Digital Inclusion Coordinator Jobs in Birmingham, West Midlands
BACKGROUND
CARE’s vision is to seek a world of hope, inclusion, and social justice; where poverty has been overcome and people live in dignity and security. CARE puts gender equality, diversity, and inclusion at the centre of all we do because we know that we cannot overcome poverty and social injustice until all people have equal rights and opportunities. CARE’s Vision2030 places gender equality at the heart of our ambitions and it radiates through all our work at the level of individuals, teams, the organisation, our programs and our partnerships.
CARE International (CI) is among the world’s largest international non-governmental humanitarian relief and development Confederations. Drawing on its 75 years of experience, through its 21 Members, Candidates and Affiliate, as both a practitioner and thought leader, CI’s work reaches over 100 countries worldwide to save lives, defeat poverty and achieve social justice.
At the core of the Confederation is a small, globally distributed Secretariat, which provides coordination and support to its members in many areas as governance, strategic planning, communications, membership development and accountability and advocacy. CARE International is committed to gender equality and inclusion, gender justice, human rights and women’s and girls’ empowerment. This commitment is manifested at the individual and team level as well as in our programming, communications, fundraising and advocacy.
POSITION SUMMARY
The main purpose of this role is to provide day to day support to the management of CARE International’s global platforms (website and social media), monitor performance and support effective and timely communications planning globally. This is an exciting entry level position for those passionate about digital communications and engagement, and its intersection with social justice.
Main Responsibilities: - Key areas of responsibility but not limited to:
Support to Global Digital Platform Management (70%)
· Support the day-to-day management of CARE International Secretariat’s digital platforms including website and social media.
· Producing copy and graphics according to the guidelines agreed with Global Content Manager.
· Editing and uploading content to the CARE International website according to the digital strategy and guidelines set by the Global Content Manager.
· Act as the focal point for contact with the website development agency, overseeing technical upgrades and developments
· Support communications planning including management of a global external calendar with relevant dates and events to guide digital content creation.
· Support the management of social media dashboards and the elaboration of performance analysis with a view to improving outreach and optimizing content.
· Support the knowledge management of relevant materials for the digital content team.
· Actively seek out new trends and opportunities in the digital space.
· Support the Global Content Manager in other activities as required.
Support to Global Communications Working Group Coordination (20%)
· Support the Global Content Manager in implementing global communities of practice and content support.
· Manage internal engagement plan and calendar for communications team, ensuring timely coordination moments, sourcing translations, and setting up technical requirements
Support to Advocacy and Communications Department (10%)
· Work with the Knowledge Management and Learning officer in support of strong internal communications, in alignment with the wider CI Secretariat, using the latest digital technologies to support confederation engagement with the work of the CI Secretariat.
WORKING RELATIONSHIPS
Internal
CI Secretariat staff, CARE International communications staff and communications colleagues in the wider CARE network.
External
Work with suppliers
Team
Reports to the Global Content Manager, works closely with the Knowledge Management and Learning Coordinator, the Humanitarian Communications team and wider advocacy team.
Supervisory responsibilities
None
QUALIFICATIONS & EXPERIENCE
Required
· 1-2 years of experience in website and social media management
· Solid understanding of communications principles and approaches and excellent communication skills
· Experience working with a Content Management System, with an understanding of SEO principles. Knowledge of Drupal a distinct advantage.
· Competent in the use of Canva or similar platforms for social media content production. Knowledge of Adobe Creative Suite, video-editing software, and graphic design skills a distinct advantage.
· Excellent command of the English language. Knowledge of French, Spanish or Arabic a distinct advantage.
Desired
· Experience in digital communications and content production for an international relief or aid organization
· Strong knowledge of CARE's work or work of peer organization
· Project management experience
· Experience with tools and platforms for knowledge management such as Sharepoint, and Microsoft Teams
· Experience in monitoring content performance using analytics tools for social media and web and in ways that have improved performance and audience engagement
· Degree in Communications, Media, Film, Social Development or related field
Work attributes:
· Proactive approach to work planning and prioritisation
· Ability to work under pressure and deliver to deadlines
· Excellent attention to detail
· Good communication and team-working skills
· Demonstrable interest in, and knowledge of, CARE's work, international development and humanitarian relief, especially on issues impacting gender equality
· Commitment to diversity, inclusion and anti-racism
CARE International is committed to preventing all unwanted behaviour and all forms of misconduct at work, including fraud and corruption and sexual harassment, exploitation and abuse, and child abuse. Everyone who works for CARE is expected to share this commitment and work within CARE International’s Safeguarding Policy and sign our Safeguarding Code and Conduct.
CARE International is committed to a safe recruitment process to help attract and appoint the right staff for the role and responsibilities set out in the vacancy notice. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. We will seek at least two references, one of which must be your most recent employer. In addition, we participate in the Misconduct Disclosure Scheme and will request information from job applicants’ previous employers, about any findings of sexual exploitation, sexual abuse, child abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By applying, you confirm your understanding and agreement of these checks.
CARE seeks to improve the lives of the most marginalized, particularly women and girls. Our diversity is our strength. We encourage people from all backgrounds and experiences to apply.
The client requests no contact from agencies or media sales.
Humanists International is the global representative body at the heart of the humanist movement.
Our Members and Associates include humanist, rationalist, secular, ethical culture, atheist and freethought organizations from all over the world. Our community also includes many individual supporters who share our vision and values.
We campaign on humanist issues. We defend humanists at risk of persecution and violence. We lobby for humanist values at international institutions, including the United Nations. And we work to build the humanist movement around the world.
Purpose of the role
One of the core elements of this work is the production of the Freedom of Thought Report. The Report examines every country in the world for its record on upholding the rights and equality for non-religious people. We consider issues of legal discrimination and outright persecution and violence. The Report is essential to our awareness-raising efforts of the persecution faced by the non-religious.
Humanists International is embarking on a 2-year programme of work in order to realize some long-term improvements to the Freedom of Thought Report. We are looking for an enthusiastic research coordinator to join our team and participate in all stages of the publication process.
As a research coordinator you will support the Casework & Campaigns Manager to administer, plan and produce the Freedom of Thought Report, providing evidenced-based research to shape and influence human rights policy as it pertains to the non-religious.
This is a predominantly home-based role, but does require the attendance of in-person events such as the General Assembly and Team Building, as required.
We are open to flexible work arrangements and committed to diversity and inclusion.
Key duties
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Collaborating with the Casework & Campaigns Manager to research, plan, and deliver the Report’s production on an annual basis;
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Provide administrative support to the Casework & Campaigns Manager;
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Liaising with team members (e.g. Members, Associates, designers, and volunteers) ensuring deadlines are met;
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Recruiting, training and coordinating a pool of volunteer researchers;
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Developing and implementing training sessions for members, associates, and volunteers;
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Liaising with Humanists International members to enable and support them to submit country entry updates;
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Write and edit entries - ensure they are accurate and objective, and conform to house style;
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Proofread and check content for accuracy;
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Monitor project outcomes and perform continuous evaluation;
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Identify and systematize best practices and lessons learned directly linked to project activities;
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Contribute to the development and dissemination of digital content;
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Treat with confidentiality any information about Humanists International Members, users, intellectual property, staff and research that could be deemed as personal, private or sensitive.
Essential skills
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Research & analytical skills: Demonstrable experience with synthesizing and presenting complex information in a succinct way, with a strong attention to detail and accuracy.
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Experience researching and writing briefings and reports, preferably related to human rights;
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Collaborative working skills: Experience with working in high performing, distributed, multicultural and international teams and working with colleagues and external partners to deliver high-impact programmes;
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Strong writing and proofreading skills;
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Well-organized, efficient and able to work independently
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Excellent command of English.
Desirable
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Working proficiency in foreign languages;
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Experience of recruiting and managing a pool of volunteers;
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Project management experience;
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Experience of training others;
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Experience of monitoring and reporting on indicators of success;
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Understanding of humanism and a commitment to the organization’s mission.
Benefits
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30-days annual leave (this is in addition to public holidays)
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4% contributory pension scheme
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Remote working
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Employee Assistance Programme
The client requests no contact from agencies or media sales.
Contract: Fixed term for 12 months with likely extension, full time, 37.5 hours a week. 0.8 FTE will be considered. We are happy to explore secondment or hosting arrangements with likeminded organisations, in the UK or internationally.
Salary: £27,000 – £30,000 depending on skills and experience, plus 5% employer pension contribution to INTRAC’s company pension scheme.
Location: Remote, with occasional together days and team meetings in person.
Application deadline: Midnight (UK time) Monday 15th April
About INTRAC
INTRAC exists to promote positive social change. We do this by strengthening the wider ecosystems of civil society support and also by supporting civil society organisations themselves. Through our collaborations we intend that these organisations can develop, engage with others, and do what they want to do, better. We have a global network of consultants delivering ethical and values-driven consultancy in areas such as organisational change and MEL. We also have a well-regarded training service offering open and in-house training.
About the role
As Network Development Coordinator you will play an essential part in building INTRAC’s network. This involves a range of duties to enable our network offer, focused on four broad areas:
· Coordinating a range of learning activity, exchange and community building
· Gathering insight, evidence, collective analysis for marketing and influencing
· Coordinating professional development support
· Brokering relationships and supporting consultancy opportunities
We are looking for a versatile and dynamic individual, passionate about connecting, working with and learning from people across different contexts, committed to equality, diversity and inclusion. You will have experience working with or as part of networks and can demonstrate experience in building relationships, bringing people together to share perspectives and learn online. You should enjoy gathering and analysing information and telling impactful stories. You should have an interest in supporting civil society, social justice, and have energy and an eye for detail.
In return we offer a competitive salary and benefits package, and the opportunity to work with an ethical and values-based non-for-profit organisation focused on positive social change.
The client requests no contact from agencies or media sales.
WHO WE ARE AND WHAT WE DO?
We are the UK’s student mental health charity. We challenge the higher education sector, health sector, and government to work with students when making decisions that impact them, and make them accountable for prioritising student mental health. In collaboration with students, we show sector professionals what effective student mental health looks like, and bridge the gap between students and the communities around them to ensure their voices are always heard.
By creating and curating resources, stories and tools, we empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We want to empower and inspire students to use their voice to share their stories and advocate for themselves.
ROLE PURPOSE
The Programme Liaison Officer (full-time, fixed-term contract for 18 months, with possibility to extend) will join the expanding Sector Improvement Team. They will provide vital administration, communication and digital liaison and support required to successfully run and deliver the University Mental Health Charter Programme and Award, achieve the Sector Improvement Team’s key objectives, and contribute to the whole charity’s mission and goals. This is an exciting opportunity to help the team scale the University Mental Health Charter, with the potential to impact 2.5 million staff and students across the UK.
This role will include responding to queries, liaising with assessors, universities and general enquiries. The post holder will be responsible for working with the team to develop and monitor our HUB and digital platforms, for developing regular newsletters and working with colleagues to liaise with the many stakeholders involved in the assessment and programme processes.
Key responsibilities
Liaison support
- Provide effective liaison and administrative support to the Sector Improvement Programme(s), working closely with the Sector Improvement Lead and Programme Managers to ensure thesuccessful delivery of the programmes
- Support the planning and delivery of key Sector Improvement Programme activities such as the Winter Panel and the recruitment of the Award Assessors, CPD training and responding togeneral enquiries
- Act as the first point of contact for key stakeholders’ inquiries through the Charter Inbox and Student Minds’ Hub
Digital and resources support
- Utilise project management tools to manage work, deadlines and workflows alongside relevant colleagues to ensure timely and quality programme delivery
- Support the development of resources and documents for the charter, including newsletters, HUB announcements, Charter Handbook etc.
- Work closely with the Comms and Digital Team internally to develop and communicate clear timelines and resources needed throughout the year
- Support the annual onboarding of the Charter Programme, supporting the administrative tasks for the process, including some financial support. Lead on bringing together and distributing key documents such as welcome packs, Charter Framework documents etc.
- Support the coordinator (Programme and HUB) to onboard universities and Assessors to the HUB, and develop and grow the platform for members
- Update and oversee the Sector Improvement annual calendar of events and key activities/deliverables and share with the wider Student Minds team, identifying where dates may need to be moved
- Actively participate in the testing and embedding of new digital systems being led by the Digital
- Product Manager to increase efficiency and engagement for the Sector Improvement Programme and organisation as a whole for example collating product requirements
Financial support
- Work with the Programme Support Officer and finance colleagues to ensure correct processes and procedures are followed accurately and compliant with finance requirements
- Act as a secondary card holder for the team, making online purchases such as accommodation and travel bookings and following policies, procedures and guidance in the correct and responsible use of the Student Minds card
Data and process administration
- Administer data princesses for the University Mental Health Charter Programme and Award process, in line with Data Protection Guidelines
- Collate evaluation data from Sector Improvement events (online and in person)
- Create essential documents requested by the Sector Improvement Programme team, to support programme delivery and scalability
- Use our database(s) to manage relationships and communications with programme participants and key stakeholders, ensuring it is always up-to-date
- Support the Sector Improvement Team and Award Managers to enable efficient Award
- Assessment accreditation processes
- Maintain key working relationships with our network of Assessors and University Award Leads, addressing queries, scheduling and minuting award panels, sharing actions with the team
Working together
- Work closely with the Programme Support Officer to successfully deliver all aspects of the role, including managing the relationships with universities and logistical aspects (e.g. bookings, finances), ensuring tasks are picked between roles and when required
- Work closely with colleagues in the Student Space team and Training teams to embed cross- programme working within Student Minds.
- Attend various programme-related meetings, actively contributing ideas to continually develop our Programmes
- Stay updated on developments in Higher Education and gather insights from sector partners to feed into team decisions
- Look for opportunities to develop systems and processes to improve ways of working and participate in discussions on the Sector Improvement Team development and improvement
BENEFITS
- Generous annual leave allowance - 25 days’ annual leave, plus bank holidays, plus a 2-week winter closure
- Flexible working - we encourage all employees to reflect on when and where they work best and how they need to fit work around caring or other commitments.
- Wellbeing is at the heart of what we do - we support staff to implement Wellness Action Plans and offer 10% of weekly working hours for you to invest in your wellbeing.
- Access to Employee Assistance Programme - we also offer wellbeing support through an Employee Assistance Programme which provides a wide range of resources as well as confidential counselling.
- For other benefits and more information please see our website.
The client requests no contact from agencies or media sales.
Location: Full time position - Home Based in Birmingham and Solihull, with event attendance in the local area.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
We have an exciting and rewarding opportunity available for a home-based Community Development Co-ordinator to join our team covering the Birmingham & Solihull area, engaging with the local community. You will promote Dementia awareness across Birmingham & Solihull, with a specific aim to reduce inequalities and reach those with protected characteristics, such as through enhancing awareness, understanding, access to diagnosis and also support for people affected by dementia in groups with protected characteristics. In addition, you will work with those individuals experiencing and/or at risk of other health inequalities, e.g., through lack of access to digital technologies or those living in rural locations or those seldom heard from groups within Birmingham & Solihull.
You will actively explore new possibilities for awareness raising.
About you
- Working experience with people affected by dementia (including carers).
- Previous working knowledge of making local contacts and networking with various services and providers to offer the widest range of opportunities to those we support and the ability to build relationships within communities and local community groups.
- A non-judgmental approach and outstanding communication skills.
- Strong organisational and time management skills.
- Experience and knowledge of working alongside volunteers and have the understanding to champion the valuable contribution volunteers bring to services.
- Able to travel independently across the required region.
- An understanding of dementia and the needs of those living with dementia and their carers would be an advantage but if you have had experience supporting with other challenges this would be taken into consideration.
Person Specification
- You will be approachable and friendly.
- Excellent communication skills, both verbal and written.
- Excellent IT skills and ability to use Microsoft packages confidently.
- Be able to work collaboratively with other team members when required.
- Demonstrate passion and eagerness to help make a difference to help support those affected by dementia.
- An empathetic and non-judgemental approach with a commitment to equal opportunity.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We’re looking for a proactive self-starter, who, like us, believes in the power of democratic engagement for making a difference on the climate and nature crisis. As our new Policy and Engagement Officer, you'll play a pivotal role delivering our tried and tested training programme for political engagement. As the primary liaison for constituents, you'll empower them to effectively connect with elected representatives, offering tailored advice, facilitating meetings, and providing ongoing support.
As our ideal candidate, you possess a deep understanding of climate change and parliamentary developments. You’ll thrive in building relationships with diverse communities and organisations, driving our mission to represent all sectors of society. Your ability to hit the ground running and lead on projects will set you apart.
If you're passionate about driving change, fostering inclusivity, and making a tangible impact for the climate and nature crisis, we want to hear from you. Apply now and be part of a dynamic team committed to creating meaningful change.
Check our website for a copy of the Job Description and Person Specification
As Policy & Engagement Officer, you will work with the Hope for the Future team to:
- Act as constituents’ main point of contact at HFTF, working with them to effectively engage their elected representatives by supporting them through the constituent journey (including offering tailored advice, letter writing, meeting preparation and coaching, facilitation and follow-up).
- Prepare and deliver HFTF’s core training, contributing to its ongoing development.
- Develop constituent and partner-facing resources aimed at maximising political impact.
- Ensure work is aligned with our objectives and strategy to maximise efficiency and impact, linking and contributing to Hope for the Future’s central strategies and wider work as required. This includes our Councils, Faith and Outreach work.
- With the support of the Policy and Engagement Coordinator, contribute to effective objective setting in order to deliver HFTF’s strategy.
- Ensure the CRM is up to date and support monitoring, evaluation and reporting in relation to the team’s work.
- With the support of the Research and Impact Coordinator conduct research on elected representatives and other key figures in order to train and advise constituents on how to best engage with them.
- Identify and build relationships with local and regional partner organisations and communities to engage new constituents, to help ensure that we are working towards reaching and representing all sectors of society.
- Provide support to other team members where required in both organising and delivery of events and projects.
- Provide support to other team members with income generation activities where required.
- Able to travel around the UK frequently to support constituents and partner organisations, attend workshops and deliver training. For remotely based staff, occasional attendance at HFTF premises may also be required for supervision, development or team-building purposes, etc.
- Take the lead on thematic and project work as allocated by Hope for the Future, (e.g. Scotland focus, housing focus) and help to upskill the rest of the team on these topics. ● Contribute to the continued development of HFTF’s training and approach
- Support the Policy and Engagement Coordinator to identify and develop opportunities for growing the organisation's reach and impact.
- Maintain a strong working knowledge of climate change and nature loss/ degradation developments in Parliament, including changes to policy and specific MP involvement in such developments.
- Actively seek to engage with new constituents and support our work towards reaching and representing all sectors of society.
- Support the Fundraising Officer in producing case studies and information on the impact of our work for inclusion in funding bids
Please check our website for a copy of the Job Description and Person Spec. Applications close 11th April.
Please email us if you have any questions about this role or the application process.
The client requests no contact from agencies or media sales.
Contract Type: Permanent
Hours per week: 21
Salary: £40,700 (FTE)
Closing Date: 21 April 2024
Interview dates start from: 29 April 2024
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Their anxieties are deep. Their education, mental health and social lives suffer. Their futures feel very uncertain. They need tailored psychosocial support and they need to know that their voices and unique needs are being heard and understood. We’re there to make sure that happens.
We know what a better future could look like for children and young people with cancer. And we know what we need to do to make that future a reality. We know we need to push harder, reach further and work smarter. And we know we need the right people on our team to help us get there. People like you.
About the role
At Young Lives vs Cancer, we know that children, young people and parents with lived experience of childhood cancer are the best people to guide and shape the work that we do. A commitment to Voice is a commitment to listening to, collaborating with and championing the people we support to create meaningful change and a better future for all children and young people living with or after cancer.
As Voice Manager, you will work with the Head of Voice to deliver our Voice strategy and deliver a high-quality Voice team in order to enable young cancer patients and their families to have a stronger voice, inside and outside the organisation - not just to contribute, but also to challenge, giving the power to them to amplify their voice and make positive change.
Our Voice team is a key part of the Policy, Communications and Voice Directorate, which synthesises our policy, research, campaigning, voice, media & brand, digital and communication work. If you want to join us in working together to build a strong, effective system of support for young cancer patients and their families, we want to hear from you.
We would love to hear from you if you have experience of:
• Service user involvement and youth participation
• Communicating with different audiences and building strong relationships with internal and external stakeholders
• Collaborating with and influencing colleagues and beneficiaries to support involvement and co-production
• Managing a team / line management experience
• Sound written communication skills, including report writing and writing for digital channels
• Using digital platforms/CRM systems to build and engage networks and communities (desirable)
Young Lives vs Cancer is open to and in support of flexible working. Your flexibility requirements and that of the role will be discussed at interview stage with you.
This role is home-based and can be based anywhere in the UK with occasional visits to Young Lives vs Cancer workplaces.
This role is subject to an Enhanced Criminal Record Check. In the event of a successful application a Disclosure report will be sought.
Interviews are planned to take place on 29th April.
Diversity declaration
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.
We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.
Accessibility
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please get in touch with us if you would like to discuss any specific requirements.
What we offer
In return for your commitment, we offer a great reward package, which includes generous annual and family/ caring leave entitlements, enhanced pension and employee savings scheme.
If you join us, you will be part of a community that is committed make a difference to the lives of children and young people with cancer. Young Lives vs Cancer is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
You may have experience of the following: Voice Engagement Coordinator, Youth Advocacy Coordinator, Participation Strategy Manager, Community Voice Advocate, Inclusion and Participation Manager, Youth Engagement and Empowerment Officer, Patient Voice Liaison Officer, Family Advocacy Coordinator, Collaborative Voice Facilitator, Empowerment and Inclusion Specialist, etc.
REF-212 644