Development And Individual Giving Manager Jobs in Home Based

Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.

Our Direct Marketing Team is part of this department, and recruits and develops supporters. We are seeking a Direct Marketing Officer to join this team to manage and deliver a series of high standard direct marketing campaigns across our Regular Giving programme. This individual will be recruiting, retaining and upgrading regular donors to generate income through a variety of direct marketing methods such as direct dialogue, DRTV, digital, and direct mail. They will be encouraging regular monthly gifts or support via one of our main products such as general Regular Giving and Sponsorship, our Lottery, Value Exchange programme and other methods of committed giving as they arise.

This will be a very rewarding opportunity to play a vital role in giving the dogs and cats in our care a better life.

More about Battersea:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.

All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.

Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

What we can offer you:

We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.

Our hybrid working policy:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and maintaining a connection to our cause. In addition to this, our offices are in a great location within London, have modern facilities, offer great employee socialising spaces and a discounted café. Best of all, coming on site offers you the opportunity to meet our lovely rescues with lunchtime cat socialising and the occasional office dog!

Equality, diversity and inclusion at Battersea:

At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.

As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.

Closing date: 13th May 2024
Interview date(s): w/c 20th May 2024

If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.

The Individual Giving Officer will play a crucial role in nurturing relationships with individuals, to give their donations and their time, to make a difference to the people with dyslexia that we support.

You will be responsible for creating and implementing strategies to attract, retain, and upgrade individual donors, ensuring a steady and growing stream of funding and support for the charity.

About Helen Arkell Dyslexia Charity

We are a dynamic, growing charity who are committed to further increasing our reach and impact over the next 5 years. Our aim is to double the number of beneficiaries we support, and particularly to assist significantly more people who are from lower-income backgrounds. 

Main duties and responsibilities

· Identify, cultivate, and steward relationships with individual donors to maximize financial support and our community of supporters.

· Plan and execute individual giving campaigns, across all available communication channels to engage donors effectively.

· Identify, organise and coordinate donor and community events, creating opportunities to engage, retain and celebrate supporters.

· Maintain accurate donor records, utilising data to inform decision-making and improve fundraising efforts.

· Prepare regular reports and analysis on individual giving performance.

· Contribute to the development and implementation of a comprehensive individual giving strategy.

· Ensure activities are delivered to budget and performance effectively tracked.

· Provide a monthly report to the Head of Fundraising

· Work closely with the Head of Fundraising, Trusts Fundraiser, PR & Communications Officer, Fundraising Administrator and CEO, and liaise with the rest of the charity’s team.

· Compliance: maintain accurate records in accordance with data protection and fundraising regulations.

· Strategy: play a part in assisting the Head of Fundraising and Chief Executive in developing the Fundraising Strategy, budget and targets in line with the charity’s Strategic Plan.

· Provide support with events and admin as needed, including attendance at functions outside of normal working hours.  

Ideal skills and experience:

· Experience in generating income from all or one or two of the following: individual, community and events fundraising. 

· Excellent written communication skills with a proven ability to write compelling stories and innovative content for fundraising campaigns.

· A strong understanding of the importance of knowing your supporter base to maximise income through effective donor communication and engagement.

· Strong data management and analysis skills

· Good knowledge of current data protection/GDPR regulation.

· Good working knowledge of CRM databases and how to utilise to steward supporters.

· Good level of administrative and organisational competency

· Good IT skills with working knowledge of Microsoft Office, databases (currently Donorfy and Act!)

·Previous experience working in a charity/non-profit

· Willingness to attend events and meetings etc, for which expenses will be paid.

Personal qualities

· Compatibility with the charity’s values, including professionalism and flair with the personal touch

· Commitment to the charity’s aims

· High level of personal integrity and commitment, with a can-do attitude

· Able to work on own initiative

· Good interpersonal qualities and ability to work well within the wider team

· Adaptable, flexible and willing to support events outside of office hours (TOIL provided)

· Excellent time management and organisational skills, able to manage multiple projects simultaneously

· Attention to detail

How to apply

To express an interest in the role, please review our Application Pack and submit the following:

1. A comprehensive CV

2. A supporting statement (maximum 2 pages of A4)

3.      Contact details of two referees, relevant to this role, who have known you in a professional capacity. References will only be taken once your express permission has been granted.

Closing date for applications: 5pm on Wednesday 8th May 2024

First interviews: Tuesday 14th and 16th May 2024

Thank you so much for your interest in working for us and we look forward to receiving your application.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• The Major Giving Manager role is part of an ambitious and forward-thinking Fundraising & Communications team and you will play a major role in shaping and developing our Major Giving programme.
• You will have a strong background in building relationships and identifying and developing new prospects.
• You will have experience in the development of strategic and creative Major Giving programme and to be excited at the prospect of pursuing new opportunities for the organisation by engaging with new Major Donors and Legacy pledgers.

Salary: £38,917
Closing Date: Tuesday 30th April
Interview Date: Thursday 9th May

Full job description can be found on our website.

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Regular Giving is the backbone of our fundraising income, it currently generates £37million each year across our three existing products – Sponsor a Dog, Companion Club (a subscription product) and general Direct Debits. We are now looking for a Regular Giving Product Manager to help us deliver our Regular Giving strategy to increase retention rates and build lifetime value.

About this Job:

As a Regular Giving Product Manager, you will:

• Take a supporter-led approach to the development of campaign activity, understanding the key motivations and demographic of our regular givers and to deliver outstanding supporter experiences.
• Develop inspirational written and digital communications to our regular givers and produce fundraising materials in line with our brand guidelines.
• Manage relationships with any third-party suppliers and internal stakeholders.
• Oversee the campaign performance reporting, working alongside the Performance and Innovation Manager and our data agency to optimise our campaigns

About you: 

We are looking for a highly organised person, with experience in simultaneously managing multiple projects and working reactively, all whilst maintaining high standards of communication and adhering to guidelines. You will be personable, and able to form strong relationships with internal and external stakeholders to ensure the smooth delivery of products. Your expertise in copywriting, coupled with your ability to evaluate campaign performance, will drive the continuous improvement of our Regular Giving products.

About the team:

The aim of Supporter Development team is to take a supporter-led approach to creating an exceptional supporter experience. We work collaboratively with the Supporter Recruitment team to ensure we are creating the best possible supporter journeys.

In return for all of this, we have a comprehensive benefits package, which includes excellent annual leave, Perkbox and pension allowances, and you will you join a team of highly professional and driven colleagues in a brilliant upbeat and collaborative environment, all with a genuine passion for dog welfare.

What you need to know:

This role is hybrid, with a minimum requirement of at least one working day per week in our London head office.

About Dogs Trust: 

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Working hours
35 hours per week – Mondays – Fridays throughout the year (there may be some flexibility with start and finish times in this role). Please note you will be required to regularly work outside of the normal office hours to attend and run events.

Benefits
Attractive starting salary of £32,000 per annum
25 days’ paid holiday, plus bank holidays, rising to 30 days’ after 5 years’ service
Membership of a DC pension scheme with 10% employer contributions and life cover
After you have been with us for 3+ years, you will be entitled to generous fee remission for your children
Free lunch and free use of the School’s gym and swimming pool
Membership of Smart Health, offering wellbeing advice and access to GP and mental health support

About us
Ipswich School has been voted Suffolk’s top independent school in The Sunday Times Parent Power League. We have over 1100 pupils aged between 3 months and 19 years. The School is consistently judged to be ‘excellent’ in all that we do, with the most recent report by ISI Inspectors confirming, Ipswich School has a fine record of academic success, which is placed within the context of an extensive range of activities outside the classroom.  The School operates a five-day week, with representative sports on Saturdays. Games, CCF, Community Service and a variety of other activities take place on Thursday afternoons. 

Development and Alumni Relations at Ipswich School
The School’s Development Office was established in 2006 to work with the School’s communities, including past pupils (known as ‘Old Ipswichians’ or OIs), and current and former parents, to encourage support for Ipswich School through events, volunteering and financial support.

This is an exciting role based in our Development Office, which is vital to the smooth running of our alumni community, the Old Ipswichians. Our alumni are an important part of the School’s past, present and future. In this role you will take the lead in further developing and enhancing our events, alumni engagement and fundraising programme to encourage positive relationships with the School.

You will play a pivotal role in the team; producing engaging copy, editing, proofing and facilitating the delivery of key departmental communications. Working closely with the Development Director, you will also work to develop and implement an engaging fundraising programme.

To undertake this role successfully you will need to have the following skills and experience:

• Be educated to A Level standard with excellent written and verbal communication skills
• Direct events management experience of at least three years
• Experience of fundraising in a charity setting
• Excellent workload management skills
• Experience in writing copy, with exceptional attention to detail including grammar and spelling
• Good keyboard/ICT skills
• Good understanding of social media
• Excellent customer service skills, a good telephone manner and a helpful, proactive approach
• A genuine interest in people and their stories.

Ipswich School is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the job, including checks with past employers and an Enhanced Disclosure via the Disclosure and Barring Service.

Role description, April 2024   

Reports to: Senior Digital Programme Manager   

Direct reports: None   

Location: 27 Swinton St, King’s Cross, London, WC1X 9NW, can be hybrid or remote   

Status, hours: Permanent, full-time 35 hours   

Salary: Grade C, in the range of £39,943-£43,619 (plus benefits) 

Role Summary     

With Alcohol Change UK’s innovative Try Dry® app welcoming more users than ever before, we are excited to be developing our offer to Local Authorities which will benefit from receiving valuable local health data trends and insights taken from our app. This role will be instrumental in designing a refreshed product, recruiting new Local Authorities to join us and providing ongoing support to them to make a real difference to those drinking at risky levels in communities across the UK.   

Key Tasks and Responsibilities   

Development of a Try Dry local product   

• With the Senior Digital Programme Manager, take learnings from existing contracts with Local Authorities and develop a refreshed package of support to market to Local Authorities, enabling them to gain valuable insights into the drinking behaviours of people in their local area  

• Develop professional, standardised reports to be shared with those who have signed up   

• Develop a ‘package’ of benefits (access to local data, insights, tailored marketing materials, additional support) that makes signing up a more compelling offer   

• Working with our digital agency, recommend ongoing technical improvements to the app and reporting platform to improve user experience   

Recruiting to a Try Dry Local ‘network’  

• Recruit new Local Authority members to our Try Dry ‘network’ – presenting regularly to Local Authority clients and demonstrating the benefits of membership through presentations and marketing calls   

• With support from other staff, develop wider marketing approaches across multiple channels, including digital, print and social media advertising  

• Attend conferences, events and trade shows to advertise as appropriate  

• Work with colleagues in our Consultancy and Training team to explore opportunities for cross promotion   

 Relationship Management   

• Provide ongoing support to Local Authority clients, acting as a first point of contact    

• Prepare data reports for each Local Authority throughout the year  

• Share insights into local data in engaging, easy to understand ways   

Wider support for the Communications and Marketing team   

• Enable other members of staff to use insights from the Try Dry® app and local user data in their work, evidencing the difference that our Behaviour Change interventions can make to individuals   

• Support the development of a range of content to highlight the benefits of the Try Dry® app, particularly around key campaigns such as Dry January, Alcohol Awareness Week and Sober Spring  

• Particularly during our Dry January campaign period (December – January) provide additional support for the team across a range of roles  

Other     

You will also be expected to:     

• Support the Senior Digital Programme Manager to monitor income and expenditure for the Try Dry Local programme   

• Work closely with colleagues across the charity to support their work and to act as ‘one team’  

• Contribute actively and positively to charity-wide strategies  

• Continually develop your knowledge of alcohol harm and solutions to it  

• Act as a positive ambassador for Alcohol Change UK at all times  

• Know, embrace and actively uphold the values of Alcohol Change UK at all times  

• Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours  

Contract type

Permanent

Location

Whittington, Lichfield (Hybrid options available)

Hours

Full time 37.5 (Flexible for the right candidate)

Annual salary

£43,500 to £50,000 depending on experience

Review Date

25/04/2024

Reporting to the Head of Fundraising and leading the wider supporter care team, the Individual Giving Manager is responsible for the end to end Individual Giving Programme. You will help maximise supporter recruitment and development opportunities whilst ensuring long-term growth for St Giles Hospice.

To manage the delivery of the Individual Giving Programme which includes recruiting new cash and regular giving supporters from a variety of multi-channel campaigns and initiatives. To deliver the warm campaigns such as cash appeals, regular giving, raffles and lottery.

To manage the stewardship of supporters through the proactive and effective data management, delivering an excellent supporter experience through targeted supporter journeys. To develop, deliver and proactively manage campaign plans, budgets, and reports for senior stakeholders.

Knowledge and experience

Essential

·Experience of working in third sector

·Experience in a communications and marketing role

·Demonstrable experience individual giving / customer, and donor / customer acquisition, retention and segmentation in a charity / commercial setting

·Track record of successfully managing and developing relationships with individual supporters, customers or clients.

·Experience of successfully developing and implementing a plan for individual giving / customer, and donor / customer acquisition, retention in a charity / commercial setting.

·Knowledge of regulatory environment for fundraising from individuals including data protection, Gift Aid and Fundraising Codes of Practice and regulation

·Experience of and resilience to meeting targets and KPIs.

·A proven track record of success in working with others, managing people, and delivery of high-quality results to deadlines

·Experience of working with data for marketing and analysis purposes

·Good knowledge of data selection, data analysis, insight and application of datasets for maximum success

·Experience of project management, including budget setting and management.

·Experience using Donorflex or a similar CRM database.

·Experience of working with volunteers

Desirable

·Management experience

·Understanding of Lottery regulatory requirements (Gambling Act 2005) and how this applies within a charity setting.

·Experience of running a small or large scale Lottery to include day to day financial management.

Values

Exhibits our hospice values and behaviours

Skills

Essential

·Ability to show resilience in challenging situations.

·Ability to understand when issues need escalation.

·Ability to work effectively as part of a team.

·Ability to maintain confidentiality.

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Global Canopy is a data-driven not for profit that targets the market forces destroying nature. We do this by improving transparency and accountability. We provide innovative open-access data, clear metrics, and actionable insights to leading companies, financial institutions, governments and campaigning organisations worldwide. 

We have an exciting opportunity for a motivated, talented and ambitious individual to join our growing Development team. This role is an opportunity for someone with a keen interest in the environment looking for a next step in their fundraising career. The role will be responsible for supporting other team members with large grants as well as managing and growing their own portfolio of trust and foundations capable of giving at five and six-figures. 

The role will support donor management including donor reporting and stewardship and will help coordinate fundraising events. This is a truly varied role with an opportunity to get involved in all aspects of fundraising.

The successful candidate will report to the Development & Partnerships Lead, and will also work with and support the other members of the Development team to deliver our fundraising and development priorities across all funding streams, including our Trusts & Foundations, Major Donors and Institutional/Government funding.

To be successful in this role,  these are the things that will matter the most: 

• Strong communications skills (written & verbal) with the ability to understand and synthesise complex information for public facing communication 

• Ability to work well under pressure and manage multiple priorities and demands

• Team player 

Essential behavioural competencies:

• Proactive and adaptable – seeks new opportunities

• Collaborative approach to work & focus on getting the job done

• Highly organised with excellent attention to detail

At Global Canopy, we value diversity and inclusion. You can read our diversity statement on our website. We encourage applications from all backgrounds and are committed to having a team with a diverse set of skills, experiences and abilities. We are committed to reducing systemic barriers in our recruitment processes. 

Global Canopy works on issues of tropical deforestation. We are particularly interested in strengthening our team to include those with a background from forest regions such as Latin America and South East Asia. We welcome applications from people from these regions.

Global Canopy is an inclusive employer and accommodations will be made to allow anyone who requires additional support to apply for this role. Please get in touch with us if you require any additional support.

To find out more, download the recruitment pack or visit our website.

At NoFit State, our mission is to create extraordinary work that changes lives. 

NoFit State is a dynamic creative organisation that thrives on challenge and is constantly seeking to learn and improve in all areas of everything that we do. We are inspired by the extraordinary things that ordinary people can achieve and celebrate the communal strength that comes from the traditional circus touring life and the incredible community around us.

The Development Manager is a senior manager role and key to supporting the strategic development of the company through designing and delivering the company’s overall fundraising and development strategy to define and achieve established financial targets.

It is a brilliant place to work where no two days are the same. There is a fantastic sense of support, interest and enthusiasm within the team, with others we work with and for the work we do.

For more information, please take a look at our website.

Role: Development Mananger

Hours: Full time (40hrs per week), permanant position

Location: Cardiff - office based with hybrid working available 

Key dates

Closing date for applications:  10am, Thursday 25 April 2024

Interviews:  Week commencing 29 April 2024

Indicative start date: June

Salary:  £30,000 – £40,000 per annum, depending on experience

Main Responsibilities

· Develop and implement the company’s development strategy including (but not limited to):

-  Public Funding (including both ACW and ACE)

-  Trusts and Foundations

-  Corporate supporters and sponsors

-  Private giving (individual donors and major givers)

· Research, identify and draft applications, pitches and asks to appropriate funders/supporters, cultivating relationships and securing support to achieve defined targets

· Manage and nurture the ongoing relationships with current and past supporters/funders

· Plan, manage and deliver a planned programme of development events

· Design and deliver reporting processes that are fit for purpose and satisfy funders’ and supporters’ requirements

· Support Finance Officer and Company Administrator in financial reporting of designated funds

· Manage development budgets

Position in the Company

The Development Manager will;

· Be line managed by the Executive Director and report to her

· Produce written updates for the Board of Trustees and report verbally to them as required

· Work in partnership with the company’s Communications and Marketing Manager to engage donors, prospects and key stakeholders with the company, moving from purely transactional relationships to ones based on emotional connection and commitment

· Work with the company’s Executive Team to cultivate new supporters and strategic delivery partners with which to develop and grow the company’s work both within the UK and Internationally

· Work with the company’s Community Programme Manager to cultivate new opportunities for support

· Manage the Development Officer

NoFit State is an Equal Opportunities employer and welcomes applications from all sections of the community. Disabled, D/deaf and/or neurodiverse people, those from Black, Asian and Ethnically Diverse backgrounds and people under 30 are currently under-represented in our team so we particularly encourage applications from people in these groups.

Please let us know if you need us to make any adjustments during the application or recruitment process and we’ll be happy to support you. 

How to apply

If you wish to apply for this post, please visit our website to view the Job Description, complete the Application Form, Equal Opportunities Monitoring Form and send together with a covering letter and a copy of your CV  by email or post to Development Manager Application, NoFit State Circus, Four Elms Road, Cardiff  CF24 1LE

Applicants must be eligible to work in the UK.

Join Our Team!

Are you passionate about making a difference in the lives of those in need? Do you thrive in a collaborative environment where your leadership skills can shine? If so, we have the perfect opportunity for you!

St Luke’s Hospice – Caring for Harrow and Brent St Luke’s Hospice cares for people approaching the end of their life in Harrow and Brent. We aim to give the people we care for the best possible quality of life, each and every day. Supporting local people and their families is at the heart of what we do – focusing on what matters the most to them is at the centre of our care.

The care we give is free of charge, available to all, and respects the cultures, religions and beliefs in our richly diverse community. Our care is given with compassion and dignity and involves not just looking after the patient, but also includes supporting the people closest to them. 

Our local community is a vital partner in our care, kindly supporting us through their donations and fundraising alongside the dedication of over 800 incredible volunteers who freely give us their time to support the best possible end of life care for local people.

Job Purpose

We are seeking an experienced candidate with a great understanding and knowledge of individual giving and stewarding supporters, who shows great leadership skills and the ability to collaborate across teams to maximise opportunities to achieve organisational growth.

As the Individual Giving Manager at our esteemed Charity Hospice, you will play a pivotal role in overseeing our Individual Giving, In Memory, Lottery, and Legacy income streams. Your primary focus will be on achieving retention and growth for these vital areas of fundraising, all while leading a dedicated team.

You will work across the fundraising department, in a culture of innovation and collaboration, to meet overall fundraising objectives.

In return St Luke’s Hospice offer the following benefits:

26 days annual leave plus bank holidays (increases with service)

Hospice pension 3% employee contribution and 6% employer contribution

Subsidised onsite meals

Access to our 24hr employee assistance programme

Free onsite parking

Access to the NHS Blue Light Card

Work from Home Opportunities (in line with team needs)

Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:

• Can this be stopped?

• How do I (or my child) live this life?

The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors and patrons, such as Sir John Major and Marsha De Cordova MP.

We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.

JOB DESCRIPTION AND PERSON SPECIFICATION

The Individual Giving Manager (Retention) will work within the Public Fundraising Team and play a key part in growing and sustaining income from our individual giving audiences of cash donors and regular giving supporters. You will work closely with the Deputy Director of Fundraising, Individual Giving Manager (Acquisition), Supporter Care Officer and Database Manager and will be responsible for the development, project management and delivery of the supporter retention, renewal and stewardship program. This is a great role for someone with existing individual giving fundraising experience, who would like the opportunity to use analysis and insights to develop and shape retention and stewardship activity, with the drive to deliver a program which aspires be best in class.

Responsible to

Deputy Director of Fundraising

Direct reports

Potential scope for line management responsibilities in future.

Working hours and contract

This is a permanent full-time role. We will consider part-time and flexible arrangements.

Salary

£37,000 to £40,000 depending on experience, based on permanent and full-time (35 hours per week).

Location

Aldgate E1 and hybrid working. Two days in the office and external meetings and events as required.

Role Responsibilities:

This role plays a key part in driving income growth and sustainability in our Individual Giving programme.

Your priorities will include:

· Driving the strategic and operational planning of Individual Giving to deliver strong income growth and return of investment (ROI), ensuring agreed targets and KPIs are achieved in relation to retention and conversion of existing donors.

· Devising and delivering the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and operational plans.

Strategy, planning and delivery:

· Develop and manage donor retention and upgrade for cash donors and regular givers across all channels to increase our supporter base, maximising ROI.

· Devise and deliver the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and ops plans, reforecasting these on a quarterly basis and engaging with month end processes.

· Lead the delivery of an impactful stewardship programme, which includes managing the supporter newsletter to optimise donor retention and development across all supporters, delivering exceptional donor experience; oversee timely responses to donors.

· Optimise data and data capture opportunities to help us better understand our supporters, inform strategy and ultimately deliver insight to help drive retention and lifetime value.

· Provide timely high-quality reporting with robust analysis and recommendations to improve performance – utilising your Individual Giving expertise and sector benchmarks.

· Adopt a test and learn mentality to strategic planning, developing new activities to provide the charity with a balanced portfolio of offers for new/existing donors.

· Direct and manage external suppliers to execute the Individual Giving retention programme to meet agreed budgets, timelines and KPIs.

· Support with the selection and appointment process for new external suppliers, effectively managing relationships to ensure the highest quality service.

· Ensure tools and processes are in place to effectively deliver objectives in collaboration with teams across the organisation.

Collaboration

· Identify opportunities to maximise value from our supporter base and seek opportunities to work with colleagues to facilitate cross-selling of relevant initiatives to engage donors, including mid-value, major gifts and legacies for example.

· Work collaboratively across the charity to develop exciting and relevant content across all Individual Giving activity, including the supporter newsletter, working with colleagues to identify where content could be applied to other communications and marketing channels.

· Keep abreast of new trends, tactics and competitor activity within the sector, disseminating new learnings and information throughout the team.

· Ensure that communications are compliant with all relevant bodies including HMRC, Gambling Commission, Fundraising Regulator, ICO, Charity Commission and ASA.

· Support other areas of fundraising by attending events, exhibitions etc. as required by a small team with varied engagements.

Management

· Carry out effective management of the Supporter Care Officer, ensuring the effective deployment of all their responsibilities.

· Be accountable for the management and development of the CRM database to maximise efficiency, working with the Database Manager to resolve any irregularities.

· Work closely with the Database Manager to establish criteria for data selection and extraction as necessary.

· Work with the Database Manager and Supporter Care Officer to ensure all donations are processed swiftly and accurately, Gift Aid income is maximised, and all declarations are collected and accurately recorded for submission to the Finance team.

Other

· Become fully conversant with the aims and objectives of the organisation.

· Keep up to date with developments in the sector and key new initiatives in our field. 

· To always work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.

· Undertake other duties as may be reasonably required on either a short or long-term basis.

Person specification:

Skills, knowledge & experience

Essential skills, knowledge and experience:

· Successful track record of developing and managing a successful, cause-led Individual Giving retention and stewardship programme, with proven technical ability across channels including print, telemarketing and digital.

· Strong experience of analysing and interpreting data, reporting and using data driven insights to inform decision making.

· Strong experience of developing and implementing successful supporter journeys with thorough understanding of donor motivation.

· Track record of meeting or exceeding targets.

· Proven ability to think and act strategically, with strong planning and evaluation skills.

· Experience of managing, motivating and developing a team.

· Experience of managing agencies and negotiating strong commercial agreements.

· Sound experience of appraising new ideas and activities and making decisions of what, how and when to test as appropriate.

· Demonstrable experience of effective financial management, including, creating, presenting and interrogating business cases managing and reforecasting budgets, providing financial narrative, reconciling results.

· Highly proficient in identifying, creating and editing fundraising content.

· Excellent interpersonal, communication (written and oral) and influencing skills, with natural aptitude for collaboration and cross working.

· Strong project management and analytical skills.

· Positive, results-driven individual with a confident ‘can do’ attitude and an ability to work to tight deadlines.

· Highly IT literate – proficient/advanced level in Excel and Raiser’s Edge.

· Thorough knowledge of fundraising regulations and GDPR.

· Demonstrable passion for, and commitment to, the vision, mission and values of Fight for Sight/Vision Foundation.

· Demonstrable passion and advocacy for the needs and motivations of our supporters.

Desirable skills, knowledge & experience

· Minimum of two years’ experience within a fundraising team.

· Previous knowledge or fundraising experience with a medical research charity.

· Professional fundraising, marketing or direct marketing qualification.

Personal qualities

· An understanding of and commitment to the sight loss community.

· Strong communication skills and presentation style.

· Evidence of financial fluency.

· Flexibility and a practical, can-do attitude.

· Highly motivated and able to juggle a varied workload.

· Personable, with excellent listening skills.

· Excellent accuracy and attention to detail.

· Growth mindset.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.

This important role will represent FareShare Sussex & Surrey engaging with corporate partners and key stakeholders such as council leaders, politicians and dignitaries across the region. 

Using your experience in engagement and relationship management you will work to consolidate existing partnerships and seek new opportunities across Sussex & Surrey, working to build strong relationships locally and encourage partnership, donations, sponsorships and corporate volunteering. The development team has an ambitious target of £1 million to raise, through various streams including corporate partnerships, individual giving, trust applications and other fundraising activities each year. The role will manage the corporate income stream and requires collaboration with all income generation to ensure effective management and stewardship of all partners.

You will develop an exciting donor journey which engages and encourages support from businesses and key stakeholders. Working with high-value supporters to maintain a good relationship with the organisation and fostering new partnerships. 

You will also work alongside our food Supply Manager to help provide a holistic partnership with our suppliers, encouraging them to support our work across the ESG / CSR spectrum.

You will be part of an upbeat, skilled, supportive team within an ambitious, values-led organisation that has a fantastic leadership team and is focused on the wellbeing of its staff. You’ll make a strong contribution to our culture of togetherness, inclusivity, respect, and passion in our mission to see no good food going to waste in Sussex and Surrey.

Duties and responsibilities  

Business Development and Relationship Management 

• Act as main point of contact for existing corporate partners and stakeholders

• Build strong relationships through a stewardship programme to engage with partners in a variety of ways on a regular basis

• To provide the highest quality supporter care, working in partnership with the business to engage with its staff, maximising fundraising and retain support for the long term

• Support with engaging FareShare national partners where required

• Capture feedback from businesses to adapt our propositions

• Engage with with external stakeholders to develop effective activity plans, with clear objectives and outcomes to engage with new and existing corporate partners and other stakeholders

New Business

• Work closely with the Development Team to identify new business opportunities (including charity of the year partnerships) and to develop new relationships with stakeholders across Sussex and Surrey

• To research and approach companies to maximise fundraising opportunities,Develop and promote sponsorship opportunities and corporate partnership offerings

• Create engaging proposition presentations to approach new businesses engaging with them and s other such stakeholders regularly, hosting visits and attending meetings where necessary

Reporting and Monitoring

• Provide regular reporting for trustees and the Development Team

• To monitor and evaluate all aspects of the partnership, reporting on income and engagement. 

• Regular indepth bespoke reporting for our funding partner

• Work with the Head of Development on creating forecasts and budgets

• Ensuring records are maintained through our CRM system, Donorfy

• Adhere to data protection regulation and have an understanding of the Fundraising Regulator guidelines

Person Specification 

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable for this post. Please explain in your Covering Letter why you meet the points in the Person Specification.

Qualifications and/or Experience- Essential Criteria

• A level education or equivalent

• Experience of Managing accounts or customers

• Experience of working in sales

• Experience of successfully building long term, mutually beneficial relationships with a variety of organisations.

Desirable Criteria

• Experience of managing dignitaries or high-value individuals

• Experience of working in  a fundraising or partnerships role

Skills, Abilities and Knowledge- Essential Criteria

• Proven ability to build cross functional relationships with a customer service focus

• Ability to plan, multi-task and manage your time effectively

• Confident networking and public speaking 

• Excellent attention to detail, comfortable using your own initiative, managing priorities and workload

• Problem solving and decision making skills, solution focussed with the ability to support decisions using data and analysis

• Proactive, resilient, and able to work under pressure

• Excellent written and verbal communication skills, including ability to confidently present to stakeholders in person or online

• IT literacy including use of Google applications

Desirable Criteria

• Track record of using selling and negotiation skills with professionalism and integrity to achieve desired outcomes and targets.

• IT literacy in using Canva or other design applications

Relationships  (internal and external) values and behaviours-Essential Criteria

• Brilliant people skills

• Desire to work for the region's largest surplus food rescue charity, to subscribe to the culture, vision and mission of our charity

• Comfortable with cold calling new accounts and the judgement to be able to balance persistence with empathy  and understanding.

• Ability to create and maintain successful working partnerships with multiple stakeholders 

• Able to use own initiative and work independently

• Able to demonstrate a commitment to equal opportunities, inclusivity and diversity

Circumstances:Essential Criteria

• Willing and available to work outside normal working hours occasionally if required

• Be flexible about your working arrangements as the role will involve travel around the region.

• Proof of the Right to work in the UK

• Satisfactory DBS check.

Desirable Criteria

• Have a valid driver’s licence for the UK, access to your own car and undertake extensive travel across your region

Individual Giving & Engagement Manager, an excellent opportunity to join an ambitious, growing, and vital medical research Charity, based in Central London. Hybrid working; 2 days per week office based, 3 days per week working from home.

Are you a highly skilled and experienced Senior Individual Giving Fundraiser, looking for a role where you can make a significant impact to an Individual Giving program, and join an ambitious Fundraising team?

Due to heavy investment and ambitious growth plans across Individual Giving & Engagement, this newly created role will play a pivotal role in achieving key objectives and income targets across the Individual Giving & Engagement program.

As the Individual Giving & Engagement Manager, reporting to the Head of Individual Giving & Engagement, working closely with the Supporter Engagement Manager and Digital Marketing Officer and wider marketing team, you will be responsible for a portfolio of Individual Giving & Engagement products across single, regular, prize-led, payroll, legacy and in-memory giving.

You will be responsible for the management of these products and campaigns, the planning and implementation of these campaigns in consultation with the Head of Individual Giving & Engagement. You will lead on the management and development of projects and campaigns to acquire and increase the value and loyalty of new and existing supporters across both digital and direct channels.

Key Responsibilities:

• Strategy: In collaboration with the Head of Individual Giving and Engagement, develop a strategy for your portfolio of Individual Giving & Engagement campaigns and projects. Contribute to the overall annual planning process and the direction for the Individual Giving & Engagement programme across cash giving, regular giving, prize-led, legacy and in-memory products and channels.
• Planning; Work with the Head of Individual Giving and Engagement and Supporter Engagement Manager on the development of the acquisition programmes inc., contact, engagement, and lead generation strategies.
• Innovation & Product Development; Manage a continuous test and learn cycle of new channels based on audience insight and sector learnings and trends.
• Internal Stakeholder relationships: Brief, monitor and manage internal stakeholders’ relationships for Individual Giving campaigns and projects. Identify opportunities, make recommendations, and create plans for the cross-sell of Individual Giving & Engagement campaigns across all existing audiences.
• External Stakeholder management: Account manage suppliers/agencies to maximise value and ROI for services and campaigns. Brief, manage and monitor performance of suppliers and where appropriate periodically review.
• Financial Management: In line with the strategy, produce commentary for annual budgets and monthly reforecasts for review and sign off by Head of Individual Giving and Engagement.

To be successful within this very exciting Individual Giving & Engagement Manager role, our client is looking for you to have proven experience and knowledge of;

• Developing, managing, and delivering Individual Giving Campaigns (acquisition and retention) across a variety of direct and digital channels and across a wide range of products, such as; single giving, regular giving campaigns across cause-led and prize-led campaigns.
• Project management of campaigns, developing, monitoring and evaluating acquisition and retention campaigns within agreed timescales and budgets. Reporting results and make recommendations to improve performance.
• Managing, monitoring, and reviewing external suppliers and agencies.
• Creative thinking and innovation in the development of processes, supporter communications and fundraising products.

This role is being recruited on a rolling basis, with an asap deadline date. If of interest, please apply immediately.

'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. 

Harris Hill are delighted to be working with a pregnancy research charity to recruit an excellent direct marketing or individual giving fundraiser to join the Individual Giving and Engagement team.

This position will lead on the management and development of projects and campaigns to acquire new and increase the value and loyalty of existing supporters across both digital and direct channels. You will be responsible for a portfolio of Individual Giving Fundraising across single, regular, prize-led, payroll, legacy and in-memory giving.

You will work closely with team members to develop supporter journeys and digital acquisition to grow acquisition and retention rates.

This varied role will involve briefing, monitoring and managing stakeholder relationships for Individual Giving campaigns and projects to ensure effective financial management, data management, supporter care, supporter engagement, digital product management and marketing processes are followed.

The ideal candidate will have experience of: 

• Managing Individual Giving campaigns (acquisition and retention) across a variety of direct and digital channels
• Using databases to inform Individual Giving campaigns
• Managing and delivering budgets and working with agencies
• Monitoring and evaluating campaigns, reporting results and make recommendations to improve performance.

This charity is also interested in applications from candidates with relevant skills in direct marketing who have not previously worked in a charity setting.

This is a hybrid role requiring 50% time in their Central London Office.

Benefits include;

• 25 days’ paid holiday, plus bank holidays, annual incremental increase and te option to Buy up to 5 extra days of holiday
• Enhanced maternity & parental leave pay
• Pension scheme - Contribution rate is 4% employer and 4% employee.
• Considerate working practices including 6 ’flex’ hours each month, no working lunches, or late working
• Continuous career development and training

This charity are considering applications and interviewing on a rolling basis so for more information about this position and next steps please apply here now and a consultant will be in touch to discuss further.

Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.