. In collaboration with students, we show sector professionals what effective student mental health looks like, and bridge the gap between students and the communities around them to ensure their voices are always heard.
By creating and curating resources, stories and tools, we empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We want to empower and inspire students to use their voice to share their stories and advocate for themselves.
ROLE PURPOSE
The Programme Liaison Officer (full-time, fixed-term contract for 18 months, with possibility to extend) will join the expanding Sector Improvement Team. They will provide vital administration, communication and digital liaison and support required to successfully run and deliver the University Mental Health Charter Programme and Award, achieve the Sector Improvement Team’s key objectives, and contribute to the whole charity’s mission and goals. This is an exciting opportunity to help the team scale the University Mental Health Charter, with the potential to impact 2.5 million staff and students across the UK.
This role will include responding to queries, liaising with assessors, universities and general enquiries. The post holder will be responsible for working with the team to develop and monitor our HUB and digital platforms, for developing regular newsletters and working with colleagues to liaise with the many stakeholders involved in the assessment and programme processes.
Key responsibilities
Liaison support
- Provide effective liaison and administrative support to the Sector Improvement Programme(s), working closely with the Sector Improvement Lead and Programme Managers to ensure thesuccessful delivery of the programmes
- Support the planning and delivery of key Sector Improvement Programme activities such as the Winter Panel and the recruitment of the Award Assessors, CPD training and responding togeneral enquiries
- Act as the first point of contact for key stakeholders’ inquiries through the Charter Inbox and Student Minds’ Hub
Digital and resources support
- Utilise project management tools to manage work, deadlines and workflows alongside relevant colleagues to ensure timely and quality programme delivery
- Support the development of resources and documents for the charter, including newsletters, HUB announcements, Charter Handbook etc.
- Work closely with the Comms and Digital Team internally to develop and communicate clear timelines and resources needed throughout the year
- Support the annual onboarding of the Charter Programme, supporting the administrative tasks for the process, including some financial support. Lead on bringing together and distributing key documents such as welcome packs, Charter Framework documents etc.
- Support the coordinator (Programme and HUB) to onboard universities and Assessors to the HUB, and develop and grow the platform for members
- Update and oversee the Sector Improvement annual calendar of events and key activities/deliverables and share with the wider Student Minds team, identifying where dates may need to be moved
- Actively participate in the testing and embedding of new digital systems being led by the Digital
- Product Manager to increase efficiency and engagement for the Sector Improvement Programme and organisation as a whole for example collating product requirements
Financial support
- Work with the Programme Support Officer and finance colleagues to ensure correct processes and procedures are followed accurately and compliant with finance requirements
- Act as a secondary card holder for the team, making online purchases such as accommodation and travel bookings and following policies, procedures and guidance in the correct and responsible use of the Student Minds card
Data and process administration
- Administer data princesses for the University Mental Health Charter Programme and Award process, in line with Data Protection Guidelines
- Collate evaluation data from Sector Improvement events (online and in person)
- Create essential documents requested by the Sector Improvement Programme team, to support programme delivery and scalability
- Use our database(s) to manage relationships and communications with programme participants and key stakeholders, ensuring it is always up-to-date
- Support the Sector Improvement Team and Award Managers to enable efficient Award
- Assessment accreditation processes
- Maintain key working relationships with our network of Assessors and University Award Leads, addressing queries, scheduling and minuting award panels, sharing actions with the team
Working together
- Work closely with the Programme Support Officer to successfully deliver all aspects of the role, including managing the relationships with universities and logistical aspects (e.g. bookings, finances), ensuring tasks are picked between roles and when required
- Work closely with colleagues in the Student Space team and Training teams to embed cross- programme working within Student Minds.
- Attend various programme-related meetings, actively contributing ideas to continually develop our Programmes
- Stay updated on developments in Higher Education and gather insights from sector partners to feed into team decisions
- Look for opportunities to develop systems and processes to improve ways of working and participate in discussions on the Sector Improvement Team development and improvement
BENEFITS
- Generous annual leave allowance - 25 days’ annual leave, plus bank holidays, plus a 2-week winter closure
- Flexible working - we encourage all employees to reflect on when and where they work best and how they need to fit work around caring or other commitments.
- Wellbeing is at the heart of what we do - we support staff to implement Wellness Action Plans and offer 10% of weekly working hours for you to invest in your wellbeing.
- Access to Employee Assistance Programme - we also offer wellbeing support through an Employee Assistance Programme which provides a wide range of resources as well as confidential counselling.
- For other benefits and more information please see our website.
The client requests no contact from agencies or media sales.
Reporting to the Grants Manager, the main objective of the Grants Officer is to secure income for the Wildlife Trust by initiating, managing and developing a portfolio of bids and applications to a variety of funders. Responsibilities will include:
· Crafting well-written persuasive applications to grant-making trusts and foundations, local authorities, community foundations and wind and solar farm funds to secure core income for the Trust
· Researching and identifying new sources of grant funding, mapping out funder criteria, guidelines and potential to fund Trust work
· Developing relationships with new and existing funders to encourage increased support by sending regular reports, updates and invitations to events
· Working closely with administration and finance teams to ensure accurate recording of income received
· Recording all correspondence with funders on our database (Charity CRM), for which training will be provided
We are working to stop nature's decline and make Bedfordshire, Cambridgeshire and Northamptonshire wilder
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Rape and Sexual Abuse Support Centre (Rape Crisis South London) is looking for a committed, professional and skilled Helpline Support worker to provide high quality emotional support, information and signposting in our Support Line team.
The 24/7 Rape and Sexual Abuse Support Line is a partnership between Rape Crisis England and Wales, the Rape and Sexual Abuse support Centre (RASASC - Rape Crisis South London) and two other Rape Crisis Centres (ARCH Teesside and Lincolnshire Rape Crisis). The post-holder for this role is employed by RASASC (Rape Crisis South London).
The post-holder will provide emotional support, information and signposting to survivors of any form of sexual violence, of any gender, aged 16 and upwards, and their supporters via phone calls and chats. Helpline Support Workers also provide support to colleagues and volunteers as part of their daily duties. Helpline Support workers have experience of either providing emotional support on a telephone helpline or experience providing support to survivors of sexual violence. You will also need to have good knowledge and understanding of the impact of sexual violence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
A medium sized health education charity is seeking a Finance Officer on a full-time, permanent basis.
The organisation is an established charity that provides information and guidance on various aspects of veganism. Services range from general advice on vegan lifestyle – diet, travel, shopping etc, campaigning activities, additional services to charity members, and the certification and labelling of products based on their internationally recognised Vegan Trademark.
The organisation has around 65 staff with a turnover of around £4 million annually. Their central offices are in Birmingham, however this role can be taken on almost exclusively remotely – it is anticipated that there will be approximately 6 journeys per year required either to the Birmingham office or another mutually agreeable location – for staff events and meetings.
The role sits within a small finance team of 3, and will be highly varied covering most aspects of transactional finance. The starting salary is between £29,413 - £31,508, however they have regular salary reviews and growth in the role is possible. They also have an excellent benefits package including a pension scheme, employee assistance programme, 28 days leave + bank holidays, plus additional leave available as part of a sustainable transportation climate perks policy.
The ideal candidate will be AAT part-qualified with experience in a similar Finance Officer level role. Exposure to double-entry bookkeeping and an understanding of charity finance would be an advantage. Experience with Sage accounting is also useful. The organisation is a flexible employer and although the role is ultimately permanent they welcome applicants wishing to be considered on a part-time basis as part of a job share, and will also consider candidates on a shorter term fixed term contract basis if this is preferable to a permanent contract initially.
It is expected that staff adhere to a vegan lifestyle as much as possible, however being vegan is not a pre-requisite.
Typical duties will include:
-Work closely with the sales team and raise invoices in accordance with the sales process.
-Support the credit control function and chase outstanding payments for renewals and new business.
-Provide up-to-date debtor ledger reports as required.
-Process invoices and expenses for payment ensuring adherence to internal purchase policies and procedures.
-Provide support and guidance to staff members and chase outstanding documentation to ensure correct processes are always followed.
-On a weekly basis, process supplier payments and staff expenses online ready for authorisation.
-Support the reconciliation of bank accounts, credit cards, merchant platforms and aggregators.
-Maintain responsibility of designated balance sheet codes and assist with the preparation of month-end reporting.
-Ensure balance sheets are kept up to date in readiness for year-end and annual audit.
-Work closely with the Finance Manager and support the Auditor during the annual financial audit.
-Assist with the development of financial policies, streamline processes, production of working instructions and training materials.
-Support the development of financial business critical systems and processes to increase efficiency and improve user journeys.
-Investigate, report and where necessary make improvements to minimise non-compliance to ensure robust policies and procedures.
-Support the Finance Manager and make suggestions for continuous improvement of systems and processes to support business requirements.
-Support the management of the finance mailboxes and respond to emails in a timely manner.
-Act as the first point of contact and provide timely responses to internal and external stakeholders, customers and suppliers by email and over the telephone.
Candidate requirements:
-AAT part or fully-qualified
-Minimum of 2 years’ experience in a customer service environment.
-Good working knowledge of day-to-day transactional finance, including all aspects of purchase and sales ledger, credit control, bank reconciliation, balance sheet reconciliation and journal entries.
-A working knowledge of VAT.
-Excellent customer service skills.
-Experience of using accounting software – Sage Cloud /Sage Intact desirable
-Knowledge and experience of working with databases and CRM systems.
-An understanding of charity finance is desirable but not essential
Closing date: Thursday 25th April
Interviews: W/c 29th April
Please send your CV for further consideration.
We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Preston area.
This role will deliver Kidney Care UK’s Patient Support and Advocacy service in the Preston region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.
Based at home (laptop and mobile phone provided), you will be expected to travel independently across the Preston area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.
We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.
The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.
Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.
Please apply through CharityJob with a CV and covering letter.
The client requests no contact from agencies or media sales.
We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support across Dorset.
This role will deliver Kidney Care UK’s Patient Support and Advocacy service in the region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.
Based at home (laptop and mobile phone provided), you will be expected to travel independently across Dorset and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.
We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.
The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.
Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.
Please apply through CharityJob with a CV and covering letter.
The client requests no contact from agencies or media sales.
Description
We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support across the Gloucester region.
This role will deliver Kidney Care UK’s Patient Support and Advocacy service in the region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.
Based at home (laptop and mobile phone provided), you will be expected to travel independently across the Gloucester area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.
We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.
The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.
Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.
Please apply through CharityJob with a CV and covering letter.
The client requests no contact from agencies or media sales.