Digital Community Manager Jobs in Manchester, Greater Manchester
BACKGROUND
CARE’s vision is to seek a world of hope, inclusion, and social justice; where poverty has been overcome and people live in dignity and security. CARE puts gender equality, diversity, and inclusion at the centre of all we do because we know that we cannot overcome poverty and social injustice until all people have equal rights and opportunities. CARE’s Vision2030 places gender equality at the heart of our ambitions and it radiates through all our work at the level of individuals, teams, the organisation, our programs and our partnerships.
CARE International (CI) is among the world’s largest international non-governmental humanitarian relief and development Confederations. Drawing on its 75 years of experience, through its 21 Members, Candidates and Affiliate, as both a practitioner and thought leader, CI’s work reaches over 100 countries worldwide to save lives, defeat poverty and achieve social justice.
At the core of the Confederation is a small, globally distributed Secretariat, which provides coordination and support to its members in many areas as governance, strategic planning, communications, membership development and accountability and advocacy. CARE International is committed to gender equality and inclusion, gender justice, human rights and women’s and girls’ empowerment. This commitment is manifested at the individual and team level as well as in our programming, communications, fundraising and advocacy.
POSITION SUMMARY
The main purpose of this role is to provide day to day support to the management of CARE International’s global platforms (website and social media), monitor performance and support effective and timely communications planning globally. This is an exciting entry level position for those passionate about digital communications and engagement, and its intersection with social justice.
Main Responsibilities: - Key areas of responsibility but not limited to:
Support to Global Digital Platform Management (70%)
· Support the day-to-day management of CARE International Secretariat’s digital platforms including website and social media.
· Producing copy and graphics according to the guidelines agreed with Global Content Manager.
· Editing and uploading content to the CARE International website according to the digital strategy and guidelines set by the Global Content Manager.
· Act as the focal point for contact with the website development agency, overseeing technical upgrades and developments
· Support communications planning including management of a global external calendar with relevant dates and events to guide digital content creation.
· Support the management of social media dashboards and the elaboration of performance analysis with a view to improving outreach and optimizing content.
· Support the knowledge management of relevant materials for the digital content team.
· Actively seek out new trends and opportunities in the digital space.
· Support the Global Content Manager in other activities as required.
Support to Global Communications Working Group Coordination (20%)
· Support the Global Content Manager in implementing global communities of practice and content support.
· Manage internal engagement plan and calendar for communications team, ensuring timely coordination moments, sourcing translations, and setting up technical requirements
Support to Advocacy and Communications Department (10%)
· Work with the Knowledge Management and Learning officer in support of strong internal communications, in alignment with the wider CI Secretariat, using the latest digital technologies to support confederation engagement with the work of the CI Secretariat.
WORKING RELATIONSHIPS
Internal
CI Secretariat staff, CARE International communications staff and communications colleagues in the wider CARE network.
External
Work with suppliers
Team
Reports to the Global Content Manager, works closely with the Knowledge Management and Learning Coordinator, the Humanitarian Communications team and wider advocacy team.
Supervisory responsibilities
None
QUALIFICATIONS & EXPERIENCE
Required
· 1-2 years of experience in website and social media management
· Solid understanding of communications principles and approaches and excellent communication skills
· Experience working with a Content Management System, with an understanding of SEO principles. Knowledge of Drupal a distinct advantage.
· Competent in the use of Canva or similar platforms for social media content production. Knowledge of Adobe Creative Suite, video-editing software, and graphic design skills a distinct advantage.
· Excellent command of the English language. Knowledge of French, Spanish or Arabic a distinct advantage.
Desired
· Experience in digital communications and content production for an international relief or aid organization
· Strong knowledge of CARE's work or work of peer organization
· Project management experience
· Experience with tools and platforms for knowledge management such as Sharepoint, and Microsoft Teams
· Experience in monitoring content performance using analytics tools for social media and web and in ways that have improved performance and audience engagement
· Degree in Communications, Media, Film, Social Development or related field
Work attributes:
· Proactive approach to work planning and prioritisation
· Ability to work under pressure and deliver to deadlines
· Excellent attention to detail
· Good communication and team-working skills
· Demonstrable interest in, and knowledge of, CARE's work, international development and humanitarian relief, especially on issues impacting gender equality
· Commitment to diversity, inclusion and anti-racism
CARE International is committed to preventing all unwanted behaviour and all forms of misconduct at work, including fraud and corruption and sexual harassment, exploitation and abuse, and child abuse. Everyone who works for CARE is expected to share this commitment and work within CARE International’s Safeguarding Policy and sign our Safeguarding Code and Conduct.
CARE International is committed to a safe recruitment process to help attract and appoint the right staff for the role and responsibilities set out in the vacancy notice. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. We will seek at least two references, one of which must be your most recent employer. In addition, we participate in the Misconduct Disclosure Scheme and will request information from job applicants’ previous employers, about any findings of sexual exploitation, sexual abuse, child abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By applying, you confirm your understanding and agreement of these checks.
CARE seeks to improve the lives of the most marginalized, particularly women and girls. Our diversity is our strength. We encourage people from all backgrounds and experiences to apply.
The client requests no contact from agencies or media sales.
As our PR Manager for the Midlands and the North of England, you will raise the profile of the British Heart Foundation (BHF) in support of our lifesaving work.
Responsible for creating awareness of BHF, you’ll focus on our research funding and its impact to grow our support and income. You’ll promote BHF’s work, influencing local partners and shaping the charity’s reputation through media, engagement events, and other communication channels.
Working with local teams to devise and deliver impactful communication strategies, you’ll meet challenging KPIs and demonstrate significant impact which should raise the public’s propensity to give. You will work with the UK-wide media team to devise and deliver PR strategies to promote key brand and awareness campaigns.
Your local expertise will guide the way we influence and use both traditional media, digital channels, and engagement opportunities.
Working arrangements
Please note this is a 12-month fixed term contract, covering secondment. Start date is as soon as possible. The contract will run for 12 months from start date.
This is a home-based role with occasional travel across the Midlands and North of England. There will also be a requirement to travel to BHF offices where necessary for team events and meetings.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
As our ideal candidate, you bring in-depth knowledge of the media landscape in the Midlands and North of England, and demonstrable experience of finding and developing stories for the media, delivering successful communications campaigns, and working collaboratively in a media team.
With strong experience gained as a journalist or in a communications role (either in-house or agency), you have excellent written and verbal communication and presenting skills, the ability to build trust and relationships, and strong creativity in developing campaigns. You can take complicated information and translate it into consumer-friendly communications.
A confident self-starter who enjoys travelling across the UK, you can work under your own initiative as part of a supportive and geographically dispersed team.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity, and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
Please note interviews will be held virtually over Microsoft Teams.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Please note the internal job title for this role is Communications and Engagement Manager – Midlands & North of England.
The client requests no contact from agencies or media sales.
Location: Remote (UK based)
Salary: £34,200 (pro-rata)
Length of contract: Permanent
Hours per week: 22 hours per week (0.6 FTE)
Closing date: 18th April 2024
Interviews: 29th / 30th April
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Senior Community Fundraising Officer role:
As Senior Community Fundraising Officer, the successful candidate will play an integral role in overseeing all income generation via community fundraising. The purpose of this post is to feed into strategy, providing guidance and direction to ensure that Community Fundraising continues to grow as an area of income and that all Community Fundraisers receive high-quality support and stewardship.
Key duties and responsibilities of the Senior Community Fundraising Officer:
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Line-managing, leading and supporting a team of 2 Community Fundraising Officers
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Developing and maintaining a strong network of working relationships with individual fundraisers and supporters.
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Taking responsibility for income generation from various sources including:
- physical fundraising challenges
- non-physical fundraising events
- educational institutions
- community groups
- celebration fundraising (e.g. birthdays and weddings)
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Ensuring oversight of Women’s Aid’s annual flagship fundraising event, the 1.7 Challenge, and any other mass fundraising events.
What we are looking for in our Senior Community Fundraising Officer:
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At least 2 years’ experience of working in a professional fundraising role.
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Experience of managing a portfolio of fundraising events for community fundraising.
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Experience of working within a team and individually to achieve success; meeting or exceeding your financial targets.
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Demonstrable experience of initiating cross-team working to achieve financial goals.
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Experience of using a CRM database, such as Raiser’s Edge, Access Charity CRM, or Sales Force, to target and segment supporters.
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Any experience of developing fundraising strategies for working with educational institutions, community fundraisers and faith groups is also desirable.
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Ability to carry out thorough research to keep-up-to date with new fundraising opportunities.
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Experience of managing a team.
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Experience of maintaining and reporting against budgets and feeding into the teams KPI’s.
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Excellent computer skills and experience using a wide range of computer packages, including Microsoft packages.
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Excellent interpersonal, creative thinking and problem-solving skills.
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Understanding of the role of Women’s Aid, of domestic abuse and the issues relating including the impacts on women and children.
Benefits of joining us as our Senior Community Fundraising Officer include:
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Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays (pro-rata), with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
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Valuable Pension Benefits: a generous 7% employer contribution.
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Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
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Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
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Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
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Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
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Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address (Please clearly mark your name and the role title in the subject line of your email).
NB:
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Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
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If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
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We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
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All posts, including remote posts, must be based in the UK.
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Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
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We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting opportunity to be a part of the growth of the only global domestic abuse technology programme of its kind. The successful Digital Programmes Manager will work closely with our global local markets and development teams to ensure the successful operationalisation of strategic and funded goals.
(This post is offered on a fixed-term contract for 12 months from the start date, with possible extension beyond this dependent upon funding)
Commencing asap
Postholder Reports to: the Global Programmes Director, Hope After Harm
Our Team Values:
- Passion driven and dedicated to sustainable change.
- Committed to listening and learning knowing this makes us stronger when we lead and speak.
- Tirelessly place survivors and those with lived experienced at the heart of what we do.
- Maintain integrity through compassion, consistency, and transparency.
This is what the Digital Programmes Manager will do at Hope After Harm:
- Work in line with our values.
- Project manage yearly deliverables, providing clear project workplans and updates and overseeing the day to day work of the project co-ordinator.
- Manage relationships with global partners and stakeholders and coordinate the localisation of Bright Sky offerings to fit cultural and legal practice.
- Work as the central point of management with developers, key stakeholders and global partners to ensure that all projects are delivered on time, within scope and to expected quality standards.
- Streamline and update spreadsheets, diagrams, process maps and other project deliverables to enable successful implementation and turnover of the process to the clients.
- Attend and lead regular internal and external touch-points, including attendance at global steering committees and working groups.
- Track project performance and provide programme Director with regular progress reports to ensure the successful completion of long- and short-term goals.
- Operate daily within the domestic abuse field as a subject matter expert.
- Respect and value the diversity of the community and culture in which our products will be delivered, ensuring culturally competent leadership.
- Recognise the needs and concerns of a diverse range of clients ensuring the service is accessible to all.
- Respect and uphold the value and necessity of intersectionality within domestic abuse and sexual violence prevention and safeguarding, across all areas of work.
- Attend training as required to develop and maintain proficiency.
- Be available outside of normal working hours to take meetings with global markets (as required).
This is what you will bring as the Digital Programmes Manager at Hope After Harm:
- A thorough understanding of domestic abuse and gender-based violence through a trauma informed and intersectional lens.
- Professional experience that allows you to talk as an authority on the role technology plays in domestic abuse.
- Ability to work with partners from various cultures and backgrounds, using your experience to guide the project, whilst uplifting the voices and knowledge of the most pertinent stakeholders.
- Substantial experiencing operationalising strategic plans across local teams.
- Proven experience as a project manager, working to funded KPI’s across complex projects.
- Experience leading project teams and seeing projects through to completion, within scheduled deadlines.
- Experience of collaborating with various stakeholders and maintaining positive working relationships.
- Can motivate individuals and agencies to move through courses of action and decision-making processes.
- Has excellent communication, negotiation and advisory skills, both written and verbal.
- Is a solution focussed project manager.
- Plans and prioritises work effectively, with the ability to manage multiple projects and deadlines.
- Excellent organisational skills, with an attention to detail and ability to work independently.
- Has the ability to gauge success through gathering data and providing detailed progress reports.
- Can proactively mitigate project risks, following protocols in escalation and role-specific duties.
- Experienced with remote working and communicating through and using digital technology.
- Act with integrity, patience and respect when working with all clients, agencies and individuals.
- An empathetic and kind human who is committed to intersectionality, equal opportunities and diversity in policy and practice.
- Experience working cross-culturally is a considerable asset.
All Workers have a responsibility to work with colleagues in maintaining service delivery, general related tasks will be discussed during the interview process and upon appointment of role.
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore be expected to work in a flexible way and tasks which are not specifically covered in their job description may have to be undertaken.
Who are Hope After Harm?
Thames Valley Partnership T/A Hope After Harm is an established charity of over 30 years, delivering a range of services to support those who are vulnerable or at risk of exclusion. We work to develop long-term solutions to the issues of crime and social exclusion and work at both practical and strategic level to influence policy and share good practice. We run market leading technological programmes that help change and save the lives of survivors of domestic abuse and deliver specialised training to professionals and organisations to ensure we all play our part.
Bright Sky is an app and webpage that supports anyone concerned about domestic abuse. As the only global app of its kind, it is leading the way in technological responses to domestic abuse
For this role you will need:
- To be free from any criminal conviction which would conflict with the responsibilities of the post; you may be required to have a DBS Enhanced disclosure.
- To be able to deal with all information on a confidential basis and understand data protection requirements.
- To have Citizenship of the UK or have entitlement to work in the UK
Closing date: 9th April at 00:00.
Hope After Harm is committed to equality and diversity. While not a requirement for application, we do strongly encourage those of black and ethnic minority background, people with disabilities and the LGBTQIA+ community to apply for this role.
Hope After Harm is an equal opportunities employer; the aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.
Please submit an up to date CV and a cover letter of no more than 1.5 A4 pages, detailing the skills and experience that make you a suitable candidate for this role, in line with the job specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
The Community Energy Operations Manager is responsible for overseeing the operational aspects of the Community Energy Services department, ensuring efficient and effective delivery of services. This includes strategic planning, resource management, process improvement, and the leadership of a diverse team. The role focuses on enhancing service delivery to meet organis ational objectives and community needs, with a particular emphasis on energy advice, support, and advocacy.
Fixed term for 2 years, 35 hours per week. Some flexibility will be required as there maybe some evening and weekend work.
Location: Can be based at Scope's head office in London (E15 2GW) and covering East Anglia and North London or based at Scope's Manchester office (M1 4LF) and covering Manchester and the West Midlands
In this role you will:
- Oversee the daily operations of the Community Energy Services department, ensuring a high level of service delivery aligned with organizational goals and community needs.
- Develop and implement operational strategies and processes to improve efficiency, effectiveness, and the quality of the service delivery.
- Manage the department's budget, resources, and staff, ensuring optimal allocation and utilization to meet service delivery targets.
- Monitor and evaluate the performance of services, implementing changes and improvements based on feedback and data analysis.
About You
- You will have proven experience in operational management with an extensive knowledge of the energy sector. You will manage multiple projects and be able to adapt to changing priorities to meet challenging deadlines.
- You will play a pivotal role in developing and implementing operational strategies that will improve efficiency and effectiveness of the Energy Services.
- Your operational expertise will be instrumental when developing staff to ensure the highest standard of service and performance is maintained. Your strategic thinking and problem-solving abilities, will be of a great advantage when tracking, evaluating, and reporting the impact of the team's activities.
- Excellent communication and interpersonal skills, capable of engaging with a range of stakeholders.
- It is essential that you have a good working knowledge of IT including Microsoft Office Products and are confident user of digital technology demonstrating a positive approach to the adoption of innovative products and tools. A Strong background in budget management, data management and process improvement will also be required.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to a DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
Sightsavers is looking for a highly organised and collaborative Digital Asset Manager to manage our vast library of content
Salary: £35,000
Location: UK remote - with occasional travel to Haywards Heath, when required
Contract: Permanent
Hours: This is a full-time role with some flexibility around hours worked (a minimum of four days) and lots of home working
About the role
Sightsavers' content and stories team has responsibility for developing creative concepts and content in response to communications briefs, as well as supporting the organisation with video and editorial services, and sourcing photography, video, audio and written stories from projects across Africa and South Asia. This work generates a huge volume of multimedia digital assets which need to be easily searchable by everyone in the organisation. We've recently moved to a new digital asset management system which requires an ongoing process of training and development.
We are looking for a Digital Asset Manager to be responsible for embedding and maintaining our new digital asset management system (Asset Bank), offering training and support to teams using and uploading assets. You'll work closely with content producers and story collectors to develop workflows preparing and uploading new content and you'll lead their implementation. As digital asset manager you'll inspire staff with available content, finding creative ways to make the organisation aware of the assets the team is producing. You'll need to make strategic decisions and plans for optimising and promoting the system and its contents, but you won't shy away from getting stuck into the day to day of preparing and uploading content.
Key duties will include:
* Ownership of digital asset storage systems with strategic decision making about process, structure and content
* Asset preparation, upload and categorisation - maintaining consistency and quality across systems
* Asset promotion
* System development and maintenance, with a focus on user experience and searchability
* System support and training
* Cross team collaboration and learning
We're looking for an organised individual with great communication skills. You'll need to be able to make strategic decisions and plans for optimising and promoting the system and its contents, but you won't shy away from getting stuck into the day to day of preparing and managing content.
To succeed in this role, you will need:
* Experience of developing and managing processes and systems
* Experience of working with digital asset management systems, preferably in an NGO
* Knowledge of Asset Bank highly desirable
* Proven experience of organising a wide array of assets and associated information at a high level, with accuracy and attention to detail and using a structured approach
* Proven understanding of digital image asset workflow and processes
* Proven experience of gathering and implementing user feedback
* Good analytics and reporting skills
* Excellent understanding of consent processes for image use
* Solid knowledge of GDPR
* Good understanding of user experience principles
* Proven experience of delivering training
* Knowledge and understanding of digital file formats (image, video, etc) and media usage rights terminology
* Ability to identify the qualities of good images and stories, and the detail needed to make a complete story
* Awareness of content ethics, in the context of international development
* Experience of Microsoft SharePoint highly desirable
Please see the job description for further details.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London. This role can be worked part time (a minimum of four days with a pro rata salary) or full time within the UK.
Please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. There will be an expectation that you can attend at least quarterly meetings at our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW) or Brighton. We anticipate that remote interviews will take place in early/ mid-April and the evaluation process will include a role-specific task to be completed at the second stage of the interview process.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
In line with its commitment to safe programming and recruitment, Sightsavers participates in the inter-agency Misconduct Disclosure Scheme (MDS) administered by the Steering Committee for Humanitarian Response. Through collaboration with other MDS members, Sightsavers aims to ensure that there are no sexual exploitation, abuse or harassment issues relating to potential new hires and that we can respond systematically to checks from fellow MDS members. This ensures our work is accountable, delivered to a high standard and supports safeguarding across the development and humanitarian fields.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At Supportability we are a charity providing opportunities and support for disabled adults and children to enable them to lead the life they want. We focus on valuing people, teamwork, being competent and responsive and these values underpin everything we do to make life better for the people we support.
‘Celebrating Supportability at 70’ is a Heritage Fund funded, fixed term project that investigates, describes and explains the heritage of Supportability to the people we support and the wider community.
Do you have what we are looking for?
The role will include working with volunteers, people we support and their families and the wider community in order to examine, preserve and interpret significant documents that relate to the charity’s 70-year history. It will also include researching further into other local archives and recording memories and experiences of both past and present stake holders. This will then be pulled together into an exhibition detailing the full history of Supportability, which will take place at a local library. Learning and historical materials from the project will also inform a digital timeline (web design/development will be externally commissioned) hosted on our website.
To ensure the project is accessible to the people we support the role will also involve organising (alongside our service managers) inclusive heritage themed events.
We aim to give people in the local community and beyond a greater knowledge of the history of disability support in Stockport and the part Supportability has played in that journey. Ultimately the project will be evaluated to ensure the outcomes and terms of the Heritage Lottery grant are met.
In return you can expect the following from us:
– 30 days holiday rising to 40 days with service (inclusive of bank holidays and pro rata for part time staff)
– Induction and Training Programme
– Pension
– Occupational Sick Pay
– Healthcare Cash Plan
All posts are subject to pre-employment checks, including a DBS check and satisfactory references.
If you are interested in applying for this role, please submit your CV and a covering letter evidencing how you meet the person specification.
The Closing Date for applications is 5pm on Friday 12th April 2024
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
If you are interested in applying for this role, please submit your CV and a covering letter evidencing how you meet the person specification.
We have an exciting opportunity for an experienced marketing communications professional to work with our Executive Director and small staff team to help us meet the needs of 1000+ members working on a wide range of policies and programmes in the UK and internationally.. This role will be varied and involve significant elements of the full range of marketing and communications activity, leading on campaigns to increase membership, grow our training and events programme and deepen our influence with government, academic, private and voluntary sector stakeholders.
You can be based anywhere in the UK and we offer up to 10% employer contribution to your pension.
We are particularly seeking someone with experience of working in a social sciences, science or evaluation-focussed organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Relate is a household name and the UK’s best-known provider of specialist relationship counselling services. We’ve been helping families, individuals, couples and children since 1946 and have developed a passion for supporting people as they navigate the ups and downs of relationships at home, work and in the community. We are in a period of growth driven by increasing demand for our services. To power that growth, we need additional revenue streams from enterprises, EAP vendors, benevolent funds and philanthropic sources.
This is where you can make a difference to us. As our Commercial Business Development Manager, you’ll be in a newly created hands-on role at the forefront of nurturing and closing new business opportunities. You’ll be developing strategic partnerships, increasing revenue streams and contributing to our growth plans as a member of the Relate Senior Management Team.
Reporting to our National Partnerships Director, you’ll find us enthusiastic, open, willing to help and above all passionate about the difference we make to people’s lives every single day.
Key Responsibilities
- First and foremost, this is a sales role. So, we’ll need you to demonstrate a track-record of meeting and exceeding revenue targets.
- You’ll be able to demonstrate an ability to work autonomously without intensive supervision.
- You’ll be able to demonstrate the ability to define and action a go-to-market plan.
- Naturally, we expect first-class demonstrable sales-skills including the ability to:
- Identify and evaluate new business opportunities including new markets, customers, partnerships, products, and services.
- Develop a pipeline of qualified prospects.
- Negotiate and close deals with a seven-figure value.
- Build and maintain strong relationships with key clients and partners, ensuring their needs are met andexceeded.
- Provide detailed reports on business development activities, including market analysis, sales forecasts, and revenue projections
- Collaborate with the National Partnerships Director, Service Delivery Director, National Contracts Manager, Digital Services Manager, and other key colleagues to ensure the smooth implementation of new contracts.
- Deputise for the National Partnerships Director at Executive Leadership meetings
- Represent Relate at a range of events to promote the brand and the service offer.
- Contribute to annual budget and strategic planning cycles.
- Stay abreast of industry changes and competitive landscape to adjust strategies accordingly.
Education and Training
- Experience and formal training in a recognised Sales Methodology e.g. MEDDPICC, SPIN, Sandler
- BA Hons (desirable)
Demonstrable Experience and Knowledge
- Substantial proven experience in business development, b2b sales, or a similar role, in the service and/or not for profit sector
- Track record of securing seven-figure contracts.
- Strong understanding of sales principles and customer service practices.
- Proven experience of cultivating and sustaining strong partner relationships in a range of settings.
- Understanding of market drivers in the EAP/staff benefits sector.
- Strong track record of achieving or exceeding income targets.
Abilities and Skills
- Proven communication, negotiation, and interpersonal skills with the ability to adapt to the audience to achieve the optimum outcome.
- Ability to think strategically and analytically, with a problem-solving mindset.
- Strong business and financial acumen with the ability to develop comprehensive budgets and business plans
- Entrepreneurial approach with the ability to see and capitalise on opportunities.
- Ability to work independently, with a self-motivated, results-driven approach.
- Able to travel as required with occasional overnight stays.
Personal Qualities
- Driven
- Professional
- Collaborative
- Client led/Person centred.
- Resilient
Terms of Appointment
- Permanent position
- Full time, 35 hours per week (some evening/weekend work may be required)
- 25 days holiday plus bank holidays and 3 days over Christmas period
- c£55,000 oer annum salary
This is an exciting opportunity to join Turner Contemporary at a pivotal moment. Under the new leadership of Clarrie Wallis as Director with Matthew Slotover (Founder and Director, Frieze) as Chair, our Development Manager will play a career-defining part in plans. You will help deliver our refreshed vision as we significantly shift our operating model.
We are looking for a Development Manager to work closely with the Director and Head of Development to develop and deliver Turner Contemporary’s fundraising strategy, predominantly focused on giving circles, major donors and unrestricted regular and one-off supporters, as well as supporting fundraising efforts and co-ordinating relationships with trusts and foundations.
Our ideal candidate is an experienced, high performing and target driven Manager, with a demonstrable track record of securing gifts and donations from mid-high value individuals and corporations, and a deep understanding of the principles of successful relationship stewardships, across a diverse group of donors, patrons and partners.
Please download the Development Manager Job Pack for more background information and the full job specification.
Deadline for applications: 12pm Friday 12 April 2024
First interviews to be held online: Thursday 25 April 2024
Second interviews to be held at Turner Contemporary: Date to be confirmed
The client requests no contact from agencies or media sales.
An exciting opportunity to support the development and lead the delivery of a new Communications Strategy to enhance the SOS brand, engage and inspire target audiences, support partnerships and develop opportunities to promote thought-leadership.
This is a really exciting time to join SOS as we deliver our ambitious new strategy to 2030 – our Conservation Greenprint – to scale up our work in partnership with frontline conservation NGOs and forest-edge communities in Sumatra.
The Marketing and Communications Manager will have the freedom to develop the organisation’s strategy to enhance our reach, support income generation and hone our messaging to inspire new and long term support for our vision to see wild orangutans thriving in resilient rainforest landscapes.
A key part of the Fundraising & Communications team, this role reports to, and will work closely with, the Development Director and fundraising colleagues to amplify campaigns and activity. Key to the success of this role will be the ability to build strong relationships with our Sumatran-based Story Teller, our Programmes team and our partners to keep abreast of impact on the ground and tell these stories.
The ideal candidate is creative, organised, able to work under their own direction while also strong in a team. An excellent writer and communicator with people at all levels and across multiple channels and platforms – confident and keen to create content as well as able to keep sight of the big picture and make recommendations for strategy and direction. If this is you, please download the candidate pack to find out more, including details of how to apply.
The client requests no contact from agencies or media sales.
Manager, Annual Fund
Contract type - Permanent, Full Time
Salary - 70,000- 75,000 CAD with excellent benefits
Primarily remote-based with occasional requirements to work out of the Ottawa office as needed.
We support and enjoy a remote working environment. Candidates must be based in Ottawa or Toronto
About WaterAid:
WaterAid Canada is a dynamic non-profit organization dedicated to transforming lives by improving access to safe water, hygiene, and sanitation in communities around the world. As part of the global WaterAid federation, we work tirelessly to create a world where everyone has access to clean water and sanitation. With a commitment to innovation and growth, we are seeking passionate individuals to join our team and contribute to our mission.
We celebrate, support, and encourage diversity and difference for the benefit of our employees, our mission, and the communities we serve. WaterAid is proud to be an equal opportunity employer and welcomes applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
WaterAid is committed to the safeguarding and wellbeing of all individuals.
About the Team:
To fuel WaterAid's global mission and programs, the Philanthropy Team drives WaterAid Canada's efforts to increase impact through innovative, high-value partnerships with a diverse set of private, large family and corporate foundations, government, and HNWI and monthly, annual donors and leadership donors, and legacy giving.
As a member of the Philanthropy Team, the Manager, Annual Fund reports to the Associate Director of Philanthropy and works closely with the Head of Communications and Brand, Data and Donor Service Administrator, and collaboratively with the entire WaterAid team.
- Manage the development and operations of WaterAid Canada's individual giving portfolios, including annual, monthly, and leadership donors.
- Develop, implement, and maintain the annual and leadership giving stewardship.
- Plan and execute annual giving campaigns, including direct mail, digital acquisition, and third-party fundraisers.
- Development and implement strategies to enhance donor engagement, stewardship, and retention.
- Build and maintain strong relationships with existing donors through personalized communications and engagement initiatives, such as donor surveys.
- Develop, implement, and maintain the annual and leadership giving stewardship standards program to ensure that class leading donor relations standards are upheld.
- Utilize third party apps such as JustGiving, Gifts of Water, Echo age and create website content related to the annual giving campaigns.
- Oversee moves management; identification, cultivation, solicitation, and stewardship of a portfolio of leadership giving donors, consulting regularly with the Associate Director of Philanthropy on pipeline development.
- Contribute to the development of donor communications materials including customized accountability/impact reports, in collaboration with the Head of Communications and Brand.
- Work with print and mail-fulfillment vendors on project delivery.
- Work with the Data and Donor Service Administrator to identify cultivation, solicitation, and stewardship opportunities for monthly and annual fund donors.
- Collaborate with cross-functional teams within WaterAid Canada, such as with Communications and Brand, International Programs, Finance, Advocacy and Policy, Annual Campaign lead, and Database.
- Maintain strong relationships across the WaterAid International Federation; support WaterAid International to maximize global fundraising initiatives; represent and advocate for WaterAid Canada priorities within global fundraising working groups.
- Utilize data-driven insights to adjust strategies for optimal performance
- Minimum three years of experience working in a fundraising, donor relations, or stewardship capacity, particularly in an annual giving portfolio.
- Exceptional tact and diplomacy.
- An acumen for identifying philanthropic motivators and driving them to action.
- An entrepreneurial and collaborative work ethic.
- Exceptional verbal and written communication skills (in English, French is an asset)
- A good understanding of fundraising databases, particularly Raiser's Edge / NXT.
- A strong commitment to WaterAid's mission, vision, and values with the ability to effectively communicate this mandate in a manner that compels prospective supporters to join the cause.
- Donor-focused lens throughout fundraising cycle.
- Excellent communication skills and a proven ability to listen and engage with authenticity, as well as the ability to distill strategic or programmatic information to new audiences.
- Ability to craft compelling appeals through individual and mass communications.
- Knowledge of the international development sector a strong asset.
- Proven ability to exercise discretion and sound judgement to maintain confidentiality; commitment to upholding honest & ethical practices to ensure the safeguarding of people and organizational assets.
- Proficiency with MS Office (Word, Outlook, PowerPoint, Excel) as well as a CRM (Raisers Edge / NXT);
- Proficiency in using Mailchimp.
- Flexibility to work across time zones, with varied work hours, and maintain a healthy work/ life balance with supports in place.
How to Apply:
To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
To apply for this post, you must be able to demonstrate your eligibility to work in Canada.
Closing date: Application will close at 11:59 PM
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
As a Digital Marketing Executive, you will be a core member of our friendly and busy Digital Marketing & Channels team.
The Digital Marketing & Channels team is set up as Scope’s internal digital marketing agency.
Our job is to help teams across the organisation to reach their goals. We do this primarily through running paid advertising campaigns.
You will work with these teams, our internal clients, to identify and understand their target audiences, create plans to reach the audiences and select efficient channels for our marketing campaigns.
Permanent, 35 hours per week
Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with flexibility to work from the office, home or both.
The role
You will be:
- Responding to briefs from a range of internal clients encompassing the Services, Retail, Campaigns, Fundraising and Partnerships teams.
- Creating and optimising pay per click advertising campaigns on Google, Bing, YouTube, Facebook and Instagram, amongst other channels.
- Reporting campaign performance to clients weekly and managing their expectations.
- Ensuring campaigns are running within agreed budgets.
- Producing post-campaign wrap up reports.
- Providing training and technical support for users of our email marketing platform.
- Coaching colleagues across the wider organisation on digital marketing best practice.
For more information about the role’s responsibilities, and the skills and experience required please use the link to go to the Scope website.
About you
You will:
- Possess at least 2 years’ experience in a similar role in the private or third sector, or at a reputable agency.
- Have hands on experience of setting up campaigns on key digital marketing platforms.
- Be comfortable with managing and optimising campaigns with large budgets.
- Be a natural marketer, able to think outside the box in selecting audiences and channels to fulfil marketing objectives.
- Champion the level of digital marketing knowledge in the organisation.
- Be confident in influencing a range of internal stakeholders.
- Possess the ability to coach colleagues and wider teams.
- Be enthusiastic and have a desire to learn.
- Be able to write in simple, concise and clear English.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
How to apply
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
Hours: Full Time 37.5 with the option to join Four Day Week after successful probation and work 30 hours per week with a full time salary)
Contract: Permanent
Location: Remote with office base in Liverpool or London
Salary: 35000 plus LWA (£3947) if applicable
Closing date: 21/04/2024
Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
Job Overview:
This role's purpose is to grow Brook's income through trust and foundation grant fundraising. You will be responsible for identifying and securing funding from a range of trusts and foundations, aligning these with Brook's strategic priorities to promote business growth. Working with colleagues across the organisation, you will lead on writing funding applications, creating partnerships and developing relationships with key funders of our work.
To learn more about the role and person specification please read the attached role specification' which can be found on the application form.
About Brook:
Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.
Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.
We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.
Benefits of working for Brook:
- 4 Day Week (Working 20% hours less without salary decrease)
- Flexible working
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
- Sick pay (from 3 up to 12 weeks fully paid)
- Gratitude scheme
- Assisted purchase scheme
- Cycle to Work up to £1k
- Employee Assistance Programme (EAP)
- Long service awards
- Maternity and paternity pay
- Pension scheme – with contributions matched up to a maximum of 4%
- Training and development opportunities
- Coaching
Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions or performance improvement plans in place will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
If you are interested in applying for this post, please review the Job Description and complete an application form.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Overall purpose:
As Fundraising and Campaigns Marketing Manager in the Marketing & Communications team, you will drive Ben’s fundraising and commercial services with individuals and businesses within the automotive industry. You’ll work closely and collaboratively with colleagues to deliver the best possible results for communications delivered both digitally and physically (this can include content on our website, social channels, email and printed materials) to support the delivery of Ben’s overall strategy.
Principal Accountabilities:
- Managing the day-to-day marketing of fundraising/income campaigns using a test-and-learn approach across a range of new and existing channels and products
- Managing campaigns and projects from planning to delivery and evaluation, ensuring they are delivered on time and on budget
- Assisting with the ongoing monitoring and optimisation of fundraising campaigns and products
- Researching competitor campaigns, market trends, new tools and platforms
Planning and organising
- Create and execute Fundraising and Marketing plans to promote Ben’s services, events and campaigns against budgets and with clear ROIs, in line with longer-term org strategy
- Work across the range of fundraising and commercial products and services, to ensure pricing, positioning and promotional activities are aligned for maximum impact
- Support to look after brand management of Ben’s fundraising and commercial brands (DoIt4Ben, ILC, Ben Ball, Ben Training etc.)
- Plan, create and develop high-quality content which is tailored to audience personas, which they will find engaging and meets strategic objectives
- Utilise various channels, including social media, website, email marketing and traditional media, to reach the target audience effectively
- Support to develop a programme of regular content. Maintaining and updating Ben wide calendars as appropriate
- Work with colleagues to develop new products and update existing products that are relevant for our audiences that are channel and brand appropriate
- Manage the design, production and distribution of marketing collateral (digital and print), making sure it is consistent with our messaging, tone of voice and is audience appropriate
- Manage end to end email process – from creating emails, automations, using correct data & segments to sending & then evaluating campaigns
- Support online advertising (social, retargeting and PPC)
- Use a test and learn approach in order to learn from user behaviour and to ensure Ben leverages digital communications channels to reach and engage target audiences
Experience required:
(E = Essential/D = Desired):
- Significant marketing and fundraising experience and responsibility within a non-profit environment (minimum 2 years) (E)
- Experience of creating and delivering an annual programme of marketing (E) and fundraising activity (D)
- Experience of working in the automotive industry either in a campaign or hands on capacity (D)
- Experience of delivering strong ROI on fundraising campaigns (E)
- Confident communicator at all levels of the organisation, with the ability to work collaboratively across different areas of the organisation as required (E)
- Very strong organisational and project management skills, with the ability to prioritise tasks and activities across multiple, simultaneous projects (E)
- Understanding and interpreting data (D)
- Experience of traditional and online marketing with an excellent understanding of the digital landscape (E)
- Writing, creating and producing content in multiple formats for various audiences and touch points (E)
- Managing end to end email production from data management and segmentation to email creation to sending and evaluation (E)
- Understanding and application of brand guidelines (E)
- Understanding and creation of on-page SEO and knowledge of the wider SEM implications (D)
- Social media channels, analytics and scheduling software e.g. Sprout Social (D)
Technical Knowledge:
(E = Essential / D = Desired):
- Degree level qualification and/or digital marketing qualification (D)
- Understanding of the principles of customer journey planning and stewardship (E)
- Knowledge of regulatory environment for fundraising including data protection, Gift Aid and fundraising codes of practice and regulation (E)
- High level of computer literacy (MS Office)
- Experience of using CRM (Salesforce) and CMS (Umbraco) systems (D)
- Project management/collaborative working tools (E)
- Knowledge of Adobe Acrobat Creative software (D)
- Knowledge of marketing principles and techniques (E)
- Understanding of how data describes audiences and how this impacts the development and evaluation of content (E)
- Strong attention to detail (E)
- Using a test and learn approach to increase engagement (D)
The client requests no contact from agencies or media sales.