Digital Delivery Manager Jobs in Hammersmith, Greater London
FP&A Manager | London | Interim | £300 - £350 per day (Umbrella), 4 months +
For a leading UK charity, we're recruiting an Interim FP&A Manager for at least 4 months. Reporting to the Head of Finance, the Interim FP&A Manager will support the charity in providing first-class financial planning and analysis support, lead on the reporting of restricted funds, coordinate the production of management accounts, and business partner the Transformation Team and CEO.
What you'll be doing:
- Production of insightful monthly management accounts and consolidated reporting, partnering with, and challenging, budget holders to understand variances whilst producing meaningful MI to enable leadership to make informed decisions
- Forge a strong business partnering service, working closely with the operations team, the Strategy, Digital and Transformation directorate as well as the Finance and Commercial and Chief Executive Office.
- Play a lead role in Transformation projects, partnering the Project teams and Head of Transformation to provide finance support
- Review budgets for all submissions for Restricted Funded grants and other fundraising bids
- Review financial reports for all projects from restricted funds
- Lead the annual budget production and quarterly updates to year-end forecasts for all restricted funding sources in collaboration with Head of Finance and Finance and Commercial Director
What you'll offer:
- CCAB qualified / part-qualified with experience of FP&A, including annual budgeting and medium and long-term planning
- Strong experience within the charity sector, particularly around restricted funds
- A track-record of producing insightful management information, monthly management accounts and financial modelling
- Experience of driving the production of insightful decision-making analysis as well as the ability to support the delivery of strategic objectives
- Ability to work from the central London office at least 2-days per week.
- Attention to detail, a love of people, and lots of self-motivation!
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As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
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Role: Senior Supporter Acquisition Manager
Location: London, Haig House, Hybrid 2 Days Per Week
Contract Type: Permanent, Full Time, 35 Hours
Hours: Monday to Friday
Salary: £47,112 to £48,132 (Inclusive of London Supplement)
Are you looking for a senior marketing manage role, where you can help implement an exciting new fundraising strategy?
We are looking for Senior Supporter Acquisition Manager to join our Fundraising directorate and lead a brilliant team to develop and implement a range of supporter acquisition marketing programmes and to achieve the growth ambitions of our Fundraising strategy.
The Supporter Acquisition team is responsible for all marketing to attract new supporters across a large portfolio of appeals/products and media. We are looking for someone to join us who has significant expertise with a wide range of marketing channels and can really add value to large well-established programmes with their experience, knowledge and drive to continually improve, identify appropriate new opportunities and shape supporter acquisition programmes.
The role involves managing an experienced team of two managers and a co-ordinator, and leading relationships with a number of suppliers. The marketing programmes currently include face-to-face fundraising (from stands in retail space or at expos/outdoor events), DRTV and other forms of advertising, print – door drops/partially addressed mail/inserts and payroll giving. An important part of the role is developing advertising for the nation’s largest charity appeal, the Poppy Appeal each November.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The Royal British Legion holds a special place in the hearts and minds of generations of people in society. As the largest military charity in the UK and home of the extraordinary Poppy Appeal it has provided support to members of the Armed Forces community for over 100 years. Today is no different. The needs of veterans, young and old, serving personal and their families are growing and complex. To support them we must raise awareness and donations, and that is where you could come in.
We introduced a new fundraising strategy last year to deliver longer term and focused growth, so now is an exciting time to join the charity and help to implement the strategic change and be a key stakeholder or lead in a variety of cross-team workstreams.
As an experienced senior marketing manager, you will hit the ground running to optimally deliver plans with your team and whilst helping to shape programme strategies and review supply requirements. You will need experience of managing and coaching teams and working in a truly collaborative way with colleagues, teams and suppliers, leading by example in accordance with RBL’s values.
You won’t shy away from complexity and getting to grips with the details of the broad array of appeals/products your team will be marketing and associated systems, budgeting, reporting and KPI measurements for each of them. You’ll strive for excellence, ensuring campaigns are compelling and effective and will be able to capably resolve issues at a senior level and take on new challenges.
Our new fundraising strategy is called ‘Three Giants’ to focus our income generation work on protecting and strengthening on the three vital areas of the Poppy Appeal, our Individual Giving and Legacy activities. You’ll be joining a welcoming and capable team focused on serving the thousands of beneficiaries who need our help every day.
This is an extraordinary opportunity to join the leading Armed Forces charity and help to deliver evolving fundraising programmes that will raise donations today and also provide longer term opportunities to help fund our much-needed welfare services in the years ahead.
If this opportunity sounds right for you and you have the experience and skills to help us achieve fundraising growth and development, then we’d love to hear from you today. If you want to learn more about the role, we’ll be delighted to tell you more.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 28th April 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
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Are you a dynamic and creative individual passionate about crafting impactful communication strategies?
Do you want to make a real difference in children's and young people's lives?
If so, we have a unique opportunity for you to join our team as our Communications and Marketing Manager.
At the Young Hammersmith and Fulham Foundation, we are entering a phase of development and growth with a new three-year strategy. As we expand our reach and impact, we require a talented and dedicated individual to help us tell our story and engage with our community. As our Communications and Marketing Manager, your role will be instrumental in shaping our narrative and driving engagement, significantly impacting our mission to support children and young people.
Leading our communications, you will play a vital role in shaping our messaging and driving engagement with our purpose and offer. You will work closely with our team to develop and execute a comprehensive communication strategy that reaches a broad audience and inspires action. With responsibility for creating content for our website, social media channels, and other marketing materials, you can showcase your skills and creativity in developing engaging content that resonates with diverse audiences.
The ideal candidate will possess experience in communications, marketing, or a related field and have excellent writing, editing, and interpersonal skills. You should be a creative thinker with a keen eye for detail, capable of developing innovative communication strategies that inspire and connect with our community.
Joining our organisation means being part of a small team that makes a big difference. We encourage you to apply today if you are looking for a role that allows you to use your skills, experience, and passion to make a real impact. Your work will directly contribute to our mission of supporting children and young people through our Membership organisations, which makes this more than just a job but a meaningful endeavour. Don't miss out on this unique opportunity to join our team and be part of something extraordinary!
Support our Membership to provide meaningful and memorable opportunities for young people.
The client requests no contact from agencies or media sales.
Actively Interviewing
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About Malaria No More UK
Malaria has been described as the oldest killer disease in history. Even now, despite recent progress, it claims the life of a child every minute.
Malaria No More UK (MNMUK) brings proven global experience and expertise in advocacy and creative communications to the zero-malaria fight. From our locations in London, UK and Nairobi, Kenya we aim to accelerate an end to this deadly disease by:
- Securing leadership and investment globally and in the UK
- Building a powerful, united voice for the global malaria campaign to hold leaders to account
- Strengthening local advocacy capacity in key countries in Africa
Since 2000, the world has made enormous progress. The global malaria fight is becoming the biggest public health success story in history, and we are determined to maintain momentum.
Job summary
Malaria No More UK are looking for an enthusiastic and driven Senior Media and Communications Manager to support the Head of Communications on the leadership, planning and delivery of MNMUK’s media strategy to raise awareness, engage stakeholders and drive support for our cause. This role will support MNMUK’s campaigning and activity in the UK and internationally, working across the organisation and working closely with colleagues leading our advocacy, government relations, political campaigning and partnerships work. This role will also support MNMUK’s corporate communications work, specifically copywriting our core organisational materials, including board & annual reports.
Key responsibilities
Communications:
- Lead and deliver Malaria No More UK’s media strategy, including relationship building with media outlets, journalists and influencers to drive tactical, political and news media coverage.
- Lead on the development and management of pro or low bono partnerships with UK and global media organisations.
- Produce written media materials such as press releases, Q&As and spokesperson briefings.
- Lead and develop MNMUK’s corporate and campaign written materials such as donor reports, annual & board reports, fundraising applications and website copy, ensuring that we have a consistent and powerful style that aligns with our brand, values and creative content approach.
- Advise and support on media activity in other markets, including Kenya.
- Source and manage spokespeople for media and communications opportunities, working closely with our Head of Ambassador Relations & Creative Partnerships and our Strategic Communications and Engagement Manager.
- Support MNMUK’s Philanthropy and Partnerships team with media and communication support for our corporate partners, institutional donors, and philanthropic foundation partners, including monitoring partner media, developing joint communications, and representing the communications team at partner meetings.
- Act as a key representative of the MNMUK communications team in meetings and planning for our UK campaigning, ensuring other members of the communications team are brought in to support when needed.
- Build external relationships and networking within NGO and communications sectors.
- Keep abreast of trends and best practice in communications and horizon scanning.
- Media monitoring and reporting, including the sourcing and management of databases, platforms and other services to support our media work.
Strategy:
- Development and implementation of Malaria No More UK’s media work to support our UK and international strategies, including taking responsibility for media planning, reporting and management to allow monitoring of progress against plan.
Other Responsibilities
- Undertake any other reasonable additional duties as required by MNMUK.
Qualifications, skills and experience
Essential
- A proven track record of working with UK media to support advocacy campaigns for a range of UK and international audiences.
- A deep understanding and experience of political and news media in the UK.
- Exceptional copy writing skills for media and corporate communications products.
- Experience of working with partners and PR agencies to deliver strategic and politically salient media work in international markets.
- Experience of delivering media plans to support collaborative, multi-partner projects and campaigns.
- Experience of working as part of a multi-discipline communications team, integrating media plans alongside digital strategies and creative content.
- Team player, outstanding communicator and influencer.
- Strong influencing skills and the ability to assume leadership responsibilities and informed decisions as required.
- Demonstrable personal skills in creative thinking and new ideas.
- Project management experience in communications campaigns.
- Experience of cultivating and managing PR agencies and media partners.
- A deep commitment to our cause.
Desirable
- Experience of using high-profile individuals in media strategies and broader communications activities.
- Experience of working with global media and delivering media plans in other markets.
- Knowledge of the global health sector and experience of navigating the variety of stakeholders within it.
Key Qualities
- A “can do” attitude and team player with ability to think quickly, proactively and strategically.
- Practical and hands on, as well as strategic thinker with a desire for delivering communications that are driven by doing things differently.
- Prepared to approach this role creatively and non-traditionally as appropriate.
- A willingness and ability to travel overseas occasionally as required.
- We are seeking individuals who are committed to fostering a workplace culture that embraces fairness, kindness and respect towards their colleagues.
- High awareness of Diversity, Equity and Inclusion issues and practice.
MNMUK recognises the value of a team in which people from diverse backgrounds can introduce fresh ideas and contribute to delivering our mission to make Malaria No More. We welcome applications from candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age.
Staff Benefits Include:
- 10% employer pension contributions.
- 28 days’ annual leave plus public holiday days in the postholders country of residence.
- Private medical insurance may be available for non-UK residents depending on the postholders country of residence.
- Subsidised gym membership
- Fully flexible working opportunities
- Interest-free staff season ticket loan and bicycle loan schemes.
- Continuing personal development opportunities.
- Professional training & qualifications subsidy.
Application and Interview Process
To apply, please send your CV and a covering statement detailing how you fit the role and why you want to work for us. Please also indicate your current salary expectations in your covering statement. We value transparency and aim to offer competitive renumeration packages based on experience, relevant qualifications and market standards.
Closing Date: 3rd May 2024 – This vacancy may close early if we receive a sufficient number of applications. Therefore, we encourage interested candidates to apply promptly.
There will be a two stage interview process conducted via Microsoft Teams.
Unfortunately, due to the volume of applications we receive, we cannot provide individual feedback to unsuccessful candidates.
Please note that whilst we encourage all suitable applicants to apply, we do not offer compensation or cost reimbursement for any candidate throughout the process. We practice an equitable and inclusive recruitment process at all times.
This job description and person specification is a statement of requirements at the time of writing and is not contractual or exhaustive. It should not be seen as precluding future changes after appointment to this role and it may be amended over time in consultation with your line-manager and the Director.
The client requests no contact from agencies or media sales.
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The Talent Set are delighted to be working with a fantastic Women’s Health Charity to find their Health and Research Information Manager.
The charity offers a flexible working environment, with hybrid working between their London Bridge office and remote working.
The Health and Research Information Manager will be an experienced health education communications specialist, to take a strategic approach to our education work to deliver one of the charity’s key strategic pillars. You will be responsible for the overall management and delivery of the health education and research communications work. The post holder will work closely with the wider communications and campaigns team, as well as others across the charity to ensure that the latest evidence and research on women’s reproductive health underpins all the content that we produce. This includes information pages on our website, webinars, podcasts, social media videos and work on fundraising partnerships, as well as products such as the Employer Membership Programme.
Key Responsibilities:
· Develop a strategy for the delivery of our health education offering in line with organisational objectives and as part of our wider communications work.
· Lead on the planning and production of our health education content, including our online health information pages, webinars and educational videos.
· Develop and maintain systems for evaluating and measuring the impact of our educational work.
· Working with the wider communications and campaigns team, develop our new podcast offering for 2024.
· Work with research colleagues to keep up to date with our research portfolio and find the best ways to publicise our pioneering projects advancing women’s health research and the impact of completed programmes. This includes showcasing the work of future academic leaders in women’s health.
· Delivering impactful educational writing and research summaries by seeking out and distilling complex scientific information into engaging content that can inspire our supporters.
· Develop new information products aimed at engaging women in traditionally marginalised communities.
· Work with colleagues in fundraising on corporate partnership opportunities that have a focus on education and research projects.
· Reviewing and editing content and checking the scientific accuracy of information. This may include responses to enquiries from the public and fundraising content for philanthropic and mass marketing audiences.
· Form and maintain relationships with researchers and other relevant experts, including managing peer reviewer volunteers.
Person Specification:
· Experience of developing health information for patients and the public, ideally for a charity.
· Expertise in translating science and research into communications for a lay audience.
· Experience producing online assets for educational purposes, including video and familiarity with a variety of digital channels to promote them.
· Experience working on podcasts.
· Experience of working with agencies and freelancers to deliver projects.
· Excellent verbal and written communication skills, including the ability to translate complex scientific information into accessible content.
· Strong evaluation and reporting skills measuring performance and success.
· Ability to understand the engagement needs of different audiences and the ability to create content for them.
· Ability to build effective working relationships with colleagues, researchers and other stakeholders.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
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Employer - Kids
Location – This is a hybrid role with a requirement to flex the days available to attend face to face team meetings, partner meetings, pitches and events. The rest of the time the role will be home-based with the opportunity to use hot desks in central London. Occasional evening and weekend work will be required to lead on partnership fundraising and attend cultivation events as well as support the wider Fundraising and Engagement Team events and activities.
Salary – £27,600 pro-rata (£34,500 full time equivalent)
Hours – 28 hours per week (over four or five days)
Experience – Proven track record of corporate fundraising or partnership/ sales experience.
The Good Stuff/Benefits:
- 25 days holiday + Bank holidays
- Flexible working
- Colleague Wellbeing Programme
- A strong team culture where successes are celebrated together
- Enhanced Maternity and Paternity Pay
- Company events and socials
- Life assurance
- Employer Pension contribution
- Employee benefits portal
- Referral scheme with financial reward
- Employee Assistance Program- access to free counselling sessions and support
- Free, engaging and effective e-learning platform
- Family Friendly Leave Pay
- Bereavement Leave
Now is a great time to join Kids’ Partnership & Events team. We have recently refreshed our brand, launched a new website and are building our digital service delivery in order to reach at least 120,000 disabled children and young people by 2027. There is so much to engage potential corporate partners with.
At Kids our partnerships with external companies provide vital funding, awareness and pro bono support to enable us to achieve our mission to ensure that every child has the opportunity to play, learn, thrive and grow.
Reporting to the Head of Partnerships and Events, this is a key role with a responsibly to deliver on our plan to secure more strategic and transformational partners. A particular priority is multi-year partnerships where there is potential for growth.
In practice, this means proactively identifying and qualifying opportunities, cultivating and stewarding relationships and thinking creatively and strategically to develop compelling proposals. The successful candidate will be leading on proposal writing, pitches and representing Kids at new business meetings, pitches and events.
This role will focus on our new business pipeline ensuring we are effectively developing partnerships in support of our wider organisational strategy. The role will be responsible for securing national partnerships and the successful candidate will have experience of securing new partnerships and managing a diverse portfolio of accounts. They will have outstanding relationship building skills and excellent stakeholder management experience, both internally and externally.
If you are passionate about building a world where all kinds of kids have all kinds of opportunities, then we would love to hear from you.
Responsibilities:
- Building a healthy, robust pipeline of new business opportunities, to actively on-board new strategic partners.
- In collaboration with the Head of Partnerships and Events, refine and develop Kids’ proactive corporate prospecting approach, including improved ways of working with Kids’ service teams, with a view to increasing the sustainability of partnerships secured.
- On boarding new partners and leading on partnerships agreements and due diligence plus developing stewardship plans to ensure lasting mutually beneficial relationships.
- Delivering partnership activations and communications plans, collaborating with partners and internal Kids’ teams to identify key moments that will drive further engagement.
- Representing Kids at external partner and prospect events.
Personal qualities for the role of Corporate Partnership Manager:
Essential
- Demonstrate experience of securing new business and on boarding new partners.
- Account management experience evidenced through strong relationship building skills.
- Ability to manage relationships with stakeholders at all levels both internally and externally.
- Ability to manage and exceed income targets of at least five figures.
- Experience of negotiating and completing contractual agreements.
- Excellent verbal and written communication skills with the ability to adapt style to suit the audience.
- Passionate and enthusiastic about the mission and vision of Kids.
Desirable
- Experience of working with a CRM database to manage contacts and monitor success against a range of KPIs.
Our Mission & Strategy
We’re here for children and young people with special educational needs and disabilities, young carers and families. We create life-changing opportunities by providing a wide range of support. Together, we’ll empower disabled children to stand up for their rights.
Childhood should be a joyful time. But some children and young people living with special educational needs and disabilities are defined by what they cannot do.That’s wrong.
Every child should have an equal opportunity to play, learn, grow and thrive.
Because when the world says we can’t, kids say we can.
Our strategic plan will enable us to reach 120,000 disabled young people and their families, every year, by 2027.
We welcome applications from disabled people or people with lived experience of disability. We demonstrate our willingness to make reasonable adjustments to enable disabled candidates/colleagues to access and participate in the recruitment process (for example we make our adverts accessible, and where required/requested, will make application forms available in alternative formats, i.e. large print). Kids encourages applications from disabled people by offering any disabled person who meets the person specification an interview.
If required, support is provided to applicants to complete an application form. Our in-house Careers team will discuss what support we can provide.
KIDS is committed to safeguarding and promoting the wellbeing of all those who come into contact with our services. Our colleagues are trained to recognise and respond to safeguarding concerns. We work closely with families and other agencies to take all reasonable steps to minimise the risk of harm to children, young people and adults.
To fulfil our commitment to those we work with we observe safer recruitment and selection procedures and nurture a safeguarding culture which is open and transparent, where all concerns in relation to our people can be identified and spoken about openly and are dealt with promptly and appropriately. By identifying concerning, problematic or inappropriate behaviour early we aim to minimise the risk of abuse.
Please note KIDS Safer Recruitment procedures will include a DBS check and a Colleague Suitability Declaration where applicable. Within the DBS check there are two Barred Lists. The Children’s Barred List and the Adults’ Barred List. If you are added to a Barred List then it is against the law to work, apply for work or volunteer in Regulated Activity with children and/or adults. Therefore, we ask you not to progress with your application.
Equality, Diversity and Inclusion
We work to ensure that all of the Kids team:
- are committed to equality of opportunity, treatment and behaviour
- have equal access to employment, promotion and development
- have equal access to services
- have their needs considered as we develop services
This means that equality and human rights are:
- embedded in our business planning
- fully considered within our structures
- part of the personal development of all staff
The client requests no contact from agencies or media sales.
Actively Interviewing
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Community Engagement Manager (Maternity Cover)
- Salary: £37,565 per annum
- Contract Type: Fixed Term (12 months), looking for an immediate start
- Hours: Part Time, 4.5 days per week
- Location: Elephant & Castle, central London / Remote – team members must be willing to travel to London periodically and to attend ecosystem events around the country
- Responsible To: Co-Head of Programmes
- Application Deadline: Tuesday 30th April 9am
- Interview Dates: 1st Round – we’ll be hosting rolling interviews for suitable candidates, 2nd Round – w/c 13th May
Our Commitment to Equity
We believe everyone has potential. We are committed to increasing equity among business owners, and we want to do the same for our team. Research shows that some underrepresented groups tend to only apply for roles if they meet every single requirement. At Hatch we are interested in your future potential just as much as your past experience. So if you’re excited about this role but your past experience doesn’t tick every box on the job description, we’d love it if you went ahead and applied anyway.
And if this role isn’t quite ticking all your boxes but you like the idea of working at Hatch, please add your details to our careers mailing list to be the first to hear about new opportunities in future.
We want to ensure that our team represents a wide cross-section of society, and we know that means we have to make an effort to understand and accommodate different people’s needs. If you would require any reasonable adjustments to be made to support you to apply, interview or join the Hatch team please contact us.
Role Purpose
The Community Engagement Manager (Maternity Cover) role will be a critical piece of our Community Programmes team, which provides support to founders at every stage of their startup journey. The Community Programme offering includes a roster of events including panels, masterclasses and workshops, as well as mentoring and coaching opportunities, and peer-to-peer engagement opportunities. We work with an exciting range of partners across the private and third sectors to connect underrepresented founders to networks and capital that will help launch and grow their mission-driven businesses.
We are looking for a driven, process-oriented self-starter who is interested in a role that will expose them to a variety of activities across the Community portfolio. As the Community Engagement Manager, you’ll work directly with the Co-Head of Programmes to ensure the systems we need are in place to support the team to deliver their support offering and that we are constantly learning and evolving our programme offering from Founder feedback and engagement.
You’ll be responsible for developing and delivering programmes and events for the graduate community, as well as contribute to our community engagement strategy – helping us to set up new aspects of our programmes and collaborating with programme managers and coordinators across the portfolio to contribute to a more engaged community of entrepreneurs.
If this is the kind of job you would enjoy, you should join the Hatch team as our Community Engagement Manager.
Responsibilities
Graduate Community Engagement
- Maintain the community engagement strategy for enhanced engagement between founders and a more cohesive founder journey across all stages
- Maintain the end-to-end design and management of the founder experience in the graduate community platform (Circle)
- Helping founders to widen their networks and facilitate connections that can provide critical support and direction via our graduate community platform
- Work collaboratively across the Programmes team to ensure entrepreneurs who engage with Hatch are connected to the best programmes, resources and offers for them
- Maintaining a list of partnership perks for the community
- Understanding both founder needs and partnership opportunities and coordinate the creation of relevant resources, content and perks to meet these
- Attend ecosystem events and speak on behalf of Hatch, and engage the wider team in doing the same
- Helping to ensure consistent relationship management and communication with partner organisations
Programme delivery and development
- Reviewing existing insights and conducting research to refine existing and new peer-to-peer programmes for Hatch founders and graduates
- Engaging mentors, experts and facilitators, where applicable, to support with the leadership of peer-to-peer programmes
- Planning, facilitating and evaluating networking opportunities for founders to build and foster community engagement
- Developing and managing support opportunities for our graduates to increase their access to capital, contracts, and connections
- Working collaboratively with Marketing and Communications team to drive engagement through founder and graduate communication channels
- Managing the content strategy and maintenance of the Resource Hub, to ensure accessibility of content for founders outside of a cohort programme
Systems and administration
- Maintaining the KPI tracking system to record programme founder participation, feedback and learning outcomes
- Feeding into the development of a new CRM system to help us better manage our founder and partner relationships
- Supporting the development and maintenance of our calendar of activities, showcasing engagement opportunities to our founders and the public
- Reviewing and suggesting improvements and innovations to systems and implementing system changes
Monitoring and evaluation
- Supporting the collection and collation of feedback from volunteers, mentors and founders in order to monitor and improve participant experience
- Working with the Fundraising team to report on Community Programme KPIs, anecdotal feedback, and to support with the generation of case studies, for funder reports and fundraising pitches
- Collecting and analysing relevant data for the resources webpage, graduate community platform, as well as keeping up to date with any relevant tech updates and training required for monitoring the data
Other
- Gaining and maintaining in-depth knowledge and understanding of Hatch’s work, priorities and future plans and acting as a spokesperson for the charity when required
- Representing Hatch externally at speaking and networking opportunities
- Other duties that may be required from time to time as part of a small, dynamic team
Person Specification
- Excellent time-management and organisational skills
- Comfortable collecting and generating insights from data for reports
- Experience of working in a fast paced, complex environment, working collaboratively with a diverse range of stakeholders and project managing cross-departmental work
- Exceptional communicator, both written and verbal, and comfortable talking to a wide range of people
- Online community management experience would be desirable
- Creative problem solving skills: always looking for things to improve and suggesting ways of improving them
- Ability to work independently , as well as collaboratively with the wider team, and identify potentially more effective ways of working
- A passion to support and connect underrepresented founders to start and grow businesses that will have a positive impact in the world
- Strong interest in equitable and impactful entrepreneurship – experience as an entrepreneur yourself would be a bonus
- Strong understanding of the entrepreneurship ecosystem across the UK and the needs and challenges of entrepreneurs
Benefits
We care about our people and giving them the things they need to succeed, and we are passionate about Hatch being a great place to work.
We are a hybrid working organisation, and our head office in Elephant and Castle is available for anyone to work from as much or as little as they’d like. We provide all team members with a laptop for ease of use wherever you choose to work. Although we offer the flexibility to work from home, there are times when it is useful for us to get together in person for certain meetings and team days.
Our benefits include:
- Flexible working – work from home or in the office and at the times that work best for you
- 37 fully flexible holiday days (including the 8 UK bank holidays) in 2024
- 4 days per year paid time off to volunteer
- 4 wellbeing days per year
- Enhanced parental leave
- Enhanced sick pay leave
- Paid time off for dedicated learning and development opportunities
- Team Days/get togethers 3 times a year
- Access to Hatch programmes and events free of charge
- Employee Assistance Programme Health Assured
- Employee pension scheme
- Salary Sacrifice Scheme
- Cycle to Work Scheme
- Eye care scheme
- Interest free loans to purchase season tickets for travel to work
To Apply
Please note we are only able to accept applications from candidates who have the right to work in the UK.
In order to apply for this role, we ask all candidates to provide a CV, a cover letter and a response to the following bullet points by 11pm, 22nd October:
- What excites you about Hatch as an organisation and about this role in particular?
- How do your previous skills and experiences align with this role?
- What would you do in this role that would really make an impact?
- Where did you first hear about this opportunity?
We are only accepting applications via the portal which is accessible on our website. Please note – we will not consider applications unless they include a CV, a cover letter and respond to the above bullet points, and/or if they have not been submitted through our application portal.
If you have any questions or need any help with your application, please drop us a line (recruiters will be politely turned away).
If you apply, we will process your personal data for recruitment purposes only and in accordance with our Data Privacy Policy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Talent Set are delighted to be working with a fantastic Health and Women’s charity to find their Senior Health Information Manager.
The charity offers a flexible working environment, with hybrid working 2 days per week from their London office.
The purpose of Senior Health Information Manager is to ensure that all women, and their partners and families, have high quality up-to-date, evidence-based and inclusive health information for every stage of their pregnancy journey, including pregnancy loss if it happens.
Key Responsibilities:
· Overseeing a cycle of continuous improvement of all health information products.
· Using quantitative and qualitative evaluation methods to implement a framework to measure the effectiveness of health information products.
· Establishing a dashboard and reporting back to the Head of Information monthly on agreed KPIs.
· Owning the information review production schedule and responsible for the development and maintenance of all existing health information products. Establishing deadlines and monitoring the progress of information products.
· Owning the health information SEO strategy and implementation, ensuring that recommendations are followed to achieve maximum reach.
· Owning the PIF accredited publishing and review process, ensuring they are adhered to scrupulously, including taking ownership of processes, templates and guidance that support this.
· Convening and leading expert, stakeholder and service user groups in the development and maintenance of health information to ensure new and existing products are needed, relevant, evidence-based and user-centred.
· Commissioning freelance or agency help where required.
· Managing the information content budget,
· Managing product insight phases from brief development through to recommendations, including formative research.
· Ensuring all health and social care information is up to date, clinically checked, accurate and reviewed by relevant experts.
· Making diversity and inclusion considerations a high priority throughout all activities.
· Overseeing and managing the health information budget, making business cases for resource needed if necessary.
· Leading on internal communications, sharing progress across teams, training staff members and presenting projects and learnings to all staff.
· Analysing data on information usage, engagement and feedback to spot opportunities, make recommendations and prioritise work.
· Bringing together teams across the organisation, and externally if required, to deliver a project.
· Managing 1 content writer and editor.
· Supporting fundraising applications and fundraising teams where necessary.
Person Specification:
· Hands-on experience of managing the lifecycle of health information products.
· Experience of recruiting and managing multiple stakeholders.
· Experience of working within brand guidelines.
· Experience of managing website content using a CMS.
· Experience in a content editing/writing role.
· Experience of implementing SEO practices and writing.
· Experience writing for a wide range of audiences and formats.
· Experience managing delivery of complex digital products, such as apps or tools.
· Experience managing a busy publishing schedule.
· Experience of commissioning content and quality control of commissioned content.
· Experience of commissioning and overseeing user/patient insight and implementing recommendations.
· Experience of building accessibility and inclusion considerations into projects from the very start.
· Experience of managing products that require input from multiple external agencies.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Rape Crisis England & Wales works in partnership with three of our member centres to deliver the 24/7 Rape and Sexual Abuse Support Line. We lead on the digital infrastructure of the service, including the management of a Cloud Contact Centre and various internal systems used by Support Line operators and managers. The focus of this role is to manage and continually improve these digital products, working across the partnership to ensure that products meet the needs of the people that use them.
Membership Fulfilment & Production Manager
£40,000 pa plus excellent benefits
London
Permanent, full-time
Ref: TG4008
We’re looking for a print and fulfilment expert with proven relationship management skills to manage the delivery of our membership communications and campaigns, including the Tate Guide and Tate Etc. – the art magazine with the highest circulation in the world.
This is a fantastic opportunity to join the CRM & Membership team at one of world’s leading art institutions. This newly created role will be vital to achieving our ambitions to expand Tate’s audiences.
Our 140,000+ Members and 250,000+ email subscribers are incredible advocates for Tate, making up a large proportion of our visitors and providing crucial support for our galleries, helping fund exhibitions, new acquisitions and access to the collection.
Tate aims to be an artistically adventurous and culturally inclusive art museum for the world, working across our four galleries (Tate Modern, Tate Britain, Tate Liverpool and Tate St Ives), our digital platforms and our collaborations with national and international partners. At the heart of Tate is our collection of art, which includes British art from the 16th century to the present day, and international modern art from 1900 to the present day.
Our jobs are like our galleries, open to all.
Tate offers a range of benefits, including 25 days annual leave entitlement, rising to 27 days pro rata after 3 years of service; an extra day off for your birthday each year; a cycle to work scheme; opportunities for blended and flexible working; free access to Tate exhibitions and other museums and galleries; Life Assurance; and a ‘Defined Contribution’ pension scheme with generous employer contributions. Successful candidates who are already members of the Civil Service Pension Scheme or have recently left the scheme may be eligible to remain as members of this scheme instead.
Closing date: 22 April 2024
The client requests no contact from agencies or media sales.
Role Purpose
Are you a strong fundraiser with experience of corporate partnerships? Do you have an eye for new opportunities to grow income, and the ability to lead them with ambition? Do you have a drive to constantly improve the way we do things in a way that delivers a better experience for donors and partners? Are you passionate about creating mutually beneficial partnerships to empower underrepresented entrepreneurs and make the world a better place?
If you’ve answered yes to the above you could be our new Corporate Partnerships Manager, who will contribute to the Fundraising and Partnerships team in a new phase of innovation and strategic fundraising growth for Hatch. You will work closely with the Head of Corporate Partnerships to steward our key strategic partners and reach out to new potential partners.
At Hatch we are not limited by opportunities but by capacity. Demand for our programmes is greater than ever, from beneficiaries as well as from corporate and governmental partners. Over the past four years, we have made strides in developing our Fundraising income, pipeline and capabilities enabling us to rapidly pivot, innovate and capitalise on new funding opportunities. Our income has grown from £500k pa in 2019 to over £2m in 2023 and we’ve even been shortlisted for the Third Sector Fundraising Team of the Year 2022.
We have a strong track record in developing corporate partnerships and delivering against programmatic grants. We have multi-year partnerships with UBS, NatWest, eBay, Pizza Hut, Bloomberg and BlackRock to name a few. Working with our Head of Corporate Partnerships, we would see you building on this track record and personally taking the lead on creating and inspiring bigger, better and stronger partnerships.
You will also act as an ambassador and represent the charity externally, promoting the work of the organisation and developing productive relationships and partnerships with external stakeholders to secure greater commitment to the charity.
This is a fantastic opportunity to join a professional and energetic experienced fundraising team to learn from and grow with.
Responsibilities
Account Management/ Stewardship
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Supporting day-to-day stewardship of Hatch’s strategic partners including Pizza Hut, UBS, BlackRock and NatWest.
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Integrating closely with our Programme team to support the engagement of founders for corporate requests (e.g. founders at corporate opportunities/ supply chain/ stalls/ panels etc).
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Work closely with the Programme team to develop volunteering opportunities and reporting back to partners on staff engagement (for example Friendly Dragons on Demo Days).
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Lead on additional stewardship and cultivation events (Lunch & Learns, networking events, showcase events)).
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Review and support on corporate volunteer onboarding.
New Business
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Fully research potential prospects and identify new regional and UK wide partnership opportunities, targeting proposals and making the most of links to develop long lasting partnerships.
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Cultivate potential employer partners, using networking and commercial skills to make imaginative, accurate and timely partnership proposals and applications.
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Support Head of Corporate Partnerships in securing and growing each partnership’s financial contribution covering both a corporate charitable donation and launching new employee engagement/fundraising activities.
Reporting/ Comms
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Write compelling cases for support to engage and motivate new and existing funders.
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Manage Benevity and Donorbox for additional donations.
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Use Monday. com and other CRM systems to record all approaches and delivery.
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Ensure the invoice and impact reporting schedule is clear with written contract agreements in place.
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Support Head of Corporate Partnerships to move partnerships from ‘in year’ renewal to a secure multi year (ideally three) year commitments/ written agreement.
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Work with colleagues to collate and deliver accurate data insights and impact reporting and inspiring story telling collateral related to partnerships.
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Develop the brand ambassador pillar of the partnership, inspiring and engaging employees to want to volunteer and fundraise for Hatch Enterprise, delivering effective employee focussed events and content for corporate comms internal and external channels.
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Collate and share information for internal and external reporting purposes (i.e. sharing best practice, success stories).
Person Specification
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Superb networking and relationship management skills, evidenced by experience of New Business Development and Account Management, ideally in the charity sector;
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An excellent copywriter, with the ability to create compelling proposals which demonstrate the impact of our work and present a strong case for support to funders;
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Good knowledge of the UK corporate sector;
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Experience of prospect research, and with exceptional attention to detail;
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Analytical skills and the ability to see an opportunity, make a connection and seize the moment in relation to partnership building to meet mutual objectives;
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Efficient and accurate administrative and organisation skills;
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Good understanding and experience of working with corporate CSR, D&I, HR and commercial teams to build partnerships;
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An independent thinker, with the energy and organisational skills to manage different leads and work to tight deadlines;
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Ability to work effectively with others and in a team, to convene and facilitate stakeholders to collaborate on projects.
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Able to commit to evening and day-time events, predominantly in London.
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A can do attitude and approach.
Benefits
We care about our people and giving them the things they need to succeed, and we are passionate about Hatch being a great place to work.
We are a hybrid working organisation, and our head office in Elephant and Castle is available for anyone to work from as much or as little as they’d like. We provide all team members with a laptop for ease of use wherever you choose to work. Although we offer the flexibility to work from home, there are times when it is useful for us to get together in person for certain meetings and team days.
Our benefits include:
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Flexible working - work from home or in the office and at the times that work best for you
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37 fully flexible holiday days (including the 8 UK bank holidays) in 2024
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4 days per year paid time off to volunteer
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4 Wellbeing days per year
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Access to Hatch programmes and events free of charge
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Paid time off for dedicated learning and development opportunities
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Employee Assistance Programme run by Health Assured
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Team days/get togethers 3 times a year
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Employee pension scheme
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Salary sacrifice scheme
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Enhanced parental leave
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Cycle to work scheme
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Eye care scheme
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Enhanced sick pay leave
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Interest free loans to purchase season tickets for travel to work
Our Commitment to Equity
We believe everyone has potential. We are committed to increasing equity among business owners, and we want to do the same for our team. Research shows that some underrepresented groups tend to only apply for roles if they meet every single requirement. At Hatch we are interested in your future potential just as much as your past experience. So if you’re excited about this role but your past experience doesn’t tick every box on the job description, we’d love it if you went ahead and applied anyway.
And if this role isn’t quite ticking all your boxes but you like the idea of working at Hatch, please add your details to our careers mailing list to be the first to hear about new opportunities in future which you can find on our website.
We want to ensure that our team represents a wide cross-section of society, and we know that means we have to make an effort to understand and accommodate different people’s needs. If you would require any reasonable adjustments to be made to support you to apply, interview or join the Hatch team please visit our website.
The client requests no contact from agencies or media sales.
Hours: Part Time 21 hours to be worked daytime Monday – Thursday, days flexible. Some evening or weekend working may occasionally be required.
Contract: Permanent
Responsible to: CEO
Responsible for: None
Salary: £35,000 - £45,000 FTE DOE
Location: Hybrid – White House Community Centre, other Age UK Richmond locations, other community locations and wider locations as needed for the role. Some home working available in line with Hybrid Working Policy.
Are you interested in making a real difference to the lives of local older people? Do you want to put your skills to work with an established local charity?
Age UK Richmond upon Thames are a local independent charity supporting older people across the London Borough of Richmond upon Thames. We provide a wide range of useful and well utilised services designed to improve wellbeing and enhance independence. Our friendly and committed team of 45 staff and 100+ volunteers support around 4,000 local older people each year.
We have created this new role within the charity, as we look to the future. The population of Richmond upon Thames is expected to continue to grow older over coming years. New generations of older people will have different needs and expectations for us to respond to in partnership. Our local health & social care partners will need us to find new ways of providing support that will reduce pressure on them. We will also need to adapt to a more challenging financial environment. This challenging but rewarding new position has been created to help us respond to some of these challenges and opportunities.
We are looking for an excellent communicator, strategic thinker and relationship builder with significant development experience. A proactive, flexible and positive approach is also essential, with a keen interest in improving the lives of older people at a local level.
The role will include:
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Leading on development focused projects, often working in partnership
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Helping shape and deliver against the organisations new 2025 strategy
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Researching and developing fundraising proposals for sources such as trusts & foundations
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Identifying opportunities for development and innovation
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Representing the organisation and building partnerships
The full job specification is available separately. Please click apply to be taken to our website for full details, and how to apply. Closing date for applications is 9 a.m. on Monday 15th April 2024. Interviews will take place on Monday 22nd April 2024.
The client requests no contact from agencies or media sales.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
We’re looking for someone with excellent bilingual communication skills (Welsh and English) with great news sense, demonstrated through utilising bilingual media outlets in Wales, and a sound knowledge of Wales and UK media.
About the role
You’ll co-develop and implement an inclusive bilingual media and communications programme across traditional, digital and social media and maximise our messaging and campaigning impact in Wales through powerful communications.
You’ll build a sustainable team of proactive volunteers affected by Parkinson’s to energise our communications through their personal stories and participation in communications work.
What you’ll do:
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Manage, monitor and report on the bilingual web pages and Facebook page for Wales
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Maximise coverage for campaigns and fundraising communications in Wales, and produce creative content, including video
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Research and ‘sell’ stories to maximise coverage, involving people affected by Parkinson’s
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Provide Welsh language media interviews
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Conduct media and social media training for staff and volunteers and produce media briefings to support interviews
What you’ll bring:
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Experience of interviewing and case study collection within sensitive topics
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Ability to build effective relationships with colleagues, the media and stakeholders in Wales
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Ability to work co-productively with people affected by Parkinson’s
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Ability to prioritise, work under pressure and enable others to meet challenging deadlines
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Willingness to participate in the Media and PR out-of-hours on-call cover, and the ability to work flexibly, from home, as member of a dispersed team
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held week commencing 13 May 2024.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about education and ensuring everyone has the opportunity to fulfil their potential? If you’re knowledgeable in the field of digital skills and able to facilitate engaging, in-person sessions for adult learners, we’d love to hear from you!
The adult learning tutor will be based at our thriving office in North Kensington and will have responsibility for working both individually and as part of the Adult Learning team to plan and deliver the Adult Learning programmes.
About Nova
Based in North Kensington since 1983 and serving its poorest wards and those of surrounding London boroughs, Nova works with individuals from marginalised and disadvantaged communities who are looking to develop their potential and achieve a better future for themselves. Nova brings about real and lasting change in people’s lives by addressing every person as an individual and seeking out ways to best support that person to reach their goals. We endeavour to help every person that comes to us who is motivated and committed to improving his or her life.
Reaching 2,000+ people each year, we:
• Develop knowledge, education and confidence
• Connect diverse groups
• Provide opportunities
Our work, operates on 2 levels:
• Grassroots Community Support – including responsive actions (e.g. Grenfell, COVID-19), adult education, IAG, family programme and volunteering
• Wider Reaching Dialogue Events and Influencing – focusing on challenging stigma,
prejudice and inequality – working with individuals, organisations, networks and decision
makers to move through conversation to action
Purpose of role
We are looking for an enthusiastic and experienced tutor who will be able to design and deliver high quality learner-centred teaching, learning and assessment experiences to our adult learners. The role will encompass both the development and delivery of Essential Digital Skills, ICT User Skills and Digital Skills for the workplace qualifications at entry level to level 1, supporting and enhancing the lives of people in the local community.
Duties will include:
-- to work as a member of the Adult Education Team, planning and delivering high-quality teaching and learning sessions, workshops, and tutorials in line with the curriculum requirements and the needs of individual learners, ensuring learning objectives are met;
-- to carry out and keep records of initial and diagnostic assessments, identifying areas for improvement, tailoring teaching and learning methods and resources accordingly;
-- to develop differentiated Individual Learning Plans with students, monitor and track learners’ progress, providing regular feedback and strategically addressing areas of weakness;
-- to collect, present and maintain feedback forms, samples of learners’ work, samples of formative and summative assessments, termly figures (progression routes and achievement grids), and end of course reviews;
-- to prepare groups of learners for accredited assessment and non-accredited assessment (RARPA), mark assessments and take part in internal moderation and/or consultation meetings with the line manager;
-- to maintain course files and submit accurate data on attendance and achievement within agreed deadlines;
-- to be familiar with and understand the necessary regulations and legal requirements, including Safeguarding Adults, Equal Opportunities, Health & Safety and Working with Vulnerable Groups;
-- to undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
You need to have:
-- the right to work in the UK;
-- level 3 or above subject specialism qualification, such as IT User Skills;
-- a teaching qualification suitable for working in adult learning sector (PTTLS, DTLLS, PGCE or DET);
-- practical work experience in the ICT/digital sector;
-- experience of teaching adult learners, being able to manage mixed groups of learners;
-- experience of planning, monitoring and evaluation of courses;
-- experience of setting differentiated targets, assessing and recording progress, and maintaining course files;
-- understanding of cybersecurity principles and practices to impart essential knowledge to students;
-- awareness of and commitment to the safeguarding and promotion of welfare of vulnerable adults, according to the charity’s ethos;
-- a flexible approach to work and be able to work flexibly throughout the week/over the year by prior agreement.
Please submit your CV and cover letter outlining why you would like to work with us and how your knowledge and experience meets the person specification.
Shortlisted candidates will be invited to a panel interview.
Applications without a cover letter will not be considered.
We will be doing rolling recruitment for this role, so we advise that you submit an application as soon as possible. We will close the recruitment once we have found a successful candidate.
28-35 hours per week (part time and compressed hours considered)
About the role
Parkinson’s is the fastest growing neurological condition in the world. It affects over 153,000 people in the UK. So we urgently need new treatments, more support for people living with the condition and more funds to find a cure. In the last 50 years, we’ve invested more than £100 million in cutting-edge research to uncover the causes of Parkinson’s. We believe we’re close to finding a solution. But not close enough. That’s why we need more people like you!
You’ll be at the heart of our annual iconic campaign to maximise the positive impact from World Parkinson’s Day, in April every year, to ensure the delivery in the most efficient, impactful and relevant manner to both our core audiences and throughout the charity.
You will communicate with and coordinate colleagues across multiple teams in the charity and in the Parkinson’s Community in the shared purpose of inspiring the Parkinson’s community to support the campaign and engage with our charity. It will involve high profile brand awareness activity, digital, social media as well as local community involvement and fundraising initiatives to further establish the charity as the ‘go to’ for people with Parkinson’s, those who support them and our supporters.
You’ll bring skills gained in campaign and project management and support the evaluation of the previous campaign to inform development of new activity, help colleagues and supporters understand its impact and embedding key insights / learning.
This is a fixed term contract for a duration of 7 months
What you’ll do:
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Operationally plan and project manage the WPD campaign, leading on preparatory work and building systems and processes to ensure its success.
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Prepare project plan and help align activity with existing BAU and other strategic campaigns in the External Relations Directorate and the Studio
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Work with the Campaign Strategy Lead to define wider KPIs to measure the campaign’s success, identify opportunities and manage risks.
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Build knowledge of and commitment to the campaign with key teams and with the senior leadership team and trustees. Provide feedback to colleagues, communicating project learning and celebrating successes
What you’ll bring:
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Experience of planning and project managing charity campaigns. messaging frameworks and multi-channel communications (or similar complex projects), leading to achievement of goals and targets.
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Highly organised and able to manage a range of activities across different teams, encouraging and motivating colleagues to support the project goals and creating compelling project updates and reports.
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Excellent interpersonal skills and confident working with key stakeholders at many levels within the charity.
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Knowledge of key fundraising and charity disciplines, including experience of digital marketing and engagement.
This is an exciting time for Parkinson’s UK and we would love you to join us!
We are committed to being flexible in our roles and would consider part time working/ reduced hours and compressed hours. Please specify in your supporting statement if you are interested in a specific working pattern.
Please apply through our careers portal on our website via the apply button, with your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.
Interviews will be held 2 May 2024
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.