Day Opportunities Support Worker Jobs in Westminster, Greater London
Do you have a passion for projects and a desire to tackle financial insecurity? Turn2us is looking for a Project Support Officer to support data, impact, digital, planning, and innovation projects.
Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities’ employer, we are committed to equality, inclusion and diversity and the value people from different backgrounds bring to a team. If like us you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
Impact & Innovation works with our colleagues and partners, using our expertise to drive best practice, find innovative solutions and scale learning. We create infrastructure to increase Turn2us’s impact, improving financial security for all.
The Project Support Officer plays a key role ensuring projects are delivered in an effective and timely way. Working with project managers across the directorate, you will have to be responsive, flexible and adaptable to change, as well as an excellent communicator who builds high-quality relationships.
If you want to be part of tackling the causes and symptoms of financial insecurity, please apply to join our team.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month. Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
How to apply
Then, the next steps will be:
- You will then be asked to submit personal details including diversity data. All diversity data will be treated as confidential. Those involved in the selection process will NOT have access to it. The information given by candidates will be solely used for the purpose of improving the recruitment process.
- As part of the application process, you will be asked to complete some questions which are linked to the requirements of the role. These will be blind-reviewed, and the scoring of these will determine whether you move forward in the process.
- The closing date for applications is 19th April 2024 at 11:59PM.
Please let us know if you will require any special provision as a result of any disability should you be called for interview.
Turn2us is an equal opportunities employer and welcomes applications from members of all communities. It is committed to equality of opportunity, inclusion and diversity. We encourage and welcome applications from all parts of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read a safeguarding policy on the Turn2us website.
If you join us at Turn2us, you will start on 25 days annual leave per annum (prorated for part time workers). Each year in the month you joined, you will receive additional day of leave up to a maximum of 30 days. On top of this you will receive bank holidays. The charity also offers 2 volunteering days per year to allow staff to gain experiences and skills outside of work for example at a food bank or becoming a trustee at another charity.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month. Some roles may be required to be in the office more often than this and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
The client requests no contact from agencies or media sales.
INTRODUCTION TO GIRLS NOT BRIDES
Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1,400 civil society organisations in over 100 countries working in partnership to end child marriage.
Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women, and their communities.
INTRODUCTION TO THE ROLE
Girls Not Brides is seeking an experienced digital communications professional to manage the Girls Not Brides website in English, French and Spanish, including website development, maintenance, continuous improvement planning, infrastructure, architecture, and user journey. You will be responsible for implementing a website improvement project and a new members area. This role will also be responsible for developing and producing performance data, evaluation, and reporting across our digital channels. We are looking for someone who has a passion for managing websites, using data to improve performance and engagement, and using digital platforms to drive movements. The successful applicant will support across our digital channels. This role sits in the Communications Team and reports to the Communications Manager. You will work closely with external website developers to deliver a website that showcases Girls Not Brides and our role as the global movement to end child marriage.
KEY RESPONSIBILITIES
Girls Not Brides website (70%)
- Lead the development and implementation of the website improvement strategy and project plan, with support from the Communications Manager.
- Recommend and manage changes to the website architecture, front-end design, features, integrations, and user-journey improvements.
- Manage the day-to-day of activity of Girls Not Brides website, including uploading content in 3 languages (English, French and Spanish), optimising content for web, updating static pages when needed, and recommending updates and upgrades to the CMS.
- Responsible for managing website projects, including the upgrade, update and support and maintenance pipeline, as well as larger-scale changes to website functionality and architecture, managing external contractors to produce the work required on time and within budget.
- Research and implementing best-practices for search engine optimisation (SEO) across website copy and architecture.
- Produce and manage a clear, well-documented approach to web analytics, producing regular reports, monitoring user behaviour and website traffic, carrying out benchmarking, identifying KPIs and providing actionable insights.
- Support content writing for the website, including writing website copy and blog posts.
- Collaborate with the learning team in development of knowledge and learning hub.
- Collaborate with the member engagement team to improve member journey and offering.
Digital channel evaluation and reporting (20%)
- Set-up, maintain, and manage website analytics using the Google suite.
- Monitor and evaluate website success, including functionality, engagement, and traffic, producing regular reports, and providing recommendations.
- Monitor and evaluate the success of other digital channels, including social media and email marketing, producing regular reports, and providing recommendations.
- Monitor, evaluate and improve compliance of the website, including GDPR and accessibility best practices.
Digital communications support (10%)
- Lead communications digital knowledge management activity, including internal file systems, and asset management.
- Manage the email pipeline and support email marketing, including copywriting and content generation for regular newsletters, making recommendations to improve engagement.
- Make recommendations for our digital tools, ensuring they are fit for purpose and follow the latest trends and best practice.
- Support digital storytelling, digital content writing, and social media campaigns as required.
Wider Organisational Responsibilities
- Commit to the mission and vision of Girls Not Brides, putting these at the forefront of all planning, work and actions.
- Uphold the core values of Girls Not Brides in all areas of work and interactions with colleagues, members, partners, and other stakeholders.
- Comply with Girls Not Brides’ policies and processes, with note for safeguarding, diversity and inclusion, the code of conduct and data protection.
- Ensure that internal databases and monitoring information are kept fully up to date.
- Commit to ongoing personal development and learning.
- Fulfil any other reasonable requests for the advancement of Girls Not Brides.
PERSON SPECIFICATION
Essential experience
- Significant professional experience in a similar level role, ideally in the not-for-profit sector, an international/intergovernmental organisation, a social movement, research centre, or social enterprise.
- Significant professional experience in developing and implementing website improvement strategies and coordinating large website development project plans.
- Significant professional experience in website management, including planning, implementing, monitoring, and upgrading content, architecture, and features.
- Significant professional experience in developing and implementing evaluation and reporting for website, email marketing and social media channels.
- Experience in managing complex projects and workflows.
- Experience in applying best practices in Search Engine Optimisation (SEO).
- Experience in writing and developing content for websites.
- Experience in liaising with and managing external contractors, particularly website developers.
- Experience of working across other digital channels, including email, social media and other digital storytelling platforms.
Essential skills and knowledge
- Expert knowledge of using content management systems (CMS) to manage websites, ideally with experience of using Wagtail.
- Expert understanding of the Google Suite for website analysis, including Google Analytics, Google Tag Manager and Google Looker Studio.
- Understanding of website wireframing and design software, ideally Figma.
- Skilled at using 3rd party social media and email marketing analytics tools to generate reports and insights.
- Knowledge of relevant regulations for website compliance, including GDPR and data protection, and accessibility best practices for website.
- Knowledge of SEO best practices, and skilled use of tools to support data generation and implementation.
- Excellent problem-solving and troubleshooting skills.
- Excellent organisation skills.
- Excellent attention to detail.
- Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.
Essential values and attributes
- Strong commitment to the mission and values of Girls Not Brides and our vision in relation to addressing child marriage and gender justice.
- Team player spirit, proactive and able to confidently take initiative and make appropriate decisions.
- Willingness to work flexibly and regularly travel internationally, as necessary.
Desirable
- Understanding of and experience using Adobe Creative Suite
- Able to speak a second language, ideally French, Spanish, or Portuguese.
- Understanding of HTML and CSS
Safeguarding
Girls Not Brides is committed to safeguarding all children, young people, and adults at risk with whom our staff and representatives work and interface. Any employment with Girls Not Brides may be subject to the satisfactory completion of a background check and a criminal records check, which can include but is not limited to: an overseas police record check, a Disclosure and Barring Service Check (for those based in the UK) or an International Criminal Record Check (if applicable).
Diversity at Girls Not Brides
Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity, and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
How to apply
Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
· The closing date for this role is 23:59 GMT on 21 April 2024.
To apply, please click on the ‘Apply now’ button on the job page on our website and submit your CV and a brief cover letter clearly demonstrating how you meet the criteria.
We regret that due to the large number of applications anticipated, only shortlisted candidates will be contacted. candidate
The client requests no contact from agencies or media sales.
We’re seeking a passionate and committed individual (female) to join our team as a Resettlement Support Worker. In this role, you will play a vital role in a team that has been supporting sanctuary seekers in Lambeth since 2016.
Your mission: to support individuals and families to feel safe in their homes and empower them to build new and fulfilling lives in the UK.
For occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1)
About the role
As a Resettlement Support Worker, you will work with a caseload of families and individuals who have either arrived in the UK under specific resettlement schemes or who have recently been granted their refugee status. You will support people in the community and their homes, which may be in supported, temporary or private sector accommodation.
In your role you will work with clients on their support plans, guiding them to identify their goals as they begin a new chapter in Lambeth. Support to our clients is holistic and will include: support to register with GP and access/understand UK health system; support to understand and apply for benefits; support and encouragement to engage in Employment, Training and Education opportunities; support to manage their housing and in the case of clients living in temporary accommodation, support to move on to more sustainable options. Our ultimate goal is for clients to feel safe, respected and hopeful for their future in the UK.
About you
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We strongly encourage those with lived experience to apply; this might be of forced migration or the UK immigration system. We also consider relevant experience to include supporting other community members to overcome challenges/access services (not just experience gained in paid work)
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You speak one of the community languages: Dari and/or Pashto
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Your approach is both caring and empowering, working with people’s strengths to encourage them to take opportunities
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Strong active listening and communication skills and able to share information in a clear way with people unfamiliar with UK systems
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You are passionate about improving the lives of those seeking sanctuary in Lambeth
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You are committed to working with individuals from different communities and backgrounds in an anti-discriminatory way
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You are willing to undertake training in relation to the job and learn new skills
Closing date: 31st March 2024 (at Midnight)
Interviews to be held: 18th April 2024
We understand people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview unless they wish to.
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
The client requests no contact from agencies or media sales.
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We’re looking for an innovative, passionate professional, whose values match our own, can think independently and is open to a coaching style of management, to join our Stroke Recovery Service based in Suffolk.
Position: S11157 Stroke Association Support Coordinator – Communication Support
Location: Home-based, Suffolk however, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time 35 hour per week (flexible working available)
Salary: Circa £25,500 per annum
Contract: Our services are project-funded, we currently have funding for this service until 31 March 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 21 April 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 25 April 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers whose lives are affected by aphasia, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.
Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:
· Support stroke survivors and their carers to develop appropriate communication strategies and practices, Build confidence in the use of these communication strategies in order to live life with maximum independence
· Run an effective service for stroke survivors and carers, including face to face, digital and online resources, ensuring that confidential and accurate records are kept on our CRM data base
· Provide personalised information, advice and supportEnable stroke survivors to make informed lifestyle changes which will help them to prevent further strokes
· Work with other health and social care professionals across the stroke pathway to ensure high quality support
About You
Knowledge, skills and experience you will ideally have:
· Background in a caring profession, ideally supporting people with disabilities
· Excellent IT skills and an ability to maintain accurate records
· An affinity with the values of the Stroke Association
· A flexible approach and an ability to effectively manage a caseload
This role requires frequent travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Applications from individuals who are seeking flexible working options.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Hertfordshire.
Position: 11156 Stroke Support Coordinator
Location: Home-based, Hertfordshire, however frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time 35 hour per week
Salary: Circa £25,500 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance with where you live)
Contract: Our services are contracted, we currently have funding for this contract until 31 March 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 21 April 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 29 April 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Coach in the East of England, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
Supporting new stroke survivors and their carers from hospital discharge into the community.
Providing personalised information, advice and support.
Enabling stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
Working with other health and social care professionals across the stroke pathway to ensure high quality support.
About You
You will have experience in:
· Experience/ background in a caring profession, ideally supporting people with disabilities
· Excellent IT skills and an ability to maintain accurate records.
· An affinity with the values of the Stroke Association.
· A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
For over 40 years, The ClementJames Centre has been offering local people the skills, knowledge, opportunities and support they need to achieve their potential. We have come a long way since our founding days – from a straight-forward homework club to a well-established community support charity, transforming the lives of close to 3,000 people each year.
The Community Hub Team work in five key areas of support: Employment, Wellbeing, Information Advice and Guidance, Numeracy and Literacy and Early Intervention. This is an exciting opportunity to tackle key local inequalities and issues in North Kensington, in a fast-paced, varied and creative role.
Our dedicated staff team is essential to the success of everything we do. Together, we work towards a fairer society where everyone is empowered to release their potential and live fulfilled lives. As a Community Development Worker (Employment Skills Programme) you will be at the forefront of positive social change, helping adults to find meaningful employment and training opportunities through skill and confidence building.
This exciting role will not only give you a real insight into the charity sector, but also provides you with the skills and hands-on experience required to excel as a charity professional. We offer full training, development and support, and you will have the opportunity to work with driven and compassionate colleagues within a vibrant community.
We offer full training, development and support, and you will have the opportunity to work with driven and compassionate colleagues within a vibrant community.
If you believe that everyone should have the opportunity to release their potential and live fulfilled lives and you would like to join a dynamic, innovative organisation, then The ClementJames Centre could be the perfect career choice for you.
Contract - Permanent, full-time
Annual Leave - 33 days (including bank and public holidays) plus an additional 2 to 5 days at Christmas and a length of service entitlement (one day per year of service, up to 5 days)
Benefits - Staff pension, ongoing training and development opportunities, Employee Assistance Programme, Travelcard loan and Cycle to Work scheme
To Apply
To apply for the role of Community Development Worker (Employment Skills Programme), please read the job pack and fill out the application form on our website. We will be doing rolling recruitment for this role. We strongly encourage early applications as we will do interviews as and when suitable applications come through, and will close recruitment once we hire a successful candidate. The form consists of information about you, your educational and professional experience and a 400 word supporting statement. If you have any issues completing the form, please do not hesitate to get in touch.
Please see our website to read the job pack and to complete and submit the application form.
The client requests no contact from agencies or media sales.
Support Coordinator
This is an exciting opportunity to join our team in Worcestershire. We’re looking for an enthusiastic, motivated and well organised individual to join us in delivering a comprehensive Stroke Recovery Service across the region.
Position: S11158 Stroke Association Support Coordinator
Location: Home-based, Worcestershire, however, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Part-time, 24 hours per week
Salary: Circa £17,546 per annum (FTE circa £25,500 per annum)
Contract: This is a fixed-term contract until 31 March 2025. Our services are contracted, we currently have funding for this contract until 31 March 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 28 April 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 8 May 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Stroke Association Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.
Key responsibilities will include:
· Working with the local Health and Social services to receive referrals to support stroke survivors and their carers
· Providing personalised information, advice and support to address any needs identified
· Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan
· Providing regular reviews to support people in establishing and achieving their own personal goals.
· Completing 6-month Post Stroke Reviews
About You
You will:
· Have a background in a caring and/or charity profession supporting people with disabilities
· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
· Have experience of working with people who may have additional communication support needs
· Have the ability to use basic Microsoft system
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We're looking for a kind, compassionate and resilient Support Worker to join our Assessment Centre service in Kensington and Chelsea.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Please see website for more details.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Undertake initial and continuous assessment of needs including support needs and daily living skills. This would include potential risks and an assessment of the customers independent living skills as a whole.
The initial and co-produced assessment will incorporate models of co-production, observation, and person-centred planning. This is with a view that it is solution focused as to provide a framework for progression towards independent living.
Liaise with partner agencies regarding the assessment process seeking advice and guidance as to specialist input and clinical input as part of multi-disciplinary assessment process.
Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Empower customers to be part of the local community and active participants in the local community as part of a Recovery Capital model.
Liaise with partner agencies regarding making referrals where an unmet need has been identified via the multi-agency assessment.
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager
Support customers to undertake all domestic tasks as past of the assessment of daily living skills, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
Develop and maintain links with all key agencies and service providers in the local community.
Co produce In Reach services at the Assessment Centre so that we are able to action plan jointly with partner agencies and feed into any action plans in regard to customers support needs e.g. Substance Misuse treatment plans
Attend training and workshops that are delivered via partner agencies were possible to provide a through and up to date assessment.
Empower customers to ensure they receive the service and benefits they are entitled to, including assessment and support of budgeting and debt management to garner their tenancy readiness.
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills.
Provide day-to-day instruction of domestic staff/Personal Support Assistants where appropriate.
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
About you:
Exudes a warm friendly presence and open behaviour.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Flexible.
Open to feedback and self development.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate and sensitive in style of communication.
Is motivated towards excellence and improvement of personal performance with a can do attitude.
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
Ability to cope positively with challenging and diverse behaviour.
What you'll bring:
NVQ Level 2 or equivalent or experience within charity/social care sector
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Southwark.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional, and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.
The service:
Queens road and herons court are 9am-5pm Mental health services supporting 22 low-medium need customers.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate.
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
Participate in the support planning and risk management, as facilitated by the lead Support Worker.
Carry out security duties to ensure the safety of the customers and premises.
Monitor the CCTV throughout the shift.
Enable customers to make full use of community facilities by providing support as directed.
Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities.
Report any observations relating to customers welfare.
Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements.
Ensure Look Ahead Health and Safety policies and local protocols are always adhered to.
Maintain records as required at the project under the direction of the support workers / management.
Participate in team meetings/reviews and the general development of the service.
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Self starter who is able to use their initiative
What you'll bring:
Essential:
No qualification required
Good IT and writing skills
Desirable:
NVQ Level 2 minimum or equivalent.
Experience of work within social care, mental health and public health
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Support Worker to join our Horn Lane service in Acton.
£24,856.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Horn Lane service, is for young children / adult between the ages of 16 and 21, we are Ofsted registered.
We a re a dynamic and caring team
We are based in Acton, West London, 2 minute walk from Acton Main Line, with the Elizabeth line and 10 minutes walk from Central Acton central line.
We are a 24/7 service, and operate a 4 week rolling program which includes early shifts 8-4, late shifts 2-10 and weekend work, no sleep ins.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
- Building supportive, trusting relationships with our young people
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting young people to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals & Independent Life Skills
- Ensuring ongoing assessment and management of risks associated with our young people within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that our young people enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving young people in the design, development and delivery of the service
- Empowering young people to ensure they receive the service and benefits they are entitled to
- Ensuring Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self-development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
- NVQ Level 3 or equivalent experience in the social care/charity sector or willing to work towards NVQ Level 3
Desirable:
- Experience working with young people
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Kineara has a two new vacancies for experienced Housing Support Practitioners to join our small and dedicated team for our Private Renters Project in Southwark.
Housing Support Practitioner
Contract and term:Self-employed 12 month contract, with a 3-month probation
Hours: 35 hours per week Mon – Fri with some occasional evenings when needed
Location: Flexible, with time split between home, our Southwark office 3 days per week
About the project
In an innovative partnership with Southwark Council, Southwark Law Centre, and Impact for Urban Health, we’ve been supporting close to 200 private renters over the last 3 years who have been threatened with eviction by their landlords, or are living in temporary accommodation, to sustain their tenancies and/or find onward housing in the social or private sector that is suitable for their health, needs and aspirations.
About the role
We are looking for an experienced, enthusiastic, and passionate support worker to take up a full-time role within our organisation as a Housing Support Practitioner in our small and dedicated team. The role will be based mostly in Southwark, and you will be working in partnership with the Council’s housing officers, solicitors, community services, social prescribers, and mental health support workers to coordinate tailored support for each client to avoid eviction and sustain tenancies, mediating with landlords where necessary and providing advice for onward housing when needed with the support of the Housing Link Worker. The objectives of these programmes are to avoid evictions, sustain tenancies or move to a better suited property, increase employment opportunities, improve wellbeing, and increase educational outcomes. You will be working in partnership with other stakeholders such as schools and health professionals to improve family health, build relationships and engage families and individuals and their networks of support.
About you
You will have experience of working with individuals with complex needs. You will be an enthusiastic person who is self-motivated, confident and thrives when working independently with a passion to support change. You will have excellent interpersonal skills, experience delivering holistic support, be a solution-minded thinker, have a good understanding of strength-based approaches and be able work sensitively and empathetically with people in vulnerable circumstances. You will also have experience working in a systemic and therapeutic way. It is also important to us that you have the competency to work with people from a variety of cultural backgrounds. To work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.
What you can expect from Kineara
Kineara will offer you an opportunity to be part of a dedicated small team that works closely together while encouraging independence and autonomy. This is a busy and hands-on role where each day is different, and you will be based in our office in Southwark, at home, and in the community doing occasional home visits. The role will provide you with support and supervision from our experienced project manager, as well as the flexibility to work to your clients' needs. With us, you will have an active voice in the organisation and your input in how our organisation develops will be highly valued. We are committed to providing a nurturing environment in which our staff can develop their skills, take on new opportunities and challenges, and grow professionally.
We ensure that wellbeing of our staff is a priority. Kineara provides a wellbeing package for all practitioners to encourage work/life balance and self-care for our staff.
HOW TO APPLY: Please send a CV and a cover letter explaining how you meet the criteria for the role. Please also include:
- Why you wish to apply for this role
- What you would like to gain from this role
- Your relevant experience, knowledge and skills, based on the person specification above.
- What other qualities you have that you could bring to the role
- Whether you have an up-to-date DBS and DRB check.
- When you are available to begin work
We look forward to receiving your application!
The client requests no contact from agencies or media sales.
We are looking for a Support Worker to join our small and friendly Outreach Team which works across London to find and support women who are rough sleeping, vulnerably housed and facing other difficulties. We have a specialism in responding to sexual exploitation and prostitution. This work needs empathy, care and an understanding of the inequality, childhood trauma, racism and social exclusion that can lead to these complex problems.
Support Worker – Outreach Team (maternity cover)
Contract: Full-time, 5 days per week, 12 months fixed term contract (maternity cover arrangement)
Ideal start date: as soon as possible.
Salary: £30,232
Other benefits: Pension scheme (5% employer contribution); 25 days annual leave + bank holidays; the organisation aims to invest in all staff members’ development
Location: Main office located very close to King’s Cross station, but this outreach role sees the team member undertake shifts in locations all over London
Reports to: Outreach Team Leader
Line management responsibilities: None
Women at the Well aims above all else to be responsive to the needs of the women who use our service, and we believe the best way of doing this is by building a specialist team of committed workers who want to make a difference to the lives of other women. We are looking for team members with knowledge and understanding of how women affected by childhood trauma, social exclusion, racism, disability, poor health, and other disadvantages are more likely to be put at risk of sexual exploitation and prostitution. We value lived experience as well as paid work experience and qualifications.
We are interested to meet and employ those who can demonstrate empathy with the women we are here for, and who have the aptitude for this work, even if you do not have the usual levels of paid experience. If you have a strong commitment to this work and to our values, but are not sure that your profile fits in a ‘traditional’ way, please do consider making an application, or get in touch to discuss your background and we will try to advise you on what the job entails and whether you might be a good candidate.
Full details of the role, how to apply and how to get in touch are in the cover letter and job description which you can download from the recruitment page of our website.
Closing date: Tuesday 2 April, 12pm
The client requests no contact from agencies or media sales.
We are now recruiting for the exciting new role of Family Support Coordinator. This role will organise and deliver Croydon Refugee Day Centre (CRDC)’s new Family Support Programme, including being responsible for 1-1 casework with families to support children into education, and overseeing our Family Support Volunteers.
You will work at CRDC’s centre as well as running weekly to fortnightly drop-ins at four asylum hotel sites across Croydon, working in partnership with other organisations, the accommodation provider, and CRDC staff and volunteers to identify and reach out to families new to the accommodation and families that might need extra support.
You will have the following responsibilities:
1.Offer practical, hardship support to families with children.
2.Build links with, refer and signpost families to other organisations that offer opportunities and support for children and young people.
3.Support and empower families new to the area (and the country) – by helping them understand and navigate UK educational and child-related systems – including supporting with in-year school applications and school liaison.
4.Support families transitioning out of the asylum system or area to find new support networks.
5.Work with the Operational Coordinator to run activities for children not yet attending school at our Wednesday Welcome sessions, and to run one-off outings and activities in school holidays.
6.Maintain our database and records detailing the support we are offering families.
7.Supervise and guide Family Support Volunteers within the team.
8. Undertake other tasks as needed for the organisation, at the direction of the Centre Manager.
The Croydon Refugee Day Centre (CRDC) is a small but specialist, primarily volunteer-led organisation, with 25 years’ experience of supporting asylum seekers and refugees across Croydon and beyond. Our vision is that all asylum seekers and refugees across Croydon are able to integrate into and thrive in the UK. To this end, we support them both with their basic, practical needs and their mental health and well-being – as well as to develop the support networks, skills and experience they need to flourish.
Over the past few years, the number of asylum seekers and refugees in Croydon has increased dramatically, and CRDC is increasing its services and staffing to meet the new level of need.
We're looking for a kind, compassionate and resilient Night Support Worker to join our Horn Lane Young People's service in Ealing.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Night Support Workers enable our young people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of support at night, for keeping our young people and buildings safe and ensuring seamless support is provided with the support team / services.
Horn Lane service is for young people aged between 16 and 21. We are a dynamic and caring team and we are Ofsted registered. Horn Lane is a 24/7 service. We operate on a 8-week rolling rota, which involves 4 nights on and 4 nights off; this equates to a 40hr week. Shifts are 11hrs, 9.30pm to 8.30am. This is a waking night support worker role, with no sleep ins.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Building supportive, trusting relationships with our young people and creating a positive atmosphere.
Working proactively with other members of the team to handle the service caseload and fulfil all administrative responsibilities.
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals.
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'.
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine.
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene.
Assisting in the recording and reporting of customer incidents.
Managing customers files, obtaining and maintaining all relevant paperwork.
Developing productive relationships with partner organisations to improve service outcomes.
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues.
Involving customers in the design, development and delivery of the service.
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to as required.
Being responsible for the handover of key information between shifts.
Adhering to all other Look Ahead's policies and procedures.
Engaging in learning and development activity to increase knowledge and skills.
Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
Exudes a warm friendly presence and open behaviour.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Has a practical and logical mind and is naturally well organised.
Able to apply the right balance of care and support dependant on the needs of the customer.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate and sensitive in style of communication.
Is motivated towards excellence and improvement of personal performance with a can do attitude.
Ability to cope positively with challenging and diverse behaviour.
Ability to adhere to Look Ahead's professional boundaries policy.
What you'll bring:
Essential:
NVQ Level 2 or equivalent with some previous relevant sector work experience
Desirable:
Working with young people
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness service in Kensington and Chelsea.
£24,856.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
To enable vulnerable people to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
This role requires staff to have a good knowledge of how to support complex needs clients, some knowledge of the trauma informed approach and PIE. Shifts are based on early/lates and weekends rota patterns.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House.
* Develop and maintain links with all key agencies and service providers in the local community
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
* Engage in learning and development activity to increase knowledge and skills
* Ability to defuse challenging behaviour with awareness of personal safety.
* Adhere to Look Ahead's Policies and Procedures
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Desirable:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.