Headway East London is currently looking for Community Support Workers to join our team, working one to one and collaboratively with survivors in their own homes and the local community.

All of the roles and skills at Headway East London contribute to our success. If you are interested in the role and you think you don’t have all the desirable experience but are passionate and care for our community and have skills you think will be beneficial to Headway East London we would still love to receive an application from you.

The closing date for applications is Wednesday 3rd February at 5pm. Interviews will commence the week beginning 15th February 2021.

Opportunities for Support Workers in Lewisham

Are you a caring person looking to make a real difference?

Do you want a career where you can change lives?

This is a great opportunity to work for an ambitious charity committed to making a difference to the lives of people with learning disabilities and mental health challenges.

We are looking for Support Workers who are highly motivated people, willing to go the extra mile to support adults to enjoy an active and fulfilling lifestyle.

We have positions available in Lewisham. For some roles, it would be desirable for people who can drive, and who would be willing to drive the vehicles of people we support.

As a Support Worker, you will support people with learning disabilities, autism and/or mental health challenges to have control over and choice about their lives and to contribute to the community as equal citizens.

You must demonstrate the right attitude to support people with learning difficulties and mental health challenges. We would prefer people with experience in a paid or voluntary capacity, but the right attitude is more important.

As a Support Worker, you will get to know the people we support, what is important to them and how they want to be supported so that they are in control of the support they get. You must be willing and able to work with people who have a variety of different behaviours, including behaviour that may challenge the service.

A person-centred approach to working is essential and you must be willing to work flexible hours to meet the demands of the services. Flexible hours may include evenings, weekends, early mornings, late nights, sleeping-ins, bank holidays and supporting people to go on holiday as required.

Support Worker | Healthcare | Mental Health | Learning Difficulties | Behaviour | Charity | Care | Support | Learning Disabilities | Autism

Benefits

• 22 days annual leave, plus bank holidays
• Cycle to work scheme
• Employee helpline
• Contributory pension scheme
• A supportive working environment where training and progression is encouraged
  

Essential Skills

• Positive, kind and caring attitude towards individuals with disabilities.
• Person centred and committed to providing a quality service and being a positive role model to people supported by our team.
• Ability to work flexible shifts, including night cover, early morning, evenings, weekends and bank holidays.

The closing date for this role is 25/01/2021

About Company

Three Cs stands for 'Control and Choice in the Community' for people with learning disabilities, autism and/or mental health challenges. We support people to have control over and choice about their lives and to contribute to the community as equal citizens.

Main Purpose of Job

Mind in the City, Hackney and Waltham Forest, working in partnership with Turning Point and Antidote, provide the City and Hackney Recovery service.  The service is based in each of City and Hackney’s neighbourhoods in order to be accessible, local and inclusive.  A full integrated service, shaped by the community needs and voices of service users, carers, families, communities, all staff and volunteers will contribute to recovery, social inclusion and improving the quality of life of all our service users in the City of London and Hackney borough. The service has three elements:  Out There, Everywhere- specialist outreach, in reach and engagement, Building Blocks- low, medium and hi intensity support pathways, and Get Connected- building on our local, person and shared assets to provide recovery capital and peer support. This role will lead community research on local issues that can affect substance use, enabling better targeting of resources to meet unmet demand or need in different localities. The role will also support service development through developing feedback channels and engaging with local communities to ensure the service offer is responsive.

Main tasks and responsibilities

• To hold a caseload to support people with recovery from addiction and prevent substance use
• To deliver MindCHWF psychosocial interventions 
• Developing strength-based recovery plans with individuals that are comprehensive, person-centred and individualised based on a clear assessment of that individual’s needs and circumstances   
• Involving individuals and their family/advocates in the planning of the individual’s care  
• Completing accurate, person-centred and individualised risk assessments  
•  Holding frequent key work sessions  
• Providing person-centred care that reflects the rights, preferences and choices of individuals in an environment that is safe, healthy and maintains the individual’s dignity and well-being  
•  Administering prescriptions in accordance with stated policy and procedure and the client’s needs  
• Providing an environment that is free from abuse or neglect, observing agreed safeguarding practices 
• Identifying and promoting appropriate opportunities for individuals to engage with their community. (g. Employment, Training and Education, volunteering etc)  
• Reviewing and monitoring the individual’s recovery through regular recovery plan reviews that ensure continued relevance of interventions.  Engaging in regular 1-2-1 supervision and clinical team meetings 

To apply, please visit our website and complete the application form and email to HR. No late applications will be accepted unless an extension is needed as a reasonable adjustment for disability. Should this be the case, please email HR to let us know. Interviews will be held the second week of February.

Mind in the City, Hackney and Waltham Forest is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. 

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please make sure you fill out the Equal Opportunities portion of the application form. 

We at Mind CHWF want to assure you that your privacy and the security of your data is our top priority. It always has been, and it will continue to be, as we refine our policies and internal processes. Please take a moment to read through our applicant’s privacy notice. 

Opportunities for Support Workers in Redbridge and Newham

Are you a caring person looking to make a real difference?

Do you want a career where you can change lives?

This is a great opportunity to work for an ambitious charity committed to making a difference to the lives of people with learning disabilities and mental health challenges.

We are looking for Support Workers who are highly motivated people, willing to go the extra mile to support adults to enjoy an active and fulfilling lifestyle.

As a Support Worker, you will support people with learning disabilities, autism and/or mental health challenges to have control over and choice about their lives and to contribute to the community as equal citizens.

You must demonstrate the right attitude to support people with learning difficulties and mental health challenges. We would prefer people with experience in a paid or voluntary capacity, but the right attitude is more important.

As a Support Worker, you will get to know the people we support, what is important to them and how they want to be supported so that they are in control of the support they get. You must be willing and able to work with people who have a variety of different behaviours, including behaviour that may challenge the service.

A person-centred approach to working is essential and you must be willing to work flexible hours to meet the demands of the services. Flexible hours may include evenings, weekends, early mornings, late nights, sleeping-ins, bank holidays and supporting people to go on holiday as required.

Benefits

• 22 days annual leave, plus bank holidays
• Cycle to work scheme
• Employee helpline
• Contributory pension scheme
• A supportive working environment where training and progression is encouraged
  

Support Worker | Healthcare | Mental Health | Learning Difficulties | Behaviour | Charity | Care | Support | Learning Disabilities | Autism

Essential Skills

• Positive, kind and caring attitude towards individuals with disabilities.
• Person centred and committed to providing a quality service and being a positive role model to people supported by our team.
• Ability to work flexible shifts, including night cover, early morning, evenings, weekends and bank holidays.

The closing date for this role is 25/01/2021 at 9AM.

Desirable Skills

About Company

Three Cs stands for 'Control and Choice in the Community' for people with learning disabilities, autism and/or mental health challenges. We support people to have control over and choice about their lives and to contribute to the community as equal citizens.

At Depaul UK we currently have an exciting opportunity for a Support Worker to join our Southwark based team. You will join us on a full-time, permanent basis, and in return, you will receive a salary of £23,108 per annum + pension & other benefits.

Depaul UK helps people around the UK who are homeless, vulnerable and disadvantaged, with a special focus on young people. We are now looking for locum Project / Support Workers through Accommodation, Floating Support, Family Mediation, Administration, and Nightstop.

We are a homelessness charity with the largest network of emergency accommodation for young people in the UK, making a difference to the lives of thousands of young people each year. We are unique, innovative and very passionate about what we do, working in the very heart of local communities.

Benefits of joining us as our Support Worker:

- Competitive salary
- 26 days of annual holiday plus bank holidays
- Contributory pension scheme
- Life assurance

The Support Worker role:

This role includes supporting our young clients while homeless, at risk of homelessness or in their own tenancies. The post-holder will hold a caseload and will ensure that clients are working towards goals which will lead to further independence. It will also involve working closely with local organisations, statutory services and support agencies to gain the best possible outcomes.

The official job title for this post is Progression Coach.

What makes the Support Worker role exciting?

- A full induction and training to enhance the ‘hard’ and ‘soft’ skills required’
- Training in the Depaul Endeavour model
- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner
- Access to a total rewards package including a health plan and generous pension contributions

What will ideally support your success as our Support Worker?

- A commitment to the ethos and values of Depaul including the organisation’s policies and procedures
- Excellent IT and reporting skills
- Experience of working with people who are categorized as high risk or have complex needs such as mental health issues, drug and alcohol misuse, domestic violence
- Knowledge and understanding of the criminal Justice and benefits system
- Able to demonstrate a clear understanding of safeguarding requirements and professional boundaries

Closing date:  Wednesday 27 January 2021 at 12:00 pm
Interview date: TBC

So, if this sounds like the perfect opportunity for you and you’d like to become our Support Worker then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

Support Worker

As well as our existing contracts, we expect to launch a number of new projects in 2021 and so are looking for people who can commit to full or part time hours (3 days per week) for three months (and possibly longer) as well as bank staff.

Support Worker Responsibilities:

As we are looking for bank staff as well as those who can make a firmer commitment to part-time or full-time hours, this is an ideal opportunity for anyone studying, with caring responsibilities or who already has a part-time job and we would welcome a discussion on how this work could fit around the other commitments in your life. As well as offering flexible working from the start of your employment, our staff benefits include access to mental and emotional health support via our partner agencies and opportunities to further develop your skills, including by our own excellent in-house training. Our culture is open and we encourage everyone to contribute to the direction of the organisation. Successful candidates will have to undertake a DBS check.

Support Worker Requirements:

To be considered for this role, you must be qualified in Information Advice & Guidance (IAG) to level 3 or have an equivalent qualification or have at least one year’s experience of IAG in a role supporting / mentoring clients to develop a plan to improve their situations. You should be a great communicator with a naturally coaching style and the ability to provide a service that is welcoming to all. You will have insight into the needs of vulnerable people from diverse backgrounds and understand the need for confidentiality when working with personal information.

You must be a competent user of IT, including email and using the Internet, as well an organised administrator. It is absolutely essential that you share our values. It would be helpful if you have an understanding of discrimination and equality and diversity issues, including those not set out in law such as the ‘poverty premium’. An understanding of housing rights would also be an advantage..

The ability to speak Arabic, Bengali, French, Gujurati, Polish, Punjabi, Romanian or the language of another group that is affected by financial and digital exclusion would be an advantage.

About Clean Slate Training & Employment CIC :

Clean Slate is an exciting and innovative social enterprise working towards a world where everyone can provide for themselves and their families, where society addresses everyone’s needs and where it does not cost more to be poor. We believe in fair opportunity for all so anyone willing and able can access employment. We enable people to improve their financial wellbeing, supporting them to access the help they need to manage their money well and find work. Clean Slate, in partnership with Quids In! magazine, is re-writing the rulebook on helping low income households to become better off.

Clean Slate is expanding. We are looking for Support Workers to join our team to support us in delivering remote services for people who are struggling with their finances: the risk of debt, rent arrears and ultimately even homelessness. You will make contact with new referrals by phone and email and provide information, support and guidance, including signposting them to specialist advice and regulated bodies. You will help people to use digital tools to be better off. You will support clients to build their skills, take control of their finances and find employment. You will work with partner agencies and statutory bodies in the local area and will assist us with the money skills and employment workshops and training run by our tutors.

Location: London

Salary: £25,650 per year including London Weighting, £22,500 per year for applicants based outside London, Pro rata for part-time hours

Type: Full Time, Part Time and Bank Staff, 3 months Fixed Term Contract

You may have experience of the following: Support Worker, Care Staff, Residential Care Worker, Challenging Behaviour, Social Care Worker, Community Services, Care Assistant, Healthcare Assistant etc.

Ref: 96372

Project / Support Worker - Young People's Services

Are you passionate about supporting young people into independence? Do you have the drive, aptitude and personal qualities which will encourage and coach our residents into developing life skills and to manage living independently? Then read on.

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

We currently have really exciting opportunities for you to join our Young People's Services team in Greenwich.  Working within a supported accommodation setting, you will provide a safe and nurturing environment for around 100 young people.As a Project/ Support Worker your responsibilities will also involve you developing, supporting and motivating the young people we house.

We run services that are creative, responsive and that provide a foundation which empowers our young people to achieve their aspirations and make positive and sustainable life changes. You will be crucial to making that happen.

So if you think you have what it takes, especially if you have experience of working with young people - e.g. within in a YOS or Children's Residential Services, then we would love to hear from you. 

This role is shift based and will require some weekend work & bank holidays. 

Closing date for applications: 4th February 2021 (at Midnight)

Interviews to be held: 17th February 2021

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited.  In the London Homelessness Awards 2019 one of our Projects was commended for their work.

Trainee Support Worker - Young People's Services

Are you seeking an opportunity to develop or start a career in youth work; working in a role where you can play a part in supporting young people to lead a fulfilling life?  Then this could be the post for you.

We currently have exciting opportunities for you to join SHP as a Trainee Support Worker, working within our Young Persons supported accommodation services in Lewisham and Greenwich.

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

Within our range of supported accommodation services for young people (16 +), we aim to prepare them for independence and positively impact their quality of life.   These services provide temporary and longer-term accommodation for people who may have associated difficulties relating to mental health, complex support needs and trauma.

As a Trainee Support Worker, you will be working in a varied and rewarding role; amongst a committed and supportive team that aims to run services that safely house our young people, whilst working with them to achieve their aspirations and make positive and sustainable life changes. You will be crucial to making that happen.

Through your training you will learn how to provide support to clients, which will enable them to achieve the objectives they have jointly created in their support and action plans.  This will also include supporting clients with routine tasks and their goals relating to training, education or employment.

You do not need to have previous or formal experience working in youth services or in an accommodation-based service. What we are seeking are people with transferable skills and experience gained from a varied background, who will demonstrate a commitment and passion for the work that we do.  Ultimately, we are looking for people who are creative thinkers, motivated and able to inspire our young people into leading successful lives. 

In return, we will provide you with a comprehensive induction and plenty of opportunity to learn on the job; through formal training, reflective practices and from experienced colleagues. 

As a Trainee Support Worker, you will be working a shift rota, which will involve working early, late and some weekends. There may also be occasional lone working within this role.

Closing date for applications: 8th February 2021 (at Midnight)

Interviews to be held: 23rd February 2021

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited. 

The postholder will be responsible for the delivery of high-quality advice and coaching services to support participants to secure and/or progress in employment and for developing relationships with local partners to enable participants to access employment, training and volunteering opportunities.

• Hours: Part-time, 22.5 hours per week
• Contract: Fixed-term until August 2021
• Pay band: £25,052
• Annual leave: 30 days per year (pro-rata)
• Deadline to apply: 20 January 2021

Floating Tenancy Support Worker – Homelessness

Are you proactive and dynamic in your delivery of support to adults at risk?  Do you have strong communication skills and the ability to manage your time effectively?  If the answer is yes, this could be the role for you.

SHP is offering an opportunity to a highly motivated, experienced and creative individual to join our team of Floating Support Workers in Lambeth.  As the post holder you will work within the Lambeth Tenancy Support team, providing high quality client-focused support and working with a generic client group. 

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment. 

Through the provision of intensive and short term support to vulnerable people living in Lambeth tenancies and the private rented sector, you will play a key part in the work towards reducing the risk of repeat homelessness, preventing tenancy breakdown and homelessness, and promoting independence and social inclusion.  You will have the abilities to translate this into positive outcomes for our clients. 

To be successful you will also have: 

· A demonstrable understanding of some of the issues that can arise, when working with vulnerable people with a range of backgrounds and support needs.

· Strong organisational skills, the ability to be self-motivating, work under pressure and be able to prioritise different areas of work according to need. 

· Experience of and a working knowledge of the challenges facing individuals at risk of losing their homes. 

· The ability to lead and coordinate case reviews and liaise with a wide range of statutory agencies. 

· The creativity to plan and coordinate events and workshops with a focus on engaging those who are hard to reach in the community. 

Closing date: 25th January 2021 (at Midnight) 

Interviews to be held: 4th & 5th February 2021 

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

· A salary increase after successfully completing six months.

· A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services

· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),

· A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary

· Staff Health Cash Plan and discounts scheme

· Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited. 

Closing Date: Midnight 25/01/2021
Interviews: 01/02/2021

We are looking for a number of support workers to join The Rapid Response Team. The Rapid Response team is funded by the Mayor of London to provide an emergency response to people sleeping rough in up to 25 London boroughs.

Our Outreach Support Workers play a pivotal part in their inspiring work, helping homeless people get off the streets, back on their feet and looking forward to a brighter future.

Support Workers work at night covering a group of boroughs by car, responding to new referrals for rough sleepers, assessing those met before offering and transporting them to emergency accommodation.
 

A clean UK driving license and an ability to work late night shifts are the essential requirements for this role. You do not need any prior experience of working with homeless people, but you do need a commitment to supporting Thames Reach to achieve its vision and an interest in learning the new skills that will enable you to do this.

With the help of our experienced senior staff and management, you will be supported and trained to use your strong communication and creative problem-solving skills. You will receive regular supervision from experienced staff who will both guide your work and encourage and facilitate your personal development.

This is a challenging and extremely rewarding role that requires you to assertively reinforce our message that rough sleeping is an unsafe choice and give the people you meet clear information about their available options and the necessary encouragement and support they need to make an informed choice to move away from the street.

As Support Worker you will:

• Be organised and able to plan your work to provide a rapid response to referrals we receive ensuring people sleeping rough across London are looked for within tight time scales.
• Be committed to providing a high standard service.
• Have excellent communication skills and be able to quickly engage rough sleepers you meet so that they accept the help you are offering.
• Have an enthusiastic approach to taking part in training and acquiring new skills.

We will:

• Support you to develop your knowledge and skills and advance in your career.
• Offer a generous contributory pension scheme, tuition aid and a wide range of training courses and opportunities.
• Give you 29 days annual leave plus 8 paid bank holidays.

At Thames Reach we are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to deliver high quality, effective services to vulnerable people.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

For more information and to apply please visit our website.

We are seeking an experienced, enthusiastic individual who wants to make a difference to the lives of people living with dementia and their carers. The ideal candidate will have experience of working with this client group in a similar role, have good written and verbal communications skills, including good digital skills, be committed to problem solving as part of a small team, and have a commitment to go the extra mile. This is a role which requires a range of skills and flexibility, but provides job satisfaction and the opportunity to develop skills and experience for those wishing to develop their career. Understanding of the diverse communities of East London helpful.

To apply, please submit a c.v. and personal statement explaining how you meet the requirements identified in the personal specification description in the job description.

Interviews start week commencing 11th January.

Lead ETE Support Worker- Homelessness

Are you passionate about helping people move into education, training or employment?This lead role presents an exciting opportunity for someone with proven experience of working with vulnerable people, to stretch their skills and develop further in a specialist role. 

Our Westminster Support Service is a multi-faceted Floating Support service across Westminster.  We are looking to recruit a highly motivated and creative individual, to join our dynamic recovery-focused team. We are commissioned by Westminster City Council to work with 750 people a year, living in a variety of independent tenures within the borough as well as a small cohort of out-of-borough temporary accommodation placements.

At SHP you will be part of one of London’s leading homelessness prevention charities, a dynamic and growing organisation changing 8,000 lives every year across London  - from supporting people in crisis to helping them take the final steps towards independence and employment.

As the Lead Support Worker, you will work to identify and broker opportunities for clients and provide support to them, in accessing training, education, employment, volunteering and other meaningful pursuits.  You will also, plan and coordinate the delivery of a range of group work programmes for clients.

The service has a forward-thinking approach to working with our clients, with a number of new initiatives being introduced as part of the service offer.  These include a program of peer support and accredited training programs in relation to housing and employment.  Additionally, we are developing partnerships with learning disability teams, providing surgeries for people on the autistic spectrum, working with care leavers and working with people who are considered to have complex needs in relation to offending histories, substance use and homelessness.

To be successful for the post, you will need to demonstrate:

• Understanding and experience of working with the issues people who experience mental ill health face, particularly in relation to accessing mainstream employment, education, training and volunteering services
• Experience of providing support, guidance and advice to people who have experienced homelessness, mental ill- health, and/or substance use issues.
• Experience of assessing client need and developing individual action plans with an emphasis on learning and achievement. 
• Experience of planning, facilitating and delivering group work sessions to teach and support clients, volunteers and support workers 
• Experience of working in partnership with specialist service providers or agencies in order to establish or improve services for clients 

Closing date: 21st January 2021 (at Midnight) 

Interviews to be held: 1st February 2021

This post will require an Enhanced DBS check to be processed for the successful applicant.

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited. 

Auditory Verbal UK (AVUK) is looking for an experienced family support manager who wants to play a key role in an ambitious and growing organisation that is supporting deaf children to get an equal start at school. AVUK is a small, award-winning national charity that is transforming the lives of deaf children across the UK.  Over the next few years, the charity plans to: double the number of pre-school children and families supported by its innovative early intervention programme; significantly increase the number of Auditory Verbal Therapists in the UK; further its profile and influence; and grow and diversify its voluntary income streams so that deaf children have the same opportunities in life as their hearing peers.

The post holder will join a highly-committed and passionate team of 24 staff, and will work closely with the Clinical and Operations teams to provide the best outcomes for families. The job will include a mix of home working and in-centre working in our Bicester and Bermondsey centres, with one centre being the base. 

The Family Support Manager will be one of the primary points of contact for families on the AVUK programme and will provide advocacy, practical support and information services to parents and other carers of children with hearing loss on the programme at AVUK.  They will offer emotional support for families and will be able to signpost effectively to other agencies for families in greater need, managing relationships with external providers of support services to families, such as Local Education Authorities, external counsellors and occupational therapists. They will be responsible for organising parent workshops, developing the Family Ambassador programme and making arrangements for annual/biannual consultation sessions for parents, attending these sessions where appropriate, providing practical support in preparation for these sessions and taking forward matters arising.  They will work closely with the Operations team to provide administrative support to the Clinical team in connection with therapy services.

For further information, please see the attached job pack.