Digital Engagement Officer Jobs in Bloomsbury, Greater London
INTRODUCTION TO GIRLS NOT BRIDES
Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1,400 civil society organisations in over 100 countries working in partnership to end child marriage.
Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women, and their communities.
INTRODUCTION TO THE ROLE
Girls Not Brides is seeking an experienced digital communications professional to manage the Girls Not Brides website in English, French and Spanish, including website development, maintenance, continuous improvement planning, infrastructure, architecture, and user journey. You will be responsible for implementing a website improvement project and a new members area. This role will also be responsible for developing and producing performance data, evaluation, and reporting across our digital channels. We are looking for someone who has a passion for managing websites, using data to improve performance and engagement, and using digital platforms to drive movements. The successful applicant will support across our digital channels. This role sits in the Communications Team and reports to the Communications Manager. You will work closely with external website developers to deliver a website that showcases Girls Not Brides and our role as the global movement to end child marriage.
KEY RESPONSIBILITIES
Girls Not Brides website (70%)
- Lead the development and implementation of the website improvement strategy and project plan, with support from the Communications Manager.
- Recommend and manage changes to the website architecture, front-end design, features, integrations, and user-journey improvements.
- Manage the day-to-day of activity of Girls Not Brides website, including uploading content in 3 languages (English, French and Spanish), optimising content for web, updating static pages when needed, and recommending updates and upgrades to the CMS.
- Responsible for managing website projects, including the upgrade, update and support and maintenance pipeline, as well as larger-scale changes to website functionality and architecture, managing external contractors to produce the work required on time and within budget.
- Research and implementing best-practices for search engine optimisation (SEO) across website copy and architecture.
- Produce and manage a clear, well-documented approach to web analytics, producing regular reports, monitoring user behaviour and website traffic, carrying out benchmarking, identifying KPIs and providing actionable insights.
- Support content writing for the website, including writing website copy and blog posts.
- Collaborate with the learning team in development of knowledge and learning hub.
- Collaborate with the member engagement team to improve member journey and offering.
Digital channel evaluation and reporting (20%)
- Set-up, maintain, and manage website analytics using the Google suite.
- Monitor and evaluate website success, including functionality, engagement, and traffic, producing regular reports, and providing recommendations.
- Monitor and evaluate the success of other digital channels, including social media and email marketing, producing regular reports, and providing recommendations.
- Monitor, evaluate and improve compliance of the website, including GDPR and accessibility best practices.
Digital communications support (10%)
- Lead communications digital knowledge management activity, including internal file systems, and asset management.
- Manage the email pipeline and support email marketing, including copywriting and content generation for regular newsletters, making recommendations to improve engagement.
- Make recommendations for our digital tools, ensuring they are fit for purpose and follow the latest trends and best practice.
- Support digital storytelling, digital content writing, and social media campaigns as required.
Wider Organisational Responsibilities
- Commit to the mission and vision of Girls Not Brides, putting these at the forefront of all planning, work and actions.
- Uphold the core values of Girls Not Brides in all areas of work and interactions with colleagues, members, partners, and other stakeholders.
- Comply with Girls Not Brides’ policies and processes, with note for safeguarding, diversity and inclusion, the code of conduct and data protection.
- Ensure that internal databases and monitoring information are kept fully up to date.
- Commit to ongoing personal development and learning.
- Fulfil any other reasonable requests for the advancement of Girls Not Brides.
PERSON SPECIFICATION
Essential experience
- Significant professional experience in a similar level role, ideally in the not-for-profit sector, an international/intergovernmental organisation, a social movement, research centre, or social enterprise.
- Significant professional experience in developing and implementing website improvement strategies and coordinating large website development project plans.
- Significant professional experience in website management, including planning, implementing, monitoring, and upgrading content, architecture, and features.
- Significant professional experience in developing and implementing evaluation and reporting for website, email marketing and social media channels.
- Experience in managing complex projects and workflows.
- Experience in applying best practices in Search Engine Optimisation (SEO).
- Experience in writing and developing content for websites.
- Experience in liaising with and managing external contractors, particularly website developers.
- Experience of working across other digital channels, including email, social media and other digital storytelling platforms.
Essential skills and knowledge
- Expert knowledge of using content management systems (CMS) to manage websites, ideally with experience of using Wagtail.
- Expert understanding of the Google Suite for website analysis, including Google Analytics, Google Tag Manager and Google Looker Studio.
- Understanding of website wireframing and design software, ideally Figma.
- Skilled at using 3rd party social media and email marketing analytics tools to generate reports and insights.
- Knowledge of relevant regulations for website compliance, including GDPR and data protection, and accessibility best practices for website.
- Knowledge of SEO best practices, and skilled use of tools to support data generation and implementation.
- Excellent problem-solving and troubleshooting skills.
- Excellent organisation skills.
- Excellent attention to detail.
- Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.
Essential values and attributes
- Strong commitment to the mission and values of Girls Not Brides and our vision in relation to addressing child marriage and gender justice.
- Team player spirit, proactive and able to confidently take initiative and make appropriate decisions.
- Willingness to work flexibly and regularly travel internationally, as necessary.
Desirable
- Understanding of and experience using Adobe Creative Suite
- Able to speak a second language, ideally French, Spanish, or Portuguese.
- Understanding of HTML and CSS
Safeguarding
Girls Not Brides is committed to safeguarding all children, young people, and adults at risk with whom our staff and representatives work and interface. Any employment with Girls Not Brides may be subject to the satisfactory completion of a background check and a criminal records check, which can include but is not limited to: an overseas police record check, a Disclosure and Barring Service Check (for those based in the UK) or an International Criminal Record Check (if applicable).
Diversity at Girls Not Brides
Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity, and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
How to apply
Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
· The closing date for this role is 23:59 GMT on 21 April 2024.
To apply, please click on the ‘Apply now’ button on the job page on our website and submit your CV and a brief cover letter clearly demonstrating how you meet the criteria.
We regret that due to the large number of applications anticipated, only shortlisted candidates will be contacted. candidate
The client requests no contact from agencies or media sales.
BACKGROUND
CARE’s vision is to seek a world of hope, inclusion, and social justice; where poverty has been overcome and people live in dignity and security. CARE puts gender equality, diversity, and inclusion at the centre of all we do because we know that we cannot overcome poverty and social injustice until all people have equal rights and opportunities. CARE’s Vision2030 places gender equality at the heart of our ambitions and it radiates through all our work at the level of individuals, teams, the organisation, our programs and our partnerships.
CARE International (CI) is among the world’s largest international non-governmental humanitarian relief and development Confederations. Drawing on its 75 years of experience, through its 21 Members, Candidates and Affiliate, as both a practitioner and thought leader, CI’s work reaches over 100 countries worldwide to save lives, defeat poverty and achieve social justice.
At the core of the Confederation is a small, globally distributed Secretariat, which provides coordination and support to its members in many areas as governance, strategic planning, communications, membership development and accountability and advocacy. CARE International is committed to gender equality and inclusion, gender justice, human rights and women’s and girls’ empowerment. This commitment is manifested at the individual and team level as well as in our programming, communications, fundraising and advocacy.
POSITION SUMMARY
The main purpose of this role is to provide day to day support to the management of CARE International’s global platforms (website and social media), monitor performance and support effective and timely communications planning globally. This is an exciting entry level position for those passionate about digital communications and engagement, and its intersection with social justice.
Main Responsibilities: - Key areas of responsibility but not limited to:
Support to Global Digital Platform Management (70%)
· Support the day-to-day management of CARE International Secretariat’s digital platforms including website and social media.
· Producing copy and graphics according to the guidelines agreed with Global Content Manager.
· Editing and uploading content to the CARE International website according to the digital strategy and guidelines set by the Global Content Manager.
· Act as the focal point for contact with the website development agency, overseeing technical upgrades and developments
· Support communications planning including management of a global external calendar with relevant dates and events to guide digital content creation.
· Support the management of social media dashboards and the elaboration of performance analysis with a view to improving outreach and optimizing content.
· Support the knowledge management of relevant materials for the digital content team.
· Actively seek out new trends and opportunities in the digital space.
· Support the Global Content Manager in other activities as required.
Support to Global Communications Working Group Coordination (20%)
· Support the Global Content Manager in implementing global communities of practice and content support.
· Manage internal engagement plan and calendar for communications team, ensuring timely coordination moments, sourcing translations, and setting up technical requirements
Support to Advocacy and Communications Department (10%)
· Work with the Knowledge Management and Learning officer in support of strong internal communications, in alignment with the wider CI Secretariat, using the latest digital technologies to support confederation engagement with the work of the CI Secretariat.
WORKING RELATIONSHIPS
Internal
CI Secretariat staff, CARE International communications staff and communications colleagues in the wider CARE network.
External
Work with suppliers
Team
Reports to the Global Content Manager, works closely with the Knowledge Management and Learning Coordinator, the Humanitarian Communications team and wider advocacy team.
Supervisory responsibilities
None
QUALIFICATIONS & EXPERIENCE
Required
· 1-2 years of experience in website and social media management
· Solid understanding of communications principles and approaches and excellent communication skills
· Experience working with a Content Management System, with an understanding of SEO principles. Knowledge of Drupal a distinct advantage.
· Competent in the use of Canva or similar platforms for social media content production. Knowledge of Adobe Creative Suite, video-editing software, and graphic design skills a distinct advantage.
· Excellent command of the English language. Knowledge of French, Spanish or Arabic a distinct advantage.
Desired
· Experience in digital communications and content production for an international relief or aid organization
· Strong knowledge of CARE's work or work of peer organization
· Project management experience
· Experience with tools and platforms for knowledge management such as Sharepoint, and Microsoft Teams
· Experience in monitoring content performance using analytics tools for social media and web and in ways that have improved performance and audience engagement
· Degree in Communications, Media, Film, Social Development or related field
Work attributes:
· Proactive approach to work planning and prioritisation
· Ability to work under pressure and deliver to deadlines
· Excellent attention to detail
· Good communication and team-working skills
· Demonstrable interest in, and knowledge of, CARE's work, international development and humanitarian relief, especially on issues impacting gender equality
· Commitment to diversity, inclusion and anti-racism
CARE International is committed to preventing all unwanted behaviour and all forms of misconduct at work, including fraud and corruption and sexual harassment, exploitation and abuse, and child abuse. Everyone who works for CARE is expected to share this commitment and work within CARE International’s Safeguarding Policy and sign our Safeguarding Code and Conduct.
CARE International is committed to a safe recruitment process to help attract and appoint the right staff for the role and responsibilities set out in the vacancy notice. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. We will seek at least two references, one of which must be your most recent employer. In addition, we participate in the Misconduct Disclosure Scheme and will request information from job applicants’ previous employers, about any findings of sexual exploitation, sexual abuse, child abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By applying, you confirm your understanding and agreement of these checks.
CARE seeks to improve the lives of the most marginalized, particularly women and girls. Our diversity is our strength. We encourage people from all backgrounds and experiences to apply.
The client requests no contact from agencies or media sales.
The Individual Giving Officer will work closely with the Director of Fundraising & Engagement and the Head of Fundraising to deliver significant elements of the charity’s fundraising strategy, in particular our Individual Giving income. The post holder will be responsible for growing our cash and regular donor income through both acquisition and retention activities, including through our flagship Dry January® campaign.
Reports to: Head of Fundraising
Direct reports: none
Location: 27 Swinton St, King’s Cross, London, WC1X 9NW
Status, hours: Permanent, full-time
Salary: Grade D: salary in the range of £31,437-£34,659 (depending on skills, knowledge, and experience), plus benefits.
Key Tasks and Responsibilities
Campaign project management:
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Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels.
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Operate within set budgets and achieve income targets outlined in annual plans.
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Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
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Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
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Work closely with the Director of Fundraising and Engagement, Fundraising and Engagement Manager, Community and Challenge Events Officer and Communications team to successfully deliver campaigns and evaluations.
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Support the development of an effective welcome and supporter journey, to help increase the average lifetime value of donors.
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Continually test and learn across campaigns to improve performance.
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Deliver campaigns in a compliant way, adhering to GDPR and fundraising regulation and Code of Conduct.
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Lead on the research, design and implementation of key products including Mid-Level Giving and a new legacy proposition.
Supporter Care:
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Work with the Fundraising & Engagement Assistant to ensure excellent levels of supporter care is provided to all our individual giving donors. Including the reviewing and refining of existing processes.
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Oversee the maintenance of our individual supporter data within our CRM
Reporting and analysis:
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Closely monitor campaign results and provide updates on performance.
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Produce post-campaign analysis reports.
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Work with the Director of Fundraising & Engagement to develop and update existing reporting mechanisms.
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Make recommendations to improve the performance of future campaigns based on evidence and data.
Competitor analysis and industry perspective:
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Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
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Identify, research and develop new products, creative ideas and fundraising initiatives.
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Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
Administration:
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Manage the administrative tasks for the Individual Giving team, such as processing invoices, ordering stock and updating key documents and materials both online and offline.
Other Duties
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Work closely with colleagues across the charity to support their work and to act as ‘one team’.
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Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working, especially to champion the individual giving strategy to maximise its potential.
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Contribute actively and positively to charity-wide strategies.
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Continually develop your knowledge of alcohol harm and solutions to it.
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Act as a positive ambassador for Alcohol Change UK at all times.
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Know, embrace and actively uphold the values of Alcohol Change UK at all times.
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database. We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.
Your Role
Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.
You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.
Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
- Supporting the Fundraising teams with their monthly income recording and reconciliation.
- Liaising with external agencies and the Finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Running reports for the Fundraising and Finance teams.
- Maintaining and carrying out regular database processes, including data cleansing.
- Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Supporting with the ticketing system as a second point of contact in the Database team.
- Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.
Who You Are
To be successful, you will be:
- Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
- Someone with excellent attention to detail and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under your initiative, take instructions from others, and work well as part of a team.
- Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
For further information and to apply, please visit our website via the Apply button.
An exciting opportunity has arisen for a Digital Product Officer, who will be responsible for helping the Digital Product Team to manage and improve the user experience of our user-facing platforms.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
As well as supporting the development of engaging experiences for our digital users, you will be a key contact person for our internal users – developing user guides, maintaining our SEO activities and liaising with teams across the organisation as well as supporting the management of a range of digital projects.
You will have excellent interpersonal skills, be highly organised and excited to learn about new digital platforms while adding your experience in working with websites and analytics tools to the team. You will have the opportunity to interact with colleagues at all levels across the organisation and deepen your digital skillset.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
Location: Hybrid working between the Aldgate, London office and home.
TERMS OF REFERENCE
Short-term opportunity:
Digital Engagement Strategy Lead
Duration: Approximately 15 days. Exact duration and working arrangement to be agreed.
Contract: Consultant/freelance contract (early-April 2024 to 31st May 2024, with possibility of extension)
Issue Date: Monday 25th March 2024
Closing date: Wednesday 3rd April 2024
Expressions of interest
Applicants should submit:
• Their CV
• A cover letter outlining (1) how their experience qualifies them for the job and (2) why they are
motivated to take on the work.
• Their proposed fee for the work
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Introduction
BBC Media Action is the BBC’s international development organisation. We believe in media and
communication for good. We work in over 20 countries around the world reaching more than 100
million people a year – helping to save lives and improve health, protect livelihoods, challenge inequality
and build more peaceful and democratic societies.
This assignment is part of BBC Media Action’s ESARO Digital Engagement Strategy project, funded by
UNICEF. The aim of the project is to develop a Social and Behaviour Change (SBC) Regional Digital
Engagement Strategy for UNICEF related to youth-focused programmatic priorities in their Eastern and
Southern Africa Regional Office (ESARO). This Regional Digital Engagement Strategy will be developed to
be applicable across thematic areas of work, and, following the development of the draft strategy, it will
be operationalized in four selected countries in the region for a specific thematic area.
Objective
The overall aim of this assignment is to support the development of the Regional Digital Engagement
Strategy for the UNICEF ESARO region. The consultant would be responsible for bringing together the
complete draft regional strategy by engaging with BBC Media Action teams responsible for writing
different elements of the strategy and relevant UNICEF colleagues. The consultant will also be required
to conduct desk research and complete a review of relevant documentation to ensure the relevance and
applicability of the strategy to UNICEF’s practices and ways of working.
The consultant should be a specialist in digital engagement and have experience of developing SBC strategies. An understanding and experience of delivering similar work with UN organisations, in particular UNICEF, is desirable.
The specific objectives of the Regional Digital Engagement Strategy will be to contribute to:
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an increased knowledge among UNICEF SBC and Programme teams, and their partners, of the variety of digital platforms and tools and social media channels that have been developed and deployed by UNICEF or third parties in the region;
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an enhanced awareness among UNICEF SBC and Programme teams of successful digital engagement initiatives on the programme areas of interest and/or in terms of promoting civic engagement and youth participation;
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an increased understanding of how UNICEF Country Offices and their partners can apply specific digital engagement approaches to an integrated intersectoral/multisectoral programming, independently or in combination with face-to-face methods, with a disaggregated analysis for reaching marginalised youth populations, including youth with disability;
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an increased engagement with key influencers in the digital space (as per available social listening analytics) that can engage youth on specific programmatic actions;
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an increased digital reach among youth ensuring that SBC can gather evidence-based data to measure the impact of digital initiatives towards L2E, SRH, HIV, HPV, VAC, mental health, and climate action outcomes.
Outputs
The consultant will work with other members of the BBC Media Action team to deliver the following outputs over the course of their assignment:
1)
Writing specific areas of the strategy focused on Digital Engagement Interventions (by 3rd May 2024): The consultant will conduct a review of existing documentation and use their digital engagement and SBC expertise and experience to write areas of the strategy within the Developing Digital Engagement Interventions for SBC strategy section. Review of documents will be coupled with participation in sessions with UNICEF and BBC Media Action colleagues, including the Regional Theory of Change sessions, to enable the consultant to lead on writing certain areas of the strategy, including but not limited to understanding digital users, approach to communication, content production and pilot testing.
2)
Delivering complete draft strategy (by 10th May 2024): The consultant will bring together all strategy inputs (from other members of the BBC Media Action team and sections written themselves) to deliver a holistic and comprehensive final output. This will include reviewing draft inputs of all sections of the strategy, from other team members, ensuring consistency in writing style, language and approach throughout, as well as leading on the writing of the introduction and summary.
The consultant will be expected to oversee and incorporate feedback to the draft strategy up to 31st May 2024.
Submit expressions of interest by email by midnight (UK time) on Wednesday 3rd April 2024. Please include ‘Digital Engagement Strategy Lead’ in the subject line.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition we offer flexible working options, wellbeing packages and family friendly employment policies.
This is an exciting time to join London’s Air Ambulance Charity. We are in the midst of the largest appeal in our history aiming to raise £15 million by Autumn 2024 to replace our two helicopters, and at the end of the year we will be launching our new 15-year strategy which will set the direction for the service until our 50th anniversary.
The role is offered on permanent, hybrid basis and is responsible for delivering the website strategy to support online presence, functionality and to grow digital performance. You will join the lively and passionate MarComms team, which is firmly integrated within our Fundraising Department, as the first point of contact for all website-related activity, advising teams and supporting campaign planning wherever website integration is required.
You will have experience in a similar role and hold in-depth knowledge and experience of current digital trends, tactics and strategy to be able to advise on digital approaches. You will have passion and enthusiasm for the work of London’s Air Ambulance Charity and hold strong communication skills with a flexible approach to work.
If you think this role is for you, apply today or contact us for more information.
We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The client requests no contact from agencies or media sales.
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Salary: £29,720 – 34,180 per annum at 1.0 FTE (or pro rata equivalent if part-time).
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Working pattern: Full-time (37.5 hrs per week at 1.0 FTE) or part-time at 0.8 – 1.0 FTE. Flexible working requests will be considered.
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Contract: Permanent with a 6 month probationary period
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Team: Campaigns Team (50%) and Fundraising Team (50%)
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Location: This role can be office-based or hybrid. Team meetings take place in-person from the London office every Thursday and availability to attend some ad hoc events and meetings around London is required too.
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Reporting to: Digital Mobilisation Manager
Safe Passage International (SPI) is recruiting a Digital Officer to coordinate key areas of our digital campaigning and fundraising work. It is an exciting time to join SPI, offering the right candidate the opportunity to drive our social media efforts and influence various facets of our digital work. As we amplify the call for routes to safety and expand our supporter base, the Digital Officer will play a pivotal part in supporting the development and delivery of strategic fundraising initiatives and shaping our new digital mobilisation strategy.
Reporting to the Digital Mobilisation Manager (DMM) and working across both the fundraising and campaigns teams, you will help develop and deliver an engaging, data-driven content strategy for our social media, using both paid and organic methods to raise SPI’s profile and engage supporters. You'll also create impactful content for other digital channels, such as email and website, and collaborate with Safe Passage’s Expert by Experience Consultants, Young Leaders, teams in the UK, France and Greece, and other international projects.
We are looking for candidates who share our hunger for a fairer system for refugees, as well as a genuine passion for social media and online activism. Prior digital experience is welcome, but this could also be your first paid position in the charity sector, or you could be returning to work after time out.
The successful candidate will be encouraged to develop and hone their skills in line with the roles’ requirements. This position will have a dedicated training budget, and you will be supported to grow and develop within the role.
We value equality and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith, or disability. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application. We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like an informal chat about the role and your experiences, please visit the job advert on our website.
How do I apply?
Please visit our website for more information and click on the attached documents to read the full Job Description & Person Specification alongside our ‘How to Apply Guide’ below.
Closing date: Sunday 7th April at 11.59 pm.
The client requests no contact from agencies or media sales.
TSSA is a trade union representing people working in transport and travel. Our overall aim is to support members in building bigger and stronger workplaces with employees that are respected and have agency to challenge and create impactful change.
We need to campaign on issues that are important to our members and the transport industry. To do this, we need to have a strong political voice where we can encourage our members to challenge and create change within their workplaces, their industry and their wider community.
TSSA is undergoing cultural change and we need highly experienced and driven individuals to play a role in ensuring this change.
Within this role you will need to continuously develop and deliver on our political strategy. You will work on campaigns to deliver our industrial and political policies and objectives and communicate these to our membership.
TSSA is affiliated to the Labour Party and you will need to build positive working relationships with politicians, political parties, other trade unions and campaigning organisations to ensure we have avenues for a growing political voice not only at Westminster but across the devolved nations and regions. You will also find ways to engage our membership in politics that impact on them via education and awareness programmes.
As the right candidate for this role, you will have leadership and influencing skills within a range of audiences, strong verbal and written communication skills to include digital content and be able to work as part of a collaborative communications team. It’s fundamental that you value the role of trade unions in society and understand the role they play in working environments and you must have knowledge of and preferably experience of engaging with political and parliamentary structures.
In the current environmental, political and economic crisis that we are in, never has there been a more important and challenging time to play a part in creating change, drive social engagement and challenge discrimination via pro-active and positive campaigns in the public and private transport industry.
The role will require national travel and an element of out of normal office hours working. Your office base will be in London Liverpool Street.
In addition to a challenging yet rewarding position, the Political Officer role at TSSA offers a highly competitive remuneration package including:
32 leave days plus bank holidays
Generous defined benefit pension scheme
Well-being provisions and flexible working practices
TSSA is an equal opportunities employer striving to maintain and grow our diverse workplace community therefore we welcome applications from all sectors of the community.
We are a family friendly employer and pro-actively support staff with disabilities.
We are proud to be a Stonewall Diversity Champion and have joined Investing in Ethnicity.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for an experienced and creative digital communications professional to join International Alert’s global Communications team.
The role will shape and guide Alert’s digital strategy, building our online profile and reaching our target audiences through engaging and accessible content across our global social media channels, website and newsletter.
They will lead on identifying, setting and monitoring the digital priorities for the global Communications team, in support of the communications strategy. And they will collaborate with our country, regional and policy teams to help them communicate about peacebuilding in the places we work and on key topics such as the climate crisis, women’s and LGBTIQ+ inclusion, and ensuring peaceful economies.
The role will have a particular focus on managing our global social media channels and engagement, managing our global website and leading on our digital marketing, including our newsletter and social media advertising.
The successful candidate will be a creative and experienced content creator, with a talent for engaging audiences online and presenting complex ideas in an engaging and accessible way. They will be organised, with experience of digital project management and planning and managing multiple digital platforms, including social media channels and email newsletters.
They will also be someone who would relish the opportunity to work with people based across the globe, with the ability to build relationships with colleagues from a range of backgrounds.
Role duties and responsibilities:
Oversee our digital strategy
- Lead on identifying, setting and monitoring the digital priorities for the global Communications team, in support of the communications strategy.
- Advise programme teams and global staff on how to use digital communications to meet their objectives and reach their target audiences.
- Take the lead on communications plans for specific projects.
- Monitor and share key metrics to help inform our approach to digital communications.
- Stay abreast of the latest digital trends and approaches.
Manage our social media channels
- Manage our global social media channels and engagement.
- Produce high-quality and engaging social media posts about our work.
- Create images and video content for our social channels, and branded templates for country teams to use.
- Champion the use of social media among colleagues to help further their objectives.
- Advise and support our country and regional teams on using and setting up national social media channels.
- Use analytics to inform our use of social media.
- Manage the social media content schedule.
Manage our website
- Manage our global website using the WordPress CMS.
- Project manage ad hoc and longer-term development changes to the website.
- Manage the relationship with our external web support agency.
- Ensure the top-level webpages are engaging and kept up-to-date.
- Liaise with external translators to ensure consistency across our language sites.
- Ensure the website is optimised for SEO and that content editors follow good practices.
Lead on digital marketing
- Lead on the production of our newsletter via Mailchimp.
- Lead on and deliver social media advertising across our social media channels.
- Support country teams with their use of digital advertising via their social channels when needed, for example by providing trainings or support with in-country digital agencies.
- Maintain the Google Ads grant to ensure it is used effectively and efficiently.
Support on content creation
- Write and edit stories, blogs and videos about our work when needed.
- Support programme teams with the production of video and other multimedia content about their work.
Contribute to the effective working of the team and Alert generally
- Lead on the delivery of periodic webinars, including setup, promotion and running.
- Provide occasional training to staff on key subjects relating to your role.
- Collaborate with peer networks and coalitions.
- Maintain relationships with programme teams to ensure regular collaboration.
- Contribute to team-wide communications and knowledge management.
- Participate in organisation-wide events and discussions on related topics/projects.
- Any other tasks as may be reasonably required.
Please note that the above are just some of the role requirements. For the full role requirements, please view the job description.
All applicants must have existing and permanent right to work in the United Kingdom.
International Alert prides itself on being an equal opportunity employer and particularly welcomes applications from underrepresented people including women, people from the Global South, BIPOC, LGBTIQ+ people, disabled people, and other historically marginalised people.
While International Alert will endeavour to contact all candidates within a reasonable time, this may not always be possible due to limited resources. Therefore, if you have not heard from us within two weeks of the closing date, you can assume your application has, on this occasion, been unsuccessful.
The client requests no contact from agencies or media sales.
* To apply for the role, please click apply. The application page will give you a single 'Upload your CV' option. Please use this CV upload option to upload a single document that includes both a Cover letter and a CV. Please use the Cover letter to outline how your skills, experience and knowledge meets the essential criteria of the role *
We are looking for an experienced and highly motivated communications professional to increase the visibility of our charity, expand our audiences and strengthen engagement across our digital platforms.
In this varied position, you’ll lead our communications team and play a key role in raising awareness of our work to advance the quality of veterinary care for the benefit of animals, the public and society.
You will be a great communications all-rounder, with a deep understanding of what makes engaging content and experience of increasing reach and engagement through powerful story-telling and creative digital marketing campaigns. With a website re-development on the horizon, you will be comfortable leading the management of digital agencies and excited about the opportunity to make a step-change in our digital presence.
You will have a good track record of managing people, with the ability to bring together and develop a team of multi-skilled communications and digital professionals to deliver stand-out communications and marketing campaigns. As a member of our senior team, you’ll contribute to strategic discussions that shape the broader development of the charity, as well as being responsible for monitoring and achieving team targets and preparing reports for our board. You’ll also play an important role in using effective communications and marketing to drive fund-raising and other forms of income generation.
Working as part of a dynamic organisation of about 20 people, you’ll need to flex seamlessly from developing the strategic big picture to rolling up your sleeves to help deliver content, digital resources, and campaigns. While experience of the veterinary sector or human healthcare gives you a head start, it’s not a requirement and we’d love to receive applications from people completely new to the sector – most important is a commitment to learn rapidly about the veterinary professions and to develop a good understanding of different stakeholder needs.
RCVS Knowledge is a fast-growing, respected charity whose mission is to advance the quality of veterinary care for the benefit of animals, the public and society. We champion the use of evidence-based veterinary medicine in veterinary practice, and we provide practical tools, resources and education to the veterinary professions. We are the charity partner of the Royal College of Veterinary Surgeons.
Closing date: Wednesday 3 April
First interviews: Monday 15 April
Second interviews: Thursday 18 April or Tuesday 23 April
Please see Full Job Description attached
* To apply for the role, please click apply. The application page will give you a single 'Upload your CV' option. Please use this CV upload option to upload a single document that includes both a Cover letter and a CV. Please use the Cover letter to outline how your skills, experience and knowledge meets the essential criteria of the role *
The client requests no contact from agencies or media sales.
Are you excited to roll up your sleeves and be part of the growth and evolution of a dynamic anti-poverty charity? Are you adept at building relationships and an outstanding communicator? If so, we’d love to hear from you.
As our Fundraising Officer, you will have the exciting opportunity to make a huge difference in improving the lives of people living in hygiene poverty. Working to secure vital funding for the charity’s work and particularly our volunteer-led projects across the UK, you will work closely with the Senior Volunteer Experience, Communications and Fundraising Manager and Head of Fundraising, Communications and External Engagement. You’ll create new income generation streams, manage trusts and foundations’ bid writing and help deliver all fundraising and stewardship initiatives.
The Hygiene Bank is at a pivotal point in its journey as it embarks on its three-year strategy for growth. The charity has grown rapidly since its creation in 2018 and has exciting plans in its mission to end hygiene poverty. The income generation team will play a critical role in this changing organisation.
If you fit this profile and want to use your talents to improve the lives of people across the UK and are interested in remote working opportunities in a flexible organisation with a values-led ethos, we would love to hear from you!
About The Hygiene Bank
Hygiene poverty is not being able to afford many of the everyday hygiene and personal grooming products most of us take for granted. The reality of low income is that it restricts people’s options, leaving us caught between being able to heat our homes, pay the rent, eat, or be clean. It is washing hair, bodies, faces and clothes in the same cheap washing up liquid used for the dishes. It is not being able to replace a toothbrush when needed or sharing a toothbrush because one each just isn't an option. It is having to choose between shaving foam and razors or the transport fare to a job interview.
Hygiene Poverty is the hidden crisis facing the UK. In 2022, The Hygiene Bank published groundbreaking research into the incidence and impact of hygiene poverty. It found that over 3.1 million adults across the country are currently experiencing hygiene poverty and that it is both alarmingly widespread, increasing and disproportionately impacts the most vulnerable. It stops people from participating in society, feeds the mental health crisis and blocks routes out of poverty. It is simply unjust.
At The Hygiene Bank, we believe that everyone deserves to feel clean. That is why our network of projects exists – to give people access to the basics they need.
Job Description
The Fundraising Officer will be a key member of The Hygiene Bank’s income generation and wider team, with a responsibility to help fulfil the charity’s fundraising plans. The role will support the charity’s Senior Volunteer Experience, Communications and Fundraising Manager and Head of Fundraising, Communications and External Engagement to help raise and grow revenue from a diverse portfolio of supporters across the UK, with a particular focus on maximising funds from trusts, foundations and grant-giving organisations, as we implement our new fundraising strategy.
Responsibilities
· Research and build relationships with new and existing grant-making organisations.
· Write and submit applications to grant-making organisations.
· Keep the pipeline of support and the fundraising database updated.
· Assist with evaluation and monitoring reports and ensure these are of high quality and are submitted on time.
· Support and provide guidance to local projects on the development and submission of grant applications, keeping record of all prospects and monitoring the reporting and performance of local projects based on funding requirements.
· Support and assist the Senior Volunteer Experience, Communications and Fundraising Manager and Head of Fundraising, Communications and External Engagement with the implementation of the Fundraising strategy and other team activities.
· Assist in stewarding the support of funders and donors through regular communications updates.
· Have an understanding of charity law, in particular with regard to the Data Protection Act and GDPR and the recording and storage of donor data. Ensure all data is managed within the law and effectively.
· Assist with the creation of fundraising materials, such as newsletters, brochures, Annual Report and other communications.
· Support the team on creative concepts, tactics and messaging for fundraising and communications campaigns.
Person Specification
With a strong alignment with The Hygiene Bank’s values, you will have:
· Excellent communications skills; both written and verbal.
· Strong interpersonal skills: with the ability to forge and develop relationships with individuals, corporate contacts and community groups.
· Sound knowledge of fundraising and income generation.
· Excellent organisational skills: being self-motivated and disciplined, with the ability to work without the need for close supervision.
· The ability to work under pressure and on multiple projects at the same time.
· The ability to represent the charity and its mission in a clear, emotive and factual way.
· An enthusiastic, can-do attitude; a self-starter and a team player, with a flair for building relationships.
This job description and person specification represents an outline of the major components of the job and is not intended to be exhaustive.
Experience
You will have two years’ experience in the following:
· Either fundraising and/or successful voluntary fundraising activities.
· Communicating effectively with a range of audiences.
· Forging and stewarding relationships with key stakeholders.
· Working toward financial targets.
· Using and maintaining budgets.
· Working in the charity sector.
Next Steps
· Deadline for applications – Monday 8th April 9am
· Interviews –.Tuesday 9th and Wednesday 10th April, via Teams
· Starting date – as soon as possible thereafter.
We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please let us know if you need adjustments to the application process.
If you would like to join our team, please submit:
• An up to date CV outlining your employment history, qualifications and contact details.
• A supporting statement (no more than 2 x A4 pages) which i) demonstrates how you meet the criteria outlined in the Person Specification and ii) outlining why you are interested in working for The Hygiene Bank.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Al Basar International Foundation (BIF):
Al Basar is a leading charity working toward a world free from preventable blindness, where people have access to affordable and sustainable eye care. We are on a mission to create meaningful change in communities across the globe.
The Opportunity:
We are in search of a dynamic Communications and Marketing Manager to propel our growth and amplify our impact. This role encompasses developing and executing innovative communication and marketing strategies to bolster our reputation, promote our mission, and enhance engagement across our audience spectrum. As a storyteller, innovator, and change-maker, you will not only manage external communications but also craft compelling narratives and marketing campaigns that resonate with our diverse stakeholders.
In this dynamic role, you will be responsible for creating and disseminating engaging content, managing media relations, and leveraging social media and other digital platforms to advance BIF’s objectives in campaigning, fundraising, and brand awareness on both domestic and international fronts. You will craft and oversee the execution of BIF’s integrated communications and marketing strategy, collaborating closely with team members and partners. The ability to adapt to a continually evolving workplace and inspire others towards embracing change is crucial.
Key Responsibilities:
- Strategic Communication and Marketing: Formulate and implement strategies that support our goals, combining storytelling with marketing initiatives to enhance public engagement and stimulate donor and volunteer participation.
- Channel Management and Optimisation: Manage and optimise all communication and marketing channels, including social media, websites, and email marketing, ensuring brand consistency and message effectiveness.
- Content Creation and Branding: Develop compelling, brand-aligned content for various platforms to engage our audience and articulate our mission vividly.
- Social Media Strategy and Analytics: Utilise analytics to refine social media strategies, enhancing audience growth and engagement.
- Integrated Campaigns: Collaborate on integrated communication and marketing campaigns that align with and support organisational goals.
- Media and Public Relations: Forge and maintain positive media relationships to secure favourable coverage, managing all inquiries with professionalism.
- Marketing Material Development: Oversee the production of high-quality promotional materials to support fundraising and awareness campaigns.
- Support for Fundraising Initiatives: Generate persuasive communication materials to showcase our mission’s impact, aiding fundraising efforts.
- Campaign Planning and Execution: Strategically plan and implement campaigns across channels to meet fundraising and awareness objectives.
- Strategy Performance Evaluation: Continuously assess the effectiveness of communication and marketing strategies, adapting to achieve optimal results.
- Market Intelligence: Keep abreast of the latest trends in communication, social media, marketing, and fundraising to inform strategies.
Competencies and Qualifications:
- Bachelor’s degree in Communications, Marketing, or a related field.
- Demonstrated expertise in communications and marketing management.
- Exceptional writing, editing, and storytelling skills.
- Excellent knowledge of digital marketing, social media, and public relations principles.
- Experience with fundraising, donor engagement, and campaign management.
- Excellent interpersonal and collaboration skills.
- Proficiency in utilising modern communication, marketing, and analytical tools.
- Strong project management capabilities and the ability to juggle multiple priorities in a fast-paced setting.
- At least 3 years of experience in communications and marketing management, including dealing with and managing external marketing and communications agencies.
Why Join Us:
- Impact: Make a real difference in combating preventable blindness.
- Collaboration: Work in a dynamic, collaborative environment.
- Innovation: Bring your creative solutions to the forefront.
- Development: Access to professional development opportunities.
- Culture: Be part of a dynamic and empowering work culture
Application Process:
Interested candidates are invited to submit a resume and a cover letter outlining their suitability for the position.
Salary: £28,000 - £32,000
Closing Date: 12/04/2024 (23.59 UK time)
BIF is committed to equal opportunity employment. We celebrate diversity and aim to create an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences.
The client requests no contact from agencies or media sales.
Job Title: Website & Digital Officer
Salary: £29,000 FTE (pro-rata rate £14,500)
Hours per week: 17.5hrs (2.5 days)
Contract: Fixed Term (6-months)
Location: Home based
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday
Are you a tech-savvy individual with a passion for shaping digital experiences and driving online engagement? Join our team as a Website & Digital Officer and make a significant impact on our digital presence.
About the role
As the Website & Digital Officer, you’ll be responsible for the planning and creation of website content that promotes our charity’s services. You’ll work with teams to understand their needs and audiences, and using your digital skills and knowledge, design and deliver changes that enhance the overall user experience.
We’re looking for a proactive and resourceful individual who can blend technical capabilities with content creation to improve our online presence, ensuring accessibility, user-friendliness, and search engine optimisation.
We are recruiting for someone who is:
· Skilled in producing engaging web content that is accessible, SEO-friendly and most importantly, meets the needs of our users.
· Proficient in using Drupal CMS for website management as well as experienced working with Drupal developers. Previous knowledge of web development within a Drupal environment is desirable.
· Collaborative in their approach to work, comfortable working with technical and non-technical stakeholders and liaising between the two.
· A champion for digital, understands online user behaviour and puts the user first.
You’ll be working on with our Programme Delivery team who provide free at point-of-access support to parents through a wide range of services and locations across the UK. You will:
· support our programme delivery team in creating accessible and engaging content for parents to have a greater understanding of the support and resources available.
· think creatively on how best we can increase awareness and reach more parents who may have limited digital access
· Most importantly, you will be working to continuously make a difference for the many families across our projects as they navigate the challenges of parenting during pregnancy or the first two-years after childbirth.
Please visit our website for details on job description.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date for applications: 15th April 2024
Interviews: w/c 22nd April
The client requests no contact from agencies or media sales.
WHO WE ARE AND WHAT WE DO?
We are the UK’s student mental health charity. We challenge the higher education sector, health sector, and government to work with students when making decisions that impact them, and make them accountable for prioritising student mental health. In collaboration with students, we show sector professionals what effective student mental health looks like, and bridge the gap between students and the communities around them to ensure their voices are always heard.
By creating and curating resources, stories and tools, we empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We want to empower and inspire students to use their voice to share their stories and advocate for themselves.
ROLE PURPOSE
The Programme Liaison Officer (full-time, fixed-term contract for 18 months, with possibility to extend) will join the expanding Sector Improvement Team. They will provide vital administration, communication and digital liaison and support required to successfully run and deliver the University Mental Health Charter Programme and Award, achieve the Sector Improvement Team’s key objectives, and contribute to the whole charity’s mission and goals. This is an exciting opportunity to help the team scale the University Mental Health Charter, with the potential to impact 2.5 million staff and students across the UK.
This role will include responding to queries, liaising with assessors, universities and general enquiries. The post holder will be responsible for working with the team to develop and monitor our HUB and digital platforms, for developing regular newsletters and working with colleagues to liaise with the many stakeholders involved in the assessment and programme processes.
Key responsibilities
Liaison support
- Provide effective liaison and administrative support to the Sector Improvement Programme(s), working closely with the Sector Improvement Lead and Programme Managers to ensure thesuccessful delivery of the programmes
- Support the planning and delivery of key Sector Improvement Programme activities such as the Winter Panel and the recruitment of the Award Assessors, CPD training and responding togeneral enquiries
- Act as the first point of contact for key stakeholders’ inquiries through the Charter Inbox and Student Minds’ Hub
Digital and resources support
- Utilise project management tools to manage work, deadlines and workflows alongside relevant colleagues to ensure timely and quality programme delivery
- Support the development of resources and documents for the charter, including newsletters, HUB announcements, Charter Handbook etc.
- Work closely with the Comms and Digital Team internally to develop and communicate clear timelines and resources needed throughout the year
- Support the annual onboarding of the Charter Programme, supporting the administrative tasks for the process, including some financial support. Lead on bringing together and distributing key documents such as welcome packs, Charter Framework documents etc.
- Support the coordinator (Programme and HUB) to onboard universities and Assessors to the HUB, and develop and grow the platform for members
- Update and oversee the Sector Improvement annual calendar of events and key activities/deliverables and share with the wider Student Minds team, identifying where dates may need to be moved
- Actively participate in the testing and embedding of new digital systems being led by the Digital
- Product Manager to increase efficiency and engagement for the Sector Improvement Programme and organisation as a whole for example collating product requirements
Financial support
- Work with the Programme Support Officer and finance colleagues to ensure correct processes and procedures are followed accurately and compliant with finance requirements
- Act as a secondary card holder for the team, making online purchases such as accommodation and travel bookings and following policies, procedures and guidance in the correct and responsible use of the Student Minds card
Data and process administration
- Administer data princesses for the University Mental Health Charter Programme and Award process, in line with Data Protection Guidelines
- Collate evaluation data from Sector Improvement events (online and in person)
- Create essential documents requested by the Sector Improvement Programme team, to support programme delivery and scalability
- Use our database(s) to manage relationships and communications with programme participants and key stakeholders, ensuring it is always up-to-date
- Support the Sector Improvement Team and Award Managers to enable efficient Award
- Assessment accreditation processes
- Maintain key working relationships with our network of Assessors and University Award Leads, addressing queries, scheduling and minuting award panels, sharing actions with the team
Working together
- Work closely with the Programme Support Officer to successfully deliver all aspects of the role, including managing the relationships with universities and logistical aspects (e.g. bookings, finances), ensuring tasks are picked between roles and when required
- Work closely with colleagues in the Student Space team and Training teams to embed cross- programme working within Student Minds.
- Attend various programme-related meetings, actively contributing ideas to continually develop our Programmes
- Stay updated on developments in Higher Education and gather insights from sector partners to feed into team decisions
- Look for opportunities to develop systems and processes to improve ways of working and participate in discussions on the Sector Improvement Team development and improvement
BENEFITS
- Generous annual leave allowance - 25 days’ annual leave, plus bank holidays, plus a 2-week winter closure
- Flexible working - we encourage all employees to reflect on when and where they work best and how they need to fit work around caring or other commitments.
- Wellbeing is at the heart of what we do - we support staff to implement Wellness Action Plans and offer 10% of weekly working hours for you to invest in your wellbeing.
- Access to Employee Assistance Programme - we also offer wellbeing support through an Employee Assistance Programme which provides a wide range of resources as well as confidential counselling.
- For other benefits and more information please see our website.
The client requests no contact from agencies or media sales.