Female* Support Worker

Location: Ealing, W5
Application Deadline: 7th July 2020
Salary: £10.07 per hour (£19,743.12 per annum)
Region: Ealing

Job Summary

Certitude is an adult social care provider, rated as outstanding by CQC for our Domiciliary Care. We are proud of our history of supporting people with complex mental health needs and learning disabilities and support more than 1,500 people in a diverse range of services across London. We employ 1,000 staff and are committed to their development. With Certitude, you will have the opportunity to work with incredible people, develop your career and support others to have a good life.

The people we support will also have a sensory or learning disability, physical disabilities, complex health needs or mental health difficulties. The combination of these needs will require an individual who will be open-minded and patient.

You will facilitate the development of the people we support, so that they can lead full and active lives within the community.

To be a successful Support Worker, you will need to demonstrate:

- The ability to remain patient and calm under pressure
- The ability to work using your own initiative and a proactive approach
- That you are a great team player
- An interest in outdoor activities such as swimming or games and enjoy long walks
- The ability to use a range of technology - the internet, emails, databases, Microsoft Office, Excel, smart phones and iPads

We will trust you to:

- Build great relationships with the people we support; help them tackle their challenges and achieve their goals
- Observe change within the individual’s circumstances and respond accordingly
- Ensure effective day to day management of colleagues including effective activity delegation

What’s in it for you?

- A competitive salary
- Pension salary sacrifice scheme
- A stimulating work environment full of opportunities to learn and develop
- An attractive package of 25 days’ annual leave, pension scheme, childcare vouchers, access to a 24-hour Employee Assistance counselling
- We will pay for your Enhanced DBS
- Eyecare vouchers
- Travel season ticket loan
- Cycle to work Scheme

Our Values:

- Working Together
- Continuously Improving
- Inspired by People
- Dependable

All our posts are subject to an Enhanced DBS disclosure as well as a need for full employment history from time of leaving compulsory education and up to date employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community. We guarantee to interview all applicants with a disability who meet the minimum criteria for the job vacancy and to consider them on their abilities.

You may have experience of the following: Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

* These posts are exempt under section 9, part 1 of the Equality Act 2010

So, if you’re seeking your next challenge as a Female Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Recruiting for two Support Workers to join our Homelessness and Complex Needs service in Tower Hamlets!

GBP 22,360 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more working 40 hours per week.

Job Overview:

Tower Hamlets Community Intervention Service (THCIS) is a flexible provision that accepts both self and agency referrals. THCIS has the capacity to support up to 212 high needs customers with a range of complex requirements; including those with mental health diagnoses, drug and alcohol addictions, domestic violence cases and those with housing needs. THCIS is open 7 days a week and operates an out of hours call in service and drop in sessions alongside floating support.

Key Accountabilities:

- Building supportive and trusting relationships with customers
- Working proactively with other members of the team to manage caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within the ethos of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Adherence to lone working procedures and attributed processes such as the duty system
- Providing tenancy sustainment related support to customer in their own property
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Ensuring Look Ahead's Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engagement with learning and development activities to increase knowledge and skills with in the sector
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specificiation:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Able to work alone with good initiative
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement when under pressure
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem, passionate and drive to achieve success
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance
- Ability to cope positively with challenging and diverse behaviour
- Is able to implement strong professional boundaries
- Able to inspire

Skills, Knowledge and Experience:

Essential:

- Transferable skills / willing to take on a new challenge

Desirable:

- Experience within the sector

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

Social Prescribing Link Worker

Over the last three months they have developed their Social Prescribing service to meet the changing and growing needs of their community caused by Covid-19. These changes fulfil many of their long term ambitions around proactive contact and case management on a larger scale and integrated working across their organisation and Health Partnership.

Social Prescribing Link Worker Responsibilities:

• Provide personalised one-to-one support to individuals referred for urgent support and receiving wellbeing calls
• Take a holistic approach, based on the person’s priorities and the wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities
• Manage and prioritise a caseload, in accordance with the needs, priorities and urgent support required by individuals
• Remain the point of contact throughout the individual’s social prescription including follow ups to ensure individuals are provided with ongoing support as required
• Refer and signpost people to community groups, activities and statutory services to meet their urgent needs and ensure individuals are engaged with their local community
• Maintain systems to keep accurate records relating to the delivery and outcomes of the service including processing referral forms, monitoring database and updating case notes as required by both the Centre and Health Partnership
• Support the Health Partnership teams to embed social prescribing into their routine work through attending meetings and supporting case work
• Ensure the Social Prescribing service reflects the vision, mission and values of the Centre and Health Partnership
• Ensure best practice is reflected on, shared and implemented
• Work in accordance with their organisation and Health Partnership policies and procedures including confidentiality, safeguarding, home working, lone working, data protection, information governance, and health and safety
• Work as part of their Social Prescribing team to seek feedback, continually improve the service and contribute to project planning and service design
• Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner

Social Prescribing Link Worker Requirements:

• Experience of working in the voluntary sector, primary care, population health, mental health, public health or health promotion
• Experience of working directly with vulnerable people including those with mental health issues, long term conditions, or complex lives
• Experience of a personalised approach to supporting people, coaching and motivational interviewing
• Experience of developing and maintaining good working relationships with organisations and individual
• Experience of maintaining client confidentiality
• Experience working in a multicultural environment. Ability to speak a community language e.g. Bengali (desirable)

About the company:

Our client is a vibrant community centre in the heart of Tower Hamlets. The Centre is a charity with a national and international reputation for its innovative work in inspiring and empowering the people from the local community, using a unique model of integration. It supports over 2,000 people each month.

Location: London, E3 3BT

Job type: Fixed Term Contract, July 2020 to June 2021

Salary: £26,000 per annum

Benefits: 27 days + bank holidays and an extra day off for their birthday. Pro rata for short term and part time contracts.

Closing deadline: 9th July 2020
Interview date: Week commencing 13th July 2020

You may have experience of the following: Social Worker, Social Prescribing Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, etc.

Ref: 93393

This is a role for an experienced support worker used to working with challenging and chaotic clients

Our Streetlink project specifically works with vulnerable women and with the help of a dedicated volunteer team, we provide a range of services including late night and early morning outreach, a twice-weekly Women’s Space, Sanctuary sex worker Drop In every Tuesday evening and an Open Access/Drop-in session. In addition a full adult learning timetable offers free classes and workshops. We assess need, create bespoke support plans, provide ongoing key work and empower people to improve their circumstances. Last year we supported over 1100 people across all our services.

If you are a team player and looking to create opportunities for women who feel their life is without choice, please send in your CV and a covering letter saying why the role ap[peals to you

The organisation is looking to recruit two Community Support Workers (one supporting our London Projects, the other in the Midlands). The Community Support Workers will play a proactive role in supporting mentees as they prepare for released from prison and providing practical assistance to help mentees re-integrate back to their community. 

We are looking for forward thinking candidates will a high level of motivation who have experience of working with challenging, hard to engage and disaffected groups.  A keen insight into the support needs of those who have experienced prison and the challenges they face returning to the community is required for these roles.

To apply, please submit a tailored CV and cover letter (maximum 2 pages of A4) explaining how your experience addresses the person specification in the attached job description.

Please note for the West Midlands role use of a car is essential.
For more details or an informal discussion about the role, please call Julia Alexander on 0800 1934 046

Closing date for applications is 12 noon on Friday 17th July 2020. 
Please note, interviews will be via video conferencing.

Trailblazers Mentoring is committed to equality and diversity and strongly encourages applications from BAME groups and those with personal experience of the criminal justice system.

Recruiting for a Support Worker (6 month FTC) to join our Mental Health Service in Southwark!

GBP 22,360 per annum, 40 hours per week, 6 month FTC plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Southwark Bridge Road is a 24 hour supported accommodation-based housing project consisting of 28 units, providing support to 28 vulnerable adults with enduring mental health needs which may be compounded by complex needs including substance misuse and/or forensic histories. Staff support customers to develop daily living skills to prepare them towards a more independent future. The service works in partnership with the Local Council, NHS and SLaM team to provide holistic support to customers.

Job Overview:

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

Key Responsibilities:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in mental health

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

Do you have the commitment and values to make a real difference to the lives of people with dementia and their carers?

We are looking for a flexible, empathetic and reliable person who can work well as part of a small team. The work is wide-ranging, covering information and signposting, case work, group working and public awareness, mainly to people who have recently been diagnosed with dementia and their family members. 

Confident use of online channels will be expected as we are currently piloting online groups for some of our users.

The position is based in our satellite office in Plaistow, working alongside mental health professionals. 

Applicants must have experience of working with elderly people, including people with dementia, from a diverse backgrounds.

You will need to demonstrate a robust knowledge of confidentiality, data protection, safeguarding and boundaries in all aspects of your work.

Please apply with a cv and supporting letter explaining how you meet the requirements of the job description.  We will interview on a rolling basis.

Recruiting for a Support Worker to join our Homelessness and Complex Needs service in Tower Hamlets!

GBP 22,360 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, health care and more working 40 hours per week.

Job Overview:

Tower Hamlets Community Intervention Service (THCIS) is a flexible provision that accepts both self and agency referrals. THCIS has the capacity to support up to 212 high needs customers with a range of complex requirements; including those with mental health diagnoses, drug and alcohol addictions, domestic violence cases and those with housing needs. THCIS is open 7 days a week and operates an out of hours call in service and drop in sessions alongside floating support.

Key Accountabilities:

- Building supportive and trusting relationships with customers
- Working proactively with other members of the team to manage caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within the ethos of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Adherence to lone working procedures and attributed processes such as the duty system
- Providing tenancy sustainment related support to customer in their own property
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Ensuring Look Ahead's Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engagement with learning and development activities to increase knowledge and skills with in the sector
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager.
- Working with survivors of domestic violence from all background but including those for whom English is not their first language

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Able to work alone with good initiative
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement when under pressure
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem, passionate and drive to achieve success
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance
- Ability to cope positively with challenging and diverse behaviour
- Is able to implement strong professional boundaries
- Able to inspire

Skills, Knowledge and Experience:

Essential:

- Bengali spoken language skills

Desirable:

- Knowledge of DV processes and services

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010

Are you passionate about supporting and transforming the lives of people who are experiencing homelessness?

St Mungo’s is at the forefront of supporting individuals experiencing, or who have experienced, homelessness. Our work is more crucial now than ever before as we support our clients throughout the covid-19 pandemic and ensure that no one who has been housed during this time returns to homelessness.

About the role

As a Support Worker (known internally as a Project Worker), you will provide high-quality support, care and advice to clients that focuses on their strengths and goals, and is delivered in a way that suits them. You will work with clients to identify their personal aims and ambitions, and assist in developing plans to achieve them.

What we’re looking for

To succeed in these highly rewarding roles you will:

• Have an understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself

• Have experience of helping vulnerable people to identify personal goals and supporting them through a process of change

• Have a sound understanding of the support needs of people with low incomes, including rent payments/arrears and professional boundary issues

• Be committed to our Recovery Ethos

However, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.

If you believe that you have what we are looking for, and have an interest in working for a charity that makes a real difference to the lives of people who are homeless, and you are ready to apply now please click the apply button.

Please note, due to the needs of our services, Support Workers are required to work a shift rota, so flexibility is required. This will include some weekends and bank holidays.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date: 10am on 8 July 2020

Interview and assessments on: TBC, from 23 July 2020. All interviews to take place remotely via video call.

As a growing organisation, we are always in need of great staff all over London. Please indicate your preferred area on your application form; if you are found appointable, we will do our best to match you to a vacancy in your preferred area.

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Job title: Senior Advice Worker      

Department: Operations

Reporting to: Head of Operations

Salary:  32,000-35,000 per annum depending on experience

Contract: Fixed term 12 month contract

Location: Deptford (Remote working during Covid-19)

Closing date: Tuesday 7th July 2020 at 12 pm

Interviews: Tuesday 14th July via Zoom

Hours:  37.5 hours per week

Annual leave: 25 days plus 8 Statutory Bank Holidays.

The Role

We are looking for a talented and ambitious individual to join our friendly team at the 999 Club to deliver an advice and advocacy service whilst assisting with gaining and maintaining AQS Accreditation for the Service.  This will involve working closely with both the team internally and externally with other local organisations.

This is an exciting opportunity for an experienced and skilled person who is confident and capable in taking the lead in this integral role.

You will be supported by the Head of Operations and will have autonomy in the lead, development and delivery in the area of advocacy, welfare benefits, housing and advice service.

About you

The ideal candidate will bring a wealth of experience of successfully supporting homeless or vulnerable people in a high quality customer focused advice service. They will be outcome focused, will build excellent working relationships with colleagues and stakeholders to increase the capacity of advice and advocacy for the clients using the service. In addition, will possess the skills to supervise and direct the day to day provision of advice by other staff and volunteers.

As we are a small team, a team-player attitude is a must, as well as a positive and can-do approach.
If you have excellent written skills, a natural ability to work across departments, and determination to succeed, we would like to hear from you.

About the 999 Club

The 999 Club is a small, community charity of 16 staff making a big impact on ending rough sleeping in Lewisham. 

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

How to apply

Please upload your CV/supporting statement detailing how you meet the Job description and person specification.

JD

Key Objectives/Responsibilities

To oversee the delivery of a quality Advice and Advocacy Service specialising in the following:

Welfare Benefits

Housing

Deliver an effective Advice service

• To ensure that Advice and Advocacy clients are comprehensively assessed in a timely fashion

• To ensure that clients are given accurate information in order that they are able to make their own decisions

• To ensure that the Advice and Advocacy service is boundaried and professional and does not create dependency

• To oversee and ensure the quality of documentation for appeals. This does not include attendance at Tribunals or appeal panels

Develop and maintain organisational advice capacity

• To lead by professional example and act as a day to day resource for frontline workers and volunteers

• To carry out regular individual supervision meetings that includes monitoring the quality of casework, files and record keeping and ensuring that cases are allocated taking account of the skills and interests of staff and volunteers as well as workload

• To assist the Senior Management Team with the recruitment of Advice staff and the Volunteer Coordinator with the recruitment of Volunteers

• To contribute to staff training and development by providing written reference materials, contributing to team meetings and running workshops to meet the needs of the service

Monitoring and Evaluation

• To make sure Advice staff and volunteers are keeping accurate records on INFORM

• To assist with reporting requirements and funding applications by providing data and evidence as requested

• To monitor and review the service annually and to develop effective client feedback methods to contribute to this

Other

• To be aware of and compliant with The 999 Club’s Policies and Procedures and to guide front line workers and volunteers in working safely within them

• To be responsible for maintaining confidential case records and ensuring that files are stored safely for the legal minimum

• To represent the 999 Club and the Advice service at external meetings and forums and to ensure that the organisations services are publicised and understood in the wider arena

To form part of the out of hours duty on-call rota

Person Specification

• Experience of providing quality advice in a professional setting

• A willingness to lead by example and support others to do so through both an informal and formal supervision process.

• Excellent listening skills with the ability to ask the right questions and probe in order to diagnose the problem.

• An understanding of the difference between the creation of dependence and independence and the ability to oversee a service that delivers the latter

• Organisational skills and the ability to multi task and meet agreed timeframes

• Experience of updating own and others knowledge in relation to changes in Benefit and Housing Law.

• IT literate with the ability to collect information, input data into the 999 Database, maintain comprehensive records, communicate effectively using emails, writes letters and produce reports

• Networking skills and the ability to build and maintain positive working relationships with internal and external stakeholders and partners.

Other Requirements

In possession of, or willing to apply for, Enhanced DBS

In the selection and interview process, we will be assessing candidates against the following competencies:

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

SHP's Pan London Offender Service works in partnership with MTC Novo and the National Probation Service, (NPS) to deliver a pan London housing support service. With our staff co-located in probation offices, we have been providing a high quality housing advice and access service across the entire NPS London Division.  We also work in close partnership with probation, to support medium to high risk offenders to either sustain their current accommodation or secure new housing as needed. 

We are seeking Housing Advice Workers to join our team to deliver housing advice and guidance to medium-to-high support clients. Working with clients in your local boroughs you will produce comprehensive and high quality assessments on the clients support needs, particularly their housing, employment and financial needs, and accordingly follow the most suitable pathway for them. 

We are looking to recruit highly motivated and committed workers to join our high performing, friendly and supportive team, who pride themselves on the difference they make to our clients lives on a daily basis. 

To be successful for this post, you will need to have:

• • An understanding of working in supported housing or floating support services, with a demonstrable knowledge of Housing and other related Legislation

• • Experience of managing complex and difficult situations in relation to vulnerable people/client group(s).

• • Ability to liaise effectively with a range of service providers or agencies in order to establish or improve services for clients.

• • An understanding of the principles underlying a quality service and customer focused

• • Ability to be self motivating, work under pressure, and manage and prioritise time effectively.

Housing Advice Workers are based in Probation offices all over the London boroughs, the current vacant posts will be located at: 1x Newham and 1x Merton, Richmond and Kingston.You will be located between a maximum of two offices and work closely with Probation staff.

Closing date for applications:13th July 2020 (at Midnight)

First round of interviews to be held on: 22nd July 2020 

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited.  In the London Homelessness Awards 2019 one of our Projects was commended for their work.

Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, modern slavery and human trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 6,000 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services, culturally-specific services and the Freephone 24 Hour National Domestic Abuse Helpline. We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, manage a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.

We are looking for a domestic violence practitioner to join our dynamic peripatetic team. An exciting opportunity to enhance your experience in a variety of support roles including working in accommodation based services, independent domestic violence advocate, independent gender violence advocate, independent sexual violence advocate and community outreach worker.

You will deliver a high quality professional service to survivors of domestic violence living in our refuges, those who access our outreach service and independent domestic violence advocacy services. You will work from any of our National sites, providing cover for services who need additional staff. You may be required to travel including some Monday – Friday overnight stays during your assignments.

Your role will involve providing invaluable practice and emotional support to men, women and their children advocating on their behalf in areas such as welfare, housing, courts, police and emotional support as well as supporting women to move to safe, permanent accommodation.

The successful candidates will be passionate about ending gender based violence and have experience of providing emotional and practical support in a paid or unpaid capacity. They will need to work flexibly and have strong organisational skills, good written and verbal communication, and an understanding of the importance of maintaining professional boundaries. The ability to work as part of an on-call rota is also essential.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Competitive salary offering annual progression within points of the salary grade, 28 days annual leave increasing to 30 days, pension scheme with People’s pension that includes a 6% Employer contribution, comprehensive EAP.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Regulated Qualifications Framework (RQF) accredited qualification for our profession. 

Please visit Refuge’s website for further details and other opportunities.

Closing Date: 26th July 2020

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please - as a charity we work hard to keep our costs down.

Penrose is looking for a talented and passionate Night Support Manager for our services supporting people with personality disorders to resettle in the community and lead happy, healthy lives, free from crime.

As part of the Offender Personality Disorder (OPD) pathway, Penrose will provide supported accommodation for 12 men and 4 women across three residential sites in Lambeth, Lewisham and Redbridge. Working in partnership with NHS England and HMPPS and receiving referrals from the National Probation Service, we will support men and women in the pathway being released from prison, secure healthcare settings or moving on from Approved Premises. Our 24-hour service will provide far more than a roof over people’s heads; it will offer a base for a range of 1-1 and group interventions, delivered by our teams and by external partners, that will equip residents with the skills and confidence to move-on safely into independent living.

This is an exciting opportunity to make a real difference supporting some of the most complex people in the criminal justice system and helping make communities safer. We are looking for an experienced individual with the motivation and commitment to support staff and service users to achieve their goals.

Location:

Your role will be based in either of our male residential services – either in Lewisham or Redbridge, where you will be included on the duty rota. Travel between both sites will be required to carry out line management responsibilities to night staff.

The Role:

The post holder will provide leadership and management of our night staff team delivering the Offender Personality Disorder Housing and Support Service. Working in collaboration with the National Probation Service and other partners within the Offender Personality Disorder (OPD) Pathway, you will support adult males who have recently been released from prison, secure health settings or who are moving on from Approved Premises. You will ensure provision of robust risk management, sharing information with probation and other partners to help keep your service users safe.

You will ensure the service is adequately staffed at all times and will maintain a culture of learning and development through supervisions, appraisals and continuing professional development processes. You will deliver a coaching approach to your direct reports and ensure this approach is implemented throughout your team and adopted by frontline staff when supporting service users.

You will support your night staff team to ensure they meet or exceed contract performance targets and achieve positive outcomes for their service users. You will be responsible for managing performance and reporting outcomes to Senior Management in a clear and timely fashion and taking swift action to address any areas of underperformance.

You will support your team to provide effective and meaningful assessment, treatment and management of people with personality disorders which cause them to present as high risk. The service aims to reduce and manage the risk presented by clients in the least restrictive environment possible, reduce personality pathology and associated suffering and distress.  It also aims to increase pro-social and adaptive behaviours in the areas of relationships, employment, education, community integration, promoting independence within the community and improved quality of life.

Experience:

• Knowledge of the Criminal Justice System, excellent communication skills and being able to develop strong working relationships with your teams, commissioners and other key stakeholders will be vital to the role. Some understanding of budgeting and financial reporting will be helpful.
• Excellent communication skills and being able to develop strong working relationships will also be crucial to this role.
• You will have a passion for working with people with experience of the criminal justice system and/or with other marginalised groups, and a belief that everyone can turn their life around regardless of past or present circumstances.
• You will have an ability to build rapport, motivate and inspire, and a keen eye for detail.

Why work with us?

• Growing and forward-thinking organisation
• Excellent core and on-going training aligned with personal development plan
• Access to employee assistance programme
• Medi-cash which includes the following:
• Discount gym membership
• Routine eye tests, glasses and contact lenses
• Dental treatment via NHS or Private
• Physiotherapy, Indian Head Massage and a range of other therapies
• 25 days holiday increasing to 26 days after 2 years of service and increasing 1 day per year up to 30 days annual leave
• Life Assurance

All successful applicants will be required to undertake an Enhances DBS and provide employment references covering 3 years period including one from your most recent employer.

Candidates must demonstrate an understanding of the issues relating to equal opportunities in service delivery and provision and to actively promote ways of eradicating racism, sexism, and other forms of negative discrimination though the group’s policies and procedures.

To apply we require your CV along with Supporting Statement (no more than 2 sides of A4) detailing how your knowledge and experience meets the requirements of the job description (this can be found on the attached Job Description) or completion of an application form.

ITF is an international federation of transport workers’ trade unions recognised as the world’s leading transport authority. We fight passionately to improve the working lives of transport workers globally, connecting trade unions from 150 countries that may otherwise be isolated and helping their members to secure rights, equality and justice. We are the voice for 20 million members, working men and women across the world. The ITF Head Office is based in Borough, London. International offices include Amman, Hong Kong, Montreal, Nairobi, New Delhi, Abidjan, Rio de Janeiro, Singapore, Tokyo and Sydney. 

This is a challenging and interesting opportunity for the successful candidates within the Global Administration Team (GAT). You will need strong administrative and organisational skills together with effective drafting and proof-reading skills.  The ability to work with little supervision within a strong team, whilst remaining flexible and able to manage a varied and high volume work load, in a highly pressured environment is key.

Excellent communication skills, both written and oral, are required, with proven ability to communicate effectively with colleagues and other stakeholders. Due to the international aspects of the organisation’s work, a good working knowledge of another language would be an advantage, experience of booking travel related services, organising complex meetings Experience in working with databases and CRM systems and the ability to analyse data is essential.

This is a level 1 role within the GAT, and the job description for the Global Administrator is attached.

This role offers a salary of £36,648 per annum, plus a non-performance related guaranteed bonus equating to 1/12th of your annual salary.

ITF offers a highly competitive final pension salary scheme, flexible working as well as the opportunity to work in a state of the art modern office building in central London. For further information on the staff benefits that we provide please see our website.

If this sounds interesting to you, please apply by sending your CV and covering letter to us by 8 July 2020. Interviews will take place week commencing mid-July 2020. Please note, due to COVID-19 all interviews will be held via video conference.