Day Support Deputy Manager Jobs in City Of London, England
Ministry of Stories champions the writer in every child. Co-founded by author Nick Hornby in 2010, we help young people discover their confidence, imagination and potential through the power of their writing. We develop self-respect and communication skills through writing programmes and mentoring for children in our community, by working in schools, and at our dedicated writing centre in East London. We empower young people to write brighter futures for themselves through the power of their ideas, creativity and imagination.
We are looking for a confident leader to work closely with the Director to continue the growth and resilience of our organisation. You’ll drive successful fundraising and trading income, and understand how our communications can support this.
You will be a forward planner with an ability to respond to opportunity and manage risk. With keen attention to detail as well as the overview, you’ll have strong financial management skills. You will be great with people, have excellent communication skills, and be able to bring the best out in our team.
You will enjoy working in a supportive, busy and fun environment and be motivated by our commitment to champion the writer in every child.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors and patrons, such as Sir John Major and Marsha De Cordova MP.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
JOB DESCRIPTION AND PERSON SPECIFICATION
The Individual Giving Manager (Retention) will work within the Public Fundraising Team and play a key part in growing and sustaining income from our individual giving audiences of cash donors and regular giving supporters. You will work closely with the Deputy Director of Fundraising, Individual Giving Manager (Acquisition), Supporter Care Officer and Database Manager and will be responsible for the development, project management and delivery of the supporter retention, renewal and stewardship program. This is a great role for someone with existing individual giving fundraising experience, who would like the opportunity to use analysis and insights to develop and shape retention and stewardship activity, with the drive to deliver a program which aspires be best in class.
Responsible to
Deputy Director of Fundraising
Direct reports
Potential scope for line management responsibilities in future.
Working hours and contract
This is a permanent full-time role. We will consider part-time and flexible arrangements.
Salary
£35,000 to £40,000 depending on experience, based on permanent and full-time (35 hours per week).
Location
Aldgate E1 and hybrid working. Two days in the office and external meetings and events as required.
Role Responsibilities:
This role plays a key part in driving income growth and sustainability in our Individual Giving programme.
Your priorities will include:
· Driving the strategic and operational planning of Individual Giving to deliver strong income growth and return of investment (ROI), ensuring agreed targets and KPIs are achieved in relation to retention and conversion of existing donors.
· Devising and delivering the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and operational plans.
Strategy, planning and delivery:
· Develop and manage donor retention and upgrade for cash donors and regular givers across all channels to increase our supporter base, maximising ROI.
· Devise and deliver the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and ops plans, reforecasting these on a quarterly basis and engaging with month end processes.
· Lead the delivery of an impactful stewardship programme, which includes managing the supporter newsletter to optimise donor retention and development across all supporters, delivering exceptional donor experience; oversee timely responses to donors.
· Optimise data and data capture opportunities to help us better understand our supporters, inform strategy and ultimately deliver insight to help drive retention and lifetime value.
· Provide timely high-quality reporting with robust analysis and recommendations to improve performance – utilising your Individual Giving expertise and sector benchmarks.
· Adopt a test and learn mentality to strategic planning, developing new activities to provide the charity with a balanced portfolio of offers for new/existing donors.
· Direct and manage external suppliers to execute the Individual Giving retention programme to meet agreed budgets, timelines and KPIs.
· Support with the selection and appointment process for new external suppliers, effectively managing relationships to ensure the highest quality service.
· Ensure tools and processes are in place to effectively deliver objectives in collaboration with teams across the organisation.
Collaboration
· Identify opportunities to maximise value from our supporter base and seek opportunities to work with colleagues to facilitate cross-selling of relevant initiatives to engage donors, including mid-value, major gifts and legacies for example.
· Work collaboratively across the charity to develop exciting and relevant content across all Individual Giving activity, including the supporter newsletter, working with colleagues to identify where content could be applied to other communications and marketing channels.
· Keep abreast of new trends, tactics and competitor activity within the sector, disseminating new learnings and information throughout the team.
· Ensure that communications are compliant with all relevant bodies including HMRC, Gambling Commission, Fundraising Regulator, ICO, Charity Commission and ASA.
· Support other areas of fundraising by attending events, exhibitions etc. as required by a small team with varied engagements.
Management
· Carry out effective management of the Supporter Care Officer, ensuring the effective deployment of all their responsibilities.
· Be accountable for the management and development of the CRM database to maximise efficiency, working with the Database Manager to resolve any irregularities.
· Work closely with the Database Manager to establish criteria for data selection and extraction as necessary.
· Work with the Database Manager and Supporter Care Officer to ensure all donations are processed swiftly and accurately, Gift Aid income is maximised, and all declarations are collected and accurately recorded for submission to the Finance team.
Other
· Become fully conversant with the aims and objectives of the organisation.
· Keep up to date with developments in the sector and key new initiatives in our field.
· To always work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
· Undertake other duties as may be reasonably required on either a short or long-term basis.
Person specification:
Skills, knowledge & experience
Essential skills, knowledge and experience:
· Successful track record of developing and managing a successful, cause-led Individual Giving retention and stewardship programme, with proven technical ability across channels including print, telemarketing and digital.
· Strong experience of analysing and interpreting data, reporting and using data driven insights to inform decision making.
· Strong experience of developing and implementing successful supporter journeys with thorough understanding of donor motivation.
· Track record of meeting or exceeding targets.
· Proven ability to think and act strategically, with strong planning and evaluation skills.
· Experience of managing, motivating and developing a team.
· Experience of managing agencies and negotiating strong commercial agreements.
· Sound experience of appraising new ideas and activities and making decisions of what, how and when to test as appropriate.
· Demonstrable experience of effective financial management, including, creating, presenting and interrogating business cases managing and reforecasting budgets, providing financial narrative, reconciling results.
· Highly proficient in identifying, creating and editing fundraising content.
· Excellent interpersonal, communication (written and oral) and influencing skills, with natural aptitude for collaboration and cross working.
· Strong project management and analytical skills.
· Positive, results-driven individual with a confident ‘can do’ attitude and an ability to work to tight deadlines.
· Highly IT literate – proficient/advanced level in Excel and Raiser’s Edge.
· Thorough knowledge of fundraising regulations and GDPR.
· Demonstrable passion for, and commitment to, the vision, mission and values of Fight for Sight/Vision Foundation.
· Demonstrable passion and advocacy for the needs and motivations of our supporters.
Desirable skills, knowledge & experience
· Minimum of two years’ experience within a fundraising team.
· Previous knowledge or fundraising experience with a medical research charity.
· Professional fundraising, marketing or direct marketing qualification.
Personal qualities
· An understanding of and commitment to the sight loss community.
· Strong communication skills and presentation style.
· Evidence of financial fluency.
· Flexibility and a practical, can-do attitude.
· Highly motivated and able to juggle a varied workload.
· Personable, with excellent listening skills.
· Excellent accuracy and attention to detail.
· Growth mindset.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
Job title: Director of Policy and Strategy
Term: Full time, permanent
Salary: Circa £100,000 per annum plus generous benefits, and 30 days’ annual leave.
Location: London (Victoria) – hybrid (one to three days in the office as a minimum), with some travel around England required
Closing date: 10am 22 April 2024
Interviews: w/c Monday 6 May 2024
NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million staff.
Our Policy directorate encompasses around 35 people, and the director of policy and strategy has responsibility for four direct reports and sits on our Executive Management Team (EMT), also helping to lead strategy and development across our 100-strong organisation. As director of policy and strategy, you will play a pivotal role in developing and strengthening our Policy and Strategy directorate. This will include ensuring we continue to operate in an integrated way across our Policy and Strategy, Communications, and Development and Engagement directorates to deliver the greatest impact for members and our organisation.
You will provide strategic leadership for the organisation’s policy, strategy, analysis and public affairs functions, providing high-level advice and support to the chief executive, deputy chief executive, chair and board, as well as playing a key role as part of the NHS Providers director team.
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics
This is an opportunity to join Refuge as a Service Manager to support women and children who are impacted by domestic abuse and other gender-based crimes. In this role you will provide line management and support to staff who work with and help women and their children who have experienced domestic abuse and are staying in our Lambeth refuges. Our Lambeth refuges are culturally specific services for women and children of African and Caribbean heritage. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of casework.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. This role will also require an enhanced DBS check.
The client requests no contact from agencies or media sales.
12-month FTC (Maternity Cover)
The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Deputy Head of International to join our international department, providing key leadership in the delivery and management of high-quality performance across a range of the Academy’s international special projects including the Researchers at Risk Fellowships and a new training and development programme.
The role
The Deputy Head of International (Special Projects) will work closely with the Head of International and the three other Deputy Heads of International in the delivery of the Team’s strategic goals and mitigating the risks faced in delivering the Academy’s international programmes and activities. The role will also include engaging with external partners, stakeholders, funded researchers and representing the Academy externally.
You will lead a small team across a range of programmes and have excellent planning, financial, communication, organisational, and time management skills, providing support and advice to colleagues and senior leadership.
The British Academy’s international team promotes and supports international collaboration and mobility, develops and maintains links with sister academies, international organisations and other partners overseas, and leverages the expertise of Fellows and award-holders to further the Academy’s reach, impact and influence internationally.
The Academy’s international programmes are multi-year endeavours which entail a wide array of activities: from providing research funding to talented individuals in the UK and overseas, to informing international policy and public debates, to using the Academy’s convening power to showcase the value of international and interdisciplinary collaborations for addressing today’s global challenges and ensuring that the UK maintains its place as a world-leader in the social sciences and humanities.
About the Academy
The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,400 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy.
The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team. We have increased staffing in the last 12 months and expect to continue to grow this year.
Working at the Academy
Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow.
Terms and conditions
The British Academy is based at 10-11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week, with hours and location worked flexibly under our hybrid-working policy; 34 days’ annual leave plus Bank Holidays; a subsidised restaurant and an excellent occupational pension.
How to apply
We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.
To apply, and to see the full job description and our workplace values, please follow the Apply link to access the Applied recruitment platform.
Please contact the HR team if you have any questions.
Applications must be received no later than 12:00 noon on Monday 8 April 2024
Deputy Residential Manager
Location: Yvonne House on Wandsworth Road, SW8 4TE
Salary: £50,000 to £56,000 Full Time + Pension + Travel
Hours: Full-time, working flexibly, including evenings and weekends, and participation in the Managers’ on-call rota
We are looking for an experienced Deputy Manager or an exceptional Senior Support Worker/Senior Practitioner with a minimum of 4 years’ experience, to support the Registered Manager and Team of Practitioners in delivering outstanding services in our all-female therapeutic unit in SW8. A good communicator, you will be confident, forward-thinking, passionate and authentic. You possess applied knowledge of Children’s Homes Regulations and Quality Standards.
We have a strong track record in providing excellent semi-independent provision to young women aged 16+, and in scoring outstandingly in local authority service reviews. We are currently transitioning to a Children’s Home and are approaching the final stages of our registration with Ofsted.
Whilst we have a stunning, modern, purpose-built home, our greatest asset is our people. We have a can-do culture that drives good engagement, strong collaboration, and continuous improvement.
Do you have?
- At least 4 years’ relevant experience in a Senior Practitioner or Deputy Manager role in a Children’s Home setting.
- Good working knowledge of Children’s Homes Regulations and Quality Standards and how they should be met.
- Strong skills in report writing, risk assessing, care planning, and casework tracking.
- Practical knowledge of tools, techniques and resources that can be used to support young people in areas including: CSE, DV, EET, life and self-care skills.
- Passion matched with a commitment to making a difference to young people in care through kindness, collaboration, and creativity.
- The Level 5 Managers’ Diploma. If you do not hold this qualification, then we will support you to achieve this within the timeframe set in the Children’s Homes Regulations.
Salary & Benefits
We believe all staff should be paid well for work that delivers excellent services and changes the lives of young people in and leaving care.
As a result we offer:
- Competitive Sector Salary (including options to flex working hours up or down) + Work Related Travel + Pension Contribution
- Generous Annual Leave - 37 Days pro-rata, including Bank Holidays.
- Wellbeing Budget (£25 per month for all staff to encourage self-care)
- Monthly wellbeing time
- Training and Support – online modules, group training and personal training budget
- Line Management and Therapeutic 1:1 Supervision, and Therapeutic Group Supervision monthly
- Employee Assistance Programme
- Cycle to Work Scheme
Please note: Due to the setting and nature of our work, only women are eligible to apply for this role, under Section 7(2) (b) of the Sex Discrimination Act 1975.
Apply by: 5pm Thursday 4th April 2024
Interviews: From Monday 8th April
Start date: From late April/early May
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Inclusion and Equality
We are committed to embedding inclusive practices, promoting equality and valuing diversity in all of our activities. We understand and acknowledge the positive benefits that this commitment will bring to the young people we support, our staff and our partner organisations.
We are striving to be an employer of choice for all and take measures to ensure that Young Futures is attracting recruits from the most skilled and committed people regardless of their background. Whilst we can already be proud of some examples of excellent practice, we are not complacent and recognise that we can always do better.
Investor in People
Young Futures is an Investors in People accredited organisation. We value the importance of determining the right strategy, keeping everyone on board, enhancing our management practices and continuously evaluating what's working or needs further improvement.
We deliver services in an increasingly competitive, rapidly changing sector with limited resources.
For us, the effective development of our collective talents and career prospects is the only way we can ensure sustained growth and competitive advantage.
No agencies please.
This is a senior, and brand-new role to Refugees at Home. We’re looking for someone with demonstrable experience of helping people find permanent accommodation to come into our team to assist our guests directly and upskill colleagues across the organisation to assist our guests to move on from hosting.
We have ambitious plans to increase the number of guests we host, but this is only going to be possible if we provide ways in which guests can move on from their temporary hosting placements. With increasing numbers of housing providers and advice services being overwhelmed, we plan to develop our own support for our guests who self-refer into Refugees at Home.
The new Housing and Move-on Manager will be able to fully shape the service we offer, working closely with our Placement Team Manager to understand the needs and challenges of our guests. You’ll be working with Placement Coordinators to help them understand and create realistic move on plans for our guests.
You will be building excellent relationships with housing and hostel accommodation providers across the UK to find new ways of finding ongoing accommodation for our guests. You’ll use your knowledge and experience of statutory housing duties to ensure those we host who are entitled to support receive it. You’ll be working with guests and our Placement team to upskill them on avenues to privately renting accommodation.
This is likely to be a role which changes over time, so we are looking for someone ready for this, bringing innovative solutions so that we can ensure that hosting remains a temporary stop gap for refugees.
Our work is underpinned by trauma-informed working, and you will be continuing this through your work with guests.
Our team are based in Brixton, South London for part of the week, we are able to offer other flexibility on location of work for the right candidate.
Please send us your CV and a cover letter, detailing how your skills and experience meet the requirements of the role, and why you'd be a great addition to our team.
The client requests no contact from agencies or media sales.
Wimbledon and Putney Commons currently has a full-time vacancy for a Fundraising Manager to join the team as maternity cover. This is a fantastic opportunity for a person who loves making new connections, managing projects, working closely with a friendly team and for someone who would like to make a difference for nature and people.
We are seeking an experienced and self-motivated fundraiser to join our small team to manage income and relationships from a range of funders.
You will support the charity that manages the Commons by increasing income from a range of philanthropic sources by building relationships with supporters, developing grant funded projects and delivering fundraising campaigns and events. Through public appeals, major gifts, grants and sponsorship, you will raise funds to enable the charity to deliver nature and people engagement projects, helping the Commons team to improve accessibility and manage conservation.
We would expect the post holder to at least work the majority of their time in the charity’s office on the Commons to quickly build an understanding of the charity’s work and build relationships with the staff team and stakeholders.
This is fixed term contract, initially for six months but likely to extend for up to one year (ending early May 2025).
The client requests no contact from agencies or media sales.
For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
We are looking for a Deputy Director to lead on delivery of our Education and Early Years strategy and programme of work.
Deputy Director of Practice and Programmes: Education and Early Years
Reference: 2379
Location: Mentmore Terrace, London Fields. NCB promotes a hybrid, flexible way of working, staff can work remotely for part of the week if they wish and, in the office, or face to face for at least 2 days per week.
Status: Permanent. 28 - 35 hours per week.
Salary: £72,353, with generous benefits package including 30 days annual leave plus Bank holidays and 3 days of Christmas closure.
This varied role will oversee the quality delivery of our exciting programmes of work which include the Anti-Bullying Alliance, our role as delivery partner for Stronger Practice Hubs and SENDIASS provision and our systems change work in the field of early years SEND.
The successful candidate will be a leader in the field of early years and/ or education with a clear vision of how best to support the workforce and therefore children and young people, including those with SEND.
You will need to have a comprehensive understanding of and interest in the systems and services that support schools and early years services to best support children and young people and their families.
Excellent leadership, people and programme management and communication skills are essential for this role as are strong IT and writing skills, along with experience of managing contracts generating income and supporting quality delivery.
Applications close at 11:59pm on 2nd April 2024.
Please quote the job title and reference number in your application.
CVs will not be accepted. Please address the person specification in your supporting statement.
Assessment and interviews to be conducted on 12th April 2024. Please note that only shortlisted candidates will be contacted.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
NCB is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, political opinion, marital status, pregnancy and maternity, paternity, and carer status.
No agencies please.
A fantastic opportunity for individuals with interest in bringing people together to join our team as a Partnerships Officer.
As a Partnerships Officer (PO) you will be responsible for providing support across our national partnership team. This team is responsible for developing and engaging our corporate, trust, school and individual supporters, helping Envision to grow with impact. This role will have a particular focus on the development of corporate partnerships which provide mentor teams to support our young people’s development and funding to support our own sustainability.
Working closely with the Director of People and Partnerships, Regional Managers, the Senior Partnerships Manager and another Partnerships Officer, you will provide research, administration, and business development across the wider team.
Key Responsibilities:
- Assist the Partnerships Team in meeting income targets from diverse donor sources.
- Research and grow potential supporters across various donor types.
- Manage partnership records and serve as the primary contact for inquiries.
- Provide administrative support to the wider team.
- Uphold Envision’s values and be a role model for young people and volunteers.
- Ensure that all activity is delivered in line with Envision policies and procedures.
Essential Experience, Knowledge and Competencies:
- Experience of project management – highly organised, with the ability to manage your own time to meet deadlines
- Experience of working collaboratively with internal and external colleagues, partners and stakeholders – communicating effectively through written and verbal communication
- Experience of working within a fundraising capacity or generating new business – including desk research and self-generating new leads
- Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture
Desirable Experience, Knowledge and Competencies:
- Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap
Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
Please note, we are unable to support visa applications and therefore applicants must have the right to work in the UK.
We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.
To apply you must please read the application pack and apply online.
Deadline - Midnight Wednesday 10 April
Please note:
- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.
- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application
The client requests no contact from agencies or media sales.
Could you confidently manage the finances for the largest division of a household name INGO? Are you experienced in international finance business partnering and looking for a new challenge? Are you excited at the prospect of international travel and the opportunity to upskill finance teams based all over the world? If yes, read on!
This industry leading INGO is currently seeking a Deputy Director of Donor Finance to join their high-performing team on a permanent basis. This critical position holds ultimate financial responsibility for their largest directorate, including providing leadership and guidance to the internationally based finance teams, to maintaining and developing longer term plans and being accountable for financial performance against budget.
The key duties of this Deputy Director of Donor Finance are as follows:
- Ensure the maintenance of the directorate’s 2030 financial plan.
- Drive the development of the directorate’s annual business plan and subsequent budget cycle, validating financials and assumptions prior to submission.
- Provide critical challenge of all actual vs budget analysis. Ensuring all risks and opportunities have been understood and accurately captured.
- Business partner with the Country Directors to ensure their finance teams are operating at the highest efficiency level, providing opportunities for upskilling as required.
- Regularly produce reports for and present to the Head Office senior management team, keeping them abreast of in-country programme progress.
- Full responsibility for ensuring donor and year-end audits are conducted in accordance with respective standards, acting as the key point of escalation for anything high risk.
- Work closely with the COO in the development of working papers for the Board and Trustees, attending meetings to present the financials as required.
This role offers a unique opportunity for someone with a strong background business partnering with international teams and stakeholders, who is looking to take their experience to a new level in operational donor finance. This INGO have one of the best reputations in their area of expertise for hiring and developing first-class finance professionals, so this is not a role you want to miss. Please note this role is required to be in their London office for two days per week, and there is a requirement for international travel up to 5 or 6 times pre year.
The successful candidate will have:
- A full accountancy qualification.
- Demonstrable finance business partnering experience in a senior capacity.
- The confidence to challenge and build rapport with Director and Executive level stakeholders.
- Experience working on an international scale, ideally within an INGO but other sectors will be considered.
- A strong track record of capacity building and upskilling.
If this Deputy Director of Donor Finance is of interest, please don’t delay in applying as CVs are under continuous review.
1. About Us
Sound and Music is the national charity for new music.
We support anyone who wants to make music and sound to shape the modern world. We enable individuals to challenge expectations and discover their potential, and act as a friendly guide for those who want to listen deeper. Our work sustains more careers, progresses creativity and achieves greater equity across music in the UK.
We are guided by our Fair Access Principles, a code of best practice which ensures our work is open and inclusive for all.
Sound and Music is supported by Arts Council England and proud to be a National Youth Music Organisation.
The creative programme for Sound and Music makes a unique and distinctive contribution to the arts in the UK. We are a National Portfolio Organisation of Arts Council England. NPO funding is confirmed until March 2026.
Sound and Music is an equal opportunities employer. We are committed to making recruitment and employment at Sound and Music inclusive and accessible. We particularly welcome applications from backgrounds that experience racism, and/or who are disabled or neurodiverse, to whom we will offer an interview if you meet the essential criteria for the role (see section 4).
2. Job Description
The Head of External Engagement is a key leadership post within the organisation. The role encompasses responsibility for the development and delivery of the organisation’s external activity, including profile, brand identity and stakeholder engagement (including the public), fundraising, and driving income generation in new areas, notably commercial partnerships. It also forms part of Sound and Music’s senior management team, who under the leadership of the Chief Executive are responsible for overseeing the organisation’s programme of activity, strategic development, external profile and a positive and productive organisational culture.
An experienced fundraiser and communicator, you will lead the external engagement team and support the delivery of its strategic and operational plans. The broad remit of the role means the successful candidate will be a strong and confident communicator who builds networks easily and prioritises exceptional stakeholder management and relationship development.
Sound and Music operates a hybrid working model with a mix of in person and remote working, so we welcome applications from anywhere in the UK. Our office is in London and the minimum requirement will be to attend one day per week.
The post holder will support Sound and Music’s commitment to equality, diversity, and inclusion, contributing to a culture of respect and collaboration in the organisation’s internal and external activities.
3. Key Responsibilities
Leadership and management
External leadership:
· Represent Sound and Music publicly, including through stakeholder and supporter events
· Work with the Head of Programmes to ensure Sound and Music’s advisory groups are meaningfully engaged
· Be the Deputy Designated Safeguarding Lead for Sound and Music
Internal leadership:
· Shared strategic responsibility and accountability for Sound and Music’s three core aims and their associated objectives, outcomes and outputs
· Shared accountability (with other senior management colleagues) for the successful delivery and implementation of the organisation’s Business Plan
· Lead the organisation’s External Engagements team. This team includes a Communications and Insights Manager and Fundraising Coordinator (both line managed by the Head of External Engagement) plus support from other Sound and Music team members
Development and fundraising
· Develop and support the Chief Executive on the overall business and development strategy for the organisation to ensure we meet fundraising targets (£200k in 2024-25) for annual programmes and major projects
· Develop an ambitious fundraising programme which builds our supporter base and individual funding streams, including individuals, major gifts and public funders
· Drive income growth by identifying and negotiating commercial partnerships and contribute to the development of an enhanced commercial mindset across the organisation
· Develop and cultivate the existing trusts and foundations pipeline
· Prepare documents and reports for key funders including Arts Council England
· Build and maintain positive and productive relationships with key funders, commercial organisations and stakeholders and cultivate existing relationships within the organisation
· Establish new income streams, for example, by maximising the intellectual property created within the organisation
· Engage the Board of Trustees and senior management team in fundraising activities and the ongoing strategy to optimise donor management and stewardship to develop a culture of fundraising across the organisation
· Maximise the opportunities provided by the new CRM system and contribute to the development of a data-led mindset across the organisation
Communications and campaigns
· Develop and lead the overall communications and reputation management strategy for varied stakeholders to ensure we increase our visibility and influence in the sector
· Support the Chief Executive to build the profile of our brand, drive the media messaging and oversee and power our content media campaigns
· Support the Chief Executive to build and maintain positive and productive relationships with government and culture and media opinion formers
Strategy and planning
· Work with the Chief Executive and other senior management team members to monitor, evaluate and review KPIs, strategies and activity so as to maximise Sound and Music’s impact. This includes reporting and presenting to the Board and externally to help build engagement and relationships in the sector and with funders
· Assess the reputational, financial, delivery and other risks associated with current and new projects and partnerships
· Empower, model, support and encourage cross-team working to realise the full income generating possibilities of projects
Finance and governance
· Contribute to creating and monitoring the overall organisation budget
· Work closely with the Chief Executive, Head of Programmes and Finance Manager to formulate financial strategy against specified budget areas, and to ensure that the programme activity is sufficiently resourced, planned and delivered to budget
· Ensure close monitoring of income and expenditure for relevant budget lines and contribute to senior management team financial planning and review
· Attend Board and Financial Subcommittee meetings to present and report impact on a quarterly basis
Special conditions of the post
· Travel within the UK, as required by the role
· A willingness to represent the organisation internationally on an occasional basis
· Evening and weekend working to attend and network at events will be required (time off in lieu is taken afterwards)
· Satisfactory completion of an enhanced Disclosure and Barring Service check (if offered the role, and paid for by Sound and Music)
4. Candidate profile
Essential:
· A demonstrable commitment to Sound and Music’s vision, mission and values
· A track record of generating income across different channels, meeting targets, with the ability and experience to manage and develop long-term and sustained fundraising relationships (for example, with major donors and trusts and foundations)
· Leadership (a strong combination of these are essential):
· A track record of leadership, including leading or working at a senior level in an organisation during a period of growth and change
· Excellent team leadership skills, with high emotional intelligence and generosity, a genuine enthusiasm for encouraging the input and ideas of others
· Strong budgeting and financial planning skills, and the ability to work collaboratively on this
· An entrepreneurial mindset: success in leveraging income, developing new income streams and value through commercial acumen and effective strategic partnership building
· A track record in championing and addressing under-representation in culture and a deep-rooted commitment to equality, diversity and inclusion
Desirable:
· Experience of increasing brand profile, developing brand awareness, and expanding audiences for a specialist product or service
· Understanding of the current political, economic, social and technological climate, including the context for culture and public funding and an active engagement with technological developments in creativity
· Excellent communication and interpersonal skills: able to engage confidently with different audiences and areas of the sector both publicly and on a 1:1 basis
· Excellent understanding of digital communications and infrastructure and how it can build reach and engagement, including using data to drive decision making
5. How to apply
If you are interested in working with us, please apply by completing the application form.
Sound and Music is an equal opportunities employer. We are committed to making recruitment and employment at Sound and Music inclusive and accessible. We particularly welcome applications from backgrounds that experience racism, and/or who are disabled or neurodiverse, to whom we will offer an interview if you meet the essential criteria for the role.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self-motivated to acquire new skills and knowledge relevant to the role.
Citizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 13,000 accredited Living Wage Employers across the UK.
Purpose
This role will report to the Senior Project Manager, Learning & Innovations Unit, and will be responsible for providing executive assistance to both the Deputy Director (DD) and the Finance & Operations Director (F&OD). The main duties include scheduling meetings, handling correspondence and assisting with the management of projects that both Directors are involved in. To be successful in this role, you will be able to initiate, meet deadlines and communicate effectively. Ultimately, you will be identifying and addressing the needs of the Deputy Director and the Finance & Operations Director, performing management and administrative tasks and building good working relationships to increase the effectiveness of the organisation.
Main Responsibilities
Working as the Executive Assistant & Project Manager your main responsibilities will include:
Contribute towards CUK’s mission and strategic objectives through Executive Support function
· Manage DD and F&OD’s diaries including booking meetings, scheduling attendees and organising venues, in person and online.
· Manage DD and F&OD’s correspondence including prioritizing and responding to emails.
· Schedule Appraisal and Supervision meetings and visits: ensuring both Directors’ time is well used through proper preparation and follow-up with direct reports, other local staff and external stakeholders.
· Process expenses.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
· Provide management and administrative support to assist DD and F&OD in their workload.
Build and manage projects and achieve work targets effectively
· Co-ordinate projects and ensure follow-up with team members where required.
· Create and manage systems to monitor performance of the Chapters, Projects and staff supervised by DD: e.g. through reporting mechanisms and supervisions and appraisals.
· Maintain an action log for DD including following up with those responsible to ensure actions are taken. Manage DD’s workflow and to-do list, assisting with prioritisation and the delegation of tasks to staff.
Learning, expertise and inclusion
· Undertake appropriate personal and professional development.
· Provide others with relevant and helpful advice and technical support.
· Proactive in maintaining own wellbeing at work.
Develop and manage internal and external relationships
· Build and maintain good working relationships with staff and stakeholders.
· Schedule meetings as required, setting agendas and circulating any papers.
· Work collaboratively across Citizens UK to ensure that interactions meet the expectations of our network and stakeholders.
· Take minutes at meetings as requested e.g. Executive Team, CUK Leadership Team, staff meetings and external meetings.
· Manage and coordinate work within team and colleagues across CUK.
· Effectively liaise with external stakeholders, suppliers etc.
Communications
· Assist with drafting and producing communications e.g. newsletters, emails and other media, liaising with the Comms Team.
· Attend/dial in and take minutes of meetings.
· Provide team and stakeholders with regular, timely communications.
· Attend meetings and represent CUK effectively to audiences in meetings and at events.
Knowledge Management
· Ensure data is handled and managed in a GDPR compliant manner.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
Generate income and resources
· Assist with funding applications to generate project income.
· Ensure careful use and stewardship of CUK’s resources when booking venues, travel and incurring other expenses.
· Process expenses.
· Create and manage admin systems to track income resources effectively.
Person Specification
REQUIREMENTS
ESSENTIAL (E), DESIRABLE (D)
QUALIFICATIONS
· Degree or Diploma in Business Administration or associated subject (D)
EXPERIENCE
· Provision of administrative and diary assistance to Executive level (E)
· Experience of handling a wide range of correspondence (E)
· Project management skills to track and monitor progress across teams (E) (D)
· Taking and writing minutes, developing reports and presentations (E) (D)
KEY SKILLS AND KNOWLEDGE
· Able to build relationships with a range of people and communicate clearly (E)
· Advanced level Microsoft Office, particularly Word, Excel, PowerPoint, SharePoint and Outlook (E)
· Diplomatic approach and discretion in handling sensitive and confidential information. (E)
· Previously developed time management and prioritisation skills. (E)
PERSONAL QUALITIES & VALUES
· Ability to take initiative and work independently (E)
· Self-motivated and adaptable (E)
· A positive enthusiasm for working within third sector and aligned with Citizens UK’s values (E)
The deadline for applications is Friday, 12 April 2024 at 9:00.
Interview are scheduled to be held on Monday, 22 April 2024. (Subject to change.)
The client requests no contact from agencies or media sales.
Do you have a passion for developing people, and supporting a Christian charity to tackle complex challenges like poverty and exclusion by mobilising people, churches, and whole communities to make a positive difference?
We are seeking an HR and Administration Officer to join our team, working closely across our organisation and our Senior Leadership Team to provide HR support, embedding policy and excellent practice in a way that strengthens our culture and upholds our core values.
This is a varied role that will suit a HR generalist, providing support and advice on the full range of activities that form the employee life cycle. This includes recruitment and onboarding of new staff, ensuring our policies represent best practice and that they are embedded in the culture of CUF, liaising with payroll, maintenance of the staff handbook, promoting personal development, ensuring our online HR software is used to its full capability, ensuring our appraisal process is robust and a range of other HR tasks.
The role will be key in our ambition to promote a positive working environment with good wellbeing and personal development opportunities for our team.
This role will also include other administrative tasks and project work to support our Senior Leadership Team.
To apply, please send/email an up-to-date CV and covering letter outlining your relevant skills and experience, relating to the listed responsibilities and person specification
Closing date: Midday Thursday 18th April, with interviews Tuesday 9th May (in London)
Do you have a passion for ending poverty, building partnerships, and growing the Kingdom of God? Then join our energetic, visionary and creative team.
We’re looking for an experienced and driven fundraising and communications professional to help us achieve God’s vision of human flourishing.
In this varied and versatile position, you’ll lead our fundraising and communications team and play a key role in resourcing and promoting CUF’s work to follow Jesus in serving the most disadvantaged people in our communities. You will help us communicate and celebrate the positive impact that churches have in the places in which we live.
As a key member of our management team, you’ll develop and implement comprehensive fundraising and communication strategies to help us deliver impactful work with the Church of England and other Christian denominations.
With a broad range of responsibilities across fundraising, communications, marketing and public relations, you’ll play a leading role in celebrating the CUFs achievements through powerful story-telling, impact reporting and effective media relations. You’ll also develop our digital strategy, with overall responsibility for our website, social media channels and email marketing.
How to apply
For an informal conversation about this role and for more information, please contact our Deputy CEO, The Rev’d Adam Edwards
To apply, please send/email an up-to-date CV and covering letter outlining your relevant skills and experience, relating to the listed responsibilities and person specification
Closing date: Midday Monday 15th April, with interviews Tuesday 30th April (in London)