Shannon Trust is a charity operating across England, Wales and Northern Ireland, supporting thousands of people in prison each year to transform their lives by unlocking the power of reading. We inspire and train prisoners who can read to teach prisoners who can’t.  2020 was a year of adaptation brought about by COVID19 – we revised our delivery model and now, in 2021, we want to develop much further.  To support this, we are now recruiting to new roles and are seeking proactive, committed, and enthusiastic applicants to join our team and help us continue our journey.

This role will lead the piloting of our community provision across Hertfordshire, Esex & Suffolk.  You’ll work closely with a handful of agencies and prisons, testing the delivery of our reading programme outside of the prison environment.  You’ll be an excellent relationship builder, confident in the management and training of volunteers, and able to problem solve. A proactive self-starter, you’ll bring your experience of community projects and will relish the opportunity to develop and deliver new programmes, seeking learning and innovation through the lifetime of the pilot.  Leaders, team players, those CJS savvy and familiar with digital business tools should apply.

Shannon Trust is a charity operating across England, Wales and Northern Ireland, supporting thousands of people in prison each year to transform their lives by unlocking the power of reading. We inspire and train prisoners who can read to teach prisoners who can’t.  2020 was a year of adaptation brought about by COVID19 – we revised our delivery model and now, in 2021, we want to develop much further.  To support this, we are now recruiting to new roles and are seeking proactive, committed, and enthusiastic applicants to join our team and help us continue our journey.

Working closely with prisons, volunteers and mentors, this role will lead the delivery and development of our prison-based programme across South West England and Wales, maximising opportunities for people in prison to learn to read.  You’ll be an excellent relationship builder, confident in the management and training of volunteers, and able to problem solve.  We want to hear from applicants who can lead, be a team player, with knowledge of the criminal justice system (CJS) and who are comfortable with the use of digital business tools.

Use your experience and skills to make a difference for people with dyslexia and dyscalculia by joining our growing team.

We are looking for a part-time Helpline & Support Services Manager to improve and enhance our helpline and support services to deliver prompt, effective information and guidance.

This is an exciting opportunity to join the British Dyslexia Association, the charity that is the voice of dyslexic people. The successful candidate will join our team and manage the growth and development of our helpline and pilot new support services, to increase our impact for people with dyslexia and dyscalculia.

The Helpline & Support Services Manager will be responsible for developing the British Dyslexia Association helpline and trialling new ways for us to support and advise people with dyslexia and dyscalculia. Our well established and much valued helpline sees many incoming calls and emails every day, and this role will work with a colleague and our helpline volunteers to embed efficient ways of working.

We are contacted every day by people in need of help or advice, including parents whose children may not be getting the support they need at school, or employees whose workplace has not made reasonable adjustments. We offer expert advice and empathy, to help our callers access the support they need. This role will ensure that everybody with dyslexia has somewhere to turn when they need help. 

About you

We are seeking a candidate with expertise in dyslexia, who understands the challenges that people face at different stages of life, and how to overcome societal barriers. Dyslexia is a recognised disability but we want everyone to understand the advantages of thinking differently. Our support services focus on empowering individuals to make positive change happen.

You will need good knowledge and understanding of dyslexia and/or neurodiversity, including children/education/SEND.

As the charity moves into a new era, you will be at the heart of positive change.

To apply

Please view the Recruitment Pack for full details of this position. We invite applications with an up-to-date CV and cover letter explaining how your skills and experience match our requirements, and why you would like the role.

CLOSING DATE: 12 Noon, Monday 8th February 2021

Interviews will be conducted remotely, week commencing 15th February 2021

Please note: as we expect post Covid to have regular visits to our Bracknell office in Berkshire, applicants should live a reasonable distance, around 1-2 hours max travelling time.

Work as part of a diverse and expert team, delivering a range of exciting projects to improve the lives of people experiencing mental health problems

This is a fantastic opportunity to join Mind’s Digital team at an exciting stage of our development.

You will work as part of the Digital Platforms team, responsible for development and UX across Mind's digital platforms, including the Mind website. The site received over 15.9 million users in the last twelve months, and provides critical support and advice to people experiencing mental health problems.

Within this role, you will be responsible for managing a range of digital projects, providing expert consultancy and support and collaborating with internal teams, Local Minds and external agencies to deliver high quality products.

Mind’s digital channels and platforms play an essential part in our delivery of high-quality information and support and our engagement with campaigners, fundraisers and supporters. We are supportive, passionate about mental health and champion our user experience and co-design.

In order to be successful in this role, you will have demonstrable experience of a range of digital development projects, from objective-setting to delivery and evaluation.

With experience of close working with external agencies, ideally in a digital development environment, you will also be familiar with providing consultancy and support to a range of stakeholders, working with them to prioritise objectives, and define technical requirements.

In addition, we require the successful candidate to have a good understanding of agile project management, and the ability to demonstrate experience of working with content management systems. Excellent time management skills are also important, including managing multiple projects simultaneously.

Mind is the leading mental health charity in England and Wales. We’re here to make sure that everyone with a mental health problem has somewhere to turn for advice and support.

Closing Date 13th January 2021

Please refer to the Job Description whilst completing your application.

Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.

Mind is an equal opportunities employer

Digital Culture Assistant

(Time to Shine Leadership Programme)

Fixed Term 12-Month Contract

Full Time - 5 days a week

£19,747 p/a

The London Irish Centre is the Irish Heart of London. Our Mission is to empower and enrich lives through Irish community and culture.

We are looking for a Digital Culture Assistant to help us deliver an eclectic, community focused programme for 2021 and beyond. The ideal candidate will have an interest in learning and adapting to the ever-changing digital tools used to deliver culture, education & heritage to our community.

You will work within a small, experienced team who have previously delivered large scale events and fundraisers featuring celebrities & musicians like Ed Sheeran, Niall Horan & Dermot O’Leary.

Since March 2020, the majority of our culture, education & heritage has taken place online. The post-holder will be expected to combine working from home with working on-site when government guidelines allow in the future.

The role is funded by the Rank Foundation’s Time to Shine leadership programme which was established to enable individuals with the right skills mix, talent and work ethic, the opportunity to experience a 12-month paid leadership and development placement in a charity. Candidates must be unemployed or underemployed (not having enough paid work or not doing work that makes full use of their skills and abilities).

The deadline for applications is 9am Monday 25th January 2021.

Staff Benefits:

• Free tickets to LIC core cultural programmed events (subject to availability and may not apply to fundraising events and partnership events at external venues)
• 50% discount on LIC education courses (subject to availability)
• 20% staff discount at the LIC shop and 10% staff discount a the LIC bar
• Mindfulness App membership
• Access to an Employee Assistance Programme with Health Assured
• Cycle to Work Scheme
• Tech Scheme
• Team socials and activities

The London Irish Centre is a London Living Wage and Equal Opportunities employer.

We actively encourage applications from diverse backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We encourage BAME and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and all opportunities provided by the LIC. Whilst our offices have some barriers to access, we are taking steps to resolve these, and in the meantime continue to encourage interest from applicants who require reasonable adjustments within the workplace.

This is a fantastic opportunity for an individual to join a forward-thinking charity and help achieve our exciting growth ambitions. We are looking for someone who lives, breathes, and sleeps data analysis along with strong experience of delivering reports, analysis and insight that drives change within a digital marketing function.

Brain Tumour Research is an influential, game changing, intelligent and focused charity embracing its fantastic supporter base across the South East of England, where this role is based. Brain Tumour Research is determined to continue its growth trajectory in the UK. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK

Digital Marketing Analyst
Location: Head Office in Milton Keynes (or remote working in line with government guidelines)
Salary: C. £32k
Full Time – Permanent

Reporting to the Head of Digital Marketing, you will be responsible for:

• Managing, developing and enhancing KPIs and reporting on all digital marketing goals using Google Analytics, CRM data and other tools where applicable
• Tracking, monitoring and analysing specific data sets that support the digital marketing function.
• Making recommendations and identifying opportunities across all digital marketing activities including audiences, targeting, messaging, channels, content and journey.
• Driving efficiencies in reporting to ensure time is used effectively to focus on analysis and insight that deliver gains in performance.
• Conducting regular competitor and sector analysis to help inform our strategy and tactics
• Managing the tracking capture strategy ensuring tracking is comprehensive and accurate
• Determining the most effective digital infrastructure to maximise analysis, insights, and performance.

Closing date: Sunday 24th January
Early applications are encouraged and interviews will commence before the closing date if and when suitable candidates are identified.

Please click the apply button and send your CV with a covering letter, demonstrating why you are a suitable candidate, how you could add value to our organisation and detailing your current salary. 

No agencies, please.

***Senior Public Fundraising Manager***

Scope of the role

This role is responsible for the strategic development of the Public Fundraising portfolio, covering Individual Giving, Legacies, In Memory, Events and in time our fledgling Community programme.  It is an exciting time to join our team, with huge potential for the right person to come in and develop a new audience led approach to Public Fundraising, based on data and insight.  We’re keen to do more digitally, and aren’t afraid to test and learn.  

Core Duties & Responsibilities

• Lead on the development and delivery of SeeAbility’s Public Fundraising strategy, in order to meet agreed financial targets and KPIs.
• Use a range of direct marketing channels and techniques to recruit and retain supporters across multiple products, including cash, regular giving, lottery, events, legacies.
• Responsible for ensuring efficient and effective Supporter Care is carried out by the team, and building good relationships with supporters to maximise income generation.
• Develop and deliver high-quality, creative and effective new fundraising products and initiatives, and drive forward innovation in digital fundraising.
• Develop and oversee SeeAbility’s supporter journey, using data analysis and insights to ensure the effective stewardship of supporters.
• Lead and manage the Public Fundraising Team, developing talent, and creating a high performing team who work closely with colleagues across the organisation.

A full Job Description is enclosed.

Who are you?

You’re a talented fundraiser with proven experience of developing and implementing a fundraising strategy across individual giving and ideally one of either legacy, in-memory, or community fundraising programmes.  Your direct marketing skills are excellent, and you’ll have a proven ability to successfully apply these to a range of products and audiences in order to increase income.  You are audience led, and make decisions based on the right thing for them, not you. Ideally, you’ll also have experience of managing either third party or owned events, and genuinely care about giving outstanding support to your participants in order to generate more money for SeeAbility.

You’re a people person, able to build great relationships with supporters, colleagues and suppliers alike.  You’ll be familiar with using relational databases, and enjoy getting to grips with data, numbers and processes, and be able to interrogate and communicate complex financial or data analysis to a range of audiences.  You’ll be passionate about creating a strong team around you, willing to flex and support each other and their colleagues, and able to develop the talent your team has.  We’re a small team so you’ll also have a ‘can do’ attitude, and be willing to give things a try.

Salary: £42,000 - £45,000 subject to experience

Benefits:

• 25 days annual leave plus bank holidays
• Fully paid mandatory/statutory training
• Leadership Development Academy and talent programme
• Annual Excellence Awards to celebrate outstanding work
• Long service awards to recognise loyalty and commitment
• Life events: leave for when you need it the most
• Rolling pay reviews and commitment to pay competitive rates of pay
• A competitive pension scheme
• Season ticket loans
• Life assurance twice annual salary
• Cycle to work scheme
• Discount gym membership
• Health care cash plan
• Employee Assistance Programme for support in times of need
• Eye care vouchers
• Opportunities throughout the year to visit services, meet colleagues and people we support

We are seeking 2 Data Managers to provide insight and reporting on performance and quality across our programmes. This will involve collaborating to develop data recording systems for the activities, running regular reports and working together with managers to communicate information to delivery teams. The Data Managers will work closely with Quality Assurance and the Programmes team with one post reporting in to QA and the other in to the Education team. sit in and work collaborative with colleagues in the Programmes Team.

The successful candidates must be self-starters who enjoy working within a busy team. You will have opportunities to find creative ways to communicate data and be part of a dedicated team. YGAM has seen a successful period of growth, making this an exciting time to join our dedicated team.

These posts are full time with a starting salary of £27,375 per annum (plus a London Weighting allowance of £2,800 if applicable), with the potential to rise based on performance.

To apply please email a copy of your CV and a supporting statement of no more than two pages, outlining how you meet the Person Specification for the role. The closing date for completed applications is noon on 8th February 2021.

Successful applicants who make the shortlist will be asked to attend an interview, which is planned to take place on Thursday, 11th February. Please make sure you can attend this selection day before applying. YGAM are proud to be recognised as an Investors in People organisation, guaranteeing you a purposeful job with plenty of training and career opportunities.

Good luck with your application and thank you so much for your interest in our work. If you would like to arrange an informal conversation about this post please download the application pack to see contact information or visit our website for full details.

Landscape Research Group is a UK based charity with a global reach supporting landscape-related studies and research.  LRG is a worldwide community committed to the promotion of landscape research, its communication and its use.

We are seeking an experienced Comms and Membership Manager.
The position is part-time (flexible hours) and home-based.
Experience with Wordpress, CRM and social media promotion is required.

Main Roles

• Comms - maintain LRG's websites, develop digital resources, implement LRG's comms strategy
• Membership development - support a growing community with particular interests in landscape, history, ecology, arts, architecture and policy
• Events organisation - online, in the UK and abroad

More information about LRG is available on the website and our Landscape Exchange.

Position: Volunteer Engagement and Communication Manager
Type: Full-time (35 hours per week), permanent
Location: Flexible
Salary: £40,002 - £45,455 per annum plus excellent benefits
Salary Band: Band G, Level 1
Department: Community Networks

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

The role of Volunteer Engagement and Communication Manager sits within our new Community Networks team.

This exciting role will lead the Engagement and Communication team, ensuring that we have a programme of engagement and communication across our volunteer network, using all appropriate channels and developing a two-way dialogue, ensuring volunteer voice is heard, and that our volunteers understand our work, their roles, and have the skills and knowledge they need to succeed.

The post-holder will ensure that our communication with volunteers is coordinated, and that the volume, content and tone of communication is appropriate to volunteer and organisational needs.

The post holder will have experience of:

• working alongside end-users in the coproduction of services or activities, and a commitment to the principles of coproduction
• developing and implementing business plans across a team
• writing and editing copy to inform and inspire within a communication or customer relations environment
• delivering well designed training programmes that motivate and develop others

We offer 35 days annual leave (including bank holidays), travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our new 5 year strategy.

Part of this exciting transformation will include an office move from our current National Centre in Cricklewood, NW London to a different location in London. We are currently defining where and what type of accommodation this will be and we really want our staff to be involved in that decision.

Closing date: 9am on Friday 22nd January 2021

PLEASE PRESS THE 'APPLICATION DETAILS' BUTTON FOR MORE INFORMATION ON HOW TO APPLY.

We are committed to promoting equality and diversity. 

No agencies please.

We’re looking for a Research and Business Development Manager who will establish a new business development relationship with public sector partners. This will be done using an ‘invest to save’ service model and on the basis of an equal partner relationship for service delivery, already endorsed by local public sector leaders.

The aim of this post is to improve outcomes for residents of all ages through increased engagement of the Harrow Voluntary & Community Sector (VCS) and the Harrow Integrated Care Partnership (ICP).

Outcome Measures

1. ICP workstreams observe the VCS more effectively embedded into referral pathways via better system collaboration.
2. Public sector partners report benefits of amplified communications with VCS and citizens engaged via VCS organisations.
3. Case examples of VCS addressing barriers to access for most at risk citizens via new engagement strategies
4. Case examples of VCS delivering more early interventions via new integrated working.

Key Responsibilities:

Representation

1. Create and oversee a transparent process to select two VCS representatives to work with the Senior Responsible Officers (SRO’s) for each of the ICP workstreams.
2. Train and mentor VCS representatives as required to be effective in advocating and influencing change.
3. Provide support to the VCS representatives to engage with the wider VCS sector to incorporate their views and expertise in the ICP workstreams.
4. Facilitate ways for VCS organisations to empower Harrow citizens to co-produce service development.

Business Development

1. Collaborate with SRO’s and VCS partners to develop business cases for VCS to contribute both improved patients outcomes but also through an ‘invest to save’ model for system financial sustainability. 
2. Maintain good market intelligence and networks such that VCS partners obtain timely notice of any bidding and tendering opportunities.
3. Collate best practice to evidence how prevention can improve patient outcomes and reduce health & social care costs
4. Work with VCS partners to co-ordinate and support the production of clear impact and cost benefit modelling.
5. Provide management and oversight for the completion of bids in accordance with the governance processes of each partner to ensure submitted to a high standard and to deadlines.
6. Lead and / or support selected bidding opportunities undertaking the research and completion of expressions of interests (EoI), pre-qualification questionnaires (PQQ), invitation to tenders (ITT) and proposals as required.
7. Work with VCS organisations to ensure they meet NHS contractual regulatory requirements and are able to collect monitoring data in line with the NHS requirements.  
8. Advocate for co-production and alliance contracting models of VCS commissioning and business development.

Communications & Engagement

1. Create a programme of communication, education and engagement with NHS, Council and VCS colleagues so that there is increased mutual understanding, cooperation and collaboration.
2. Promote existing channels for public sector professionals to access user-friendly information about VCS services and develop new solutions as needed.

Other duties

1. Establish, manage and report to a steering group made up of VCS, NHS and Council staff.
2. Develop an annual workplan and project management tools to track progress for reporting.
3. Develop a monitoring and evaluation system to capture evidence against outcome measures and to enable shared learning.
4. Use the above to create a business case for continuation of this programme.

Personal Specification:

Essential

Experience

• Experience of developing and implementing business cases.
• Experience of working with VCS partnerships to co-ordinate funding applications, contracts or business cases.
• Experience of training or mentoring
• Experience of engagement with senior public sector managers and their governance structures to influence service/policy change
• Experience of working within NHS commissioning and procurement frameworks
• Track record in writing successful EoI, PQQs and ITT’s
• Experience in research and establish evidential links to support proposals, with the ability to quickly sift and analyse data.
• Experience of writing effective marketing communications.

Skills/Abilities

• Excellent computer skills (including Google’s Online Software) and digital working skills (eg Zoom, MS Teams)
• Excellent written and verbal communication skills, with and ability to simplify complex information
• Ability to develop strategic partnerships built on mutual understanding, transparency and trust 
• Analytical skills and attention to detail, producing appropriate, accurate, high quality written work within often challenging word limits and bid deadlines
• Ability to work in partnerships and to extract accurate, high quality information from all partners in order to produce compelling and competitive bid/proposition content
• Excellent project management skills and ability to prioritise competing demands
• Excellent interpersonal skills
• Enjoys working with a small team
• Proactive and able to self-manage

This job role can be requested in large print.

Application Process

Please email both:

• a Cover Letter explaining how you meet the Key Responsibilities.
• a CV which outlines your career, ideally related to the role.

If these documents are not received we will not be able to progress with your application.

We will not chase you for any of these documents. 

Position: Policy, Public Affairs and Campaigns Manager
Type: Full time (35 hours per week), permanent
Location: Scotland Office, Ratho (currently home-based)
Salary: £33,885 - £39,276 per annum plus excellent benefits
Salary Band: Band F, Level 1
Department: Policy, Public Affairs and Campaigns

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

We are looking for an enthusiastic, experienced individual with experience of shaping policy and ability to communicate the position of the MS Society in Scotland to a wide range of audiences and develop its profile.

As a member of the management community, you will influence and implement the MS Society’s direction of travel in Scotland.

You will mobilise the Scottish MS Community to make a powerful case for continued improvement in the treatment, care and support of people living with MS.

Working with the wider Scotland team you will be outcome focused and deliver tangible results.

This is a fantastic role for someone who understands the political and policy environment in Scotland and enjoys taking a strategic and operational lead.

We offer 35 days annual leave (including bank holidays), travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our new 5 year strategy.

Closing date: 9am on Monday 25th January 2021

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We are committed to promoting equality and diversity. 

No agencies please.

Position: Special Events Manager
Type: Full-time (35 hours per week), permanent
Location: MS National Centre, London (part time office-based, part-time home-based) – currently home-based
Salary: £38,506 - £43,897 per annum plus excellent benefits
Salary Band: Band F, Level 2
Department: Special Events

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

Are you an experienced, confident and articulate events manager looking for a fantastic opportunity develop a successful Special Events programme?

The MS Society is delivering some of the most exciting Special Events in the UK and we are seeking a talented and enthusiastic individual to join us as Special Events Manager.

Our programme of events has grown rapidly over the past few years and is focused on delivering high quality and high profile fundraising and cultivation events, for a philanthropic and corporate audience. The programme includes both small and large scale events, with a previous event raising £1 million net. We have worked at venues such as the Southbank Centre and St Paul’s Cathedral.

We work with Event Committees, celebrity supporters and a highly committed Appeal Board to deliver events, which brings together high-profile, engaged and well-connected individuals passionate about the cause and our ambitious plans for the future.

We offer 35 days annual leave (including bank holidays), travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our new 5 year strategy.

Part of this exciting transformation will include an office move from our current National Centre in Cricklewood, NW London to a different location in London. We are currently defining where and what type of accommodation this will be and we really want our staff to be involved in that decision.

Closing date: 9am on Monday 25th January 2021

PLEASE PRESS THE HOW TO APPLY BUTTON FOR MORE INFORMATION.

We are committed to promoting equality and diversity. 

We would be grateful if you could complete the equality and diversity monitoring form and submit it with your application.

No agencies please.

Position: Business Systems Manager
Type: Full-time (35 hours per week), permanent
Location: Flexible (with occasional requirement to visit our London office)
Salary: £43,638 - £48,182 per annum plus excellent benefits
Salary Band: Band G, Level 2
Department: Information Systems and Governance

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

The role of Business Systems Manager sits within our new Information Systems and Governance team. This team works with colleagues from across the organisation to manage our key Business Systems.

The role is responsible for the delivery and support of our key Business Systems and processes with a focus on Fundraising/Marketing, HR and Finance and will also take the lead in the development of Microsoft Organisation business tools including Sharepoint, Teams, ZenDesk etc.

We are looking for candidates with strong experience of:

• managing and administering Dynamics GP
• managing HR systems
• implementing new accounting and HR systems
• implementing new system processes

We offer 35 days annual leave (including bank holidays), travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our new 5 year strategy.

Part of this exciting transformation will include an office move from our current National Centre in Cricklewood, NW London to a different location in London. We are currently defining where and what type of accommodation this will be and we really want our staff to be involved in that decision.

Closing date: 9am on Monday 25th January 2021

We are committed to promoting equality and diversity. 

No agencies please.