Dementia Support Manager Jobs in Birmingham, West Midlands
Closing date: 28th April
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
This is an exciting new role in our growing Fundraising Marketing Team. As Alzheimer’s Society is a growing charity with ambitious goals, we are looking for someone who is passionate about data insight and creating impactful supporter journeys
As the successful candidate, you will be the driving force behind planning supporter journeys across the Income and Engagement directorate. You will help identify the next best ask for supporters interested Events, Legacies, Cause, Prize, and more. You will write data informed retention strategies and work with the relevant stakeholders to see these plans come to life.
You will also work closely with the Fundraising Marketing Team to shape and influence wider marketing activity. This is a diverse role with the opportunity to work across a number of marketing channels both online and offline.
Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023. We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.
About you
The successful candidate will be passionate about outstanding supporter experiences and maximising income opportunities, you have a good understanding of direct marketing and digital marketing channels.
You will also ideally be:
- Data driven and detail orientated
- An expert in fundraising and marketing techniques
- Able to communicate complex ideas in an accessible manner
- A natural communicator and able to work with a number of stakeholders across a large and complicated organisation
- Adept at working with some ambiguity as we implement new opportunities
- Motivated by a test and learn strategy
- Able develop new ways of working and consider all aspects of campaign management
- Have a creative flare and passion for delivering the best possible supporter experience
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
About The Role
Closing date: 5th May
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Can you stop people scrolling on social media? We’re looking for a self-motivated, proactive individual with a passion for social media and experience working across accounts with high volumes of user engagement.
You’ll work as part of a team to manage our day-to-day social media activity, creating compelling content across key channels, providing great community management and working across the organisations to ensure social is being used effectively.
You will help reach team, campaign and organisation-wide goals, ensuring that we take a data and impact-driven approach to activity.
You’ll be identifying and telling stories from people living with dementia through great social content, helping to spot relevant trends and opportunities to maximise engagement, and finding creative ways to demonstrate both the impact of dementia, and also the hope we can give through support, campaigning and research.
Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023. We’ve achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a fantastic indication of how far we’ve travelled over the past few years.
We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people living with dementia.
Key accountabilities and responsibilities
- Create and edit compelling and innovative social media content optimised against a range of objectives, including the production of graphics and video
- Work closely with cross-directorate teams to develop and implement impactful social campaign strategies, ensuring appropriate messaging and content for specific audiences, channels and placements
- Provide full community management across channels on a rota
- Work with people living with dementia to champion their voices through powerful storytelling
- Support the Senior Social Media Manager to embed social media strategy
- Develop and deliver guidance and training to colleagues across all areas relevant to successful social activity, ensuring information is easy to understand for a non-digital audience
- Run paid social activity aligning with strategic team objectives and manage associated budgets
- Use analytics tools to report back on the performance of day-to-day and campaign-focused social activity, making recommendations to address gaps and optimise performance
- Identify trends and develop insights into user activity from relevant data sources to inform our ongoing approach
- Manage projects as directed by the Senior Social Media Manager
- Undertake other tasks as needed to ensure the successful running of our social activity
About you
- Knowledge and experience on creating channel and audience-specific content that maximises user engagement.
- Ability to spot trends and opportunities to ensure we stand out from the crowd.
- You’ll be confident in creating a range of impactful visual assets (graphics, video, photo), and really understand how to get the best results in each placement.
- You’ll be a great communicator with the ability to tell a great story via social content, adept at writing engaging copy, but also able to manage sensitive conversations on social.
- Have great interpersonal skills are also key to allow you to develop great relationships with internal teams, and to work closely with people affected by dementia.
- Whether it’s a person with the condition themselves, a carer or someone that’s lost a loved one, you’ll be able to bring their experiences and stories to life through our channels.
- Have a particular interest in using analytics tools to drive performance through data and insight is essential.
- You’ll be confident creating reports that align with strategic objectives and demonstrate business impact.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
The client requests no contact from agencies or media sales.
Closing date: 30th April
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We are looking for an outstanding individual that will provide seamless, executive level assistance and support to our Director of Dementia Support and Partnerships. This is an engaging & exciting role that sits at the heart of the organisation and has lots of touch points across the whole Society.
As the Executive Assistant to the Director, you will be essential in optimising the effectiveness of leadership. This role requires impeccable organisational skills and a sharp eye for detail. We are looking for someone who can provide high level administrative support, managing a complex calendar, co-ordinating travel, and scheduling high level internal and external meetings with efficiency to ensure the best use of the Director’s time.
This role will require you to take exceptional quality minutes, accurately recording discussions during meetings, producing high level minutes that capture essential actions and decisions. Additionally, you will have the opportunity to use your advanced planning skills to proactively organise and prepare for upcoming meetings, engagements, and deadlines, adapting swiftly to changes with agility and foresight.
We are looking for someone who can research and craft senior level presentations and briefing notes that inform and drive strategic discussions. You will co-ordinate multiple high-level meetings, seamlessly arranging and overseeing logistics, ensuring all parties are well prepared and that outcomes align with objectives.
Alzheimer's Society was named on the Sunday Times Best Places to Work 2023. We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.
About you
You are a highly organised and detail-oriented professional who thrives in a fast-paced environment.
You will bring:
- Proven experience in an executive support role with a focus on high-level administrative management.
- The ability to anticipate needs and execute tasks with precision and accuracy.
- Excellent communication skills, capable of producing high-quality minutes, reports, and presentations.
- Excellent IT skills and extensive experience/knowledge using Microsoft packages.
- Experience in responding to queries and concerns on behalf of the Director.
- A collaborative approach, supporting colleagues when there are deadlines and knowing when to ask for help.
- The ability to prioritise your workload effectively and remain solutions focussed.
- Be a self-starter and incredibly motivated.
- Flexibility for meetings, held in London in particular.
Application Process
Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Closing date: 10th May
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Alzheimer’s Society, the UKs leading dementia charity is looking for a Technology Business Partner who will be crucial in bridging the gap between technology and other directorates across the Society.
You will be responsible for driving the technology strategy, fostering relationships, and ensuring alignment between IT solutions and business needs within assigned business areas. You will collaborate with stakeholders to identify requirements to deliver effective solutions.
Reporting to the Business Engagement Manager within the IT department, you will be instrumental in providing an enthusiastic, user focused approach, utilising excellent communication and influencing skills to manage the relationships within a given business area.
The role will play a significant part in the development and delivery of the technology business partnering approach for the Society. Engaging across the Society to support the organisational strategy and ensuring strategic alignment between the technology function and the given business area, so that the organisation can achieve its objectives assisted by technology.
Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.
About you
- Demonstrate experience of developing and maintaining key relationships across directorates within an organisation
- Share the drive, ambition and passion of the IT department to develop positive cross-functional relationships, acting as a trusted partner to support our Help and Hope strategy.
- Demonstrate a commitment to teamwork and shared ownership.
- Experienced in prioritising request and managing expectations.
- Strong stakeholder management skills and experience of managing long term relationships with stakeholders or partners, establishing a common strategic goal.
- Attentive listening skills when gathering critical requirements or understanding the basis of user concerns that are being articulated.
Person Specification
- Excellent communication and collaboration skills, both verbal and written
- Able to communicate effectively with people with various levels of confidence with technology.
- Work collaboratively and be able to prioritise your workload effectively and remain solution focussed throughout your areas of work.
- Strong interpersonal and interpretation skills will allow you to have open jargon-free conversations with the business.
- Excellent organisational and timekeeping skills.
- Excellent attention to detail.
- Be a team player, supporting colleagues when there are deadlines, and who knows when to ask for help themselves.
- Be a self-starter and incredibly motivated.
- Be passionate with a ‘can-do’ attitude
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Closing date: 30th March.
Contract: This is a fixed term opportunity for 12 months.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We have fantastic opportunity available for a Community Fundraiser to join our rewarding and growing team! This is an exciting home-based role which would suit someone looking to build and develop their fundraising experience or broaden their sector experience in a major national charity.
This role will have a strong focus on working with acquiring new support from our corporate and group/association partnerships in Bath & Wiltshire. The successful candidate will be able to deliver first class account management, as well as driving new business income (from prospecting through to pitch development and delivery).
You will join our Regional Engagement team to help deliver the regional budget. Success in your role will enable our colleagues to campaign for change, fund research to find a cure and support people living with dementia today.
Our team have a wealth of experience and skills to support you. In our team, help will always be there and being a team-player is essential. Recruiting, managing and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.
Being based in Bath or Wiltshire is not a requirement but occasional travel to/within the patch will be expected. We can offer flexibility on working pattern/days worked.
About you
- Experience in working within a Fundraising sector, particularly corporate acquisition/pipelining or community fundraising would be advantageous.
- Be a self-starter and can work within a fast-paced, creative, and diverse environment.
- Demonstrate your resourceful and inspirational nature, giving our supporters the best possible experience when raising incredible sums.
- Experience in conducting presentations to businesses and various groups (desirable)
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
We have an exciting opportunity to join us in making a difference!
Citizens Advice Birmingham has partnered with Alzheimer's Society to deliver Welfare Benefits Advice for people living with dementia. This includes those with the condition and their carers.
Are you an experienced adviser who has a strong background in the delivery of high-quality advice and a good working knowledge of welfare benefits?
We are looking for an enthusiastic caseworker to join the team, to provide the following:
- You will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation.
- Advice will be delivered virtually according to the service user’s needs and preferences. This will include phone, secure email or secure video calls.
- Help to design welfare benefit information leaflets and upskill referrers, preparing and providing training on our referral processes.
- Working independently and building relationships with third sector colleagues will be important, as will the ability to achieve targets, and support the work of volunteers.
Annual Leave: 25 days plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next 5 years
Previous applicants need not apply
Closing Date: Thursday 2nd May 2024 at noon
Interview Date: Monday 20th May 2024
Closing date: 21st April
Contract: This is a fixed term contract opportunity for 12 months.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Are you an experienced learning and development professional with expert knowledge in volunteering good practice? We’re looking for someone passionate, innovative and collaborative, who can begin to revolutionise our learning offer and create engaging solutions for our learners.
This role will sit within the Volunteering Team, part of the People directorate, and will work across Alzheimer’s Society to identify, plan, design and support the delivery of learning interventions for both volunteers and volunteer managers.
This will be a busy and challenging role; you will need to manage a range of competing priorities and be confident to take the reins to build learning and development approaches, interventions and pathways that are inclusive and will leave a lasting impact.
It’s an exciting time for the Volunteering Team as we enter a new phase, developing our strategy and ensuring we are able to meet the volunteering needs of the Society. The Volunteering Learning and Development Specialist will play a crucial role in achieving this, ensuring we are safe and compliant, but also fit for the future.
Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023. We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.
About you
- Skilled and experienced in designing, developing, and delivering blended learning approaches.
- Hold a relevant Learning and Development qualification at Level 4 or equivalent experience.
- Understanding of the value volunteers add and the impact they bring to organisations, with up-to-date knowledge of volunteering best practice.
- Experience of evaluating the impact of learning solutions, using data to inform future improvements.
- Understanding of how to adapt and tailor learning solutions to various audiences, including people living with dementia.
- Ability to develop strong internal and external relationships.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.