A superb opportunity to help us increase the impact that volunteers make within the NHS at St Mary's and Western Eye Hospitals in Paddington by growing our volunteer community and improving the quality of experience for volunteers and staff alike to provide patients with the care and support they deserve.

About us
We're Imperial Health Charity, an organisation that helps our hospitals do more through grants, arts, volunteering and fundraising. We support the five hospitals of Imperial College Healthcare NHS Trust: Charing Cross, Hammersmith, Queen Charlotte’s & Chelsea, St Mary’s and the Western Eye. 

During the height of the covid-19 pandemic surge during 2020 we channelled the huge outpouring of kindness from the public into vital wellbeing support for NHS staff and a better hospital experience for thousands of patients. Volunteers played a pivotal role in supporting our efforts during this time, for which we were awarded a Mayor of London Volunteering Award in the Crisis Response category.

About our volunteering programme
We’ve just completed our 2017-2020 volunteering strategy and we’re proud of what we’ve achieved over the last three years:

• engaged nearly 1000 volunteers
• appointed over 700 new volunteers
• achieved the Investing In Volunteers standard in volunteering management
• ran a successful youth volunteering programme for 16 to 25-year-olds, with 169 volunteers taking part
• during our most recent annual volunteering survey, 95% of volunteers agreed that their expectations of volunteering with us had been met.

Our approach is one of partnership, working with our hospitals, bringing our knowledge and expertise on engaging volunteers successfully, together with the hospital’s needs and expertise in managing health and care safely. 

During 2020, in response to the COVID-19 pandemic we successfully managed an emergency response at our hospitals, engaging over 330 Crisis Response Volunteers (most of whom we recruited during the pandemic). Since the start of 2021 we have been working with our NHS partners to deploy our Reserve Crisis Response Volunteers as well as restart recruitment efforts so that we can support our hospitals as they roll out the vaccine, continue to treat increasing numbers of patients affected by the virus and help keep the health service running, in spite of the current pressures.

The Volunteering Manager role
As the Volunteering Manager, you will oversee the day-to-day running of the volunteering programme at St Mary’s and the Western Eye hospitals.

Building strong relationships across the Trust, you will empower volunteers to provide a high-quality experience for patients and staff and, in doing so, have an outstanding and highly-rewarding volunteering experience.

Day to day you will find yourself doing the following:

• Recruiting, training and supporting volunteers
• Identifying new areas for engaging volunteers
• Helping to project manage the design and introduction of new volunteer roles
• Supporting hospital staff who are working with, managing and/or supporting volunteers
• Developing training and guidance resources
• Providing support and line management to the Volunteering Support Officer

What we are looking for
You will be someone who thrives in a fast-paced and people-focused environment, with experience of working with and managing volunteers and volunteering programmes/roles. You will have strong experience of working methodically and within project management principles, with a keen eye for accuracy and attention to detail. You will enjoy juggling multiple projects, priorities and stakeholder expectations in order to deliver a high-quality service. You will have strong IT and systems skills with experience using digital CRM, project management and/or training systems. You will enjoy and be confident in creating and delivering training and presentations to different audiences. You are someone who plans and reflects, but who also is ready to get stuck in and help fix a problem if it arises, including resolving concerns or disputes between people.

If this sounds like you and you're looking for a new challenge then we'd love to hear from you.

Music in Detention brings music-making to migrants in the UK’s immigration detention system.  We bring skilled artists together with detainees to create and share music, supporting them to rediscover and restate their sense of self, and to enhance their wellbeing and agency within what can often seem like a hopeless environment.  We also work with communities surrounding detention centres to collaboratively create music between detainees and residents, facilitating dialogue and helping to change pervasive attitudes towards migrants in the UK.   

Communications and marketing have increased steadily in importance for our work in recent years, and are central to the delivery of our strategic aims.  In the last few years we have developed the strategic frame for our communications work and our capacity to deliver on that strategy, which has three main aims:

• Growing MID’s brand and reach
• Support for fundraising (individual giving)
• Marketing and promotion of our artistic programme and events

In recent months we have reviewed our brand, and the launch of a new name (‘Hear Me Out’), website and visual identity will take place in March.  So right now we have an exciting, once-only opportunity to increase our reach.

We now have a permanent, part-time vacancy for a experienced and creative communications specialist, to lead on our communications strategy and operation.  You will ensure our communications frame and strategy continue to evolve, and run our communications and marketing operation.  So you will need to be able to think strategically, at the same time as rolling your sleeves up and getting stuck into the practical detail. 

This is the only comms post in a small team, so it will be a demanding role, requiring versatility and initiative.  You will have the opportunity to shape the whole communications operation, and play a key role in an exciting work programme, driven by strong values and delivered by a supportive and collaboarative team. 

Lived experience of the detention and/or immigration system will be an asset in your application.  The ability to create compelling content in collaboration with people who have been detained, enabling them to tell their stories as they wish, and offering them support and editorial control, is essential.

Application is by application form.  The deadline is 1.00pm on Wednesday 10th February.

Permanent or 12 month fixed term

circa £38,000 per annum

Currently working from home

Unicef ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

Key to achieving this objective is ensuring the public supports our work and gives generously. The Direct Marketing Team at Unicef UK inspires members of the public to support Unicef’s amazing work.  We do this using a wide range of media channels and across a number of successful fundraising products.

We are looking for new Direct Marketing Managers to develop and deliver our fundraising strategy. Working across either acquisition or retention, you’ll deliver quality fundraising, excellent supporter experience, and drive long term income for children. You’ll also work in collaboration with a wide range of teams at Unicef UK and with our sector leading agency partners.

If you enjoy working across teams and on a wide variety of projects, in a fast-paced and ambitious environment, this role will offer you a great opportunity to have a big impact. We’re a high-performing, friendly and supportive team, where innovation and collaboration deliver award winning results.

Please indicate which role or roles you’re interested in, in your application.

Closing date: 7 February 2021

Interview date: Tuesday 16 February and Thursday 18 February 2021 via video conferencing

We are normally based on the Queen Elizabeth Olympic Park in Stratford, East London but while our office is closed, this role will work from home or from wherever makes you happy.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups at this level at Unicef UK. We want to do this because we know greater diversity will lead to even greater results for children.

Unicef UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

The Brokerage is at a critical and dynamic point having recently launched a strategic re-direction, innovative new services and a relevant new brand.  At the heart of this exciting new direction is ensuring the profile of The Brokerage is both re-positioned as a Changemaker and thought leader, and also increased across key audiences.

As such we are recruiting for a Senior Communications, Marketing and Campaigns Manager to lead on the organisation’s campaigns, brand, external communications, marketing, social media and digital engagement. This includes the development and implementation of a communications and messaging strategy that ensures significant growth in the awareness, engagement and participation in our work from our key stakeholders and beyond.

You will need to share the CEO’s vision of creating a modern, trust - not rule -based organisation that is high-performing and offers its staff the ability to work pro-actively, autonomously and with an entrepreneurial spirit whilst offering a supportive, inclusive and flexible working environment.

Working remotely to start

Target Ovarian Cancer is the UK's leading ovarian cancer charity. This is a fantastic opportunity to join an ambitious, growing and crucial organisation that is constantly working to improve early diagnosis, fund life-saving research and provide much-needed support to women.

The successful candidate will work directly with the Digital Fundraising Manager to ensure we're optimising all digital channels to drive a variety of fundraising campaigns, events and activities.

This is a new role and we're looking for someone who's dedicated towards delivering great digital fundraising activity. The ideal candidate will also bring new ideas, experience and excellent communications skills to support in developing our digital fundraising strategy across the organisation.

SPECIFIC RESPONSIBILITIES

• Be the Content Lead for Fundraising pages on the Target Ovarian Cancer website, responsible for creating and/or editing and updating content (maintaining and optimising) and working with other digital team members to develop new website functions.
• Execute digital fundraising campaigns – deliver paid advertising on Facebook working closely with Fundraising colleagues to support delivery of their campaigns, as well as working alongside the Digital Communications Officer to ensure messages, reporting and content creation work together to provide a better experience for our supporters.
• Where required, develop content for and delivery of email broadcasts and provide training where needed to support fundraising best practice.
• Work across teams to ensure online and offline fundraising campaigns are integrated and digital channels are used effectively for retention and development of supporters.
• Monitor and report on digital fundraising campaigns.
• Proactively maintain excellent knowledge of digital fundraising practices and campaigns in the sector, including competitor analysis, to ensure you are able to strengthen the output of the team from experience and knowledge.
• Monitor digital fundraising trends, emerging audiences and competitor activity.

We'll be reviewing applications and inviting shortlisted candidates to interview on a rolling basis.

Applicants are advised to apply before the closing date of Sunday 7th February 2021 at 11.59pm.

In light of the current coronavirus situation, interviews will be conducted via video call until further notice.

To apply please send a CV and cover letter with the job in the subject line to Dave Phillips.

LawWorks (the Solicitors Pro Bono Group) is a charity which enables access to justice by encouraging and supporting legal pro bono in England and Wales. We work primarily with solicitors, law schools and law students, and other legal and non-legal volunteers and organisations.

Head of Digital Platforms and Projects

£34,000 – £36,000 (full time - p/t pro rata)

Full-time – 35 hours a week (4 days a week, pro rata salary, also available)

LawWorks is looking to recruit to this new project management role to support the delivery, development and potential integration of a number of new pro bono/access to justice platforms/websites.

Homeworking (post-Covid) is available (with some time spent in the office, at events, etc). 

This is an exciting time for LawWorks, building on its expertise in encouraging and supporting pro bono and project delivery.

LawWorks is currently supporting 4 pro bono platforms and digital projects, each with significant potential to enable access to justice through pro bono. The projects are now at a stage that requires additional internal capacity, resource and skills to ensure effective and efficient oversight of the individual projects and (longer term) how they might integrate, as well as how they are managed and developed.

The ideal candidate will bring a demonstrated history of success as a project or programme manager, able to develop and grow the digital projects with strong user engagement in a dynamic environment. We are looking for someone with a proactive style able to balance the delivery of vision and strategic goals, with attention to detail and good communication, management and relationship skills.

The post holder need not have developer or programmer experience but the ability to produce functional and technical development specifications for external software engineers/developers, and others, will be key.

Role purpose:

• To lead on the effective planning, delivery, maintenance, optimisation and development of pro bono platforms, digital tools, new collaborative ventures and ways of working to enable pro bono and access to justice for those without means.
• With other LawWorks colleagues, to work with and support external stakeholders in identifying how digital platforms and innovation can enable and enhance service provision and access to justice.

LawWorks is a relatively small organisation with 21 staff, including staff based in Wales and in the English regions. We are a busy and (for our size) complex charity, with a friendly team, a positive ethos, and a commitment to ensuring that LawWorks is a strong and efficient organisation and a great place to work.

More information about the role and how to apply is available on the LawWorks website via the button below.

The deadline for applications is 12.00noon on Monday 1st February.

LawWorks is an equal opportunities employer. We encourage applications irrespective of race, religion, gender, sexual orientation, disability or age.

Interim Digital Engagement Officer – Fixed term

One person in five in the UK is affected by lung disease. As the only UK charity for people affected by all lung and respiratory diseases – from mild asthma through to lung cancer – the Asthma UK-British Lung Foundation Partnership is here for every one of them. We provide support, fund vital research, and campaign for better prevention, treatment and care.

An opportunity has arisen to join our Digital Supporter Engagement team as a Digital Engagement Officer. Reporting to the Digital Engagement Managers, your role will be to assist in the development and delivery of a wide range of digital initiatives and campaigns across the organisation using a wide range of channels from web, CRM, social to video and webinars.

Working with a number of stakeholders across the organisation your role will additionally be to plan and manage the high volume of projects into the Digital Supporter Engagement team to ensure the efficient and timely delivery of wide-ranging projects.

With a background in digital marketing you will have knowledge and experience of developing and delivering content in an omnichannel environment including web, email, blogs, Facebook, Youtube, Instagram and Twitter. In addition, you will have experience of digital planning and collaboration tools such as Trello, Slack as well as interacting, communicating and working with multiple stakeholders.

As well as a competitive salary, you’ll enjoy a range of benefits including our cycle-to-work scheme, interest-free annual season Travelcard loan, 30 days annual leave (plus bank holidays), pension scheme and much more.

This is a fantastic opportunity to contribute to an organisation committed to supporting everyone whose life is changed by lung disease.

Location: Homeworking/Mansell St

Salary: Circa £23,000 pa FTE

Temporary: 6-month FTC

Closing date: 5th February 2021

Interview dates: 9th & 12th February

A great opportunity has arisen for a Digital Officer to join a welfare based charity for 2 months n a full time basis

Please apply ASAP!

Key Responsibilities will include:

Writing and editing web-based information, news and blogs that are appropriate for the charity audiences needs, within brand and tone of voice guidelines, and optimised for search
Copy-editing web content submitted and maintained by colleagues across the organisation
Managing the charity s image library to enhance our digital content
Producing a monthly internal staff e-newsletter
Liaise with third party suppliers and services to support the delivery of multimedia and other digital communications products.
Providing ad hoc marketing support, including production of marketing graphics for use across digital and offline channels, as directed by the Communications and Digital Manager
Reporting regularly on content performance using Google Analytics, metrics from social channels and other tools

In order to apply you should have the following skills and experience:

Experience of maintaining a website on a day-to-day basis
Copy-writing / editing experience, with the ability to tailor writing to different audiences and mediums and with excellent proof reading skills and an ability to fact check
Experience creating / managing the development of multimedia content (such as video or interactive tools) and evaluating its impact
Experience of producing detailed web analytics reports, and ability to interpret the statistics to understand trends, strengths and weaknesses
Experience of developing or contributing to the development of effective content plans based on audience needs and interests and external hooks
Social media expertise, with direct experience of using Facebook, Twitter and Instagram to maximise reach of content
An understanding of the theory and practice of SEO and online advertising tools including Google AdWords
Excellent time management and project planning skills and ability to work effectively with close attention to detail, under pressure and without close supervision
An ability to maintain accurate records and develop processes in order to keep on top of both regular and long-term tasks
Proven ability to work effectively as a member of a team, with colleagues across an organisation and with external contacts
An understanding of and empathy for the issues and barriers faced by single parent families, and an ability to interact sensitively with single parent stakeholders

Digital Culture Assistant

(Time to Shine Leadership Programme)

Fixed Term 12-Month Contract

Full Time - 5 days a week

£19,747 p/a

The London Irish Centre is the Irish Heart of London. Our Mission is to empower and enrich lives through Irish community and culture.

We are looking for a Digital Culture Assistant to help us deliver an eclectic, community focused programme for 2021 and beyond. The ideal candidate will have an interest in learning and adapting to the ever-changing digital tools used to deliver culture, education & heritage to our community.

You will work within a small, experienced team who have previously delivered large scale events and fundraisers featuring celebrities & musicians like Ed Sheeran, Niall Horan & Dermot O’Leary.

Since March 2020, the majority of our culture, education & heritage has taken place online. The post-holder will be expected to combine working from home with working on-site when government guidelines allow in the future.

The role is funded by the Rank Foundation’s Time to Shine leadership programme which was established to enable individuals with the right skills mix, talent and work ethic, the opportunity to experience a 12-month paid leadership and development placement in a charity. Candidates must be unemployed or underemployed (not having enough paid work or not doing work that makes full use of their skills and abilities).

The deadline for applications is 9am Monday 25th January 2021.

Staff Benefits:

• Free tickets to LIC core cultural programmed events (subject to availability and may not apply to fundraising events and partnership events at external venues)
• 50% discount on LIC education courses (subject to availability)
• 20% staff discount at the LIC shop and 10% staff discount a the LIC bar
• Mindfulness App membership
• Access to an Employee Assistance Programme with Health Assured
• Cycle to Work Scheme
• Tech Scheme
• Team socials and activities

The London Irish Centre is a London Living Wage and Equal Opportunities employer.

We actively encourage applications from diverse backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We encourage BAME and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and all opportunities provided by the LIC. Whilst our offices have some barriers to access, we are taking steps to resolve these, and in the meantime continue to encourage interest from applicants who require reasonable adjustments within the workplace.

Work as part of a diverse and expert team, delivering a range of exciting projects to improve the lives of people experiencing mental health problems

This is a fantastic opportunity to join Mind’s Digital team at an exciting stage of our development.

You will work as part of the Digital Platforms team, responsible for development and UX across Mind's digital platforms, including the Mind website. The site received over 15.9 million users in the last twelve months, and provides critical support and advice to people experiencing mental health problems.

Within this role, you will be responsible for managing a range of digital projects, providing expert consultancy and support and collaborating with internal teams, Local Minds and external agencies to deliver high quality products.

Mind’s digital channels and platforms play an essential part in our delivery of high-quality information and support and our engagement with campaigners, fundraisers and supporters. We are supportive, passionate about mental health and champion our user experience and co-design.

In order to be successful in this role, you will have demonstrable experience of a range of digital development projects, from objective-setting to delivery and evaluation.

With experience of close working with external agencies, ideally in a digital development environment, you will also be familiar with providing consultancy and support to a range of stakeholders, working with them to prioritise objectives, and define technical requirements.

In addition, we require the successful candidate to have a good understanding of agile project management, and the ability to demonstrate experience of working with content management systems. Excellent time management skills are also important, including managing multiple projects simultaneously.

Mind is the leading mental health charity in England and Wales. We’re here to make sure that everyone with a mental health problem has somewhere to turn for advice and support.

Closing Date 13th January 2021

Please refer to the Job Description whilst completing your application.

Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.

Mind is an equal opportunities employer

Are you an experienced online communications professional looking for your next challenge?

Are you interested in working for a progressive and constantly evolving organisation?

We’re looking for a Digital Communications Officer to help boost the impact and reach of our content online.

The ideal candidate will be adept at diving into a broad range of research and policy ideas affecting social change – from the future of work post-Covid, to sustainable fashion, to community banks and inclusive education. An expert at picking out key messages that resonate with our diverse online audience, we are looking for a proactive communications professional who is keen to improve the effectiveness and reach of RSA online content and eager to demonstrate impact.

You’ll show a commitment to the RSA’s mission and ideally be able to demonstrate an interest in the key research areas of the organisation. You will have strong organisational skills, the ability to work flexibility within a busy team environment and be willing to support colleagues with strong interpersonal skills, and the confidence and ability to communicate effectively. You’ll be an excellent time manager and multi-tasker with strong experience working in a digital communications team, preferably in a charity or think tank environment.

To find out more about this role, please visit our website.

About Us

We are the RSA.  The royal society for arts, manufactures and commerce.  We’re committed to a future that works for everyone, a future where we all can participate in its creation. With over 250 years of heritage in making significant social impact, we bring together our rigorous research, proven change process, influential ideas platforms and our global community of over 30,000 problem solvers united in a desire to deliver solutions for lasting change.

We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas to resolve the challenges of our time.

We offer great benefits, including 29 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more!

Apply

In order to apply, please click ‘apply for this job’ on our recruitment page and submit your CV. You will also be required to answer a series of questions. You do not need to submit a cover letter.

Please submit your application through the RSA website. We cannot accept applications via email. All applications will receive an automated response.

The closing date for receipt of applications is 9am, 8 February 2021. Screening calls will be on 12 February and interviews will follow in the week commencing 15 February. A second interview will follow in the week commencing 15 February if you are successful in these initial stages, to be arranged on a 1:1 basis.

Please note that we cannot accept late, incomplete applications, and we can only consider candidates who apply through the online application process.

£50,000 per annum

12-month fixed term contract

37.5 hours per week

Flexible remote working with regular travel to our London Bridge office (currently closed due to Covid-19 restrictions)

What the job involves

You’ll be leading the way in our adoption of Agile, owning high profile projects and taking us through our transformation into an Agile organisation. Along the way you’ll be sharing your experience and helping people develop their own skills while owning and maintaining the training to get them there.

You will be given the freedom and support to have a substantial and lasting impact on the UK’s leading men’s health organisation, getting involved in a diverse range of projects from delivering our support for men with prostate cancer, to inspiring people to fundraise for us, to technical infrastructure improvements.

What we want from you

You have solid experience of Scrum and Kanban across a number of different projects, products, campaigns or companies and now you want to put that experience to good use at an organisation fighting a disease that kills 11,000 men every year.

You’ll be joining a team focused on transformation aimed at making us fit for the digital age and capable of adapting to a worldwide pandemic. You’ll need to be able to deliver noticeable improvements quickly to prove the credibility of your change programme and have the tenacity to see things through when faced with obstacles. This role works with all levels across the organisation and that will be only possible if you are an excellent communicator capable of both sharing big visions and giving detailed instructions.

You have a practical understanding of Agile with a pragmatic approach to implementing it across a range of projects. You’re comfortable talking about and demonstrating Agile methods and will have some experience of Agile transformations in previous roles – helping people learn and develop their skills. You might have aspirations to be an Agile Coach in the future.

You’re passionate about the positive effect Agile can have and are keen to help people realise that in a practical way. You are comfortable giving talks and training to large groups and building up one-to-one working relationships across a diverse skillset.

Why we’re here

We’re here to stop prostate cancer killing men and damaging bodies and lives. We unite the brightest minds in science and healthcare and the most passionate and caring people to help men live long and live well. As the number of men diagnosed with prostate cancer continues to rise, we continue to make advances in research to focus on radical improvements in diagnosis, treatment and support so that we can build a future where lives are not limited by prostate cancer.

The support we’ll provide

Join our team and you’ll be working at an award-winning charity that will help you learn, develop your skills and expertise, and achieve your highest aspirations. We provide everything you’d expect from a professional organisation – competitive benefits package, contributory pension scheme, life insurance, childcare vouchers, and season ticket loan – but much more besides. Work with us and you’ll see your efforts pay off as we fight for a better future for men.

We welcome applications from all sections of the community.

Closing Date: 8th February 2021

Interviews: 15th February 2021

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

This role is situated within the Campaign to End Loneliness, which is hosted by the Centre.

The Communications Manager is responsible for raising the public profile of the Campaign, across a broad range of broadcast, print, digital and social media channels to promote our work and reputation. Overarching role objective is to provide management and coordination of communications activity using established communications channels that are central to the delivery of the Campaign’s evidence, community and action related goals.

Please see the attached Job Description for more information on the Campaign to End Loneliness, role responsibilities and essential criteria.

A number of our staff work flexibly and/or remotely. We are open to various possible working arrangements for the candidate who is the right fit for the role.

Overall Purpose

The Communications and Digital Manager will be responsible for overseeing the delivery of Gingerbread’s public facing communication materials, both online and offline, helping to increase our reach and our reputation and bringing our vital work to life.

This includes:

• Responsibility for the ongoing development of Gingerbread’s digital assets, especially Gingerbread’s website and overseeing our social media activity
• Supporting the Head of Communications & Digital, to deliver Gingerbread’s communications strategy
• Supporting the Head of Communications and Digital to embed good digital practice across the organisation
• Planning and ensuring execution of communications across Gingerbread’s various channels, taking a user-centred approach
• Managing the development and delivery of communications and marketing products and monitoring impact
• Acting as a brand champion across the organisation
• Managing the Information Officer and Digital Officer to meet objectives and funder targets

The Communications and Digital Manager will work towards Gingerbread’s vision of a society in which single parent families are valued and where they and their children are treated equally and fairly, and our mission of achieving change through elevating the voices and needs of single parents, and providing support services.

Key Tasks and Responsibilities

Website

• To plan the ongoing and future development of the Gingerbread website through both technical and strategic improvements, working closely with the Head of Communications & Digital and other colleagues
• Managing the relationship with Gingerbread’s website agency, maintaining a prioritised workflow of development plans and ensuring that work is completed and tested on time and within the support contract budget
• Leading on a content strategy for the website, and supporting direct reports and wider colleagues to plan and update content, including taking editorial responsibility for all content produced
• Taking a data-led approach to continuous improvement of the site, including interpreting analytics and other digital data to make recommendations for improvement
• To involve single parents in developing and evaluating our online performance and information, including by supporting colleagues to take a user-led approach to development
• To provide internal expertise on SEO and Google AdWords and support colleagues and direct reports to increase our reach

 Developing and managing Gingerbread’s digital assets and services

• To maintain Gingerbread’s internal communications tools
• To provide technical oversight of peer-to-peer services, e.g. our online forum
• To support direct reports to research, plan and create effective information and multi-media products that meet user and funder requirements
• To work with colleagues to maximise output from other digital resources, including supporting developments in our effective use of mailing programmes and CRM
• Support the delivery of digital service design through user research and testing
• Oversee Gingerbread’s social media channels and identify areas for improvement

Communications, marketing and dissemination  

• Lead and develop concepts for creative, exciting marketing campaigns and communications plans that will increase awareness of Gingerbread among single parents, practitioners and other audiences and enhance Gingerbread’s campaigns, fundraising and operational activity
• Lead on copywriting, design, editing and commissioning of content for corporate, policy, fundraising, information and marketing materials including key publications such as the Annual Review
• Act as a brand champion for Gingerbread across the organisation, supporting with the induction of new staff and ensuring all our communications comply with the brand guidelines as well as developing the brand guidelines as the organisation evolves

Planning and reporting

• Oversee the use of an organisational editorial calendar, enabling the planning and development of segmented communications by channel and audience and the delivery of a coherent programme of content that responds to external hooks
• Planning the delivery of information content and other communications deliverables against funder and user requirements to meet grant and contract targets
• Reporting on performance of communications, digital and information assets regularly as required by funders and colleagues

Managing staff and volunteers

• To recruit, motivate, and manage the performance and workload of the team and volunteers as required
• To work actively to support the development of direct reports, providing support and opportunities from training, coaching, and by delegating effectively.
• To support an open management style, communicating management information well and encouraging staff to contribute to shaping the organisation.

Person Specification

Essential

• Experience of strategically developing a website, including leading on technical and non-technical improvements
• Experience of WordPress or other comparable website CMS.
• Experience of managing agencies and partners to deliver on time and within budget
• A strong understanding of the theory and practice of SEO and online advertising tools including Google AdWords
• Experience of assessing data and user testing insights to identify areas and act on areas for improvement
• An understanding of digital best practice including accessibility and usability
• A firm grasp of existing and emerging digital technologies (from databases and e-fundraising tools to forums), and a genuine interest in staying up to date with trends and requirements
• Communications and copy-writing / editing expertise, with the ability to tailor writing to different audiences and mediums, and summarise complex information in lively, compelling text
• Experience of developing social media strategies to support and maximise the impact of marketing and campaigning activities and to raise awareness and increase reach
• Understanding of the principles of branding, and experience of enforcing brand guidelines
• An ability to strategically plan content and communications to maximise reach and impact, meet audience needs and ensure effective use of owned channels
• An understanding of digital metrics and an ability to assess impact of communications
• Experience of effectively line managing employees or volunteers to meet their objectives
• Ability to manage own and team’s workload and project manage when working with colleagues across teams – effectively scheduling work and meeting deadlines
• Commitment to equal opportunities
• Commitment to understanding the issues facing single parents and their children
• Ability to work as part of a team, and maintain good professional relationships, both internally and externally, including managing third party suppliers

Desirable

• Experience working with InDesign, Photoshop and other tools to creating marketing and other collateral
• Experience of working with a charity or community or campaigning organisation
• Understanding of the issues facing single parents and their children
• Excellent project management skills, with experience of balancing multiple projects at once
• Understanding of user-led design and digital service development
• Experience of working with Salesforce
• Experience of training others to use digital tools and platforms