Deputy Service Director Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington, Lichfield (Hybrid options available)
Hours
Full time 37.5 (Flexible for the right candidate)
Annual salary
£43,500 to £50,000 depending on experience
Review Date
25/04/2024
Reporting to the Head of Fundraising and leading the wider supporter care team, the Individual Giving Manager is responsible for the end to end Individual Giving Programme. You will help maximise supporter recruitment and development opportunities whilst ensuring long-term growth for St Giles Hospice.
To manage the delivery of the Individual Giving Programme which includes recruiting new cash and regular giving supporters from a variety of multi-channel campaigns and initiatives. To deliver the warm campaigns such as cash appeals, regular giving, raffles and lottery.
To manage the stewardship of supporters through the proactive and effective data management, delivering an excellent supporter experience through targeted supporter journeys. To develop, deliver and proactively manage campaign plans, budgets, and reports for senior stakeholders.
Knowledge and experience
Essential
·Experience of working in third sector
·Experience in a communications and marketing role
·Demonstrable experience individual giving / customer, and donor / customer acquisition, retention and segmentation in a charity / commercial setting
·Track record of successfully managing and developing relationships with individual supporters, customers or clients.
·Experience of successfully developing and implementing a plan for individual giving / customer, and donor / customer acquisition, retention in a charity / commercial setting.
·Knowledge of regulatory environment for fundraising from individuals including data protection, Gift Aid and Fundraising Codes of Practice and regulation
·Experience of and resilience to meeting targets and KPIs.
·A proven track record of success in working with others, managing people, and delivery of high-quality results to deadlines
·Experience of working with data for marketing and analysis purposes
·Good knowledge of data selection, data analysis, insight and application of datasets for maximum success
·Experience of project management, including budget setting and management.
·Experience using Donorflex or a similar CRM database.
·Experience of working with volunteers
Desirable
·Management experience
·Understanding of Lottery regulatory requirements (Gambling Act 2005) and how this applies within a charity setting.
·Experience of running a small or large scale Lottery to include day to day financial management.
Values
Exhibits our hospice values and behaviours
Skills
Essential
·Ability to show resilience in challenging situations.
·Ability to understand when issues need escalation.
·Ability to work effectively as part of a team.
·Ability to maintain confidentiality.
Personal Attributes
·Empathetic
·Team player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
The client requests no contact from agencies or media sales.
We are excited to seek a new Chief Executive Officer to provide leadership, vision, development and direction to our impactful and dynamic work. Youth Realities has substantial growth potential, and would benefit from an influential leader to shape and deliver a new strategy to increase our impact, income and partnerships.
This is an inspiring position that requires deep alignment with our vision and values. As an organisation almost exclusively supporting young women and girls, the trustees are encouraging applications from candidates that identify as women.
Contract: Permanent, subject to a five-month probationary period
Hours: full-time, 28-35 hours per week. Youth Realities hosts a fortnightly 4-day working week policy.
Location: Hybrid working, with in-person requirements from Youth Realities’ office in Colindale (NW9 5XW) and attending events where required in London.
Salary: £46,800 - this is based on current resource and trustees are open to salary increases as funding becomes available.
Start date: August 2024.
Key attributes and experience for the role includes:
- Experience working within the VAWG, youth and/or domestic abuse sector, or an excellent understanding of VAWG/ domestic abuse/ teenage relationship abuse
- Track record of successful leadership in a senior role
- Strategic, creative and operational thinking
- Ability to form and sustain trusted relationships with partners, funders and stakeholders
- A dynamic and positive attitude when responding to challenging and changing circumstances
- Willing and able to be a core team member, contributing where required to wider operational attainment.
Founded in 2016 and formally established in 2017, Youth Realities is a specialist youth and survivor-led charity supporting young people, primarily young women and girls aged 11-25, impacted by teenage relationship abuse.
Our vision is a world where young people live free from relationship abuse and violence.
Our mission is to end relationship abuse and violence by working with young people to provide specialist spaces for prevention, intervention and healing.
Submit an up-to-date CV and cover letter, addressing the criteria outlined in the Person Specification. We want to know why you, why us and why now.
Deadline to apply: 13th May 2024
Interview dates: Thursday 23rd, Friday 24th, Thursday 30th and Friday 31st May 2024. Interviews will consist of 3 components, an interview with core staff and trustees, a site visit and a panel with young people. Therefore, applicants will be required to attend between 2:00pm - 5:30pm.
Outcome date: w/c 3rd June 2024
Start date: by w/c August 5th 2024, earlier start dates are encouraged and late start dates can be discussed.
This is a newly created role and there is a great deal of untapped potential here for a proactive leader to support the CEO and SLT to create efficiencies in how we manage our internal infrastructure (IT Systems and processes), Finance and charity Governance, and HR/people to ensure we maintain and develop a thriving and nurturing working environment. The individual will have significant involvement in the strategic vision of the organisation as a whole. With a broad portfolio, the role combines both operational and strategic elements and must be able to flex up and down accordingly.
The client requests no contact from agencies or media sales.
Who are we?
Voice4Change England (V4CE) is a membership organisation with a vision to build a stronger and more inclusive civil society to meet the needs of BME and other disadvantaged communities by giving out grants, providing infrastructure support for the voluntary and community and social enterprise (VCSE) sector, campaigning on topical issues and policy and collaborating in groundbreaking research.
We are a small, friendly organisation looking to expand our teams over the coming months.
The role
Voice4Change England is recruiting for an Infrastructure and Development Officer who will effectively manage outreach and consultation with BME organisations and communities across England. We are looking for a proactive, motivated and outgoing person to join our Infrastructure and Development Team.
You will be passionate about social justice and addressing inequalities, can assess community needs and deliver infrastructure support addressing under-funding, and help to build sustainability and resilience in BME groups as well as help groups develop opportunities for greater impact.
The role will be remote working with monthly meetings and project related travel across England.
Main responsibilities
• Organise and deliver outreach to reach and engage BME organisations and be informed by them on needs and issues.
• Organise roadshows and other events to engage and consult with BME organisations on particular issues and themes that emerge from outreach and consultation.
• Contribute to the development of learning, advice, support and resources for BME organisations.
• Liaise with external agencies and service providers to help broker increased inclusion of BME organisations.
• Collaborate, inform and involve, as relevant, BME organisations to aid the development of this work.
• Produce reports for V4CE and funders on the impact and value of the outreach and development work
• Contribute to dissemination of the contribution of the London BME sector to increase external value and respect of its work and impact
Person specification
Education and Experience
· Knowledge of the issues and barriers faced by BME organisations and community groups
· Knowledge of individual BME organisational development needs and ability to add to this through consultation
· Knowledge of and commitment to the principles of equality and diversity
· Ability to analyse, synthesise and communicate complex issues in a clear manner
· Ability to plan and deliver training sessions
· Ability to aid capacity building and resilience by developing tools and templates suitable for groups at different stages of development
· Experience in roles involving stakeholder engagement and partnership building
· Experience of relevant infrastructure or development work (desirable)
· Experience of project and budget management (desirable)
· Knowledge of charity law and guidance (desirable)
Personal Attributes
· Self-motivated and able to use initiative
· Ability to work independently and collaboratively in a team setting
· Proactive and responsive
· Strong project management skills with ability to manage diverse tasks and priorities with attention to detail and accuracy.
· Excellent interpersonal skills combined with an ability to cultivate positive relationships
· Empathetic, tactful; able to relate to people and organisations of all backgrounds and with different needs while keeping to professional boundaries
· Solid communication skills, both written and oral.
What do we offer?
Our benefits include:
- Competitive salary
- 25 days annual leave plus bank holidays
- Flexible working hours
- Remote working with travel to London
- Pension with 5.5% employer contribution
- Support with professional development
How to apply
Apply by submitting your CV and supporting statement via the ‘Quick Apply’ button
Deadline: 23.59pm, 27th April 2024
Interview: Online interviews will be conducted in May 2024
Our Commitment to Equality, Diversity and Inclusion
We value diversity and inclusion in our workplace and believe that a diverse workforce brings a wide range of perspectives, ideas, and experiences, which ultimately contributes to the success of our organisation. By embracing diversity and providing equal opportunities, we believe that we can build a stronger, more innovative, and more successful team. We are proud to be an equal opportunity employer and are committed to maintaining an inclusive workplace for all.
If you require any reasonable accommodations during the application or interview process due to a disability or any other reason, please inform us, and we will make every effort to accommodate your needs.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job title: Suicide Bereavement Liaison- Children, Young Persons (CYP) and Families - Grief in Pieces
Service: Grief in Pieces Support for Suicide Loss (PTWS Department) Responsible to: Deputy Director of Psychological Therapies and Wellbeing Services/ Clinical Director
Salary: Starting salary is £31,438.42 per year (Full-time equivalent), (SC6 - SP26), which equates to £18,863.05 per year at 22.5 hours per weeks.
Hours: 22.5 hours
Contract Type: 1-year Fixed Term
Location: Tudor Road E9, London/ Hybrid
Benefits: See supporting documents for information on benefits.
We are seeking a Suicide Bereavement Liaison - Children, Young Persons (CYP) and Families to join our Grief in Pieces: Support for Suicide Loss team. Grief in Pieces is part of the Safe Connections partnership and is a dedicated support service for anyone in North East London who has been impacted by suicide loss.
About Mind in the City, Hackney and Waltham Forest:
We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.
We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.
We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.
Our values are:
Connected: Creating a compassionate and supportive community.
Fair: We strive for equity- no-one's needs should go unmet.
Brave: We walk with people, offering help by doing what works - proven or new
Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.
We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.
We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Those with lived experience of Mental Health are encouraged to apply.
Value-based Recruitment:
We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to further breakdown barriers in our recruitment & selection process.
Shorted-listed candidates will be provided with some questions to help them prepare for the interview.
How to apply:
For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.
This track change highlights the differences from Mind CHWF website advert template.
The closing date is by 19th April 2024, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.
We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.
Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.
The client requests no contact from agencies or media sales.
Who are we?
Voice4Change England (V4CE) is a membership organisation with a vision to build a stronger and more inclusive civil society to meet the needs of BME and other disadvantaged communities by giving out grants, providing infrastructure support for the voluntary and community and social enterprise (VCSE) sector, campaigning on topical issues and policy and collaborating in groundbreaking research.
We are a small, friendly organisation looking to expand our teams over the coming months.
The role
Voice4Change England is recruiting for an Infrastructure and Development Officer who will effectively manage outreach and consultation with BME organisations and communities across London. We are looking for a proactive, motivated and outgoing person to join our Infrastructure and Development Team.
You will be passionate about social justice and addressing inequalities, can assess community needs and deliver infrastructure support addressing under-funding, and help to build sustainability and resilience in London BME groups as well as help groups develop opportunities for greater impact.
The role will be remote working with monthly meetings and project related travel across London
Main responsibilities
• Organise and deliver outreach to reach and engage BME organisations and be informed by them on needs and issues.
• Organise roadshows and other events to engage and consult with BME organisations on particular issues and themes that emerge from outreach and consultation.
• Contribute to the development of learning, advice, support and resources for BME organisations.
• Liaise with external agencies and service providers to help broker increased inclusion of BME organisations.
• Collaborate, inform and involve, as relevant, BME organisations to aid the development of this work.
• Produce reports for V4CE and funders on the impact and value of the outreach and development work
• Contribute to dissemination of the contribution of the London BME sector to increase external value and respect of its work and impact
Person specification
Education and Experience
· Knowledge of the issues and barriers faced by BME organisations and community groups
· Knowledge of individual BME organisational development needs and ability to add to this through consultation
· Knowledge of and commitment to the principles of equality and diversity
· Ability to analyse, synthesise and communicate complex issues in a clear manner
· Ability to plan and deliver training sessions
· Ability to aid capacity building and resilience by developing tools and templates suitable for groups at different stages of development
· Experience in roles involving stakeholder engagement and partnership building
· Experience of relevant infrastructure or development work (desirable)
· Experience of project and budget management (desirable)
· Knowledge of charity law and guidance (desirable)
Personal Attributes
· Self-motivated and able to use initiative
· Ability to work independently and collaboratively in a team setting
· Proactive and responsive
· Strong project management skills with ability to manage diverse tasks and priorities with attention to detail and accuracy.
· Excellent interpersonal skills combined with an ability to cultivate positive relationships
· Empathetic, tactful; able to relate to people and organisations of all backgrounds and with different needs while keeping to professional boundaries
· Solid communication skills, both written and oral.
What do we offer?
Our benefits include:
- Competitive salary
- 25 days annual leave plus bank holidays
- Flexible working hours
- Remote working with travel to London
- Pension with 5.5% employer contribution
- Support with professional development
How to apply
Apply by submitting your CV and supporting statement via the ‘Quick Apply’ button
Deadline: 23.59pm, 27th April 2024
Interview: Online interviews will be conducted in May 2024
Our Commitment to Equality, Diversity and Inclusion
We value diversity and inclusion in our workplace and believe that a diverse workforce brings a wide range of perspectives, ideas, and experiences, which ultimately contributes to the success of our organisation. By embracing diversity and providing equal opportunities, we believe that we can build a stronger, more innovative, and more successful team. We are proud to be an equal opportunity employer and are committed to maintaining an inclusive workplace for all.
If you require any reasonable accommodations during the application or interview process due to a disability or any other reason, please inform us, and we will make every effort to accommodate your needs.
The client requests no contact from agencies or media sales.
The mental health agenda has never been more important. Havant and East Hants Mind’s impact has never been greater.
We have undergone a period of significant growth and innovation, because of this it’s an exciting time to play a leading role in delivering Havant Mind’s strategic goals.
We are looking for a candidate that is a compassionate and authentic individual and highly skilled in strategic and financial leadership, organisational development and negotiating at local, regional and national level.
With the retirement of our CEO after 30 years, it is vitally important to recruit someone not only with the right skills and experience. But also, the right personal characteristics to get the most out of the existing senior leadership team who have been fully empowered to deliver the service development and growth and can provide continuity and such a time of significant transition in leadership.
If you think you can achieve the impact, we’re looking for we would love to hear from you.
To apply, please complete a HEH Mind application form which should address the Job Description and outline your suitability for the role. Application forms can be found on our site easthantsmind .org
Clearly state your address, e-mail address, telephone number and whether you have a driving license and access to a vehicle.Please return applications to the HR lead.
Note CVs will not be accepted and the application form (along with our equal opportunities monitoring form) must be returned via our HR department.
CEO Job Description
Job title: Chief Executive Officer (CEO)
Salary: £60,000 per annum
Hours: 37
Location: This role is a hybrid role, home and Havant based, with some occasional travel across Hampshire.
Accountable to:Chair and Board of Trustees of HEH Mind
Direct Reports: Deputy CEO, Business Development Manger and Finance
Key Relationships: Chair, Trustees, Senior Leadership Team
Job Summary
The role of the Chief Executive Officer (CEO) is to provide leadership, strategic direction for HEH Mind. Demonstrating commitment to our values at all times.
Key areas of responsibility:
- To provide strategic, values based leadership of HEH Mind and delivery of strategic objectives
- Overall responsibility for the strategic and financial management of the organisation
- To ensure that Havant and East Hant’s Mind’s values, objectives and policies meet the needs of people experiencing mental health problems
- Act as an effective ambassador for Havant and East Hants Mind’s work in the local community and build support for the work it does
- Overall responsibility for ensuring that the resources of HEH Mind are managed effectively, according to legal requirements and agreed quality standards
- To provide clear, empowering and inspirational leadership to the Senior Management Team
Main Duties and Responsibilities
External relationships
To promote the organisation as an external ambassador, developing its public profile and brand in a way that:
- Develops and maintains constructive and high-value alliances, partnerships and networks with all principal stakeholders and supporters and with National Mind
- Encourages, supports and secures opportunities for financial sustainability, growth, and the promotion of the role of Havant and East Hants Mind externally
- Maximises our connections with the aim of maintaining and / or growing our funding base.
Seek out and develop effective networks with all principal supporters and stakeholders, ensuring Havant and East Hants Mind is presented in an appropriate and professional manner.
- Maintain the organisation’s commitments as a member of the National Mind network and ensure that we maximise the benefits of membership by working closely with the network.
Leading and Managing an Effective, Sustainable Organisation
- Ensure Havant and East Hants Mind’s Mission, Vision and Values are communicated clearly and are applied consistently.
- Provide leadership, management and administration of the organisation in the execution of the strategic plans and policies.
- Develop and maintain an organisational culture of innovation, positive risk taking and employee empowerment.
Inspire and lead staff to develop and deliver innovative and effective mental health care.
- Ensure Havant and East Hants Mind has the resources (human, material and financial) to operate as efficiently as possible
- Ensure there are processes in place to maximise the potential of staff and volunteers.
- Ensure that the organisation is responsive to the needs of people with mental health problems, and that they have a voice in how it is run.
Oversee the development of business plans and budgets that allow the delivery of sustainable, high-quality services which are rooted in the community and have a focus on recovery
Financial leadership and management
- To be responsible for the overall financial health of the organisation, ensuring that appropriate budgets are prepared, approved, monitored and controlled and holding accountability for co-ordinating the work of the management team on funding bids.
- Ensure programmes and projects are developed and operated within agreed budget parameters
- To work with the organisation’s appointed accountants to ensure best practice in all areas of financial management and compliance
- To improve current funding levels to consolidate and/or expand the organisation; working collaboratively with the Deputy CEO and Business Development Manager.
Strategic Leadership & working with the Board of Trustees
- To support and advise the Board in setting vision and developing strategic plans, providing the strategic context in terms of mental health, health and social care policy and practice, and funding options.
- Provide Trustees with an annual strategic/business plan; to lead the strategic planning process, developing and implementing a strategic plan for the organisation with the assistance of staff and volunteers, including financial, funding and human resources strategies.
- Ensure a long-term strategy is in place to guide Havant and East Hant’s Mind in achieving its objectives.
- Work with the Chair of Trustees to ensure that governance structures are appropriate, and that the Board and its Sub Committees are supported to have effective oversight of the organisation.
- Support the Chair of Trustees in ensuring the continued engagement of all Trustees.
- Advise the Board of Trustees on fulfilling their governance responsibilities.
- Produce reports as required by the Chair of Trustees.
- Develop policy proposals for discussion and decision by the Board of Trustees.
Legal compliance and quality
- To ensure that appropriate safeguarding and compliance systems are in place to meet the requirements of commissioners, Charity Commission, National Mind and other quality assurance bodies.
- To ensure that Havant and East Hants Mind meets its constitutional and legal responsibilities and that it has the necessary resources (human, material, financial) to meet its obligations and to operate effectively.
- To develop, implement and manage systems for setting and meeting quality standards throughout Havant and East Hants Mind’s services, projects and processes.
- Ensure senior colleagues and Trustees are updated on commissioning, policy and other changes that affect the business and service delivery.
- Liaise and negotiate with representatives of statutory bodies as required.
- Ensure the organisation discharges its constitutional and legal obligations in relation to charity, employment and other relevant legislation.
- Lead on quality assurance processes in relevant areas, including Mind Quality Mark
The client requests no contact from agencies or media sales.
We are looking for Health Engagement Managert (North of England)
Job Title: Health Engagement Manager (North of England)
Hours: 35 hours per week
Salary: £43,209 per annum
Location: Home-based, with regular travel required across the region and to our head office in London
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
About this role:
- Someone with excellent influencing and relationship skills, you will be able to work with a range of key stakeholders, including NHS organisations, clinical teams, and charities.
- Someone with a proven track record of forming, developing, and evaluating new partnerships to drive change and deliver strategic outcomes.
- Someone with an expert understanding in measuring service outcomes, you will be responsible for providing the evidence of quality, impact and cost effectiveness for services funded and provided by Teenage Cancer Trust within your regions.
- Someone who can work strategically to create robust service delivery plans that will improve outcomes and reduce inequity for young people with cancer.
How to apply:
You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.
First round interviews: 7-8 May 2024
Second round interviews: 13-14 May 2024
Compliance statements:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. We want you to be yourself here and thrive doing so. In line with our Equity, Diversity & Inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, people living with disabilities and people of faith.
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please refer to our privacy policy on our website.
We want you to have every opportunity to demonstrate your skills, ability, and potential. If there is any assistance or adjustments, we can make to support you to make your application, please contact HR.
The client requests no contact from agencies or media sales.