Deputy Community Manager Jobs in London, Greater London
The purpose of this role is to provide efficient and comprehensive administrative support to the joint directors of development and engagement (D&E), and director of policy and strategy (P&S). This would be an ideal role for a well-organised and enthusiastic candidate who is looking for the next step in their business administration career. The post-holder will also work closely with colleagues in the chair’s, chief executive’s, deputy chief executive’s and other directors’ offices, and will be a key member of a busy, but collaborative, executive support team (EST).
The director of D&E and the director of policy and strategy work across the organisation and with multiple external stakeholders to forward the work of NHS Providers on behalf of our members. The post-holder must be a team player with an ability to work flexibly across the organisation, prioritising and managing their own workload amid conflicting demands and busy work periods. Excellent judgement and discretion, and an ability to promote a positive image to both internal and external stakeholders, are essential.
The client requests no contact from agencies or media sales.
Ministry of Stories champions the writer in every child. Co-founded by author Nick Hornby in 2010, we help young people discover their confidence, imagination and potential through the power of their writing. We develop self-respect and communication skills through writing programmes and mentoring for children in our community, by working in schools, and at our dedicated writing centre in East London. We empower young people to write brighter futures for themselves through the power of their ideas, creativity and imagination.
We are looking for a confident leader to work closely with the Director to continue the growth and resilience of our organisation. You’ll drive successful fundraising and trading income, and understand how our communications can support this.
You will be a forward planner with an ability to respond to opportunity and manage risk. With keen attention to detail as well as the overview, you’ll have strong financial management skills. You will be great with people, have excellent communication skills, and be able to bring the best out in our team.
You will enjoy working in a supportive, busy and fun environment and be motivated by our commitment to champion the writer in every child.
We empower young people to write brighter futures for themselves through the power of their ideas, creativity and imagination.
The client requests no contact from agencies or media sales.
Closing Date: 1 May 2024
Ref 6699
Are you ready to make a difference? Are you passionate about driving positive change and impacting lives? Join us as our Senior Marketing Manager to ignite lasting change by engaging the nation to take part in Save the Children's flagship mass participation event; Christmas Jumper Day. You will have an opportunity to transform lives, one jumper at a time!
About us:
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm. When crisis strikes and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About You:
As our Senior Marketing Manager, you will play a pivotal role in our fundraising strategy. You will lead a multi-disciplinary team to raise unrestricted income by engaging schools and workplaces to participate in Christmas Jumper Day and raise much-needed funds for children for 6 months of the year. For the other 6 months of the year, you will lead marketing and fundraising projects across Public Income and Engagement to drive us towards Save the Children's goal of raising £60 million by 2030.
You will also lead on the development of multi-channel marketing plans, with a focus on audience, to drive ambitious brand awareness, supporter action, income and loyalty targets including email, display, paid social, direct mail, TV, radio and out of home, across a range of engagement opportunities and propositions (legacies, regular giving, emergencies and mass participation)
Key Responsibilities:
- Lead a multi-disciplinary team to attract and engage supporters to drive participation and income generation for Christmas Jumper Day.
- Lead the development of multi-channel marketing plans, with a focus on audience and insight.
- Lead the team's relationship with the media buying agency to buy and optimize media.
- Cultivate collaborative relationships with key partners such as marketing agencies, production companies, and fulfilment agencies, motivating and inspiring them to deliver their best for Save the Children.
- Inspire internal partners and colleagues to focus on raising money around the Christmas Jumper Day campaign.
- Manage team budgets and reporting.
- Support the Deputy Director of Public Income and Engagement to lead fundraising and marketing projects outside the Christmas Jumper Day campaign period.
Key Requirements:
- Significant experience in marketing, including developing complex and integrated multi-channel marketing plans, data analysis, and audience planning.
- Outstanding project management skills with a proven ability to plan and manage activity that delivers complex projects on time and to budget.
- Extensive experience in effectively managing external partners, including working with media agencies, creative agencies, and fulfilment agencies.
- Experience in developing marketing assets to drive engagement and action.
- Experience in developing engaging supporter journeys across channels.
- Ability to provide technical leadership for the organization in delivering marketing across various media types.
- Experience in managing budgets.
- Strong numerical and critical thinking skills, including the ability to analyze complex data for strategic decision-making.
Ways of Working:
The majority of our roles can be performed remotely in the UK. However, for this role, you will be required to work from our Farringdon Office in London on average 1 day a week. Travel costs to your contracted office will be at your own expense.
What we offer you:
- A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: May 1. 2024
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Location: Hybrid working part London Office (Islington, London) part home work (the post holder will work a minimum of 1 day per week in the office) or flexible location home working.
Salary: £38,450 per annum if London based or £35,850 per annum if home based
Hours: 35 hours per week
This is a fixed-term role for 8 months.
Please note that interviews will be scheduled as and when applications are received so please apply promptly as the vacancy will close once we have appointed a successful candidate.
Who we are looking for
We are looking for a Digital Project Manager to join our ambitious and growing type 1 diabetes charity, JDRF, as part of the digital and marketing team.
As a digital professional with previous charity or digital agency experience, you will be at the forefront of helping to drive digital transformation, building awareness of the work we do and the life-changing impact of type 1 diabetes.
You will support the implementation of a digital programme plan to carry out the development and refresh of several digital products and platforms in line with user needs and business objectives. You will collaborate with internal stakeholders, digital agencies and platform providers to ensure that developments meet quality standards around design, usability, user experience and accessibility, ensuring excellent experiences for our audiences. You will help co-ordinate tasks and resources and track project progress, contribute to user acceptance testing and content audits and updates. You will also be a confident advocate for UX best practice and building brand awareness.
An experienced digital professional, you may have worked for a charity or digital agency before in a similar role. You will be motivated by delivering high quality digital products and will be familiar with a range of digital channels and platforms. You will be ever-curious, always seeking to improve your skills and adopt new approaches.
Experience required
You’ll have previous experience of:
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Digital project management
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Working with digital agency suppliers including developers
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Collaborating with a range of internal and external stakeholders
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Conducting user acceptance testing
About JDRF
JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
‘JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.’
The client requests no contact from agencies or media sales.
Deputy Service Director
We are looking for a Deputy Services Director to support a cluster of Area Managers across England and Wales.
This role is home based, with regular travel across the regions.
Position: 5494 Deputy Service Director
Location: Home Based
Hours: Full time, 37.5 hours per week (Flexibility is possible, but likely to be required to meet core hours across Monday to Friday)
Contract: Permanent
Salary: £62,522.13 per annum
Closing Date: First stage interviews will take place, via Zoom, in the week beginning 30th of April.
The Role
This role is home-based, regular travel and some unsocial hours will be necessary. As a Deputy Service Director, you will:
- Support the Services Director to manage services across England and Wales
- Represent the charity externally, promoting a positive image of the organisation
- Identify and promote opportunities to grow and develop the services in order to improve reach and impact
- Monitor, develop and advance the approach to excellence, ensuring teams work to the highest quality standards
- Take the lead in developing the skills and expertise of the Operations Managers and further advancing excellent standard of casework
- Lead on income generation in allocated areas
- Promote advocacy for service users, ensuring that they are involved in the development of services and their needs are heard and understood
About You
To be successful in this role, you will need:
- An excellent understanding of the impact of crime and the experience of the criminal justice system on victims and witnesses
- A proven track record of successfully delivering services with significant contract values
- Exceptional leadership skills, ensuring individuals and teams feel nurtured and supported in order to achieve high levels of performance, commitment and collaboration
- Demonstrable experience operating effectively within a complex organisation at both operational and strategic level
- Previous experience of developing and maintaining successful partnerships with a wide range of internal and external stakeholders
- A genuine openness to feedback and willingness to proactively learn from others
In Return…
Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity and paternity payments
- High Street, retail, holiday, entertainment and leisure discounts
- Access to our financial wellbeing hub and salary deducted finance
- Employee assistance programme and wellbeing support
- Ongoing training and support with opportunities for career development and progression
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities
You may have experience in areas such as Service Director, Director of Service, Deputy Service Director, Deputy Director of Service, Head of Service, Deputy Head of Service, Service, Criminal Justice, Victim Support, Community.
Please note this role is being advertised by NFP People on behalf of our client.
We have an exciting opportunity for an Operations Manager to join our new team in Thames Valley, working 37.5 hours a week. This role is home-based but will require travel throughout the area.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
This role is home-based with regular travel throughout the region. The Thames Valley Adult Victims Service will provide emotional and practical support to adult victims of any crime. Support will be delivered in an innovative manner primarily through specialist group work provision - alongside online and telephone caseworker support.
As the Operations Manager for the new Thames Valley Adults Victim Service you will be responsible for the implementation, development and the ongoing delivery of a high performing service through excellent operational management and supervision of people and resources.
You will ensure the team delivers individual, tailored support for adult victims of any crime primarily through group and peer support with the option of individual casework support where this is appropriate for the victim.
You will work closely and collaboratively with a range of stakeholders including the Office of the Police and Crime Commissioner for Thames Valley, Thames Valley Police, criminal justice agencies as well as other statutory agencies and third sector organisations across the Thames Valley.
You will be the nominated deputy for the Area Manager covering Thames Valley and this will include assisting the Area Manager in monthly/quarterly reporting and attending monitoring meetings with the PCC office.
Your will provide direct line management to the Victim Awareness Officer who will play a key role in planning & delivering training and raising awareness of activities. You will support them in the recruitment & development of an active cohort of volunteers performing the roles of Criminal Justice and Engagement Champions.
As part of your role you will ensure victim voices and experiences are listened and responded to in and beyond the criminal justice system.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors and patrons, such as Sir John Major and Marsha De Cordova MP.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
JOB DESCRIPTION AND PERSON SPECIFICATION
The Individual Giving Manager (Retention) will work within the Public Fundraising Team and play a key part in growing and sustaining income from our individual giving audiences of cash donors and regular giving supporters. You will work closely with the Deputy Director of Fundraising, Individual Giving Manager (Acquisition), Supporter Care Officer and Database Manager and will be responsible for the development, project management and delivery of the supporter retention, renewal and stewardship program. This is a great role for someone with existing individual giving fundraising experience, who would like the opportunity to use analysis and insights to develop and shape retention and stewardship activity, with the drive to deliver a program which aspires be best in class.
Responsible to
Deputy Director of Fundraising
Direct reports
Potential scope for line management responsibilities in future.
Working hours and contract
This is a permanent full-time role. We will consider part-time and flexible arrangements.
Salary
£37,000 to £40,000 depending on experience, based on permanent and full-time (35 hours per week).
Location
Aldgate E1 and hybrid working. Two days in the office and external meetings and events as required.
Role Responsibilities:
This role plays a key part in driving income growth and sustainability in our Individual Giving programme.
Your priorities will include:
· Driving the strategic and operational planning of Individual Giving to deliver strong income growth and return of investment (ROI), ensuring agreed targets and KPIs are achieved in relation to retention and conversion of existing donors.
· Devising and delivering the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and operational plans.
Strategy, planning and delivery:
· Develop and manage donor retention and upgrade for cash donors and regular givers across all channels to increase our supporter base, maximising ROI.
· Devise and deliver the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and ops plans, reforecasting these on a quarterly basis and engaging with month end processes.
· Lead the delivery of an impactful stewardship programme, which includes managing the supporter newsletter to optimise donor retention and development across all supporters, delivering exceptional donor experience; oversee timely responses to donors.
· Optimise data and data capture opportunities to help us better understand our supporters, inform strategy and ultimately deliver insight to help drive retention and lifetime value.
· Provide timely high-quality reporting with robust analysis and recommendations to improve performance – utilising your Individual Giving expertise and sector benchmarks.
· Adopt a test and learn mentality to strategic planning, developing new activities to provide the charity with a balanced portfolio of offers for new/existing donors.
· Direct and manage external suppliers to execute the Individual Giving retention programme to meet agreed budgets, timelines and KPIs.
· Support with the selection and appointment process for new external suppliers, effectively managing relationships to ensure the highest quality service.
· Ensure tools and processes are in place to effectively deliver objectives in collaboration with teams across the organisation.
Collaboration
· Identify opportunities to maximise value from our supporter base and seek opportunities to work with colleagues to facilitate cross-selling of relevant initiatives to engage donors, including mid-value, major gifts and legacies for example.
· Work collaboratively across the charity to develop exciting and relevant content across all Individual Giving activity, including the supporter newsletter, working with colleagues to identify where content could be applied to other communications and marketing channels.
· Keep abreast of new trends, tactics and competitor activity within the sector, disseminating new learnings and information throughout the team.
· Ensure that communications are compliant with all relevant bodies including HMRC, Gambling Commission, Fundraising Regulator, ICO, Charity Commission and ASA.
· Support other areas of fundraising by attending events, exhibitions etc. as required by a small team with varied engagements.
Management
· Carry out effective management of the Supporter Care Officer, ensuring the effective deployment of all their responsibilities.
· Be accountable for the management and development of the CRM database to maximise efficiency, working with the Database Manager to resolve any irregularities.
· Work closely with the Database Manager to establish criteria for data selection and extraction as necessary.
· Work with the Database Manager and Supporter Care Officer to ensure all donations are processed swiftly and accurately, Gift Aid income is maximised, and all declarations are collected and accurately recorded for submission to the Finance team.
Other
· Become fully conversant with the aims and objectives of the organisation.
· Keep up to date with developments in the sector and key new initiatives in our field.
· To always work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
· Undertake other duties as may be reasonably required on either a short or long-term basis.
Person specification:
Skills, knowledge & experience
Essential skills, knowledge and experience:
· Successful track record of developing and managing a successful, cause-led Individual Giving retention and stewardship programme, with proven technical ability across channels including print, telemarketing and digital.
· Strong experience of analysing and interpreting data, reporting and using data driven insights to inform decision making.
· Strong experience of developing and implementing successful supporter journeys with thorough understanding of donor motivation.
· Track record of meeting or exceeding targets.
· Proven ability to think and act strategically, with strong planning and evaluation skills.
· Experience of managing, motivating and developing a team.
· Experience of managing agencies and negotiating strong commercial agreements.
· Sound experience of appraising new ideas and activities and making decisions of what, how and when to test as appropriate.
· Demonstrable experience of effective financial management, including, creating, presenting and interrogating business cases managing and reforecasting budgets, providing financial narrative, reconciling results.
· Highly proficient in identifying, creating and editing fundraising content.
· Excellent interpersonal, communication (written and oral) and influencing skills, with natural aptitude for collaboration and cross working.
· Strong project management and analytical skills.
· Positive, results-driven individual with a confident ‘can do’ attitude and an ability to work to tight deadlines.
· Highly IT literate – proficient/advanced level in Excel and Raiser’s Edge.
· Thorough knowledge of fundraising regulations and GDPR.
· Demonstrable passion for, and commitment to, the vision, mission and values of Fight for Sight/Vision Foundation.
· Demonstrable passion and advocacy for the needs and motivations of our supporters.
Desirable skills, knowledge & experience
· Minimum of two years’ experience within a fundraising team.
· Previous knowledge or fundraising experience with a medical research charity.
· Professional fundraising, marketing or direct marketing qualification.
Personal qualities
· An understanding of and commitment to the sight loss community.
· Strong communication skills and presentation style.
· Evidence of financial fluency.
· Flexibility and a practical, can-do attitude.
· Highly motivated and able to juggle a varied workload.
· Personable, with excellent listening skills.
· Excellent accuracy and attention to detail.
· Growth mindset.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
We have an exciting new exciting and challenging opportunity for 2 Operation Managers National Homicide Service (HS), covering either the east or west of England and Wales. You will work from home or a local VS office if available, 37.5 hours per week.
Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide? Do you want to lead a supportive, passionate and committed team?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
As an Operations Manager you will:
- support the Deputy Head of Service to maintain the highest standards of service delivery, across a widely geographically dispersed team
- lead a team of Team Leaders to meet VS & Homicide Service standards & contractual requirements
- support staff & volunteers to keep them safe within their role
- working closely with a range of stakeholders
You will need:
- good organisational skills, able to prioritise effectively & experience of setting & monitoring key performance indicators
- effective communication skills & experience of leading and managing people who work in different ways
- experience of leadership & implementation of change management processes
- ability to build constructive working relationships
- understanding of government policy related to victims & the Criminal justice system
- knowledge of the impact of trauma and bereavement & the importance of trauma informed practice
- understanding of voluntary & statutory agencies
- knowledge of safeguarding practices
- to be prepared to travel across this large geographical area including occasional overnight stays
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement.
Please see attached Job Description and Person Specification for full details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. Please give examples where appropriate, and show your aptitude for post. Please ensure you answer each shortlisting criteria including the need to drive and have your own mode of transport. Please list your preferred area East or West on your application form.
We looking forward to hearing from you.
Interview dates: 29th and 30th April - by Zoom.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We are looking for Health Engagement Managert (North of England)
Job Title: Health Engagement Manager (North of England)
Hours: 35 hours per week
Salary: £43,209 per annum
Location: Home-based, with regular travel required across the region and to our head office in London
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
About this role:
- Someone with excellent influencing and relationship skills, you will be able to work with a range of key stakeholders, including NHS organisations, clinical teams, and charities.
- Someone with a proven track record of forming, developing, and evaluating new partnerships to drive change and deliver strategic outcomes.
- Someone with an expert understanding in measuring service outcomes, you will be responsible for providing the evidence of quality, impact and cost effectiveness for services funded and provided by Teenage Cancer Trust within your regions.
- Someone who can work strategically to create robust service delivery plans that will improve outcomes and reduce inequity for young people with cancer.
How to apply:
You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.
First round interviews: 7-8 May 2024
Second round interviews: 13-14 May 2024
Compliance statements:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. We want you to be yourself here and thrive doing so. In line with our Equity, Diversity & Inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, people living with disabilities and people of faith.
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please refer to our privacy policy on our website.
We want you to have every opportunity to demonstrate your skills, ability, and potential. If there is any assistance or adjustments, we can make to support you to make your application, please contact HR.
The client requests no contact from agencies or media sales.
Job title: Director of Policy and Strategy
Term: Full time, permanent
Salary: Circa £100,000 per annum plus generous benefits, and 30 days’ annual leave.
Location: London (Victoria) – hybrid (one to three days in the office as a minimum), with some travel around England required
Closing date: 10am 22 April 2024
Interviews: w/c Monday 6 May 2024
NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million staff.
Our Policy directorate encompasses around 35 people, and the director of policy and strategy has responsibility for four direct reports and sits on our Executive Management Team (EMT), also helping to lead strategy and development across our 100-strong organisation. As director of policy and strategy, you will play a pivotal role in developing and strengthening our Policy and Strategy directorate. This will include ensuring we continue to operate in an integrated way across our Policy and Strategy, Communications, and Development and Engagement directorates to deliver the greatest impact for members and our organisation.
You will provide strategic leadership for the organisation’s policy, strategy, analysis and public affairs functions, providing high-level advice and support to the chief executive, deputy chief executive, chair and board, as well as playing a key role as part of the NHS Providers director team.
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics
In this role you will lead and empower the Executive Team and organisation to deliver high quality services to ensure that patient voices are heard. Working with the Board of Trustees you will develop the organisation’s long term strategy and ensure good governance. You will be the public face in building relationships with strategic partners and stakeholders to deliver impact and improvement and will represent the organisation at strategic meetings to hold services to account.
The deadline for applications is 23:59 on Monday 29th April 2024.
The selection process will include:
- Interviews including a presentation element which will be held face to face on Monday 13th and Tuesday 14th May 2024.
- Online sessions where the candidate will meet with stakeholders, the Board of Trustees and the Executive Team later in the week commencing Monday 13th May 2024.
If this sounds like the job for you, please follow the link to our website to access our application form and further details!
The client requests no contact from agencies or media sales.
Title: Clinical Educator
Salary: Marie Curie Pay Scale, aligned with AFC Band 6
Hours: 37.5 hours per week
Contract: Permanent
Based: Hybrid role based out of London
Closing date: 5th May 2024
Interview date: 9th May 2024
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.
Your role in our mission
As a Clinical Educator, you will play a key role in shaping the development of professional and clinical standards across London. Your primary responsibility will be to cultivate a culture of excellence in palliative care by ensuring compliance with core and mandatory training as per organisational policy, providing comprehensive training programs, mentoring new staff, and facilitating continuous learning opportunities. You will work collaboratively with multidisciplinary teams to ensure the delivery of high-quality, person-centred care.
This is a pivotal role where your clinical expertise will shine. We're seeking someone with comprehensive knowledge across all clinical domains and experience of facilitating statutory and mandatory compliance levels in a community environment for our dedicated community-based staff. Your role will be instrumental in setting and maintaining exemplary professional standards, ensuring the delivery of high-quality, person-centred care.
As the Clinical Educator, you'll spearhead the development, delivery, and assessment of comprehensive clinical training programs, fostering an environment of continuous learning through innovative and adaptable approaches.
Working as part of our dynamic nursing team comprising Senior Nurses, Clinical Nurse Managers, Registered Nurses, and HCAs, you'll serve as the catalyst for inspiration and education, enriching colleagues across every facet of our services.
If you're driven by a passion for delivering excellence in care and possess the requisite skills and values, we'd love to hear from you.
What we are looking for:
- Significant nursing experience post registration, preferable in a community-based environment
- Teaching and mentoring experience in healthcare for community-based healthcare teams, identifying and developing training needs and analysis
- Confident, self-motivated team player with a positive outlook and the ability to think innovatively
- Experience of working with healthcare professional supporting individuals and families experiencing change and loss
- Commitment to personal professional development
What's in it for you
- Annual leave allowance = England and Wales = 27 days plus 8 public holidays (pro rata)
- Annual leave aligned to NHS (subject to eligibility, which must be most recent continuous service immediately prior to joining MC with no breaks of service)
- Competitive Policy for parental/sick Leave
- Continuous Professional development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care- (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
- Continued access to NHS Pension Scheme
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
For more information or an informal chat please contact our Deputy Head of Quality and Clinical Governance Rekha Vijayshankar on [email protected]
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger.
Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]
This role will be subject to receiving a satisfactory Enhanced criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.
Would you like to spend your day working and playing with children aged 0-5 and advising their parents and carers?
How would you like to be part of a friendly team doing a job that makes a difference to children’s lives in an organisation that puts people before profit?
If the answer is YES, then we would like to hear from you.
Coin Street Family and Children’s Centre have a fantastic opportunity for a motivated, energetic, and enthusiastic Early Years & Family Educator to join our Early Years team.
The purpose of the role is to deliver stimulating and engaging play sessions, building relationships with parents/carers, and monitoring the progress of children, carrying out 1-2-1 work with families experiencing a range of difficulties. Working in partnership with other services and professionals, we develop a whole family approach, referring parents/carers onto other activities and organisations that could play a useful role in their lives.
We are looking for people who have:
- ideally qualified to a level 3 in childcare or early years (at least level 2)
- experience of working with families and children aged 0-5 years
- appreciate the importance of parent partnership
- experience of providing activities to support children’s learning and development
- a can-do and enthusiastic attitude
- an understanding of how to safeguard and protect children
What can we offer you?
- Competitive salary
- Access to high quality training
- Coaching and mentoring support
- Generous pension at 8% (5% from the employer if you contribute 3%)
- 20% discount of childcare fees
- 35 days off a year, including 8 bank holidays (additional days awarded for long service) - pro-rated for part time staff
- Personal development grant of up to £1,000 per year, once you pass your probation
There's more…
- Six inset days per year (three with the wider Coin Street team)
- Refer a friend bonus of £500 for existing employees
- Health and wellbeing package including a confidential employee assistance programme and online therapy sessions plus free gym and daily fresh fruit
- Season ticket loan and cycle to work scheme (on completion of probation)
- Staff social events (summer BBQ and Christmas party)
- Opportunities to join Coin Street committees (for example the Black lives Matter Race & Equality Steering Committee, Inset planning, staff social committee)
- Local retail (star card) and online discounts
We are ideally looking for someone who can work 25 hours per week, but will consider 15-25 hours.
The client requests no contact from agencies or media sales.
About Reprieve
Reprieve is a UK charity founded in 1999. Reprieve uses strategic interventions to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.
Reprieve works with the most disenfranchised people in society, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. Thus, Reprieve promotes and protects the rights of those facing the death penalty and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.
Reprieve’s main office is in London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.
About this role
The MENA Death Penalty Caseworker will undertake a range of activities in support of Reprieve’s work on cases of individuals on death row or at risk of the death penalty across the MENA region, including casework and investigations into individual cases and the broader death penalty landscape, support to Reprieve clients, and support to partner organisations and lawyers in the MENA region and beyond.
The MENA Death Penalty Caseworker is an integral member of the MENA Team, and will work closely with the Media, Campaigns and Digital, and UK and US Policy teams, and the Directors and Deputy Directors.
Location and salary
This role is a full-time, permanent contract based in our London office. The annual salary is £40,964 full-time per annum, less any required deductions for income tax and national insurance.
Reprieve operates a hybrid working model and we require staff to work a minimum of 40% per week from the London office, and the rest from home. Your presence is important during core office hours, whether remotely or in the office.
Applicants must have the current right to work in the UK.
Further details and how to apply
Please see the job description and person specification on our website for full details and information on how to apply. The deadline for applications is 23 April 2024.
The client requests no contact from agencies or media sales.
Job Purpose: To develop and manage, to a high standard, Age UK Bromley & Greenwich’s Information and Advice Service. To be responsible for the effective delivery of the I&A Service which will be delivered through a range of channels, including face to face, telephone, email, digital, and other means, across the Bromley and Greenwich boroughs.
Key Responsibilities:
Line management and supervision
- Provide line management and supervision to advisers and support staff.
- Supervising team advice sessions and casework
- Manage the practicalities of the advice session and ensure adequate staffing and resources.
- Undertake monthly supervision with individual team members and annual appraisal.
- Ensure referrals are actioned and clients are supported in a timely manner.
- Develop team competence in key advice areas. (Benefits, Housing, Social care)
- Provide technical support to advisers and identify areas of further development for individuals and the team.
Support learning and development
- Support the team to embrace continuous learning and development and provide timely feedback on cases reviewed.
- Make recommendations for staff training and development areas of need.
Staff recruitment and development
- Create a positive working environment in which equality and diversity are well-managed, dignity at work is upheld and everyone can do their best.
- Participate in recruitment and selection activities as delegated.
- Undertake new staff induction.
- Ensure the team receive appropriate support, supervision and appraisal and have opportunities for continuous learning and development.
Quality assurance and reporting
- Undertake Independent File Reviews ( IFR) and monitor the quality to meet quality standards and service level agreements
- Maintain and develop QAS/ AQS standards incl. renewal process.
- Ensure remedial and developmental issues are identified and acted on to develop individuals, improve the quality of advice, and ensure clients do not suffer detriment due to poor or inadequate advice.
- Keep technical knowledge up to date and provide technical support to advisers.
- Maintain a case load as demonstration of ongoing personal development and learning.
- Undertake advice work as required e.g. during staff absences.
- Provide statistical reports on outputs and outcomes as required by funders and management
- Review and implement outcome measures for the work of the I&A team, including an annual survey of clients.
Partnership working and development
- To manage networking/ liaison with other local key stakeholders and organisations and feed into wider local engagement and community development work.
- Develop effective partner relationships with referral agencies across both boroughs, and to refer/ signpost cases to external agencies as appropriate.
- Represent the organisation at outreach and community events as required, continuing to raise the organisational profile and develop wider awareness of our services.
- Work with colleagues to develop marketing materials, give talks and presentations, identify outreach opportunities .
- Identify opportunities to develop and grow the wider information and advice service
The client requests no contact from agencies or media sales.