Digital Jobs in Brighton, Brighton And Hove

Digital Communities Coordinator

Fixed Term 24 months| Full Time | Salary: £34,392 per annum | Location: Hybrid | Close date: Monday 6 May 2024 (9am)

Join our award-winning team and help the nation enjoy better bone health. We’re a dedicated, inspiring and forward-thinking healthcare charity and our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals; supporting services to help our beneficiaries; and drive research.

We’re proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, which puts us in the top 20% of charities and we want to attract the brightest and the best to help us beat this condition and change society for the better.

• This role is an exciting opportunity to form part of a team coordinating and developing our digital services, including contributing to two multi-year service development programmes currently underway, Osteoporosis Connect and Medication Support (Action for Osteoporosis) and overseeing our online peer-support communities.
• We’re looking for someone with excellent interpersonal skills with a demonstrated ability to build rapport, empathise with others, and foster positive relationships both online and offline.
• Do you have experience supporting online communities or support spaces, preferably within a healthcare or charitable organisation?
• Do you have experience coordinating projects or services? (digital experience would be ideal)
• Do you have experience of navigating sensitive or contentious topics with diplomacy, tact, and professionalism, ideally within online communities?
• If you’re looking to join a fantastic organisation and team where you can really make a difference, we’d love to hear from you.
• Location - In this role, you would benefit from the flexibility of working either on a hybrid basis (with the expectation to attend our central Bath office, at least 20% of your time each month),or working in a fully remote way.

How to apply

To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by a supporting statement in a cover letter, demonstrating how your skills and experience meet the person specification.

We particularly welcome qualified applicants from ethnic minorities as they are under-represented in the team.

Want to know more?

For more details on this role, please download the job description.

The closing date is 9am on Monday 6 May 2024 (9am). First round interviews expected to be w/c 13 May 2024

REF-213 362

Digital Analyst

A brand new and urgent contract opportunity has arisen for a Digital Analyst with a strong knowledge of Google Analytics (GA4) and Google Tag Manager to join an award winning, nationally recognised organisation in the charity sector.

This initial 6-month contract will see the Digital Analyst aid in the organisation’s website development project, whilst improving how web analytics are used. If you are currently a Digital Analyst with working knowledge of GA4 and GTM and a keen interest to develop your digital analysis skills, then this is the perfect role for you!

Skills that are required for a Digital Analyst are:

• Experience in Google Analytics (GA4) & Google Tag Manager
• Experience in creating dashboards
• Strong stakeholder management skills
• Willingness to learn and develop

Digital Analyst / Google Analytics / GA4 / Google Tag Manager / Dashboards / Website

Rate: £210-£220 Per Day, Inside IR35

Contract: 6-months (initially)

Location: Remote (office space in London)

Start Date: ASAP

Apply now for immediate consideration regarding this excellent opportunity

Understanding Recruitment is acting as an employment agency for this vacancy.

As the Digital Campaign Manager you will use your skills to build and lead projects and creative digital-first campaigns to support Syria’s heroic civil society. You will be responsible for delivering campaigns that advance The Syria Campaign’s goals and mission, working with allies and partners to elevate their voices and demands to a global audience. You will get to work with our incredible supporters and encourage others to act by employing the full suite of digital campaigning tactics to bring about real change.

You will be responsible for creating impactful online campaign actions from petitions to “email your MP” moments, running an email programme to engage our large online supporter base (from idea generation to writing, delivery and analysis), producing creative social media campaigns, and responding to real world events. You will reach new supporters and key audiences through growth-oriented digital campaigns. 

This is a full-time position that reports to the Campaign Director. The job is remote and can be done anywhere from European or Middle Eastern time zones.

The Syria Campaign

The Syria Campaign is a small, fast moving, and powerful human rights organisation that is building new ways for digital and creative communications to have impact. We work to support Syria’s heroes in the struggle for freedom and democracy, partnering with civil society actors inside and outside the country. We’ve moved beyond the limitations of an “online movement builder” or traditional NGO, fusing the best elements of think tanks, creative agencies, and digital mobilisation to shift the narrative on Syria.

Thirteen years since the Syrian people took to the streets to demand freedom and democracy, there are still millions of civilians at risk of military attack, over 100,000 people remain illegally detained and disappeared, and there has been nearly no accountability for the victims and survivors of war crimes. The Syria Campaign works to keep Syria in the international spotlight to increase the cost of attacks on civilians, help build the power of civil society, advocate for a vision of real peace and justice, and build international solidarity with the Syrian people.

We’ve raised the profile of Syrian groups such as the White Helmets rescue workers, helping secure them millions of dollars to continue their life-saving work and making them famous around the world. We’ve supported the Families for Freedom, a women-led movement of the families of the disappeared in Syria, to ensure their demands are heard. We work with dozens of partners across Syria who trust us deeply. Syria is full of heroes and we’re privileged enough to work with them. You can read about some of what we’ve done here, here and here.

After 13 years of conflict and crisis in Syria, we have to fight hard to make sure the issues that matter to us and our partners get the focus and support they need. We refuse to let Syria disappear from the attention of the world, and we will work until we see justice served. The Digital Campaign Manager will play a key role as The Syria Campaign develops new strategies and approaches to achieve our goals.

What you’ll be responsible for

Developing and leading far-reaching digital campaigns with our Syrian partners to make their demands heard on the international stage, that capitalise on reactive campaign moments. You will be campaigning for freedom and justice for Syria’s disappeared, for the protection of civilians and humanitarian workers from the bombs, and for support for educators, media activists and other heroic civil society actors on the ground in Syria. 

Creating high-quality digital campaign content. You will work closely with our small and talented campaign team to write amazing copy across a range of campaign materials, including through supporter emails, advocacy briefs, blogs, and microsites. You will lead on digital advocacy opportunities to mobilise our supporters to take action in solidarity with the demands of our Syrian partners through petitions, fundraisers and other actions. Working closely with the media team you will push forwards creative visuals for social media including graphics, videos and commentary, including commissioning and managing creatives. 

Leading our campaign email programme. You will manage our supporter email programme in collaboration with designers and developers. This includes devising and drafting regular multilingual campaign emails to keep our large supporter base engaged, testing out best practices to grow and maintain those who support us, and analysing our success. You will also build action pages, run fundraisers for our Syrian partners, and manage Facebook ads.

Organising and coordinating events and actions, amplified online. You will manage events and actions that influence politicians and decision makers to meet the demands of our Syrian civil society partners – making sure they have maximum impact and reach our global audience.

Qualifications

Essential skills:

Campaign strategy:

• At least 4 years experience mobilising targeted, highly creative digital campaigns for change in a charity, non-profit, campaigns, marketing or political environment

• An excellent track record within advocacy, storytelling, digital mobilisation, or content creation

• Understanding international media, advocacy, public campaigning and current trends in social media

• Commitment to a free and democratic future for Syria, global justice and human rights 

• Sensitivity in working with partners including survivors of human rights atrocities and families of victims

• Commitment to fostering a feminist organisation and promoting feminist campaigns

Copywriting and storytelling:

• Excellent copywriting and storytelling skills in English. Experience of devising high-performing campaign emails, social media content, blogs, microsites and other communications that compel supporters and decision makers to take action.

• Experience writing high-level advocacy communications to a range of stakeholders.

Digital skills and social media:

• Experience managing an email list of more than 10,000 supporters and running a campaign email programme, including analytics to boost growth, engagement, and fundraising. Experience of designing and analysing A/B tests e.g. subject line tests.

• Experience building email campaigns and action pages on Action Kit (preferred) or a similar campaign CMS (Content Management System) platform, and basic HTML skills.

• Skilled at drafting high-performing social media content for a public-facing organisation and an understanding of the different social media platforms. 

• Experience of placing effective Facebook and/or Google Ads.

• Some design experience e.g. using Canva to make social posts.

• Experience using digital tools such as WordPress

Team work:

• Experience working with people from a variety of backgrounds

• Flexibility to work on a remote team across multiple time zones. This requires the ability both to work independently and to collaborate virtually

Desirable skills (non-essential):

• High quality written and verbal Arabic

• Basic video editing skills

• More advanced data analysis skills e.g. using SQL

• Knowledge of German or French language

The deal

The Syria Campaign is committed to making sure everyone on the team is happy, productive, and motivated. Here’s how we do that:

A salary of £40,000 - £50,000, in line with international organisations. The role is a full-time position, although 4 days can be considered.

The job is remote and can be done anywhere in Middle Eastern or European time zones. We have team members in Berlin, London, Rabat, New York, Marseille and Leipzig, and provide you with a space in a co-working office wherever you are based. We have full staff retreats every year to keep us connected.

We give 25 days of leave a year, public holidays, and discretionary break over the end of year holidays. We offer family friendly parental leave policies.

We are an equal opportunity and inclusive employer and encourage applicants of all backgrounds to apply. We do not and will not discriminate on the basis of age, race, nationality or citizenship, gender expression or identity, religion, economic background, disability, or sexual orientation.

Joining the Performance Marketing team, at a well-loved Children’s Charity, the role of Digital Marketing Business Partner will be to support the development, delivery and optimisation of the paid marketing strategy across a variety of campaigns including Brand, Volunteering, and New Product Development, along with coordinating digital activity including website content and organic social activity. This is a 12 month FTC, and can be based fully remote, or from the London office.

As a Digital Marketing Business Partner to the wider charity, you will collaborate with stakeholder and partner teams to reach and engage priority audiences, with best-in-class marketing which meets strategic objectives. The team work as an internal strategic agency to the wider charity.  

Joining a large, established charity, you will;

- work in partnership with colleagues from the Comms, Income Generation and Technology directorates

- leverage data and insight to feed into campaign planning, briefing and development

- project manage campaign work, optimising and reporting on campaign work

- lead on delivery of engaging content (images, copy, video)

- create, lead and execute omnichannel marketing strategy

If you have expertise co-ordinating web content and organic social activity I would love to hear from you!

- 12 months FTC (maternity cover).

- Fully Home-based/ remote, OR London (near Shoreditch)- Hybrid.

- The salary banding is £32,203 - £36,595pa, plus homeworking (+£566) OR London allowance (+£3,366)

- Full-time hours

The charity will review applications on a rolling basis. Please get in touch ASAP! I look forward to hearing from you.

The organisation is committed to safeguarding, diversity and equality of opportunity.

We are seeking a dynamic and proactive individual to join our Digital & QA team as a Digital Project Manager. This role will primarily be responsible for project managing the development of Ygam’s new website from concept to handover in addition to some of Ygam’s other planned digital projects. 

The ideal candidate will have a demonstrated track record of successfully managing digital projects, from initial briefing to final implementation and review, with a thorough understanding of agile methodologies, values and procedures. Excellent communication and interpersonal skills are essential, as you'll be engaging with internal and external stakeholders throughout the project lifecycle. You should be accurate, organised and able to manage multiple projects concurrently. While you should be capable of working independently, you should also excel in a team environment, fostering collaboration and driving towards shared goals.

Duties will include but not be limited to:

• Lead the process to procure external developers for the online portal and manage the relationship with the appointed developer.
• Maintain the project plan, monitoring progress and ensuring milestones are met.
• Manage relationship with appointed developer.
• Engage and consult with internal and external stakeholders, enabling scoping exercises to capture all required functionality and specifications, and developing risk logs, to ensure the website meets user requirements.
• Anticipate potential issues and dependencies, highlight project risks and develop proactive mitigation plans.
• Manage web development budget.
• Operate within agreed timescales.
• Be collaborative, efficient, analytical with great diligence, ensuring consistent improvement in the quality of our outputs.
• Additional digital projects as identified in line with Ygam Strategy including Safer Gambling training development, working with internal and external stakeholders.

This role will be pivotal in contributing to FEI’s communications strategy, focusing on high-quality content creation across social media, personal stories and other written, designed and video formats.  

Scope of the role: 

The Digital Content & Communications Officer is responsible for creating content across FEI’s communications channels, inspiring individuals organisations alike to get involved in the face equality movement. 

This is an exciting new role within the organisation and the ideal candidate will be creative, passionate about communications, content and digital and looking to build their expertise in a growing organisation with a global footprint. The role will be varied and the successful candidate will have the chance to work across a variety of key communications activities, with a primary focus on social media.

There will be freedom for creativity and trying out new ideas, with a focus on personal development through training and ongoing support by working closely with the newly promoted Campaigns Manager who previously fulfilled a similar role. 

We offer flexible hours, with a remote team working across the UK. 

About Face Equality International: 

Face Equality International works to mobilise an alliance of Non-Governmental Organisations (NGOs), charities and support groups to further the campaign for ‘face equality’. 

Our mission is to enable the facial difference community to live a life free from discrimination, indignity or stigma. We do this by positioning face equality as a social justice movement.

Responsibilities 
 

• Social media – Written, graphic and video content to be produced to support FEI’s mission. With the support from the Campaigns Manager, the Communications Officer will lead on developing engaging content to amplify the voices of the facial difference community. Accessible content standards are essential.  
   

• Graphic/video editing – Using tools such as Canva or CapCut to create and edit content.  
   

• Website updates – All FEI staff have access and responsibility to collectively update our WordPress site in line with their role.
   

• Copywriting – Creating content for social media primarily with the addition of blogs and other written marketing materials on occasion.  
   

• Engagement – Community management and engagement via online channels, including influencer outreach.  
   

• Monitoring and evaluation – using analytics to track impact. 
   

• Ad hoc tasks: Supporting the team with ad hoc administrative and communications duties as requested.

Past experience: 

• Experience of producing content for digital channels is essential.  

• Experience of copywriting is essential.  

• Experience of design programs such as Canva or Photoshop is essential. 

• Experience/knowledge of the social justice and equality movements, particularly those devoted to the disability and disfigurement community, is desirable but not essential.

Knowledge and skills: 

• Excellent communication skills – both written and oral, and the ability to communicate to our diverse global audience with care and professionalism. 

• Good interpersonal skills in order to collaborate with volunteers, staff, members and our wider community.

• Good knowledge of brand guidelines, tone of voice, and adhering to overarching strategy.

• IT literacy – knowledge of Word, Excel and PowerPoint are essential. 

• Knowledge of website, social media and newsletter content management systems. 

• Ability to work to tight deadlines, and to prioritise workload. 

• Attention to detail and good organisational skills.

• Willingness and enthusiasm to learn, and grow as the face equality movement does. 

• Multi-lingual candidates would be an asset to our work.  

We would particularly welcome applicants with personal experience of disfigurement/facial difference and from other minority backgrounds.

Digital Marketing and Content Lead

About the role:

As our Digital Marketing and Content Lead, you will conceive and deliver a best-in-class digital strategy that uses our digital estate and communications to deliver against our strategic organisational objectives of ending the institutionalised care of children. You will use your technical expertise in digital marketing and communications and a data-driven approach to increase digital engagement across social media, website, and email. You’ll drive up the quality of our content and user experience through continuous test, review and optimisation.

About you:

We are looking for someone who is digital all-rounder, with a proven track record of creating and implementing effective digital platform strategies and have an innovative approach to digital marketing.

About Hope and Homes for Children:

Orphanages don’t protect children, they harm them. Put simply: the last thing an orphanage can provide is the first thing a child needs - someone to love them. Science shows what we all know, that the bond between a child and their family is vital for their development. Decades of evidence proves that orphanages harm children, subjecting them to high levels of abuse, as well as extreme neglect. Children always belong in families. They need protection, encouragement, play, laughter and love. They need somewhere to call home and someone to love them. You can help us make this a reality for children.

Salary: £37,000 to £41,000 per annum, including any London weighting if applicable.

Location: Remote working, with the home base location flexible across locations where we have a registered European / African office (i.e., UK, Belgium, Romania, Bulgaria, Ukraine, Rwanda, Kenya or South Africa).

Hours: 37.5 hours per week.

Other information: Applicants must have the right to work in the country in which they would be based. We actively encourage equality and diversity as we believe it brings us closer to our mission of eliminating orphanages. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment.

To apply, please upload your CV and a brief cover letter (500 words max) which briefly summarises how you meet the person specification and why you’d like this role. The final date for applications is 6 May 2024. However, we may close the vacancy early if we receive strong applications. So, don’t delay, please get in touch if you have the right skills, experience and passion for our cause

You may also have experience in the following: Digital Marketing Manager, Content Marketing Manager, Digital Content Strategist, Online Marketing Lead, Content and Campaign Manager, Digital Brand Manager, Digital Communications Manager, Content and Social Media Manager, Digital Engagement Specialist, Digital Marketing Coordinator, Content Development Lead, Digital Marketing Strategist, Online Content Manager, Digital Media Coordinator, Content Strategy Lead, Digital Marketing Specialist, Social Media and Content Manager, Digital Campaign Strategist, Content Creation Manager, Digital Advertising Lead, etc.

REF-213162

Location: Home-based
Contract Type: Temporary
Contract Length: 18 months
Hours per week: 35
Salary: £36,352 - £38,300 (Depending on location)

Closing Date: 6 May 2024
Interview dates start from: 20 May 2024

When a child is diagnosed with cancer life becomes full of fear, for them and their family. Fear of treatment, but also of families being torn apart, overwhelming money worries, of having nowhere to turn, no one to talk to.   At Young Lives vs Cancer, we help children and young people (0-25) and their families find the strength to face whatever cancer throws at them. Join us and your skills will make a real difference to the lives of young cancer patients. 

About the role

This is an exciting time to join Young Lives vs Cancer as we set up a new Brand Marketing and Communications function including a team of digital experts.

As the Digital Product Officer, you will support the ongoing development and management of the organisation’s website. Help to manage the process for reporting, testing and deploying updates to the functionality. Improve the processes around the creation of content on the website and help manage the back end of the CMS to ensure it is clear and functional.

We would love to hear from you if you have: 

• Experience of developing and maintaining a website to deliver excellent user journeys that meets the needs of our audience
• The ability to manage stakeholders to capture requirements, partnering with teams and offering advice and technical expertise to shape our development needs
• An understanding of the back end of the CMS to create content, build forms, use third party plugins and identify bugs
• Experience or understanding of the processes required for developing and updating content on the website. This includes effective management of the site structure and archiving processes for old content.

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.  

We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.  

Accessibility

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible.  Please get in touch with us if you would like to discuss any specific requirements. 

What we offer

In return for your commitment, we offer a great reward package, which includes generous annual and family/ caring leave entitlements, enhanced pension and employee savings scheme.  

If you join us, you will be part of a community that is committed make a difference to the lives of children and young people with cancer. Young Lives vs Cancer is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. 

You may have experience of the following: Digital Content Manager, Website Development Coordinator, Digital Experience Specialist, Online Content Administrator, Web Content Coordinator, Digital Engagement Officer, Digital Content Strategist, Website Operations Coordinator, Digital Solutions Specialist, Online Experience Manager, etc.

REF-213 017

I’m working with a fantastic international animal protection organisation, working with society, governments and companies to end cruelty to farmed animals. Joining their UK team, your role as Communications and Digital Marketing Officer will lead on the delivery of a cohesive digital marketing strategy, while ensuring that all content aligns with organisational brand and values. This is a remote based role in the UK, with monthly travel to London.

As Communications and Digital Marketing Officer you will grow the organisation’s online audience. You will engage new and existing donor, prospect and fan bases, using effective and innovative digital marketing strategies. Your role will see you create, manage, and optimise paid campaigns: run ads on Meta, YouTube and other relevant platforms to secure high-quality supporters at the most cost-effective rate possible. Manage their Google Ads grant, maximising the return on investment.

You will join a small UK team, who really value each other, they are a passionate team who are dedicated to improving lives of animals.

Due to the values of this organisation this vacancy is open to practicing Vegans only (exempt under the Equality Act 2010 Schedule 9, Part 1).

I’d love to hear from individuals from a range of sectors with amazing digital marketing skills, especially those coming from charity, agency or commercial sectors.

• Location- Remote. The team work remotely across the UK.
• Travel- The team meet once a month in London, it’s essential you attend those meetings and fund your own travel (lunch is provided)
• Salary £25,000 - £26,500, plus great benefits, and strong values (ask me for more details).
• Full-time, permanent. Flexible core working hours.

Application- In the first instance, please send your CV to Hannah.

Closing date: ROLLING, please get in touch today to avoid disappointment.

The charity is an equal opportunities employer; “we welcome applications from all suitably qualified persons, regardless of their race, sex, disability, religion, sexual orientation, gender identity or expression, or age. We are especially keen to encourage applications from: individuals who are Black and / or of the global majority; people with disabilities; and lesbian, gay, bisexual and transgender people. We are also proud to be a Disability Confident Employer and we will endeavour to accommodate any reasonable adjustments that individuals may require throughout the application process”.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

We’re looking for someone with excellent bilingual communication skills (Welsh and English) with great news sense, demonstrated through utilising  bilingual media outlets in Wales, and a sound knowledge of Wales and UK media.

About the role 

You’ll co-develop and implement an inclusive bilingual media and communications programme across traditional, digital and social media and maximise our messaging and campaigning impact in Wales through powerful communications. 

You’ll build a sustainable team of proactive volunteers affected by Parkinson’s to energise our communications through their personal stories and participation in communications work.

What you’ll do:

• Manage, monitor and report on the bilingual web pages and Facebook page for Wales

• Maximise coverage for campaigns and fundraising communications in Wales, and produce creative content, including video

• Research and ‘sell’ stories to maximise coverage, involving people affected by Parkinson’s

• Provide Welsh language media interviews

• Conduct media and social media training for staff and volunteers and produce media briefings to support interviews

What you’ll bring:

• Experience of interviewing and case study collection within sensitive topics 

• Ability to build effective relationships with colleagues, the media and stakeholders in Wales

• Ability to work co-productively with people affected by Parkinson’s

• Ability to prioritise, work under pressure and enable others to meet challenging deadlines 

• Willingness to participate in the Media and PR out-of-hours on-call cover, and the ability to work flexibly, from home, as member of a dispersed team

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held week commencing 13 May 2024.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

EPIC Restart Foundation empowers those recovering from gambling harm to restart positive lives and we are seeking a dynamic Head of Marketing & Communications to join our growing team.

If you are excited by the opportunity to change lives and support people in recovery to rebuild their lives, then we want to hear from you. 

70% of our team and trustees have experienced gambling harm in some form - lived experience is not a requirement for this role, but you must be passionate about making a difference, purpose driven and believe in our mission.

Knowledge, skills & experience

• Proven experience in a senior marketing role
• Experience of website and campaign management, able to produce high quality content 
• Excellent writing skills with a proven ability to craft compelling messages 
• Experience in print, digital media production and publications. Able to manage external marketing & comms consultants and media relationships.
• Advanced IT and digital skills. Knowledge of graphic design tools and basic video editing software is a plus.
• Excellent planning, organisation, and time management 
• Outstanding team working skills

Key Responsibilities

• Develop and execute marketing and communication strategies. 
• Lead innovative campaigns across various channels, including digital, social, PR and events 
• Build and manage the brand.
• Digital marketing including email, SEO, and website optimisation.
• Create compelling content, including website and marketing collateral. 
• Develop and manage the website ensuring it is developed with knowledge of user experience (UX) and accessibility principles.
• Build and maintain strong relationships with media partners, agencies, and influencers to maximise brand exposure.
• Manage national PR outreach and track audience engagement.

Why Access Social Care Exists 

Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need social care at some point in our lives.

We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.   

What we do 

Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.

With a 98% success rate, our network of lawyers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded and we all get the support we need.   

We provide rights awareness training to front line managers, and legal advice and support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework. We operate our casework service mainly under a membership model where organisations involved in the social care sector contract with Access Social Care to provide legal assistance to their clients.

This is an exciting time to join ASC. We have a new strategy and are growing quickly. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. We are dedicated to the people who need our help, but we also care deeply about our team, and we think that work should be an exciting and satisfying place to be.

About the role

As we move into 2024, Access Social Care is launching a new workstream aimed at training more experts in community care law. To achieve our aims, we will be developing learning and development programmes for internal and external use. We are looking for an experienced learning and development professional to lead this programme of work.

 We want you to:

• Oversee the development and delivery online and in person training on the Care Act 2014 and associated legislation, regulations, guidance and caselaw.  We already have some training materials in-house, but you will need to expand and develop these for different audiences (carers, social care providers, advocates, advisers and caseworkers).
• Work with external stakeholders at academic institutions to develop degree/diploma level learning modules.
• Work closely with others at ASC and play a key role in developing the skills and knowledge of our trainee caseworkers and other new staff.
• Work alongside the Head of Business Development to develop a learning and development income stream.

Responsibilities

1. Project management of the Access Social Care learning and development offer: Working with internal and external stakeholders and using project management tools and software you will drive the project forwards ensuring milestones and deadlines are met, delivering reports 

2. Content and resources development: Work closely with our Head of Digital Content, Product Manager and legal team members to develop training materials for use online and in person on the Care Act which enable people with different starting points to understand the rights of social care users, to enforce those rights, and to understand the responsibilities of social care providers and local authorities.

3. External training strategy development. Work with the Head of Business development to develop an income stream from learning and development.

4. Training delivery: Deliver training internally and externally, online and in person, using a variety of training techniques, and tailored materials to engage different audiences with different immediate purposes.

5. Intelligence gathering: Contribute to our understanding of systemic problems in the social care and community care law systems, feeding back to legal colleagues' issues that are brought up in training session.

6. General tasks: Undertake such other tasks as may reasonably be required or asked of you in order to respond to organisational needs and specifically needs within the legal team.

This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.

For full details on this role please see attached job discription.

How to apply 

We hope that having read this far; you still want to apply!

Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:

• An up-to-date CV
• A completed diversity monitoring form - linked in the full job discription attached.
• A supporting statement of no more than two pages, addressing why you meet the essential requirements of the person specification

If you want support applying, contact us.

Timeline for the recruitment process

Closing date:  23.59pm on Tuesday 23rd April 2024

Interviews: will be held virtually on MS Teams on Thursday 2nd May and Friday 3rd May 2024

Please ensure you keep these dates free.

At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams. 

With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.

To note we are only able to accept applicants with the right to work in the UK.

Who are we looking for? 

Ygam is seeking a pro-active, dynamic IT professional to support in the development and maintenance of our information and digital systems. Excellent communication skills, a keen eye for detail and a proactive approach to problem solving are essential. The ideal candidate will be confident to act as a first point of contact for IT support, have experience of Sharepoint and CRM systems (particularly Salesforce) and be able to work both independently and as part of a small team.

Main Role & Responsibilities 

The post holder will support the Information Systems Manager to ensure the IT systems/platforms are developed and are fit for purpose for the technical requirements. The role will work across teams to ensure Ygam Connect (Sharepoint) is developed and maintained to provide an effective intranet. (Note that we are part-way through migrating files and business processes onto Ygam Connect). 

Rape Crisis England & Wales works in partnership with three of our member centres to deliver the 24/7 Rape and Sexual Abuse Support Line. We lead on the digital infrastructure of the service, including the management of a Cloud Contact Centre and various internal systems used by Support Line operators and managers. The focus of this role is to manage and continually improve these digital products, working across the partnership to ensure that products meet the needs of the people that use them.