Digital Change Manager Jobs in Farringdon, Greater London
INTRODUCTION TO GIRLS NOT BRIDES
Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1,400 civil society organisations in over 100 countries working in partnership to end child marriage.
Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women, and their communities.
INTRODUCTION TO THE ROLE
Girls Not Brides is seeking an experienced digital communications professional to manage the Girls Not Brides website in English, French and Spanish, including website development, maintenance, continuous improvement planning, infrastructure, architecture, and user journey. You will be responsible for implementing a website improvement project and a new members area. This role will also be responsible for developing and producing performance data, evaluation, and reporting across our digital channels. We are looking for someone who has a passion for managing websites, using data to improve performance and engagement, and using digital platforms to drive movements. The successful applicant will support across our digital channels. This role sits in the Communications Team and reports to the Communications Manager. You will work closely with external website developers to deliver a website that showcases Girls Not Brides and our role as the global movement to end child marriage.
KEY RESPONSIBILITIES
Girls Not Brides website (70%)
- Lead the development and implementation of the website improvement strategy and project plan, with support from the Communications Manager.
- Recommend and manage changes to the website architecture, front-end design, features, integrations, and user-journey improvements.
- Manage the day-to-day of activity of Girls Not Brides website, including uploading content in 3 languages (English, French and Spanish), optimising content for web, updating static pages when needed, and recommending updates and upgrades to the CMS.
- Responsible for managing website projects, including the upgrade, update and support and maintenance pipeline, as well as larger-scale changes to website functionality and architecture, managing external contractors to produce the work required on time and within budget.
- Research and implementing best-practices for search engine optimisation (SEO) across website copy and architecture.
- Produce and manage a clear, well-documented approach to web analytics, producing regular reports, monitoring user behaviour and website traffic, carrying out benchmarking, identifying KPIs and providing actionable insights.
- Support content writing for the website, including writing website copy and blog posts.
- Collaborate with the learning team in development of knowledge and learning hub.
- Collaborate with the member engagement team to improve member journey and offering.
Digital channel evaluation and reporting (20%)
- Set-up, maintain, and manage website analytics using the Google suite.
- Monitor and evaluate website success, including functionality, engagement, and traffic, producing regular reports, and providing recommendations.
- Monitor and evaluate the success of other digital channels, including social media and email marketing, producing regular reports, and providing recommendations.
- Monitor, evaluate and improve compliance of the website, including GDPR and accessibility best practices.
Digital communications support (10%)
- Lead communications digital knowledge management activity, including internal file systems, and asset management.
- Manage the email pipeline and support email marketing, including copywriting and content generation for regular newsletters, making recommendations to improve engagement.
- Make recommendations for our digital tools, ensuring they are fit for purpose and follow the latest trends and best practice.
- Support digital storytelling, digital content writing, and social media campaigns as required.
Wider Organisational Responsibilities
- Commit to the mission and vision of Girls Not Brides, putting these at the forefront of all planning, work and actions.
- Uphold the core values of Girls Not Brides in all areas of work and interactions with colleagues, members, partners, and other stakeholders.
- Comply with Girls Not Brides’ policies and processes, with note for safeguarding, diversity and inclusion, the code of conduct and data protection.
- Ensure that internal databases and monitoring information are kept fully up to date.
- Commit to ongoing personal development and learning.
- Fulfil any other reasonable requests for the advancement of Girls Not Brides.
PERSON SPECIFICATION
Essential experience
- Significant professional experience in a similar level role, ideally in the not-for-profit sector, an international/intergovernmental organisation, a social movement, research centre, or social enterprise.
- Significant professional experience in developing and implementing website improvement strategies and coordinating large website development project plans.
- Significant professional experience in website management, including planning, implementing, monitoring, and upgrading content, architecture, and features.
- Significant professional experience in developing and implementing evaluation and reporting for website, email marketing and social media channels.
- Experience in managing complex projects and workflows.
- Experience in applying best practices in Search Engine Optimisation (SEO).
- Experience in writing and developing content for websites.
- Experience in liaising with and managing external contractors, particularly website developers.
- Experience of working across other digital channels, including email, social media and other digital storytelling platforms.
Essential skills and knowledge
- Expert knowledge of using content management systems (CMS) to manage websites, ideally with experience of using Wagtail.
- Expert understanding of the Google Suite for website analysis, including Google Analytics, Google Tag Manager and Google Looker Studio.
- Understanding of website wireframing and design software, ideally Figma.
- Skilled at using 3rd party social media and email marketing analytics tools to generate reports and insights.
- Knowledge of relevant regulations for website compliance, including GDPR and data protection, and accessibility best practices for website.
- Knowledge of SEO best practices, and skilled use of tools to support data generation and implementation.
- Excellent problem-solving and troubleshooting skills.
- Excellent organisation skills.
- Excellent attention to detail.
- Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.
Essential values and attributes
- Strong commitment to the mission and values of Girls Not Brides and our vision in relation to addressing child marriage and gender justice.
- Team player spirit, proactive and able to confidently take initiative and make appropriate decisions.
- Willingness to work flexibly and regularly travel internationally, as necessary.
Desirable
- Understanding of and experience using Adobe Creative Suite
- Able to speak a second language, ideally French, Spanish, or Portuguese.
- Understanding of HTML and CSS
Safeguarding
Girls Not Brides is committed to safeguarding all children, young people, and adults at risk with whom our staff and representatives work and interface. Any employment with Girls Not Brides may be subject to the satisfactory completion of a background check and a criminal records check, which can include but is not limited to: an overseas police record check, a Disclosure and Barring Service Check (for those based in the UK) or an International Criminal Record Check (if applicable).
Diversity at Girls Not Brides
Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity, and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
How to apply
Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
· The closing date for this role is 23:59 GMT on 21 April 2024.
To apply, please click on the ‘Apply now’ button on the job page on our website and submit your CV and a brief cover letter clearly demonstrating how you meet the criteria.
We regret that due to the large number of applications anticipated, only shortlisted candidates will be contacted. candidate
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join Our Team!
Here at Crohn’s & Colitis UK we’re looking for a dynamic and innovative Digital Marketing & Content Manager who can help us cut through the noise and reach the people who need us most.
We’re looking for a digital leader and strategic thinker who can help drive the rollout of our Social Media and Content Strategy. We need someone who can take responsibility for the delivery of the charity’s Digital Strategy, and who really understands what it is work with a Hub and Spoke approach. You’ll need a good head for safeguarding too – as the safety and wellbeing of those who use our social channels is paramount.
Our digital marketing content and social media channels are the first point of contact many people have with Crohn’s & Colitis UK. We need someone who can amplify our voice and lead the way with excellence as we continue to make our presence known.
Full details of the Job Description and Person Specification are found in our Recruitment Pack,
Benefits of working for Crohn’s & Colitis UK
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
How to apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Closing Date: Monday 8th April 9.00am
Please note, applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
Only applicants submitting a CV with a supporting statement detailing how you fulfil the person specification, and what you feel you will bring to the role and the charity.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Partnership and Digital Marketing Co-ordinator
Refugee Action Kingston exists to enable refugees and asylum seekers to succeed as integrated members of the local community. For over 30 years, we have achieved this mission by delivering a range of services including welfare, immigration and legal advice, education, counselling, and careers guidance.
We are looking for a Partnership and Digital Marketing Co-ordinator
Location: Hybrid – remote/office in central Kingston
Hours: Part-time – 21 hours per week (flexible working available)
Salary: £18,000 (£30,000 pro-rata)
Leave: 26 days per annum (pro-rata at 15.6 days) plus bank holidays
Contract: Fixed-Term Contract until March 2025
Reports to: Fundraising and Volunteer Manager
Over the next five years, we want to grow our reach, expand our capacity, and diversify our funding. Our new Strategy is ambitious and exciting and will rely on strong networks, quality outcomes and excellent communication. As part of that, we want to engage with small, medium & large businesses in and around Kingston, with a view of securing mutually beneficial partnerships, including donations, in-kind support and volunteering and job opportunities for our clients.
You will bring creative energy and a track record for generating partnerships alongside amazing digital marketing skills. This role will suit someone who is self-driven, motivated by results and happy to manage their own workflow. You will be passionate about supporting refugees and those seeking asylum and use that passion to establish and nurture connections.
You will seek to develop relationships that can be beneficial to our client’s journeys of integration including corporate volunteering or donations, employment and work placement opportunities. We are keen that employers have a good understanding of the positive impact people with a refugee experience can bring to their business.
Main Duties
- To develop relationships with corporates, SMEs and other relevant organisations through effective digital marketing
- To create a digital marketing campaign that generates partnerships and mutually beneficial relationships including job opportunities, work interviews, work experience and trials
- Tell the stories of our clients to educate employers and businesses as to the benefits of working with and supporting refugees and people seeking asylum
- Put together a digital marketing plan for the 12 months to ensure all networking, partnership targets are met
- Ensure the website is fit for purpose by updating content, working with colleagues to keep programme pages current and ensuring it complements the digital marketing activity
- Work with the Fundraising Manager to attract funding, corporate giving/donations/in-kind support aligned with the needs of client’s journeys of integration towards employment through effective content creation and social media activity
- Nurture relationships with corporate partners, organisations and businesses to assist in the creation of a refugee welcome working environment via effective digital marketing
General responsibilities
- Maintain appropriate information and administrative systems for the project and prepare reports on progress against targets to monitor and evaluate
- Keep up to date with relevant policy changes that will impact on your work
- Represent Refugee Action Kingston externally
- Follow RAKs policies and procedures
Person Specification:
Essential
You will
- Demonstrate an ability to generate key strategic/corporate or business networks through effective digital marketing
- Have a track record of engaging with key stakeholders to develop online support for our work and client community.
- Demonstrate an ability to create digital content, written and visual and have experience of using design tools and social media scheduling tools.
- Demonstrate an ability to grow a network of stakeholders, including using effective social media activity with corporate partners in terms of giving/sponsorship/donations
- Have a track record of delivering a project or campaign to targets and achieving positive outcomes
- Demonstrate an ability to be self-motivated, innovative and creative in your approach to starting a new project
- A strong understanding of services available and the needs of asylum seekers and refugees settling in the UK
Desirable
- Experience of working with Refugees and Asylum Seekers
Our workplace
We want Refugee Action Kingston to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.
We particularly welcome applications from Black, Asian and those of other ethnicities, LGBTQ+, people with disabilities and neurodiverse communities, to make a real difference to the refugees that we serve so that equalities and justice remains at the heart of everything we do.
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for neurodiverse people, people with disabilities or with long-term health conditions.
If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please use the message function to get in contact.
Please apply via QUICK APPLY
Closing date: Monday 12th September 2023
Interviews and assessments: w/c 18th September 2023
* All posts working for Refugee Action Kingston require an understanding of the needs of refugees and issues facing ethnic minorities in the UK. In addition, we require a strong commitment to equal opportunities from anyone who works for us.
Refugee Action Kingston is obliged to comply with the Asylum and Immigration Act (1996) and this requires certain documents to be presented by candidates before an offer of employment can be made.
If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions.
This will form part of the recruitment process if you are successful after interview. This post is exempted from the Rehabilitation of Offenders Act 1974 and you will need to declare any spent or unspent convictions to us. Please ask for a declaration form, if applicable
We want to hear from all interested candidates, and to be considered for the position we strongly recommend submitting a detailed covering letter along with your CV, outlining why you're right for the role.
You're one click away ... Apply Now! Please could you also complete the equal opportunities monitoring form within the vacancies area of our website.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community
With the recent publication of the first national Kinship Care Strategy, this is an exciting time to join our growing and impact driven charity. Importantly, you’ll be committed to our mission to improve recognition and support for kinship families, and you’ll be ready to play an integral role in creating a system that works for kinship families so they are more able to find the support they need, when they need it.
Kinship is seeking to recruit an experienced individual to lead on developing strategic relationships with partners to support the successful delivery of our new national Kinship Carer Training and Support Service, funded by the Department for Education.
This role will suit a proactive and dynamic individual with the ability to plan and deliver a national approach to map organisations and services that are in contact with kinship families, develop effective relationships, and create referral pathways into the Training and Support Service. Working with a range of stakeholders including schools, healthcare providers, national and local charities, and cultural and faith organisations, you will help connect the ecosystem of support for kinship families across England.
Excellent communication and presentation skills, accurate and timely use of our Salesforce CRM, effective collaboration across teams within Kinship and excellent attention to detail will be key to achieving our goals.
What you'll be doing:
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Working with the Head of Network Development to plan and execute a new strategic approach to developing partnerships with relevant organisations
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Building an up-to-date and accurate picture of the organisations in contact with kinship families
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Leading on the development and ongoing management of partnerships across a wide range of organisations including education and health, charities and cultural and faith groups
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Establishing connections between partner organisations, the Training and Support team, peer support groups, Kinship’s services, and the wider ecosystem of kinship support
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Proactively using our Salesforce CRM database to record, collate, and analyse information to inform delivery and evidence effectiveness of your work
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Collaborating effectively with internal colleagues and external partners to collect and share information and to develop and deliver effective plans to reach and engage kinship carers
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Collaborating with the marketing team to develop integrated plans or reaching and promoting Kinship to key organisations
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Being a credible and knowledgeable face of Kinship, including preparing and delivering high quality presentations, in person and online, to raise awareness about the Training and Support Service and other services and programmes
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Promoting available resources including the online information hub, Kinship Compass to kinship carers
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Collaborating with partners to attend awareness raising workshops on the Training and Support Service, establish referral pathways, and improve signposting to support
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In collaboration with the training team, supporting the development and delivery of high quality and engaging training and support roadshows and events for kinship carers
What you’ll need to demonstrate:
Essential Requirements include:
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Experience of delivering a strategic engagement plan to develop strong, collaborative relationships with a range of stakeholders, ideally in a relevant role and organisation
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Experience of proactively and successfully identifying and securing new relationships, managing a pipeline, and account managing relationships
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Excellent project management skills with proven ability to work across teams and coordinate work and activity to achieve organisational objectives
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Ability to respond quickly and effectively to external opportunities and developments
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Excellent communication skills, with an ability to present information clearly, accurately, and persuasively
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Ability to represent Kinship confidently and effectively with a range of audiences
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Experience of using databases to manage and build relationships (ideally Salesforce)
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Experience of working in a fast-paced environment, responding with flexibility and agility to changing and competing priorities and emerging opportunities
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Able to work on own initiative and take responsibility for own area of work
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Ability to apply Equalities, Diversity and Inclusion Principles in all areas of work
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Empathetic, with an understanding of the lived experience of kinship carers and the children and young people they care for.
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Confident user of Word, Excel and PowerPoint
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Ability to travel to meet the needs of the role
Desirable
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Experience of kinship care
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Own vehicle and clean driving license
Kinship is an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.
The client requests no contact from agencies or media sales.
Battersea is an ambitious and exciting place to work; our brand, marketing campaigns and expert care for dogs and cats in need help us to stand out in the sector.
Battersea’s Insight & Impact team proudly inspires and empowers colleagues in all teams to make confident and evidence-based decisions, that ultimately drive positive impact for dogs and cats everywhere.
As a Research & Insight Manager, you will foster this culture by developing and communicating compelling insights based on robust methodologies and creative approaches to data collection, analysis, and reporting.
About us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
The Marketing and Communications Department
Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.
What we can offer you
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion at Battersea
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 9th April 2024
Interview date(s): w/c 15th April 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
About the team
The Digital team was created in 2022, with aims including ‘to update our use of systems so that they better meet our needs, provide answers more quickly and easily, and increase the robustness and efficiency of the ways we use data’ as well as to ‘help us change the way we work, not just the systems we use.’
Until now a one-person team, we are adding the CRM and Analytics Manager role to provide a greater focus for development of our key data systems, and to meet increased demand from across Impetus as we drive use of CRM. The team works cross-organisationally, providing development for, collaborating via established working groups with, all teams within Impetus.
About this role
We are looking for a talented professional with a passion for maximising the value of data, who is looking to join an organisation where they can put their skills to use across all aspects of our operations. You will join at a key time to develop and embed our work in this area, providing key support to all of our teams as well as expanding and improving the range of data available to us.
You will lead on the development, administration, and staff engagement with, and training on, our Salesforce CRM system. This will include data from, and collaboration with, all departments of Impetus, including our donors and prospects, our collaboration with partner charities, and our communications with email audiences. You will also manage the relationship with our existing Salesforce partner agency, drawing on them for additional support resource and coordinating broader development projects.
You will also aggregate, visualise, and draw relevant insight from data across our systems, including Salesforce, Google Analytics, and our social media platforms. In time, we will look to combine our own data with other external and open data. Since Impetus is in the early stages of making the best use of this cross-systems, cross-organisational data, you will have broad freedom and responsibility to set the overall direction of development, in collaboration with relevant teams, as well as the specific dashboards and other outputs that you create.
The successful candidate will have experience developing and drawing value from Salesforce, including both technical development and collaborating closely with teams to drive engagement and best practice. You will also have experience of working with a broad range of data to produce high quality visual and analytic outputs and a commitment to enabling data-driven decision-making.
This position requires someone that can collaborate with a wide variety of teams as well as frequently working independently and with a high degree of autonomy. You will be able to own CRM for an impactful, curious, and growing organisation, as well as providing it with the usable insight it craves to further grow and deliver impact.
Key responsibilities
CRM:
- Own the development and administration of our Salesforce system
- Work with all teams at Impetus to maximise their engagement with Salesforce and provide relevant training
- Collaborate with our Salesforce support partner to leverage additional administration, and development project, resource
- Gather information and data to identify business requirements and processes for adding to, or further developing on, Salesforce.
- Evaluate technical solutions in terms of meeting business requirements.
- Work closely with stakeholders, including the project team, to ensure requirements are fully and accurately understood.
- Collaborate with the Comms team to ensure we are making the most effective and efficient use of Pardot for our email lists.
- Develop reporting within Salesforce.
- Answer staff queries and ad hoc requests.
Analytics:
- Lead the development, and administration of our data integration and transformation and Data Warehouse systems
- Lead the development of our organisational reporting (initial development in Domo, but likewise open to moving to e.g. PowerBI)
- Working with the Comms team, developing and reporting from Google Analytics
- Identifying and using open data, for example from government departments around employment and education
Collaboration:
- Aiding the development of a culture of data literacy and data-driven decision-making across Impetus
- Working with charity partners to develop foundational data and reporting capabilities
- Working with third parties providing data and insight to our partners or the wider sector
Person specification
Essential
- Advanced knowledge of, and significant experience with, Salesforce development in a professional context
- Significant experience of collaborating closely with varied stakeholders to determine requirements, evaluate solutions, and plan development
- Demonstrated ability to manage and interpret varied datasets to inform strategic decision-making
- Knowledge of reporting tools, for example PowerBI or Domo, together with a track record of creating dashboards and driving their adoption
- Knowledge of SQL
- Experience with MS Office suite
- Strong attention to detail with a clear and diligent working approach.
- Ability to work independently and use initiative to manage a busy and varied workload
- Excellent project management and planning skills, including effective contingency planning and responsibility for managing actions, people and priorities.
- A proactive and solutions focussed approach
- Experience working with agencies and partners
- Excellent team player, willing to work flexibly and collaboratively to respond to changing organisational needs/priorities
- Excellent written and oral communications skills with the ability to communicate effectively in a range of formats to a range of audiences (e.g. reports, presentations)
- A commitment to Impetus’ mission
- A commitment to equality, diversity and inclusion
Desirable
- Knowledge of Snowflake, Python, Google Analytics 4
- Significant experience of Salesforce administration
- Experience with cross-system automation tools e.g. Zapier, Power Automate
- Experience scraping and using open data
- Experience working in the charity or not-for-profit sector
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone isencouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation, or marital status. We value diversity and welcome applications from people of all backgrounds.
How to apply
Click on the URL link below
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Monday 15 April 2024
Interviews
First round interviews will take place: 23 and 24 April 2024
Second round interviews will take place: w/c 29 April 2024
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
The client requests no contact from agencies or media sales.
Are you an experienced Social Media Manager? Would you like to lead on integrating our new social engagement strategy, and be responsible for delivering inspiring, mission-led content on the British Heart Foundation’s social channels?
Joining our team as Social Media Manager on a 12-month contract, covering family leave, you’ll line manage three social media content executives and work as a team to deliver social-first, mission-led content from across the organisation.
You’ll be responsible for:
- Planning and prioritising our communications using a content calendar.
- Jumping on conversations and collaborating with our Media and PR team for reactive social content.
- Delivering and assuring quality of mission-led, social first content, alongside three Social Media Executives.
Use your skills to help us get closer to a world free from the fear of heart and circulatory diseases.
Working arrangements
12-month fixed term contract, covering family leave.
This is a blended role, where your work will be dual located between your home and our London Office.
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
This role requires the flexibility to travel and attend key live events, conferences, and locations for content shoots, which will be built into working hours.
About you
As our perfect candidate, you bring experience leading social media strategy and content delivery and overseeing social media monitoring and listening, either in-house or agency. You have plenty of professional experience on different social platforms, such as Facebook, Instagram, X, LinkedIn, YouTube, Pinterest and TikTok.
Able to follow brand guidelines, visual identity, tone of voice, content frameworks and social policy guidelines, you have a range of technical design skills, such as social photography, videography, editing and graphic design.
With a track record of content distribution, creating social media strategies and executing successful social media campaigns, you have deep knowledge of the UK social media landscape and a very good understanding of related tools and techniques.
An excellent communicator, with team building and line management skills, you have a knack for organising, planning, and coordinating work, ensuring deadlines are met.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
Please note interviews may be held over Microsoft Teams or in our London Office.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. You’ll need an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria. As part of the application form, you'll also be asked a couple of questions relating to the key requirements of the role.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
The client requests no contact from agencies or media sales.
The role
The digital team at Breast Cancer Now are leading a transformation in how we present our information and services to people affected by breast cancer. We are looking for a digital project manager who will be responsible for the delivery, tracking and communication associated with a number of key cross orgnanisational projects. The role will support with the Head of Digital Transformation in driving and tracking program delivery and ensuring that solutions can be adopted quickly and effectively by the organisation. This will entail collaborating across several high profile projects spanning various directorates and co-ordinating with internal teams (such as our Services, Nursing and Data teams) and external partner agencies.
About you
You’ll have significant and demonstrable experience of digital project management within an agile framework. You’ll be highly collaborative, with strong communication skills and the ability to inspire, organise and motivate others to work together to deliver on time. You’ll be able to manage a demanding workload with a strong attention to detail and solution focused mindset. You’ll ideally have experience of working in the charity or public sectors.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.
Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.
Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.
Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role is ideally based in our London or Sheffield office but could also be in our Cardiff, or Glasgow office. Our hybrid working model allows full-time staff members to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact the Breast Cancer Now recruitment team in the first instance.
Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.
Closing date 9am Thursday 4 April 2024
Interview date Wednesday 10 April 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition we offer flexible working options, wellbeing packages and family friendly employment policies.
This is an exciting time to join London’s Air Ambulance Charity. We are in the midst of the largest appeal in our history aiming to raise £15 million by Autumn 2024 to replace our two helicopters, and at the end of the year we will be launching our new 15-year strategy which will set the direction for the service until our 50th anniversary.
The role is offered on permanent, hybrid basis and is responsible for delivering the website strategy to support online presence, functionality and to grow digital performance. You will join the lively and passionate MarComms team, which is firmly integrated within our Fundraising Department, as the first point of contact for all website-related activity, advising teams and supporting campaign planning wherever website integration is required.
You will have experience in a similar role and hold in-depth knowledge and experience of current digital trends, tactics and strategy to be able to advise on digital approaches. You will have passion and enthusiasm for the work of London’s Air Ambulance Charity and hold strong communication skills with a flexible approach to work.
If you think this role is for you, apply today or contact us for more information.
We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are seeking a dynamic and proactive individual to join our Digital & QA team as a Digital Project Manager. This role will primarily be responsible for project managing the development of Ygam’s new website from concept to handover in addition to some of Ygam’s other planned digital projects.
The ideal candidate will have a demonstrated track record of successfully managing digital projects, from initial briefing to final implementation and review, with a thorough understanding of agile methodologies, values and procedures. Excellent communication and interpersonal skills are essential, as you'll be engaging with internal and external stakeholders throughout the project lifecycle. You should be accurate, organised and able to manage multiple projects concurrently. While you should be capable of working independently, you should also excel in a team environment, fostering collaboration and driving towards shared goals.
Duties will include but not be limited to:
- Lead the process to procure external developers for the online portal and manage the relationship with the appointed developer.
- Maintain the project plan, monitoring progress and ensuring milestones are met.
- Manage relationship with appointed developer.
- Engage and consult with internal and external stakeholders, enabling scoping exercises to capture all required functionality and specifications, and developing risk logs, to ensure the website meets user requirements.
- Anticipate potential issues and dependencies, highlight project risks and develop proactive mitigation plans.
- Manage web development budget.
- Operate within agreed timescales.
- Be collaborative, efficient, analytical with great diligence, ensuring consistent improvement in the quality of our outputs.
- Additional digital projects as identified in line with Ygam Strategy including Safer Gambling training development, working with internal and external stakeholders.
The client requests no contact from agencies or media sales.
Digital Product Manager
Contract: Permanent, Full time, 35 hours per week
Salary: £48,314- £50,729 with excellent benefits dependent on experience
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in digital product management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Digital Product Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you'll be joining a 2020 Great Place to Work® award-winning organisation.
About the Team:
The Digital Product team sits within the Mass Engagement Department, which is part of the Fundraising and Communications Directorate. The team supports and directly delivers activities to grow online revenue and supporter engagement as well as supporting digital activities globally across the international WaterAid Federation.
About the Role:
This role is responsible for a portfolio of digital products that enable our communications and fundraising teams to reach current and future supporters. WaterAid is seeking a Digital Product Manager to act as the product owner for our Drupal websites, working with colleagues and external suppliers to deliver our Global Strategy through a range of digital activities such as fundraising, advocacy and mass participation.
You will work with colleagues from across our global organisation to understand user needs and balance organisational priorities, refining these into a roadmap for maintaining and improving our Drupal websites and related digital infrastructure like microsites, SaaS solutions and third-party integrations. A typical working week might include providing technical expertise to colleagues planning a fundraising campaign, meeting with an external agency to optimise supporter experience on the website's donation form or speaking to a colleague in one of our member countries to help them roll out the latest features to their local website.
You'll also:
- Manage relationships with third-party digital partners and brief in new projects or requests.
- Conduct periodic selection, due diligence and onboarding of new suppliers.
- Assist the Digital Product Lead with budget management and financial planning.
- Offer technical support and advice to other teams in selecting and delivering new digital products and platforms.
- Throughout the lifecycle, oversee that digital products are compliant, optimised, secure and responsibly retired at end of life.
- Use a ticketing system and issue tracking software to raise, prioritise and track issues.
- Oversee testing and QA of all new features and projects.
- Develop and disseminate strategic guidance on digital best practice.
- Explain technical information clearly and concisely without jargon to stakeholders.
- Provide training to upskill global teams on digital best practice, Drupal and UX.
- Liaise with the Compliance, IT, Systems, Data Operations and Legal teams on matters related to digital governance and best practice.
About You:
You're experienced in deploying product management methodologies within a mission-driven environment.
- Substantial experience within a similar digital product role
- Proven expertise and experience of digital product and platform management, working in a cross-functional team.
- Proven experience in building and managing relationships with third party suppliers.
- Excellent understanding of web applications, content management systems and software development processes.
- Proactive approach to work planning, prioritisation and delivering to deadline.
- Proven understanding of what makes the best digital user experience whilst maintaining digital governance and accessibility standards, strong understanding of latest Web Content Accessibility Guidelines (WCAG).
- Commitment to personal learning, development and building digital skills across the team/ organisation.
- Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Although not essential, we also prefer you to have:
- Experience of using Drupal or similar content management system.
- Understanding of Google Analytics and Google Tag Manager.
- Experience of applying different methodologies such as Agile and Waterfall, using workflow management tools such as JIRA or Assembla.
- Experience managing supplier evaluation and tendering processes.
- Experience configuring and using helpdesk solutions.
Closing date: Applications will close at 23:59 on 14th April 2024. Availability for first interviews is required week commencing 22nd April - these will be conducted online via Microsoft Teams.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangements
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting opportunity to be a part of the growth of the only global domestic abuse technology programme of its kind. The successful Digital Programmes Manager will work closely with our global local markets and development teams to ensure the successful operationalisation of strategic and funded goals.
(This post is offered on a fixed-term contract for 12 months from the start date, with possible extension beyond this dependent upon funding)
Commencing asap
Postholder Reports to: the Global Programmes Director, Hope After Harm
Our Team Values:
- Passion driven and dedicated to sustainable change.
- Committed to listening and learning knowing this makes us stronger when we lead and speak.
- Tirelessly place survivors and those with lived experienced at the heart of what we do.
- Maintain integrity through compassion, consistency, and transparency.
This is what the Digital Programmes Manager will do at Hope After Harm:
- Work in line with our values.
- Project manage yearly deliverables, providing clear project workplans and updates and overseeing the day to day work of the project co-ordinator.
- Manage relationships with global partners and stakeholders and coordinate the localisation of Bright Sky offerings to fit cultural and legal practice.
- Work as the central point of management with developers, key stakeholders and global partners to ensure that all projects are delivered on time, within scope and to expected quality standards.
- Streamline and update spreadsheets, diagrams, process maps and other project deliverables to enable successful implementation and turnover of the process to the clients.
- Attend and lead regular internal and external touch-points, including attendance at global steering committees and working groups.
- Track project performance and provide programme Director with regular progress reports to ensure the successful completion of long- and short-term goals.
- Operate daily within the domestic abuse field as a subject matter expert.
- Respect and value the diversity of the community and culture in which our products will be delivered, ensuring culturally competent leadership.
- Recognise the needs and concerns of a diverse range of clients ensuring the service is accessible to all.
- Respect and uphold the value and necessity of intersectionality within domestic abuse and sexual violence prevention and safeguarding, across all areas of work.
- Attend training as required to develop and maintain proficiency.
- Be available outside of normal working hours to take meetings with global markets (as required).
This is what you will bring as the Digital Programmes Manager at Hope After Harm:
- A thorough understanding of domestic abuse and gender-based violence through a trauma informed and intersectional lens.
- Professional experience that allows you to talk as an authority on the role technology plays in domestic abuse.
- Ability to work with partners from various cultures and backgrounds, using your experience to guide the project, whilst uplifting the voices and knowledge of the most pertinent stakeholders.
- Substantial experiencing operationalising strategic plans across local teams.
- Proven experience as a project manager, working to funded KPI’s across complex projects.
- Experience leading project teams and seeing projects through to completion, within scheduled deadlines.
- Experience of collaborating with various stakeholders and maintaining positive working relationships.
- Can motivate individuals and agencies to move through courses of action and decision-making processes.
- Has excellent communication, negotiation and advisory skills, both written and verbal.
- Is a solution focussed project manager.
- Plans and prioritises work effectively, with the ability to manage multiple projects and deadlines.
- Excellent organisational skills, with an attention to detail and ability to work independently.
- Has the ability to gauge success through gathering data and providing detailed progress reports.
- Can proactively mitigate project risks, following protocols in escalation and role-specific duties.
- Experienced with remote working and communicating through and using digital technology.
- Act with integrity, patience and respect when working with all clients, agencies and individuals.
- An empathetic and kind human who is committed to intersectionality, equal opportunities and diversity in policy and practice.
- Experience working cross-culturally is a considerable asset.
All Workers have a responsibility to work with colleagues in maintaining service delivery, general related tasks will be discussed during the interview process and upon appointment of role.
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore be expected to work in a flexible way and tasks which are not specifically covered in their job description may have to be undertaken.
Who are Hope After Harm?
Thames Valley Partnership T/A Hope After Harm is an established charity of over 30 years, delivering a range of services to support those who are vulnerable or at risk of exclusion. We work to develop long-term solutions to the issues of crime and social exclusion and work at both practical and strategic level to influence policy and share good practice. We run market leading technological programmes that help change and save the lives of survivors of domestic abuse and deliver specialised training to professionals and organisations to ensure we all play our part.
Bright Sky is an app and webpage that supports anyone concerned about domestic abuse. As the only global app of its kind, it is leading the way in technological responses to domestic abuse
For this role you will need:
- To be free from any criminal conviction which would conflict with the responsibilities of the post; you may be required to have a DBS Enhanced disclosure.
- To be able to deal with all information on a confidential basis and understand data protection requirements.
- To have Citizenship of the UK or have entitlement to work in the UK
Closing date: 9th April at 00:00.
Hope After Harm is committed to equality and diversity. While not a requirement for application, we do strongly encourage those of black and ethnic minority background, people with disabilities and the LGBTQIA+ community to apply for this role.
Hope After Harm is an equal opportunities employer; the aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.
Please submit an up to date CV and a cover letter of no more than 1.5 A4 pages, detailing the skills and experience that make you a suitable candidate for this role, in line with the job specification.
The client requests no contact from agencies or media sales.
Role description, March 2024
Salary: £47,388 - £51,255, plus benefits.Annual inflationary pay award pending (decided 25 March 24)
Reports to: Director of Communications and Marketing
Direct reports: One (Digital Marketing Manager)
Role Summary
This role will play a crucial role in coordinating delivery of Alcohol Change UK’s flagship Dry January® campaign and ensuring that other campaigns throughout the year (Sober Spring, Alcohol Awareness Week and more) connect with audiences across the UK and internationally. Working closely with external agencies and the Director of Communications and Marketing, you will be part of driving significant growth in the number of people taking part in our campaigns and increasing the profile of our work.
Key Tasks and Responsibilities
Project Management of the Dry January® campaign
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In collaboration with the Director of Communications and Marketing, play a leading role in developing our ambitious strategy to grow our Dry January® campaign
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Project manage delivery of the campaign, enabling wider members of the Communications and Marketing team to play their part
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Act as a key point of contact at Alcohol Change UK with an external agency, ensuring excellent lines of communication and coordination through the campaign planning process, delivery and evaluation
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Be committed to insights gathering and evaluation, taking learnings from previous years, testing new approaches to grow our impact and monitoring our success
Delivery of campaigns through the year
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Bring strategic thinking to an annual campaigns plan, creating clear opportunities for audiences to engage with our work and explore their relationships with alcohol
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Support the continued development of Sober Spring (March-June) and Alcohol Awareness Week (July) as key moments to develop new audiences
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With the Director of Communications and Marketing, explore new opportunities for significant national ‘Partnership Campaigns’ in our Culture Shift strategic strand
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Explore audience journeys between all our campaigns, working closely with Communications Team and Engagement Team colleagues – particularly on digital and online platforms
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Guide members of your team to deliver Marketing and Digital Communications (including social media) plans throughout the year, which support our wider strategic plan
Financial Planning and Budget Management
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Managing/overseeing the Dry January® budget, and other campaign spending throughout the year, in consultation with the Director of Marketing and Communications
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Develop and maintain income and expenditure tracking and evaluation systems
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Work closely with agencies and suppliers to agree spend, monitor invoicing
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Maintain good communication with our Fundraising Department
Line Management
You will have direct line management for the Digital Marketing Manager (who in turn manages our Digital Communications Officer) and will be responsible for:
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Agreeing objectives and work plans
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Managing workload and performance through regular one-to-one line management discussions
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Planning and implementing personal development programmes in all relevant skills
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Undertaking annual performance reviews
Other
You will also be expected to:
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Work closely with colleagues across the charity to support their work and to act as ‘one team’
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Contribute actively and positively to charity-wide strategies
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Continually develop your knowledge of alcohol harm and solutions to it
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Act as a positive ambassador for Alcohol Change UK at all times
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Know, embrace and actively uphold the values of Alcohol Change UK at all times
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced marketing communications professional to work with our Executive Director and small staff team to help us meet the needs of 1000+ members working on a wide range of policies and programmes in the UK and internationally.. This role will be varied and involve significant elements of the full range of marketing and communications activity, leading on campaigns to increase membership, grow our training and events programme and deepen our influence with government, academic, private and voluntary sector stakeholders.
You can be based anywhere in the UK and we offer up to 10% employer contribution to your pension.
We are particularly seeking someone with experience of working in a social sciences, science or evaluation-focussed organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Relate is a household name and the UK’s best-known provider of specialist relationship counselling services. We’ve been helping families, individuals, couples and children since 1946 and have developed a passion for supporting people as they navigate the ups and downs of relationships at home, work and in the community. We are in a period of growth driven by increasing demand for our services. To power that growth, we need additional revenue streams from enterprises, EAP vendors, benevolent funds and philanthropic sources.
This is where you can make a difference to us. As our Commercial Business Development Manager, you’ll be in a newly created hands-on role at the forefront of nurturing and closing new business opportunities. You’ll be developing strategic partnerships, increasing revenue streams and contributing to our growth plans as a member of the Relate Senior Management Team.
Reporting to our National Partnerships Director, you’ll find us enthusiastic, open, willing to help and above all passionate about the difference we make to people’s lives every single day.
Key Responsibilities
- First and foremost, this is a sales role. So, we’ll need you to demonstrate a track-record of meeting and exceeding revenue targets.
- You’ll be able to demonstrate an ability to work autonomously without intensive supervision.
- You’ll be able to demonstrate the ability to define and action a go-to-market plan.
- Naturally, we expect first-class demonstrable sales-skills including the ability to:
- Identify and evaluate new business opportunities including new markets, customers, partnerships, products, and services.
- Develop a pipeline of qualified prospects.
- Negotiate and close deals with a seven-figure value.
- Build and maintain strong relationships with key clients and partners, ensuring their needs are met andexceeded.
- Provide detailed reports on business development activities, including market analysis, sales forecasts, and revenue projections
- Collaborate with the National Partnerships Director, Service Delivery Director, National Contracts Manager, Digital Services Manager, and other key colleagues to ensure the smooth implementation of new contracts.
- Deputise for the National Partnerships Director at Executive Leadership meetings
- Represent Relate at a range of events to promote the brand and the service offer.
- Contribute to annual budget and strategic planning cycles.
- Stay abreast of industry changes and competitive landscape to adjust strategies accordingly.
Education and Training
- Experience and formal training in a recognised Sales Methodology e.g. MEDDPICC, SPIN, Sandler
- BA Hons (desirable)
Demonstrable Experience and Knowledge
- Substantial proven experience in business development, b2b sales, or a similar role, in the service and/or not for profit sector
- Track record of securing seven-figure contracts.
- Strong understanding of sales principles and customer service practices.
- Proven experience of cultivating and sustaining strong partner relationships in a range of settings.
- Understanding of market drivers in the EAP/staff benefits sector.
- Strong track record of achieving or exceeding income targets.
Abilities and Skills
- Proven communication, negotiation, and interpersonal skills with the ability to adapt to the audience to achieve the optimum outcome.
- Ability to think strategically and analytically, with a problem-solving mindset.
- Strong business and financial acumen with the ability to develop comprehensive budgets and business plans
- Entrepreneurial approach with the ability to see and capitalise on opportunities.
- Ability to work independently, with a self-motivated, results-driven approach.
- Able to travel as required with occasional overnight stays.
Personal Qualities
- Driven
- Professional
- Collaborative
- Client led/Person centred.
- Resilient
Terms of Appointment
- Permanent position
- Full time, 35 hours per week (some evening/weekend work may be required)
- 25 days holiday plus bank holidays and 3 days over Christmas period
- c£55,000 oer annum salary