Digital Inclusion Project Administrator Jobs in Cardiff, Wales

The Organisation

ImpactEd Group consists of 3 discrete, but complementary, business units:

• ImpactEd Evaluation works with schools and organisations to analyse the impact of programmes and interventions to help partners do more of what works and less of what doesn’t.
• ImpactEd Consulting offers strategic and operational support for its partners, to address challenges and underpin carefully managed growth.
• The Engagement Platform (TEP) measures school and teacher engagement to support sustainable working cultures.

Since being founded in 2017, ImpactEd has worked with thousands of schools and hundreds of organisations, serving more than a quarter of a million pupils annually. We are a growing and skilled team of over 30 people. Our strategy commits to systemic impact by helping our partners to make better decisions and empowering our team to make decisions on behalf of the organisation as part of our aspirations for employee ownership.

The Opportunity

This role sits within our Evaluation unit in our Impact Partnerships team, who work with education organisations such as charities, universities and education technology companies (our ‘impact partners’). Our work focuses on helping these organisations to design and deliver evaluations, and to build their capacity for impact evaluation.

We are looking for a candidate who can support the team internally with a variety of delivery and administrative processes, working directly with our schools and partners to support their evaluation journey. This will include supporting new schools through their onboarding and data collection processes and monitoring their usage of our digital platform, the School Impact Platform.  You will also be responsible for liaising with schools to schedule focus groups with teachers and pupils and organise these events accordingly, and supporting colleagues with facilitating data collection and analysis, which will include reporting processes and creating surveys which form part of our evaluation work with schools.

The successful candidate will also have the opportunity to apply for our new professional development pathway, launching this summer. On this two-year scheme, a small cohort will rotate between our practices, gaining wider experience within strategy, evaluation and operational development within the education and social enterprise space.

About You

We are looking for some of the following attributes, though you might be more experienced in some areas than others, and open to a range of backgrounds:

• Understanding and experience of the UK education system

• Experience of quantitative and qualitative data analysis (using Excel is preferred, and this doesn’t need to be highly advanced) and report writing

• Experience of working within an administrative or customer service/partner focused role

• Track record of effective process and project management.

As well as this, you are likely to be most successful in the role if you:

• Communicate clearly and persuasively, both written and verbally

• Have exceptional attention to detail and enjoy setting up and working to clear processes

• Are analytical and happy to spend time reviewing research literature or scrutinising data

Are entrepreneurial and solution-focused: you can think on your feet and adapt to change.

Why Us?

As an organisation we care deeply about creating a meaningful place to work and supporting people to grow personally and professionally. These are reflected in our organisational values and our commitments to: 

• Agile and flexible working: responsive management, flexible hours, hybrid or fully remote working

• Personal excellence: we invest significantly in professional development, including an individual CPD budget, and formal and informal training and support

• Mental health and wellbeing: access to health and wellbeing advice and free therapist support.

Diversity and inclusion at ImpactEd Group

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in

• Providing a positive experience of work as part of an inclusive culture led by our organisational values

• Maintaining an annual EDI action plan - led by the internal team and supported by a Board sponsor.

What to expect from the recruitment process:

• We use a recruitment system, Applied, which debiases the recruitment process and all applications are anonymised until the point of interview

• We implement a standardised interview template and competencies matrix.

WHO WE ARE AND WHAT WE DO?

We are the UK’s student mental health charity. We challenge the higher education sector, health sector, and government to work with students when making decisions that impact them, and make them accountable for prioritising student mental health. In collaboration with students, we show sector professionals what effective student mental health looks like, and bridge the gap between students and the communities around them to ensure their voices are always heard. 

By creating and curating resources, stories and tools, we empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We want to empower and inspire students to use their voice to share their stories and advocate for themselves. 

ROLE PURPOSE
The Programme Support Officer (full-time, fixed-term contract for 18 months, with possibility to extend) will join the expanding Sector Improvement Team. They will provide vital logistical, financial and administrative support and coordination required to successfully run and deliver the University Mental Health Charter Programme and Award, achieve the Sector Improvement Team’s key objectives, and contribute to the whole charity’s mission and goals. This is an exciting opportunity to help the team scale the University Mental Health Charter, with the potential to impact 2.5 million staff and students across the UK.

From booking travel and accommodation, holding responsibility for the planning and administration of the Purchase Order sheets, to liaising with the many stakeholders involved in the assessment and programme processes, you will have an opportunity to be involved in an interesting, fast paced and exciting role.

KEY RESPONSIBILITIES

Logistical support

• Provide effective logistical and administrative support to the Sector Improvement Programme(s), working closely with the Sector Improvement Lead and Programme Managers to ensure the successful delivery of the programmes
• Support the the planning and delivery of key Sector Improvement Programme activities including online and in-person events, handling the administrative and logistical tasks e.g. venue booking and travel arrangements
• Support the Charter Award Process by managing logistics for assessors during Award site visits and handling related bookings
• Use of our Project Management tools to set and receive work, manage deadlines and workflows alongside colleagues to complete projects and Programmes in a timely manner, ensuring high quality of work

Financial support

• Assist in onboarding the University Mental Health Charter Programme by managing administrative tasks such as purchase orders and processing documents (e.g. MOUs, new supplier forms etc.) and outstanding payments
• Administer finances for our Sector Improvement programmes; issuing purchase orders and ensuring timely payments
• Work with finance colleagues to ensure correct processes and procedures are followed accurately and compliant with finance requirements, and identify areas for process improvement
• Act as a cardholder for the team, making online purchases such as accommodation and travel bookings and following policies, procedures and guidance in the correct and responsible use of the Student Minds card

Data and process administration

• Administer data processes for the University Mental Health Charter Programme and Award process, in line with Data Protection Guidelines
• Collate and analyse evaluation data from Sector Improvement events (online and in person), generating timely reports and make recommendations for programme improvement
• Create essential documents requested by the Sector Improvement Programme team to support programme delivery and scalability
• Provide support to the Sector Improvement Team and Award Managers to enable efficient Award Assessment accreditation processes
• Maintain key working relationships with our network of Assessors and University Award Leads, addressing queries, scheduling and minuting award panels, sharing actions with the team

Working together

• Work closely with the Programme Liaison Officer to successfully deliver all aspects of the role, including managing university relationships, ensuring tasks are picked between roles and when required
• Attend programme-related meetings, and maintain communications with programme participants and key stakeholders through maintaining and use of up-to-date database(s)
• Actively participate in the testing and embedding of new digital systems to improve programme efficiency and engagement
• Stay updated on developments in Higher Education and gather insights from sector partners to feed into team decisions
• Look for opportunities to develop systems and processes to improve ways of working and participate in discussions on the Sector Improvement Team development and improvement

Other duties

• Such other duties as may be reasonably prescribed by the organisation, appropriate to the grade and responsibilities of this post
• Attend regular team meetings with the Student Minds team and colleagues throughout the year as required
• Ensure compliance with Student Minds’ internal procedures and all external legal requirements
• Undertake training and attend conferences in a support capacity when Student Minds is delivering, and attend external conferences as a delegate where required
• Engage with and provide feedback on projects and strategic reports developed by other members of the team
• Work flexibly and undertake tasks to support Student Minds colleagues as needed

BENEFITS

• Generous annual leave allowance - 25 days’ annual leave, plus bank holidays, plus a 2-week winter closure
• Flexible working - we encourage all employees to reflect on when and where they work best and how they need to fit work around caring or other commitments.
• Wellbeing is at the heart of what we do - we support staff to implement Wellness Action Plans and offer 10% of weekly working hours for you to invest in your wellbeing.
• Access to Employee Assistance Programme - we also offer wellbeing support through an Employee Assistance Programme which provides a wide range of resources as well as confidential counselling.
• For other benefits and more information please see our website.

Are you a warm, engaging and exceptional online workshop and training facilitator passionate about social justice? 

About the role

We know kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident and empowered to do that. A new training contract with the Department for Education will support this outcome. 

This role is pivotal in supporting kinship carers to understand what being a kinship carer actually means, what choices are available to them and how to access the information and advice they need for their kinship families in England. 

You’ll facilitate our online introductory training workshops for kinship carers, alongside a kinship experienced colleague. 

You’ll join a new team – Advice, Training and Information who will be resolute about creating a positive and impactful learning experience for all kinship carers in England. 

A strong facilitator and communicator, you will need to be (or become) a Zoom whizz, confident in using breakout rooms and all the extras, calm under pressure (sometimes technology lets us down) and able to deliver exceptional online workshops and training to small and large audiences. We’ll also ask you to support one-off in person training occasionally. 

Being interactive, engaging and able to read the ‘online’ room are essentials for this role. You’ll be curious – and always thinking about how you can improve your delivery and the experience for kinship carers. We’re building a team who is open, focused on the needs of kinship carers and who are looking to continuously and positively improve. 

As part of this new training service, you’ll receive all the training and development to support you to succeed in this role. This may include overnight stays as part of induction and training. 

What you’ll need to achieve in this role:

Key responsibilities:

· Deliver and lead exceptional online introductory training workshops to kinship carers in England (individual target - between 40-50 over a 12-month period). Confident and frictionless use of Zoom (including breakout rooms and other tools) to deliver a high-quality training experience. 

· Consistent approach across training experiences, following manualisation processes. 

· An in-depth understanding of kinship care in England (we’ll provide training and support). 

· Ensure KPIs for service delivery (including feedback and evaluation) are met including kinship carer experiences (90% service user satisfaction). 

· Occasional face-to-face training delivery (for regional roadshows where appropriate). 

· Ongoing continuous development of training resources and delivery using insight, data and participation from kinship carers. 

· Ensure training is accessible and adapted as required. 

· Be comfortable being a ‘face’ for the service in promotion and online resources. 

· Take part in creating online content, including being confident in front of the camera to produce video and verbal content to add to our online resources, advice and guidance. 

· Contribute to online resources as required. 

· Take accountability for using Salesforce effectively as our case management system to support service delivery learning, high performance and evaluation. Ensure excellent administration in your delivery, keeping to deadlines. 

· Work closely with Advice Service, Peer Support Service and Programmes teams to create onward referral pathways. 

· Work with local authority partners to create regional content for online introductory training workshops. 

· Ensure tone of voice, language and brand are in line with Kinship guidelines. Contribute positive active learning and proactively create opportunities to understand kinship carers needs for training (using learning logs). 

· Contribute to case studies demonstrating impact of training services alongside ongoing insight to influence policy and campaigning development. 

· Actively contribute to delivering high performance across the team. Commitment to personal development. 

· Live the Kinship values and behaviours daily, embedding collaboration and learning with others across the organisation as part of your role. 

What you’ll bring (your experience):

Knowledge, abilities, skills and experience

Essential

· Substantial experience delivering engaging online training and workshops for diverse audiences, or transferable skills which demonstrate excellent communication and presentation skills. 

· Demonstrable experience of using Zoom to a high level to deliver training (using breakout rooms and other tools to support and enhance facilitation). or transferable skills which demonstrate the ability to learn and develop excellent technical skills. 

· High quality and professional facilitation skills, or transferable skills which demonstrate excellent communication and presentation skills. 

· Demonstrable experience of holding clear boundaries and managing unforeseen circumstances (like disruptive behaviour) within training contexts, or transferable skills which demonstrate your ability to manage boundaries and unforeseen circumstances in a professional context. 

· Proven experience of delivering training workshops which deliver impact and learning outcomes for participants, or transferable skills which demonstrate your ability to deliver positive outcomes in a professional context. 

· Excellent PowerPoint skills. 

· Experience of working with communities with different levels of digital literacy. Ability to develop in-depth subject knowledge (kinship care for example) to deliver consistent and up to date content. 

· Excellent written, verbal and visual communications with high attention to detail, representing Kinship and this new training service with conviction and professionalism. 

· High degree of confidence using technology, or willingness to develop and take accountability for using technology. 

· Willingness to think outside of the box and ability to work with others to work in non-traditional ways to achieve change for kinship carers and their families. 

· A positive, can-do, solutions driven attitude that helps contribute to a clear learning culture for the team. 

· Ability to work on your own initiative and manage a complex and varied workload to successfully meet project deadlines and targets. 

· To act at all times in the best interest of Kinship and the families we support. Resilience when dealing with challenging and sensitive issues. 

· Non-judgemental (reflected in language and behaviour). 

Desirable experience and knowledge:

· Experience presenting content in video format.

· Experience of using Salesforce. 

· Knowledge and understanding of kinship care and/or children and families who need support. 

General attributes:

· Commitment to equal opportunities and diversity and a respectful approach to working with people from a range of backgrounds.

· Flexible and willing to travel for work occasionally across England.

· Excellent written and spoken English

· Right to work in the UK

Your main relationships will be with:

· Team Leader - Online

· Training and Learning Lead 

· Training team colleagues including Training Facilitators

· Training Officers 

· Associate Director of Advice, Training and Information

· Advice, Programmes and Peer Support Teams

· Kinship carers 

Humanists International is the global representative body at the heart of the humanist movement. 

Our Members and Associates include humanist, rationalist, secular, ethical culture, atheist and freethought organizations from all over the world. Our community also includes many individual supporters who share our vision and values.

We campaign on humanist issues. We defend humanists at risk of persecution and violence. We lobby for humanist values at international institutions, including the United Nations. And we work to build the humanist movement around the world.

Purpose of the role

One of the core elements of this work is the production of the Freedom of Thought Report. The Report examines every country in the world for its record on upholding the rights and equality for non-religious people. We consider issues of legal discrimination and outright persecution and violence. The Report is essential to our awareness-raising efforts of the persecution faced by the non-religious.

Humanists International is embarking on a 2-year programme of work in order to realize some long-term improvements to the Freedom of Thought Report. We are looking for an enthusiastic research coordinator to join our team and participate in all stages of the publication process.

As a research coordinator you will support the Casework & Campaigns Manager to administer, plan and produce the Freedom of Thought Report, providing evidenced-based research to shape and influence human rights policy as it pertains to the non-religious.

This is a predominantly home-based role, but does require the attendance of in-person events such as the General Assembly and Team Building, as required.

We are open to flexible work arrangements and committed to diversity and inclusion.

Key duties

• Collaborating with the Casework & Campaigns Manager to research, plan, and deliver the Report’s production on an annual basis;

• Provide administrative support to the Casework & Campaigns Manager;

• Liaising with team members (e.g. Members, Associates, designers, and volunteers) ensuring deadlines are met;

• Recruiting, training and coordinating a pool of volunteer researchers;

• Developing and implementing training sessions for members, associates, and volunteers;

• Liaising with Humanists International members to enable and support them to submit country entry updates;

• Write and edit entries - ensure they are accurate and objective, and conform to house style;

• Proofread and check content for accuracy;

• Monitor project outcomes and perform continuous evaluation;

• Identify and systematize best practices and lessons learned directly linked to project activities;

• Contribute to the development and dissemination of digital content;

• Treat with confidentiality any information about Humanists International  Members, users, intellectual property, staff and research that could be deemed as personal, private or sensitive.

Essential skills

• Research & analytical skills: Demonstrable experience with synthesizing and presenting complex information in a succinct way, with a strong attention to detail and accuracy. 

• Experience researching and writing briefings and reports, preferably related to human rights;

• Collaborative working skills: Experience with working in high performing, distributed, multicultural and international teams and working with colleagues and external partners to deliver high-impact programmes; 

• Strong writing and proofreading skills;

• Well-organized, efficient and able to work independently

• Excellent command of English.

Desirable

• Working proficiency in foreign languages;

• Experience of recruiting and managing a pool of volunteers;

• Project management experience;

• Experience of training others;

• Experience of monitoring and reporting on indicators of success;

• Understanding of humanism and a commitment to the organization’s mission.

Benefits

• 30-days annual leave (this is in addition to public holidays)

• 4% contributory pension scheme

• Remote working

• Employee Assistance Programme

Hours 36 hours per week

We are looking to appoint an enthusiastic and highly organised individual, in a supporting role to the HR and Learning & Development Manager. The role will assist with day to day operational tasks, providing managers and staff with effective administrative support in all aspects of Human Resources.

You will provide HR generalist administrative support for the full employee lifecycle, as well as support with the end-to-end recruitment cycle in line with The Churches Conservation Trust’s policies and procedures, best practice and legal requirements. You will assist with the provision of training and development of staff ensuring compliance with mandatory training.

To be successful in this role, you must be able to work as part of a small team, whilst also independently and proactively completing tasks. Excellent communication and IT skills, accuracy and attention to detail are essential requirements.

If you would like to apply for this role, please visit our recruitment portal to begin your application.

Please submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

If you have any questions, please contact us.

The closing date for receipt of applications is 8am on 23rd April 2024.

The interviews will take place in Birmingham on Wednesday 8th May 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Director (Cynnal Cymru)

Location: Flexible working/ Cardiff office base/Home working/Client sites

Contract Type: Permanent/ Full time

Salary: £55,000 to £60,000 (pro rata) dependent on experience

Hours: 30 or 37.5 hours per week (4 or 5 days)

Could you lead this critical sustainable development organisation in Wales?

Cynnal Cymru is the leading sustainable development organisation in Wales. With charitable aims at our core, we provide advice, training and connections to help organisations take bold decisions for a fairer and more secure future.

We are looking for an ambitious individual who can help us strengthen our skills and expertise and lead us through a period of consolidation and change as we continue to deliver our ambitious agenda of enabling action towards a fair and just society, a low carbon economy and a thriving natural environment.

You may be an experienced CEO or an experienced senior manager looking for a step up. Our new Director will be skilled in both people and organisational management, with very good business and financial acumen.

We are a lively and progressive charity at an important stage in our development. If our mission resonates and you share our aims, we would love to hear from you.

We are interested in hearing from candidates with:

• A keen understanding of sustainable development and its status in global, national, and local contexts
• Significant and recent successful management experience at executive or senior level
• Experience of generating income, managing commercial and non-commercial income streams, and leading a financially sustainable organisation
• Experience of working in a small team, bringing together individuals from different parts of an organisation and delivering change

Why Cynnal Cymru?

We’re sustainability experts who help organisations create a fairer and more secure future. Since 2002 we’ve been part of Wales’ journey to end short-term thinking and become a leader in sustainable development. Our team delivers wide-reaching work touching many agendas and policy areas including climate change and decarbonisation, sustainable travel, renewable energy, utilities, affordable housing, the Foundational Economy, in-work poverty, management of natural resources and much more.

As our new Director, you will have the opportunity to have a significant impact on the sustainability agenda in Wales.

How to apply:

• Eastside People is supporting Cynnal Cymru in the recruitment of this role. Please ensure you have read the candidate information pack before applying.
• Please apply by submitting your CV and a cover letter.
• Please do not provide any personal information on your Cover Letter such as name, ethnicity, etc. as we are operating an anonymised recruitment process to reduce any subconscious biases, advantages or disadvantages to anyone.
• Please respond to each of the following areas in your cover letter which should be no longer than 3 pages:
• Your familiarity with sustainability and the reasons this opportunity resonates for you
• Your strategic experience as a senior leader
• Your experience of leading an organisation through a significant period of consolidation and expansion – please give examples of the challenges you faced and how you overcame them
• Your preferred approach for implementing income-generating activities to support organisational growth and sustainability
• Experience/knowledge in relation to the other relevant skills and experience specified in the job description and person specification
• The closing date for applications is Friday 3rd May interviews will take place in the week commencing 17th May.
• The selection process will involve an interview and presentation to the panel of Trustees. Should you be successful after this stage, there will be an opportunity to meet with the Senior Leadership team.
• We want you to have every opportunity to demonstrate your skills, ability, and potential; please get in touch with us if you require any assistance or adjustment so that we can help make the application process work for you.
• We are sustainability experts based in Wales – we provide advice, training and connections to help your organisation take bold decisions for a fairer and more secure future.

 REF-213289

Are you a warm, engaging and exceptional online workshop and training facilitator passionate about social justice? 

About Kinship: 

If you’re passionate about purpose – real change for real people, then now is a good time to join us. We are Kinship. 

We support grandparents, siblings, aunts, uncles, other family members and friends who step up to raise children when their parents can’t. 

Our vision is for a society where every kinship family has the recognition, value and support they need and deserve. 

What you need to know about this role: 

We know kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident and empowered to do that. A new training contract with the Department for Education will support this outcome. 

This role is pivotal in supporting kinship carers to understand what being a kinship carer actually means, what choices are available to them and how to access the information and advice they need for their kinship families in England. 

You’ll be part of a team delivering regional roadshows across the country. You’ll help facilitate on the day, presenting to kinship carers across England. Alongside roadshows you’ll deliver introductory training at local peer support groups. 

You’ll join a new team – Advice, Training and Information who will be resolute about creating a positive and impactful learning experience for all kinship carers in England. A strong facilitator and communicator, you will need to be great at presenting content to kinship carers. You’ll need to calm under pressure and able to deliver exceptional in person workshops and training to small and large audiences. 

Being interactive, engaging and able to read the room are essentials for this role. You’ll be curious – and always thinking about how you can improve your delivery and the experience for kinship carers. We’re building a team who is open, focussed on the needs of kinship carers and who are looking to continuously and positively improve. 

As part of this new training service, you’ll receive all the training and development to support you to succeed in this role. This may include overnight stays as part of induction and training. This is a role that will need to travel and we’re happy to discuss how this could work best if you have kinship caring responsibilities. You will not be responsible for logistics. 

What you’ll need to achieve in this role: 

• Co-delivering exceptional in person introductory roadshows to kinship carers in England (16 over a 12-month period) as part of a delivery team. 

• Leading exceptional in person introductory workshops to peer support groups in England (individual target - 20-30 over a 12-month period). 

• An in-depth understanding of kinship care in England (we’ll provide training and support). 

• Consistent approach across training experiences, following manualisation processes. 

• Effectively facilitating roundtable discussions (as part of the roadshow format). 

• Supporting consultation events with kinship carers to support co-design of the service. 

• Ensuring KPIs for service delivery (including feedback and evaluation) are met including kinship carer experiences (90% service user satisfaction). 

• Ongoing continuous development of training resources and delivery using insight, data and participation from kinship carers. 

• Ensuring training is accessible and adapted as required. 

• Be comfortable being a ‘face’ for the service in promotion, in person and for online resources. 

• Take part in creating online content, including being confident in front of the camera to produce video and verbal content to add to our online resources, advice and guidance. 

• Contribute to online resources as required. 

• Take accountability for using Salesforce effectively as our case management system to support service delivery learning, high performance and evaluation. Ensure excellent administration in your delivery, keeping to deadlines. 

• Work closely with Advice Service, Peer Support Service and Programmes teams to create onward referral pathways. 

• Work with local authority partners to create regional content for in person introductory training workshops at peer support groups. 

• Ensure tone of voice, language and brand are in line with Kinship guidelines. Contribute positive active learning and proactively create opportunities to understand kinship carers needs for training (using learning logs). 

• Contribute to case studies demonstrating impact of training service alongside ongoing insight to influence policy and campaigning development. 

• Actively contribute to a delivering high performance across the team. Commitment to personal development. 

• Live the Kinship values and behaviours daily, embedding collaboration and learning with others across the organisation as part of your role. 

What you’ll bring (your experience): 

Essential experience, skills and abilities: 

• Substantial experience delivering engaging in-person training and workshops for diverse audiences, or transferable skills which demonstrate excellent communication and presentation skills. 

• High quality and professional in-person facilitation skills, or transferable skills which demonstrate excellent communication and presentation skills. 

• Demonstrable experience of holding clear boundaries and managing unforeseen circumstances (like disruptive behaviour) within training contexts, or transferable skills which demonstrate your ability to manage boundaries and unforeseen circumstances in a professional context. 

• Proven experience of delivering training workshops which deliver impact and learning outcomes for participants, or transferable skills which demonstrate your ability to deliver positive outcomes in a professional context. 

• Excellent Powerpoint skills. 

• Experience of working with communities with different levels of digital literacy. Ability to develop in-depth subject knowledge (kinship care for example) to deliver consistent and up to date content. 

• Excellent written, verbal and visual communications with high attention to detail, representing Kinship and this new training service with conviction and professionalism. 

• High degree of confidence using technology, or willingness to develop and take accountability for using technology. 

• Willingness to think outside of the box and ability to work with others to work in non-traditional ways to achieve change for kinship carers and their families. 

• A positive, can-do, solutions driven attitude that helps contribute to a clear learning culture for the team. 

• Ability to work on your own initiative and manage a complex and varied workload to successfully meet project deadlines and targets. 

• To act at all times in the best interest of Kinship and the families we support. Resilience when dealing with challenging and sensitive issues. 

• Non-judgemental (reflected in language and behaviour). 

The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.

We are looking for an experienced Volunteer Manager to support and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication and will develop new volunteering opportunities within the charity.

You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.

You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.

We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.   

There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales. 

This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.

We offer great benefits including 25 days annual leave plus public holidays (pro rata for part time staff), a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without a CV and cover letter will not be considered.

Closing date for applications is Friday 3 May 2024, 5 pm
Interviews will be held Friday 17 May 2024.

Are you energetic, empathetic and full of ideas to help a lively team grow a thriving online community platform?

Scope are looking for a personable Online Community Coordinator to join our Online Community Team.

You will work on our online community and help make it a safe and supportive place where disabled people can make friends and talk about what is important to them. 

Permanent, part time, 28 hours a week (some evenings and weekends required).

The hours for this role will be worked according to a rolling shift pattern between 8am to 8pm Monday to Friday and 10am to 6pm Saturdays and Sundays.

Location: Scope's office bases are London office (Here East, E15 2GW) or Scope's Leeds office (LS1 5SH) but the role will involve working remotely for most of the time.

Please note: The successful candidates will be subject to an enhanced DBS check.

The role

You will work within a team to moderate, create and coordinate content, information, newsletters and manage volunteers.

You will form a key part of the wider online community team by:

• Moderating discussions
• Welcoming, engaging and supporting members
• Signposting members to useful resources
• Sourcing and creating new conversations and content
• Recruiting, training, managing and supporting volunteers
• Escalating safeguarding concerns

After your training period, you will be able to work confidently and independently on our online community in all aspects of the role.

For more information about the role’s responsibilities, and the skills and experience required please use the link to the Scope website. 

About you

You will: 

• Have great inter-personal skills
• Write in a high standard of Plain English
• Enjoy communicating and supporting people 
• Have broad experience of using forums or social media communities
• Have a high level of computer literacy
• Understand the barriers that society creates for disabled people 
• Have great reading comprehension and fantastic attention to detail
• Be consistent and methodical
• Have experience of creating different forms of content
• Enjoy solving problems
• Know how to manage your time effectively
• Have been part of a team before
• We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.

Please make sure you explain in your application, with examples, how you can meet these important skills.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.