Digital Acquisition Manager Jobs in Camden, Greater London
We are looking for a Partner Engagement Manager to promote and develop the work of Family Fund, and contribute to our profile within the disability sector in Wales.
Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people?
The role
As Partner Engagement Manager you will promote and develop the work of Family Fund in its reach to families. You’ll also contribute to its profile within the disability sector in Wales and with key Government/political stakeholders.
You will proactively work with a wide range of public, private and third sector organisations. Your goal will be to ensure Family Fund’s strategy is understood, and that mutually beneficial relationships are formed. In addition, you will seek out opportunities which allow Family Fund to achieve its key priorities, deliver added value for funders, and secure positive outcomes for our beneficiaries.
You will be acknowledged as a senior Family Fund representative across the disability sector, deputising for the Group CEO, or Directors on committees and at events as required.
Finally, you will build effective partnerships and proactively develop activities with key organisations across public, private and third sectors.
If you join us, you’ll be:
- Ensuring that Family Fund’s profile remains high amongst key organisations.
- Promoting the support offered by Family Fund to support demand generation, including targeted work in relation to our Equality, Diversity and Inclusion objectives.
- Being Family Fund’s key point of contact for all partners and stakeholders in Wales.
- Engage in sector working groups and consortia to help secure improved support for families raising disabled children.
About you
For this role you will need to have experience of presenting to external stakeholders and representing an organisation in a professional capacity. You’ll also need experience of managing budgets and delivering projects.
To be successful in this role you will need to be self-motivated and be able to engage positively with different teams. You must be flexible, adaptable and resilient to work demands and change. This post is home based with regular travel.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.
We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Employer. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.
How to apply
When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.
For more information, please read and download the job description available on our website.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.
The client requests no contact from agencies or media sales.
This new role has been established to lead and implement the audience and business growth
strategy for ICA audiences alongside developing and delivering a sustainable, entrepreneurial
and revenue generating business growth model.
KEY RESPONSIBILITIES
Strategic Philanthropy
- Lead, develop and implement a Business Growth strategic plan that brings a mix of
sustainable income derived from individual giving, trusts and foundations and corporate
sponsorships - Work with the Director to develop strategic revenue generation opportunities across the
business and key ICA stakeholders - Lead a Fundraising team to research prospective donors and supporters and build a
pipeline of donor acquisition, including bespoke donor packages - Collaborate with strategic partners on the development of compelling partnership
funding/income/business growth proposals - Maintain an overview of trends and developments in fundraising and business growth
across the artistic and cultural sector - Contribute to business growth and fundraising forecasts to the annual and longer-term
strategic business planning process. - Ensure effective CRM measures are in place and leading on timely and applicable
communications to key stakeholders including audiences, funders and members - Alongside the Director, personally steward relationships with major individual donors
and key decision makers in trusts and foundations - Lead on data collection processes and analytics in relation to audiences, participants and
donors.
Audiences & Communications
- Lead, develop and implement an Audiences and communications strategy alongside the
ICA’s internal and external colleagues and PR agencies - Lead marketing campaigns for ICA’s work and manage a range of activity that supports
ICA to meet its organisational objectives - Maintain and develop ICA’s brand in international, national and local markets, ensuring
ICA’s identity is maintained across all communications channels - Oversee the ICA platforms including its website, socials, media and the overall user
experience to ensure that they serve the organisational objectives - Develop and deliver a coherent marketing and communications strategy that promotes
ICA, and enables the institution to meet its income targets - Develop, implement and maintain ICA’s overall digital and social media strategy
- Stay appraised of new opportunities for promoting ICA
- Alongside the Director and in consultation with ICA’s external PR agency as needed, lead
on PR strategy and response plans - Provide support, direction and guidance for any crisis PR and comms strategies,
overseeing their subsequent implementation - Ensure due diligence to GDPR is met across ICA’s Marketing and Communications
activity - Oversee data collection processes and analytics in relation to audiences, participants
and donors - Control the marketing budget to ensure that resources are managed as effectively as
possible, and that all spend delivers against key departmental objectives.
Governance & Reporting
- Ensuring all fundraising and business growth activity is ethical and fully compliant with
relevant UK charity and financial management regulation - Leading the Fundraising team to complete all business growth/fundraising reporting as
required including Arts Council England NPO reporting - Reporting to the Director and Board of Trustees on the strategy and delivery of the ICA’s
business growth with the ability to flex and respond effectively when variances arise - Reporting to the Finance and Audit sub-committee
Team Management
- Play an active and highly collaborative role as a full member of both the Executive
Leadership Team and Senior Leadership Team - Line Manage roles of Senior Development Manager, Development Manager, Audience
and Marketing Manager, Membership Manager, Editions Coordinator, Ticketing &
Membership manager, ensuring person specific objectives are set in line with the ICA’s
strategic mission & KPIs, as well as supporting staff’s ongoing development and
appraisal processes - Contribute to the wider organisation’s implementation of business initiatives and
transformation - Working alongside members of ELT and SLT, deliver a consistent, empathetic and
pragmatic leadership
KEY REQUIREMENTS
- Extensive and tangible experience in developing and delivering a communications
and audience development strategy within the arts and culture sector - A demonstrable experience in business growth and implementation especially in
relation to revenue opportunities, trusts and foundations, individual giving and
corporate sponsorship ideally within the arts and culture sector - Experience of personally managing relationships with high value individual,
organisational and institutional donors - A clear track record of meeting income targets
- A clear track record of effectively managing both internal staff members and external
consultants/agencies and audience development strategy and implementation within
the arts and culture sector - Knowledge of the practical application of effective CRM systems both across audiences
and funders - Awareness of legislation governing fundraising activity by charities in the UK.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
This is an opportunity to join the Individual Giving team, leading a team recruiting and developing individual supporters.
Contract: Fixed term maternity cover (up to 1 year)
Location: London, but flexibility to work from home with minimum one day a week in the office.
About the role
As Digital Fundraising Manager (Individual Giving), you will develop and deliver digital plans to support sustainable income growth and individual donor acquisition and development. Working closely with other Individual Giving Fundraising Managers and agencies, you will use your digital expertise to ensure campaigns are targeted and effective. And it’s not just about fundraising today, you will help inform our future thinking from a digital perspective.
You will be an experienced digital fundraiser, with a track record in using your expertise to deliver successful campaigns. You will have experience of managing digital teams and agencies. You will be passionate about raising income to help end homelessness, and inspiring supporters.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave which increases with service
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 21st April 2024
Interviews: Wednesday 1st May 2024
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Salary: £34,943 per annum
Location: Hybrid. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. For this role, we expect that you will come to the office (London) 1 or 2 days each week (with one of these days to be a Tuesday) for team meetings, including a quarterly ‘all staff’ event. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contract: Permanent. Full time role working 35 hours per week, Monday to Friday
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year)
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement using Hospice UK’s supporting statement document, see below
Closing date for applications: 5pm on Monday 22 April 2024
Interview dates: Interviews will take place either in person or remotely via Teams, on Wednesday 1 or Thursday 2 May 2024. We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
The Role:
Hospice UK has an exciting new fundraising strategy with a focus on digital fundraising and supporter journeys. We are looking to significantly increase our engagement with new and existing supporters across all areas of fundraising. The Digital Fundraising and Engagement Executive will be responsible for maximising income, supporter recruitment and retention through digital channels, for both individual giving and events.
Reporting into the Head of Events & Supporter Engagement and working very closely with the External Affairs team you will deliver a cohesive and impactful approach to digital fundraising and supporter journeys. The Digital Fundraising and Engagement Executive will lead on recruitment and stewardship for a number of third-party challenge events as well as supporting on the optimisation of integrated digital campaigns and donor journeys.
We are looking for:
To be considered for this role, you will need to demonstrate a background in digital fundraising (1-2 years’ experience) and an understanding of supporter journeys and social media advertising. Some understanding of SEO would be desirable but you would not need to be an expert in this area.
If you would like to ask any questions before applying, you can contact Gemma Roberts, Head of Events & Supporter Engagement by email – (email in the end of this post) on Monday 22 April 2024.
More details about the role and what we are looking for can be found in the candidate information pack below.
The Team:
The Events and Supporter Engagement team forms part of the wider Income Generation and Grants Directorate. The team’s focus is on raising funds from individuals through challenge and special events, digital fundraising, giving in memory, legacy giving, regular and payroll giving and one off donations.
The team is made up of 5 people (including this role), who work closely together to help achieve our goals. The wider Income Generation and Grants team consists of 20 people in total. We meet regularly through team meetings and coming together in the office on a Tuesday, which helps to create a supportive working environment.
Hospice UK:
Hospice UK is the national charity for hospice and end of life care. We work to ensure everyone affected by death, dying and bereavement gets the care and support they need, when they need it.
We believe that everyone should receive the best possible care at the end of their life.
Our mission is to transform the way society cares for the dying and those around them. To empower individuals, communities and populations to embrace the ethos of hospice care and extend its breadth and reach to improve everyone’s experience of death, dying and bereavement.
How to apply:
If you would like to apply for this role, please send the following documents to recruitment (email in the end of this post) by 5pm on Monday 22 April 2024.
- Your CV. Ideally in Word format.
- A completed supporting statement form
- A completed equalities monitoring form
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please do note the interview dates above.
Additional notes:
To be considered for this role you must have the right to live and work in the UK for your application to be progressed.
Hospice UK is an Equal Opportunities Employer.
The client requests no contact from agencies or media sales.
Are you ready to transform lives through philanthropy? Samaritans is looking for a Senior Philanthropy Manager to shape and expand our philanthropy programme. You’ll have a strong track record in major gift fundraising, managing end to end major donor processes, leading to gifts of 6 figures and experience as a strong leader.
You’ll be a charity expert in philanthropy, bringing knowledge and skill to the fundraising programme. You’ll drive positive change and be instrumental in unlocking substantial income streams to support our vision of fewer lives lost to suicide.
- £48,000-£51,000 per annum
- Permanent, full-time role (35 hours per week)
- Hybrid working: Linked to our Ewell (Surrey) office, with the option to work from
- Linked to Ewell (Surrey) with home and office working, including the option to work from our London Bridge office (EC3R)
- In office working - we'd love to see you in person at least twice a month
- We are passionate about flexible working, talk to us about your preferences
Major Gifts at Samaritans
Samaritans is on a mission to make a profound impact on suicide prevention, and we need your expertise to drive our philanthropy programme to new heights. With a small yet promising portfolio of supporters and donors, we're poised for growth, fuelled by a national rise in wealth and philanthropy. Annual income is around £500K with donations typically at 5 figure values.
Our ambition is to grow the programme sustainably in the long term but also ensure the target is met in 2024-25. This year will be about proactive engagement with a wide range of potential supporters, developing programme infrastructure and securing mid-value donations to build the pipeline from the ground up. In year two we hope to drive up gift volume and value.
Your Impact:
- Team Leadership: Provide guidance and support to our Philanthropy Officer, fostering a collaborative and high-performing team culture.
- Strategic Leadership: Lead the charge in strategic planning and operational leadership to drive significant growth and sustainability within our philanthropy programme.
- Relationship Management: Cultivate and steward relationships with major donors, ensuring their alignment with our mission and vision.
- Fundraising: Actively manage your pipeline of prospective supporters, eloquently communicating our mission and securing vital donations.
Job Description is here
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working
We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, do the school run, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application
If this sounds like the opportunity for you, apply. You’ll be asked to upload your CV and a 1 page cover letter, outlining your motivations for applying and your transferable skills.
Applications close at 9 am on Friday 26 April. Video interviews likely to be w/c 29 April.
This is your chance to join us in making a tangible difference and shaping the future of our vital work, apply today!
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role: Senior Supporter Acquisition Manager
Location: London, Haig House, Hybrid 2 Days Per Week
Contract Type: Permanent, Full Time, 35 Hours
Hours: Monday to Friday
Salary: £47,112 to £48,132 (Inclusive of London Supplement)
Are you looking for a senior marketing manage role, where you can help implement an exciting new fundraising strategy?
We are looking for Senior Supporter Acquisition Manager to join our Fundraising directorate and lead a brilliant team to develop and implement a range of supporter acquisition marketing programmes and to achieve the growth ambitions of our Fundraising strategy.
The Supporter Acquisition team is responsible for all marketing to attract new supporters across a large portfolio of appeals/products and media. We are looking for someone to join us who has significant expertise with a wide range of marketing channels and can really add value to large well-established programmes with their experience, knowledge and drive to continually improve, identify appropriate new opportunities and shape supporter acquisition programmes.
The role involves managing an experienced team of two managers and a co-ordinator, and leading relationships with a number of suppliers. The marketing programmes currently include face-to-face fundraising (from stands in retail space or at expos/outdoor events), DRTV and other forms of advertising, print – door drops/partially addressed mail/inserts and payroll giving. An important part of the role is developing advertising for the nation’s largest charity appeal, the Poppy Appeal each November.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The Royal British Legion holds a special place in the hearts and minds of generations of people in society. As the largest military charity in the UK and home of the extraordinary Poppy Appeal it has provided support to members of the Armed Forces community for over 100 years. Today is no different. The needs of veterans, young and old, serving personal and their families are growing and complex. To support them we must raise awareness and donations, and that is where you could come in.
We introduced a new fundraising strategy last year to deliver longer term and focused growth, so now is an exciting time to join the charity and help to implement the strategic change and be a key stakeholder or lead in a variety of cross-team workstreams.
As an experienced senior marketing manager, you will hit the ground running to optimally deliver plans with your team and whilst helping to shape programme strategies and review supply requirements. You will need experience of managing and coaching teams and working in a truly collaborative way with colleagues, teams and suppliers, leading by example in accordance with RBL’s values.
You won’t shy away from complexity and getting to grips with the details of the broad array of appeals/products your team will be marketing and associated systems, budgeting, reporting and KPI measurements for each of them. You’ll strive for excellence, ensuring campaigns are compelling and effective and will be able to capably resolve issues at a senior level and take on new challenges.
Our new fundraising strategy is called ‘Three Giants’ to focus our income generation work on protecting and strengthening on the three vital areas of the Poppy Appeal, our Individual Giving and Legacy activities. You’ll be joining a welcoming and capable team focused on serving the thousands of beneficiaries who need our help every day.
This is an extraordinary opportunity to join the leading Armed Forces charity and help to deliver evolving fundraising programmes that will raise donations today and also provide longer term opportunities to help fund our much-needed welfare services in the years ahead.
If this opportunity sounds right for you and you have the experience and skills to help us achieve fundraising growth and development, then we’d love to hear from you today. If you want to learn more about the role, we’ll be delighted to tell you more.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 28th April 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Supporter Acquisition Manager
At the Charity for Civil Servants, we can’t always prevent the tricky, stressful, sad stuff from happening. But when it does happen, we help current, former and retired civil servants get the best support. Join us as we embark on the next phase of our strategy to ensure we can be there when people need us the most.
Our supporters are the lifeblood of the Charity, most being current or former civil servants themselves and we are thankful for their support. Working alongside colleagues across the Charity, Civil Service and payroll fundraising agencies, the Supporter Acquisition Manager will play a key role in developing a multi-channel acquisition strategy, driving growth in new supporters and income. You will be innovating and delivering products and campaigns that inspire our audiences, ensuring that we raise the funds needed to continue our important work.
To be successful in this role, you will be proactive, results-driven and committed to providing an excellent supporter experience. You will have extensive direct marketing and product development fundraising experience, strong budget and management experience and be adept at delivering audience-led strategy across acquisition. Great communication skills and experience of leveraging digital solutions as well as multi-channel marketing will be essential.
This is an exciting time to join the Charity as we seek to embed our presence as a UK-wide charity and deliver sustainable income and supporter growth. Reporting to the Head of Individual Giving & Legacy, you will be part of an exciting department responsible for growing our largest and longest-term sources of income – our regular giving propositions (including payroll giving and lottery) and legacy fundraising. Regular Giving and donations from individuals are an essential part of our fundraising strategy, constituting over 80% of our income currently. If you would like to be a key member of our Fundraising department, then we would like to hear from you today!
In return, we can offer you excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, and interest free loans for season tickets and our cycle to work scheme.
To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 23:59pm, 21 April 2024. Interviews will be held on 30 April or 2 May. Please let us know in your covering letters if either of these dates would be difficult for you.
The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.
Department: Fundraising
£40,000-42,000 per annum
Full time – 35 hours per week (part time – 4 days considered)
18-month fixed term contract
Hybrid location – min 1 day per week in the office (Cheam, Surrey) or London
REF-212918
Are you passionate about driving significant growth in individual donor bases and income? I am currently working with a leading Health charity who are seeking an experienced Supporter Acquisition Manager to lead their efforts in expanding their reach and impact across various donor segments.
Job Title: Supporter Acquisition Manager
Salary: £40,000 to £45,000
Home-based position offering flexibility and hybrid/remote working options
Charity cause: Health Charity
Contract length: 12 months
As a Supporter Acquisition Manager, you will:
- Develop and deliver annual plans and budgets for recruiting new donors through diverse channels.
- Lead an effective direct marketing donor acquisition programme, ensuring maximum income within budget constraints.
- Shape and implement mass marketing plans for cash, regular giving, and lottery programmes.
- Drive growth through direct mail, telemarketing, digital, face-to-face, and other effective techniques.
- Work with the Head of Growth and Acquisition to strategise and capitalise on growth opportunities.
- Provide motivational leadership to the Supporter Acquisition Officer, driving both objective achievement and professional development.
- Work closely with cross-functional teams to base decisions on the best available insight and analysis.
- Continuously evaluate product performance and use data-driven insights for decision-making and improvement.
Why You?
- Experienced marketing/fundraising professional with success in reaching income targets.
- Direct experience in high-volume, multi-channel reach and response campaigns.
- Strong understanding of acquisition techniques and strategies, with knowledge of relevant charity/marketing legislation.
- Innovative thinker with a keen eye for detail and ability to adapt plans for achieving targets.
- Skilled relationship builder, communicator, and influencer with motivational leadership capabilities.
If you feel you have the experience necessary to make a success of this role and would like to have a further chat then apply within.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors and patrons, such as Sir John Major and Marsha De Cordova MP.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
JOB DESCRIPTION AND PERSON SPECIFICATION
The Individual Giving Manager (Retention) will work within the Public Fundraising Team and play a key part in growing and sustaining income from our individual giving audiences of cash donors and regular giving supporters. You will work closely with the Deputy Director of Fundraising, Individual Giving Manager (Acquisition), Supporter Care Officer and Database Manager and will be responsible for the development, project management and delivery of the supporter retention, renewal and stewardship program. This is a great role for someone with existing individual giving fundraising experience, who would like the opportunity to use analysis and insights to develop and shape retention and stewardship activity, with the drive to deliver a program which aspires be best in class.
Responsible to
Deputy Director of Fundraising
Direct reports
Potential scope for line management responsibilities in future.
Working hours and contract
This is a permanent full-time role. We will consider part-time and flexible arrangements.
Salary
£37,000 to £40,000 depending on experience, based on permanent and full-time (35 hours per week).
Location
Aldgate E1 and hybrid working. Two days in the office and external meetings and events as required.
Role Responsibilities:
This role plays a key part in driving income growth and sustainability in our Individual Giving programme.
Your priorities will include:
· Driving the strategic and operational planning of Individual Giving to deliver strong income growth and return of investment (ROI), ensuring agreed targets and KPIs are achieved in relation to retention and conversion of existing donors.
· Devising and delivering the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and operational plans.
Strategy, planning and delivery:
· Develop and manage donor retention and upgrade for cash donors and regular givers across all channels to increase our supporter base, maximising ROI.
· Devise and deliver the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and ops plans, reforecasting these on a quarterly basis and engaging with month end processes.
· Lead the delivery of an impactful stewardship programme, which includes managing the supporter newsletter to optimise donor retention and development across all supporters, delivering exceptional donor experience; oversee timely responses to donors.
· Optimise data and data capture opportunities to help us better understand our supporters, inform strategy and ultimately deliver insight to help drive retention and lifetime value.
· Provide timely high-quality reporting with robust analysis and recommendations to improve performance – utilising your Individual Giving expertise and sector benchmarks.
· Adopt a test and learn mentality to strategic planning, developing new activities to provide the charity with a balanced portfolio of offers for new/existing donors.
· Direct and manage external suppliers to execute the Individual Giving retention programme to meet agreed budgets, timelines and KPIs.
· Support with the selection and appointment process for new external suppliers, effectively managing relationships to ensure the highest quality service.
· Ensure tools and processes are in place to effectively deliver objectives in collaboration with teams across the organisation.
Collaboration
· Identify opportunities to maximise value from our supporter base and seek opportunities to work with colleagues to facilitate cross-selling of relevant initiatives to engage donors, including mid-value, major gifts and legacies for example.
· Work collaboratively across the charity to develop exciting and relevant content across all Individual Giving activity, including the supporter newsletter, working with colleagues to identify where content could be applied to other communications and marketing channels.
· Keep abreast of new trends, tactics and competitor activity within the sector, disseminating new learnings and information throughout the team.
· Ensure that communications are compliant with all relevant bodies including HMRC, Gambling Commission, Fundraising Regulator, ICO, Charity Commission and ASA.
· Support other areas of fundraising by attending events, exhibitions etc. as required by a small team with varied engagements.
Management
· Carry out effective management of the Supporter Care Officer, ensuring the effective deployment of all their responsibilities.
· Be accountable for the management and development of the CRM database to maximise efficiency, working with the Database Manager to resolve any irregularities.
· Work closely with the Database Manager to establish criteria for data selection and extraction as necessary.
· Work with the Database Manager and Supporter Care Officer to ensure all donations are processed swiftly and accurately, Gift Aid income is maximised, and all declarations are collected and accurately recorded for submission to the Finance team.
Other
· Become fully conversant with the aims and objectives of the organisation.
· Keep up to date with developments in the sector and key new initiatives in our field.
· To always work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
· Undertake other duties as may be reasonably required on either a short or long-term basis.
Person specification:
Skills, knowledge & experience
Essential skills, knowledge and experience:
· Successful track record of developing and managing a successful, cause-led Individual Giving retention and stewardship programme, with proven technical ability across channels including print, telemarketing and digital.
· Strong experience of analysing and interpreting data, reporting and using data driven insights to inform decision making.
· Strong experience of developing and implementing successful supporter journeys with thorough understanding of donor motivation.
· Track record of meeting or exceeding targets.
· Proven ability to think and act strategically, with strong planning and evaluation skills.
· Experience of managing, motivating and developing a team.
· Experience of managing agencies and negotiating strong commercial agreements.
· Sound experience of appraising new ideas and activities and making decisions of what, how and when to test as appropriate.
· Demonstrable experience of effective financial management, including, creating, presenting and interrogating business cases managing and reforecasting budgets, providing financial narrative, reconciling results.
· Highly proficient in identifying, creating and editing fundraising content.
· Excellent interpersonal, communication (written and oral) and influencing skills, with natural aptitude for collaboration and cross working.
· Strong project management and analytical skills.
· Positive, results-driven individual with a confident ‘can do’ attitude and an ability to work to tight deadlines.
· Highly IT literate – proficient/advanced level in Excel and Raiser’s Edge.
· Thorough knowledge of fundraising regulations and GDPR.
· Demonstrable passion for, and commitment to, the vision, mission and values of Fight for Sight/Vision Foundation.
· Demonstrable passion and advocacy for the needs and motivations of our supporters.
Desirable skills, knowledge & experience
· Minimum of two years’ experience within a fundraising team.
· Previous knowledge or fundraising experience with a medical research charity.
· Professional fundraising, marketing or direct marketing qualification.
Personal qualities
· An understanding of and commitment to the sight loss community.
· Strong communication skills and presentation style.
· Evidence of financial fluency.
· Flexibility and a practical, can-do attitude.
· Highly motivated and able to juggle a varied workload.
· Personable, with excellent listening skills.
· Excellent accuracy and attention to detail.
· Growth mindset.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit an Individual Giving and Gifts in Wills Manager to manage and deliver the Individual Giving and Gifts in Wills (Legacy and In Memoriam) income streams for the Centre. This is an exciting role in our Fundraising team that will manage income pipelines and associated expenditure required to raise income, provide monthly monitoring and use data to analyse fundraising results. This role will also develop and implement strategies to retain, recruit and acquire new supporters.
In addition, you will also provide excellent stewardship to an aging supporter base and ensure the people who donate to the Centre receive a wonderfully warm and personal donor experience, engaging and inspiring donors with stories and updates about the work.
Please refer to the job description for further information.
To apply, please submit a CV and cover letter. You must account for any gaps in your employment history. In your cover letter please outline how you meet the requirements of the role, why you would like to work for us and address the following two questions:
1. What experience or interest in legacy fundraising do you have?
2. Please describe your experience of success fundraising within the Individual Giving income stream, including employing strategies to retain, engage and recruit new donors? Please discuss the range of direct marketing channels you have used including digital.
We are committed to safeguarding and promoting the welfare of children. The Centre requires job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
The client requests no contact from agencies or media sales.
Job Title
Product Manager (Supporter Experience)
Salary
£45,000-£50,000 per annum
Location
Remote first with an office available in Central London and regular team meetings in the office
Reporting to
Head of Communications
Employment Type
Permanent
We are happy to talk about flexible working.
Application Closing Date
10am Monday 22 April 2024
Introduction to the role
Full Fact fights bad information. We’re recruiting for a new Product Manager (Supporter Experience) to help tackle the spread of misleading, dangerous claims—and hold those responsible to account.
As Product Manager (Supporter Experience), you will make sure those who make false claims in public can’t get away with it. Every day our team of fact checkers and campaigners find, check and challenge false claims. We identify the reasons for bad information, so we can campaign to change the systems that enable it. Your job will be to raise awareness of, and build support for, our cause through managing our supporter experience on our digital platforms.
This is your chance to work on campaigns that demand national media attention and ultimately change public debate for the better—with a supportive team behind you.
Bad information—whether shared by politicians, journalists or influencers online—ruins lives. No one should settle for it. You’ll win support for Full Fact’s cause and make change happen through delivery of digital products that gain public support for our policy and advocacy work.
Whether that’s planning and devising the digital strategy, executing the plan through developing digital channels such as the website, email and our Salesforce CRM, or ensuring our product roadmap is informed by audience research, you’ll be responsible for continuously improving our supporter experience.
This is an exciting time to join Full Fact in a year when we expect to see a General Election. You’ll be working as part of a successful communications team alongside creative specialists in press, social media, website and CRM development, community management and digital campaigning. We’re looking for someone who shares our ambitions and pushes us even further.
You’ll thrive in a fast-paced environment but know how to support colleagues, especially by helping to join up work across teams and translate between people from different disciplines. You’ll be as comfortable analysing data to make decisions, as applying our brand guidelines to ensure our copy works hard across digital channels.
Our reputation matters. As well as looking to build and reinforce it, you’ll be personally committed to Full Fact’s standards as an independent, impartial charity.
If you are interested in applying but not sure you have all the skills, please do apply. We are open both to supporting learning on the job and to rearranging tasks within the team to suit the skillsets of the best applicant
Job Definition
The Product Manager (Supporter Experience) is responsible for planning the digital strategy and executing the plan to deliver online content and campaigns that increase awareness of our work and drive the public to take action and donate to our cause.
You will manage multiple digital products and platforms, implementing data-driven improvements to ensure optimum usability and accessibility. Responsible for understanding and developing the user journey across digital touchpoints - as diverse as online advertising, campaigns and virtual events - you will advise on how best to improve the user experience and manage our content.
You will manage a multi disciplinary team of people who deliver our CRM, website, email campaigns, audience research and community initiatives.
Outcomes
In the first 6 months you’ll have the opportunity to coordinate the delivery of at least 3 campaigns that are designed to end deceptive campaign practices by political parties, improve regulation of political advertising and encourage MPs and Ministers to correct the record when they make a wrong or misleading claim. You’ll have access to new audience research data, and will use that to inform the work we do.
You’ll bring together a team of multi disciplinary experts to deliver on our campaigning aims. You’ll work with them to develop our website, CRM and mailing list to have the greatest impact, ensuring we have the right data to make good decisions.
You’ll build relationships with teams across Full Fact helping others to meet their aims, particularly supporting fundraising to deliver income-generating online communications.
Key tasks
Line Management:
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Build a team culture based on supportive collaboration, in which constructive challenge is welcomed.
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Empower your team to lead in their respective areas with confidence.
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Set deadlines and maintain impeccably high standards of output and product quality.
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Support your team in their long term professional development and performance, including identifying and delivering on their training needs.
Website and campaigns management
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Project manage the campaign lifecycle, ensuring all deliverables and milestones are achieved, across multiple teams and functions (e.g. work with the Individual Giving Manager to design campaigns that increase donations).
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Collaborate with the Social Media Manager and Editorial team in the development of a content strategy that drives engagement and high-quality growth.
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Work closely with the rest of the team to create compelling, engaging and action-oriented copy across a range of digital communications.
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Identify digital suppliers (e.g. PPC and Paid Social campaigns) which can help us build campaigns targeting different audience segments. Own the relationship and workflow to ensure they have all the materials they need to succeed and hold them to account based on agreed targets.
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Assist the team with website updates using our CMS (Django) as well as contributing to larger website projects.
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Work with direct reports to set up landing pages and data capture forms, build our mailing list, manage multiple email campaigns and perform thorough QA and testing on website, email and CRM builds.
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Oversee building and testing of user journeys to ensure workflows are correctly set up across platforms, and identify any areas for improvements.
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Advise and make recommendations on product roadmaps based on learnings from data analysis, audience research, knowledge of trends and best practice and experience of campaign delivery.
Data management and analysis
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Assist the team in designing user research and analysing audience data to ensure our decisions are informed by an understanding of our existing and potential supporters.
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Understand the organisational needs for data to inform how we acquire and retain supporters.
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Lead projects to integrate our Salesforce CRM with any new additions to the website (e.g. lead generation forms).
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Work with the CRM Administrator to ensure the data is available, clean and accurate, and to prioritise and action internal CRM requests for training, issues and new functionality.
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Deliver monthly, quarterly and campaign-specific performance reports across all channels, highlighting achievements, insights and lessons learnt, informing a plan to further drive performance and ROI improvement.
What we are looking for from you:
Political impartiality and sensitivity:
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You are committed to the political neutrality of our work and have a good understanding of impartiality (please see the rules on our website).
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Understanding of public debate in the UK and sensitivity to the political context we work in.
Job skills/competencies
Personal skills/competencies
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Technical proficiency
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Confident in getting the most out of multiple software platforms, maximising the delivery of exceptional and innovative supporter journeys that increase engagement, fundraising rates, average value and other key metrics.
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Experience using Salesforce (NPSP) is beneficial.
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Project management skills.
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Experience of planning, managing and overseeing effective multi-channel campaigns.
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Experience with building growth through SEO, Paid Social and PPC.
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Knowledge of techniques for driving action and acquisition through digital channels.
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Content planning, auditing and development, particularly with functional website, email and landing page copy.
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Communication and leadership
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Good at collaborative problem solving and able to make decisions without undermining agency and autonomy of direct reports.
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Exceptional communication skills, with the ability to work collaboratively with a range of stakeholders.
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Excellent copywriting and storytelling skills.
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Confident in running ‘Show and Tells’ and mentoring colleagues.
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Line management experience, preferably of multidisciplinary teams.
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Evaluation and testing
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Experience of conducting usability testing.
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Proven ability to evaluate complex data and understand market trends.
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Strong experience using Google Ads and Analytics.
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Legal, political and impartiality
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Working knowledge of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant marketing and fundraising standards across the UK.
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Committed to the political neutrality of our work with a good understanding of impartiality (please see the rules on our website).
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You act with integrity and are happy to commit to Full Fact’s ethos and the seven principles of public life.
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Strong understanding of public debate in the UK and sensitivity to the political context we work in.
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You understand that part of Full Fact’s work is being a watchdog, that it can attract hostile attention, and how to manage these risks—and can support your team while standing firm for our principles.
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We understand that many candidates will not meet all of the above criteria, and may have deep rather than wide experience in a relevant skill set. We encourage you to apply and be explicit (but brief!) in your cover letter about what you’d need to learn on the job.
What we offer
Starting salary of £45,000 - £50,000 per annum depending on experience.
Workplace Pension
Generous holidays
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25 days holiday plus bank holidays.
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In addition, we close the office for a period between Christmas and New Year.
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Day off for moving home.
Comfortable, centrally located London office with good transport links.
Employee Assistance Programme.
How to apply
Upload your CV and cover letter using the link below by 10am on Monday 22 April 2024.
Our recruitment platform will remove identifying details such as email addresses to allow us to sift applications anonymously.
Before applying, please read the requirements we place on staff to protect Full Fact’s independence and non-partisanship. This can be found on our website.
How the application process will work
We want to see you at your best to understand your strengths and the contribution you could make at Full Fact with strong support, including for your learning and development. We also want to make sure that we use your time well during this process and don’t ask for more from you than we need to. We will make any reasonable adjustments we need to make to this process to help ensure you can perform at your best. For more information about this before applying, please contact us.
The interview panel will be Phoebe Arnold, Interim Head of Communications, Andy Dudfield, Head of AI, and Laura Dewis, COO.
The process starts off with an anonymised covering letter and CV. This will be read by at least two people to produce a shortlist for interview.
The first round interviews will be a phone (not video) interview, lasting no more than half an hour, at a time that’s convenient for you. We will record it so at least two people can review each interview to decide who we invite back for the second round. The recordings will be deleted at the end of the process.
The second round will include a structured interview and a timed task which assumes no prior knowledge. The task can be completed prior to the interview, at a time that most suits you.
The interview will be with the full panel by video and last no more than an hour. We’ll tell you everything you need to know to prepare, including anything we’d recommend reading in advance
The client requests no contact from agencies or media sales.
Purpose of the role:
The purpose of this role is to manage and deliver an effective email CRM programme for ZSL and its Zoos (London Zoo and Whipsnade Zoo) across the broad range of audience groups (zoo visitors, donors, members, experience bookers, etc.). The aim is to continuously grow customer acquisition, engagement, value and loyalty as part of an overarching Supporter Journey that has the customer experience at its heart.
Your key responsibilities:
- Design and build on-brand email marketing campaigns from end to end. Including copywriting, building emails on Dotdigital, sending campaigns and manage A/B and MVP testing strategy to ensure continuous optimisation of email campaigns.
- Own the overall email campaign plan and delivery, working with audience owners across ZSL to manage email communications, providing guidance and best practice.
- Analyse and segment customer data and maximise this data to deliver effective targeted activity, managing the quality and frequency of messaging. Use this insight to identify opportunities for up-selling or cross-selling programmes.
- Develop and deliver customer data acquisition strategies and ensure all activity is GDPR compliant.
- Work with the Membership Marketing Manager to fully develop, deliver and manage an effective CRM programme for ZSL to build (automated) supporter journeys along the customer lifecycle, driving loyalty and growing the value of each customer and ROI from CRM activity.
- Work with the Digital Marketing Executive to track and analyse campaign results (engagement, conversion rates, web analytics, ROI) to produce regular reports on campaign performance, and continuously implement improvements based on findings.
- Develop strong working relationships with our Ticketing and Systems teams to understand and use Tessitura, our membership and donations CRM platform as well as ticketing and experiences data from SEE Tickets.
- Manage ZSL’s email service platform (currently Dotdigital) including being responsible for managing and maintaining the data within it to ensure that all customer data and communication is GDPR complaint, management of the ESP budget and management of the relationship with the ESP supplier.
ABOUT YOU
Your experience:
- Email CRM programme management expertise
- Consumer marketing communications experience and management of a customer database essential
- Experience with Dotdigital highly desirable
- Working knowledge of HTML desirable
- Experience with CRM platform Tessitura desirable
Your skills and knowledge:
- Strong project management skills and ability to co-ordinate multiple projects and stakeholders and manage competing priorities
- Excellent working knowledge of email service provider platforms, including knowledge of establishing automated programmes
- Experience in content development, including copywriting
- Experience in manipulating customer data with a high attention to detail
- Proven knowledge of the General Data Protection Regulation
- Good analytical and problem-solving skills with strong commercial focus
- Excellent interpersonal, communication and influencing skills
- Excellent Microsoft Excel skills
This post can operate on an agile/blended working model. We’re currently meeting as a team at the office (Regent’s Park) once per week, working from home for the rest of the week. Occasional travel to Whipsnade Zoo will also be required.
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
ABOUT US
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.
The client requests no contact from agencies or media sales.
Membership Fulfilment & Production Manager
£40,000 pa plus excellent benefits
London
Permanent, full-time
Ref: TG4008
We’re looking for a print and fulfilment expert with proven relationship management skills to manage the delivery of our membership communications and campaigns, including the Tate Guide and Tate Etc. – the art magazine with the highest circulation in the world.
This is a fantastic opportunity to join the CRM & Membership team at one of world’s leading art institutions. This newly created role will be vital to achieving our ambitions to expand Tate’s audiences.
Our 140,000+ Members and 250,000+ email subscribers are incredible advocates for Tate, making up a large proportion of our visitors and providing crucial support for our galleries, helping fund exhibitions, new acquisitions and access to the collection.
Tate aims to be an artistically adventurous and culturally inclusive art museum for the world, working across our four galleries (Tate Modern, Tate Britain, Tate Liverpool and Tate St Ives), our digital platforms and our collaborations with national and international partners. At the heart of Tate is our collection of art, which includes British art from the 16th century to the present day, and international modern art from 1900 to the present day.
Our jobs are like our galleries, open to all.
Tate offers a range of benefits, including 25 days annual leave entitlement, rising to 27 days pro rata after 3 years of service; an extra day off for your birthday each year; a cycle to work scheme; opportunities for blended and flexible working; free access to Tate exhibitions and other museums and galleries; Life Assurance; and a ‘Defined Contribution’ pension scheme with generous employer contributions. Successful candidates who are already members of the Civil Service Pension Scheme or have recently left the scheme may be eligible to remain as members of this scheme instead.
Closing date: 22 April 2024
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a pregnancy research charity to recruit an excellent direct marketing or individual giving fundraiser to join the Individual Giving and Engagement team.
This position will lead on the management and development of projects and campaigns to acquire new and increase the value and loyalty of existing supporters across both digital and direct channels. You will be responsible for a portfolio of Individual Giving Fundraising across single, regular, prize-led, payroll, legacy and in-memory giving.
You will work closely with team members to develop supporter journeys and digital acquisition to grow acquisition and retention rates.
This varied role will involve briefing, monitoring and managing stakeholder relationships for Individual Giving campaigns and projects to ensure effective financial management, data management, supporter care, supporter engagement, digital product management and marketing processes are followed.
The ideal candidate will have experience of:
- Managing Individual Giving campaigns (acquisition and retention) across a variety of direct and digital channels
- Using databases to inform Individual Giving campaigns
- Managing and delivering budgets and working with agencies
- Monitoring and evaluating campaigns, reporting results and make recommendations to improve performance.
This charity is also interested in applications from candidates with relevant skills in direct marketing who have not previously worked in a charity setting.
This is a hybrid role requiring 50% time in their Central London Office.
Benefits include;
- 25 days’ paid holiday, plus bank holidays, annual incremental increase and te option to Buy up to 5 extra days of holiday
- Enhanced maternity & parental leave pay
- Pension scheme - Contribution rate is 4% employer and 4% employee.
- Considerate working practices including 6 ’flex’ hours each month, no working lunches, or late working
- Continuous career development and training
This charity are considering applications and interviewing on a rolling basis so for more information about this position and next steps please apply here now and a consultant will be in touch to discuss further.
Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Individual Giving & Engagement Manager, an excellent opportunity to join an ambitious, growing, and vital medical research Charity, based in Central London. Hybrid working; 2 days per week office based, 3 days per week working from home.
Are you a highly skilled and experienced Senior Individual Giving Fundraiser, looking for a role where you can make a significant impact to an Individual Giving program, and join an ambitious Fundraising team?
Due to heavy investment and ambitious growth plans across Individual Giving & Engagement, this newly created role will play a pivotal role in achieving key objectives and income targets across the Individual Giving & Engagement program.
As the Individual Giving & Engagement Manager, reporting to the Head of Individual Giving & Engagement, working closely with the Supporter Engagement Manager and Digital Marketing Officer and wider marketing team, you will be responsible for a portfolio of Individual Giving & Engagement products across single, regular, prize-led, payroll, legacy and in-memory giving.
You will be responsible for the management of these products and campaigns, the planning and implementation of these campaigns in consultation with the Head of Individual Giving & Engagement. You will lead on the management and development of projects and campaigns to acquire and increase the value and loyalty of new and existing supporters across both digital and direct channels.
Key Responsibilities:
- Strategy: In collaboration with the Head of Individual Giving and Engagement, develop a strategy for your portfolio of Individual Giving & Engagement campaigns and projects. Contribute to the overall annual planning process and the direction for the Individual Giving & Engagement programme across cash giving, regular giving, prize-led, legacy and in-memory products and channels.
- Planning; Work with the Head of Individual Giving and Engagement and Supporter Engagement Manager on the development of the acquisition programmes inc., contact, engagement, and lead generation strategies.
- Innovation & Product Development; Manage a continuous test and learn cycle of new channels based on audience insight and sector learnings and trends.
- Internal Stakeholder relationships: Brief, monitor and manage internal stakeholders’ relationships for Individual Giving campaigns and projects. Identify opportunities, make recommendations, and create plans for the cross-sell of Individual Giving & Engagement campaigns across all existing audiences.
- External Stakeholder management: Account manage suppliers/agencies to maximise value and ROI for services and campaigns. Brief, manage and monitor performance of suppliers and where appropriate periodically review.
- Financial Management: In line with the strategy, produce commentary for annual budgets and monthly reforecasts for review and sign off by Head of Individual Giving and Engagement.
To be successful within this very exciting Individual Giving & Engagement Manager role, our client is looking for you to have proven experience and knowledge of;
- Developing, managing, and delivering Individual Giving Campaigns (acquisition and retention) across a variety of direct and digital channels and across a wide range of products, such as; single giving, regular giving campaigns across cause-led and prize-led campaigns.
- Project management of campaigns, developing, monitoring and evaluating acquisition and retention campaigns within agreed timescales and budgets. Reporting results and make recommendations to improve performance.
- Managing, monitoring, and reviewing external suppliers and agencies.
- Creative thinking and innovation in the development of processes, supporter communications and fundraising products.
This role is being recruited on a rolling basis, with an asap deadline date. If of interest, please apply immediately.
'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.